Kentucky Fried Chicken in Augsburg

The staff was extremely friendly. They provided precise information when I had questions and offered special offers. I was completely satisfied.

Staff are not friendly and know little about the menu

You have to wait a long time and the employees are slow

Quality and selection decrease massively

It doesn't look very appetizing and the building has already seen its best years.

Classic KFC. Service staff tries to keep order at peak times. However, visitor clientele is challenging...

Fries are still raw inside, chicken pieces are getting smaller and smaller, corn on the cob is only half as small, the taste is not good at all👎

Hello, After a nice evening of bowling, we decided to go to KFC. Unfortunately, it wasn't a particularly pleasant experience. The food is quite expensive compared to other fast food chains, and there were no ordering screens, which made the ordering process much more difficult. This quickly made the queue quite long. Additionally, during our visit we were approached by a religious woman who honored us with a religious speech. She even sat down at the table with us and wanted to invite us to a church service - that was really disturbing. Unfortunately, the general atmosphere in the restaurant was also not particularly inviting

You're too stupid to place an order within 30 minutes, just leave it be. For the branch manager, hire people who are capable.

It's best I don't say anything!!!!

Food poisoning 🤢 after eating all kinds of food, i.e. everything that comes with an expensive bucket. At home I had to vomit bitterly while continuing to eat the bucket and after a nap and my stomach wouldn't even hold any more water. Never again KFC 🤯

If you like fried chicken pieces, you're in good hands here 🫶🍀

We were in this KFC branch again. Unfortunately we weren't thrilled. We only got small hot wings, something like that has never happened to us in other KFC branches and they weren't even really hot. In addition, only small drink cups are given out. It's a shame that it's now very difficult to find good KFC branches.

I have known this shop for 23 years. At first it was a great shop with nice service and a cozy atmosphere. But what has been developing over the years is just sad. Staff very unmotivated and bored. Food was also better. It was just as cold in the store as it was outside! Had ice cold feet and hands 🥶 so we really saved on heating costs. Will not visit this store again.

Unfortunately I have to change my rev to 2025! The condition of the store is not good and the cleanliness leaves a lot to be desired. Quality is no longer as usual... difficult

The good thing here is that everything is made fresh, it takes a while but the quality is good and it is always warm!

Just fast food. But nice team and relatively short waiting time. At least on Tuesday evening

The food is very good, but the service can be improved. Ordering took an incredibly long time because the service staff speaks very, very bad German and doesn't know their own products. The sauces and drinks were completely forgotten. Otherwise everything is good

Well, the quality has declined in recent years. The wings used to be completely cooked through, but a week ago they were still a little red/bloody on the bone! And... they're no longer hot either. The service is a bit difficult to understand in German. You have to ask more often... Atmosphere: mostly dirty tables from the guests beforehand, there were a lot of marks...

Very good food and all the staff is very nice Thanks for all the employees ❤❤❤❤❤❤

We come to you once a month and have been doing so for a long time. Today I was very disappointed, the hot wings today were just old and disgusting. THANKS

I like to eat again and again. One point deducted for missing or incorrect product. The gentleman at the drive-in sometimes seems overwhelmed, but he is within reason.

I didn't get what I asked for. At least 3 customers complained while I was waiting that they didn't get what they ordered.

Simply disgusting, we had to wait almost 30 minutes for the food and then the fries weren't even cooked through and neither were those disgusting chicken pieces that looked like they had been eaten before, and despite the long wait, half of the order was still missing. Staff speaks poorly - no German, all tables dirty, not a single employee did anything in the dining room during the approximately 1 hour we were there. Never again!

Very friendly staff and will not be deceived like in Lehausen

It looks the same here as it did 20 years ago. Nothing changed or modernized. Unfortunately, this has an impact on the hygiene condition... What was very unpleasant was that none of the staff really spoke German.

Unfortunately, I was very disappointed. The food was full of oil, not fit to eat, and was not crispy. The juices had a bad taste and were tasteless, just water and sugar. As for the bathrooms, they smelled bad and were not clean and disgusting. I will not come back again, and the amount is very large for the meal. Bad bad.

I was just at KFC in Pfersee. I don't know why they only employ dyslexics, but we had to spend five minutes debating with them whether the coleslaw was included or not - even though they were holding the receipt in their hand and it was clearly written there. After a reluctant “It’s okay now,” we finally got the coleslaw. When we got home, we were surprised to find that a portion of fries was missing and that the Zinger burger had been packed instead of the Colonel burger. Jackpot 🤡

Cleanliness is a foreign word here!

