kofookoo in Hamburg

Disastrous service. Despite a table reservation and the restaurant being half full, it was immediately apparent at reception that the waiters were untrained. Every McDonald's employee is better trained and friendlier. Buy more from the robot waiters. They have more charisma and are significantly more intelligent. Tables are sticky, the floor is sticky, and the glasses and plates are outdated. Is there anyone who actually runs this place? Or is the robot in charge of the place?

Highly recommended, the staff very friendly and attentive. We went there after the Schlagermove to have a drink or two. The food was delicious and the value for money was absolutely reasonable. We'd be happy to go back 👍🤗🍹

Very tasty, everything fresh and quickly at the table Service staff are very friendly and have fun for everyone

Delicious food in a trendy atmosphere. Friendly staff. It's not cheap, but it's reasonable.

The food is very good! The staff should learn not to argue in front of customers. Christmas music in the summer was quite amusing. The chairs could be a better fit for the table height and could be cleaner. Otherwise, we enjoy our stay here and recommend it to others.

It was very tasty, excellent food and a staff that always tries to fulfill all wishes.

Honestly, it was a dump. I threw up 10 minutes later because the food was expired. The avocado tasted like rotten banana, and the salmon was expired. The food was truly a 0/10. NEVER AGAIN

Absolute rip-off, the food was bad, there were no prices listed behind the order, and I got food poisoning. Not recommended!!

A real dump. Unfriendly staff - poor service. Ordering only possible via iPad. Excessively high surcharges that aren't visible on the menu. Never again!

Very good sushi. The sushi rice is delicious; I haven't had such good sushi in a long time. Very good value for money. I highly recommend it.

The sushi is freshly prepared, and the quality is really good for the price. The diverse menu options mean you can eat inexpensively and deliciously even with a smaller selection. Overall, it's much better than the second place in town.

A successful afternoon at Kofookoo Restaurant We had reserved a table in advance as a precaution, although it's not as busy on weekday afternoons. Upon entering, we were warmly welcomed and escorted to our table. The atmosphere was inviting and stylishly modern without being overly pretentious. Pleasant lighting with an industrial look and subtle Asian decorations contributed to a relaxed ambiance. The menu offered an impressive selection of classic and lesser-known dishes, which made the decision difficult. When ordering, you type in your desired dishes on a tablet and submit them. A special feature are the beverage robots that deliver the drinks you ordered precisely. The service also deserves high praise. The staff was attentive, friendly, and unobtrusive. Our questions were answered competently, and we felt well looked after at all times. All in all, our visit to Kofookoo Restaurant was a complete success. We would be happy to come back!

You really can't complain about the food, and the service in the restaurant is top-notch, with a few exceptions (perhaps they should move their private conversations to a place where no guests can hear them, or things like that, such as when they express themselves in a very antisocial manner). The upholstery on all the seats has apparently never been changed since the restaurant opened and is unfortunately quite dirty and covered in grease stains. I would still come back, but maybe something will be done about it.

Delicious Asian food for self-ordering (all-you-can-eat), delicious cocktails, and sodas, not included in the all-you-can-eat package. A small downside for me: the time you can order food is limited to two hours. Plus point: Parking in the Rindermarkthalle parking lot is discounted with a parking card at the restaurant.

A real tip for dining in Hamburg. You can eat outside or inside, and there's also room for larger groups. The food was brought to the table very quickly, so there were no long waits between orders. We'd be happy to go back!

Substandard. Poor quality food. No friendliness whatsoever. No service whatsoever. Never again!

