Burger King Augsburg-Lechhausen in Augsburg

This time we only used the drive-in facility. In my opinion, however, this seems quite outdated, as the employees had to repeatedly ask to speak louder - even though we could hardly understand the employees. The service at the drive-in was relatively friendly, but seemed a bit listless at work. The food was okay: the fries were fresh and so were the burgers. Unfortunately we received the wrong drinks, which was probably due to the error-prone intercom system.

Very friendly staff. Very clean.

In my opinion, the Whopper is still one of the best burgers among chain burgers. And the fries are, for whatever reason, better compared to other chains. Service is not entirely attentive, I ordered cola twice, once with ice, once without! Both came without! The austere ambience doesn't always entice you to sit in, Burger King also offers all of its burgers in vegetarian versions. I will definitely get one of my next Whoppers there again.

Staff barely understands what you order at the drive-thru. I always missed friendliness here. It always takes an average amount of time to get your order, even though there was only one or even no one in front of you and the restaurant is quiet. I don't want to eat or order there anymore. Burger King food tastes usual, but the burgers are repeatedly put together sloppily. The food is sometimes only served just lukewarm. Tables and benches, unfortunately, as so often, full of grease streaks and dapper, and crumbly, dirty.

An exemplary Citizen King Restaurant - everything was great

Very good, but the employees are working very slowly today, I waited 20 minutes and employee 4 was there, I was very patient and I waited, but I won't come next time because of the slowness, thank you

Almost everything that can go wrong goes wrong in the toilet! It hasn't been renovated in years, there are still old, germ-prone plastic handles everywhere. Unfortunately, no disinfectant for the toilet seats, no disinfectant for the hands and no automatic soap dispenser, water dispenser or paper towel dispenser. Just a very old, non-hygienic hand dryer. Unfortunately for me, the soap dispenser was also empty.

Unfortunately, this location can't call itself "fast food"... Again and again, no matter what time of day or night, you have to wait a long time for the food in the drive-in. If you're lucky you'll still get warm food, apart from that it takes months The ice cream/shake machine is probably being repaired... The employees are “always trying hard”... The logistics definitely need to be worked on...

Very friendly staff. Clean toilet tables in the guest room cleaned and wiped.

The location is good and clean, Food tastes good

We recently went to Burger King in Augsburg-Lechhausen and I was absolutely thrilled! The food was fresh and super tasty, just as you would expect from Burger King 😃 We were particularly impressed by the friendly and attentive staff, who kept a cool head even when there were so many people! The branch was clean and well organized, which created a pleasant atmosphere. All in all, a great visit – I’ll definitely be back 👍🏻

Food was ok. But they should definitely work on cleanliness. Tray cart overflowing with garbage. Tables dirty, some with leftovers and rubbish on them, floor dirty. Toilet stinks and dirty, especially the floor. Either work on hygiene or close. We won't come again.

Fries were very light and not even close to being done. Burger tasted okay but 4 hours later I wasn't feeling well anymore and the food wanted to come out very quickly. Since I hadn't eaten anything else it must have been the BK. . .

Ordered a double, received a single... It took a while, but I received a completely new menu 👍🏻

I have to honestly say that I don't know why there are such bad reviews here. I ate there today (around 10:30 p.m.) I got everything fresh and the employees were so nice and really friendly. 2 employees at the checkout gave me friendly advice. the food was so delicious! I will definitely go there more often and treat myself to something 😋 (09/24/2024)

Burger King is always coinflip, sometimes really good, sometimes so mediocre

I had previously ordered a Big King Menu at the drive, completely normal price, at first I wanted to give me a medium drink instead of a large one. After I pointed this out to him, he changed it and apologized, but still packed small fries. Why are you doing this???? Do you want to save or???????

Despite the long wait, a burger was missing from our order even though we paid for it. Unfortunately we only noticed it when we got home. Next time, definitely check the order on site!

Pretty good Burger King, but it's often busy and if you don't go through the drive through it can take a while. Otherwise stable loading

I enjoy this location because from the 3 times I ordered there, I got fresh fries and burgers in a pretty short amount of time. I just like when they make it fresh.

I'm not a big fan of this food, but my son asked for 5 stars.

Poorly organized store. Drivein always very poorly organized. Currently standing in 2nd position for 15 minutes! And I can bet that the fries are cold, as is often the case. Guys, you have the better burgers, but your service is terrible and miles away from McDonald's.

So now I finally have to rate the Burger King 🍔 because they are worth it and deserve to write really nice reviews here! 🙏🏽 every time we eat there it's fresh, warm and delicious 😋 we love eating a whopper or fries there 🤤 of course the other burgers also taste good because you can tell that everything tastes fresh, not like some others where the meat tastes like would it stand longer🫣 So thank you to the employees of this Burger King, you are doing a great job 🥰😍❤️

Unfortunately, the hygiene leaves a lot to be desired...

