Kentucky Fried Chicken in Hamburg

Lime any KFC outlet, this one too maintains the quality. Good place, ample seating space too. The exit from the parking is a bit confusing as it passes through a car wash shop.

The food was delicious, service worked great, only the toilets were a bit unclean but ok.

Unfortunately our visit wasn't all that nice. The staff was absolutely overwhelmed and the store was only half full. The tables and floor looked like they hadn't been cleaned in days. The order took forever, the tablets were put out with the first things to eat until the fries were added 5 minutes later, the rest were already cold and various people complained in the evening. The branch management was hopelessly overwhelmed by the situation. Our meal, worth €65, was cold. I then tried to communicate, but unfortunately it wasn't that easy until the branch manager came along and things went somewhat smoothly. All in all, Kentucky is not the cheapest fast food place out there. And then to do so poorly and have such poor service is almost sad. When our food actually came warm and everything came together a second time, the quality and the food itself were very tasty. Unfortunately, things didn't work out at all.

Hot wings are super tasty and crispy, but I would never want to use the large chicken pieces again because, in my opinion, they are dripping with fat. Everything with lots of crispy breading is naturally full of fat, I rarely eat it. When you think of chicken, the first thing that comes to mind is that it's not as fattening and is lean meat, unlike beef or pork, but because of the amount of breading, I think that no fast food is as slimming as this one. The coleslaw is super tasty and the Twister (for me without cheese and without tomatoes) was also very good. Overall, a bit too expensive for me and not something I would use often, otherwise I wouldn't be able to fit through the door.

It was late. Whether you then have to turn off the light instead of saying we want to close. The food was just sold. Total failure of service, food was OK.

Not as clean as I would have liked...

The service would have earned at least 10 points, young helpful man. All in all it was great.

I just like it, have known it since I was a child and have always been crazy about it. It's a shame that the hotter version is no longer available. Good branch.

Long waiting time even though there were hardly any customers there. Mashed potatoes sat on the tablet for 8 minutes and were then almost cold. The toilets were really disgusting. The food was dry.

This is really the worst KFC I've ever been to, I don't recommend anyone to come here, completely unfriendly staff and the waiting time is way too long

The shop is getting very old. Staff nervous and mushy when refilling, even though KFC advertises it...

Nice lady at the service counter 🌹

I haven't been to KFC in years and yesterday's visit reminded me why. Breaded offal with salt in an antisocial atmosphere. The toilets smell like old train station toilets. In order for urine to smell like that, it has to be moldy for at least a day. Service was ok, employees were nice. The fact that the store stinks so much is also the fault of those who refuse to hire more people to relieve the burden on those who earn the management's fortune for starvation wages. Almost trash and slavery.

This is probably an exaggeration...🤦‍♂️ Mineralwasser 0.5l €4.14!!! wie viel kostet es!?????????????

Friendly staff, delicious food and drinks, reasonable prices.

We had to wait over 30 minutes for our order to finally find out they prepared the wrong one

Order is half of life, here you live on the other half. You should also pay very close attention to ensuring that you get everything you ordered.

Employees are not friendly at all

The staff are simple and friendly and are not willing to help at all. They can barely speak German and they don't seem to know what they should do

Dirty and without atmosphere restaurant, and could only order via column, but there were no loose drinks on it. Coincidentally, all the less unhealthy stuff was also gone.

We did drive in and the counter guy was very helpful he even changed the order, so we could get 2 drinks on top of order, instead of the way we ordered. Smart guy!

There isn't any KFC to recommend in Hamburg.The Burgers were better so giving 2 stars

So now the cabbage is fat. Today 08/30/24 and was the 2nd time that a menu was forgotten when ordering (to take away). Or intentionally? Unfortunately, I had confidence that everything was correct and didn't check it on site. At home, with my wife and children, I noticed that something was missing. The half hour drive was too much for me. So at THE store, everyone should check carefully to see if everything is there. No wonder people are becoming more and more suspicious.

Empty parking lot, no one was standing in front of the ordering items, food was served about 20 seconds later after ordering, toilets were clean. The whole thing on a Friday afternoon in August. What more do you want?

Sorry, but unfortunately we were really disappointed. Hygiene, friendly service, all foreign words for the crew. Shame about the money

As is usual at KFC, the food was prepared quickly and tasted good too. The staff was friendly and correct. The prices are of course a little higher than at other fast food chains, but they also keep you full for a little longer.

Nice and empty, toilets were clean. The wings went very quickly.

I used to go there more often, but I don't go there anymore. Only order at the terminal, so no arrangement possible. If there are several, it can take a really long time until everyone has something. The drinks don't work at all. Either everything is light or set incorrectly.

No milkshake machine. Very big disappointment. Cola tastes terribly bad, the ratio of syrup and water doesn't work at all.

