Alberto`s Imbis Grill-Mobil in Velbert

A very nice snack bar with very good service

Outrageous!!! I ordered food and the 60 minute delivery time was no problem! The phone in the shop is constantly busy, no one answers. My order hasn't arrived. 2-3 years ago you could still order from Key West with a clear conscience and now the quality is so bad. Unbelievable and a waste of money

So how should I put it nicely? We work with the absolute minimum. This really applies to every area Service, friendliness, understanding for customers and the service concept are not lived here either. If there are 10 customers standing in line, the word fast food restaurant takes on a completely different meaning. Pack sizes and temperatures of fries and drinks are spontaneously adjusted by the employees, to the detriment of the customer, and when asked, they simply laugh it off and that's it. Conversations about this are not possible at a qualified level with minimal staff because as a customer you are not allowed to have your say. And last but not least. Attention is drawn to the special circumstance that problems are always customer problems. So my problem is dealing with the customer in such an unfriendly way, who secures your job, and the postscript that you don't have to buy, you can just leave, then tops it all off. This makes it easy for the competition to further differentiate themselves

You don't have to beg for a receipt. It will be given to you on request without any ifs or buts. If you are simply ignored after asking for a receipt, that is an outrage!