The food was burnt and bitter unfortunately

The double cheese bacon burger is inedible. Over salt and the bacon is barely fried. Not recommended

Cleanliness is a foreign word. Disgusting toilet, one rag for all tables. I'm just sick now.

Unfortunately, you cannot award negative points, Because nothing fits in this branch! A Family Friends Bucket was ordered to take away, effective travel time to the point of consumption was 10 minutes. The staff hardly understands a word of German, which isn't a bad thing, there are enough pictures and with a little good will it will work (I thought). Nevertheless, two out of three supplements were incorrect. The fries were completely cold and floury (definitely no longer fresh when packed). Almost all of the chicken pieces were moderately warm, the meat was completely dry and the breading was soft. Anything but hot, juicy and crispy like you're used to. If we hadn't been in a hurry, I would have brought the food back!

I ordered a burger menu #11 through the drive-thru and only noticed when I got home that the fries were missing. I usually always check straight away whether everything is complete, as it is not uncommon for something to be forgotten. Unfortunately I didn't do that this time and have now paid €15 for a mediocre burger, three really small hot wings and a small coleslaw. I also tried to call straight away – four times, but no one answered the phone. This definitely annoys me because it's not my job to check whether everything is included in my paid order. Since I don't live around the corner, it's not worth going back and then returning for my cold meal. That doesn't work at all.

Greetings, I advise against visiting, especially if you have a weakened immune system. Even a layman knows that the restaurant has dozens of hygiene violations. Tables are wiped with the same rags as drink stations. Tables are not cleaned. You can run your finger over a table like that and you can feel this film. Staff tries their best but communication difficulties make it difficult. I also recommend paying attention to the seat before you sit down. I also saw that the food was lying in the service area instead of being wiped up in a quiet minute, people were running around on it. So the glance you barely have into the kitchen also shows difficulties. In my opinion, the services staff in particular show hygiene violations on gel nails or jewelry on their fingers. Food was also super greasy. I would like to emphasize that it doesn't have to be this way in every branch. Nevertheless, I wanted to give you these impressions of dirty tables, floors and stations. The toilet was actually clean - the plan is usually visible to everyone - the fact that the toilet was cleaned several times that day is the only consolation.

I never really write reviews, but now I have to write something. I give a total of 1 star because you can't give 0. We ordered a super deal bucket. We open the bucket at home and there were just fries in it with 2 fried chicken. Incompetent staff!!!!

The sauces were (unfortunately) forgotten again. Otherwise the food was great.

The system in the store does not appear to be working properly and the overall operation appears disorganized. In addition, the cleanliness does not meet the required standards. What is particularly noticeable is that the glass panes on the meat counter are dirty. The service processes also leave a lot to be desired: An employee doesn't seem to know which order is being prepared by whom, which gives the impression of a lack of coordination. To make matters worse, two employees were smoking in the back yard during operation, even though the store was busy and many guests were waiting for their orders. It would be highly recommended to improve both cleanliness, organization and customer service to make operations smoother and more professional.

Unfortunately I have to adjust my review. Unfortunately only one star. The quality of the food has declined rapidly. Fries are packed in stock before ordering, so you get cold fries. If you complain you get fresh fries, but unfortunately the rest on the tray is already cold. It used to be easy to fill up with a Zinger menu, but unfortunately the inner workings of the Zwinger have become so small that you have to look for it. I used to love coming to KFC, but unfortunately the prices make me feel better off at a good kebab shop or at a competitor. Today it has nothing to do with fast food. Today it took twenty minutes from entering to ordering. The food was normal. The staff has to checkout and make burgers, which means that customers have to wait. The staff seems overwhelmed to me. Update: Today September 11th, 2020 at 4:30 p.m. I was here again. Despite the requirement to wear a mask, everyone can enter here as they wish. With or without a mask, or under the chin. Even stand when ordering without being in front of the employee and there is no objection. Respect, that was the last time today

We ordered 2x kids menu with fries. While we were eating we noticed that there was no ketchup on the kids' menu. When we asked for ketchup at the checkout, the cashier said that the kids' menu doesn't include ketchup. Such a service oasis.

Wrong sauce, burger only made of bread and the fries were soft and not edible. We were the only ones and still had to wait far too long for the food. Cash register not occupied, only after calling from other staff. Cashiers were only partially listening because he was busy fixing his jacket.

Taste good, but no cutlery for the mashed potatoes and no napkins and salt or butter were also missing. To the corn. Should I eat the puree with my fingers in the hotel or something?

