HANS IM GLÜCK - ERFURT Fischmarkt in Erfurt

The price-performance ratio doesn't suit us for normal burgers with the usual side dishes.

Yesterday I went to Hans im Glück Essen with friends before the Christmas market. The atmosphere is really very appealing, modern and cozy. However, there are also some problems with the processing and the quality of the food. The restaurant was full and despite pre-ordering, we stood at the entrance for almost a quarter of an hour as ordered and not picked up to be assigned a seat. I understand that the wait staff is busy, but on a night like this, someone should be assigned to the entrance and take care of seating assignments so that guests don't have to stand outside and wait in the cold. Another NEGATIVE POINT are the “Loaded Fries” which as such do not deserve their name. The chili cheese version for 10 euros was anything but loaded! We were served a small bowl of soggy, lukewarm fries, topped with the cheapest processed cheese and pieces of jalapeno that could be counted on one hand. “Done” carelessly. However, the burgers were delicious and the service was totally communicative, entertaining and confident. A thumbs up for that.

Our visit to Hans im Glück was absolutely great. I was particularly excited about the ability to order and pay digitally. This saves waiting times and makes life easier for both guests and staff. The service was extremely friendly, something you rarely experience these days. I'm thrilled and would love to come back.

We had lunch with 12 people. The food was very good and the service was very friendly and attentive. After ordering, it took almost 15 minutes for everyone to get their food at the same time, which is pretty quick in my opinion. Really highly recommended.

The food tasted very good, but the waiting times for food and drinks were no longer justifiable and the entire organization would have to be reconsidered. Very unfortunate.

Delicious restaurant with a nice atmosphere and nice staff.

Lots of seating, large selection of burgers

Bennie, the shot of "Berliner Luft" after dinner... Thank you, great service, sweet.

We were welcomed and served in an exceptionally friendly manner. We felt very comfortable. Burgers, soda and ice cream as desert, all very tasty!

All in all, really worth a visit. Can be highly recommended

The young service staff are great at helping you order the food. Everything is just great

Good and quick service. Good food and great drinks.

Cool app for ordering and paying

It's perfect as always, burger 🍔 Delicious with spinach 😋

The waitresses were very nice and the food was very tasty. So if you like burgers, then a good place to go.

Good restaurant for a franchise, always full but no problem with reservations. Very nice service staff and good quality burgers - a large selection even for vegans. Recommended.

Very tasty food served by a very friendly staff.

super tasty food, nice service.

Very pleasant restaurant, the food was very delicious and I'm already looking forward to the next visit.

Unfortunately the fries was not really freshly fried. It taste like it was heated up so I couldn't eat. Service was good and they were friendly and smiling.

Chic burger joint in a central location!

Didn't meet Hans, good food and drink.

The Hans im Glück is ideally located, boasts friendly staff and delicious food at fair prices.

Service staff very hardworking and super friendly. Froozy drinks TOP! Waiting time for drinks is at the limit, similar for food. However, it was well attended. Seating arrangement on the outside terrace is far too close to other guests, some tables are too small. The bans are super tasty. The poultry salad was well dressed (visually appealing) but drowned in the dressing (please serve separately), then the salad remains crunchy. The chicken meat was also, like the burger, too thick, tasteless and dry. Unfortunately, the price-performance ratio is not justified (too high), in our opinion. 2 burgers, 1 salad + 2 drinks (alk.feei) over 50 euros. Quality was already better. Please check it critically and optimize it if necessary.

Actually, I'm not a fan of the big burger chains, but you can really eat out here without any worries. The burgers are not run of the mill and there are many ways to customize your dishes. In addition, all dishes are perfectly labeled as vegetarian or vegan. The atmosphere is very modern, but also quite individual. I like it a lot. The service is also very modern and young. A relaxed atmosphere is part of it. We'd love to come back!

We were at Hans im Glück for the first time and were very positively surprised. The food was delicious, our waitresses (2 girls) were very, very nice and attentive. The thirst-quenching lemonade was super delicious and the lunch specials are highly recommended. The toilets didn't smell that great, maybe because they are in the basement. Thanks for the great service 💓

Nice little restaurant with good service. Food was okay.

Compared to mc, good burgers, but in terms of price-performance ratio there are far better burgers, fries are quite good. Unfortunately, the waitress also delivered several parts of the order incorrectly. Unfortunately it's not the first time this has happened here, hence my last visit here.

Food great, service still has room for improvement. We always had to actively make our presence known so that we could order something to drink.

