Burger King Berlin in Berlin

I don't know if they still have to slaughter the cattle in the back, but there's always a long wait, half of it is always missing. You can only do it if you have to

Eating the wrong food several times

Everything was just not right, not recommended. Employees were also very unfriendly.

The last store there is. Dirty and filthy. No payment possible with Amex! Employees unfriendly and extremely incompetent!

I am extremely disappointed for the third time. I got cold woppers twice and on October 7th, 2024 I wasn't served. I will no longer support such dubious behavior. There are great alternatives to this store.

The star rating is in comparison to other Burger Kings. The restaurant has improved significantly since the ordering terminals were introduced. Unfortunately, sometimes the orders are incorrect or incomplete.

There were an estimated 8-10 employees milling around aimlessly and without a plan. They constantly switched between the counter and the kitchen and every 5 seconds hectically glanced at the monitors on which the order was being processed. One looks in vain for a porganization structure. After half an hour we received our food for three people. Sometimes cold, without any extra side dishes and once completely wrong. The staff was annoyed and unfriendly, but gracious enough to replace the wrong hamburger. Sorry, we'll never go to this branch again.

Minus 10 stars would still not be enough. Dirty atmosphere, the broken benches alone, far too long waiting times with few customers... the men's toilet is an imposition. The health department should go there... NOT RECOMMENDED

delicious 🍔 burgers prepared quickly

After dinner at the institution, she used the toilet at night. I definitely do not recommend eating there

It started with the order at the drive-in counter... the man on the intercom doesn't understand a word and obviously doesn't know the Burger King menu either. After 5 attempts to give him my order, he finally repeats my order “correctly”. When he gave me the order through the window into my car, one of the lids on the cup wasn't properly on, so my car was dripped with Coke. At home I noticed that my wife got a Kings Chicken with cheese instead of a Kings Beef without cheese and I also got a completely different menu than what I ordered... I've had negative experiences in this branch several times, but that was really ours last visit here!

Waiting time = catastrophe Food = cold Service= can speak zero German Ambience=horrible

Food is delicious and comes quickly, only the seats are broken (the armchairs)

The waitress didn't understand me and barely spoke German. Half of the order was missing, of course the full amount was paid, unfortunately I only noticed it when I got home. But that's not all, we had terrible stomach cramps after eating the menu and spent the night on the toilet! I can't recommend anyone to set foot in the store, I'll give it a wide berth in the future!

We often get something to eat there

First of all, we were charged €48 by this strange valet service, even though we were there for less than 50 minutes while it was still in operation, even though the parking time or anything else like that was not exceeded. Ridiculous... and bad for the company itself.

Cold. Why should I learn all foreign languages ​​to order there?! Difficult! Loveless and without napkins (DriveIn)

Not recommended. Staff unfriendly

The service was nice as always, the food came relatively quickly and the food was really freshly prepared, hot and tasty.

Very friendly staff, burger was freshly made and tasted very tasty.

Been there twice and ordered once online. Something was missing or wrong with every order. I won't be going/ordering there again

They are not always included in all coupon campaigns. PayPal is available on Google. But that's not true.

There was a delicious flying animal in my food...unfortunately I didn't see it until I got home. Thank you Burger King Schöneweide!

Today I bought some food at Burger King for the first time in a long time. This branch on Michael-Brückner-Str. I definitely can't recommend it. Nuggets and sauces were completely forgotten. A double cheeseburger was ordered and we got it, well if I only knew.

Very unfriendly woman at the checkout and the burger had no sauce at all.

I got a €48.00 penalty for parking, I only parked for 27 minutes!! I called them to get my receipt, they told me they would talk to the manager and call me back but they didn't. I will never go to this Burger King again.

It's a disaster to eat there, it's hot without air conditioning, the men's toilet is uncleaned and smelly, I don't recommend going there.

Just disgusting and on the verge of vomiting, you can look at the ambience, but it's not really nice either. I've been feeling really bad since yesterday and it's not recommended.

