Yoko Sushi Lieferservice Eilbek in Hamburg

The food was good. The service was terrible. Our doorbell was broken, and I didn't know anything about it. He then called me and was extremely rude. When I got downstairs, he yelled at me that he'd lost so much time because a street was closed and I arrived downstairs maybe five minutes late. First and last time I'll order from there!

Simply delicious and very fast delivery!!

The food came quickly. However, the sushi rolls were really not tasty and extremely oily. Not again.

I ordered from Yoko Sushi today. The sushi was really delicious and delivered on time – definitely a plus point for that. Unfortunately, the miso soup I ordered was extremely oversalted – so much so that it was inedible. I then called the store, and the employee even confirmed on the phone that the soup was indeed too salty. His response, however, was very disappointing: He simply said "okay" – no apology, no suggested solution, no sign of customer service. I then had to explicitly ask myself whether they could either bring me a new soup or offer me a voucher. Only then did they say they "maybe" have a driver at 5 p.m. – but even that was rather reluctant, without any active suggestion or the impression that they were trying to accommodate the customer. It's a shame, because the food was good. But the way they handle complaints definitely needs improvement. Friendly and accommodating customer service is part of the overall experience.

I understand the word "service" to mean something completely different. Early this morning (around 10:00 a.m.) I placed a timed order (12:00 p.m.) with my colleague. Since we work in a large office building, we waited in the foyer to receive the delivery and left a note saying so. 12:05 p.m.: No one there 12:10 p.m.: No one there 12:15 p.m.: I called Yoko Sushi and asked about the delivery status. The only response I got was "Ordered for 12:00 p.m.? Driver is leaving now." What now?! I ordered a delivery for 12:00 p.m., and the order wasn't received for 12:00 p.m., so I'll get ready and then drive off. There was no apology on the phone. More like an annoyed "He's already leaving, relax..." The driver was also unfriendly and annoyed. Here, too, there wasn't even the slightest hint of an apology. Of course, I don't tip a single cent for something like that... My meal (salmon maki • salmon skin) also contained something boney/cartilage-like. It's a good thing I didn't bite into it properly, otherwise I'd definitely have to go to the dentist...

Zero stars for service and atmosphere. The shop owner is very unfriendly and doesn't understand his customers. The shop itself was very warm and very quiet. Not a pleasant atmosphere. I briefly considered leaving, which I really should have. Because of his broken German, he didn't understand that I wanted to eat my order HERE. His friendly employee wanted to give me two samples of the crunchy cream ovomaltine. To which the manager only gave me one, arguing that I wouldn't get fat, after he mumbled something to his employees. I also wanted to buy his overpriced water (0.5L for 3 euros), which he would only accept in cash, as card payments only apply for orders over 10 euros. I then decided to buy an avocado meal with water on the way back, which he then served me on a plate to eat there. Even though I told him clearly and in a really friendly tone that I wanted it to go. The funny thing is that he also brought me the wrong thing. I was calm and told him in a normal and friendly way, which is why I didn't understand his reaction. I left feeling extremely dissatisfied and embarrassed. I told him everything I wanted from start to finish, and in the end, he took his frustration out on me. He also said he had a lot to do himself and went into the kitchen, angry like a little child, and continued to complain. At first, I felt empathy, and at the end, shame. I've never experienced anything like that before. Therefore, I advise everyone to avoid this Yoko branch. He also made me eat the soup with a dirty spoon, which I had to wipe clean again. It was a real shame and unpleasant.

Unhygienic, unfriendly, and gave me a stomachache. The boss was pushy.

I often order sushi online from Yoko Albeck. I noticed that the quality was getting worse and worse. Today I ate there - it was fried salmon and avocado sushi. However, instead of avocado, they used cucumber. It didn't taste at all like it was supposed to - a pure disappointment. Really, never again!

You forgot to send me part of my order. I called them and explained this to them. They told me they would speak to the boss and call me back. Of course they didn't call me back. I went there to pick up my order and the boss was really mad at me even though he forgot to put a big part of my order.

Best sushi I've ever eaten, the delivery person was there right to the second. Top shop

Absolutely not recommended It didn't taste good at all and then spit it all out after an hour

Had a vegan poke bowl and it was super tasty, ready in 15 minutes and the staff were great :)

Absolutely not recommended; Sushi looked like a massacred mass of indefinable fish, rice and seaweed leaves. Summer roll filled with rice and already brownish colored salad. Sauce with zero taste and extremely salty soy sauce for sushi. Driver unfriendly. Never again!!!

I've been a regular customer for years. Last ordered and picked up on Saturday and the employee was very nice and accommodating. Here is your review :)

Sushi doesn't taste particularly good, the lettuce in the spring rolls was unfortunately already brown and the chicken in it was dry :(

The sushi tastes like nothing. Salmon Sushi is salmon fried and finely pureed so that you don't know what you are eating. The miso soup is just a brown broth and salty. The bowl without taste. You had to look for rice with a lot of cucumbers, avocado and seaweed, only the chicken was tasty. I will never order anything here again. 30€ to be angry.

Waiting time 1 hour and 45 minutes. Also far too long for a Sunday.