We came here spontaneously; it tasted good. Not everything was to our liking, but that's probably a personal preference. We couldn't fault the quality; it arrived warm, fresh, and crispy. The service was super friendly and really fast; even when the place suddenly got busy, I had the feeling things were going well. Ordering via iPad had a few initial hiccups for us, but it did the trick. The ambiance: the chairs weren't particularly comfortable, much too low for tall people, and you couldn't sit outside on the main street next to the smokers. My conclusion: we'll definitely come back when we want to eat sushi at HH 🥢🍣

Kofooko: A feast for the senses – and the family! If you're looking for an Asian all-you-can-eat experience that goes far beyond the ordinary, then Kofooko is definitely worth a visit. This restaurant not only offers an impressive variety of dishes, but also an ordering system that's both innovative and incredibly entertaining, especially for families with children. The heart of the Kofooko concept is undoubtedly tablet ordering. Instead of queuing at a buffet, you can choose from a seemingly endless list of delicacies at your table. From fresh salads to exquisite sushi creations to crispy duck and many other Asian specialties, the selection is vast. The best part? The portions are deliberately kept small. This invites you to try the entire menu without having to worry about being full after just a few plates. The food is freshly prepared and delivered directly to your table, which clearly demonstrates the quality of the dishes. Every dish we tried was flavorful, well-seasoned, and prepared with fresh ingredients. You can tell that authenticity and taste are important here. But Kofooko isn't just a culinary delight for adults; it's also great fun for children. Ordering via the tablet is a real highlight for little ones. They can independently select pictures and order their own favorite dishes, which generates lots of laughter and excitement. The small portions are also an advantage here, as children can playfully discover different flavors without leaving plates full of unwanted leftovers. In conclusion: Kofooko offers a well-thought-out and extremely successful all-you-can-eat concept. The combination of first-class food, a huge selection, and the interactive ordering system makes every visit a special experience. Whether for a cozy evening for two or a family outing, Kofooko is a clear recommendation and guarantees culinary delights for all ages.

Simply delicious and a huge selection. There's something for everyone here. Ordering with the tablets is super convenient, and the food arrives very quickly. We'll be back! :)

Very cool and delicious, drink came from a robot😂👍❤️

A very unfriendly welcome! Instead of a warm welcome, we were told to sit outside and not to hesitate after a few minutes. "No games"... a very strange way to greet your guests.

It was my first time, and I had a lovely evening and a full stomach. The food was delicious and freshly prepared. I'd be happy to come back.

Somehow, it used to taste so much better. For example, the lamb on my last visit unfortunately tasted very stale.

This was our first time at the All You Can Enjoy restaurant and we were very satisfied! The service was great, the food was really good, and the atmosphere was also very nice. We thought the music would be a bit more in keeping with the ambiance (there was a lot of "party"/happy music). Here, we were expecting more appropriate Japanese music. However, this didn't bother us at all; it fit in perfectly. We'd love to come back!

Forgotten goods cannot be returned. I'm sorry to say that.

I'm really surprised by some of the devastating reviews. I don't understand them. I've been there several times and always have a good time. It starts with the location and the great design. The occasional wear and tear to the furniture, as in this photo, or worn glasses is only natural. You could even call it sustainable. I didn't use the restroom so I can't comment on that. It's true that the staff don't linger long; that's also natural. We did wonder whether something had arrived or not. But it didn't really bother us because the food always arrives quickly and if in doubt you can just order again. We've never managed to make the most of the all-you-can-eat option. I'm certainly no sushi expert. But I did find the sushi very tasty.

The food was delicious, but the service was very slow. But what we found worst were the sticky tables, the run-down interior, and the smelly, dirty restrooms. The entire restaurant was filthy, the floor and stairs were completely filthy. The entire restaurant desperately needed a renovation.

Great for inexpensive sushi. The salmon nigiri is delicious!

So, on Father's Day, I went to the shop with my girlfriend and friends. When you order food and drinks, one thing or another doesn't arrive, and the manager uses the excuse that there's no other way to order drinks, and you have to wait another 10 minutes for the next order. That's not the case on Mönckebergstrasse. Our manager is completely incompetent; he's just totally stressed out.

The concept sounded promising, but the reality was disappointing. The tables were sticky and didn't look clean. I had expected much more from the food – much of it tasted more like an average buffet. The price is in no way justified. The sushi seemed carelessly prepared, and the hot dishes were more like convenience food. For the price, there are definitely much better alternatives in Hamburg.

Absolutely not recommended! Everything was extremely careless, the ingredients were cheap, and not even tasty. So, a buffet for two people plus two drinks per person, and in a flash, €100 is gone, which leaves a bitter aftertaste given the quality... we definitely won't be back.