Fast, friendly, very good quality of food

A good place. Fast delivery. Nice atmosphere. Not many people

Unfortunately it has deteriorated significantly, service is no longer there, the food is mostly cold and the quality is far away from the standards in the USA. Better go to MC.

The place was dirty and the staff were very uncomprehending of anything but German... The food was not very good but after 3 attempts to get it right we didn't bother to complain anymore... Won't be there again..

I've been there 4 times and every time the employees are simply very unfriendly And the food is also really bad

It looks like nothing was done outside after what felt like the opening in 1966. Reminds me of a lost place. Employee was very friendly and helpful. Chicken pieces have been waiting for us in the warming area for hours because of their taste

Really boring chicken. Very dry. The restaurant looked abandoned but inside it looked very nice.

I've never seen such a dirty shop!

Chicken doesn't taste better anywhere.

good fast restaurant. The only negative point is the worn reader furniture

This kfc is quite okay. The screens at the terminals and at the drinks dispensers need to be cleaned from time to time. They're pretty greasy.

A restaurant on the B73. There was surprisingly little going on. Ordering on the screen went without any problems. The waiting time for food was also short. Considering the price, there was very little on the plate (or in the bag). And the fries were pretty bland. Well, I was hungry... whatever. At least you can refill your drink at the machine. So overall nothing special, but quite ok.

I wanted to eat something there on 7/9/24 and ordered at the checkout! While ordering I was interrupted and asked to order at the terminal! I refused because it takes up too much time, it's probably too complicated for me, and it's just annoying and impersonal! The employee went away briefly and fetched what was supposed to be a supervisor, who also explained to me that I had to(!) order at the terminal! I refused for the reasons mentioned and then had to leave! The food could have been ready twice during the discussion! Terrible experience! This increasing paternalism from service providers is exhausting!

I don't like ordering from the "machine".. 😏

Everything was okay, but nothing special either.

Somehow there is always a problem with the service here. Today the automatic display for the food provided did not work. That's why the numbers were called out, which hardly anyone heard or understood. I ordered take-away from the machine and was handed a tray with the food on it. I asked to have it packaged to take away. The food was then poured into other boxes and then into the large bag. As a result, the food had already cooled down significantly. It's all on the printed pieces of paper that the employee takes out of the machine, you just have to read it. The competition can do this much better. But the food tasted good.

It was even nicer here about 2 years ago. Clean and the team was hardworking. Unfortunately, the service here isn't that great anymore.

I think this KFC is the runtiest we've ever eaten at. The tables and PVC upholstered benches are rocked down and sticky, the toilets smell musty and the staff is listless to grumpy at the start. Things used to be different - maybe this needs to be renovated, then we'll be happy to come back.

Super dirty, I've never experienced anything like that!! Food was half raw and cold Staff unmotivated and unfriendly

After a very long time, we went to KFC again to get a snack. So if you like breading, you'll get your money's worth, which makes the chicken pieces appear extremely large. Because you get so much breading and relatively little meat, the price is too high compared to other fast food chains. The terminals are clear and easy to use. We each took a menu, which unfortunately only offered Pepsi Cola, 7up, Marinda Pepsi Cola Light (everything was endlessly sweet), but no water, whether carbonated or not. The restaurant was clean and tidy and the staff was nice. Conclusion: We don't regret our decision to go to KFC for a snack, but we won't be going there again anytime soon. Then, for example, it's better to go to Burger King or McDonald's, although those aren't exactly our favorites either, but they're more food than breadcrumbs. P.S.: Oh yes, the fries on the menu were soft and flabby, so not crispy and the burger had no taste (equivalent to a €1 burger at McDonald's at the time, only instead of a beef patty it now had a chicken part and breading). Lettuce on the burger or tomatoes are in short supply. Update: I can recommend a show: "ZDFbesseresser - The truth about KFC" I don't usually recommend shows here, this is the first time, but the facts are worth watching.

Food ok to good. Unfortunately, the tables are dirty, the outside area is unkempt (lots of weeds, dirty walls) and the toilet is like that.

Delicious food with very friendly staff. The chicken was fresh and delicious. Only the ambience of the shop leaves a little to be desired, but that's not so important if the food is tasty.

Ordering only possible at the terminal, card payment was initially refused. After ordering, the number is “called”??! , why no digital display?? Fries were lukewarm but were swapped. All (!) free tables were dirty and dirty, and they were only cleaned when we asked for cloths! The women's toilet flushed constantly, after the comment "Yes, I know" ..??! Then put MA in with pliers... Men's toilet is terrible, strong smell of urine like in a train station toilet, just disgusting. Food was otherwise ok, but overpriced! Definitely not going to Harburg again because of the atmosphere.

