KFC in Frankfurt am Main

You really should try to avoid the rude service here.

Everything was sweet, the bun, the sauce inside the zinger,the cheese,the garlic sauce , the coleslaw was extra sweet.The hot wings were more cornflakes than meat. I am a world traveler and I say that German KFC sucks!

So, it's been a long time since I bothered to write a review - in this case a negative one. How do you make it so good that everything tastes so bad? 1. Cola warm, non-carbonated 2. Burger was cold 3. The chicken parts were lukewarm, and they must have been sitting for so long that they tell you please buy us 4. the fries tasted like cardboard. The only thing that was good was the ketchup. Sad. And I paid €28 for 2 people? Horrible. I was there on 11/11/24 at 2:45 p.m.

The hot drink, without many options

Very bad staff. Food sits there in warm containers for hours. Some of the meat is not cooked through. The public order office will soon find some findings there. Health risk

Waited over 30 minutes at a fast food restaurant.

I won't even give it one star. The food was cold and not well fried staff unfriendly just rude never come here again

Ordered there yesterday via Lieferando for €60. After an hour and a half of waiting, we were informed that kfc had canceled. We were actually really hungry. We could all have eaten something during that time. Telling people after 1.5 hours that no food is coming is really really cheeky. Something like that could come to mind sooner. On the other hand, I should be happy that we didn't get anything from the kfc store when I look at the rest of the reviews. Maybe karma just meant well for us 😅

I have never eaten such bad food in my entire life. The food was cold, the cola was warm and non-carbonated, like I was drinking sweet tea.

Ambience very bad...everything dirty and way too loud! Service also very bad! ->I wait half an hour for the food (2 bites and 2 burgers) Eat everything cold and not seasoned

Very very unprofessional staff don’t know how to work really to unprofessional

That was food and fries so nice... and cold and unfresh 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻😡😡😡😡🤬🤬🤬

It was junk. Bread from my citizen was like stale bread

Very slow waiting for the order almost 30 minutes food cold

Ordered through Wolt. I regularly receive different deliveries from this KFC than what I ordered. Yesterday I ordered again, the fries were missing, the ketchup was included. The Pepsi was without sugar, I didn't order it. The coleslaw was missing. I haven't been as disappointed as yesterday in a long time. No more lunch comes from here, it's a shame.

Good in the main good food clean place

Waiting times are far too long and employees don't pay attention to you.

Hot wings are rubbish. Barely any chicken, mostly coating, not spicy. Order from Rooster via Wolt instead, for hot wings at least.

Crispy cheese tasted like vomit!

One of the worst KFCs I've visited so far. The entire order was incorrect, drinks were dispensed incorrectly and when we complained they said "we're out of cola"... you can't just give them table water! The burger was missing chilies and the fries were cold... all the tables were dirty! Never here again

Drinks are warm. They don't offer chicken sharing.

Everything was great. And very hot.

It's been a long time since we've been to KFC and it was a bitter disappointment. Only mini chicken pieces instead of mix, meat was dry and tasted of nothing. Fries were far from crispy and completely unsalted. 28 Eur disappointment.

We ordered the coke, it arrived hot, the ice machine doesn't work, you make so much money, an ice machine doesn't work, your service is zero.

Somewhat acceptable. The chicken is not completely fried

Very tasty chicken wings and service also very good… I can only recommend it👌🏽

Very good food number 1 in the world, visit the KFC

Fresh food with very good quality

Staff is so good, friendly and welcoming. Overall atmosphere is very good.

Very good service. Quite nice staff

Sher good staff Product quality so hat

Service of this kfc awesome just 1 or 2 ment order ready sher friendly

KFC in Skyline Plaza is the best

Nice service staff and the food was delicious. The ambience is a bit loud since it's a skyline and otherwise quite pleasant.

did didinner Wednesday but the store was small, workers were friendly ,

Very friendly staff, speed was medium, and tasty food

Overall an avoid. Drinks were flat and warm, wrap was cold and didn't taste right. Fries were so-so. Service was good, but slow. Should have tried the smash burger place next door to this.