Very good burgers, huge selection and super friendly staff

- the employee was very friendly and accommodating - the salad was tasty, but not quite crunchy - My colleague's burger was very good - the chocolate cake is particularly delicious

Small but very nice. Super tasty, creative food. The lemonades are amazing.

Food was perfect. The service from the waiters convinced me to give it five stars. The waiters/waitresses were all really nice, professional and friendly. I'll recommend it. And again and again.

Hans is and remains lucky. In luck!! We would go again!

Nice unconventional burger restaurant that we already know from other cities. The service is very nice, but this time we had to wait quite a long time for our drinks and food, about 45 minutes. The service was friendly and the food was very fresh and tasty. However, I found the cocktail to be quite small. All in all, highly recommended - especially with children.

Varied menu with well-cooked dishes and quality products. Relaxing and pleasant environment. Honest prices. The staff is kind and attentive. I sent some photos but Google didn't publish them

Compared to other branches, the waitresses are extremely friendly

nice cafeteria and delicious drinks

Everything is very good. Dad food could be better.

Delicious burgers and a chic atmosphere. thank you for the great evening

Near the fish market in Erfurt - delicious burgers and salads - with an outdoor area - nice ambience indoors

Service is top, they respond to customers even when the store is full.

Price/performance ratio is not right at all.

Unfortunately, the food was only warm, not hot. The hot chocolate was only lukewarm. Otherwise super nice service, nice atmosphere

We ate very well and the service staff were also very friendly

Very nice and friendly service, young/dynamic team. Simply great

best burger shop in Erfurt Edit May 24: Unfortunately, we have now noticed several times that there are clearly not enough service staff employed. After 1 hour we had a drink after complaining, no food in sight... Unfortunately not an isolated case

The operation is not particularly efficient and can take a little longer. It's often a bit fuller and louder. Not the best place for people who are sensitive to noise. All in all, a nice experience. Especially with friends. And above all, there are many good vegetarian and vegan options.

The food is good, the service is very friendly, but the service leaves a lot to be desired. We waited a long time for our food, the food had been in the hatch for ages, but it wasn't served. The extra sauce was missing, but it was on the bill. But it's not the rule. I would give Hans another chance.

You sit on benches without backrests like sardines in a can, surrounded by a plastic jungle that is eagerly poured to smell musty like a sofa that was under a leaky gutter. Plus ketchup and BBQ flavor.

Delicious food and interesting atmosphere...we always come back here

Very friendly, the burgers and drinks are very tasty

Super tasty burgers and the juices are great

Very nice restaurant. Very friendly staff and good service. Staff very attentive. The food was very tasty and the cocktails too. Dogs allowed. Price performance ratio is right

Very friendly staff and the food was very tasty 😋

If there are four of you, the place is quite cozy. Otherwise everything was great!

Mega selection, lots of delicious cocktails and it tastes good. The tables are a bit small and you sit on benches.

The Hans im Glück Restaurant in Erfurt is really great: the decor is airy and relaxed, the service is very friendly and fast, and the food is exceptionally fresh and delicious. Please continue!

Nice location, only the walkways are kept very narrow and the entrance area (if no one is coming towards you) Hello, nice and friendly! The food was well portioned, but not everything on the menu was offered

The food was very tasty. The service was very friendly and attentive. A team made up of many young people. We were very impressed. When you come into the restaurant it is very pleasant and you feel at home. Sitting on benches with only birch trunks to separate the individual table groups took some getting used to for us. When you see the building from the outside, you don't think that it is so spacious inside. The space was used very well. We would have liked to give full stars, but the toilets smelled extremely like drains and urine. Unfortunately it wasn't very clean and there was no towel paper either. If the staff were a little more attentive in this area, then Hans im Glück in Erfurt would have earned full points.

So the vegetarian burger with spinach is highly recommended, the normal beef burger was a bit dry. The staff was very, very friendly and the atmosphere was very cozy. The cocktails are a bit expensive in my opinion as is the whole food. But these really pop. The rule is better one less than more🤭 but all in all highly recommended and we would be happy to come back

Mainly burger bar. Service a bit slow and tables were a bit uncomfortable and cramped. Great for a quick meal but not great to spend all evening in.

Ambiance and feel-good factor are top! In my opinion the prices are too high in relation to the amount of food. A handful of sweet potato fries for €6.50 is already steep. Half a liter of beer €5.50...

Very friendly and fast service, very tasty and visually appealing food.

Food was great. The 🍔 were great Prices 👌

Delicious food, nice ambience. Recommended.

Dinner with a difference, always with pleasure

I haven't experienced such a great team in a long time. Child-friendly right up to the end, the food was amazing, I immediately passed it on to Instagram. I will gladly come again .

