Kentucky Fried Chicken in Berlin

It's no longer possible to order anything at the counter. Apparently, only via terminals. This has never happened before at this branch. The employee just grinned when I asked him how I was supposed to get food with my cash. Incomprehensible!

Terrible Experience – Oily and Undercooked Wings! I visited this KFC recently and ordered chicken wings. What I received was extremely disappointing — the wings were full of oil and clearly undercooked. When I complained, one of the staff (an Indian guy) told me this is the KFC standard. Seriously? Serving greasy, raw chicken is a standard now? It felt like they gave me leftovers just because it was close to closing time. That’s completely unacceptable, especially when you’re paying full price. I’ve had way better food at Risa Chicken Berlin – hot, crispy, and properly cooked. If you care about food quality and hygiene, I strongly recommend avoiding this KFC branch.

The employees are all not normal because they are not normal people and exist. An old man was there the day before yesterday because I don't know, he's the boss of this branch or he's an employee, he has no respect, nothing. He talks to people without respect

I ordered via UBER EATS and even paid for the priority bonus. The food arrived quickly and I immediately noticed that 2 portions of fries were missing (almost 8€), the toys, the drink, etc. I put everything in but not the fries... I then called and was brushed off with it. I should clarify this through Uber support and then I would get my fries. I tried it and couldn't clarify anything because the app didn't show a receipt number, let alone delivery... well... next time I'll order again via Lieferando (support works there at least...) and then it's no longer there Shop :D

Low lure prices that you won't be able to find quickly on site... fast food of inferior quality... poor burger buns... the only good thing is the nice employees...

Simply bad! Very small portion, If I order 3 parts of chicken, I don't need any wings or backs in my order. We also got 6 fillets that barely had any meat. How does KFC even find such small pieces?! Taste 2 out of 5. And very expensive! Never again

Tasty food but takes a long time to get it.

Never eat there at 11 p.m. There were three of us and we all had diarrhea and stomach aches afterwards. Thank you KFC

Burgers were cold. Sauce didn't taste good. Cheese didn't melt. Floor sticks.

Had a milkshake and I felt so bad for several days with diarrhea and stomach pain.

Please update your number ASAP since it doesn't seem to work and I've made an order clearly sayin Delivwry but then it seitched to Drive In and I wanted to cancel, then it told me to call but the numer doesnt work. Please make sure to update the number and return the payment and I'll update my rating accordingly.

It really can't get any worse than that - they make you wait 20 minutes and then tell you. Oh no, we have now deleted your order. Sure, the few Hanseln are totally overwhelmed and no one has time for the cash register. Orders are totally mixed up, but ignoring someone at the checkout makes them wait 20 minutes. And if you then ask, no, we have now deleted it to get an answer. You want to be fast food that's how you treat other people over time. Shame on you.

Nice staff, quick service without much discussion. If something doesn't fit, there's an instant replacement. Good seating options. For my taste it could have been heated more in winter as I like to eat warm. But it doesn't change the quality of the food with the refill service.

For a fast food chain, it's almost a stylish look in the dining room. You actually always get a seat. The DriveIn has also rarely been crowded.

I ate there yesterday on Friday February 7th, 2025 and then threw up all night and had diarrhea... I suspect that I got food poisoning from eating there... I will definitely never eat there again...

The service is extremely poor. I came with my child who has diabetes and they have to have a scale to weigh the food but I found absolutely nothing from them.

I was traveling with my 5-year-old son, who has diabetes, and asked for a scale to weigh food and calculate his insulin dose. However, I received a very rude reply that there was no scale - even though the website states that one must be available. When I showed this information to employees, I continued to be treated dismissively, particularly by the department head. In addition, the employees didn't even know how much something had to weigh.

I don't know why, but KFC is so shitty in Germany. I ordered a Twister together with a few hot wings. The twister tastes like oil and nothing else....and the funny thing is that the hot wings tasted the same. Not even a little bit hot/spicy, but extremely oily. It's really horrible.

Here (if the store is empty) you can often wait 20-30 minutes for your order to be ready. The taste was ok, the burger was strange at one point, but people tend to forget something. Instead of 9 bites you only have 7 (because half bites are not a whole bite). The service seems a bit overwhelmed with the few orders, but at least it's always polite and nice. Unfortunately, something else is also comfortable. All in all, no more than 2 stars.