The order was misunderstood twice but after a short conversation the problems were resolved

Unfortunately I can't enter zero. Chicken wings Have become so small. Yes, I know that they are on sale, but that doesn't mean that just because they are on sale, we are getting poor quality. For about 5 weeks they have been so small and every time I say to the cashiers please don't be so small but I still get very small ones. That's why I'm never going there again. It's slowly enough

(Zero 0 0 0 0) No respect from employees

Food cold.small portions.extremely salty..

Hair in the food - Burger tasted like rotten meat. The health department is informed.

Food as usual, KFC. You can do it. Cleanliness of the tables leaves a lot to be desired, but good. You shouldn't have too high demands.

Just bad First they didn't have half of it and this is the third time I've gotten a milkshake without topping

Unfortunately prices are very expensive

Good food, unfortunately dirty.

The food was good. All drinks were out of concentrate. Apparently the hygiene of the tables is not taken seriously. A lot of the previous visitors were still standing around, the atmosphere was a bit dingy. The food itself was good 👍

I ordered veggie and got haram meat

I ordered veggie meat but got haram chicken just ayıp vallah

The food was fine as usual. Unfortunately, the sift drink dispenser only came out with water and all the tables were dirty, smeared with leftover food and not cleaned at all.

Only got half of the food. The food was also cold. Staff sucked. The staff is the best example of rudeness. The toilets aren't clean either.

Nice fried chicken and very tasty.

Food tasted good, bacon cheese fries were really cold. I forgot a sauce (basically no problem) but when I went to the staff and said that I was missing a sauce, it was literally slapped on the counter without a comment. staff are more busy chatting than picking up a mop and cleaning the sticky floors. Unfortunately, the toilets weren't clean either and it had been 4 hours since the last signature. Shaky tables and broken chairs were of course even more annoying. It was 5:00 p.m. and not too busy. So unfortunately I couldn't understand the uncleanliness and the unmotivated staff. Too bad

This KFC no longer has anything to do with a KFC. No sign of a FAST food restaurant. Hello Vfb

Ein schneller Service, empfehlen diesen Standort

A visit to the Kentucky Fried Chicken fast food restaurant left me with mixed feelings. While there's no denying that the food was tasty - the famous Twister is always a treat, after all - my positive experience was marred by the long wait for my order. The half hour I spent waiting was clearly too long. In the past, waiting times were not so pronounced. I wish there were more efficient solutions for collecting orders so that such unnecessary delays could be avoided. All in all, the experience could be much better.

Cool. Food rocks. Less staf then desired

As expected and everything is fine

Food was super good and the service was wonderful!

Fast service, now also available with ordering tablets, but the interior is a bit run down

Not like it used to be!!! Much more expensive, quality below all..., ordering system like MC, but takes forever!

Great food and friendly service at KFC! I visit this KFC branch regularly and am impressed every time. The food is always fresh, hot and delicious – exactly what you would expect from KFC! I particularly like the quick service, even at peak times. The team is always friendly and strives to create a pleasant atmosphere. The dining area is clean and well maintained, making the entire experience even more enjoyable. If you're looking for crispy chicken and quick, good meals, this is the place for you. Always my pleasure!

Way too slow to wait half an hour for a bit of food

Very tasty, unfortunately something is always missing.

Drive in wasn't as good as going in yourself. During the drive in, people often forget things or save on the packaging and then throw everything in one pack even though there should be 3. It's nice that people are thinking about the environment, but if we ask beforehand we can make the 3 portions into one, it would be nice, especially if 1 person has to leave after 5 minutes to go home

If you're unlucky enough to get a small fillet, you'll pay €15 for two lukewarm buns with a bit of cheese in a run-of-the-mill "quick" restaurant. At least you don't have to buy a parking ticket for the 20 minute wait. Given the prices, that won't be long in coming.

When you decide to order takeout fast food on a Friday evening, you want to be home as quickly as possible. Of course, this is difficult to implement with a certain number of visitors on such days. After over 30 orders, including my colleague's, had long been ready, I still had to wait. After 15 minutes, the maximum processing time appeared to have been reached and my order was shown on the screen as "Ready for pickup". Of course I went to the pick-up station, but the employee waved his finger in my face in the negative and said "it's not ready yet". No "I'm/we're sorry, we need something else for the order". To explain: My order consisted of a voucher that included 2 chicken sandwiches, fries and a drink. After 18 minutes, the employee held out a cup in my direction and said I could get my drink. I refused and insisted on picking everything up when it was ready. He seemed to insist that I take the cup and became increasingly forceful. When he started to get aggressive, I asked for a shift manager who apologized and canceled my order. After 20 minutes, an employee came forward with my food loosely in her hand and looked at me confused. Fast food and service were away this evening.

