HANS IM GLÜCK - FREIBURG Europaplatz in Freiburg im Breisgau

Everything is really perfect. Nothing to complain about. Nothing that wasn't perfect. Preferably 11/10 stars!

I called 12 times within 30 minutes because I wanted to order something and it wasn't picked up until I decided to eat somewhere else because (unlike what was said at lunchtime) you can only order food to be picked up over the phone...

Everything was fine. We old people don't like ordering via app, so the personal service supported us and we did it the old-fashioned way with our mouths ;-)

Great burger selection, a real portion of coleslaw, everything can be customized, very good, friendly service

Very centrally located, cozy atmosphere and excellent service! The food was also very tasty and on the table quickly!

Yes, absolutely. Friendly, fast, and good. Everything fits perfectly.

I found the food very tasty and the service was very friendly. I felt very comfortable and found the evening very nice.

We had dinner there last night. The service was really top notch! The young woman was so incredibly friendly and accommodating. The food and atmosphere are simply great.

Very nice, cheerful service and fast service - everyone was happy!

Short waiting times, delicious food. Only the benches are not that comfortable

Very central location, but still pleasantly quiet. Very friendly and flexible staff, at the end there was a sorbet ice cream on the house - thank you! The large selection of vegetarian and vegan dishes is particularly great. Only recommended!

Very beautiful ambience. Food is very delicious. Service is very good. Must visit place.

Super friendly staff. Food good too. Unfortunately, the tables are far too small, everything is very cramped, and there are too many birch poles that trigger claustrophobia.

Wow! The burgers are all excellent and, above all, there is a huge selection for vegetarians and vegans. 😍 The service is out of this world, all of the service staff are incredibly friendly and accommodating. For me, by far the best burger shop in Freiburg.

Excellent burgers. Reasonable prices. My only suggestion would be to expand the selection of fries and offer better fries. If you want to eat burgers, you should definitely try it.

Every time I walk past I feel like gagging because of the smell from outside

This restaurant is so chaotic and disorganized. Everyone runs around and quickly, but you are served late. Orders were carried out incorrectly and corrected incorrectly. Half of the ingredients on the menu weren't there and you had to choose alternatives. Instead of avocado cream there was cheddar cream because there was no Camembert cream in stock either. As a vegan you suffered. The checkout took forever. Not recommended!!!

Super great burgers and drinks. Good choice for meat eaters, non-meat eaters and people with intolerances. We ate here during our vacation, completely spontaneously. Great service, delicious food. The way the restaurant is designed is also really interesting. Unfortunately I found it a bit loud, but you have to put up with that. It's up to the guests, not the restaurant.

We ate there yesterday early evening. Very nice atmosphere and great decoration. The two ladies in service were great. It was our first visit to Hans im Glück. Freiburg has made new friends. Great taste. We had the “journeyman” which was super tasty. And the fries with garlic cheese. Also super tasty. When I later sought help with a taxi due to strikes, I was helped very friendly!!!! You are a great team. Thank you very much and we'll be back☺️☺️

We ordered the lunch menu twice. The prices are fair for the quantity and quality of the food. The staff was attentive and kind and the food was served quickly.

The food itself is okay but nothing more. The prices are too high, especially for these portion sizes. It's a shame, we won't be coming back. Service was friendly.

Short waiting time at the entrance on Google it said 15 minutes, actually it was only 5 minutes great. Very nice, courteous staff who gave good advice on the first visit. Food excellent, strange combinations but they fit together perfectly, the sweet potato fries are brilliant. The only drawback is the ceiling paneling in the shop, which is super nice until you look up at the ceiling and see the ventilation and pipes, which are black but it breaks the overall impression a bit, so the ambience is really heartfelt. Unfortunately, with so much effort in the shop, it would have been deducted 1 star I'm sure there was something left for the ceiling. It's a shame but otherwise highly recommended and very tasty 😋 always happy

Quite good restaurant- amazing staff and delicious burgers

Food is really okay... but several times orders have been rejected after the fact, sometimes with an order value of €60, canceled an hour after ordering. Not possible, sorry but the service is terrible.

