kofookoo in Hamburg

Super tasty, very quick and very fresh.

The food is very good, always a pleasure. It is and remains a hotspot with a unique offer and a unique price.

Food very tasty. However, the atmosphere is a bit loud on weekends.

The employees are friendly. However, we were seated in the middle of the room. When I asked if we could have the neighboring table against the wall, as the tables were very close together and we were hoping for peace and quiet from at least one side, I was told that the one with another table was reserved for a larger group. Shortly afterwards, 2 people were seated there... There was dried leftover food on one of the plates. The chairs are worn out and rancid, the table was sticky and too high due to the worn out chairs. The food is ok, I expect better quality with raw fish.

Wasn't the first "tablet-all-you-can-eat restaurant" we've been to. However, we won't be coming here anymore. The service at the table was friendly and polite. The food is OK - but nothing special. The ambience in the Rinderhalle is reminiscent of a train station hall - loud and uncomfortable. The concept of 2 hours - ordering every 15 minutes works quite well in other stores. Here, however, we sat there for almost 30 minutes between two orders without service or food. Then the feeling of satiety came on its own. Too bad! Overall, everything gave the impression of being made to measure. For the money - it's not worth it for me. Praise to the service at the table - which was quick and always polite!!! The boss or whoever it was who pointed his finger at us at the entrance like in the parking garage ("up - right - back left - Tusch Nr...") where we could sit down - old Swede... flat zero.

Unfortunately not fresh. Anyone who knows good sushi shouldn't go here. Deep-fried sushi wasn't fresh, even with the second order then the maki sushi like at Aldi. It would be pearl cheap like in Hamburg but we're talking about €35 here.

Very tasty food, great service and pleasant atmosphere. I've been there several times and will visit again and again. Everything is great.

We had the proverbial last seat in the back corner. Our table wasn't against a wall. It was a door. My chair was right on a step. There was no way I should have slipped back 2cm. Then I would have fallen 2 steps backwards. It's a shame for such a restaurant.

Delicious food, moderate prices, attentive service. We really liked it.

My impression: the food and dishes offered here are of very low quality. There's quite a lot. Some people like that.

Table reserved for 8:00 p.m., wait until 8:30 p.m.…

The food was great, but it was so crowded that the service was really overwhelmed and we had to wait over an hour for the first batch. It's extremely loud there

Wir waren zum Abendessen . Bestellung über Tablet je 5 Gerichte alle 15 Minuten 2 Stunden lang. Die Bestellung klappt super. Dann kommen die Gerichte ohne Nummern und man muss schauen was es genau ist. Teilweise kommen die Gerichte erst nach der 2 Bestellung. das größte Manko: das Essen ist immer nur lauwarm bis kalt. Nachspeisen ungeniesbar viel zu Süss, Eisstücke im Eis. Einmal und nie wieder

Unfortunately, the kofokoo has declined significantly. In all areas.

Went to “all yo can eat” for the first time with 4 people on Saturday evening from 6 p.m. The location makes a good impression, but that's where it slowly ends. After the first order (1st round) it took a little longer until the first dishes arrived. Unfortunately, not all of the dishes from the first order were delivered. And that's how it went through the whole evening and everyone ordered rounds. The dishes we ordered were always missing, and unfortunately the hot dishes were also lukewarm to cold. We spoke to the service staff several times about the situation. Unfortunately nothing changed the whole evening. We were repeatedly dismissed with the statement that there was a lot going on and that cold food might occur. Oh WOW we thought, awesome statement. Our complaint would have been communicated to the restaurant management, but unfortunately we didn't hear anything from this person. Except when the 2 hours were up, he came and asked quite arrogantly if we would like to order anything else, if not we should pay. Ok, second WOW was our negative realization again. With all due respect for the catering industry and the employees. But at €34.90 per person, you can expect trained staff to respond to the customer's needs and address any negative points. Cold food??? Seriously??? Just because the store is full??? As if it was such a miracle and unexpected event for those responsible that on a Saturday evening in Hamburg, the restaurant right next to the Winterdom is full... The way in which the complaints were then dealt with simply shows once again that “the fish always starts to stink from the head on”. But even after this feedback is published it will unfortunately be the same as always; The store is so busy that nothing will change. But the store has definitely lost us as guests. Really a shame.

