L’italiano Kassel in Kassel

After ordering for 5 people, we waited over three hours for the food. After several calls we only got excuses and the usual standard answer that the driver would be there in five minutes... In the end we canceled the order and ordered somewhere else. Horrible service like we've never experienced before. Never again. Absolutely not recommended. 1 star is already too much.

Burnt pizza for the second time in a row, what's wrong with the cook?

Best pizza delivery service in Kassel. Pizza is really great with super tasty and fresh ingredients!! Pasta 1a!! Delivery great!!

Great pizza, although not exactly cheap. Great delivery service yesterday. Ordered for 9 p.m., delivered at 8:55 p.m. My colleagues were thrilled too!

Selection has changed a lot. Schnitzel top.

We ordered a bowl of chicken and a pizza there, but the chicken in the bowl was totally spoiled and it smelled very strong, our little child ate it, if anything happens we will definitely report you to the health department and file a report reimbursed. Because salmonella can be very dangerous for children. Please for the people, I recommend you not to order so much food if you want to live healthy. We also called them and told them normally that the meat wasn't good and that they wouldn't pass it on to other customers, but they were very unfriendly, didn't take us seriously and argued the whole time.

For 6 years!! I'm a customer at this pizzeria, but over the last 2 years it's gotten worse and worse. Maybe there is a new boss, I can't explain it any other way. Last time I ordered an “Amore Mio” pizza and that's exactly what it said on the receipt. But what I got was a simple pizza with spinach and cheese - nothing like the pizza I ordered. When I brought this up, I was first told that that couldn't be right. Then I was only offered a small thing, like a bottle of Coke, as “compensation”. It's not my fault you gave me the wrong pizza! I paid for a more expensive pizza and I expect the right thing. Very disappointing, both in terms of quality and customer service.

I've been ordering here regularly for years because it's always been good. Schnitzel top and crispy fries, sauce a parte, extra salad on the side. Special requests are taken into account. Delivery is very quick and the service is friendly. Everything is fresh. But I also have to say that unfortunately you have slacked off in recent years. The tomato sauce used to be incredibly good, beautifully fruity, aromatic, well balanced, but now it is too bland for my taste and very oregano-heavy and it seems to me as if it was mainly made with tomato paste instead of canned tomatoes. Unfortunately, I was also quite disappointed this time with my favorite pizza, “Pizza Bellagio”. Where there was plenty of hollandaise on it when I last ordered, there were now just a few dabs of it. I don't know if there was a mistake or if it was saved for cost reasons. Unfortunately, this is no longer the pizza that I always enjoyed eating. I can still recommend schnitzel, but when it comes to pizza, it's still good, but there are some better ones out there now. The pizza rolls are also delicious. This is my personal taste and tastes are very different. I can still recommend Litaliano and recommend that you order via the Litaliano app instead of via Lieferando. This is cheaper because the Lieferando fees are eliminated.

Absolutely the best pizza I've had in a long time. Steak, cheese and bacon... what a great combination. Really very tasty. Driver was friendly and the delivery time of just under 45 minutes was also very good.

I've been buying them for a long time but lately they aren't what they used to be. From the food to the customer service.

The order was placed and delivery took place within 1.5 hours. Unfortunately there was a misunderstanding about the change, even though I had specified the method of payment in advance. In addition, the delivery person left the gate open, which was particularly unpleasant since I was visiting and had recommended this pizzeria myself. At least the pizza arrived still warm, which improved the overall impression somewhat.

End of month, Tuesday Ordered city center, waited 1.5 hours No food there...