It was very tasty and nice, but the music was sometimes a bit too present. The service and employees were very nice. Our server Justin was outstanding! :)

Delicious vegan and vegetarian burgers

The classic cheeseburger is very good. The exquisite salad. And I loved the non-alcoholic cocktails ❤️.

Very centrally located “Hans im Glück” right on Europaplatz in Freiburg. We were there spontaneously on New Year's Eve around 6:30 p.m. and got a very good seat. The ambience is typical for the chain, a bit uncomfortable at the table due to the benches. Service was super nice, everything tasted very good, we've seen toilets that were cleaner, it was still just fine. Overall positive summary. Clear recommendation from Katja & Ralf.

We were there recently for lunch. It was full but we got a nice seat. The service was very good and the food arrived hot. Drinks were great. Not too sweet and very tasty. All in all a very good visit

Tasty small portions but instead...

Very good and nice service, no long waiting times and good food. Only the somewhat narrow and small tables are a bit of a hindrance, at least in Freiburg. In Karlsruhe it looks even nicer and more spacious.

Was there with the class! Despite there being a lot of people, we were super friendly and made space. We had a lot of fun even if some people drank a bit too much

I like eating burgers here. The hot ketchup is very tasty Really great service

Very tasty, as always. Food came very quickly. Very nice and attentive service!

I ordered vegetarian burgers, and they were absolutely delicious. The service was efficient, and the staff was friendly. The ambience added to the overall experience. However, the space isn’t very accommodating for families with small children and buggies.

Delicious smash burger, good fries and fast service. Plus a dog-friendly restaurant, what more could you want.

Excellent fast service, I highly recommend!!

It is impossible not to visit it!!

Super delicious. Can some well-known burger shops take a bite out of this? The service is totally motivated and friendly

The best burgers and the finest dessert 🥰

Food is like in every Hans im Glück, it's right next to the train station so it's pretty noisy and there's no free parking.

Burgers are delicious with a variety of choices, including vegan. The lunch menu with burger, side dish, drink and coffee costs around €20 (depending on the burger) Recommended for a quick lunch

First time there, super cozy, very nice staff.

Quick, easy dinner. Very nice service

That's service. If you know Hans im Glück, it's like everywhere else - wonderful. But the service. When an order goes wrong and that happens where people work so wonderfully and confidently to master the situation, respect. We'll see each other again on our next visit to Freiburg! Thanks!

Burgers and cocktails were - as always - delicious.

Great vegan selection and vegan coffee options available at NO extra charge.

The staff was super nice. Delicious burger too bad it was 22 euros as I ordered the menu and didnt order a hot drink and got the sweet potato fries.

Good burgers and fries. Good attention. Advisable

We have already tested many Hans im Glück restaurants in the Republic and have come to the conclusion that this one is by far the best, friendliest and tastiest of all! The location is really great and there is always something to see at Europaplatz in Freiburg. We like coming here because the Mannheimer is always served in a friendly manner, the food is always prepared quickly, fresh and tasty and you are not disappointed in any way! You would think that everything at Hans im Glück tastes the same, but this is a misconception, it is by far the best here!

Food great, staff sometimes a bit overwhelmed but very nice. The situation is just loud and busy.

The ingredients are carefully selected and the dish could be balanced. For a French person, what doesn't work is the half liter of sweet salad dressing which distorts everything. The service is optimal and ultra-fast and the quality/price ratio very competitive. To compare with the restaurants which offer Baden cuisine which we have not tried.

Very friendly service and pleasant atmosphere.

An excellent hamburger shop with friendly and professional staff! I highly recommend it!

Fast food at a very good level. We definitely found the service really great. She was really incredibly friendly, even though the place was completely full. Thanks to the niches and trees in the restaurant, it wasn't cramped - even though it was fully booked. Better than many other restaurants. Gladly again!

