Kentucky Fried Chicken in Darmstadt

Half of the food was missing. Unfortunately noticed too late. Tip: don't forget to check whether everything was packed correctly.

I bought kfc bites salad from KFC today but they didn't put bites in the salad I was really disappointed and felt cheated And I couldn't go back because KFC was far away from us. I definitely can't recommend it. The same salad is available at Rewe for 3 euros.😏

Food is prepared quickly. Unfortunately, a star deducted from the general rating because the prices are pretty hefty. Also deduction when eating. It's not always warm. Otherwise it's quite good.

I've been ordering online here for ages. Today there were problems because the service employee Maria didn't like the fact that I went straight to the window to pay. I've always done it that way and never had any complaints. She also said that she doesn't like ordering online anyway. Reason: she has too much work with it. So please, dear KFC bosses, train your staff a little on customer friendliness. Every time I leave 100€ in your store, which I don't think is exactly a small amount, and you get hit on so stupidly. Apparently customer is no longer king for you either.

I went to eat a sandwich, it was dry and the meat was almost toasted. I ended up complaining at the counter, but the people there are completely unprepared. Unfortunately, I couldn't eat it until the end. It had a horrible taste, it seemed like the meat was from the previous day. I even asked if it was cooked properly that way. Unfortunately, they didn't do anything, they just argued loudly!

Probably the best KFC in Darmstadt. Food, just KFC Ambiance, just KFC Service, just KFC

The service, i.e. the staff, is often very overwhelmed and I think only one of them can really speak German. The food is ok, neither too greasy nor too dry. The order came quickly and you can pour the drinks yourself. So pay once, and then all you can drink ;) And otherwise the ambience is fine

Ordered on March 29th, 2025 at 6:35 p.m., a delivery time of 35 minutes was confirmed, which would have been at 7:10 p.m. It was delivered an hour later, at 8:10 p.m.: the food was cold, the fries were mushy. Never again KFC...

Very tasty coleslaw! Unfortunately, this KFC is a little “unattractive”, but the coleslaw still tastes good. Delicious coleslaw! The coleslaw tastes really good here ;( And the coleslaw here is really delicious, wow the coleslaw is really good!

Unfortunately no chilli fries! But otherwise great!

But it is very bad that you had to wait over 2 hours for a delivery so last time I ordered at KFC was today and not anymore

The hotwings was too Cold and it wasn't not tasty Never again

Today I apparently had my jackpot day. After waiting 30 minutes I decided to ask politely. A friendly employee explained that it would be ready soon. 12 minutes later I received at least part of the order upon request. 6 minutes later the rest. A little tip: just pay attention to those waiting and maybe talk. That helps😉 By the way: there was hardly anything going on...

Food arrived 10 minutes after I ordered, 45 minutes before the desired delivery time!!!! In addition, half of my order was missing, when I called they just tried to brush me off!!! Now I'm out of money for cold food and food that didn't reach me at all!!!!

Unlike before, underground. I used to really enjoy going there. The food doesn't taste particularly good anymore and the service is only served via machines. Whoever likes it...

I had to wait 2 hours for the food but still didn't get it. Can't call. The food was cold when we got it.

Very unfriendly people, food doesn't taste that good either!

We are now finished with this store. The women's toilet was not usable. In one cabin the toilet seat was half hanging to the side and in the other cabin someone had exhausted themselves so much that it was impossible to enter. It was difficult to find a clean table (the "restaurant" was almost empty) and matched the impression left by the toilet. The food was cold. My husband bit into his burger: cold. He brought it back. I bit into a piece of chicken: cold. That also went back to the counter. We got the things brought back to the table. Now the chicken pieces were at least lukewarm... They warmed up my husband's half-eaten burger... Then he went back again... All in all it wasn't a nice experience

Extremely long waiting time...even if it was full it couldn't take 25 minutes for 2 burgers to be ready. But otherwise the food was ok

Four of us were there on a Sunday. Got the last parking space. It was totally crowded on pizza day. The corn on the cob we ordered was no longer available. Sold out. In return we got the salad and, with a lot of persuasion, a sachet of ketchup. Of the two drink dispensers, the left one was broken and completely messed up my son. The one on the right was out of Coke. They should urgently work to ensure that you get the things you order. The staff were friendly despite the crowd, but they didn't really understand me. Overall disappointing, but had good experiences on other days. Therefore still 3 stars.