I love L'italiano's pizzas ❤️ I've been ordering regularly for about 2 years. Mostly the Il classico, Oh my Italy, Spinaci or Vegetale with garlic pizza bread and tzatziki or garlic dip. I've always had good experiences with the quality! Special requests such as unsubscribing from something and adding something else have always worked out great so far, which is of course very relieving, especially as a vegetarian. Delivery times have always been approximately as stated as far as I can remember. About the service: Once I accidentally ordered through Lieferando for a time that was too late, they had to reach me several times, right after the store closed, but they still delivered the warm pizza to me! Otherwise the gentlemen from the delivery service and on the phone are always nice. So I can recommend her without reservation 👍🏻 P.S: It's best to order from L'italiano, not from Lieferando :)

First of all: We have been regular customers for years, have ordered a lot and have always recommended you to others. Recently a friend told me that his last two deliveries of pizza to you had burnt dough and the taste was no longer as good as before. Two days ago I ordered again and I noticed that too. We ordered a margarita and a salami pizza and the edges of both were burnt. The dough seems different than before and doesn't taste the same as before. So unfortunately we couldn't eat the crust this time. The topping was OK, but either it's the dough or the margarita is now seasoned differently. We hope you can get this under control. Otherwise, we will unfortunately no longer order from you in the future. In my opinion, you have always made the best pizzas and the salads are also very good. Best regards, Christian Stark

Absolute disappointment today. I've been ordering there for years despite always impossible waiting times. The food was still convincing. Recently the quality has been steadily declining and the prices are high. If the quality was right, you couldn't really complain about the price. Ordered today with self-collection to make it quicker and then have to wait almost 30 minutes for the food, unfriendly staff and the worst: a cold pizza that was baked too dark!!! So that's really cheeky and not worth any of the euros spent.

Unfortunately we were disappointed today for the third time in a row. The delivery came 30 minutes later than announced. We also had the L'italiano pizza with Parma ham, rocket and parmesan. Unfortunately, the Parma ham was also baked and therefore really inedible. The Parma ham should be raw. Otherwise I could have used a normal ham pizza. Unfortunately, the Parmesan was already sprinkled on the pizza and so it completely melted and there was actually just a lot of cheese left on it. I had to throw away half of the pizza because it just wasn't edible. Unfortunately next time we will order somewhere else.

Ordered online, supposed delivery time 30-55 minutes, actually it was 2 hours!! After a little over an hour I called, it would take another 20-30 minutes, the pizza was in the oven (pizza doesn't bake for long and less than 20 minutes). If I wanted to cancel I should do it via Lieferando. A quick google reveals: lie, you have to call the restaurant. The delivery time on Lieferando is wrong, the statements on the phone are lies, what do you think of such behavior?! This is not customer friendly or customer focused.

After more than two hours of waiting, our order arrived and a pizza was missing. After calling again and waiting some more time, we canceled the order for the missing pizza and only received an “Okay” in response. We've been regular customers for a long time, but this isn't the first time something like this has happened. This is how you lose your regular customers.

I agree with all the negative comments recently and can say, yeah, that's how you get rid of regular customers! My last order some time ago was already 1 hour late from the selected delivery time and today it was 45 minutes. I really think I'm crazy! If I order a pizza at 4:30 p.m. at 5:30 p.m. and it is delivered to me at 6:15 p.m. without an apology, then never again. On top of that, my order was delivered incorrectly today. I always order 2 packs of plain pizza rolls with herb butter. And today I received 1 pack of Diablo Butter. That's it, never again. I was a regular customer of yours for 10 years, but whatever you think you're allowed to do with customers, no, my money is a waste!!!

Waited two hours for two pizzas. Then they weren't particularly good either. 9€ for a small pizza that didn't even taste good. NEVER AGAIN !

Always happy to order from you, but after the pizza last night, I was constantly vomiting - with severe stomach pain included.

We always enjoyed eating or ordering from Litaliano and the last 2 orders the pizza arrived burnt?! Also, a few hours later my friend got severe stomach pain and vomited!!!! Never again

Have been a customer for years! Always satisfied! Service/pizza driver very friendly!

I ordered 2 mini pizzas today and had to wait over an hour. In the instructions I have described an exact description for delivery where the driver has to go. When I called the restaurant and asked where the food was, I was simply told that my name wasn't on the bell or that it was broken? (Which is not true) and I should look at my cell phone and answer it. I asked for my money to be refunded and it was refused despite not receiving my order. It's not legal and I'll demand the money back. Afterwards I had to explain to my two little ones why pizza was canceled today, great 👍 That was the last time I ordered something there and I don't recommend it to anyone. The pizzas aren't really that great there either.