Very tasty sushi and attentive service staff❤️ The tables were a bit sticky and quite high, making it awkward to sit as a shorter person 😛

The food was okay, as expected for an all-you-can-eat restaurant—not exactly a standout, but nobody expects that... The furniture, especially the chairs, are worn out, dirty, and worn! Overall, the place seems pretty run-down these days! I think we wouldn't come back until it's been renovated.

I can highly recommend all you can eat.

The “All you can enjoy” is great. Especially the sushi, which is always fresh and offered in a large selection. The small, warm dishes are also very good. Reservations are essential, especially at peak times, and you should allow at least two hours for your meal. The service is very friendly, but if it is full it can sometimes take a while for food and drinks to arrive at the table. The location is nicely decorated, you feel comfortable here, but it is often very loud.

So for the price, the quality is really good! The food comes quickly, you order via an iPad, and the selection is really good. They even have halal meat. There's also a great selection of desserts. It's always a pleasure to come here.

i mean if you just stuff your face with fatty salmon nigiri the entire time its hella worth

A good sushi restaurant with robotic drink service. The all-you-can-eat option is recommended, where you can try everything à la carte.

Unfortunately, it was quite a disappointment. I really like the concept with the tablet and everything, so my husband and I wanted to try it out. The first thing we noticed was the incredibly sticky table, which was very unpleasant. When the drinks arrived, my Coke tasted like brackish water! When I asked, I was told it was tap Coke (i.e. syrup with tap water) and was then given something else as a substitute. The waitress was very nice! Unfortunately, I have to agree with the review about the glasses. Extremely worn and they smell like a dirty dishwasher. Very disgusting, unfortunately. Due to my hygiene concerns, I only ate vegetarian food there. The food itself was OK... the mantau with milk sauce was delicious! Unfortunately, the sushi was very tasteless, and the avocado was overripe (probably because it was the day before?). All in all, we will never go there again. Wouldn't recommend it!

Compared to other places, it's pretty cheap. The sushi fell apart when you picked it up, and EVERYTHING had a literal sweet sauce. I think they could update the recipes a bit and skip the cucumber. I found it very expensive for what it is. I really don't recommend it. I think it's better to go to an a la carte sushi restaurant than this one, which is a buffet but the quality isn't very good. The staff service was pretty good, and the place is spacious. I don't recommend the food, though.

Personeel was erg onbeleefd, niet vriendelijk. Ook heb ik een voedselvergifitiging opgelopen van het eten. De kip was rauw, maar in de sushi juist heel hard. Ook het beef kon je niet doorheen bijten, zo hard was het. De prijs kwaliteit verhouding klopt niet. Vond het veelste duur voor wat je kreeg.

Teenagers forced to tip :( Best to pay by card! I've been here several times with a family friend for the all-you-can-eat option, as the kids love ordering on the tablet. I've always found the sushi to be solid, the selection of different dishes to be large, and the prices to be fair considering you can really eat until you're full and it's interactive fun. Nothing has been forgotten so far, and the food always arrived quickly. However, I had a truly terrible experience the last time. The daughter of the family friend was visiting the city with several teenage friends, and they wanted to eat here with their pocket money. When we all paid separately at the end, the waiter was visibly annoyed. The kids paid in cash from their pocket money, and the waiter refused to give change, claiming he didn't have any change. So the kids all had to round up to €40. I was totally perplexed at the time. I then gave them their change back from my own pocket and got extra cash instead. In retrospect, I wish I had recognized the situation better immediately, simply paid for everyone with my card, or insisted that the waiter go and get the change.

We have been eating here often and always for about 10 years. Unfortunately, the quality has now deteriorated so much that we probably won't do it anymore. Food: All dishes have lost a lot of quality in recent years. The sushi often falls apart, the meat tastes bland or is so covered in seasoning powder that you can no longer eat it (lamb skewers). Ambiance: The large moss wall used to be beautiful, but now it just looks shabby as there are only large areas of dried-out remnants hanging there. The toilets (men's and women's) are dirty and smell of urine. The tables are only poorly wiped down and stick to large areas. Service: The service does its best to fulfill orders. But they don't even ask you if it was tasty or anything like that anymore, they just check you out and then look strange if you only give a small tip. All in all, unfortunately very disappointing and our last visit for the time being. Maybe we'll try again at some point, but given the sharp rise in prices, I doubt that.

