HANS IM GLÜCK - ERFURT Fischmarkt in Erfurt

Food was good, but you don't have to go there again just to eat, the service was very friendly, the ambience could be better than hard and narrow wooden benches

Great service, very friendly, food very good

Plenty of food to choose from and very friendly service. Top

It was delicious! Thank you! Keep it up!

A very good restaurant. It's similar to the other branches of the chain, but that's not a bad thing. The staff is super friendly and if you don't like contact with strangers, you can also order and pay via your cell phone, thus reducing the interactions with the staff to the moments when you get your order. The food is fresh and I can highly recommend the homemade lemonades and iced tea. Everything is prepared and delivered very quickly. There is a changing station in the disabled toilet. However, it is not barrier-free. At least not via the main entrance.

Hello, today we were at Hans im Glück. We were served by Nico and Sascha mixed the cocktails. An outstanding service with incredible humanity. First time in Erfurt, although we eat out a lot. Thanks so much.

The fries are absolutely amazing. The burger tasted good.

Nico is an absolutely awesome guy and Sascha makes absolutely awesome cocktails!

Large selection of burgers, very nice, attentive staff.

We went to Hans im Glück for lunch on a Saturday. At first the queue put us off a bit, but then we realized that it cleared up relatively quickly and so we got in line. After about 5-7 minutes we got a table in the back of the restaurant. The ambience is natural and chic, in Scandinavian style. Unfortunately, our table didn't have a backrest, which shortened the time we spent there. The toilets in the basement were clean and stylish. The only drawback was the unpleasant smell. An automatic scent freshener or regular ventilation is recommended here. That's why I'm deducting one star from the overall rating. The waiter was very friendly and radiated a good mood. We ordered the lunch special twice. This came in a reasonable time. The fries were crispy and the citizen was well fried with fresh ingredients. The portion size was good, even if you are very hungry you will be full. Unfortunately, the food afterwards was heavy on my stomach until the evening, which I didn't find very pleasant. I usually only have this when I rarely eat at a well-known fast food restaurant. That's why I'm deducting one star from the individual rating here too. Now an important note! Digitalization moved in here too. If you want, you can place your order using a QR code. But we ordered from the very friendly waiter. You can also pay the bill through it. Here's the important note!!! During the payment process it is NOT possible to simply pay the invoice amount. You are obliged to give tips. There are the following selection options here. With our invoice amount of €49.20 1. Round up to the 5th place, to 55€ 2.7% 3. 10% 4. 15% 5. 20% Here is the question? If you now order your food via the app and then pay for it. Then, in my opinion, 2/3 of a waiter's job is done by myself. Then why am I obligated to tip for this? The next question that arises. Who gets the tip? The app or the waiter? I'm happy to give a tip when the service is good, but I want to be sure that the person who deserves it gets it. All in all, we enjoyed our visit to Hans im Glück.

Very tasty food and a large selection, and you'll definitely be full! The young man who served us was extremely friendly, personable and created a relaxed atmosphere. I just found it a bit cramped inside - if you are coming with several people, it is advisable to sit outside or check beforehand whether there is enough space. Still a clear recommendation!

We made a reservation for 3 people and used it as a birthday surprise. The food was very tasty and arrived after a short wait. We'll definitely be back.

Everything looks good and tastes good too

The hygge atmosphere is excellent!

The vegan lentil burger was really excellent! Tastes great and beautifully prepared. I can definitely recommend him.

Very tasty, great atmosphere and I find the ability to order directly at the table using my mobile phone very practical. However, when paying via cell phone you have to tip a specified amount, we didn't want that and therefore had to wait a long time (with children) for the service person to pay. After asking three times and about 25 minutes later, she came back slightly annoyed, that wasn't nice and put a damper on the whole thing for us...

Good food, lots of vegan alternatives & good drinks. Very friendly staff. Dogs are welcome. We'd love to come back. (:

Very pleasant burger joint with top quality food. Not exactly cheap.

If you’re ever want to order anything - don’t. Out of roughly 60 orders only 4 of them was as ordered. Most of them missing part of the items and/or adding (sauces, drinks, burgers, salads). In many cases mixed orders also (like batat pomes, not normal goldenfritten). Highly not recommend to order. If you’re eating in restaurant - most likely you will be able to fix your order with employees. Burgers - 5/10 Pomes - really nice with addings

Very nice staff, the food was great and came quite quickly. We felt very comfortable and would love to come back :)

We were there on January 22nd. here. Since we were engrossed in conversation, it took us some time to choose, so the waitress - Jenny - had to come to our table several times. Nevertheless, she was extremely friendly with us, recommended great dishes and constantly checked and asked about our well-being. I would have liked to have eaten two pieces of the Veganuary burger if they had fit. :D And the thirst quencher more than lived up to its name. We stayed for a long time, the acoustics were pleasant so we could have a good chat. Very cozy in a corner. There are no backrests, but you can still make yourself comfortable on a wall space.