Waren am Samstag Abend ab 18 Uhr zum ersten Mal mit 4 Personen zum "all yo can eat". Die Location macht einen guten Eindruck, aber da hört es dann langsam auch auf. Nach der ersten Bestellung (1. Runde) hat es etwas länger gedauert bis die ersten Speisen kamen. Aus der ersten Bestellung sind leider auch nicht alle Speisen gebracht worden. Und genauso zog es sich dann durch den ganzen Abend und alle bestellte Runden. Es fehlten immer wieder bestellte Speisen, die warmen Gerichte waren leider auch lauwarm bis kalt. Wir sprachen die Servicemitarbeiter/innen mehrmals auf die Situation an. Leider änderte sich den ganzen Abend über gar nichts. Wir wurden immer wieder mit der Aussage abgetan, dass sehr viel los wäre und somit kaltes Essen vorkommen kann. Oh WOW dachten wir, krasse Aussage. Man hätte der Restaurantleitung unsere Beschwerde mitgeteilt, doch leider hörten wir von dieser Person gar nichts. Außer, als die 2 Stunden abgelaufen waren, kam er und fragte recht arrogant ob wir denn noch etwas bestellen möchten, wenn nicht sollten wir zahlen. Ok, zweites WOW war unsere erneut negative Erkenntnis. Bei allem nötigen Respekt für die Gastronomie und die Beschäftigten. Aber bei 34,90 € pro Person kann man erwarten, dass geschultes Personal auf die Bedürfnisse des Kunden eingehen und etwaige negative Punkte abstellen. Kaltes Essen??? Ernsthaft??? Nur weil der Laden voll ist??? Als ob es für die Verantwortlichen so ein Wunder und unverhofftes Ereignis ist, dass an einem Samstag Abend in Hamburg, direkt neben dem Winterdom das Restaurant voll ist.... Die Art und Weise, wie man dann mit den Beschwerden umgegangen ist, zeigt einfach nur erneut, "der Fisch fängt immer von Kopf an zu stinken". Aber auch nach der Veröffentlichung dieses Feedback´s wird es leider sein wie immer; der Laden hat solch einen Andrang, dass sich nichts ändern wird. Uns hat der Laden als Gäste aber definitiv verloren. Echt schade.

When we arrived, we had to wait 30 minutes despite having a reservation. When we arrived at the place, the place was dirty and greasy. The entire store too. Hygiene is poor here. You can order 10 dishes every 15 minutes. We ordered 4 rounds and nothing arrived! Just the drinks. Only the dishes from the 5th round arrived. After we were no longer in the mood and wanted to leave, the waiter waited and explicitly asked him to give him a tip. The store was great 5 years ago, but right now it's absolutely shit. Update: was back on March 4th, 2023, the store is still absolute garbage. I can't help anyone who goes there now

Where do I start... fried noodles were sold out until shortly before the end. And we were there after opening at 1 p.m., so to speak. There was no fried rice (which is standard for me with the noodles), as were many other little things. Sometimes the food is brought from the first round, then during the third round. baked vegetables .. cold .. Oh well . In terms of taste, you could eat it... but if I had the choice between there and mces, I would rather go to mces. I hope you know what I mean by the comparison. Just been very disappointed.

Yes, if you want to go mass, it's fine.. Saturday evening at prime time you have to be more determined otherwise you'll go under.. and the food is ok and then the service is really quick

Since we were already disappointed with the restaurant in the city center, we wanted to try the kofokoo in the Rindermarkt Halle. In summary: the service was unfortunately bad, the food wasn't tasty. It was unseasoned, cold and some of it had already been in the deep fryer several times. Tables and chairs were very dirty. Unfortunately, it's not worth the money for the food, service or ambience.