We were there yesterday and got something to take away. When we got home, we were really disappointed. My son ordered a chili cheese and it was a burger patti with a piece of meat on it. No sauce nothing. There is also only one sauce in the boxes. Just super disappointed. Definitely nothing more will be ordered. Maybe you should think about another (capable) staff

Creepy! Even during the day it's strange to get food there. You drive into a gray concrete underpass to order. The menu boards are not illuminated, so you can't read anything even during the day and therefore don't know what to order. No ice for drinks - of course you have to pay extra for the forgotten sauce. Never again - quickly to the golden M.

Chicken pieces were all over baked and very, very salty. It was hard to eat and I threw everything away after I tasted it

Typical Kentucky. Tasty and not exactly cheap. I like to eat there again and again.

Great place, delicious food, everything is great. We visited the establishment in December, the room was cool.

Long waiting times but very nice and courteous staff

Totally bored and disinterested staff. The food at the restaurant chain should be the same everywhere, I wonder why that doesn't apply here.

Ordering directly from the staff is no longer desired and will be refused. Orders should only go through the terminals, even though the employees are standing around with nothing to do. No thanks!

So it was horrible, my friends and I had terrible stomach cramps half the night, I don't recommend going out to eat there, it's a randy place.

Extremely expensive, no guests at lunchtime, I thought it was closed, my order was ready in less than two minutes and still lukewarm... for the money I'd rather go to the Italian restaurant you trust, have pizza and still support human gastronomy... KFC Not for me anymore

Ordered and picked up via the app without any problems. Chicken as requested, staff friendly

Unfortunately the food was cold and now too expensive

I ordered Avocado Suchi and Fish Suchi, it was so delicious. I came here atleast 5 times . So tasty and delicious all the dishes.

It's quicker if you place the order online and just give the code

Yesterday 10/17/24 at 2 p.m. We request the administration or official to change these girls. For the second time she spoke badly to me, turned her back on me and told me to buy from kiosks or the device. She didn't have a job. You can see the camera.

I ordered a burger menu with fries and cola...The bread from the burger was bigger than the contents. Inside there was a piece of chicken that was so small that you had to look for it and the fries were unsalted and tasted like cardboard. And I had to pay over 10 euros for that. Unfortunately I still left the store hungry even though I paid too much for nothing. Overall, the store is very overpriced. It's not worth it at all (especially with children) to eat there because the products are simply too expensive.

I got diarrhea and the employees are very unfriendly, the employees don't speak German, not even the boss speaks German, she doesn't have a German passport

Best KFC so far, great service, good fresh food.

The staff is sparsely staffed and hopelessly overwhelmed (in my opinion this is certainly due to the lack of German language skills). In no way can it be compared with the service in the well-known burger chains. It's a shame actually, because the food is actually good.

Delicious freshly prepared poultry. Fast service.

Second time there and second time diarrhea. This can't be a coincidence

Bring back the old dip's.. the new ones is terrible 😔

Decent place, clean, quite. Far from the City noises. Great People working, great food (fresh and delicious). Recommended!

Very friendly staff, very quick and reliable. Food was okay

Nice staff Very clean Everything is fresh

Generally good but they make the mashed potatoes so hot that it is impossible to eat it

The food was good, there was a lot to do for the staff. The food wouldn't give us complete at first. It was only noticeable after checking. But it was then passed on to us without further ado. However, the division was somewhat unclear. Since we ate on site, the children wanted to play. But that wasn't possible on the slide at first because it was still closed in the afternoon. That was stupid and quite late due to the many guests.

Unfortunately no one speaks German here and it's pretty dirty.

I got old chicken wings and old fries, so all the leftover stuff. The employee also insulted me and wrote to me because I complained on the phone

Definitely not the best KFC out there, but it’s sometimes the only option in this area as there isn’t almost anything else that stays open late

Disgusting pee-filled toilets that are not cleaned despite notification. Sticky tables and no soap for washing hands Eat ok, but the staff is very awkward

No one shits pays 25 eur he forgets only half of the water to drink nothing is going well

Worst KFC in the world (and I'm not exaggerating) 35 minutes to get a tiny order, very dirty and sticky table, extremely unpleasant and borderline polite staff. French friends passing through Berlin, this place is to be avoided!