We were here again for dinner yesterday. As always, the food and service were very good. There is one less star for the ambience because the tables are very crowded. A little more distance would be nice

Everything was very tasty and the food always came quickly. The staff is very friendly and helpful

The food at Kofokoo is really top – fresh, tasty and well presented. The digital ordering concept is also fun, and most waiters are friendly and attentive. But one star deducted for a situation that just doesn't work: I overheard a waiter openly asking a guest why he didn't leave a tip. Something like this not only seems unpleasant, but also puts people under pressure. Tipping is voluntary and should never be forced or demanded - especially not in front of other guests. I was happy to tip because the service was good. But such behavior unfortunately casts a shadow over an otherwise very good experience. Hopefully this was an isolated case - because the visit is definitely worth it from a culinary point of view.

Recommended, very interesting concept. Well implemented. Only the sanitary facilities need to be improved. It's extremely uncomfortable when you go to the toilet and feel like you're stuck to the floor.

The concept with the tablet is great. The food came unexpectedly quickly and was also very tasty. Staff friendly. Unfortunately, the cleanliness leaves a lot to be desired - especially on the way to the toilets and in the toilets themselves. All of them! Soap dispenser broken and the floor is so sticky that it really makes you feel disgusted. Too bad...

The quality was much better a few years ago, which justified the high price. Now it is really lower middle class quality with a very expandable service. Not recommended!

A nice all you can eat concept and good quality dishes for this type of restaurant. The volume and the sometimes inattentive controls are negative.

It's a shame, a few years ago I loved coming here...unfortunately, both the service and the quality of the sushi have become really bad :(

My friend and I came in a pleasant mood, but the waiter ruined everything when she started to be rude and disrespectful to me, violating the rules of politeness. Immediately we lost our appetite and we left. Choose a time when there are nice waitresses and girls on shift.

As always, the food was very good, varied and still exciting thanks to the concept. Unfortunately we have to say that the cleanliness of the table we were asked to sit at at 4:30 p.m. as the first guests of the day left something to be desired. It was really sticky and under the menu stand or whatever it is there were still leftover food from the previous day. We're not picky and that doesn't really detract from the dining experience for us, but we would have liked it differently if the four of us were spending 200 euros.

Delicious food, friendly service, great concept.

It was very interesting to order your food with the iPad. We were with several people and everyone ordered five dishes. The table was full to the brim and somehow no one knew what to eat. So we had an all you can eat buffet at the table. You should be careful not to order too much. If something is left behind, you have to (pay a fine). Which is totally fine, so no food goes to waste. Ice cream is included, but a few desserts are not included that you would like to try (mochi) and if each of them is 23, then the bill goes up again. Drink prices are okay. Actually like any all you can eat (Mongolia, similar) But because the dishes come one by one and you don't have to get up, it's very nice.

Unfortunately, I can't really recommend the store and I don't understand the good reviews here. We came in, it was relatively dirty/sticky and smelled slightly of a train station toilet. The staff was super friendly and quick, that wasn't the problem. But the people there are definitely exploited and work hard. The quality of the food left something to be desired. The food just wasn't that great and unfortunately I wouldn't do it again for the price.

We opted for the all-you-can-eat. The sushi was very fresh and tasty, the service was very quick and friendly. Unfortunately, the table was very sticky and the women's toilet was missing soap and looked pretty messy. The children still enjoyed it. Compared to previous visits, things are a little less good here.

The food was really delicious. Unfortunately, we sometimes had to wait over an hour for our food, especially with children. Of course the restaurant was completely booked but even when the upper floor was empty we had to wait so long and then we didn't even receive everything. Table was so sticky that glasses stuck to the table. The waiter was friendly, there was no tip when paying and you could tell that by the waiter's reaction.