Typical KFC, but 1 hour before closing time they shut down and everything is slowly shut down or up. The terrace is only ok because freight trains and subways pass by every minute.

Spoiled and sour mayonnaise, health at risk

The food has a sour taste as well as the mayonnaise, the potatoes are dry and tasteless and the mayonnaise is kept warm, they would say when I told them about the food that it is spoiled, this location deserves to be closed, it is a shame for KFC

Spoiled food for at least two days, and if you tell them something, they'll take you out for fun Worst KFC location ever

The mayonnaise is spoiled and smells like yeast, they keep all the mayonnaise sachets near the ovens in the heat, instead of keeping them in the fridge. The potatoes are dry. I ate in the evening at 21:00 before closing and they still had around 15 kg of roast meat, most likely they serve it to customers in the morning. I do not recommend at all. Take care of your health

Don't eat at KFC anymore the food is very bad, worse and worse every day mayonnaise spoiled for a few days and the staff don't do nmk

Very bad food And the staff is very unserious Bad mayonnaise and they just laugh in your nose

Mayonnaise spoiled for a few days I ate and the mass made me sick More and more stupid

I enjoyed being a guest here, but today it took my shoes off. Ordering is only possible via panel. The lady helped me, but sorry, it couldn't be more impersonal. When I got home I was looking forward to my two pieces of chicken. (Walk 2 min.) What I found were 2 dark brown and extremely dry parts. “Everything used to be better” applies here. And again one less guest.

We were really looking forward to the restaurant, we come from the Stade area and don't go there regularly anymore. But since it was no longer possible to order from the employee, the store was closed. We then drove on to an MC store, where we had nice service without having to go to the terminal. I think they were pleased with almost €50 in sales. There would definitely have been more here because we would have taken something with us to take home. But who doesn't want to. ....

Nice shop from the outside it looks a bit old. The rest was okay

Drive employee doesn't feel like working

wasn't that great. Fries were ok!

The people are nice, no question!! But with the machines there are only half of the things you can adjust!!! For example (Kids Box) you can only drink with Capri and there are no toys!!! Even though it says so on the invoice Online orders are also not possible or vouchers are not recognized there

The taste is good, but the prices are pretty steep.

Was ever tastier. Can't really say why. The fries were cold.

Fries old and cold... Rest was good

Could/should have been better! No smiles, no friendly welcoming culture, which should actually be expected for a US chain. Employees very busy with themselves. Had stimulating private conversations as if there were no customers in the room. Very clean inside. However, the outside of the beautiful building is dirty with verdigris. The building structure, which is beautiful in itself, does not become a good business card. Unfortunately, you don't get a second chance to make a first impression!!

It's nothing anymore... limp fries, the poultry parts aren't as crunchy as they used to be.

Toilets disgustingly dirty and smelly. Food cold and items missing from our bucket. And that even though we were *the only* guests in the restaurant at around 9 p.m. on Saturday!

Unfortunately, Kentucky lost a customer in Harburg today. After speaking into the intercom several times, there was no answer. So I drove up to the window and had to wait 5 minutes for a response, which then said I had to drive around to Kentucky Fried Chicken again and get in line again. She couldn't serve me like that. I think that's a big cheek because she didn't hear me and didn't respond to the intercom. And then she showed a cheeky way of dealing with customers. Goodbye, Kentucky Fried Chicken

The service staff is very good, but the food is mediocre, far too greasy, and the ambience has hardly changed in the last few years

6 x Double Crispy Chicken (mit Salatsauce und Salat) am Drive In bestellt 6 x 3.49 Euro bezahlt. Es wurde gesagt " dauert etwas".....nach 2 Minuten Tüte durchs Fenster gerreicht bekommen. Zuhause dann ausgepackt und siehe da, bekommen 6 x Cheese Crunch für je 1,99 Euro (mit Ketchup und ekeliger Käsesause). Telefonisch niemand erreichbar.

Good for several people and very tasty ;)

Unfortunately I find it a bit expensive. With children you can no longer afford that. 👎😠😒

The employees at the Drive Inn are always very friendly and nothing was ever missing from my orders.

Was disgusting, had fat diarrhea

I ordered a bucket with a salad and a corn on the cob as well as two different sauces. But my bag had the same sauces in it and my salad was forgotten. Disgusting

Far too expensive, more breading than meat, the fries were limp and tasteless. Dirty tables and the toilet didn't look that clean either.

Eating out at KFC used to be special, but now it's only mediocre at best. 30 to 40% overpriced, always takes too long and is never on point even when freshly made. Wings juicy but too dark, chicken part too dry. I've known the branch for over 20 years and it gets worse with every visit. Something is always broken, this time the ordering terminals.