We ended up here by chance, but in the end we were thrilled. The selection at the “buffet” at the table is large and very tasty. There is something for everyone, the only drawback was that you quickly lose track. The food is so delicious that you order again and again and then you no longer know what else is coming

We ate there about a month ago, what can I say? You can't get sushi like this anywhere in our hometown of Rostock! Absolutely delicious, top value for money, the food always came about 5-10 minutes after ordering, except for one round. Even though the shop was full, you could have a relaxed chat, we really enjoyed it and it will be our regular place from now on when we are in Hamburg! Clear recommendation: reserve a table in advance! When we were there, a lot of people were waiting

The food is very tasty, but you shouldn't underestimate the small portions you get per order and don't order too much. You get full relatively quickly while you're waiting for the next portion. In general there is a lot to choose from. The shop itself is very nice, but what is a big negative point for me is the high volume when I was there and how closely the tables are placed. It seems to me as if the restaurant had to be completely filled with guests. I don't know whether that would be too narrow for wheelchair users. The service is very nice. Regarding the price, I have to say, I think it's a bit expensive, but I would generally come back. My recommendation is to try the takoyaki.

Food is OK. Ambience rather hustle and bustle. Service first class.

The food is really great! This is clouded by a limitation of 2 hours, where we managed to eat half of the food we could order. It's nice that you can order the next 5 "bites" every 10 minutes, but if you wait up to 45 minutes for each one, that's stupid. I don't want to get sushi when I'm already eating dessert. It took a long time to be seated, even though our reserved table was free. The service was also overwhelmed at all points: there was a lack of friendliness and we sometimes had to stack used plates 40cm high (with 3 stacks!). It looked like assembly line work, which seemed strange to us for €40 per person. Things are much better/quieter at other restaurants of this style. Above all, there is no limit to 2 hours.

The food is simply great! Kofokoo is by far our favorite restaurant

Super good idea to order with the pad, delicious food, great

It was lovely :) There was an introduction to the system, quick delivery and always friendly staff. There are a little deductions because we received things that we didn't order.

Location could be nicer and cleaner, but the food was top

Unfortunately we are disappointed with our visit to Kofokoo. The dishes arrived extremely late in each round, and then often not even what we had ordered - instead we got orders from other tables. In addition, some dishes were delivered multiple times even though we only ordered them once. Despite the all-you-can-eat concept, we didn't make it past the second round in the 2 hours because we had to constantly wait for our orders and the food was only delivered after repeated requests. Absolutely not recommended for the hefty price of €80 for two people.

As always, super delicious. Good service despite being understaffed. The dishes were cleared quickly. There was nothing that wasn't tasty. Thank you very much

Hay un límite de tiempo de 2 horas allí, pero una vez que esté lleno, esperará para siempre por su comida. Esperamos 50 minutos por Damame y unas patatas fritas. Nada que cocinar ni nada... cuando preguntamos qué está tomando tanto tiempo el camarero no entendió y simplemente dijo que están ocupados. Ni siquiera tienes tiempo para consumir el valor de tu dinero en alimentos porque no llegará a tiempo. La comida en sí era buena, pero toda la experiencia fue terrible, no recomendaría si tienes mucha hambre y ganas de comer poco después de llegar

Unfortunately half of our order was forgotten and it wasn't warm. We had to wait 20 minutes for the first order. Unfortunately very disappointing. Never again

Well, somehow we were disappointed. The food was okay. We just had to wait extremely long and sometimes it was cold. But the worst thing is the ambience... Super loud, the table was dirty... When asked, it was cleaned... Because the table was still sticky, I sacrificed my tissues, which were all yellow after wiping... Somehow super disgusting... The staff was hopelessly overwhelmed (we were there on Friday evening primetime)... Everything took an extremely long time. The tablets to order are faulty. I had to wait 15 minutes for the next course because I ordered a paid sauce that was only delivered after 50 minutes... This was rated as a course by the tablet.

Been there again for a long time today. Unfortunately we left kofookoo today disappointed and dissatisfied. 🫣 The service was friendly and on point. Unfortunately the food came very slowly. So very slowly! In some cases orders arrived more than 2 hours late. People no longer believed that it could even happen... Then various dishes came very spicy without warning. Some had wasabi or chili sauce on them. Was not obvious from the descriptions and pictures. Likewise, many dishes only came lukewarm to cold. Only the mini spring rolls came warm.