I've been back for a long time. Unfortunately this time there were problems with the chicken pieces. After about 40 minutes of waiting and the unsuccessful attempt to exchange the missing chicken part for chicken wings or something similar, we gave up the missing chicken part. That was a bit annoying. Otherwise, I always found the chicken pieces here to be quite tasty.

Delivery still didn't arrive 1.5 hours after the confirmed time. You can't understand the man on the phone. We have now ordered somewhere else.

I find it quite greasy and expensive

Terrible service, delivery person incredibly rude. Food has arrived incomplete and incorrect twice. When I contacted you and asked about it, I was just told that there was nothing you could do and that I should contact the supplier, even though there wasn't even a number and the employee didn't give me a number. It's not the supplier's fault but the employees' fault, because as far as I know the food is prepared and packaged by the employees and not the supplier! Really outrageous. Wasn't even offered to deliver it later even though I had an order number and the invoice that said everything but not everything arrived.

Here, if the store is open until 1:00 a.m. on the weekend, customers are ignored without a word at 12:25 a.m. I would have understood the lead times until closing if I had given them a quick hint, but the arrogance and ignorance of the staff is subterranean.

Very friendly. Time for conversation and good food. Hi. Since I let my family try it once, I can bring it with me more often. I've known the shop since I was a child when it was still a Mekdonald. Had a small track for children. And today I still go there and it's now KFC. The shop is very nice. And carries memories.

EDIT: again, absolute filth. Drive In can't speak real German, forget salt with the corn on the cob, no ketchup and the most annoying thing, forget the coleslaw too. That was the last time in the shed. Absolute dirt. Things were missing for the third time now. This time the whole coleslaw and butter/salt for the corn on the cob.

It's actually fine here, but the service is catastrophic. None of the waitresses speak reasonable German, they are rude and do not understand the customers' concerns. Also, it is very difficult to teach them that they have made a mistake. Too bad

The order came over an hour late and they didn't even lower the price. Never again bad service.

Friendly staff. As good as kfc can be.

It's an unfriendly room, it's too cold to eat. There is no help when you have questions. In general it was very bad and I used to enjoy being there. Now I won't go there anymore. The price performance is also not right.

Unfortunately today I went to KFC Darmstadt again and my order number was 396. The staff's behavior towards me was very rude. The woman working with the hijab is extremely rude. She didn't give me an empty glass when I ordered and when I asked for it she said you have one. Then I showed her my table and took the glass from her. I will never go there again. I don't want to name a country, but I think the people from the country this crew belongs to are half crazy.

Honestly, what a mess it is to order! I only spend cash and have to place my order on a stupid computer and then go to the front to pay! You can't do anything complicated, and for me that was the last time I went into the store to eat! I miss the good old days where you were greeted in a friendly manner and could order like a normal person!

I always order takeout. All orders are made at the terminal and it is requested that this be done. The product selection is large and the food always tastes very fresh and delicious. Orders are processed quickly. The staff is always very friendly and accommodating. The selection of drinks used to be larger. Too bad.

Hühnchen Fast Food. Nette Mitarbeiter

I ordered from this KFC and waited for over an hour only for them to tell me my order was cancelled

Once again, food that we ordered to take away was missing. Since it's not the exception that something is missing, we won't be ordering anything from here anymore.

Eating takes more than 30 minutes at a fast food restaurant 😂😂😂

Honestly the best place to serve crispy chicken, a nice place recently renovated, the service is very friendly, a family friendly place, free parking, and if you buy a meal with a soft drink you can renew it for free . I highly recommend it.

Today I was in the hospital 4 hours later with food poisoning

It was super full and had to wait briefly at the ordering terminals. Even though it was so busy, it looked clean. The order came very quickly, our number was displayed and called. Staff friendly, our order was also reviewed with us. The food was delicious and was still warm when we got home.

KFC has become too expensive. 29€ is too much for 2 people at a fast food restaurant. And now on top of that the quality of the food has gone down too. 2x 9 wings box w/mashed potatoes and Cole slaw. Lumpy gravy, Cole slaw was not great and the chicken really could have been cooked a bit longer. This location is not recommended.

More like slow food... Waited 20 minutes for 2 burgers and nuggets… Employees should probably drink 2 more coffees in the morning…

The chicken is always good here but it's very expensive compared to other fast food chains.

Was very well advised by Mr. Marcel Albania. Good recommendation in the menu

Marcel, best man! Nothing more can be added.