Everything was so relaxed and the service was super nice and friendly. The food came very quickly and the service was very attentive.

Despite the restaurant being full, the waiter was super nice and service was quick. Unfortunately my burger wasn't my cup of tea, but I probably just chose wrong, because the brioch bun was very tasty and so was the patty. Would love to come back.

Like other restaurants in the chain, very pleasantly decorated. The order took a little longer than expected and we had to ask again when paying. Food was delicious. Unfortunately we couldn't redeem our voucher block because it was a holiday.

We were very excited. Friendly staff, food was great...We look forward to our next visit.

Always very good. The service is excellent and the food is delicious.

Were there yesterday January 25th, I've never experienced anything like that, Nico served us with amazing service, I was thrilled that such friendly service still exists... Any time again when we are in Erfurt... 100% recommendation...🍔

Super nice place nice ambience service super nice also a good view outside for children also very nice everyone super nice super nice Prices are for the dish I actually think it's a good price it was extremely tasty🦭

Very tasty food. Super crispy fries. Very tasty burgers (also highly recommended vegan). Large selection of cocktails. In addition, the staff was very friendly and the food and drinks were delivered to the table super quickly.

I absolutely loved my visit to this burger restaurant Hans im Glück! The burger was by far the best I've ever eaten in my life - juicy, perfectly seasoned and simply delicious. The ingredients were fresh, the rolls were fluffy, and the combination of flavors was to die for. The service was also first class: friendly, attentive and quick. The ambience was cozy and inviting, ideal for a relaxing evening. I would highly recommend this restaurant to any burger lover - they really value quality and taste!"

I was very satisfied and the burger patty was absolutely juicy and very seasoned. In general the burger deserves 10 stars.

The location is perfect and the interior looks nice. The staff was friendly. But...... We were seated in the farthest corner and even though the waiters were constantly passing us, no one made an effort. After more than half an hour, the young man finally came. There were posters everywhere about a Spar meal, but this menu no longer exists. There was no time or date mentioned on it. The citizen was nothing special for me. The fries looked nice on top, but it didn't work any further down. I find price/performance much too expensive. That's my opinion.

The burgers are good, crafted with attention. They are good, no doubt about it. For me a 5* burger needs to spark my mouth, to go the extra mile. The place is very nice and somehow with a tropical twist. The prices are medium/high like all the places in this time we are living in.

Chic burger restaurant in Erfurt's city center. Top burgers and fries with first-class truffle mayo! You really sit in style in the middle of a birch forest. Payment via PayPal also works perfectly.

Great food and above average service, we'll be back

Great ambience, you have to like burgers or salads. This is perfect. Great drinks, very nice staff. We felt very comfortable.

Very nice service, delicious burgers and great ambience!

I'D RATHER GO SOMEWHERE ELSE! We were in this restaurant HANS IM GLÜCK at the end of September. We ordered the classic burger with cheese, fries and a small salad. As a drink we ordered a currant spritzer. We only gave one star because we didn't come to sit, but to eat. The burger was poorly topped, the meat was dry and the slice of cheese was wafer-thin. You really can't speak of quality, at least the burger that day was subpar! The salad tiny and dry. Not edible! So now for the fries - I've never eaten anything like that before, totally burnt, some were black and all tasted like charcoal! The drink was so full of water that even with the greatest imagination you couldn't taste fruit. I'm really not exaggerating here, but I do compare the "menu" with McDonald's and have to say that HANS IM GLÜCK would lose out hugely in such a comparison! I also reported this to the waitress, there was no comment. In addition, in the end it was a hefty price that absolutely didn't justify the meal. For us, this burger chain HANS IM GLÜCK is dead. We, very rare fast food consumers, will head straight to MCDONALD in the future and did so after our stay at HIG in Erfurt!

A very nice restaurant with a good interior design (birch forest), unfortunately quite expensive.

Nice ambience. Delicious burgers

Great service, warm manner, quick drinks and reasonable waiting time for food, food very tasty! Thanks for the lovely evening!

Very tasty mulled wine, recommended by a charming employee.

It's time to enjoy delicious mulled wine outside in the pouring rain. We liked it very much.

Great atmosphere and delicious food. Highly recommended!