Unfortunately extremely disappointing. We reserved a table and stood in line outside for about 20 minutes without the line moving. There were about 15 other people waiting in front of us, all with reservations. Absolutely underground organization, we definitely won't be coming back. When we left there were around 30-40 people standing in line behind us (also all with reservations). After 30 minutes of waiting without any information from the restaurant, we left.

We had a reservation for yesterday at 6:30 p.m. Arriving on time, we waited at reception in the entrance area to be seated as directed. The staff passing by didn't pay any attention to us. Since many tables were free, after waiting 10 minutes, I asked a young woman from the staff at the counter if someone would come to sit us or if we could sit at a free table. According to her, we should wait for the placement. After 15 minutes I asked a passing gentleman from the staff who was responsible for seating. Very annoyed he told me that he would do that and that I should wait. I kindly pointed out to him that we had been waiting at the entrance for 15 minutes and asked if we could park at the free counter in the bar. This was followed by a very annoyed and exaggeratedly loud: “It’s Halloween yes, many without reservations yes, wait at the front!” I asked him to remain calm and maintain due kindness. This was followed by a loud “get out, reservations don’t matter, wait as long as it takes, otherwise bye”. On the way to the door and to my waiting family, he called out to me twice more “or bye, yes” and paraded me in front of my family and other guests who were smoking in front of the door. This disrespectful and insulting behavior cannot be put into words. Apparently his excessive demands turned into threatening aggression. If spontaneous guests without a reservation lead to the collapse of the guest business, urgent organizational measures should be taken. About 30 minutes later we enjoyed a wonderful evening in the other Kofokoo in town. This positive review follows.

We had reservations for 7:30 p.m. After being ignored for 20 minutes, we asked when we would get a table. The man (we assume the boss or something similar) was very unfriendly and said there was a staff shortage. At 8:05 p.m. we were seated at a dirty table. At 8:13 p.m. we placed our first order via the tablet. Drinks came very quickly. The food took a long time to arrive - after 30 minutes we asked what was going on with the food. We were told to reorder, which we did - 15 minutes later still no food. This lasted the entire evening. Not once was an apology or anything offered to make amends. Just kept emphasizing that there are problems. The “boss” constantly pestered us. The waiter, on the other hand, tried hard but seemed helpless. When food came, it was slammed on the table. Some of it was delicious, some of it was disgusting because it had gristly meat. For the price we are more than dissatisfied. Staff shortages, technical problems, etc. can always happen, but it depends on how you approach the guests and communicate this.

The food was really good and we enjoyed it, but the service could be better organized. Unfortunately, the dishes were mixed up and not in the right order; sometimes something from the next order came before we had finished the previous course. Ambiance was very loud and too many people.

Sushi tastes okay, but for the price I would have expected something better. No chopsticks or wasabi were included when ordering. Also didn't get any receipt.

One of the best sushi bars in all of Hamburg.

Ambiance: relatively loud due to the industrial style, you feel a bit like you are on a construction site. The partition walls have hardware store charm (chipboard, partially covered with duct tape). The tables stick because the varnish on the table tops is probably not compatible with the cleaning products. This definitely needs to be improved! Plastic tableware is robust, but has hospital or snack bar charm... What a shame... Service: Everyone was very nice, friendly and tried hard, but the food sometimes arrived late and therefore sometimes overlapped with the next order. This makes it more difficult to estimate how much you can still eat. Food: I've eaten much better, but also worse. Sometimes it gives the impression of mass production, which unfortunately can quickly affect the quality. I had a few pieces of sushi where the rice wasn't fully cooked. That was a shame and resulted in points being deducted... All in all, the concept is great - but we've eaten much better this way elsewhere...

We've been there before and as always it was world class! We'll be back.

