PETER PANE Burgergrill & Bar in Erfurt

Wir waren abends mit 8 Personen hier. Die Karten kamen relativ zügig, nach angemessener Zeit wurden die Bestellungen aufgenommen. Die Auswahl und Variationen ist recht groß. Die Getränke und Speisen kamen zeitnah und für alle in kurzem Abstand. Die Burger waren allesamt lecker, die hausgemachte Limo ebenso. Der Cocktail bestand - wie bereits von anderen Gästen zuvor beschrieben- zum Großteil aus Eis. Die Einrichtung modern, die Sitzgelegenheiten sind allerdings nicht überall als bequem zu bezeichnen (Holzbänke). Für meinen Geschmack war die Musik zu laut, es waren kaum Gespräche möglich. Das Personal war durchweg freundlich und flink. P.S. WC war soweit sauber, allerdings sichtbare Staubablagerungen z.B. auf WC- Papierbehälter usw. WC-Papier teilweise leer. Insgesamt eine Empfehlung.

Apart from the food, which was really good, not recommended. The service was absolutely friendly, but a 15-minute wait at the door despite a reservation is rather suboptimal. The waiting time for the food (approx. 40 minutes) also doesn't give a good impression. You can with a clear conscience advise against the mixed drinks because, despite the high prices, they tend to be tasteless and watery. The worst thing, however, are the extremely uncomfortable seats in the bar area. A millimeter-thin padding followed by a sharp wooden edge convey the “luxury” of a 3rd class compartment in Siberia. Overall, and at a cost of just under €40 per person, it is unlikely that we will visit there again.

As always, fast, friendly service. The restaurant was full but the service was quick and friendly. The food was as expected.

We went to Peter Pane here in Erfurt for a spontaneous dinner with two children. First we reserved a table and then we were shown to the table without waiting. The atmosphere is cozy, not too crowded, not too loud and really nice with the dimmed lights. The drinks came quickly and the food was brought to the table and served just a few minutes later. The portions are generous enough and more than enough for children. Even for us adults, our plates are full to the brim. The fries could have been a little crispier, but they were tasty. In terms of price, the restaurant is at the higher end. You have to take that into account. But you can pay a visit to the restaurant once a month.

We were there with family and found the offer very good. We were welcomed and served very friendly and the price/performance ratio was also right.

Well-trained staff, nice atmosphere/ambience, I can only recommend it, we had a lovely evening there :)

We like to take a trip to Erfurt and then eat at Peter Pane. The food is something different and super tasty. The service was super friendly and attentive. See you next time.

The food is great. Everything tastes very good. Large selection of vegan and vegetarian burgers. Unfortunately there are not enough waitresses/waiters. However, the waiter who served us was very helpful.

Burgers were okay, sweet potato fries weren't crispy enough, rather mushy. Condition was very friendly. Seats are uncomfortable because there are no backrests. Music is way too loud, you can't have a normal conversation.

There were 4 of us there today on October 16th, 2024. The reservation by telephone worked very well and we got a table straight away. The food was absolutely delicious. Burgers are not run-of-the-mill burgers but their own very tasty combination as well as the cocktails The atmosphere was modern if you bring your seat, the seating options are usually without backrests, so after several hours they are very uncomfortable but bearable Overall it is a very good restaurant that I can warmly recommend. We would love to come back

Citizen was slightly cold, there was too much ice in the drink and it took too long to collect

We were in the restaurant here in Erfurt on October 15th, 2024. A pretty empty restaurant and we had to wait quite a while until we were shown to a table, which still had to be cleared and wiped down. The seating was very uncomfortable (wooden bench). The burger was good. The 0.4L cocktail for €8.90 consisted of ice with a bit of flavor. I find that very exaggerated. I have also read other reviews and older statements address the same problem and nothing has changed. Yes and then the standard answers.

A slightly late review. The ambience is quite good, but the tables are far too small/cramped for 4 people. You had to wait a long time for service. The cutlery was only available upon request. I also ordered Tequila Gold... as we know with an orange slice and cinnamon, but they didn't have that. The food was good, but only lukewarm.