The food in this restaurant is terrible. The barbecue is dry and hard to eat. The ice cream is the cheapest I have ever tasted in such an expensive buffet. The chef doesn't know how to cook.

Very dirty, unfriendly staff, sushi tastes like plastic. Very disappointed... Worst sushi bar so far...

- unfreundliches Personal, null Flexibilität und Unverständnis bei der Platzwahl, - Stoffbezüge der Stühle fleckig und - Stühle zu niedrig, Tische zu hoch - Tischplatten klebrig - man fühlt, dass da mal kurz mit einem einmal am Tag befeuchteten Lappen nur drübergewischt wird - klebriger Toilettenboden - Atmosphäre zu laut - haben die Lokalität noch vor der Bestellung wieder verlassen

I don't understand how this restaurant gets 4.3 stars. The food was far from good - tasteless, carelessly prepared and absolutely not worth the money. For the quality you get, the prices are a disgrace! What's particularly annoying is that the high rating tricked me. Either many of the negative experiences were not presented honestly, or some guests' standards are really low. In any case, I won't come in again and can only advise against it.

Unfortunately a big disappointment. As a fan of Asian cuisine who has eaten my way through countless restaurants, I have to say that this experience was the worst. The entire meal tasted bland and lacked flavor. This meant that every variation of the sushi tasted the same, as did the chicken. The gyoza were reasonably acceptable, although there was hardly any difference in taste between the three different types (chicken, pork & vegetables), although you should be able to taste the difference. It's no surprise that you don't always get the best quality at an all-you-can-eat and every guest should be aware of that. However, it shouldn't happen that you lose your appetite and desire after the second round and decide to leave the restaurant early. If at least a handful of items had stood out, you would have concentrated on them and ordered again, but unfortunately nothing was convincing. Something positive: The desserts were quite good - no culinary highlights and more of a typical selection, but at least it was passable. When the service person asked for our opinion when billing and we told her that it was unfortunately a disappointment, no further comment was given. It was simply accepted as if we were already used to it. Too bad. About the restaurant itself: The interior was fine, but the men's toilets smelled incredibly strong of urine and the floor was very sticky. This was right after the store opened, which raises the question of how this could be if cleaning was done the night before. About the photo: I find it embarrassing to offer guests such worn glasses. This might still have its charm in a punk rock bar, but not in a restaurant. Both our glasses and those of the guests at the next table looked like this. Well... if I had listened to the negative reviews this time, I would have been spared this experience and I could have invested my money in another restaurant. It will definitely be the last time, as Hamburg has enough very good alternatives to offer.

Very tasty sushi and other dishes in all you can eat. Everything was very good and came to the table quickly.

The food from All You Can Eat was of very poor quality and not at all tasty.

Despite a reservation, we had to wait half an hour for our table (2 people), and there was no proper introduction to the tablet's functions. Our drinks didn't come until 30 minutes later, by which time we had already finished the first round. Fish and fried food came about 15 minutes later than the rest, which was also stupid. We also didn't think the food was really fresh; in my opinion, the chicken didn't taste well cooked. It was also very loud and warm.

Actually everything is good. The table was just dirty and the service was sometimes chaotic.

The food was great, it just took a while, and not everything we ordered was served. If you order something three or four times, it automatically only saves two. When I asked about it, they simply said, "Please order again." System error not accepted. It's very hot and too loud upstairs.

Nobody cared for us whether we had a reservation or not. We were lined up in a row in a “very unpleasant” manner and then we were allowed to wait for 20 minutes. Otherwise, the eating utensils were chipped, the waiter chewed gum with his mouth open when serving 🥴, 1/3 of the dishes we tried were good. Unfortunately, chairs were stained everywhere. Unfortunately it wasn't a pleasant experience

The food is very good. Unfortunately, the service needs to learn a bit of German. Otherwise, we'll be happy to come back.