We ordered two pizzas and a salad. A salad for 13 euros ?? The pizzas are very sparingly topped...unfortunately the taste is very bad, not recommended.

We recently ordered a Pizza Bellini and a Pizza Margarita delivery. The pizzas didn’t look very appealing when they arrived, and we were hesitant about diving in. However, the flavors were more complex and enjoyable than we anticipated. The crust, though, was thicker than I prefer. A thinner base might have elevated the overall experience. It was thoroughly baked, which was a plus. The seasoning was borderline too much, but it luckily did not cross into overly salty territory. It was a bit oily for me but overall it was a decent meal.

Ordering successes via the Litaliano website. After about 1.6 hours and an outgoing call it was reported that the order had been overlooked. We had guests who we had to send home hungry. Not again. Unreliability is very important here.

Finally. We found delicious pizza in Kassel. Thank you very much. Tastes very tasty

Ordered on Wednesdays at 7:30 p.m. Only later do I say in the email that the delivery time was 59 minutes. Either a general statement or just a lot going on, I thought, that's the way it is if it really takes an hour. Food came after 90 minutes. That's just too long for a normal Wednesday evening.

Ordered family pizza, it came on time and was well topped and very tasty!

it was just terrible! Not only is the food not tasty, we were also cheated out of money, instead of the two tiramisu we ordered (€6), only one was brought, the restaurant ignored this and just hung up, the manager was rude and refused to help. How many other people have they cheated on?

We ordered pizzas yesterday, 2 of the pizzas were okay, but not good either. We were amazed at how one of these pizzas (Sucuk) was served. In any other pizzeria, this pizza would probably have ended up in the trash. Can you see that with the naked eye? It's a shame I'll never order here again.

Delicious salad - with cultivated blueberries and mushrooms.

I've never had a pizza like this!!! I threw them in the trash without eating them. Order was calzone without egg. According to the receipt, calzones were delivered without eggs. I got a calzone that had almost no mushrooms in it but was full of eggs!! And because there was so much, all the egg yolk spread everywhere. 🤢 It wasn't even possible to sort the egg out. The first and last time here for me. I'm going to eat some bread now. I've just lost my appetite for pizza. Delivery was quick and the driver was friendly.

Great food, great service! I recently ordered from Pizzeria Italiano and was completely impressed. The pizza was incredibly tasty and arrived hot and fresh. The ordering process over the phone was straightforward and the driver was very friendly. Overall a great experience, I will definitely come back. Thank you!

Very tasty and always a pleasure

Best delivery service in Kassel. So far I haven't found anything that doesn't taste good. Order several times a week and have never had anything to complain about.

The food is always delicious and the service is great. The boss is very personable and always takes good care of things. I can only recommend L'italiano!

Have ordered. If there was a small error (without sauce was overlooked in the comment) it was corrected immediately. Very nice people and very tasty. We will order again.

The wrong food was delivered several times and the food was not edible!!!!

Super, leider sehr ruhig. Bis auf uns waren keine anderen Gäste da. Schade

Zu doof zum Autofahren fast ins Auto rein gefahren

Die Salate sind ein echtes Highlight inmitten dem üblichen Mix aus Eisbergstruck und Standardzutaten. Hier zeigt sich Kreativität und Liebe zu gutem Essen. Zudem sehr sehr freundliche Lieferfahrer. Immer wieder gerne.

Beste Pizza lieferservice in Kassel !

Für mich einer der besten Pizza Lieferservice in Kassel, ich mag mich nicht erinnern, dass ich jemals entäuscht wurde. Die Pizzen schmecken echt Klasse! Wenn man auf Zeit bestellt, sind die Lieferanten echt pünktlich +/- 5min, grosses Lob dafür! Abholen geht natürlich auch. Bestelle gerne wieder!

