Kentucky Fried Chicken in Frankfurt am Main

This is outrageous. I've been waiting for over 15 minutes for two burgers. So I have time to write a review for this supposedly great fast-food restaurant. There are four customers and the employee could barely tie his shoes while walking. Get a noodle box next door. It'll be three times faster.

The fries were extremely old, the food was completely cold and greasy… the Crispy Chicken Burger was okay… except for Pepsi, only sugar-free crap… this place is impossible! Not recommended!!! Ate at 3 PM, the place was almost empty.

I got a Double Crispy Classic with extra bacon and cheese. Because I had to catch my train, I didn't unwrap it until I got to the platform and was greeted with raw, finely chopped bacon. Since my train arrived, I didn't have time to complain to the store itself. But the biggest joke is KFC's customer service. I explained the problem and attached a picture, and all they replied was, "Sorry, we've informed the restaurant. Hopefully, you'll give us another chance. Bye!" No offer of a refund, no voucher, NOTHING. I followed up again and haven't received a response.

Thanks for the food poisoning. It was worth the €18.

Food is great & staff Ziya was great help. Super awesome!

Absolutely loved Ziyas service!! She’s extremely helpful and accommodating. Had such a pleasant experience!

Always worth the craving. Zinger Burger was a beast- in the beat way. The chicken was hot and crispy.customer service is awesome.

I visited the store today and the service was fast, fresh and tasty chicken. very happy

The ordering process was seamless and quite fast looking at the crowd. Really great experience.

They gave me the table water when I paid extra for the bottled water. Lied and insisted that “is” the “bottled water”.

The chicken was raw. The cashier didn't speak German and started speaking Indian to me. I wanted to return the raw chicken, but they refused. KFC used to be my favorite fast food chain, but this was my last time at KFC.

The food was delicious also the service.

I'm so angry. I ordered 3 pieces of chicken and 6 hot wings. They packed 3 mild wings and 6 hot wings, no pieces of chicken, but I paid almost 17 euros. I work at the airport, and I'll sort this out in person tomorrow. This happens all the time. If you don't feel like working, stay home.

Never had wings this small before, there should be a (negative) price for that.

7 people behind the counter, still waited over half an hour for our food. Then half of the order was wrong, the other half was missing. We were told that we would have to wait an additional 20mins if we wanted our full order, which, mind you, we had paid for. Total scam. DONT GO HERE!!

I had 3 items in my order and the fries were simply forgotten, but the main thing was that the sauce was packed.

Nice saleswomen but understaffed, if you want to miss your flight you can eat here, you have to expect about 30 minutes

KFC is the best take away. Excellent value for money when compared to another fast food outlet! The food was very tasty!

Very satisfied. Speed service and friendly staffs

We miss it in Norway. Clean, not crowded, tasty 😋

Fast service, helpful staff and good food

The team here is fantastic! Even during a rush, they handled orders quickly and with a smile. The food was great—exactly what you’d expect from KFC. If you need a quick and tasty meal before your flight, this is a solid option!”

The mashed potato portion is literally one scoop (it was a full cup in the recent past)… and this scoop not even done right. Bad quality for KFC, weird environment to seat. Service ok.

The worst KFC I've ever been to. The chicken pieces were tiny. They didn't even look like they were from yesterday, but three days ago. The fries were cold, oily, and chewy! The only good thing was the S.Pellegrino sparkling water and the staff, who were polite and friendly.

the worst wrap I've ever eaten in my life

the order machine is a bit stupid. and Service is too slow

No Fast Food here. Took over 15 Minute top Receive my order

Bruh. Worst „fast“ food restaurant I’ve ever been to. Waited 20 minutes for my burger only. Aint no way yall take 5 minutes for every single order, i looked around and everyone else were annoyed too. I just realized that the order is wrong too.

Yesterday I have visited the Kfc in Frankfurt Flughafen . It was a good outlet which I recently went. The food was great. The staff was very friendly.

During my recent visit to KFC, I was pleasantly surprised by the overall experience. The service was prompt and friendly, with staff members eager to assist and ensure my order was correct. The food, as always, did not disappoint; the fried chicken was perfectly crispy and flavorful, complemented by delicious sides like creamy mashed potatoes and coleslaw. The atmosphere was casual and inviting, making it a comfortable spot for a quick meal. Overall, KFC delivered a satisfying experience that left me eager to return for more of their iconic chicken.

20mins of waiting for Coleslaw, Coke and 3 pieces of chicken... 2 people before me also with small orders. what a joke... plus homeless people sleeping in the eating area.