Worst Burger King I've ever been to in my life, nasty smells, dirty tables, dirty bathrooms, all a disaster, that's it, I'll move on

The food was like everywhere else. I was there for 1.5 hours, ate and ordered something more because I was working on something on my laptop between two appointments. I then had to pay a contractual penalty of €48 for "exceeding my parking time" when the parking space was almost empty. This is a planned rip-off. I will never come back and advise all guests.

It's a shame that the tables aren't wiped down and the staff here is unfriendly. I ordered a cheeseburger and all I got was bread, meat and ketchup. I brought it back and the woman already knew what it was about without apologizing! Not recommended to eat here.

Ms. Kretschmer was also just before closing time (just before 1:00 a.m.) during the week, extremely hospitable and competent! Even when unpleasant guests caused unnecessary stress, we acted thoughtfully and professionally.

Horribly run store Calling it a burger is a joke

Actually quite a nice branch. The staff always make sure the kids get the toy they want in their kid's meal. Prices are getting ridiculous though, but that's all fast food.

The 2 times I order from lieferrando and it doesn't come again. If you then want to call, not even one of the fun people will answer. What kind of juice shop is this if you don't feel like doing your job then quit!

Food the way you know it! Staff are extremely unfriendly and unmotivated, walking around the counter in a very annoyed manner. Ambience is good but the tables and chairs are dirty. Tray for tablets overflows and piles up.

Once again I kindly asked if it was possible to get slightly warmer cheeseburgers, which they said yes 🫢 but reaching into the toilet rarely makes you happy ❗🫤 because again it wasn't really warm even though there was time, I did I don't feel like it anymore because other people are taking my money 💸 too, I stole another customer from you, you can afford it ❗

Delicious food, fair prices and filling!

Been around the world. This place is by far the worst burger king Ever. Took almost 3 hours to get a fuking burger lol what a fuking joke.

Air conditioning didn't work. Food wasn't made properly.

I liked the Chili fries here. Overall nice experience. They have outdoor sitting and train passes near by.

Actually a branch like any other. I ate there because there is one of the cheapest gas stations in this corner in the immediate vicinity. You can drive directly from the Jet gas station to the Burger King branch without having to go to the main street. This is usually not very busy and you can get your food very quickly in the usual quality.

I got a penalty for parking, the food then simply cost 4 times as much. In addition, the employees tend to forget something when ordering. Well, beginners. I do not come anymore.

I don't think it's that good now. The toilet seats are broken

Damn, my order didn't come Just don't order there

You don't even deserve one star. Food always cold, very rude staff. Never with you again 👎

Special offers from the app are not always available, location is bad near the stroad and a dangerous S-Bahn station. Traffic layout is terrible both at the parking lot and adjacent intersection (was almost ran over there as a pedestrian). A lot of shady people, homeless and other unpleasant elements in the evening. Also it's like +40 inside every time I visit. I almost got a heat stroke just waiting for the order. Poor workers...

Super nice staff, especially one lady.

There wasn't a shop like that even in the GDR era. I say we won't eat there again

Very tasty and freshly prepared. Great for anyone who wants real fast food.

Quality and service a thousand times better than in Wildau. If you have to, go there.

Viewed very neutrally, the food tastes good, looks appealing and is warm. The ambience leaves a lot to be desired and the furniture is getting old. The service was very friendly and patiently showed my child all the toys that were available.

The parking lot is totally dirty. The staff is so slow that you can wear soles on their shoes while walking.

The black-haired woman, who is slightly older than her colleagues, is really nice. Thank you!

I ate on site and got a €48 fine for parking in the Burger King car park. Thanks! That was the last time.

Was there Monday night. Little going on, advertising lights off. I drove past first because I assumed it was closed. When I finished ordering, a completely naked man walked in. Staff didn't say a word to me, just put the order out to take away. Had no problems with the food (vegan burgers). Luckily there was no dead animal instead of the vegan patties.

Since this branch opened, I have been a guest there every now and then. Unfortunately it's getting worse and worse. The smell from the toilets is unbearable and extends into the dining area. Often some ingredients are not in stock, so people don't say a word and just cheat. If you then complain about it, you will be persuaded that it has to be that way. The branch manager at the moment is at least accommodating enough to give you your money back. Overall, this branch makes an increasingly bad impression, everywhere you look it's dirty and the tray shelves are constantly overflowing. Not enough staff? Often only two or three people working. No wonder you can't keep up. It's a shame, I won't come again.