I only wanted to order 2 burgers then I was sold 4 drinks for 18 euros!!!! for two burgers!!!! Beware of Abzoke!!!!!

Everything as it should be. Parking is also possible free of charge here while eating.

So sorry, it doesn't even deserve a star. Staff stands there as ordered and is not picked up instead of cleaning the tables or disposing of everything that is on the floor downstairs, really bored and unfriendly and we happened to be nearby and my son was hungry. We first had to clean the tables ourselves because I don't know how long these leftover food had been there and it was sticking endlessly. It stank to no end so I'm really sorry but that's not possible.

KFC is amazing, sooooo tasty 😋 For this we drive from Bardowick to Hamburg.

Sorry, but it's not mine at all. There was a double cheese and bacon something on the menu. Your fries are really, really soggy. The burger was ok, but it fell apart at the first bite. Not your fault, I'm probably just too stupid for double burgers. There were also chicken wings... I have a bit of a mixed opinion here. The meat was super juicy and tasty, but the breading... the first bite was always a bit weak and then there was some spiciness afterwards. Takes getting used to. You're definitely not the cheapest either. You can probably get drinks as often as you like, so in the end it gets a few stars 🌟 🌟

Looking forward to it, very regretted the return. It's like you don't feel like doing your job

In itself a really nice atmosphere, nice staff. But the chicken pieces lay for too long. As a result, the skin was too crispy and the meat was too dry. Has deteriorated significantly compared to the past.

Essen war Standard für KFC. Personal unfreundlich, unmotiviert. Ich habe eine 0.5 Liter Cola bestellt und 0.3 Liter erhalten. Die Tische kleben und sind mit Essensresten beschmiert. (Zwischen Durch mal sauber machen tut da wohl keiner) Wenn viel Stress wäre hätte ich es verstanden. Wir waren die einzigen.

Da mach ich immer wieder gerne halt

Ich wa beim Mc Drive bei KFC in Harburg und die nette Frau an der Freisprechanlage meinte das alles Ausverkauft ist worauf hin ich sie gefragt hab was sie denn dort macht 😑 Erst meinte sie sie hat nurnoch Wings und danach hat sie sich entschuldigt und meinte das alles weg ist 🤦‍♂️ Das wa um 20:00Uhr

Man gibt ja gern mal eine zweite (dritte, vierte) Chance... aber manchmal sollte man es auch lassen. So hier. Ich wollte eigentlich dem plant-based Zeug mal eine Chance geben. Also rein zu KFC, dem FastFood-Restaurant, das es - ungelogen - in meinem Fall noch nie geschafft hat, eine Bestellung einwandfrei abzuwickeln. Aber hey, heute wollte ich ja nur ne Kleinigkeit zum Probieren. Was kostet die Welt? Genau 5,99 Euro, jedenfalls preiste das Plakat an der Wand den "Classic Veggie Burger" so aus. Ja, bestellt, als ich dann endlich dran war. "6,49 Euro, bitte." Ich so: "Gute Frau, der Burger steht da für 5,99 Euro." - "Ja, ist jetzt mit Käse." - "Ja, aber den hab ich nicht bestellt. Ich hätte gern den Burger da, der da als Classic Veggie beschrieben wird und der 5,99 Euro kostet." Dann kam jemand dazu, ich nehme an, der Schichtleiter oder so. Jedenfalls wer Wichtiges. Der erklärte mir dann, dass der Preis auf dem Plakat "der alte Preis" sei. Was KFC daran hindert, das unzutreffende Plakat zur Vermeidung von Methoden unlauteren Wettbewerbs rinfach abzuhängen oder gar gegen ein aktuelles zu ersetzen, ist mir schleierhaft. Nicht, dass ich an 50 Cent verarmen würde. Aber so ist es einfach nicht in Ordnung. Ich bin dann ohne Burger aus der Filiale gegangen. Aber ich möchte Euch davon wissen lassen. Der Service dort ist enttäuschend, u d das, wie gesagt, nicht zum ersten Mal.

Alt geworden. Fußboden dreckig. Essen nicht sehr warm.

Great place to enjoy chicken while watching trains...

Personal mega unfreundlich Nehmen keine Coupons an Obwohl Aktion ist Die machen was die wollen Nicht zu empfehlen

Am Drive In gibt es zu viele Missverständnisse, man versteht sich nicht! Eine neue Sprechanlage wäre angebracht! Dann wären auch die Mitarbeiter motivierter

Würde am liebsten gar keine Punkte vergeben. Burger kalt, trocken und matschig. Ebenso die Hänchenteile und Pommes. Schlechtester KFC Besuch den ich je hatte. Absolut grauenhaft.

Nette Leute in der Bedienung und Service

I'm sorry for but I love to eat KFC but they are charging a small portion for 25 euro. I hope someone will make some changes.