My burger buns weren't toasted properly and the meat wasn't grilled properly and the person at the checkout made a face like it had been raining for 3 months

Staff friendly and fast service

An absolute disaster, I rarely go to fast food restaurants (luckily), I haven't experienced anything that bad. The staff (absolutely unsuitable for catering) and also not properly trained and listless. The bad thing is that the boss stands by and doesn't seem to care. I actually wanted to take photos of the food, but my wife stopped me. This fast foot restaurant needs to be closed immediately. Cleanliness at the tables and floor + toilet is incredibly bad. It's a shame that the staff would lose their jobs, but with such management, I think it's better for the staff.

Food was great. All special requests implemented. The guest area was a bit untidy and unfortunately the outside area had too few tables, which were also quite dirty. We were there shortly before 8 p.m. - perhaps there was a lot going on beforehand.

Unfortunately, the furnishings are pretty poor and in need of renovation. Food normal, service normal. Burger King has a hard time in the Augsburg area, where the McDonald's branches are leagues better.

Unfortunately, the service barely understood us

The price-performance ratio is unbelievable here. If you order here you wait forever (in my case 2 hours after ordering and still no food in your hand). The staff on site constantly forgets something when you order in the "restaurant" and is very incomprehensible when you order a product that you ordered without onions, for example, AND THIS IS ALSO STATED ON THE RECEIPT

Correct BKing. Quiet off peak times. Takes vouchers from the app. Recommended.

Well, what negative things can you write about fast food chains!!! But the employees there don't take working quickly so seriously!!!!! And the burgers are often, let's say, lukewarm!!!! It's happened several times now and I've even noticed how other customers have complained about it!!! Sad

Good BK Well managed...good manager

I rated the food at bürgerkind with two stars due to the several scandals that were uncovered during civil war, the service I gave two and the ambience Honda sandri kategori İsmet some scandals at Burger King there are regarding the food

Unfortunately, this store is a complete disaster and should be closed completely for hygiene reasons. Had large mold spots on the bottom of my Whopper (ordered 6/23/24 around 4 p.m.). Unfortunately the staff was also completely incompetent and chaotic. Take care of your health and don't go there.

Eat good. Nice personel. Toilet a bit unclean.

Now €5.99 for a Crispy Chicken???? Even with vouchers you still get ripped off. Then it's better to go to McDonald's, where you can eat reasonably cheaply with vouchers. Otherwise, waiting times were far too long, even when there was almost nothing going on. Which is also significant when the shop is empty even at 12 noon. It was definitely different before.

You don't get anything, even though you ordered and paid, then after complaining you wait 30 minutes for "fast food". Finally, you get the wrong burger and are spoken to in an unfriendly manner because you warned again. NEVER AGAIN defy an “apology ice cream”!!!!

Ordered something normally. After waiting forever, we finally asked where our food was. It turned out that the order had fallen out and we had been waiting for nothing the whole time. We then gave it up again and finally it worked. However, it turned out at the table that we had been given a cheeseburger instead of a chicken burger. Despite a consolation ice cream, we had to wait over a quarter of an hour with unfriendly service. That's called fast food... Burger king once and never again!

I have to be honest, we didn't have any food because we just had to go to the toilet. But everything was clean and comfortable

That wasn't a big king but a small king! Really small like a hamburger! It's a shame I've always enjoyed ordering from this restaurant, I hope it was a mistake.

Only foreigners who don't understand German behind the counter

Unfortunately, on average six car orders are served while one order is in the room

mrk I always have to wait 20 minutes, at least I missed the first half of the Champions League

Dumbest exit ever. If you want to drive into the city after your visit, you first have to drive out of the city...

Always an extremely long waiting time at the car counter. GsD is the competitor just a little further. There is sometimes a line of cars there, but things move much faster

Cold and soggy fries on May 1, 2024 at 10:20 p.m.

What kind of offer is this....Everything outside is broken and dirty...what have you learned from it???okay of course, nothing...TEAM WALLRAFF...COMING SOON IN AUGSBURG lechhausen...

The food is always ok, the fries are usually even better than in many other shops. But the service here is a little less organized than in other branches. Sometimes you stand in line for a long time, or you wait forever for part of an order. There seem to be more beginners at the checkout here. Not tragic, but a little annoying when you're the only one in a large group who doesn't get anything... Or you're in a hurry.

The food is getting more and more expensive...you might as well go to the restaurant. Wasn't very inviting either...tables dirty even though there were almost no guests. After asking for a cleaning cloth to wipe the table yourself, the staff did.