As far as KFC goes, this was great. For airport food it was excellent.

I would love to like this place but everytime I go, the order takes very long (25-35 minutes) and is overcooked and really dry. So much as I love colonel, I guess just skip this place

Unfortunately a squeezed into the lower floor of Frankfurt Airport. Striving for cleanliness but fighting a losing battle

Worst experience ever. I had to wait more than 15 min for classic portion of wings. Thank you the slowest fastfood

Please get a Supervisor here! Full Chaos!

Just got into my train and realized that my sandwich is missing. Pathetic service !

Delicious as always. Almost every day at KFC

Chicken was Small amount and not much flavour.

So really? We waited 10 minutes for a burger, 2 chicken and a cola + milkshake, I think it was a normal waiting time, but the chicken tasted soo, well fake and the skin was kind of strange, the atmosphere was ok, good access

Such a good service and delicious food

Very gooood place!!!❤ my all time favourite❤ Very friendly and dedicated staffs

Good service and delicious food

"I stopped by KFC last night and was craving their signature finger-lickin' good food! I ordered the 8-piece Original Recipe Chicken meal with mashed potatoes and gravy, and let me tell you, it hit the spot! The chicken was juicy and flavorful, with just the right amount of crunch on the outside. The mashed potatoes were creamy and smooth, and the gravy added a rich, savory flavor. The service was friendly and efficient, too! My only suggestion would be to add more variety to the sides menu - maybe some healthier options or more unique choices. Do try there new sauces. But overall, KFC remains a comfort food classic that never disappoints. Can't wait to go back!" Feel free to modify it to fit your personal experience!

As every other franchise of KFC, this one's too just awesome especially their Kentucky BBQ zinger.It was so good.The taste which forces us to come back again.Everything's here. great the customer service, and seat arrangements, clean atmospher..thank you guys....🥰

Good service! Loved the employees there.

Good service and Safety food in the beautiful Atmosphere 😎👌

I recently visited the KFC at Flughafen, Germany, and had a wonderful experience! The service was top-notch - the staff were friendly, attentive, and loyal. The food was delicious, and the restaurant itself was clean and well-maintained. The overall atmosphere was great, and the team's hospitality made my visit even more enjoyable. Kudos to the team at KFC Flughafen for a job well done! I'll definitely be back for more finger-lickin' good food!"

Good service with smile especially by an Indian guy

The food was really good and the service was very fast

Good service and timely delivery 👍.

Really pleased. Good hospitality from the staff.

It couldn't be worse and there are so many annoying flies. The soggy fries were exchanged without any exchange of words. 😂

The service employee was super friendly and also helped me order I also received the food super quickly :)

Waited 1 hour for my food! Never again

Completely overwhelmed employees whispering the numbers. This is always a great idea for many passengers. The Pepsi was without ice. Doesn't have to happen again.

It's nice one, but they have no sitting area.

July 22nd around 6:10 p.m.: I ordered a small Pepsi and had to wait almost 15 minutes!!!!!! For a little Pepsi! The young, slim, black-haired employee spilled a cup of soft drink and took this as an opportunity to clean a table in a completely relaxed manner for almost 10 minutes. Every customer saw that it was intentional and he was avoiding work. Such a disgusting employee!!!!! If he is so dissatisfied and doesn't feel like it, he should please quit and let other capable colleagues go first at work!

The slowest KFC I’ve ever been! Don’t come if in rush Really TERRIBLE

Good service. staffs were also good.good customer handling with pleasant smile especially chrisbell🥰

I thought the small renovation would have improved something. I ordered two small burgers for the way home. The meat covered a maximum of half of the roll, the rest was bread with ketchup. The bag was "thrown" at me on the counter, the number was just mumbled instead of typed on the screen, so that two or three people always ran over to see if it was their order. It's definitely not a dream job, but coldly ignoring a tourist who asked for an extra napkin in English is tough.

Great quality food and amazing services👏👏👏👏

Fresh food 😋 and very fast service

Fresh and yammy food 😋and fast delivery👍

Great experience here The food was amazinggg, the staff's friendly and attentive service truly enhanced our dining experience. Will Definitely come here again

What an amazing experience of having fresh & delicious food. Keep it up guys👍

The food was totally over-salted and the nuggets were too dark, almost black, and the breading was limp. When ordering from the kids menu, there were children's toys. When we were eating, we noticed that there were no children's toys. When asked, they said they didn't have any toys. I ate here once but I wouldn't do it again

Even more beautiful after the renovation than before. The food tastes even better

Waited 35 minutes for a burger. There wasn't even much going on

Amazing service! Staff was very efficient. Smiled from the door to when I got my food. Quick, efficient, definitely coming back again.