We were very happy with the food, the staff was super friendly and helpful. We would be happy to come by again.

Right in the middle, yet idyllic. It was cold outside but the interior was very inviting.

The food is delicious and the location is a hit in Freiburg. The service employees are a well-rehearsed team. Top

On the occasion of our 3-day stay in Freiburg, we went to Hans on the recommendation of my brother. A bit naive without a reservation 😬 fortunately (the name is Program) there was exactly 1 table still available for the three of us in the rather small HiG. Ambiance as you are used to. Food also experienced as before (in Switzerland), flawless, delicious 😋 we can highly recommend the HiG in Freiburg WITH reservation!

Great burgers 🍔 and our service was great!

Very tasty, I can only recommend it. Very good service and super friendly staff

Top burgers, delicious fries and very friendly service!

Super great atmosphere!!! I was there with my boyfriend on his birthday and everything was super delicious and the service was super great!!!

I really like the Hans im Glück chain, the diversity of the menu, especially with vegetarian, vegan and non-alcoholic culinary specialties. I think it's really good!

We ate really well, arriving around 9:30 p.m. we were served quite quickly. The burgers are really excellent.

Good concept, delicious vegan burgers, very nice service

A chain or franchise, so you know roughly what to expect, which also has something good about it. The food is good (4 x burgers with different side dishes) and the service is ok. Maybe we just got a bad spot. Or I'm just too tall at about 1.85. I think it's too narrow, open benches without backrests and the person at the next table is always "in close contact" Since I have work colleagues who use wheelchairs, I wonder how people can still approve a restaurant like this these days. New and modern yes, but probably not with a wheelchair. (Toilet in the basement, everything is too narrow.) I think overall it's really ok, but it's probably designed to squeeze a table into the last niche and get rid of the guest as quickly as possible instead of being a real host and inviting the guests to linger. I'm more of a person who wants a little more hospitality for his money.

The food was very good, but the staff was very stressed, unfriendly and rude!!! 🥵😤 Well, I've never experienced anything like that. That was the last time I was there!

The burger is tasty but the price is through the roof. The tables are smaller than small, there is no backrest so you end up cuddling with the backs of other guests here and there. If you're into that 🙈 well, there's no atmosphere, unfortunately the fake trees are of no use either.

Delicious burgers with great, attentive service. The only thing that was a bit annoying was that the food was there before the drink. But okay, that's complaining at a high level. We will be back.

Really great and super nice staff. We were there twice in one week 👍

Conditions very nice and polite. The food was very good and two vouchers to redeem as no hot drink was ordered👍

Very nice service Food tastes very good Especially the burgers and salads The vanilla ice cream is also recommended

A very friendly waiter served us. The burgers were very good as were the fries. Even though the restaurant was full, our food was ready quickly.

The food was delicious, as you can clearly see, there was nothing left over. ☺️ I also really liked how the waitress took care of the people in front of us who were using wheelchairs. 👍👍👍

The service is very nice but at times overloaded and hardly has time to clean properly. The food is expensive and the prices for fries (€10) are completely exorbitant. The chips at €5 are tiny and just bone dry and cold. The dips on the tables are a hygienic disaster. All in all, unfortunately not a highlight, although the burgers were good.

I had the vegetarian bovid. Delicious. Walnut patty with goat cheese and fig cream.

The service was a bit slow for the initial order but overall a nice experience

Well I have to say that I have never eaten such a good burger! The service was very charming and also very accommodating! It happened very quickly and we were always asked appropriately about the drinks. I'm already looking forward to the next visit!!!! I can recommend this restaurant with a clear conscience!!!

Friendly staff. They let the dogs in and gave us a bowl for them without us asking them anything. The girl explained the menu to us to make our choice easier. What can I say, delicious burgers. I got a vegan burger and it was delicious. Super beautiful and original location. It stuck with me!

