L'Osteria in Potsdam

My request for a seat was met with defiance. Guests who arrived after me were given priority seating right there. The restaurant was busy. I can't comment on the quality of the food, as I didn't stay there.

We all really enjoyed it. Very friendly and quick service, and excellent food. I highly recommend it.

The pizza was so huge that it hung over your plate. You can also order half pizzas. We sat outside by the water

As we are used to in other cities, the food was great as always! The friendly service staff also made our lunch very pleasant

The pizza was delicious abd the service was fast and correct.The view of the river makes the meal so pleasent .One of the best L'osteria i have ever been !

The place to be! Really 5 stars in everything. Top. We'd love to come back!!

Child-unfriendly restaurant/staff shows no understanding: We just wanted to eat with the child today. The restaurant was empty. The waiter still forbade us to sit at other tables with more than 2 seats. Even after I explained that the child needed space for his books and painting and that the table with 2 seats was not enough for this, the waiter was not approachable. He said I'm alone today. There were 2 other waiters nearby. It's good that there are other child-friendly restaurants in Potsdam.

Thanks cihan for the great service :)

Thanks Cihan for the great service!

We were on a school trip and were therefore there as a large group and yet everything went relatively quickly. Food was bomb and super nice staff too. 👌🏼 I would go there regularly if I didn't live so far away. For 30€ a super delicious iced tea, pasta with steak and a delicious bruschetta as a starter was really a great evening.

7:00 p.m. Ordered and paid for 2 pizzas for delivery. 35-50 minutes were announced. After 45 minutes a courier was found, 5 minutes later they said they were looking for another courier. This condition remained stable until 10 p.m. Order canceled and went to bed hungry. Anyone who sets up a business model and cannot serve it should not let the customer suffer.

I can recommend this place. Located right on the water. Near the state parliament. Located within a 5-minute walk from the train station. The food was very good. Great pizza. Was ok and served hot. Absolutely okay in terms of price.

No, too loud and smell of bandages cheese the entire stay☹️

Very good pizza and very good service. The volume in the restaurant takes a lot of getting used to - but it's actually like that in all LOsteria.

Probably as good as a dining experience can get at a chain restaurant! This was my first time back at a L’Osteria after many years and I was impressed with the experience. Nice atmosphere, friendly and efficient service, good food with top ingredients. Even the music was good, though Latin and not Italian. Only the espresso was off (burned?) which was a pity since one of their deserts is also based on it.

Super friendly team and delicious pizza! I recommend making a reservation.

Unfortunately, my concerns were confirmed: mass canteen-style processing with little warmth and very poor service. Positive: Pizza tasted ok. However, the surface could have been more and I personally don't need a 45cm diameter. The tables are all too small for this. We barely had any space left on our table for four. (see pictures). Maybe 35cm diameter would be an alternative, less dough and more toppings? Positive: you can combine 2 flavors in one pizza. Positive: we were 15 minutes early, but were still able to get a table. Negative: really extremely loud and additional music, overcrowded and sometimes very narrow. Negative: App coupons couldn't be redeemed for whatever reason (or our waiter simply didn't feel like dealing with it and wasn't keen to find a solution). In addition, not once was the question asked about additional drinks and whether everything was okay. I almost had to beg to be allowed to pay. Overall a very disappointing experience. In the future I would prefer the small, cozy, warm Italian restaurant.

Super delicious pizza, good wine and there was extra activity and delicious dishes for the children. Always happy.

We wanted to have lunch without a reservation and spontaneously got a seat with 5 people. The table was set for us and we were seated. The service was good, fast and entertaining 👍... We'll be happy to come back ☺️

Best Pizza in town! I can recommend the Nduja Calabrese. Very spicy and delicious

Super large pizza with good toppings. Price is okay

As always, very tasty and lots of it 😋

Very good Italian food and nice staff. Pizza is huge. Split one and combine with another nice dish to share🤩

Very large and tasty pizzas. Unfortunately, the service is not particularly friendly or attentive, but the kitchen is quite quick. Unfortunately, the atmosphere feels a bit like an American diner. Very characterless and narrow, but with nice water views. It's worth a visit for the pizza and if you want to save yourself a visit you can also order.

Despite no reservation and the restaurant being full, the friendly staff did everything they could to get us a table quickly. Pizza was delicious! 😋

There were three of us there, and it was fantastic. The staff was very friendly and the food was delicious. Unfortunately, the atmosphere was very loud! Otherwise, everything was great!

Since we didn't have a reservation, we waited outside in line. The super-friendly manager simply treated us to a sparkling Prosecco while we waited, cheering us up with his good humor and witty remarks. The pizza and the atmosphere are fantastic. We'd happily go back, if only for the friendly staff.

