Kentucky Fried Chicken in Düsseldorf

Very bad, cold food, limp fries, the supposed manager who doesn't even speak German is unprofessional and unfriendly, simply ridiculous

This is definitely the most rubbish KFC. Every time you order the original chicken bucket, there will be a huge shriveled original chicken inside. The dining experience is 0 stars, the environment is very poor, it is just a pure vegetable market, but there is only one in the center of Dusseldorf, so I really have no choice😅😅😅

Very unfriendly staff, half of the food is raw, the manager can't even speak German, all the staff even with a migration background, only the one at the checkout can partly speak German and also helped somewhat with my request. The manager was very unfriendly and didn't even help, not recommended!

The staff are very nice, they look great and the staff are very friendly and the prices are good

Visiting this KFC branch was disappointing and annoying. Despite a voucher from voucher.de that promised clear regulations, the process was chaotic. At the checkout I was informed that I had to redeem the voucher through the machines and would receive the same product twice. After payment, however, it turned out that the voucher was not valid for the selected product - contrary to the previous agreement with an employee. The communication was unprofessional and I ended up having to pay the full amount. The customer service doesn't even deserve one star: A lack of advice and a lack of goodwill characterize the picture. The food was KFC's typical standard - not worth mentioning either positively or negatively. The quality is average and the dishes offer no surprises. Without the voucher I would have avoided this branch as it doesn't offer any particular reason to stop by there. Shortcoming: An additional shortcoming is the inadequate organization in the branch. The vending solution may seem modern, but without clear instructions and competent staff, it leads to confusion and frustration. This shows that the branch is neither customer-oriented nor well structured. Conclusion: This KFC branch in the Old Town is, at best, a stopgap solution for hungry passersby nearby. Customer service is disappointing and food quality remains at a mediocre level. Anyone who values ​​good advice and a pleasant experience should give this branch a wide berth.

Worst KFC ever you should really be careful not to get deducted when ordering.

Best checken i ever are on g Frfr cl this is so good

I liked everything very much. It's a shame that milkshakes aren't always available. But I really liked the work of the staff, especially Valentina. As soon as we finished eating, she immediately helped us and cleaned everything up

Ordered food via Uber five times, received cold and incorrect items five times. Never again

If you like chicken... let's go...!

Best restaurant. Great service. Great employees. Clean. Food very tasty.

This KFC branch is absolutely worth its 5 stars in terms of service. A Hijabi woman works there who is very warm and friendly. I like coming here.

The food is very bad The food you receive is not as the food in pictures

Really bad branch! In terms of food quality and service, never again

usually (short) waiting time at the drive-in, but you get warm/hot meals

There were no offers and everything was quite expensive, besides there were a lot of people at 5:00 p.m. and an order of only two hamburgers took half an hour

Instead of waiting 35 minutes, I've now been waiting almost 2 hours for my food. According to the app, another 50 minutes. No one available by phone. Total failure

Fast service, good cleanliness and very friendly staff. Always come here 🫶🏻

Sweetness. takes a long time and poor service. Baby!!!

The employee forgot to pack a Zinger Burger 😭😭😭

Food arrives quickly and is super tasty!

Super trained staff and a great atmosphere. Everyone enjoyed the food. We'd love to come back!!

Very nice staff and clean places

So the first KFC branch where I got the food warm I thought it was normal to get it cold

Great food, everything is super fast and super clean here

Fast service, clean restaurant and very nice staff. Always come to this branch!!!

Can't set up terminals where you can pay by card. Worst technology since then. Pure disappointment

On New Year's Eve, December 31st, 2024, we only ordered my fries from this branch, but the Kentucky family and fries. But this morning, January 1st, 2025, we all got sick. Vomiting and diarrhea.It is not entirely clear how and in what oil this food is fried?!! The first day of the new year with a stomach ache and headache!! If the cost of ordering and eating is free, I won't go there again nor will I recommend it to anyone.

Hello my dear customers, I am very grateful that you always chose me to beautify you. I wish you a happy birth and a happy new year. Best regards Vy Lee

If you are in the old town and really want to eat, you should look for another place. The food is worse than other KFC locations Hardly cleaned up, lots of trash (even in the elevator for the disabled) Some employees don't speak German and speak broken English. Conclusion: Needs more and better staff, they are overwhelmed with the amount of customers and the garbage.

I went to order at the counter . They’ve told me that it’s only possible to pay at those self service machines … so i did . But mind you , when I was walking back to the counter to get my order the same employee was helping other costumers and I saw with my own eyes that I also could have payed at the counter . So basically he lied to me ( god knows why ) !