Food and service was tasty and lovely. But the restrooms were for whatever reason a nightmare.

Ich war kürzlich zum ersten mal beim Hans und es wird auch das letzte mal gewesen sein!!! Der Service war top, freundlich frech(das mag ich),schnell und wirklich gut! Das Ambiente gefällt mir auch sehr... Aber dann kam das bestellte Essen und ich war sehr enttäuscht über die Menge an Pommes(10 Pommes Sticks) und der Burger war naja...in nem Burger Restaurant kann mehr erwarte!!! Der Preis geht dann eigentlich garnicht!

Sehr gute Burger, auch vegan. Schneller, freundlicher Service.

Gute Burger, leckere hauseigene Sossen sehr zu empfehlen

Stylischer good dood laden meiner wahl ❤️

The perfect place! The restaurant is very beautiful and it's so nice to sit in such a decorated place! The Burgers were amazing, the evening meal deal is very recommended - the prices are good. The service was amazing as well!

A restaurant with a very special atmosphere and delicious hamburgers for all tastes.with friendly and kind waiters

Γρήγορο προσωπικό, πολύ ωραίο μπεργκερ και τηγανητές πατατες, τα κοκτειλ δεν μας άρεσαν για αυτό χανει 1 αστέρι

Sehr nette Atmosphäre auf der kleinen Insel mitten auf dem Europaplatz. Das Interieur gleicht einem kleinen Wald, welches das Essen gleich noch schmackhafter macht. Die Burger sind super, die Limos auch. Besonders die Apfel-Rhabarber-Schorle ist sehr zu empfehlen. Nur die Pommes waren etwas trocken. Gerne wieder! (Klaut die Orangen-Senf-Soße)

Sehr liebes Personal, essen schmeckt Mega gut :)

Essen war nicht zufriedenstellend und Preis nicht passend

Würde ich nicht empfehlen, wegen der sehr kleinen Portionen für die Preise.

5 Von 5 Sterne. Alles perfekt. Danke für den entspannten Abend. Sehr nettes Servicepersonal. Essen von fitten über Burger bis hin zum Dessert alles Punkt genau gemacht. Sehr gut!

super leckeres Essen, schnelle kompetente Bedienung

"Ein kulinarisches Erlebnis im Hans im Glück in Freiburg! Dieser Ort bietet nicht nur leckere Burger, knusprige Pommes und erfrischende Durstlöscher, sondern auch eine Vielfalt, die auch für Vegetarier wie mich ein wahres Paradies ist. Ich hatte den Spezialburger mit einem vegetarischen Patty – die Bestellung verlief problemlos und ohne Kompromisse im Geschmack. Der Service im Hans im Glück ist herausragend freundlich. Trotz des lebhaften Treibens herrscht eine angenehme Atmosphäre im Laden. Dieser Ort hat sich zu einem unserer Favoriten entwickelt, und wir kommen hier gerne öfter her. Die Liebe zum Detail, die Auswahl an hochwertigen Zutaten und die freundliche Bedienung machen das Hans im Glück zu einer wahren Perle in Freiburg. Wir freuen uns schon auf unseren nächsten Besuch, um erneut die köstlichen Kreationen zu genießen und die angenehme Stimmung zu erleben!"

Erfrischende jugendliche Erfahrung in einer altehrwürdigen Stadt mit gutem Essen bei einem guten Preis/Leistungsverhältnis Besten Dank für das gelungene Abendessen

Sehr leckeres Essen, freundliches Personal. Macht Spaß

Sehr gute Burger und freundlicher Service

Must go place, everything was lovely and we are not from Germany…. Friendly staff!!! Burger was brilliant highly recommended And had English menu!!

Ein wirklich nettes kleines Burgerlokal vor der Einkaufsstraße. Eine schöne Auswahl an Burger, und die sind lecker. Schneller und absolut freundlicher Service. Die Getränkekarte ist auch mal etwas anderes. Kreativ.