The food was okay, and the staff was friendly. What significantly limited the experience was the unusually close spacing between the tables. You could hear every word your neighbor said and could eat off their plate. One reason to definitely avoid this restaurant in the future.

Fast and friendly service and good food...what more could you want?

Well-located restaurant with tasty food and drinks and friendly, customer-friendly staff

Unfortunately the staff was quite unfriendly and the food was also rather mediocre

The service is very friendly and the decor is nice too. However, our table was too small, so we didn't really have space for our food. The distance to other tables is also too small. We had to shout at each other to be heard. Therefore 2 stars in the ambience.

I can only judge the delivery order. You can get one for twenty euros cold, underbaked pizza drowned in oil. Everything wasn't exaggerated, the pizza had at most a little bit of residual heat. Completely light from below and the cheese on top doesn't run in some places, as if it had been taken out of the oven two minutes too early. And then there was this indescribable amount of oil, which luckily the pizza box had already lost some of, but in some places you were still biting into a pure oil reservoir. Really a shame and definitely not a recommendation.

We recently went to Losteria and had a fantastic evening! The pizza was just perfect – perfectly crispy, fresh and with delicious ingredients. The service was incredibly friendly and attentive, she always kept an eye on whether we were missing something without being intrusive. It was nice to feel so well cared for. I can only warmly recommend Losteria and am already looking forward to my next visit! Grazie mille! 🍕✨

Food meeting on: March 12th, 2025: a very nice & courteous service and the responsiveness to all wishes - simply great & would be happy to come again - MERCI :)!

Our (3 person) table was looked after by Alexander. Despite not having a reservation, we got a table quickly. Alexander was very attentive and extremely friendly. The food was very tasty, prepared quickly, and perfect value for money. Only the tables are a bit close to each other

It was a wonderful evening, especially because of the magical conditions at Franzi. The food was great.

We had reserved and still had to wait half an hour before we finally got a table. The food was great, everything was fresh and delicious 😋 that's why the restaurant is recommended.

We spontaneously went to eat here for the first time a few months ago and have been coming back ever since. Not least because the staff is so incredibly child-friendly😊 an aspect that unfortunately often leaves something to be desired in Germany. We are already looking forward to our next visit.

It was a beautiful day outside on the Osteria terrace. Everyone was super nice - Jimmy gave us excellent advice on the pizza. He is a very nice and friendly employee! Absolutely recommended

Anyone who knows L'Osteria won't experience any surprises here but won't be disappointed either! Pizza is good as usual, staff very friendly. The place is really very cozy.

Everything's fine. Very satisfied!

The food was delicious, but I strongly advise against ordering. The pasta portions are so small that not even a child can get enough.

Good service, good food, good drinks, only the volume was quite high (tables were quite close as it is a good restaurant)

The pizza tasted good and the service was great. Since we don't know Potsdamm, Janis gave us really good recommendations for the evening. We'll be happy to come back.

Really nice service, great food & very sociable atmosphere!

Very good service, nice staff and everything went smoothly

Jannis was really great. The food was also great 💪

Top service every time - gladly again

We love this restaurant. Best pasta/pizza meets great service. Our waitress spoiled us wonderfully. The food came to the table hot and tasty and the cocktails were well chilled. The price-performance ratio is unbeatable. The pizzas are huge, just as tasty and really good value for money. All served with a charming smile. The service here is clearly worth 10 stars. Top team!

Food was very good. Huge pizza. Very nice staff.

We ate at L’Osteria around 3pm on a weekday. We were immediately offered a table and our order was taken. The in-house iced tea was very tasty. The starter and main course came quickly and were very tasty. The service was friendly and accommodating

Best waitress Franziska and many thanks for the lovely service and the food was top

Best food ever very nice service thank you for today

Very Nice expérience! I'll recommend it!

Really Nice Food , with good service

As in every L'Osteria so far: Good service, great food, reasonable prices. The location in Potsdam is of course unbeatable.

Very good service, excellent food, excellent staff, I recommend it!!!

Nice Atmosphere, view of the River Havel, Great service, great food. Thx for a nice stay.

Thanks to the whole team for the lovely evening! The food was great and the staff was attentive and accommodating. We'd love to come back.

Best pizza I tried so far . Good quality ingredients and everything fresh made ! Service was really helpful, fast and polite. For sure I’m coming back !

Super tasty, great quality and really good portions for the price. The pizza is delicious and so big that it is impossible to eat. Small point deduction for the table we sat at. The large table directly in front of the kitchen door is not ideal because everyone has to walk there, which causes unrest. Otherwise, gladly again.