I was there on Monday, December 9th, 2024, and I'll say it up front, I was super disappointed. Never had such a bad meal at KFC. Well, I'm not there often, but yesterday was just terrible. Normal chicken pieces where the breading (let's call it) was actually hanging limply is not what you expect at KFC. Things got worse with the Hotwings, which looked very good visually and tasted the same, but as soon as I was eating there was suddenly a strange smell (old, musty, ...) that I couldn't identify, but which turned out to be the case afterwards came from the bones of the Wings. Check your goods, there is something fishy here in the truest sense of the word. The only positive thing was that coleslaw and fries were good. Honestly, that's it for you for the time being, it's a shame.

It's clean and the food was hot and tasty, unfortunately the self-service terminals make a visit to KFC terribly impersonal, but that's a general problem in the fast food sector.

Delivery was on time for exactly that 5 🌟. The burger 🍔 wasn't topped enough for the price, and the taste wasn't great either. The fries 🍟 were dry and you can't eat them without drinking, and the coleslaw was better too. The hot wings were good but I don't need them anymore.

Wie immer der Zinger zwar nicht preiswert aber saulecker. Nur eines gibt es anzumerken, 1. früher war wenigstens einer im Laden der deutschen Sprache mächtig, schon bezahlen zu wollen unmöglich 2. Warum ist die Bestellung im Laden über die APP 7 EUR günstiger als über das Terminal einen Meter weiter!!!

Lots of crowding and unfriendly staff

Unfortunately there are no longer normal drinks at fast food, only zero.!!

It doesn't taste like it used to, everything tastes like nothing and fat. The hot wings used to have flavor, and the salad was always delicious, sweet and the mashed potatoes were very spicy.

We ordered for just under €50 (in the store). Unfortunately, the food was quite cold, despite there being little going on. The burger buns taste really weird and the sauce on the burgers didn't taste good either. The mashed potatoes have also deteriorated extremely. We ordered three small cheese slices for €3, which were of course also cold. Pretty outrageous for such a price. There is also a dip for nothing. In addition, there are only nocv Zero drinks. All in all a huge disappointment! We won't be coming here anymore and will soon prefer to go to other fast food chains where the food at least arrives warm! It's a shame, we could have thrown the €50 on the highway

The service is simply great. I think his name was Marsel. Super friendly, food delivered quickly and an incredibly good mood. Definitely again and more people like this in service!

Unfortunately the food wasn't really warm anymore, but what was worse was that the restaurant was very dirty. Now there is no service anymore. Order at the service counter except the pizza, which you can't order at the counter, only at the front. So ordered once here and once there. A bit complicated

I was there today for the first time since the renovation. It was super clean and the staff was very nice. I ordered two pizzas inside. Then I should drive to the exit so I don't have to wait so long inside. An employee even brought the pizza to my car. The pizza came quickly and was very tasty! Will come again :)

Zingerburger 3 times with the wrong bread completely different taste. Complaints were not taken seriously...laughed at.

What can I say, KFC? The food is great, the restaurant is nice and cozy and the service was good too :)

I've never experienced anything like that... THE UBER driver was probably hungry, shared all 9 bites, about 5 cm small, thought he was getting cat food. Called KFC but they laughed and dismissed it...we'll never order there again...leave it, it's disgusting

I placed an order through Lieferando today. The driver Marcel is very sweet and delivery is also very fast. I am very satisfied ♥️♥️

Actually, there was a relatively longer waiting time (20 minutes) for a fast food chain, then our food was given to another customer because the employee couldn't distinguish between the numbers "45" and "50", but that's not so bad. Unfortunately, he then yelled at us for the mistake, which we found relatively incomprehensible. Unfortunately we also had the wrong sauces with us. Overall it was still quite good and definitely very warm, even when we got home about 15 minutes later.

There's less mashed potatoes now, which sucks and ordering everything at the kiosk isn't good. Where is the humanity? My chicken pieces were rubbish everywhere so greasy

Many thanks to Marcel, We only had to wait about 2 minutes for our food, he offered us a drink while we waited. Very sweet of him. Thanks

A little bit of sauce on my chilli cheese crunch, but otherwise good

Apparently my order has been on the way for 35 minutes and is due to arrive. The route is 11 minutes. It seems like it comes from Buxtehude.

Very friendly :) great chili cheese fries

Nice place, lovely chips and chicken.