The service was really friendly, but the burgers weren't warm anymore...that was a real shame...

Incredibly nice service, delicious burger, nice ambience. Gladly again!

The two of us managed to get a small space in the full restaurant and had nice and quick service when taking orders. Some of the food was served after a short wait. What was more problematic, however, was the burger and fries that we ordered, which was only served after the second request, around 20 minutes after the first dish. The dish was probably left abandoned in the kitchen for the time, which was particularly evident in the fries and the topping. After feedback, it was pointed out that this could happen at full capacity. Unfortunately, a hot drink offered was no compensation for a cooled meal.

Tip top. Food and drinks came very quickly, were very fresh and tasty. Great service and very friendly staff. We'd love to come back.

Excellent food and great service.

All in all I was satisfied, nice atmosphere, nice team. The burger could have been a tiny bit bigger and unfortunately there was a mistake with the bill. That's why I'm deducting a star, but I'll come back any time.

Hans im Glück at Fischmarkt in Erfurt offers a delightful burger experience with a variety of options, including vegan choices like the highly praised "Zeitgeist" burger. The restaurant's charming ambiance, featuring fairytale-like decor, enhances the dining experience. While some patrons find the prices slightly higher, many agree that the quality and taste justify the cost. Overall, it's a recommended spot for burger enthusiasts seeking a pleasant atmosphere in Erfurt.

We originally wanted to eat at the Christmas market, but since it was evacuated we looked for an emergency solution. The food came quicker than the drinks, which surprised me. But we were happy that the kitchen was still open around 9 p.m. We tried it in two other restaurants before, but the kitchen was already closed. The service was quick and friendly. The cocktail Drachenflier had a bit too much alcohol. I would have been happy if the service had looked around the corner more often during the meal, then I would have asked earlier if the drink could be stretched.

Sometimes very unfriendly service Food mediocre There are much better bars in Erfurt Hans im Glück is not recommended

The service was super nice and polite. Food came very quickly. One half of the burger was ice cold, the other half was lukewarm. The fries are just lukewarm. And that for €27 as a menu. This is the third time this has happened to me in two different stores in the chain. Just not right.

We were here today with 4 people to eat at the best time for lunch. As soon as we entered we were greeted in a friendly manner. No reservation - no problem. The young lady who delighted us with great food and delicious drinks after great advice does an excellent job. Very customer-oriented, calmly friendly and considerate. Thank you very much for that 😊 We would be happy to come back.

Thanks to the boss for making it possible to organize a table for 6 people on Friday evening without ordering.

Very tasty food and great service

I've eaten at Hans im Glück several times and have always been very happy. The food is always very tasty and the drink is also good and the service staff is always very friendly. Highly recommended 😍🤩

The service was very friendly, the onion rings were actually the best I've ever eaten and the in-house soda was great BUT: I'm aware that a good burger patty costs a lot. The buns are a matter of taste, I probably made a mistake with sourdough but the salad was definitely not fresh and at 15 euros I just ask for that. The size was sufficient compared to the direct competition Peter Pane but too small. The furnishings are nice, unfortunately we sat in front of the kitchen and if the Liferandodude is constantly staring at you while you eat then it gets annoying at some point the second time. You can order and pay (including tips) directly via QR code or in the old-fashioned analog way.

Unfortunately we weren't satisfied. Four of us were there in the summer. Restaurant was well filled but not to the last seat. We waited an hour for the drinks and 1.5 hours for the food. This is clearly too much. When the drinks were gone, no one asked again. Service seemed overwhelmed. Food was okay, but nothing more. Frustration prevailed due to the waiting time.

Looks inconspicuous and small from the outside. The opposite is the case. Fantastic ambience, delicious food and really loving staff. My insider tip for Erfurt. Thanks so much

The price-performance ratio doesn't suit us for normal burgers with the usual side dishes.

Yesterday I went to Hans im Glück Essen with friends before the Christmas market. The ambience is really very appealing, modern and cozy. However, there are also some problems with the processing and the quality of the food. The restaurant was full and despite pre-ordering, we stood at the entrance for almost a quarter of an hour as ordered and not picked up to be assigned a seat. I understand that the wait staff is busy, but on a night like this, someone should be assigned to the entrance and take care of seating assignments so that guests don't have to stand outside and wait in the cold. Another NEGATIVE POINT are the “Loaded Fries” which as such do not deserve their name. The chili cheese version for 10 euros was anything but loaded! We were served a small bowl of soggy, lukewarm fries, topped with the cheapest processed cheese and pieces of jalapeno that could be counted on one hand. “Done” carelessly. However, the burgers were delicious and the service was totally communicative, entertaining and confident. A thumbs up for that.