Attractive price and very good overall

Unfriendly and the tables were all dirty.

Very fatty food. Staff slow, unfriendly. Hardly understand one. Floor very sticky and toilets not clean

I only ordered 6 nuggets. I had to wait 15 minutes + for this. Food was even cold. I'm in the area on business and just wanted a quick snack. Definitely not recommended for anyone who wants a “quick” snack.

Well, tried it again after all the negative TV reports. Can't say anything about hygiene, but it's still the same fast food uniformity. A few days later I was happy to have been to Five Guys, because that's what fast food can taste like.

It was very busy during holiday traffic, despite this fact the waiting time was acceptable. The quality and customer friendliness are optimal. The price is also average, so highly recommended. The temperature is also fine.

Cheeseburger was cold Tables not wiped clean

Quality is decreasing more and more. Waiting over 15 minutes for two burgers. Staff completely overwhelmed. Some people don't understand German or English... Ice machine almost always broken… It's just not fun to eat here anymore.

The staff are very nice and they know my order almost by heart

A very quiet and serene place. The location is also great.

If things have to happen quickly, a good option 👍

Frech 20 Minuten warten kein entschuldigen kein nichts nach dem wir darauf ansprechen fangen sie an erst zuzubereiten nie wieder da ist ne Pizza im Restaurant schneller fertig !!!

Nice staff, I just hope that one colleague didn't misunderstand me and everything is fine.

Schnelle und freundliche Bedienung. Burger King Burger, schmecken mir persönlich besser als McDonalds Burger. Im Lechhauser Burger King, schmecken sie mir sogar noch einen Ticken besser.

Weiß ob es unfähigkeit oder unmotiviertheit ist.. lesen sollte bestellungen schon bevor man sie raus gibt Drecksladen

Da sind wir ab und zu wenn es mal schnell gehen soll und ich finde Burger King besser als MC

Essen war kalt, es fehlten die Chili Cheese Nuggets und anstatt großer Pommes gab's ne kleine. Leider erst zu Hause bemerkt. Bin sehr enttäuscht, sowas ist jetzt leider nicht das erste Mal passiert. Früher fand ich dort alles Klasse, aber mittlerweile ist es echt schlecht geworden.

Solides Fastfoodrestaurant mit stabilen veganen Optionen. Plantbased Long Chicken und Plantbased Nuggets gehen immer. Parkmöglichkeiten sind ausreichend vorhanden. Kinderspielplatz draußen ist ebenfalls vorhanden.

Das Personal ist da wirklich super,da können sich viele Fastfoodläden ein beispiel nehmen

Geschmacklich klasse wie in allen Filialen. Sehr sauber sind aufgeräumt. Allerdings war die Wartezeit, trotz kaum Kundschaft eindeutig zu lang. Personal ist sehr freundlich und die Toiletten sauber. Ausreichend Parkplätze vorhandenen.

Everything you would expect in a Burger King😉

Ich fand das Aussehen dieses Fast-Food Ladens relativ schön gestaltet. Zu dem Essen äußere ich mich eher neutral, weil ich es nicht schlecht oder besonders fand. Das Service ist auch "normal" sag ich mal. Unfreundliche Mitarbeiter bin ich dort noch nicht begegnet. An sich kann ich mich von meinen Erfahrungen her nicht beschweren, aber besonders begeistert hat es mich jetzt nicht.

Hatten in der Schulpause bestellt, Essen war nach 1 1/2 stunden immernoch nicht da. Haben daraufhin bei BK angerufen & es wurde unhöfflich geschildert das Sie nur 1 Fahrer hätten sowie ob wir denn überhaupt da bestellt hätten ( das ganze erfolgte über Lieferando). Nach weiteren 30min vergebenen wartens wurden wir dann doch nochmal ungeduldig und es würde weiterhin heissen der Fahrer wäre unterwegs mit je 6 Bestellungen. Dann kommt in mir die Frage hoch wieso Sie 1. nicht genug Personal haben, 2. Wesshalb auf Lieferando steht das die Bestellung in mind. 50min ankommt.. NIE WIEDER!!

Hatte gerade einen jungen Mann an der Kasse, der war super auf Zack, kannte sich aus, war richtig schnell und super freundlich- trotz meiner komplizierten Bestellung mit vielen Extrawünschen

In unserem Pommes waren Käfer drinnen nie wieder

Habe heute 19.11 big king xxl Menü gekauft und verzehrt…das essen hat nach nichts geschemeckt ganz komisch…nach 1stunde hatte ich so Bauchschmerzen musste sofort ins wc ..und danach musste ich mich noch übergeben…nie wieder

Renoviert, sauber, Service bemüht. Für einen Burger King sehr gut

Essen ganz ok, Wartezeit etwas lang, schmutzige Tische, werden leider viel zu selten abgewischt und dann mit einem alten Lappen der aussieht als ob er auch für die Toilette genutzt wurde.