The food is good as always, unfortunately there are now only zero drinks

The fries and burgers were fresh. But I couldn't believe that there were only zero drinks. If you voluntarily eat fast food, why pay attention to calories when drinking. If I had known that beforehand, I wouldn't have gone. Service was okay but so slow even though there was only one order in front of us. As described elsewhere, the completed orders were not pushed to ready on the screen. Effort looks different in the workplace. The surcharges for extra side dishes are also extremely expensive, but that has always been the case at KFC. Paid 38 euros for 2 menus.

Marsel was very nice and friendly, helped me a lot with my order, I didn't know how these devices work, and did everything for me

Very nice employee (Marsel) we would like to come back✌️

Marcel was very nice and very helpful and prepared the food for us very quickly, thank you again you are the best.

It's dirty here, the tables are sticky, and I even saw a cockroach in the restaurant recently.

Food was just what you know. Unfortunately the atmosphere is not nice. But we were very happy because of the Marsel/Marcel staff. Very competent man and completely satisfied with everything

The toilets smell so bad that you forget you're hungry! Mess! And the prices...that's not possible. Far too expensive for a pampy roll with two small chunks of meat on it. But as I said, it has become a stupid society.

Eating on site is ok, could be cleaner. But charging so much money for dips that should actually be free is just not possible! And the delivery service is really bad and forgets what was ordered.

You think you're just going to KFC quickly. What could be special about that? Marsel makes the difference. Super friendly and absolutely accommodating because of the short waiting time for the corn on the cob. You'll be happy to go there again. Food as always good.

Marcel Albaner best man very friendly given drink for free

Food was OK. Unfortunately, the staff on site did not understand the system with the monitors that show the order numbers and their processing status. I ordered something, kept checking from my seat to see if my number was ready, but it always said it was being processed. At one point an employee at our table asked if we had the order number that I had. Then complained that he had called the number several times and gave me the order. On other occasions it looked like they didn't understand the system. The branch was also shown as closed on Google maps around 9 p.m., so we wanted to go to the big M on the other side and then saw that they were open

I used to always pick up takeout chicken wings here. Considering that this is a fast-food restaurant with no service, it is now outrageously expensive in terms of price-performance ratio. I don't shop here anymore.

We had great food on the drive in, Marsel from Albania was a very friendly employee and just before the end of the day. Always happy to be there, he definitely brightened up our day (even if it was almost over).

very satisfied. Everything was very tasty :-) Always happy

Things are getting worse at KFC. Now you are told what to drink. There are only zero and light drinks insolence. Fries were cold, the crispy burger was a bad joke. In addition, there was a very unfriendly lady in service

Everything okay 🐔 chicken chicken boook bok chicken chicken flutter flutter flutter chicken chicken chicken wings and stuff 🐔 chicken chicken boook bok bok bok flutter flutter flutter bok booook flatta chicken chicken flutter flutter flutter chicken chicken chicken wings and everything

Very good quality of meat, fresh corn and delicious mashed potatoes. Fast and friendly processing. Ambiance can be improved.

Impudence!! I live 8 minutes away from the KFC, how can the order still not have arrived after 2.5 hours?? I've already called 3 times and was told it would be there in 5 minutes. That was the last time I ordered food there!

Employee Marcel did a good job...

Were stoned badly, the Oreo shake was bad

I've lost my faith, never again now you only get zero drinks there. Disgusting and even though it's so expensive, that's really it.Ciao KFC. Justification for health hahahahahahahhaahhahahahagaga

We are here with KFC and you today. Shift leader is very friendly and nice. She treated us very well. Definitely coming back...😇

Food was really good , service was really very good , good atmosphere n friendly workers

Of course, when we are in Darmstadt, we always think about it, but the prices are no longer affordable for a family with two children for a fast food restaurant

I was there today and the kfc was very inviting, the atmosphere was good and the food tasted very tasty and the manager was very friendly.

We were well served this evening. The employee Marsel helped us with the order and also brought the food to the table. He was very friendly and made our evening better.

I was lucky and all the parts were freshly made. In that respect, delicious. The terminal order is a disaster. Confusing and far too complicated. Yes and then the price. Sorry to say but this is just going too far for fast food. That's why, as sorry as I am, it's no longer my first or second or third choice. And that's just because it has become far too expensive.

This KFC is very inviting and has a very pleasant atmosphere, the food tasted good and the employees were very nice. If there was a mistake in an order, a very nice employee named Marsel came immediately and fixed the problem.

Friendly staff. Good service. Gladly again

Were served by Marcel, he was extremely nice and helpful and accommodating! A very nice employee!!

I was there and Mr. Minaj served us great!!