The floor is sticky, everything is dirty, broken and it stinks. The food was like this, worst Burger King ever…

Overall very clean - tables, toilets etc. My burgers came out very quick. Nice staff. Self registry works perfectly. No complaints. Food was warm.

Long wait and some were brought forward due to a smaller order. Stupid with children in that way...

Actually quite good, it's just fast food. ;)

Took a little longer, but since we had also ordered menus with extras on them, everything was fine. Unfortunately one burger was a little colder than the rest, hence the point deduction 😊👍

It is an area that is often found in Berlin. just a normal area

Burgers were warm, customers were moderate, tables were barely wiped, tray carts were full, toilets were heavily soiled with used paper towels, toilet paper was missing. This is not paying attention to hygiene

Actually quite tasty if you don't have to wait that long.

Drive-thru ordering rip-off? Yesterday I thought to myself, I'd just get a cheeseburger and a Whopper with cheese at the drive-thru. Before accepting the order, the nice lady said that only cash payment was possible at the counter. Otherwise I have to come to the restaurant. I thought nothing of it and ordered my two castles. I should pay 10.98 EUR. Wow, I wouldn't have thought that 2 burgers would be so expensive, but everything is getting more expensive. So I dutifully paid the lady EUR 22.00 so that I didn't just get change back and received EUR 11.02 back. Then I drove off... When I got home, I opened the bag, unpacked my two burgers and found the receipt. Whopper Cheese for EUR 5.99 and Cheeseburger for EUR 1.99. That makes a total of EUR 7.98. Wait a minute... I just paid EUR 10.98? What is that? The receipt says EUR 7.98. It even says that I gave 22 EUR and should have gotten 14.02 EUR back. And the lady actually only gives me 11.02 EUR back??? What is going on here? Are there now a EUR 3 charge when ordering at the drive-thru? At least there is no such fee listed on the receipt. Now, of course, paying cash at the drive-thru also makes sense. If I had pulled into the parking lot to look in the bag and then gone back to the restaurant to complain, I would never have been able to prove that I overpaid. Things would be different if you paid by card. I could probably go there now and show both the receipt with the actual amount and the bank statement with the debit. That left me speechless and I didn't really have an appetite for burgers anymore. If you imagine how many customers are deducted from such a number and how many people fall for it like I did, then that's a nice additional income. Or maybe it was all just a coincidence? Or did the lady miscalculate? That can happen... But if the cash register system shows the amount that I as a customer have to pay and the amount that has to be returned to me is also there, then I don't believe in coincidence or in incompetence Lady at the counter. Sorry, but not like that!

Absolute disaster!!!! For one menu and 3 kids menus there is a waiting time of around 20 minutes! Almost every order is wrong! Citizens cold and the nuggets burned! Absolutely not recommended!!!!

Burger King meets basic expectations with its fast food offering and therefore deserves 3 out of 5 stars. The chain offers a reliable selection of burgers and side dishes that are suitable for quick snacks. The quality of the food is consistent and what you would typically expect from a fast food restaurant. The restaurants are typically focused on efficiency, with fast service aimed at serving customers quickly. While Burger King serves its purpose as a fast food provider, the overall experience lacks any special highlights that set it apart from others similar chains would stand out. The furnishings and atmosphere of the branches are functional, but offer little that goes beyond the standard offering. For guests looking for a quick and easy meal, Burger King is a suitable option, but without the expectation that the experience or offering will go beyond the usual.

Employee plays on the cell phone then he goes to make burgers. The furniture is tattered, the tables are dirty, you are not worth the name Burger King. One star is already one too many for you

The location is really great, unfortunately when you walk into the store there is a strong smell of sewage, which shouldn't be the case for a food processing place. Unfortunately, communication with the employees was also very difficult because they didn't speak the language. It's a shame because I like Burger King. Unfortunately I won't be coming anymore

I was there the last 2 times and the meat was like raw and without the flame taste!!! I need 40 minutes to can order and the cooker really did the meat in a wrong way. Half menu to the trash. I need to find other place that cook in standard BK.