Four of us - my wife, our two children and I - recently went to the kofookoo Sushi & Grill in Hamburg and tried out the all-you-can-eat offer. The restaurant immediately impressed us with its modern and relaxed atmosphere. The furnishings are stylish and invite you to linger, which made the visit pleasant from the start. We found ordering via tablet very practical and easy. You can scroll through the menu at your leisure, discover a wide selection of sushi and grilled dishes and the orders arrive at the table quickly and freshly prepared. Our children had great fun choosing the dishes and were able to try out lots of new flavors - ideal for family visits! There was also a large selection of high-quality sushi, warm dishes and exciting grilled variations for us adults. The food was of excellent quality. The fish was fresh, the sushi was excellently prepared and the warm grilled dishes were very tasty. We particularly liked the variety, so there was something for everyone - even the little ones. The service at kofokoo was also top. The staff was friendly and attentive, so we felt well looked after at all times. Despite the busy evening, we were served quickly and even special requests were implemented without any problems. All in all, it was a thoroughly enjoyable experience and we can recommend kofookoo to anyone looking for delicious sushi and a cozy atmosphere. We'll definitely be back!

A disappointing visit to Kofokoo. The menu was rather manageable compared to other Asian restaurants. The biggest problem, however, was the temperature of the dishes - both the shrimp and other dishes were unfortunately served cold. Even after a complaint, the newly ordered dish came back to the table cold. The staff was friendly and tried hard, but could not compensate for the basic deficiencies. The ambience wasn't convincing either. Conclusion: Despite the nice service, I unfortunately cannot recommend the restaurant. The problems with the food temperature and the rather simple ambience clearly spoiled the evening.

Delicious food at a reasonable price. I like to come here to "escalate" with my sisters because we all love sushi and Japanese cuisine in general. only recommended! Addendum: We were here again yesterday after more than a year. At the current price I definitely can't recommend it anymore. Unfortunately, the fried sushi was cold and the selection has generally shrunk. It was definitely better. It wasn't bad but as I said... given the price, I don't think I'd go there again.

We go there often and usually take the all-you-can-eat. It's always delicious. The service is always friendly. That always makes the evening nice. Even when it is very crowded. Tip: reserve!

Tastes very good. Always happy again

The food is quite good. Unfortunately not the ambience.

Ich war mit einer Freundin im Kofookoo und wir haben das Essen beide nicht essen können wir haben es beide probiert allerdings war der Thunfisch faserig und labbrig und hat so garnicht nach gutem Thunfisch geschmeckt. Auch die Farbe war komisch und wir haben ihn wieder ausgespuckt weil es so eklig war. Auch der Rest des Sushis war weniger beeindruckend und teilweise echt nicht essbar und absolut ungenießbar. Dazu kommen hohe Preise und einfach kein Service. Wir haben von einem Roboter falsche Getränke bekommen und saßen dann da aber konnten dem Gerät nicht sagen dass wir das nicht bestellt haben. Die Bedienungen waren nett aber nicht sogut wie nicht anwesend. Zum Bezahlen sind wir dann durch den Laden gelaufen.

There were two of us there because we were in Hamburg for 3 days. I have never eaten such fresh, high-quality, diverse and delicious sushi as here at Kofokoo! 😍 I happened to read it online and really wanted to try it out and it was the best decision! 😍 Absolute recommendation, the service is top, the orders at All-you-can-enjoy are practically done from the table via tablet, the food comes super quickly and it is a beautiful restaurant! 🍣❤️ Absolute recommendation for all sushi lovers and everyone who wants to become one, because you've come to the right place! ❤️😍

This was our second time eating here while visiting Hamburg. Great shop, nice ambience and delicious sushi. The food is ordered via tablet and is served very quickly. All the guys and girls in service are friendly and helpful. If we travel to Hamburg again, we will definitely come back here.

Very tasty food, the staff is friendly and the location is central.

Exceptional all-you-can-eat sushi place. Amazing food, great quality sushi and extremely tasty fried delicacies. It is not cheap but the quality is top notch!

Unfortunately you can't give 0 stars, but this visit deserves it. Decided on the store based on recommendations. It started with the table not being cleaned properly. There was vomit (probably from a dog) on ​​the floor next to my seat. Due to the busyness of the restaurant, it was pointed out that today you can really only dine for two hours and then you have to leave. Unfortunately, the restaurant cannot cope with the many guests on a Sunday evening. The waiting times for individual dishes were almost 30 minutes (and at AYCE you can only order every 15 minutes). So at that price today you wouldn't even have the opportunity to take full advantage of it. Ordering a set of cutlery also turned out to be an extremely lengthy process. Regarding the food: a lot of it was already cold and carelessly slapped onto the plate. I think you just shouldn't have so many guests on a day like this if you can't handle it. Too bad. We won't come back.