A lot of hassle but a good product

Very awful service..staff rude and extremely unhelpful

Soda with no ice abd bo ice to put on it no advice

i was the only one in line earlier today which was surprising so i expected to get my food quickly & not only did it take around 15 minutes but it was cold and the drink had no ice and the fries were cold and tasteless?

There were missing items from our delivery. When they brought this to my attention, we had to call four times. But they still didn't manage to deliver our order. We had to repeat ourselves several times because they didn't understand. The bag tore because sauce was spilled inside and we didn't get our food.

Employees are overwhelmed and take more orders than they can prepare. I decided to ask for my money back. The employee didn't pay any attention to anyone and some complained. Another employee is constantly on the phone and the manager simply wasn't helpful.

Service disaster Tables dirty Eat cold Drinking tastes stale and is warm. Never again !

Food was cold, didn't taste good at all, everything was cold, I wouldn't recommend it to anyone

The last bit of dirt!!! The food tastes 3 days old, it is hard and tastes like cardboard!!! Never go here again!!!!!!!

Waiting half an hour for food in a fast food restaurant? You can't be serious, can you?

Coca-Cola was like water. The food was also cold

Worst KFC of all time... I really understand a lot of things, but what we experienced here is simply a complete impudence. First we were ignored at the checkout for 10 minutes, then we had to wait almost an hour for the food to be ready, after which orders that came after us were prepared before our order. In addition, the employees couldn't speak a word of German and couldn't get anything done. We actually ordered the food to be eaten on site. The employee packed it up to take away and then unpacked the food again because she couldn't read properly... One star is definitely too many here.

The food was good but the drink was not cold as normal

IT TAKES AN HOUR TO ORDER A BURGER I WOULD GIVE THE SERVICE ONE STAR AND THAT'S I COULD

Took 20 minutes to get an order of 10 small bites ready

Old dried out chips, Pepsi was warm non-carbonated full of water. Service overwhelmed and stressed. It should definitely be examined by the health department and the regulatory authority!

The KFC at Skyline Plaza is a convenient option for quick food, especially for mall visitors. Ordering through terminals makes the process efficient, but there can be longer wait times during lunch times. There are certainly better options in the food court

Why do I have to check an order for 6 euros longer than an order for 15 euros? The staff is the worst in the world, the order does not correspond to reality... 2/100

This kfc is different from other kfc, they are not offering original chicken kfc. Their bucket is completely out of standard. They are offering mix chickens.

Too much delay in delivering the order, waiting time and the behaviour towards the customer is bad

Why would there be a piece of wire in the fried chicken?

After we ate my son started vomiting in the evening and he was sick for two days.

The employees have no insight and it takes too long until the order is ready. Slow food would be appropriate

Very loud and dirty dining area. Had to wait almost 45 minutes for a small menu with fries, 1 burger and 3 wings. The food was still half cold. You get food, but I wouldn't call it enjoyment.

Extremely long waiting time but good food.

By far the slowest KFC I know. Staff is nice, food is OK, speed is absolutely underground. Regardless of whether there are customers there or not, a long wait is guaranteed here.

Dieser Laden soll geschlossen werden. Bestelle 3 Pommes und kriege nur 2 nach 30 MINUTEN. Dann nimmt die Dame noch mein Kassenbon weg. Nie wieder

Das Essen war nicht super schlecht, aber minimalistisch und einfach nicht gut. -.-

Nothing seems to work here. Neither the machines to take the order , nor the staff and definitely not the food as there was a smell in the food.

Essen ist in gewohnter KFC Qualität. Wer hier bestellt sollte allerdings Zeit mitbringen, da man bis zu 20 Minuten auf sein Essen warten kann. Am besten vorher schauen wie viel los ist.