Food was delicious. And fast service

Very mid restaurant. Ok chicken but nothing special

I often buy food from here.It taste good and the servicing also nice.

Best boss I've ever had the pleasure of meeting

All in all delicious and tasty service good 5 stars

Was in transit. Arrived and was greeted really friendly. My special requests were implemented without any problems and with a friendly expression😊 The food was very good and freshly made, no dry chicken and no old rolls. I'd love to come back next time 👍🏻

Very tasty 🤤. Thank you KFC for the friendly service and the delicious chicken 😁

Never in a KFC, had such nice employees

It was very tasty, fresh and tasty The staff is very nice and I got quick service

We were very enthusiastic and satisfied, great service. Our chicken pieces were very tasty, fresh and crispy, typical KFC. We got the food very quickly and made our plane on time. No comparison with McDonald's. Always happy with KFC, legendarily delicious ☺️

Cleanliness, team and food a 10/10!

As always, nice service, delicious food and everything was clean, gladly again

It took me 10-15 minutes to get my food

KFC in the basement of the airport. Food was extremely salty, and service was not so fast

Regular KFC, but very friendly employees !!!

Worst KFC ever. The chicken is so awful that one bite was enough. Waste of time and money. Better try the Thai place next to it.

Came 40 mins before closing, were only selling food who was already made and staying in the shelves , no possibility to order a sandwich or even fries, just wings and crispies. If closes at 22 you must be able to serve till 21:59, is not acceptable that at 21:20 you refuse to make new food

I ordered a menu with crispies. After opening the box, I briefly thought I had accidentally gotten fillet bites, but they were tiny crispy pieces. All three together were the size of an ordinary Crispy. When a complaint was made, the saleswoman pointed out that you can sometimes be unlucky and that they are only small ones. A joke!

The employees don't want to take orders. But it fits with the overall image of Frankfurt Airport. Just rubbish

Danke für die Lebensmittelvergiftung

disgusting KFC compared to others

Absolut unterirdisch! Nicht dort essen!

Wartezeit war okay. Wie haben zwei kleine Burger bestellt zu einem guten Preis, beide waren kalt, der Käse nicht mal angeschmolzen und das Brot zäh. Lieber zu McDonalds direkt gegenüber gehen.

Wer kalte Küche mag, ist hier richtig. Bin Burger eher warm gewöhnt.

Ich habe Mc Donalds den Rücken gekehrt weil der Bic Mac immer kleiner wird. KFC ist allerdings der absolute Abstieg und nicht zu empfehlen. Hänchenteile werden immer kleiner und trocken. Der Kartoffelpüree in der wässrigen Soße ist nicht genießbar. Der Burgerbrötchen ist vertrocknet. Die Käsesoße zu den Pommes ein fester Klumpel. Und der Hammer ist das alles im Schnitt teurer ist als Mc Donalds und Co. Das die Dame hinter dem Tresen ihr bestes gegeben hat ist lobenswert. Das war das letzte mal das ich dort war. Nie wieder.

When you order food in the restaurants like KFC, you already know that quality is poor, hygiene is not even a real thing, and being organized is not expected, but you get food only because you don't want to spend so much time. In this KFC, everything was poor, and we waited for around 40 minutes to get the food. So, overall not recommended!

Unmögliche Bedienung, sagt keinen Ton, Grüßt nicht, kein Lächeln nix … Steht in der Ecke und glotzt aufs Handy. Ein Hinweis, dass wir am Terminal bestellen müssen erfolgt nicht. Lässt und dumm stehen, bis wir es selbst merken. Knapp 20, lange dunkle Haare …

Meine Chili-Cheese-Pommes waren durchaus akzeptabel, der Bestellvorgang am Terminal ist einfach und verständlich, die Wartezeiten kurz. In meinen Augen eine passable Alternative zur Mc-Konkurrenz direkt gegenüber. Geschmacklich natürlich nicht erwähnenswert, Fast Food eben.

2tes mal das ich mim Flieger um 21:15 ankomme und der KFC um 21:30 „nur noch Zinger Burger“ hat. Alles andere gibt es nicht mehr weil man schon am Zusammenräumen und Vorbereitung fürs Schließen treffen wäre. Kurz vor Schluss nicht mehr alles zu haben, ist richtig und auch ressourcenschonend. Eine halbe Stunde vorher wäre mehr als nur ein Gericht schon angebracht.

Schade, dass man nicht bei einer Person bestellen kann. Sonst war alles okay!