Ate the last 2 burgers and yes, what can I say, my stomach wasn't feeling well afterwards. Shortly afterwards we saw that the report about the conditions at Burger King was filmed in the branch. So it's no longer surprising that the store doesn't have a good reputation. Employees totally listless, cleanliness is okay and in general this store makes a shabby impression.

Food is cold and doesn't taste good, and the children's menu was also served carelessly without a squeeze (it wasn't there). Never again, McDonald's is much better.

Food wasn't tasty, shop was dirty

In contrast to other BK branches, there still seems to be a coordinated approach to processing orders here. So I only waited about 5 minutes. Top.

I've been there twice now, catastrophe, the only one who has an overview is Shift, the others are all overwhelmed. And the armchairs, tables, everything is broken, dirty, etc. It's a shame, because you don't feel like eating BK anymore. Oh, and maybe send the staff to German lessons first.

Broken interior, broken toilets, not enough parking spaces adequately describes this Burger King. The food is like everywhere else, you won't find any service. The tablet tray was also so full that customers placed theirs on it or sometimes next to it. Not again 🙄

So I think this Burger King is one of the best. The burgers are freshly made, the service is always polite and it is never too crowded here as it is a bit out of the way. It's actually primarily a drive-thru, but of course you can also eat in the restaurant here.

Unfriendly staff, cold burgers, soggy fries. The toilet is a sewer. Who knows when it was last cleaned? Never again. The staff at the counter were the last today, 9:03 a.m. vs. 2:00 p.m. What struck me particularly negatively was an older waitress who couldn't get anything done while her colleague was running her heels off and was completely overloaded.

Unfortunately very full, long waiting time, staff were overwhelmed

The store should be closed. The food isn't really good, the staff don't seem to know what they're doing and the interior is already completely broken.

I don't want to complain about the unfriendly service but about the food. A big king xxl with live beetles after opening the burger is very worrying. More should happen from the health department.

The food as well as the service and all the trimmings are really the last thing...you should probably hire competent staff with whom you can communicate properly and who can probably speak German...a shame about the place

"Know one, know all" Long wait for the food and then the fries 🍟 were cold and with my 2 Whoppers the patties probably saw the grill as they flew by, they were cold. After the complaint, the burger 🍔 was at the appropriate temperature. But the complaint process was very slow in terms of communication.

Nothing spectacular. The team was a bit confused today, but friendly.

So the service has absolutely improved... hope it stays that way 😇

Here they look burgers like in the pictures.

Die Langsamste "Fast"foodkette die ich kenne....!Über 20 Minuten aufs Essen gewartet....Burger und Pommes waren fast kalt....fürs Kind hat die Überraschung im Kidsmenü und die Saucen gefehlt...und welch Überraschung, es gab nicht mal Nuggets(wurden vom Personal zu weing bestellt)die Mitarbeiter sind völlig überfordert....der Innenbereich is durch offener, abgesperrter Tür total ausgekühlt und es stinkt beim rein kommen schon nach Klo!Der Parkplatz war auch völlig verdreckt.

Meine Partnerin und ich haben gestern durch diesen Laden eine Lebensmittelvergiftung erlitten. Uns ging es noch nie so schlecht. Das Gesundheitsamt wird informiert. Sowas geht garnicht!!

Katastrophale Hygienezustände. Bin 4-5 mal hier gewesen und jedes mal war keine Seife auf WC vorhanden, die Toiletten stinken schlimmer als jedes Dixie-Klo. Der Geruch zieht bis in den Essensbereich. Unterirdisch.

Essen schmeckt nicht, Toilette stinkt, hatte Magenschmerzen und Durchfall danach Nie wieder diesen Laden. Auf dem PARKPLATZ wird man abgezogen. Maximal 90 min parken ansonsten 48€ strafe. Man zahlt quasi für das ausscheissen im nachhinein also ich werden diesen Laden meiden nie wieder !!!

seh unfreundlich und genervt am drive in Schalter

Nach der Bestellung 20 Minuten gewartet, schließlich auf dem Tablett erhalten, obwohl zum Mitnehmen bestellt. Falsches Getränk. Saucen stimmten ebenfalls nicht. Buh!