I've eaten better. And also cheaper

Great ambience! Good for switching off!

The atmosphere is nice and tidy, the staff is very friendly. Food is, well , just a chain. Nothing special. Our spicy Pomeranians were mushy, not spicy and the sauce was an indefinable mush. The 🍔 worked although my husband's was very dry. Mine with chicken and egg was ok. For the sum you ultimately pay, you can get better and tastier burgers in individual shops in Erfurt. We were there to love our niece, she likes it, but we won't be coming back again.

They were forgotten several times by the waitress... unfortunately the space and seating arrangement is much too narrow or small because 4 people at a table hinder each other while eating.

The atmosphere is super relaxed. The room design is such that we and 2 small children were able to sit quietly and with plenty of space and the other guests were not disturbed. All requests, including special requests, were fulfilled and the waiters were available at any time. There was enough delicious food for vegetarians and picky eaters. We loved it so much that we now go there every time we visit Erfurt.

Reservierung gehabt, bei Ankunft war das aber egal, wir wurden nach draußen geschickt und sollen doch in einer halben Stunde wieder kommen…. Haben uns dann für ein anderes Restaurant entschieden. Sind extra 60km gefahren, nicht so geil.

Hatte einen schönen Abend mit leckerem Essen und freundlichem Personal. Das einzige was ich zu bemängeln habe sind die Preise - die sind überzogen.

Nice but quite busy location, friendly staff, reasonable prices. Reservation is recommended

Schönes Restaurant lädt zum längeren Verweilen ein. Man fühlt sich wohl.

Leider waren wir von unserem letzten Besuch sehr enttäuscht. Getränke und Essen waren gut. Allerdings war dieses mal, der Service das komplette Gegenteil von dem was wir sonst kennen. Sehr lange Wartezeiten am Eingang - trotz vorheriger Reservierung und zu einer Zeit mit weniger Frequenz ( 16:45 Uhr ! ) , lange Wartezeit für Bestellungen, lange Wartezeit auf unser Essen. Zweite Getränkebestellung wurde komplett ignoriert, kam nicht an. Der Bezahlung ging dafür extrem schnell.. Wir hatten das Gefühl das unsere Tisch trotz guter Lagen im Herzen des Lokal eher vergessen / übersehen wurde. Keiner war wirklich zuständig! Getränke und Essen waren wie immer gut, leider in Kombination mit den stark nachgelassen Service für uns nicht gastfreundlich. Vorerst nicht wieder. Schade..

Sehr schönes Burgerrestaurant mit tollem Service und Ambiente,Preise sind auch human👍🏻🤩 Wir kommen auf jeden Fall wieder😉

Burger und Co immer ok. Sehr freundlicher Service.

Super leckeres veganes Essen, top Bedienung. Wir kommen wieder 😊

Sehr liebe nette Menschen. Immer wieder gern

Super Essen, Super Service und Super Ambiente. Die Burger, die Pommes und die Getränke haben mega lecker geschmeckt. Der Service der Kellner und Kellnerin war sehr zufriedenstellend und man lässt gern auch ein Trinkgeld da

Ich war am 11.12.2023 zum erstmal bei euch zusammen mit meiner Freundin und ich war überwältigt von außen total unscheinbar und wenn man reinkommt Wow 🥰Einfach nur Hammer man denkt man ist in einem Birkenwald wie im Märchen !Der Service ist super freundlich das Essen ein Traum es gibt auch noch eine Cocktailbar der Preis passt auch für die Qualität und wir sind einfach nur verliebt in dieses Restaurant und wir sind schon bald denk ich wieder bei euch Also alles in Allem hatte sich die Fahrt nach Erfurt gelohnt 😁👌Also Leute ihr müsst es unbedingt mal erleben also auf nach Erfurt ins Hans im Glück ✌

Wir waren als Familie am Sonntag Abend zu Gast. Es dauerte sehr sehr lange bis wir unsere Bestellung aufgeben konnten. Nachdem wir zwei mal nachgefragt hatten ob wir eventuell mit dem Tisch umziehen könnten, da es sehr gezogen hat , haben wir einen anderen Platz erhalten. Nach einer Stunde fragte wir höflich nach den Pommes für den kleine, dürfte ja nicht wild sein ein paar Pommes für ein Kind zu bekommen. Nach einer weiteren viertel Stunden erhielten wir unser Essen. Einfach schlecht, Burgerpaddy und Hähnchen kalt und für den Preis einfach nicht angemessen. Auch ein nachfragen ob alles in Ordnung sein, wird nicht gemacht. Wir wollten nach fast 1 1/2 Stunden auch nicht noch länger warten. Das einigst positive war die Freundlichkeit der Servicemitarbeiterin. Einfach schade.