We were greeted very friendly and taken to our reserved spot. A very nice young man immediately took care of us. Food came as ordered and quickly. We were asked several times whether everything was OK and whether we needed or wanted to order anything else. Everything was great!!!

5 orders, 5 wrong deliveries, staff doesn't understand German.

I think I could serve the guests here better even if I wasn't trained

The food is good but expensive.

Thank you for the great food, very good service. Thanks to Christoph and the team 👍🏻

Great food, with very friendly staff and good service. Big thanks go to Christoph.

Everything great. Always happy again!

We ordered from the restaurant in question. We only got half. Fries (5€ each) and sauces (3€) were missing. The drinks were also wrong, as was the topping of the burgers. Even though it was right on the receipt

Great service, despite the large crowds. Food and drinks very good. Would love to come back.

We have been to PeterPan several times. However, there currently seem to be problems with processing orders. We waited 1 hour for our food and then had to take it away. We were there for lunch break. The staff themselves were very nice, but were also a bit stressed. I assume that too few staff were hired in the kitchen or that people were absent due to illness. There is no other way to explain the long delays. In the future, communication should be open and honest when there are longer waiting times. Or you are not allowed to accept guests at all. Only orders can be processed that are ultimately manageable. Otherwise the quality will also suffer and guests will eventually be dissatisfied. We will definitely come back to see if the problem has been resolved in the future.

In “Peter Pan” Tommy darts around, Serve pirates, fairies - it's not difficult. With a smile and a quick gesture, If he brings food, the professional always stays on the ship. Whether Peter, Wendy or Hook with a plan, Tommy stays cool – the hero of “Peter Pan”.

The food was very tasty and the service was just great!

It was quick, the food was delicious and Tommy was nice

Very good service and very good food. Only recommended.

Good food, friendly service Good food

The fries arrived almost cold. The burger and frozen yogurt were great. Peter’s lemonade is way too sweet. Service was friendly and quick

We went to Peter Pane for the second time today. The food is really good. The burgers taste delicious and the lemonade is really great. But the ambience leaves a lot to be desired. 🙄 The table was still dirty despite the reservation. I was handed the cleaning rag, which I was then allowed to use to wipe the back corner of the table (sounds crazy, but it's really true! ☝️😝). There are no coasters or saucers for the lemonade. The condensation drips and spills all over the table and your pants. The cutlery comes in beer tankards (nowadays only after the dishes) and therefore doesn't fit in with the decor at all. The sauce bottles are super greasy and almost slip out of your hand when used. They certainly haven't seen a cleaning rag since their first day on the table. 😑 Unfortunately you sit very hard on the pure wood. Only a thin fleece material gives the appearance of padding. Today we were really unlucky: we had to wait a long time at the entrance to be seated, our drinks were forgotten, the food only came after an hour... plus the cutlery was missing. When we wanted to pay, almost the entire team suddenly disappeared - we must have waited another half hour before we could pay. 😬 Given the hefty prices, great service would be desirable. However, we didn't experience this on our two visits.

We ate there with a small child. The service was very accommodating. From crayons, to changing the table to a lower table and cushions for the child. The food also tasted good.

On the advice of friends, we went to eat here. The ambience and atmosphere in the restaurant were very original and inviting. Unfortunately, our service left a lot to be desired. It seemed like the employee had no idea about the menu or couldn't answer simple questions about the dishes. Over time she seemed to get annoyed and started to get rude. It should be noted that one of our citizens' meat was dry, but we paid extra for the meat. Overall, the food was delicious and we might come back. You have to know.

The burgers are really delicious, I can understand the hype. The interior design is super cozy and creative. But you definitely have to reserve a table because it is always very busy. Would also recommend the burger menu as it is simply cheaper. But otherwise it's a really great shop, I would even say the best burger shop in Erfurt

Inventive system catering, very tasty. The toilets are worth seeing and the Peter Pan story is “read out”

Very tasty, not cheap, but affordable.