I have to say that we were disappointed with our visit there. Food was cold and the first order or half of it only came after over 20 minutes. But we stopped immediately! We don't care about eating a lot, but we don't want cold food and we certainly don't want to wait that long for it! I don't know how it is in the other branches but here once or 1/4 time and not again!

Was here again after ages and disappointed. The restaurant is no longer stylish, but rather shabby with sticky tables and the place smells of toilets and sewage. Previously, everyone had their own tablet, but now the thing had to be shared and the portions were mixed colorfully on the plate. “Great” for vegetarian and normal sushi. The food is okay, but a lot of it is very bland and tasteless. In no way does the “0815” Asian food justify the price, as I can get it on every corner for €5-10 less. The “good” things actually cost an extra charge. Even the fortune cookie is charged at 25 cents, which would be really embarrassing for me as a local.. It's a shame, we used to like it, but now we'll never do it again.

We ordered the Sushi Set S5 Salmon Tuna Set twice and we were served promptly despite the hectic all you can eat that was running at the same time. Because of the noise in the hall, I deducted a star from the ambience. Otherwise I liked the atmosphere.

It reminds me little of Asia... No decoration, oriental music,

Unfortunately very disappointing. 1) Service - friendly, but seem totally unstructured - unfortunately sometimes bad German 2) Ambience - Glue tables - there is a lot of hustle and bustle in the corners - very narrow in places 3) Food - sometimes it arrives cold - Meat is often too well done - overall mediocre, nothing special

Unfortunately not as great as I remembered. The interior has seen better days. I didn't like the sushi rice at all, luckily the salmon was good.

It's getting a bit old and could use a few refreshes. The floor and tables were very sticky. But as always, the food was delicious and everything came quite quickly except for 2 dishes that we ordered at the very beginning, which only arrived on the 4th round.

Great concept, great food, great cocktails

We came based on a recommendation and were unfortunately quite disappointed. The ambience left a lot to be desired. The restaurant has an industrial style. The tables and floor were very sticky. The waiter noticed our looks, apparently it was just the coating. I noticed my dirty chair when I sat down, but I noticed it was one of the clean ones in the restaurant as I was walking. Unfortunately, the toilets were anything but clean, the floor was sticky and the existing changing table was an imposition (we didn't want to put any children there). Our table was in the "junk corner" and there were about 10 pairs of shoes on the floor . (We were very irritated and spent the whole evening philosophizing about it, there was a lounge that you can only enter without shoes) The whole thing could have been handled a lot better, also in such a way that it didn't catch the eye of every guest. Drinks were brought by a robot, so you had to get up, take them and tell the robot that it could continue driving. Which I found very strange, I personally prefer a waiter ☺️Our cocktails were unfortunately inedible, but I have to say that it was because of the (Japanese?) liquor that covered everything up. (Which maybe just wasn't ours) Unfortunately, they all went back completely. The food was OK but unfortunately not anymore. For the price we have eaten much better. However, I found the attitude towards wasting food positive. With all you can eat, every dish that goes back is charged, so you order less and think about whether you really want to eat something else. Overall, the Kofokoo didn't convince us and we'll go somewhere else next time

Went there a few days ago with a smaller group. Basically the food is absolutely okay. They are Asian basics, nothing with sophistication or something that is only available there. If you just want to sit together and share some food, that's great and you'll be stuffed. The disadvantage is if there are people in the group who don't want to order all you can eat (absolutely understandable), they have to! these people order sushi. We didn't think it was that great. We wouldn't make reservations for the next group. Hence the star deduction. Otherwise it's okay.

Very tasty sushi all you can eat. But very expensive. With a coke we paid €38 per person.

The sushi was tasty and fresh. The problem was that the sushi wasn't rolled well and fell apart a few times.