Besuch am 24.10.23 um 18.00 Uhr. Die Mitarbeiter waren gelangweilt. Hatte ein Whopper Menü, die Cola war ohne Kohlensäure, die Pommes waren labbrig und kalt. Ich gehe dort nicht mehr hin.

Leckeres Essen Saubere Toiletten und Tische Nette Mitarbeiter

Schnelle Bedienung. Freundliches Team. Komme gerne wieder.

Man bekommt nicht, für was man bezahlt. Heute erst 25,- € gezahlt und Pommes wurden vergessen, aber abgebucht. Danke...

They keep getting the order wrong. I use the drive through and I trusted them again that they got the order right and its the 3rd time they got it wrong.

Haben 80 € bezahlt, das ein Menü vergessen wurde und Essen kalt, da das längste Gericht am Schluß hergestellt wurde. Auf Hinweis an das Personal gab es nur eine schnippischeAntwort und ein verantwortlicher war nicht zugegen. Servicewüste und armes Deutschtland. Ein sehr unzufriedenen Ex-Kunde

Früher war das Essen vor Ort wirklich in Ordnung heute habe ich bestellt der Lieferant konnte gar keine Sprache und rechnen auch nicht.die Nuggets waren hart und ungesalzen und hat geschmeckt als ob es drei Mal fritiert worden ist und Wochen alt war genauso wie die Pommes und die Zwiebelringe waren so hart.außerdem waren alle 4 soßen falsch obwohl sie schon Ausnahmsweise mal überhaupt dabei waren die burger waren matschig und wie aus der Mikrowelle und alles war kalt! Obwohl der Laden circa 3km entfernt ist. der Salat war auch komplett verdorben und ohne Dressing.

Gelangweilt unmotiviert Service, unfreundlich! Leider kein angenehmer Besuch

Sehr oft wechselndes Personal zum grossen Teil nicht Deutsch und hat mit Koordination zu kämpfen vor allen wenn viel los ist.

Alle Tische aussen bock schmutzig..

Ich habe heftigste Magenkrämpfe nach meinem letzten Besuch bei dieser Filiale (26.09.2023). Ich würde am liebsten 0 Sterne geben. Es gab doch jetzt schon genug TV Dokus, die alles aufdecken … da will man dem ganzen eine Chance geben und dann das. Ich würde den Laden am liebsten anzeigen! Schämt euch, das war mein letzter Besuch!

Passt alles. Alles frisch und warm. Die Dame mit den lockigen Haaren ist cool und locker drauf und die nehmen immer die Gutscheine ned so ein lausiger wo man dann die ned einlösen kann. Also alles gut :) einer meiner Lieblings BKs

Einer der schlimmsten burgerking was ich mit meinen Kindern besucht habe Personal war unfreundlich zu meinen kindern weil sie nach eis gefragt haben. Und das in einem höflichen Ton. Sorry das geht nicht

Sehr schöne Ambiente, Personal freundlich und schnell und das Essen der Hammer wie immer.

Essen wahr ok nur meine Cheeseburger war nicht warm genug und für ein crispy Chicken 4,99 ist zuviel in meinem Augen

Essen war frisch und erstaunlich geschmacklich

Das Essen schmeckt nicht wie andere Filialen.. Die Leiterin ist unhöflich mit den Menschen Es geht nur um das Geld und wöllen nur Essen verkaufen Ich werde nie von hier etwas bestellen.

Ehrenleute, haben um 01:59 noch eine Bestellung angenommen, obwohl sie um 02:00 zu machen, und haben somit 4 Leuten den Suff gerettet 💪

Hallo ,als ich das letzte mal beim burger King war also vor 10 Jahren. War das Essen super und die pommes waren extra klasse. Jetzt also heute eine Katastrophe die burger nicht frisch, das Brot nicht frisch, einfach kein Geschmack und die Limonade was wir bekommen haben war so ein billig Cola auch kein Geschenk. Meine Frage wozu habe ich dann eigentlich bezahlt. Ich werde nie wieder bei burger King Essen, da ist es einfach das Geld nicht wert.!!!! Eine ganz schlechte Bewertung... schlechter wie schlecht.!!!

No está mal, las hamburgesas podrian ser mejores.

Hat uns nach dem Konzert in München das Leben gerettet. Hatten sehr Hunger und haben hier noch was leckeres gefunden. Dankeschön 😊