Der mit Abstand langsamste Fast Food Laden den ich kenne über 30min gewartet

everywhere the same... 1 piece of meat with ketchup, 1 slice of cucumber and 1 piece of cheese... I will never eat at Burger King again in my life !

Eigentliche nur ein bekannter durchschnittlicher Schnellimbiss einer Fastfoodkette. Man weiß ja worauf man sich einlässt. Aber hier wurde ich dann doch etwas enttäuscht. Burger bestellt, Wartezeit ist ja normal, soll ja frisch und heiß sein, aber was dann kam war es eben nicht. Frisch zubereiteter Burger und kalt, Schinken halb roh, Pommes ohne Salz, so soll das echt nicht sein. Und der Laden war gerade leer, Zeit wäre gewesen. Also nicht ok. Dazu nicht alle Tische sauber und Müll und Reste in den Ecken herumstehend. Ich war negativ überrascht.

Im Vergleich zu früheren Zeiten hat sich die Filiale sehr gesteigert! Mein Eindruck: SAUBER! Servicemitarbeiterin sehr freundlich und die Bestellung (Coupons plus ein Cookie Caramel) war in gut 12 Minuten ( am Freitag Abends um 18:30Uhr) fertig zum mitnehmen! Preis für 6 Burger, 3 mal Pommes, 3 mal Cola und den Cookie 30 Euro. Finde für den Preis und die Wartezeit kann/sollte man nicht meckern! Das Ambiente hat sich nicht sonderlich verändert-man will sich ja nicht für Stunden dort aufhalten- was für mich auch nicht ausschlaggebend war! Ansonsten für ein schnelles Abendessen in Ordnung! Man sollte bedenken das für 3 Berliner Döner mittlerweile ohne Beigabe auch fast 20 Euro abgerufen werden! Ich kann die Filiale auf jeden Fall empfehlen 👍

Ich war Sonntag den 21.01.24 um 22:35 ca. im „Drive in“ Es war die schlimmste Entscheidung. Ich fahre ran und möchte bestellen kein Hallo kein nichts also warte ich, sage und schreibe 10minuten und darf mir Gespräche vom Mitarbeitern anhören. Ich habe mehrmals mich bemerkbar gemacht irgendwann ist nur ein „warte“ gekommen über den Lautsprecher. Als ich bestellen dürfte kein „Hallo“ kein „willkommen“ Nix, nur trocken „Bestellung“. Ich bestelle Smart ein Menü. Beim Fenster dann statt zu kassieren steht der Mitarbeiter rum alleine im leeren Laden und guckt durch die Gegend. Beim Pommes machen hat er seine Finger wie eine alte Oma angelutscht damit er die Tüte für Pommes öffnet. Pommes waren schrecklich durch. Keine Freundlichkeit, kein Danke, bitte oder sonst was. Schrecklich. Er war wohl laut Akzent ein arabischer Bürger Marokkaner oder Tunesier vielleicht. Einfach ein NO GO so ein benehmen. Da ist wohl eine Schulung fällig was Freundlichkeit betrifft.!!!!! Ps. Er war nicht das erste mal so bei euch.

Lage an der Strasse ist gut, es gibt genug Parkplätze.Sieht gut aus von draussen aber das WC ist ekelig, stinkt. Da sollte mehr sauber gemacht werden, wenigstens mit Deo sprühen. Die Sitzbereiche sind kalt weil die Innentür ständig offen steht. Über das Essen und die Getränke kann man nicht meckern! Nur etwas freundlicher! Mehr weibliche Bedienung kann mehr Gäste anlocken.

Absoluter Schmutz. Hab nach 2 jahren nochmal versucht. Schrecklich, ewige wartzeit, inhalte fehlen qualität ist furchtbar, es ist kalt es stinkt ekelhaft nach gebrochender Abflussleitung. wollte schlecht bewerten und hab Festgestellt das ich schon vor zwei jahren 1/5 am liebsten 0/5 gegben habe