First we sat outside. After no service came after 20 minutes, but we were definitely seen, we asked again. It turned out that there was no service outside today, so we took a seat inside. As always, the standard music is playing, which can also be listened to via the playlist on Spotify. It doesn't suit my taste. The service was extremely friendly. I chose the current promotional product, the Smashburger. It was very tasty, but also very small. If you want to fill up, add a large portion of fries or a second burger. The dirty plates bothered me. There were still grease residues from the previous model on it. You could see it wonderfully as soon as you took the fries from the extra bowl off the plate, as there was nothing else on the plate at that point. I also preferred to drink my drink straight from the bottle while looking at the glass. The placemats and the table under the placemats also require thorough cleaning. The interior is very worn in some places, especially the benches.

Very tasty burgers and side dishes! The burger menu offers classic and unusual variants (also many vegetarian and vegan burgers). Large portions. Very good service. Large restaurant, but still cozy.

Very nice service. The restaurant was very busy. The benches take some getting used to. It was actually a very nice evening there, the service wasn't stressed and always kept calm. The food was very good.

Unfortunately we were unlucky this time. We had reserved a table, arrived on time and were escorted to our seat. Then we waited 45 minutes for service. We didn't even have the map. We got these from the neighboring table. After 60 minutes we were finally able to place our order. The ambience and food are good, but the music is very loud, so entertaining is difficult and becomes tiring after a while. It was also very warm, so after 2 hours we were happy to be outside again.

Good burgers on poor seating. A backrest would have been nice. Even in an almost empty restaurant, you have to wait for a table to be assigned to you. Seems a bit strange. High price level

The staff is just super friendly and enjoys their work, that's how it comes across. The citizens fish and the sauce a poem. We'll come back when we're in Erfurt.

The burgers are nothing to complain about, the staff is friendly and nice. Depending on the time, however, you may wait a little longer for a burger, which is a bit tiring with hungry children and the music is quite "loud" for a restaurant.

Even though there was a wine festival in town, we still managed to get a seat without a reservation. The service was super accommodating and you didn't have to wait long for your order.

Very nice restaurant. The staff is super friendly and accommodating. Gladly again.

Tasty as always, everything goes quickly, all the staff are nice

Nice staff, great food, only the benches at the tables are very uncomfortable🫣 a few cushions would be enough.

It has a bit of a train station hall feel to it. .......the gentleman at the reception tells me: we have a table for three quarters of an hour - fast food?.... .....the prices are quite generous.........- absolutely untrained staff, who are also right at the reception - you just don't need it as long as there are still masses of undemanding customers who are obviously only the focus have the food itself - which is ok........ Service is at the limit. Tables with benches without backrests are not for me either 😎.

The food was delicious, you can always count on getting a good burger here. There is definitely enough choice so there is something for everyone. The only point of criticism is the cocktails, which seem to consist of 90% ice cubes. There is definitely still room for improvement here, especially in view of the price asked for it. Depending on where you sit, it can be a bit uncomfortable. However, even when the restaurant is full, the service is still attentive and friendly. All in all, I can recommend a visit, but it's best not to order a cocktail at first.

Great food, very friendly staff and great ambience. Gladly again at any time 👍☺️.

Friendly service, fast and uncomplicated service, freshly and deliciously prepared, attractively presented.

3 mal bestellt, 3 mal das falsche bekommen. 👎🏽👎🏽👎🏽 Wenn man überfordert ist, sollte man sich nach mehr Personal umschauen!

Waitress very friendly and very good advice (was our first visit...), my salad with burger meat was overly spicy because it felt like there were 50 pepperoni on it... my husband was very satisfied, his burger was really tasty... but was able to entertain you don't feel like it because the music was super loud 😬

It's good to be blue like the ocean again

Slow service, maybe they are way too understaffed but a burger joint should not take an hour to serve a burger during lunch.