Always happy. Basically, people tend to forget the sauce. Drinks could be better.

Very bad employees, they serve very badly but the food is good

Way too expensive for something that isn't even close to what it looks like in the delicious pictures! It tastes good when you're in prison, but as I said... it's way too expensive, the appetizer!!

I ordered a 9 hot wings box (9 hot wings + large fries + coleslaw + drink 0.5L). Usually you get wings tops and bottoms well mixed. I had 8 pieces of very small wing tips and only 1 piece of clearly fleshy underparts. For €14.39 the price-performance ratio is clearly outrageous and disproportionate! I didn't complain at first and just accepted it. It really annoyed me, also because my complaint was completely indifferent and unimpressed. Unfortunately no longer recommended, KFC is done for me in the future 🙅‍♂️

I ordered a 24 fillet bites bucket from KFC and what I received was an absolute joke. I have no idea what's going on with KFC, but what's being sold there for that money is a joke. Other photos here also prove this. Better go to Risa straight away. You can easily get twice as much for the money and the seasoning is also very tasty.

I was at the drive in, unfriendly, dismissive service, no napkins and I had to explain 3 times which drink and whether I wanted ketchup or mayonnaise.

The workers are very friendly, especially with children, we are very happy to visit again

Chicken has no favor what happen to the special recipe of kfc. Chicken was not great at all and not finger licking good at all.

The music is loud and annoying. Tables are not cleaned properly. The toilet is very dirty.no soap and no towels.

The tastiest chicken wings in the whole city! In summer you can sit outside. Staff super nice and accommodating. <3

Unfriendly worker, really a shame

Just a KFC. The interior design is quite acceptable. Given the low number of guests at our time of visit, the restaurant could have been a little more well-maintained.

Food was tasty but the toilets were dirty

Fast food. The worst thing about the location is that the toilets are in a very dirty, disgusting condition. Poop on glasses and walls. And it's not from a day.

So I've never been to KFC but from what I hear, no thanks

Was empty when we arrived at 8pm, free choice of parking which is good. My meal was okay, I had two burgers, but my double chicken classic was missing the additional cheese I wanted. So I had to go to the checkout again, where I was quickly given the correct burger with cheese. The only catch was that the second burger was cold after the first one. My girlfriend and my best friend's fries were cold and tasted old, very bad unfortunately at KFC. All in all, the worst visit to KFC that evening, I usually always enjoy going there when I go to KFC.

Very unfriendly staff… We had to wait 10 minutes for the key to the changing room and 30 minutes for our food.

Too expensive and not everything tastes good.

KFC is a very well-kept store but it also has its price for one person, around €20, but everything is great, have fun trying it out, it's important to read the update Update: Disaster team, the woman at the checkout can't even count money, I gave 12 cents more and never got 1 cent back, then I bought a Pepsi with it. A cup wasn't given until I asked, so I advise you to leave the store, it doesn't work there there

Today on February 27th, 2024 I ate 10 hot wings at Grenzallee 37. About 2 hours later the diarrhea and stomach pain started. I've sat on the toilet three times today.

KFC used to be better. Breading tastes kind of sticky

After the adventure with the ordering machine, which once again didn't allow card payment, the disillusionment came at the drinks dispenser, because the different flavors - apart from Pepsi - could only be glimpsed in the cup. The employee was pretty helpless and exchanged the cup that was complained about for one with even less taste. KfC visits are becoming more and more of a challenge.

It was tasty, a bit dry, but otherwise it was good

Our salvation after a long journey, there was no food at the rest stops on the highway, so we were glad that they were still open. The team was very relaxed and relaxed, despite the late hour.

Loud, expensive and bad quality food.

Too loud, the employees there make such a racket with their equipment (dropping it, throwing it around, etc.) then the TV is also turned on with some stupid music at a volume that you have to listen to while talking. Children play catch in the toilet, slam the doors and occupy the sinks and splash everything wet and the employees do nothing and the kids' parents especially don't.

Very good but no chicken legs !!!!!

Actually cool but coleslaw was sold out

Quite expensive but otherwise great

The food was poor, the chicken was dry, the fries were inedible and went to the trash because they were disgusting. The order was not complete, the dips were in the order and I didn't receive them, and instead of chili, fries for which I had to pay extra, I received puree that looked disgusting. Sandwiches dry. I do not recommend. I thought that if the place looked new, the food would be better. Never again.