Un piatto di pasta all'arrabbiata molto buona

Wenn wir bei L‘italiano bestellen, dann hauen wir ordentlich rein und nehmen immer die XXL Pizza und lassen sie uns mit zwei Varianten belegen. Die Pizza ist immer der Hammer! Sie kommt immer warm (manchmal heiß) und frisch bei uns an und wir lieben es. Wir bestellen immer per Telefon und das Personal ist nett und geht auf unsere Wünsche ein. Auch die Lieferanten sind immer nett. Es gibt ein Punkt, wo wir um Verbesserung bitten und das ist beim Schokoladenkuchen. Der ist oft schon etwas ausgetrocknet. Doch das ist kein Grund unsere Lieblingspizzeria einen Punkt abziehen, denn sie machen für uns die beste Pizza in Kassel!! Leute, probiert Pizza Bellagio (und auch alle anderen Sorten haha)!

Hallo.. Wir bestellen immer telefonisch direkt. Meine Tochter ruft an.. Marnie Müller damit es überprüft werden kann. Das Essen ist immer... egal was Bombe 💥 !!! Immer heiß,immer pünktlich,immer lecker...vielleicht weil wir vorbestellen. Bestellen oft 8 Gerichte...und alles immer 1A ! Tolle Pizzen,Nudeln,Salate,Salatsoßen,Teigtaschen und auch Schnitzel sind wirklich gut. Wir bestellen immer wieder ! Weiter so 👍🏻

Wir haben heute nach langer Zeit wieder Pizza bestellt und wurden nicht enttäuscht. Die Pizza war super Lecker Wir werden definitiv wieder bestellen.

Man schmeckt die hochwertigen Zutaten. Essen war noch warm als es ankam. Freundlicher Kundenservice! Gerne wieder!

Früher fand ich das Essen echt lecker. Gestern hatten wir uns eine Pizza und ein Rahmschnitzel bestellt. Die Pizza war oke, der Rahmschnitzel schon etwas kalt. Die Pommes dazu waren auch kalt und labbrig. Die Rahmsoße unnötig viel und kalt. Leider kaltes Essen bekommen. (Über 30 Euro!) Wir haben das dann eben so hingenommen, weil wir eine Wartezeit von 2 1/2 - 3 std hatten (Alle paar Minuten änderte sich die Lieferzeitangabe bei Lieferando). Und das liegt wahrscheinlich nicht nur daran, dass es Sonntag war. Das passiert schon des öfteren an anderen Wochentagen, wohl auch bei anderen Kunden (Laut Lieferando Rezensionen) Euer Essen war eigentlich wirklich mal gut. Jetzt scheinen sich die Beschwerden über kaltes Essen, sowie der Wartezeit anzusammeln. Bitte bemüht euch mehr um neue Mitarbeiter (Kurier/Koch), wenn ihr eure Kunden behalten wollt. Ich wünsche Euch viel Erfolg, dass sich die wogen wieder glätten.

Das Essen ist echt super, allerdings macht mich die Lieferzeit von über 1h echt fertig.😅 Könnt ihr da keine Lösung finden?

Man hat hier tolle Salate, die ich grundsätzlich gern bestelle, da sie von den üblichen Salatangeboten positiv abweichen. Leider bekam ich gestern nach über 60 Minuten einen Salat mit ausgetrockneter knüppelharter Avocado, die direkt in die Tonne kam, da ungenießbar. Auch bei den Salatblättern waren einige dabei, die nicht mehr ansehnlich gewesen sind. Ich hoffe, dass es nur ein einmaliger" Ausrutscher" gewesen ist und die Qualität nicht nachlässt. Normalerweise hätte ich 4 Sterne vergeben.

Die beste Pizza in Kassel! Auch alles andere schmeckt super lecker 🤩 seit 2003 bestellen wir regelmäßig und wurden noch nie enttäuscht 🙏🏼

Super schnelle Lieferung unhd sehr leckeres Essen. Ich bestelle imme rhier und bin, immer sehr zufrieden ! :)

Servirea este rapidă iar mâncare este delicioasă, personalul foarte prietenos.