The fried rolls arrive cold. They are so big that you have to cut them and you can't choose the sauce that goes with them

"Ich bin begeistert von eurem Sushi Lieferservice! Die Frische der Zutaten und die Kunstfertigkeit in der Zubereitung sind wirklich herausragend. Jede Rolle ist eine Geschmacksexplosion, und die Lieferung war pünktlich und professionell. Ihr habt definitiv einen neuen Stammkunden gewonnen. Vielen Dank für diese kulinarische Erfahrung!"

Wow delicious Sushi 🤚 Respect !

Sehr leckerer Lieferdienst. Schmeckt frisch und das Personal ist immer sehr freundlich. Gerne bald wieder

Habe um 19:45 Uhr für mich und meine Frau bestellt. Die Lieferung wurde anschließend von einem äußerst zuvorkommenden Fahrer etwa 20 Minuten später geliefert. Ich kann jedem nur das Master of the Rolls Menü empfehlen. Man hat die Frische der Zutaten direkt geschmeckt, was für mich bei Sushi eines der wichtigsten Kriterien ist. Ab sofort habe ich meinen Sushi-Lieferdienst gefunden! Jederzeit wieder :-)

Sehr lecker und frisches Sushi.

Ich bin ein großer Fan von Essen und ich Liebs auch sehr gern zutuen. Der Laden hat mich sehr überzeugt mit dem was sie anbieten und vorallem das Essen. Einfach sehr 😋

Schöner Laden und sehr leckeres Sushi 🍣

Wer kennt es nicht? die Schwester hat einen schlechten Tag und da hilft auch nur Sushi. Also bei Yoko-Sushi bestellt mit Hinweis. Hat geklappt! :) und Schwester happy. Essen wie immer lecker! Danke euch :)

Essen ist lecker, schneller geliefert als angegeben. Die Portien Reis war reichlich und mein Extrawunsch, die Cashews mit zu braten, wurde auch berücksichtigt! Vielen Dank!

Ausgesprochen exzellente Küche, selten so leckere Sushi gegessen und preiswert! Mega nettes Personal.

Super leckere (und große) Bowls, bestelle hier seit einigen Monaten und die sind konstant gut.

Zur Abholung bestellt und eine sehr leckere, frische Bowl bekommen. Ordentliche Portion, von der man auch wirklich satt wird. Sonderwünsche wurden ebenfalls berücksichtigt. Immer wieder gern!

Bestelle immer mal wieder bei Yoko und die können mit niemandem mithalten was Preis Leistung angeht. Außerdem sind sie mit dem schnellsten Fahrer Hamburgs ausgestattet. Fahad=immer schnell, eine Maschine!

Es ist sehr lecker und sehr gesund!

Hier bestelle ich gerne: lecker, frisch, tolle Kombinationen, viel vegan! Ich bin zufrieden. Der Preis stimmt auch und das Essen ist jedes Mal schnell da. Außerdem waren bisher alle Lieferanten sehr freundlich. Vielen Dank für diesen guten Service!

Super Sushi, einfach ein Genuss! Ich liebe die Yoko Rolls ♥️

délicious sushi and nice atmostphere

Viel zu teuer für das was man bekommt. Hat ungefähr wie Sushi die Mann bei Penny kauft geschmeckt.

Sushi ist super lecker & Auswahl ist top!

Ich bin immer aufs neue überzeugt von Yoko Sushi. Mir schmeckt es immer sehr gut und zudem sind alle Mitarbeiter dort sehr sehr nett. Kann ich nur empfehlen!

Schneller leckerer Snack. Makis mit Lachs und Avocado frisch gerollt und sehr saftig und lecker ! Algensalat dazu bestellt und sehr zufrieden gewesen. gerne wieder

Mega service, ich bestelle da immer mal wieder und Qualität ist super, plus die haben immer tolle Aktionen. Heute habe ich eine Packung Nutella biscuits dazubekommen. Viele dank Yoko Sushi 😍

Leckeres Sushi, schnelle Lieferung, Frühlingsrollen sind immer warm - bestellen oft dort, hatten noch nie etwas negatives! Besten Dank an das Team!

Sehr leckeres Sushi! immer frisch zubereitet! einfach top 🥰

Leckere Speisen, freundliches Personal, Parkplätze für Selbstabholer

Das Essen kam schnell und war gut. Allerdings war extrem wenig Lachs auf meiner Poke Bowl. Anderswo zahlt man das Gleiche, bekommt aber 3x so viel Lachs. Schade, das nächste Mal bestelle ich wieder woanders.

Die Mitarbeiter sind sehr freundlich! Das Essen wurde wirklich sehr schnell geliefert und war heiß! Total lecker, knusprig und frisch. Hier bestellen wir immer wieder gerne. ☆☆☆☆☆

Top laden, extrem freundliche Mitarbeiter und das Essen ist sehr, sehr lecker!

Bestelle immer wieder gerne hier, weiter so!

Tolles Sushi und top Lieferzeit, gerne wieder!

Tolles Sushi Erlebnis, bestelle definitiv nochmal

Sushi war sehr lecker und Bestellen kam innerhalb von 30 min. und Service war Top.

Habe hier schon öfters bestellt und war immer mehr als zufrieden. Besonders gut sind das Lachsmenü und die Yoko Poke Bowls. Einfach nur Klasse!

Die Lieferzeit von 30 Minuten wurde eingehalten und der Fahrer war freundlich. Das Sushi war qualitativ sehr gut und das Preis-Leistungsverhältnis hat gestimmt. Kann ich definitiv weiterempfehlen!

Das Essen war gut und lecker und pünktlich👍👍