This time we had a very competent service employee who kept an eye on us and was very friendly. However, this was countered by the many other service employees who forgot parts of the orders and only delivered them after repeated requests. Some were rushing through the restaurant so busy that it caused a lot of unrest and two seemed completely overwhelmed by the entire situation. The burgers themselves were good, although the breadless version always saves on the additional salad. If you're lucky, you'll get a leaf on top. How many of the special features are on the burger is often linked to luck. This time, for example, it was a lot of Parmesan and little bacon, sometimes it's the other way around and sometimes there's hardly any of either. The fries have become thinner and therefore no longer as potato-like. If you know all of this and prepare for it, then any expectations you may have will not be disappointed. Compared to other Peter Pane locations, this one in Erfurt is rather poorly positioned in terms of personnel and when it comes to food, it's just a matter of luck.

Unfortunately, it has slowed down quite a bit in the meantime. Too bad.

We always enjoy coming back :) Great food, great ambience, top prices

Super chic and modern restaurant. Very tasty burgers and fries. Never had such a mega cocktail before. We'll definitely be back!

Great staff....! Quality was good, taste was okay but nothing special. Way too expensive!

Great atmosphere and nice and attentive staff who also accept criticism gratefully and friendly.

Very tasty, good service and reasonable value for money for the region!

The food there is really tasty and the portions are big enough. Service is friendly and accommodating. But I've been there a few times now and wouldn't go again. Simply because it takes far too long for the food to arrive. You also wait forever for drinks. I don't know if families are privileged and get food and drinks quicker, otherwise I imagine a visit here with children would be absolutely exhausting due to the long waiting times. At least a waitress noticed that our drinks had been forgotten and bought us nachos, which was very accommodating. Nevertheless, the restaurant is not for quick hunger.

Very nice restaurant. The food is highly recommended, and the drinks are also excellent. The service is friendly and you don't have to wait long. Unfortunately I found the music a little loud. But otherwise the restaurant is highly recommended.

What can you say...great service, delicious burgers...a successful Friday evening...thanks for that

Great restaurant, friendly staff

Very nice restaurant with delicious food and drinks (homemade lemonade) and extremely courteous staff

Always nice and the waitresses are super attentive

We waited 40 minutes and no employee!!

We always enjoy going to the Peter Pane Burger Grill. Great ambience, delicious food. Everything is very good and makes you feel good

Very friendly service, little waiting time...everything was great!

Full points! Everything just fits. Mega tasty; Price-performance; Mega friendly staff and service, great ambience, even in the toilet, with the radio play of Peter Pan. I definitely recommend it and I will come again!

The food was quite good, but I found it a bit overpriced and unfortunately not really comfortable.

Rare burger eater but still very fond of homemade lemonade and avocado burgers. Gladly again.

Very nice atmosphere, with very tasty food!

Burgers get 4.5 stars from me because I found the meat a little too dry. But that's complaining on a very, very high level ;) Overall it was super tasty 😋 Burger very large and tasty with fries crispy and very good in taste. Dessert frozen yoghurt outstanding. The service was super friendly and great fun. Highly recommended

We ordered food to pick up, when we arrived at pick up time we were told to wait a few minutes. After 30 minutes our burgers finally arrived. When we unpacked them at home, we got the wrong burgers. Waited a total of 1.5 hours for the wrong burgers.

Were in Erfurt today, the service was really super nice and fast. The food was great, it tasted good and was fresh. We were all thrilled.

