Hertzlein in Freiburg im Breisgau

Extremely good falafel - the eggplant sandwich was great.

We were in the area, and since it was lunchtime, we Googled a place to go. Since this restaurant had a good rating, we went in to try it. When we arrived, they told us they were running an hour late, if that was okay with us. We agreed and sat down to eat. We ordered drinks: three Cokes and a water. They brought us a glass of water, and then we asked for a bottle of water. Although they didn't bring us bottled water, it should have been tap water, and they charged us as if it were bottled. And it wasn't cold, so we had to ask for ice. They charged us €2.80 for the glass, and €5.80 for the one-liter jug. The right thing to do, since they charge you, is to have served us bottled water. For lunch, we ordered Elsasser Wusa to share, which was good and presented well. And then for our main course, we ordered four Cordon Bleu Frites, which said they took 20 minutes to prepare. At first, they brought us just one Cordon Bleu, and soon the waitress came and asked if we were missing anything else. We told her we needed three more Cordon Bleu. She must have only written down one. They apologized several times for the confusion. We had to wait another 20 minutes, which made the meal take longer than expected. The Cordon Bleu was substantial and very good. The only drawback was that the fries weren't homemade. The service from the staff was good and they were friendly.

Very tasty kebab, good portions and worth the price.

Unbelievably delicious ‘Rollo Vegetaria’, and the staff were super kind!

I ordered a Jumbo Dürüm, which was supposed to come with fries. Instead, I got a salad and fries Dürüm for €9! The nerve! I'll never go back to that juice bar and advise you not to either. Go for a Leberkässe sandwich instead. The service is also very unfriendly; they don't even ask how you want your kebab.