Disappointing experience – Not recommended We were looking forward to a relaxing evening with the family, but were unfortunately disappointed. The quality of the sushi was average at best, as was the selection - nothing special. In addition, the dishes were carelessly prepared, which further spoiled the overall impression. However, the atmosphere was particularly unpleasant. We didn't really feel welcome as a family. Our 9-month-old child sat happily in the high chair and was happy, but the waiter actually asked us to stop it. Of course, that immediately depressed the mood. One thing is clear to us: we will not visit this restaurant again. Unfortunately, we cannot recommend it.

We were here and - as far as I could see most of the others did too - chose the all you can eat offer. The service at the beginning was friendly and explained the ordering process to us. The drinks came to the table very quickly. The individual dishes always came little by little, so that sometimes you no longer really knew what was ordered. But you can see this at any time on the tablet. Nevertheless, most of the food was brought surprisingly quickly, but then quickly placed on the table without a word, which is understandable given the large number of tables and countless orders in circulation. Overall very good service. You have to be prepared to eat in a noisy environment. You sit more or less in a large hall. So it's not necessarily comfortable. It is still possible to entertain. We will come again

Very interesting choice of food. Quality very good

If you love sushi 🍣, you've come to the right place. The dumplings were also prepared to perfection. Fast service always nice.

Very nice “all you can enjoy”, but a bit expensive. The food tastes very good, but you quickly lose track of what you ordered. This means that you don't get the things you ordered. Since the store is often very full, you may have to wait longer for your order. Otherwise the service is very friendly! Due to the number of visitors, it is correspondingly loud. Overall you can say that you can eat good sushi etc. here, but you have to note that it is a bit noisier and more expensive.

We stayed at kofokoo for the second time during a trip to Hamburg. The sushi was okay, as was the service. The concept of “all you can eat” convinced us on our first visit to the restaurant. In contrast to our first visit, however, the basic quality has deteriorated somewhat in all respects.

Very tasty a la cart all you can eat with lots of choice and robot that brings drinks.

Were there on Sat. Food was ok. The service started out nice then changed as it got busier. I thought you sat too deep there. The table had a sticky surface that we found annoying. We were told it was because of the paint job. Then only 2 hours to eat. Ok it was on Saturday...... I've also eaten downtown. It was very pleasant there.

I visited the restaurant today with my partner and was unfortunately very disappointed. A repeat visit is out of the question for us. The ambience was not very inviting - especially in the upper area you had the feeling of being in the middle of a commercial kitchen, which clearly detracted from the atmosphere. The quality of the food also left something to be desired. The sushi didn't seem fresh, but tasted thawed and was sometimes discolored in an unappetizing way. Overall, neither the taste nor the presentation was what you would expect from a good sushi restaurant. Unfortunately, I cannot recommend the restaurant.

Despite a reservation we had to wait over 20 minutes. Wait outside. Unfortunately the drinks only came after more than 15 minutes. And two of them were wrong. You order food using your tablet. The food we chose didn't come together, so we were resigned to that. But some dishes didn't come at all, others only came after more than an hour. Service was reduced to the minimum. For us it was the last visit.

Disappointing – poor organization and misleading advertising! We had a reservation but still had to wait 45 minutes for a table because they seemed to be taking more reservations than there were actual seats available. A reservation should prevent exactly that! We were also confirmed in advance by telephone and on the website that the All You Can Drink XL offer was available. But when we wanted to use it, it suddenly said that it only applies to large groups - this important restriction is nowhere! When asked, we were told that the staff "have no idea" and that you "can't write everything down on the website." Absolutely unprofessional! After much back and forth, we were exceptionally granted the offer, but the whole process was chaotic and unnecessarily complicated. When a restaurant advertises an offer, it should also be clear under what conditions it applies. Conclusion: Poor organization, misleading information and an unnecessary waiting time despite a reservation

Food was good and the service was attentive.

Not recommended. I don't think I've ever had such bad sushi. The rice was all dry and strange and the fish was tough and definitely not fresh but thawed. Service was non-existent because you ordered via a (already greasy) tablet. In the end, they accidentally charged almost twice the price for everything because the employees didn't seem to fully understand the system with the individual portions or portions that could be ordered as a package. If we hadn't noticed the high price on the bill, we would have paid everything twice.