Заведение рядом с остановкой, вкусная пицца и напитки, есть место где посидеть или можно заказать доставку. Дружелюбный персонал

Wir haben heute Pizza bestellt und ich muss sagen, das war ein echter Genuss. Super belegt und richtig lecker mit vielen frischen Zutaten. Respekt!!!! Ich werde diesen Lieferdienst auf alle Fälle im Bekanntenkreis weiter empfehlen!!!!

Bester Lieferdienst für Pizza, Pasta und Schnitzel in Kassel. Absolut zu empfehlen ist der Ziegenkäse-Honig.

Pizza gut. Die Bedienung ausbaufähig. Für eine habe Cola habe5 Minuten gewartet. Dann kam die danach das Besteck. Und ich war der einzige Gast. Pizza war gut belegt. Preis sind hoch-

Bin immer super happy mit den Pizzen :)) Es gibt eine super leckere und vielfältige Auswahl an Pizzen

Um hier zu bestellen, sollte man genügend Zeit einplanen, nicht selten dauert es bis zu einer Stunde oder länger, bis die Lieferung ankommt. Das Essen an sich ist allerdings sehr gut, gerne wieder. Allerdings wäre eine kürzere Lieferzeit angemessen, damit das Essen wenigstens noch etwas warm bleibt.

Wir haben eben 2 Pizzen bestellt und haben uns an den Preisen aus der Bestellkarte orientiert. Die Pizza Francesco in M (10.50€) und eine Pizza Margherita in Xl (12€). Als unsere Bestellung dann kam, waren beide Gerichte jeweils 1€ und 1,50€ teurer. Wenn die Preise schon angehoben werden, sollte man Dies vielleicht auch mal in der Speisekarte hinterlegen, damit es nicht zu unschönen „Überraschungen“ kommt.

Bin unschlüssig wie viele Sterne ich geben soll, weil die vegane Pizza war sehr lecker und auch wie bestellt ohne Aubergine. Das Gemüse und Kichererbsen vom Salat leider kalt (Kühlschrank Temperatur, also leider nicht frisch zubereitet, Gurken fehlten), die Lieferung kam etwas verspätet an, aber das ist jetzt nicht so schlimm. Das was halt gar nicht geht, ist, dass ich vegane Pizza und veganen Salat bestellt habe und Pizza Brötchen mit Joghurt Dip (die ich nicht bestellt habe!) Mitgeliefert bekommen habe (Preis auch dementsprechend teuer, ich habe es bloß zu spät alles realisiert leider) und dass obwohl meine Bestellung vegan war. Finde ich nicht OK sowas! Deswegen nur zwei Sterne von mir. Ich wollte 2,5 geben, aber geht hier leider nicht.

Einfach die Besten für mich in ganz Kassel ♡ Schmeckt immer alles super lecker, Obst und Gemüse immer frisch und immer reichlich von allem drin und drauf. Selbst das Auge isst bei den Gerichten mit.. bisher habe ich von keinem anderen Lieferdienst das Essen so schön angerichtet nach Hause geliefert bekommen. Egal ob Pizza, Salate oder Nudelgerichte. Essen das Spaß macht.

Essen vom Italiener immer lecker. Hatte scharfe Pizza und Pizzabrot zum Abholen bestellt. Top

Gestern ich bin war besuch in Litaliano pizzeria mit meinem Kumpel, Essen war lecker 😋 schmeckt sehr, Service war gut 😊 und nette Menschen da Arbeiten, Aber bitte die Eingang Tür 🚪😉😅 muss reparieren 😊 Danke für das Essen bis zum nächsten mal😊

Absolut super lecker und ich rufe öfter als die Minicar Tante an 😀 heute bekam ich sogar nochmal die Nudeln mit den jammi Tiger Garnelen obwohl Sie nicht mehr auf der Karte stehen I Love L'italiano Kassel

Super Essen mit ausgefallenen Pizzen. Das Ambiente lässt etwas zu wünschen übrig, aber man kann ja auch einfach bestellen. :-)