Standard KFC. Allerdings sind die Wartezeiten jenseits von Gut und Böse. Ich habe in der Mittagspause für einen Chilli Cheese Crunch (der kleinste Burger bei KFC wohl gemerkt) um 11:30 Uhr über 20 Minuten gewartet. Die Mitarbeiter sind total überfordert. Nochmal würde ich in einer Mittagspause nicht mehr hier bestellen. Ich kann ja nicht die gesamte Pause hierfür aufwenden. Ich würde nicht mal sagen, dass das Personal inkompetent ist. Es sind nur viel zu wenige Mitarbeiter dort, die das Ganze nicht in einer angemessenen Zeit bewältigen können. Man dachte sich wohl; kleiner Laden=wenige Mitarbeiter. Die Größe sagt aber nichts aus über die Nachfrage. Bei der Nachfrage im Skyline Plaza musst du einfach viel mehr Personal stellen. Insbesondere in den Mittagszeiten.

3 automatische Kassen, ca. 45 Minuten Wartezeit für "fast Food" und 2 total überforderte Mitarbeiterinnen. Die Schlange wächst und Menschen werden ungeduldig. Lieber überall anders essen, als hier.

Малий формат закладу. Відсутнє зовнішнє меню. Замовити можливо тільки через автоматичний екран. Вибране меню не зовсім відповідає відпускній упаковці. Персонал був привітним, але дуже втомленим так-як дуже багато бажаючих і двоє людей персоналу просто фізично не встигають.

Übliche systemgastronomie Qualität soweit in Ordnung leider öfters etwas längere wartezeiten das Essen ist etwas zu fettig hier benötigt man etwas längere abtropf Zeiten bevor es zum Kunden gegeben wird. Fazit dreieinhalb Sterne aufgerundet 4-Sterne soweit okay.

В КФС вкусно, но в Германии очень дорого, почему-то. Зато людей нет и приятно посидеть)

I have an experience with the KFC chain that lasts more than 4 years I have never complained about the quality of food or anything related to them but my experience with this place was very bad. The quality of their food was bad and their hygiene was not perfect

The chicken tastes still great. But the fries were cold and really 👎 bad. The service was apathic and lifeless. Actually also bad. Next time I buy just chicken to go.

Güzel bir Avm de (skylan plaza) hizmet vermekteler, yemek gayet hızlı geldi, lezzet olarak başarılıydı, tüm arkadaşlara teşekkürler.

공유 식탁에서 먹은 패스트푸드가 과연 얼마나 질 높은 서비스를 제공해주겠습니까? 점원의 고객응대와 결제시스템이 지점마다 달라 많은시간을 버리게 됩니니다. 패스트좀이라 맛는 거기서 거기!!!!

Küche lahm, Mitarbeiter/innen können nicht weitermachen da fast nichts von Hähnchen da ist (warmhalteplatte). Wartezeit ollala.

Die cryspys sind zu klein in Vergleich zu anderen kfcs. Immer wird etwas vergessen.

Don’t know why It was salty as f Untrained staff

Zum wiederholten male wurden bei take away nicht alle Teile wie bestellt abgepackt. Scheint systematisch zu sein, eine Frechheit.

Good location. Fair prices and its always crowded. You can order online to get your food faster. No free refills.

Gute Hähnchen Gerichte aber meist überfüllt

Wenig Sitzplätze, total überlaufen Essen ist ok

Es war eine schöne Erfahrung für mich. KFC

Das Essen hat gut geschmeckt frisch und schnell vorbereitet, habe nicht lange warten müssen, top

Demorou um tempo para entrega do item comprado

Obsługa miła. Ale frytki suche, a kurczaki za słone.

The fries are the worst I had. Chicken bucket was ok.

Nicht immer schmeckt es gleich gut

Jest tam przepyszne jedzenie i picie.

Excellent my boys loved the food

Farklı menüler, güzel lezzetler Kfc.

Ich musste 20 Minuten an der Kasse stehen, ohne Bedingung, aber Essen war für KFC Verhältnise sehr ok