Istanbul Restaurant in Balingen

I usually enjoy McDonald’s products and visit regularly, but I had a disappointing experience on May 9, 2025, at 00:10 at the McDonald’s in Balingen. I ordered a menu along with an extra Apple Pie. Unfortunately, when I got home, I noticed the Apple Pie was missing from the bag. I called the restaurant to report the issue, and a woman with a Ukrainian accent answered. I explained that I don’t speak German well, but instead of helping, she began shouting at me and possibly using inappropriate language before abruptly ending the call. I felt disrespected and frustrated by how the situation was handled. I hope the staff receives proper training on customer service and communication, especially when dealing with non-German speakers. Everyone deserves to be treated politely and fairly.

Tastes like garbage! and is also full of hair, mosquitoes, pieces of meat in the (vegetarian) food! and the service simply hangs up when there is a complaint and is unfriendly! (Don't order)!! Belongs to made

It's all ok. Friendly and delicious. Very good roast onion roast. Restaurant is very big.

I've ordered several times in the last few weeks and everything has always been 100% perfect. In some cases, delivery was even quicker, as mentioned. Pizzas taste good and are still hot. What more could you want!

Food is okay and the prices are okay too. All nice and quick.