We enjoyed a wonderful meal with fast and friendly service

I love being there and eating… Everything at Peter Pane is just right for me...the employees are very nice and everyone tries hard to get your order quickly...Peter Pane is my absolute favorite restaurant

From the reservation (totally easy online) To the toilet (where stories are told over loudspeakers) Simply great. There are burgers without buns, exactly what I like. 😊 Food was delicious, service was friendly, great atmosphere 👌

Even though we were told that it would take a little longer and that we should come back in 20 minutes, it happened pretty damn quickly. We had negative experiences in Dresden and were therefore very surprised. In total we were inside for 60 minutes for our lunch burger and this break was just right for us

It was a pleasant stay, the food was delicious, the service was very nice. However, we have one small point of criticism. Unfortunately, our cocktail had a lot of crushed ice in it, so there wasn't much of the cocktail to enjoy as it ran out after just 4-5 sips. (On other visits the same cocktails had less ice)

Once again bitterly disappointed with the food and the waiting time. We ordered at 12pm for 1pm. They think it should be enough, but at 1 p.m. they said it would take another 20 minutes. It was finished at 1:45 p.m. Unfortunately, three citizens were prepared incorrectly and the great new potato rolls were simply double toasted and were hard. When we called that there had been an error with the order, we were turned away and should have complained on site. So next time everyone eats, open it again? Are you serious? If there was at least an apology, but you don't get even that...

Went to Peter Pane in Erfurt for the first time and absolutely loved it. The food and cocktails were delicious and the service was really top. Price / offer: Very good. You'll definitely be happy to see us again :)

Delicious food and nice ambience.

Atmosphere is cozy but we give 3 stars because of the hard sofas that are not very comfortable. The food is more than worth 5 stars!

One of the good Peter Pane restaurants with great service!

I ate a very tasty burger without bread, which was once again a treat. Everyone should try it

So that's the 6th time that I order via Paypal and pick it up, you have a waiting time that is never fulfilled, you arrive and end up waiting another 45 minutes for your food and every time you have to check whether you have made the order correctly even though you have it write about this, after 6 times, we still haven't managed to get the time right or the food to be served correctly. Biggest bum load. I'm wondering how the pushing can go so well. Thumbs down from me. I'm curious if you'll delete the review

Tasty but a bit expensive for burgers.

Very nice and courteous service. Food was delicious

A very nice Peter Pane in Erfurt. Fast and great service. Always happy 👍🏻😊

Had another lovely evening. Leggar burger with lots of side dishes, nice service and a chic atmosphere... Of course it also has its price... (37€ / person)... the breadless burgers are also recommended!

Hi, it was a horror instead of a culinary delight. For us, the price is too high for the ratio of what is delivered. A better McDonald's store when you think about it. Unfortunately there are better franchise chains in Europe. Today was Thursday, a day of the week, not even Saturday or peak time. Food was prepared without love and dried out. Apologies to the cellar (who absolutely did his best), it was busy and exceptional today. What happens when all the tables are occupied, does the food stay under the warming device for longer? Waiting time today at 35% with local guests... 55min.. with 5 service staff.. too bad but unfortunately more appearance than reality. And as a restaurant critic said, go to the toilet, see what it looks like and you'll know what the kitchen has to offer. See photo.

The food was once again very tasty and the staff was very friendly. Thanks.

Were on June 28th. Eat at Peter Pan because we were there last year and the price-performance ratio was really great. We were all the more disappointed when, after a long time and asking whether we could now order, we were served what we were served. The lettuce leaf was wilted, brown, just disgusting, the burger was cold, the cheese on it was just old and hard. Couldn't be eaten. Unfortunately it wasn't possible for the chef to contact us briefly about the situation. We were given an espresso as compensation, we didn't get the sugar that came with it, we paid our bill and are absolutely disappointed. Drinks were very tasty. It's a shame because we were really looking forward to the food.

Very good restaurant, nice people and good atmosphere

Great restaurant with friendly service, nice ambience and delicious food.

Pre-ordering often makes sense here and can be easily done via the restaurant chain's website. The waitress always explains the special features of the food very nicely. Personally, I think the menu is only worth it with a (non-alcoholic) cocktail. If you prefer lemonades or something similar, ordering them individually is usually cheaper. By the way, the sweet potato fries are delicious!

Very long waiting times before you even get a table. We also waited almost an hour for the food. The staff was temporarily invisible, as if they had been swallowed up by the earth. It's a shame...I knew it better otherwise!!!