Overall everything is good. Disadvantages: got mixed up with the order

Überraschung es ist ein KFC nicht mehr und auch nicht weniger. Der Fast Food Junkie*in wird nach allen Regeln der Kunst bedient. Die klassischen Produkte sind ausverkauft, das Personal spricht kaum Deutsch und glotzt wie ein Guppy. Die Soßen wurden vergessen und das Klo stinkt zum Himmel. Immer wieder gern und kann es nur weiter empfehlen.

An einem späten Abend am 29.12.2023 um 23:07 haben die Hotwings so verdammt gut und einzigartig geschmeckt, wie bei sonst keinem KFC. An diesem Abend wartete ich auf meine Bestellung und der freundliche Mitarbeiter an der Kasse hat sich schon entschuldigt für die Wartezeit und erklärte mir, dass die Jungs nichts wegschmeißen wollen (,wo ich zuerst nicht ganz verstanden hatte, worauf er hinaus wollte). Die Wartezeit war nicht lang. Es dauerte zwar länger als durchschnittlich, aber für mich stellte das kein Problem dar. Als ich Zuhause den Bucket öffnete und den ersten Wing gegessen habe, verstand ich, was der Mitarbeiter meinte. Es wurde kein Hot Wing im Voraus frittiert, um durch Überproduktion nichts wegzuschmeißen. Das hat sich im Geschmack und Aussehen gezeigt. Hotwings bei KFC haben noch nie so lecker geschmeckt, wie an diesem Abend. Aus diesem Grund bin ich ca. eine Woche später wieder an einem späten Abend hingegangen in der Hoffnung wieder solche leckeren Hotwings zu bekommen. Leider hab ich diesmal die vorfrittierten Hitwings in den Wärmeboxen gesehen und vermisse den leckeren Geschmack der frisch frittierten Wings. Muss ich immer um 23 Uhr vorbeikommen?

Ekligste Burger was ich jemals gegessen habe, Soße wurde vergessen und Fleisch wach roh

Die komische braunhaarige Mitarbeiterin meinte „verstörend“ weil ich nach Pepsi lime gefragt habe und hat noch dazu gesagt „welcher Mensch trinkt sowas“ sowas ist nicht nett nach dem ich für 40€ bei euch was gekauft habe Mit freundlichen Grüßen ps könnte ich 0 Sterne geben würd ich’s machen

Die Preise sind zu hoch und das Essen ist nicht lecker. Ich würde wieder dort hin gehen

Die schlechteste KFC Erfahrung meines Lebens. Der curry-dip seit einem Monat abgelaufen, die Haltezeit für die Bites überschritten und das Lokal selbst eiskalt. Schlimmer geht es nicht!

It's a KFC, not much to add. Often times chicken is a bit dry.

Muy amanble el chico joven del mostrador. Ojala todos fueran asi!

Essen ist wie immer top. Da kommen MC Donalds und Burgerking nicht ansatzweise ran . Aber vom Service bin ich total enttäuscht. Bestelle immer das selbe Menü seit Jahren und habe immer einen Kaffee bekommen anstatt Cola Oder ... Nun auf einmal geht das nicht und war angeblich noch nie so . Warum ? Keine Erklärung . Nur sinnlose Diskussion. Hab ich keine Lust drauf . Jahrelang geht's und plötzlich nicht mehr ? Sehr kundenunfreundlich und nicht zeitgemäß. 😡😡😡

Ewigkeiten auf nen heißen Milchkaffee zum Mitnehmen gewartet.

Food is cold, drink is not a lemonade its like without taste, so diluted with mineral water or something. French fries could be more salty. For the price I dont recommend.

What can you say it's fast food. The man working the drive through didn't speak English and our German was not as good as we thought. But he was very kind and patient about it.

War das erste mal da. Hat sehr gut geschmeckt.

Ist sehr nett es gibt viele nette schöne Damen die sie bedienen

Sauber Nettes Personal Lecker essen

🤢🤮🤮🤮 замовлення чекали 20 хвилин, після чого, з'ясували що вони його навіть не приняли ,бо не зрозуміли який соус подавати,🤧🤧🥶 ми вирішиди більше не чекати і не відвідувати цей заклад

Another KFC....friendly personel