Hamaliya Pizza in Hamburg

We ordered at 1:27, at 1:40 we were called that the driver should be there at any moment. He arrived at 2:16 and probably took a detour via Morocco. We were already afraid for the driver and wanted a missing report do something crazy

Just ordered. Getting wrong and half-baked pizzas... Too bad

Ordered two pizzas this evening on September 22nd, 2024. Salami with jalapones, Long flight hungry. The pizza was hard, cold, the salami was too thin, some of the corners were burnt. Hard, careless slapping and burnt jalapones, of course too little toppings. Neither did the tomato sauce and cheese. Due to our move, I have been ordering from this branch since May. My orders amounted to 130.00 euros (moving helper) 50.00 euros Also just two pizzas. Today the pizzas were one, but I already ate them (hungry, long flight .)worse than the other After dinner I called them and explained the problem and said that the pizzas should be credited for the next order. I think it was the store manager on the phone and asked to send me two new pizzas. I also said that one pizza had been eaten. Maybe he didn't understand me. No idea. 10 minutes later, the person who took the complaint on the phone called me. Excited in not so good German, His wording exactly. "Where pizza burnt, where salami burnt, have you never eaten pizza? I tried to answer this, but somehow couldn't figure it out. Because he repeated his text. In a boy's tone. I interrupted his scolding and asked, "Are you insinuating that I want to get pizza for free?" His answer, Yes, that's what I mean. I replied, Have a nice evening. I have only ordered pizza there since it was pizza joeys. After Dominos. Unfortunately you cannot order pizza from other branches because they have a catchment area sales system. That will probably leave me with Smiles in the future. Maybe it tastes good too. Domino in Osdorf never again. I will report this case to the highest authority. After 25 years you are accused of lying and scrounging. Unfortunately you have to give one star to leave a review. Terrible

It's exactly the same with me, you order a Dallas and compared to the advertisement there are all kinds of salami slices missing, so far I've ordered around 20 pizzas in 40 days. -Dallas - Chilli So far the pizzas have always arrived lukewarm. When I pointed out that a pizza from Smileys was supposed to be handed over at around 65°C, a very unfriendly and arrogant German guy stood at the door. It has to be said that for once I was a bit late today and fell asleep. Still, the pizza was hot and delicious. Today I ordered another pizza and it was more like salami than Dallas, the pizza was no longer hot and rather lukewarm. If you want it to work, you have to call at least twice, immediately after ordering and shortly before delivery. I already had three boxes opened, so you first have to clear yourself of the fact that something was done to the pizza because you complained the day before Management doesn't seem to have the staff under control. On the phone etc. they always say we take this very seriously, "blah", sorry "blah", all empty words. If you're in the mood for a great pizza, you won't be happy here.

Please stop filling our mailboxes with your flyers! It says “No Advertising” for a reason. That's why we don't order from you.