Very nice staff, food very tasty

Yesterday we were in this pizzeria with the family and were insulted by the waiter. We can only agree with all the negative reviews. Unfortunately, the bad reviews are deleted by the restaurant staff, otherwise the few positive ones would hardly be noticed. Management responds to every negative review by saying that it will be taken seriously. If that were really the case, unsuitable staff would not be allowed to work in the first place. As many here have noted, the waiters are unfriendly and completely disrespectful. They are even praised by name in the positive reviews - I would also like to call these "heroes" by name, but the staff don't wear name tags. They also lack basic communication skills when dealing with customers. Yesterday a member of the service staff explained to me that I could "disappear" if I didn't like something. When I asked to speak to the manager, other waiters claimed that this rude employee was the manager - an absurd idea. Upon my repeated demands to speak to the manager, another waiter began asking me what happened while the rude employee shouted loudly throughout the restaurant, "Why bother with her?" We have enough other normal customers!” The entire room heard these screams - there could hardly be a better anti-advertisement for the restaurant. The only thing that ensures this place a constant flow of guests is its convenient location: the beautiful view of the Havel, the proximity to the main tourist attractions and the lack of other restaurants in the area. Apparently these circumstances lead the staff not to value the guests, but instead to lose all professional and human decency. The food is average - there is definitely better. In fact, there's nothing Italian about it other than the name. In reality, it is a typical Arabic snack bar, as there are many in Berlin - pizza and pasta are served here, but in their own way. The biggest disadvantage, however, is that it is always served cold because the waiters drag it from the kitchen for hours... Ultimately, my review confirms all the negative reviews from the last six months: The biggest problem is the brazen, rude and completely unsuitable waiters. And this is the only restaurant in Potsdam where something like this is tolerated. Unfortunately there is no "zero star". The place definitely deserves it - as an absurdly run restaurant in one of the most beautiful and attractive locations in Potsdam...

Jannis, a very likeable man behind the bar, who also gave us very good advice on the menu. His drinks were first class 👍🏻

Very nice staff 😊 We'd love to come back, the food was great too☺️ Kind regards, from the girls from Bremen...

Very tasty food, always worth a visit

Das Restaurant präsentiert sich als italienisches Lokal, doch tatsächlich ist außer dem Namen nichts Italienisches daran. In Wirklichkeit handelt es sich um eine typische arabische Imbissstube, wie es sie in Berlin zahlreich gibt – hier werden zwar Pizza und Pasta serviert, aber auf eigene Art und Weise. So kochen Italiener definitiv nicht. In jedem echten italienischen Restaurant wird Wert auf eine gemütliche Atmosphäre gelegt, und Gäste werden mit einem Lächeln empfangen. Selbst in einer beliebigen arabischen Imbissstube ist der Umgang mit Kunden deutlich freundlicher als in diesem Lokal. Hier hingegen ist es unüblich, zu lächeln oder dem Gast zuzuhören – stattdessen scheint Unhöflichkeit zum Konzept zu gehören. Übrigens: Das Personal spricht weder Italienisch noch vernünftig Deutsch oder Englisch. Ein absurd geführtes Restaurant in einer der schönsten und attraktivsten Lagen Potsdams...

Wir waren heute mit der Familie in dieser Pizzeria und wurden vom Kellner beschimpft. Allen negativen Rezensionen können wir nur zustimmen. Auf jede negative Bewertung reagiert das Management mit dem Kommentar, dass sie ernst genommen werde. Wenn das wirklich der Fall wäre, dann würde ungeeignetes Personal erst gar nicht zur Arbeit zugelassen. Wie hier schon viele bemerkt haben, sind die Kellner unfreundlich und völlig respektlos. In den positiven Bewertungen werden sie sogar namentlich gelobt – ich würde diese „Helden“ ebenfalls gern beim Namen nennen, aber das Personal trägt keine Namensschilder. Ebenso wenig verfügen sie über grundlegende Kommunikationsfähigkeiten im Umgang mit Kunden. Heute erklärte mir ein Mitarbeiter des Servicepersonals, dass ich „verschwinden“ könne, wenn mir etwas nicht passe. Als ich darum bat, den Manager zu sprechen, behaupteten andere Kellner, dass dieser unverschämte Mitarbeiter der Manager sei – eine absurde Vorstellung. Auf meine wiederholte Forderung, den Manager zu sprechen, begann ein anderer Kellner mich zu fragen, was passiert sei, während der unhöfliche Mitarbeiter laut durch das ganze Restaurant schrie: „Warum sich mit ihr abgeben? Wir haben genug andere normale Kunden!“ Diese Schreie hörte der gesamte Saal – eine bessere Anti-Werbung für das Lokal gibt es wohl kaum. Das Einzige, was diesem Ort einen konstanten Strom an Gästen sichert, ist die günstige Lage: der wunderschöne Blick auf die Havel, die Nähe zu den wichtigsten touristischen Sehenswürdigkeiten und das Fehlen anderer Restaurants in der Umgebung. Offenbar verführt das Personal diese Umstände dazu, die Gäste nicht wertzuschätzen, sondern stattdessen jeglichen professionellen und menschlichen Anstand zu verlieren. Das Essen ist durchschnittlich – es gibt definitiv Besseres. Der größte Nachteil ist jedoch, dass es immer kalt serviert wird, weil die Kellner es stundenlang aus der Küche heranschleppen... Letztlich bestätigt meine Rezension alle negativen Bewertungen der letzten sechs Monate: Das größte Problem sind die dreisten, unhöflichen und völlig ungeeigneten Kellner. Und das ist das einzige Lokal in Potsdam, in dem so etwas toleriert wird. Leider gibt es keinen "Null-Stern". Der Ort hat ihn bestimmt verdient.