The staff understands next to nothing about the order, but somehow it always works. Cleanliness etc. is also a foreign word... Unfortunately, as quality declines, it becomes more and more expensive.

In my opinion the price-performance ratio is no longer suitable. Portions were very small, but the taste was ok...toilet wasn't really clean. You could have ice-skated on the greasy floor... When our children were playing in the play area, mice appeared outside. The mice were on the outside wall near the stones (side where you can eat outside). Children thought it was great, I missed the food.

Food was good and service was relatively quick.

Everything is ok, but half an ear of corn for 4 euros is just sick...

Having to wait more than 30 minutes for a few hotwings is simply not possible...

I don't give 5 stars. I'm a regular KFC customer but they're too slow in the kitchen, I think more organization is needed. Everything else is clean and tidy (including the bathroom) otherwise everything is good

Had to wait forever while the employees chatted with each other so sry that just doesn't work/small edit was there again and it's bad again stood at the pick-up area for over 30 minutes and still haven't seen my food the prices are a complete disgrace for that, At McDonald's I would already be at home and would have paid €10 less - just weak

It was better! Table dirty, reluctantly cleaned after request. Unfriendly staff, could also be due to the language barrier.

Meditas expected it was delicious and this time it was also really clean

The food tastes very dry, + the wrong food was brought, sauces cost €2, the fries were brought cold. NEVER AGAIN!!!!!!!

Dirty shop, no sweet and sour sauce, no online orders

There was nothing to complain about, kfc was great as always!

It's delicious and the staff is friendly too.

I remember where the place was called Burger King and you had to pay in dollars. Time passes quickly friends. Kentucky is now in. The food is good, the service could be better. Good for in between.

I remember where the place was called Burger King and you had to pay in dollars. Time passes quickly friends. Kentucky is now in. The food is good, the service could be better. Good for in between.

I have to say Kentucky isn't what it used to be! The quality is more than just bad! The price goes up and the rest gets worse. The last few times I thought I wanted KFC, I regretted it afterwards, just like yesterday. The coleslaw is now a disgrace! The burgers are simply inedible, the hotwings are more than just bad! And every time you forget to pack something in Pfersee, it's really sad! And the drinks, what the heck? 98% water and 2% Sevenup? That's disgusting, I drank a sip and threw the rest away!

Saturday, around 5:00 p.m., the chairs are virtually empty, a few customers are gathering in front of the counter. You still look and discuss things, then you order. There are no long lines, so ordering can be done quickly. Unfortunately, the employees barely understand German and although vouchers are presented directly, ordering is a bit difficult. And even though several orders have just been placed, we can pick up our food very quickly. (During the short waiting time we sat at one of the tables. We didn't want to eat there. The entire restaurant doesn't seem clean.) The entire meal was a disappointment! The fries were soggy, the crisps should have been fried longer, and the burgers weren't a special experience in terms of taste. Absolutely no recommendation! We have decided not to go to KFC again.

The woman at the window was very nice and friendly, the food… disappointing. Tenders soggy, coleslaw disgusting, Twister bland and empty, would have burned my money better

I rate as 3.5 Food quality is good Parking is free

The same friendly staff has been around for years and the food has remained unchanged. After prices went up at all fast food chains, I can understand that KFC is following suit. The quality is even higher than the other two well-known chains.

Was there for the first time, barely understood me, didn't like the food. Won't visit it again.

Unfortunately, there are no monitors where you can order yourself, and the waiters are not well prepared, they don't ask anything at all if you want a sauce or anything else, zero recommendations, the fried potatoes have no taste, but the chicken meat is very good

Food and service extremely poor, worst kfc in all of Germany

I was here again today 4 months ago and it's a complete impudence to even open a shop like this. It's a miracle that I haven't had food poisoning yet. The food is cold. You have to wait an extremely long time to get cold food. It was the last time 🤮🤮🤮

First of all, we had to wait half an hour for the food and even though we were here for the third time, the big slide tower has been closed for a year and our child is now really frustrated. There was only a cup as a toy for him... In addition, the indoor children's area is very dirty.

bad, disgusting, cold, shredded, half raw chicken. very unsatisfying to eat this. 20€ —> 🗑️🚮

Somewhat modern KFC, fast service, clean, lots of parking spaces

Totally normal KFC as we know it. Sanitary facilities are mostly tidy, staff is always friendly and tries to fulfill all wishes.