Our visit to Hans im Glück was absolutely great. I was particularly excited about the ability to order and pay digitally. This saves waiting times and makes life easier for both guests and staff. The service was extremely friendly, something you rarely experience these days. I'm thrilled and would love to come back.

We had lunch with 12 people. The food was very good and the service was very friendly and attentive. After ordering, it took almost 15 minutes for everyone to get their food at the same time, which is pretty quick in my opinion. Really highly recommended.

The food tasted very good, but the waiting times for food and drinks were no longer justifiable and the entire organization would have to be reconsidered. Very unfortunate.

Delicious restaurant with a nice atmosphere and nice staff.

Lots of seating, large selection of burgers

Bennie, the shot of "Berliner Luft" after dinner... Thank you, great service, sweet.

We were welcomed and served in an exceptionally friendly manner. We felt very comfortable. Burgers, soda and ice cream as desert, all very tasty!

All in all, really worth a visit. Can be highly recommended

The young service staff are great at helping you order the food. Everything is just great

It's perfect as always, burger 🍔 Delicious with spinach 😋

Good and quick service. Good food and great drinks.

Cool app for ordering and paying

The waitresses were very nice and the food was very tasty. So if you like burgers, then a good place to go.

Good restaurant for a franchise, always full but no problem with reservations. Very nice service staff and good quality burgers - a large selection even for vegans. Recommended.

super tasty food, nice service.

Very tasty food served by a very friendly staff.

Very pleasant restaurant, the food was very delicious and I'm already looking forward to the next visit.

Unfortunately the fries was not really freshly fried. It taste like it was heated up so I couldn't eat. Service was good and they were friendly and smiling.

Chic burger joint in a central location!

Service staff very hardworking and super friendly. Froozy drinks TOP! Waiting time for drinks is at the limit, similar for food. However, it was well attended. Seating arrangement on the outside terrace is far too close to other guests, some tables are too small. The bans are super tasty. The poultry salad was well dressed (visually appealing) but drowned in the dressing (please serve separately), then the salad remains crunchy. The chicken meat was also, like the burger, too thick, tasteless and dry. Unfortunately, the price-performance ratio is not justified (too high), in our opinion. 2 burgers, 1 salad + 2 drinks (alk.feei) over 50 euros. Quality was already better. Please check it critically and optimize it if necessary.

The Hans im Glück is ideally located, boasts friendly staff and delicious food at fair prices.

Didn't meet Hans, good food and drink.

Actually, I'm not a fan of the big burger chains, but you can really eat out here without any worries. The burgers are not run of the mill and there are many ways to customize your dishes. In addition, all dishes are perfectly labeled as vegetarian or vegan. The atmosphere is very modern, but also quite individual. I like it a lot. The service is also very modern and young. A relaxed atmosphere is part of it. We'd love to come back!

We were at Hans im Glück for the first time and were very positively surprised. The food was delicious, our waitresses (2 girls) were very, very nice and attentive. The thirst-quenching lemonade was super delicious and the lunch specials are highly recommended. The toilets didn't smell that great, maybe because they are in the basement. Thanks for the great service 💓

Nice little restaurant with good service. Food was okay.

Compared to mc, good burgers, but in terms of price-performance ratio there are far better burgers, fries are quite good. Unfortunately, the waitress also delivered several parts of the order incorrectly. Unfortunately it's not the first time this has happened here, hence my last visit here.

Food great, service still has room for improvement. We always had to actively make our presence known so that we could order something to drink.

Very good burgers, huge selection and super friendly staff

- the employee was very friendly and accommodating - the salad was tasty, but not quite crunchy - My colleague's burger was very good - the chocolate cake is particularly delicious

Small but very nice. Super tasty, creative food. The lemonades are amazing.

Food was perfect. The service from the waiters convinced me to give it five stars. The waiters/waitresses were all really nice, professional and friendly. I'll recommend it. And again and again.

Hans is and remains lucky. In luck!! We would go again!

Nice unconventional burger restaurant that we already know from other cities. The service is very nice, but this time we had to wait quite a long time for our drinks and food, about 45 minutes. The service was friendly and the food was very fresh and tasty. However, I found the cocktail to be quite small. All in all, highly recommended - especially with children.

Varied menu with well-cooked dishes and quality products. Relaxing and pleasant environment. Honest prices. The staff is kind and attentive. I sent some photos but Google didn't publish them

Compared to other branches, the waitresses are extremely friendly

nice cafeteria and delicious drinks

Everything is very good. Dad food could be better.