Launer GmbH in Velbert

I happened to be there recently. I tried it out and I think you can talk about everything except the price. The price is simply too expensive.

I love this place. The schnitzel tastes heavenly, and the woman at the counter is super friendly and nice.

Very friendly. Delicious. Absolute top address.

I can only agree with many of those here. The staff are very slow and unmotivated. We stood in line for 15 minutes before our order was taken, even though no one was in front of us and staff were theoretically available. We always check to make sure everything is there, as things tend to get forgotten. But this time, everything was top notch. My husband ordered a long chicken with double cheese and paid extra for the cheese. The monitor at the cash register also showed that our order had been correctly recorded. We got a burger with nothing on it and only a piece of chicken... What did we pay for? Are we now supposed to unwrap and inspect the burgers before we take them home? I really wish the service here would improve. Ordering machines alone would ease the burden on the staff and improve the workflow.

Very disappointing! This branch doesn't meet standards at all. I ordered an ice cream with Oreo and caramel, and there was almost nothing in it! There was neither Oreo nor caramel in sufficient quantities. This is unacceptable for a brand like McDonald's. I will complain to headquarters about this poor service.