I always enjoy going there. For me the best price-performance ratio.

If you like it, the food and service are good. I think you sit on very low chairs and when the food you ordered comes, the table becomes very cramped.

The offer is great, the food is very good. Only the seating arrangement is not very comfortable

Very tasty sushi, but sometimes not beautifully prepared and just "thrown on the table". It was still a very nice evening!

Food was served quickly and everything tasted very good. Service quick and friendly! I can only recommend it. Prior reservation should be made. Happy to come back!

Very disappointing unfortunately. Employees all make a very listless impression. There were 5 of us. Some of the food from the 1st round wasn't even received, after asking we were told it was unfortunately no longer there today. When it comes to the quality of the food, you can unfortunately notice the “mass production”

Food was okay but there was a MOUSE running under the tables. Absolutely unacceptable

Dårlig service! Ikke en eneste kunne tale engelsk og vi fik kun muligheden for at bestille fra et begrænset menukort, indtil nabo-bordet fik oversat at vi gerne ville købe, all you can eat! Når man så skal bestille kan man kun bestille 10 stykker sushi af gangen og så skal der gå 10 minutter før man igen kan bestille. Vi var 2 gæster, så vi fik 5 stykker hver og skulle derefter sidde og vente på at kunne bestille igen. Selv hvis man sender en ordre afsted med mindre end 10 stykker skal man vente 10 minutter. Høj pris, dårlig service, underlig koncept og sushi'en var ikke specielt god. Jeg vil vælge et andet sted næste gang.

Great sushi shop. When we are in Hamburg, we always like to go there.

Absolute Katastrophe in der Organisation! Haben um 19.30 einen Tisch reserviert, es standen ca. 25 Leute vor dem Eingang, die ebenfalls reserviert hatten, der Laden brechend voll, Wartezeit unbestimmt. Restaurantleiter sehr unhöflich zu allen Wartenden und sehr überfordert! NIE WIEDER!

The food is very good, the staff is very helpful and friendly, the only thing that shocked me was the mouse inside, 🤐 it was a mouse running around between the chairs. I hope they solve this problem immediately but I will never come back.

Disaster! Unfriendly staff! Not recommended!

We were there yesterday with 7 people. Since the tablets cover a maximum of four people, we received two tablets. The “4” tablet started the first round first. With the three tablet, the first order was placed 5-10 minutes later. There is a 10-minute cooldown per order round. With the tablet for 3 people, 2 orders have now been delivered and the 3rd has been ordered. The first order from the tablet for 4 people was still not there. During operation we asked whether we had done something wrong or whether the device was broken. The waitress couldn't answer due to the German language and called the manager. Instead of getting an answer to our question, the manager pointed out his index finger and tried to point out to us that the cooldown time refers to the order and not to the service time. When we pointed out that we had already received two rounds of orders with the other tablet (i.e. 3 of 7 people) and had already ordered the 3rd round, we were loudly attacked with the statements, among other things, "If you want to be served like a king, you have to pay like a king" or "I don't need unfriendly customers". An attempt to de-escalate, with the indication that we had only asked the operator for support/advice, did not lead to any insight. In short: That was our first and last time.

Staff very unfriendly. The food was tasty but I will never go there again or recommend it to others.

Service was very rude and aggressive. Our questions were not answered, then a responsible person came who insulted and shouted at us.

Way too hot, everyone was completely sweaty (we're not particularly susceptible), some things that were ordered didn't come at all and some things that weren't ordered were suddenly there🤷‍♂️. Everything is sticky and the tablet system doesn't work like a regular online shop (no, we are unfamiliar with technology), the pepper beef is pretty good but no one liked the beef soup.

Unfortunately it wasn't a nice experience. We were there as a group and the service was actually hardly there. Either the staff was in a bad mood or crazy. It was a bit chaotic. Unfortunately, the food wasn't convincing either. That's why, despite the all you can eat option, I hardly ate anything that hurt (especially for my wallet). The floor was also somehow sticky, which we couldn't explain and the chairs, for example. T. moist...