Food was really disgusting. There was hair on it and the food was moldy. No recommendation!!!

Great store. All the staff are nice and the food is juicy and delicious

A dirty restaurant and the staff are disrespectful. We pay money for this food and not for free. I found dirt in my food, it's a shame for the KFC chain.

Very good location come over! Chicken very very good.

They gave it another chance... but once again half the order was forgotten and when you call no one answers... very disrespectful and not customer oriented. …

Fries very cold We cleaned the table ourselves even though the shop was almost empty Employees should be careful

The shop is very clean and delicious.

I waited 2 hours for food even though the app said 35-50 minutes, my food arrived cold, the food had something disgusting in it! Just don't eat there!

Very pleasant, quick preparation, nice staff, very good deal..

Fast and nice service, very clean!!!

Very tasty and very quick to use!

Top loading, everything is clean and the food tastes great!

Very nice and tasty and also quick

Service was good and food tasted delicious

Food tastes very good. And the employees are very friendly.

Clean and big enough for several people. However, service needs a bit

Very nicely designed, food arrived quickly and tastes very good compared to other fast foods nearby!

10/10 fast service, nice staff and hot food. Keep recommending.👌🏻💪🏻

Very good store I love it. I'm there every day, incredibly delicious shop! ❤️ KFC ❤️

Nice place with nice ambience with good food!!

The food is very good and the employees are very nice

Best KFC in Germany and very polite employees

Very tasty and nice shop. Staff is also very nice.👌

Very nice seating, friendly staff and delicious food

everything delicious and comfortable

I find it very cleaner and nice there. Food very tasty and nice hello.

Mariem best employees.very good

Very nice layout, friendly staff and the food was great 🎀

Nice service. Thank you very much

Very nice Team nice people and clean restaurant!

Very good place delicious food quick convenient

The food and ambience is awesome

great service and delicious food👍🏻🥰

KFC simply the best. Legendary the best hot wings quality!

Nice atmosphere, employees do their job very well and got hot and fresh wings

Clean restaurant, fast and friendly service and delicious food.

Horrible! I've never eaten such bad fast food in my life. First of all, we stood at the checkout for 15 minutes just to pay because we ordered at the terminal beforehand. The meal then took a whole 30 minutes, the burgers ^Cheese^ and ^Chilli^ have more buns than chicken, there was exactly a strip in the middle so that the bun on the left and right was completely empty, which didn't even bother me would have if it hadn't been so dry! NEVER AGAIN.

Great store, nice staff, 5 stars from me

Very good food, service, lots of room to sit down. At times, it can be very busy.

Satisfied quickly and easily. Definitely recommended

Great restaurant! Highly recommend!

Very clean shop, nice staff, one of the best KFCs there is, 5 stars from me

Nicely decorated and also very clean. Staff friendly and located in the city center. Can only recommend!

Good food , service and very helpful people

Nice food and good people 😊 enjoyed it

Great KFC branch with good food, friendly staff. Overall great ⚡️

Personally I don't hesitate to try the KFC du Monde, and this time it's in Dusseldorf😉. And if you're already hungry, remember to wait a bit since this restaurant is right in the city center.

Very nice place and newly renovated. Invites you to eat!

Abdullah was very personable and the food came very, very quickly :)

Nice customer service, Restaurant looks clean and taken care of. Cozy atmosphere.

Best KFC branch I've ever been to, viral Abdullah. After the Icon legua he sweetened my victory

When I'm here in Düsseldorf I eat here often because it's simply delicious and in my opinion the service is very fast.

Very nice bells and good service

The employees make wrong orders or forget things

Order doesn't arrive as ordered. Workers can't communicate just lousy and disgusting

The food is ok as always, everything looks nice. But you can't refill drinks and the preparation time is longer than usual.

Very tasty food and nice staff :) gladly again :)

, very nice, always delicious 💖✨

The colleagues are very cooperative and helpful. They are also fast in serving the food

Nice service. Enjoy your meal. Nothing to complain about.

Really tasty and everything was tip top, warm and crispy, the best KFC I've ever been to

The best thing is in the old town

Overall, my visit was pleasant, and I'll probably come back when I'm craving some crispy chicken. A recommendation for everyone who likes fast food and appreciates fast, uncomplicated service.

Food was ok, but price was below ground! 18 mini bytes and 2 fries for 18€

The food is delicious, their slogan must be customer is king because they serve everyone nicely. And it is very clean.

The food was very tasty, especially the hot wings, always a pleasure!!

Always eat tasty food, especially the hotwings🌶️

Food delicious and staff very friendly!

Super delicious, thanks to all the employees!