Wir waren sehr zufrieden und wurden sehr Freundlich und Kompetent bedient! Wir kommen gerne wieder .

Es war ein sehr schöner Nachmittag im Hans im Glück. Das Essen war sehr gut und die Speisenauswahl vielfältig. Die Bedienung war sehr nett und zuvorkommend.

Tolles Ambiente und lecker Cocktails

Reservierung via Internet problemlos, nach Ankunft relativ schnell Tisch zugewiesen bekommen, Karten ausgehändigt - und dann ist erstmal 20 min gar nichts passiert. Bis wir die Burger auf dem Tisch hatten, waren seit Ankunft 70 min vergangen. Die Bänke sind für halbwegs groß gewachsene Menschen einfach nur gruselig unbequem. Burger und Pommes sind ganz gut - aber weit entfernt vom früheren Standard. Alles etwas kleiner und weniger und nicht ganz so knackig. Für vier Burger, vier Pommes und vier alkoholfreie Drinks insgesamt rund 110 EUR bezahlt - da passen Preis und Leistung für meine Begriffe nicht zusammen. Premium sieht anders aus, der Abstand zu McD und BuKi zu gering.

Ganz tolle Raumgestaltung, neben Bürgern auch tolle bowls, viel Vielfalt in der Bürgergestaltung! Der selbstgemachte eistee war super lecker und vor allem sehr attraktiv. Bedienung war noch etwas uneingespielt, aber sehr freundlich. Wir haben uns wohl gefühlt

Sehr schön zum Essen oder trinken das Holz aussehen passt perfekt in das Ambiente sehr zu empfehlen der Preis geht auch klar

Durchschnittliche Bürgerkette, nichts besonderes. Das Patty ist vom Geschmack keine Überwältigung, man kann es Essen, aber mehr auch nicht. Pommes waren kaum gesalzen und waren leider auch nur Lauwarm. Die Servicekräfte waren freundlich und aufmerksam & das Ambiente ist auch einladend.

Ich kann das Restaurant leider nicht weiter empfehlen. Schon als wir rein kamen, wurden wir in die letzte Ecke gesetzt, obwohl das ganze Restaurant fast leer war. Die Gestaltung im Laden ist sehr schön, dennoch ist die Musik so laut gewesen, dass wir uns kaum unterhalten konnten. Nach 20 Minuten wurde erst unsere Bestellung aufgenommen und nach 4 min kam das Essen. Das Essen hat leider gar nicht überzeugt. Es wurde teils das falsche gebracht, war schlecht gewürzt und hat nicht besonders geschmeckt (Kalt war es auch). Die Preise sind sehr teuer , für die Qualität die man bekommt, ES STEHT ÜBERHAUPT NICHT IM VERHÄLTNIS!!! Das Personal war ZUM TEIL sehr freundlich und hat sich gut um uns „gekümmert“. Dennoch war der Abend mehr als Entäuschend.

Immer wieder lecker, die Burger, die Getränke und immer nettes Personal..

Der leckerste vegane Burger, den ich bisher gegessen habe! Dazu eine sehr wohlschmeckende Brombeer-Rosmarin-Limonade und das in einem tollem Ambiente mit sehr netten Service!

Zwei schöne Abende mit sehr aufmerksamem Personal und leckeren Speisen und Getränke hier verbracht.

Kurz auf einen kleinen Bummel durch Erfurt ein schönes Restaurant gesucht und bei Hans im Glück stehen geblieben…von außen sehr gemütlich und appetitlich…wurden auch sehr positiv davon überzeugt…sehr nette und freundliche Bedienungen, sehr geschmackvolles Essen und selbst gemachte Durstlöscher…für mich 5 Sterne und einen nächsten Besuch gesichert…

Burger war lauwarm, keinesfalls saftig - wie angepriesen - Billigkäse ohne Geschmack, Präsentation lieblos - kurzum: so ein Gericht ist den Preis keineswegs wert.

Leider erfolgte ca. 25-30 Minuten nach der Platzierung am Tisch keinerlei Bedienung, weshalb wir das Restaurant wieder verlassen haben. Nicht zu empfehlen.

Super Service freundlich... Eher selten in Erfurt.. Tolle Burger 🍔.. Pommes 🍟 waren total versalzen Toller Innenbereich,macht echt was her.... Sehr beengtes Sitzen Einen Kritikpunkt gibt es, das Küchenpersonal war sehr laut,auch in der internen Annmache von Kollegen egal ob Küche oder Service... Das möchte ich als Gast nicht hören