Der Service war schlecht. Das All you can eat bzw die Bestellung mittels Pad wurde nicht erklärt. Speisen aus einer Bestellung, kamen extrem zeitversetzt. Man musste ständig raten zu wem was gehört und aus welchem Bestellvorgang es ist. 3 Personen teilen sich ein Pad. Unser vegetarisches Sushi wurde mit dem Thunfischsushi zusammen auf einem Teller geliefert. Scharfe Soße auf dem Hühnchen konnte man nicht abbestellen für die Kinder obwohl die scharfe Soße bei der Bestellung nicht auf der Karte stand. Am Ende wurde der Betrag von über 200€, zweimal von der Karte abgebucht. Obwohl man beim ersten Zahlvorgang deutlich den Ton der Abbuchung gehört hat wurden wir aufgefordert es nochmal zu versuchen bzw mit einer anderen Karte. Erst nach ewig langen Diskussionen mit verschiedenen Mitarbeitern, wurde der Fehler eingesehen und zugegeben. Das war kein schöner Geburtstag. Wir kommen definitiv nicht wieder und werden das Restaurant nicht weiterempfehlen.

We come from Berlin (more or less), but ordering on a tablet is unusual for us too. Especially if they don't have all the things that were offered on the menu. My wife liked the sushi just fine. We weren't interested in the all-you-can-eat offer.

"Unfortunately, our visit to this restaurant was a huge disappointment. The service was extremely poor, the staff were unfriendly and disrespectful. It felt like we were a burden instead of guests. The food was also a disaster - not fresh and tasteless. We were looking forward to a nice evening, but were extremely disappointed."

Super unfriendly staff. When we sat next to each other to look at the map (iPad), we were told that we were sitting in the way. Then without us.

I would like to share my wonderful experience in kofookoo. As soon as I entered the restaurant I was warmly greeted and immediately felt welcome. The atmosphere was pleasant and stylish, perfect for a relaxing evening. The selection of sushi was impressive, and each dish was prepared with great care and attention to detail. I would particularly like to emphasize the freshness of the ingredients and the creativity of the sushi creations. Every bite was a delight and exceeded my expectations. The service was excellent - the staff were attentive, friendly and always willing to make recommendations. I felt completely comfortable and was able to enjoy my visit to the fullest. I can highly recommend this sushi shop and look forward to my next visit. A big thank you to the entire team for the fantastic experience!

This was the worst restaurant I have ever visited. The concept of the restaurant was that you pay a fixed amount and can eat as much as you want. We ordered food for two people but I couldn't finish my food. My partner ordered the same dish again. When the waiter brought the food he said in a very rude and loud tone, "You didn't eat the previous dish, why did you order it again?" That was really disrespectful and ruined our day. At the end when we got the bill we were left with four pieces of sushi. Our bill for two people was 76 euros. When the waiter saw that we hadn't eaten the four pieces of sushi, he said that we had to pay an additional 4 euros for it, for a total of 80 euros. We weren't even allowed to take the leftover sushi (a clear form of fraud). If I could give a rating below zero I definitely would. The quality of food and drinks was absolutely zero. ***DEFINITELY NOT RECOMMENDED**

It was very tasty, but the rice was sometimes a bit dry. Service was very nice, it's just a shame that the food was sometimes just thrown away. Otherwise everything was really great!!

Food and service very very cool!! Unfortunately the atmosphere wasn't our cup of tea, it was totally overcrowded inside and there was no relaxed food, the toilets were very unpleasant... the holder for the hygiene bag came flying straight towards me. Outside there is constant city traffic. And every now and then one or two things got lost in the tray service and some dishes weren't brought to us at all, but that's not so bad with an all you can eat place.

Food was ok, few good dishes, few not so good

We always feel very comfortable there, it's super relaxed, the service has always been very nice and it's simply delicious!

Long waiting time for the food and eating only comes one at a time.

The first and last time here. The food ordered does not arrive in full, even when requested. Hot dishes almost all arrived cold, meat was fried to death, the duck was so crispy that it could only be washed down with a drink. The sushi is not tasty at all. Quite apart from the atmosphere, the station hall is still nice. The price-performance ratio is not right at all! There are much better buffet restaurants in Hamburg.