Everything TOP. We would definitely like to come back

We both had huge pizzas that were incredibly tasty. The small salad was also great. The service was quick and friendly. Highly recommended.

We ate spaghetti with tomato sauce and margherita pizza. Immediately after lunch and into the evening, we all vomited at Sansouci Palace, on the bus and on the train back to Berlin. It seems like a strange coincidence, considering that we have been in Germany for several days, eating around and nothing like this has ever happened to us. We recommend checking the quality and expiry dates of the products offered.

That's ok, unfortunately drinks are only available in cans. Total “no go” for me! Man sits as if in a train station hall.

UPDATE: After a long time of disappointment, I was there again for a business lunch. Immediately after opening at 11:30 a.m., entry and seating allocation was uncomplicated and the food was absolutely on point! What could be improved, however, is the service after opening. Having to wait 10 minutes to place your order is always difficult to reconcile with break times at lunchtime. I would like more attentive service here. In other restaurants with lunch, when I'm allocated a seat, I'm asked straight away whether I know what I want and this is often the case. Asking whether you should have a drink before ordering food also helps to bridge the waiting time. In order to pay, we had to wait another 10 minutes for a service person.

Heart shaped pizza for Valentine's Day. Service fantastic. We had a wonderful evening. Thanks!

Nice pizzeria with huge pizzas!

As usual, oversized pizzas. The food was very good and the service was friendly and quick. The location is very appealing. My recommendation.

Friendly staff and very fast service. I always enjoy going there

Super delicious, the first time my boys shared a pizza. Great service in a nice atmosphere. We'd love to come back.

Food and service were great. Since the Losteria is very large, it was quite loud to talk to!

Uber delivered the wrong order, but the boss saved it. Thank you so much!

The food was great but they might need to hire more waiters as they’re almost always understaffed. Everytime I go to this restaurant they’re understaffed. Like it might be time to get some more waiters lowk like oml. Anyway great food tho

It's time for new UberEats savings items... The Margherita is getting boring 🤨🤝🏻

Standard L'Osteria. Everything is good here

the food was very good and the staff were very friendly.

We were there with a larger group and everything was great. Very tasty food and the service (Franziska) was super friendly

We (8 people) sat at a table that was much too large in the middle of the room. It was too loud and uncomfortable for us. Entertainment was hardly possible...it took quite a long time to get drinks...

My girlfriend and I had dinner at L'Osteria Potsdam last Saturday. The food was very tasty and Franzi accompanied us really well throughout the evening! We'll be back!

Will definitely come back: everything was delicious, service was good and you can pay online right from the table (what a service for Germany I would say!)

Super fast and nice. The pizzas are huge. Price performance is right. We'll be back.

Super nice location and nice service

Very great restaurant, with a pleasant and cozy interior! Also very good prices for what you get! Recommended!

Service is super nice and you are always well advised, gladly again!

L’Osteria Potsdam is family-friendly, offering smaller portion sizes for children and amenities like high chairs and a changing facility. Dogs are also welcome, with a dedicated dog bar available. For those on the go or preferring to dine at home, all dishes are available for takeaway.

Delicious food in a great location

Had an amazing experience. The food was good and the waiters were friendly and service was quick. Highly recommend this restaurant when visiting Potsdam.

Arianit served us, we didn't miss anything. The food was great and Arianit was always attentive, welcoming and polite. We'll be back! Thanks

Excellent service and amazing food. We had tje mezzalune spinaci and maccheroncini pesto Genovese and cannot choose which one was more delicious. Highly recommended!

Pleasant place, huge pizza, which you can put together according to your choice.

Great atmosphere and super friendly staff! The food is delicious, but the warm vibes make it a nice spot to visit.