Service lightning fast but not the best ambience

Thanks for the interest and quick response

All you can eat - great selection, decoratively presented, tasty, service is occasionally a bit slow, overall I liked it very much, I would love to come back.

Very good food, nice service. Ambience a bit uncomfortable and cramped, the tables stuck.

A lot of hype about nothing. Modern, hip concept with an all-you-can-eat approach and canteen flair. Food just average, sushi (nigiris) rather mediocre. Same money is better spent at a traditional sushi bar.

Quality no longer as usual. All the dishes came to the table quickly and well, sushi and all other dishes had hardly any taste, which unfortunately didn't convince us anymore.

Very tasty sushi in a cultivated atmosphere. The robot that brought the drinks was funny. Very friendly service.

The name actually speaks for high quality. Unfortunately this does not apply to this location. Although it is good quality food, it did not meet the expectations of the other branch of the same name. The service is totally friendly, but a bit overwhelmed with larger audiences. In terms of price, I think the store is extremely overpriced when you have to pay extra for some dishes. For me, this absolutely does not correspond to the concept of all you can eat. And, the biggest drawback; Sticky tables, stained (probably from drinks) chairs. That doesn't work at all. Even simple fast food restaurants pay attention to this. Nonetheless, an overall pleasant experience.

Not recommended!!!!! Very unfriendly service. The food is cold and doesn't taste good. You have a time window of 2 hours. 10 rounds cannot be done because the order takes far too long. Food is forgotten and not brought when asked. Noise like in the train station hall. No thanks Kofookoo

Employees stressed, tables not cleared, mass processing. The place makes a dirty, untidy impression. Food poisoning after visit.

We were so happy that we went there twice during our vacation in Hamburg. As a non-sushi fan, I now also eat sushi...it was really tasty and very good quality.

We were shown to a table, the place was almost empty. The table was much higher than the chairs and the table was completely glued and the floor was dirty. What does it look like in the kitchen then? After waiting for some time we left.

Super delicious sushi. Ordered a platter for two people (S7 Sushi Mix Set for two). With one exception (corn gunkan), everything was really tasty. The order was placed via tablet - it was new for me. The invoice was also ordered from this. Worked perfectly.

The worst restaurant in Germany. The food was expensive and designed to make you feel full quickly. The drinks are just sugar and water, but you still pay the price of a cocktail. The staff is rude and inattentive when they come to your table. Additionally, they manipulate your bill to force you to leave a tip. Don't visit this place!

The food was delicious. The staff very friendly. And the drinks excellent.

Average quality of all-you-can-eat sushi. Variation is limited. I expected more for the price of 32 euro. Food was easy to order via iPad and service was extremely fast. Deserts is included in the price.

Unfortunately it's not worth the price

It was great and is simply worth a visit😋👍👍👍

The most important thing in advance: The food is very tasty. We had the All You Can Eat, which offers plenty of choice but unfortunately also gives cause for criticism. If the price had been lower I would have given it 4 stars, but at €30 per person I think you can be a little stricter. To avoid wasting food, there is a "penalty fee" for leftover food, which is repeatedly pointed out during the ordering process. However, it is unclear whether the €2 is charged per person or leftover plates. The idea behind it is a good one, if we hadn't been brought food several times that we hadn't ordered. “But that’s what it says here,” they said, even though the order history showed something different. Luckily we didn't have to pay a "penalty" in the end, but the wrong food that was delivered was probably missing from other tables that might have received the food we ordered that didn't make it to us. The first star deducted for this. The second is for the sometimes confusing menu navigation of the All you can Eat. Be sure to pay attention to the small print! A dessert, for example, costs 1ct extra, but can only be ordered once per person, otherwise it becomes €1. I would like to emphasize that this is an exception. There is a really huge selection of dishes that are included in the regular All you can Eat. But you have to click through a little to make sure you don't miss anything.

The food is very tasty and nicely decorated It was too warm up in the hallway, but we could bear it. We'll be back

The room is rather noisy, mostly from loud music, but it's possible to sit outside on a terrace. The food arrived quickly. But it's very overpriced, considering what you get. The quality is mediocre at best. Just avoid.