Gourmet City in Heidelberg

Let's see, it's an all-you-can-eat buffet, you eat a lot, but the food.... Except for some beef noodles that were delicious, the rest of the things were fried and the sushi was good...

The food was as you would expect from a buffet, average. It was loud, uncomfortable... For the money you can cook better at home.

Very tasty food and great ambience

We had made a reservation for 6 people 3 weeks in advance and got the table at the door. Accordingly, it was quite a drag. The selection of food is bombastic, but some of it is cold. It takes about 15 minutes to fry, as only one cook takes care of all the prepared plates. Unfortunately, this food is also cold. You won't find glasses for cola or cups for coffee with milk or latte macchiato; if you ask, you'll be handed a beer glass for latte macchiato! Been there for the first and last time.

The establishment has deteriorated. The food seemed to be warmed up. A man who doesn't know how to fry does it. Been several times over 2 years. We won't go again

The hot dishes were all cold. The duck didn't taste good and neither did the peanut sauce. It used to be better, now the quality has become worse. The plates were wet and the glasses had seen better days

Die warmen Speisen waren kalt. Die Ente war gar nicht gut, die Erdnusssauce hat nach garnichts geschmeckt und war auch nicht lecker. Waren immer dort aber nach heute gehen wir dort nicht mehr hin. Und für so einen Preis muss die Qualität stimmen. Teller teilweise nass, die Gläser sahen nicht mehr schön aus. Wackelpudding gab es aber der war sehr fest im Glas. Ist nicht mehr zu empfehlen, war mal besser.

Pro: Nice ambience, lots of choice, plenty of drinks. Used dishes were picked up quickly. Cons: Waiters look very busy but you have to approach them when you want to pay. Nobody came to our table. Unfortunately the food was bland and very greasy. There was a lack of freshly cooked/healthy food, 99% of the dishes were fried/fried. Diarrhea, nausea and abdominal pain were the result. Unfortunately, the toilets weren't very clean, there was toilet paper everywhere. I really liked the restaurant before Corona, it's a shame that the quality is no longer the same.

At the beginning everything was delicious. And now full of fat and super salty :(

Very large selection of food. Something for everyone. All you can eat and drink.

Was there for the first time. The staff is bustling around somewhere, the buffet is plentiful, but drinks are even less. No heat, everything has to happen quickly, like on a treadmill. You also have a certain amount of time and then you have to vacate the place. I'd rather go to a restaurant where you'll be greeted.

The food is well cooked. There is a wide selection. Cold and hot drinks are included in the price. It's all ok. We didn't notice any negative points.

I've been there twice now for dinner with someone... We ate from the buffet and were able to try a lot of things. The selection is huge and it tastes great. There is something for every taste here. Service staff very nice. Walk around and occasionally clear away used plates that are no longer needed. I will definitely go there again. Price performance very good Highly recommended

A construction site in the middle of the entrance area. You should have left there. No friendly reception. We were there for the first time. It's more like a kindergarten for the employees' offspring. Several employees marched around with their children in their arms and did not respond to our questions or requests. These children then touched the food and put it back or ran loudly through the hallways. The food was scraped into a container next to the table, as was the case in Eastern European standard pubs. The toilet stank of urine, the toilet lid is crooked or loose and the socket at the sink is unprotected and totally dirty. My husband slipped on the toilet floor because of the piss. I have never seen such poor quality in terms of food, service and hygiene. Disgusting and the price is outrageous. Employees in the kitchen and in service who understand something about Asian cuisine would be an advantage.

Cold food, no Chinese noodles, sushi unnecessarily wrapped in plastic. It used to be really good.

Very good and fresh food. Well attended on Saturday evenings and still enough warm food 😊

It was very nice to have gone to eat at Gourmet City. The food was exquisite. The attention of the staff was very professional. I fully recommend it.

Shocking animal cruelty in the entrance area I was at this restaurant recently and I have to say I am deeply disappointed and appalled. At the entrance there are two turtles in a tiny aquarium that is completely unsuitable. The poor animals have no space and are constantly trying to escape from the pool - a sad sight! It's simply heartbreaking to see these animals locked up like this, without the opportunity to move around in a humane way. This is nothing but animal cruelty! I cannot recommend this restaurant to anyone who has even the slightest respect for living beings. Urgent action should be taken here so that the turtles get a better home!

Great restaurant to eat with family and friends, I can only recommend it ✌🏻

I ordered hamburgers for a total of 60 euros. And a hamburger didn't arrive.

Food was average to good (some of the squid rings had probably been lying around for too long and were extremely soggy). Unfortunately, the price for a buffet at over 30 euros is now excessive! You used to pay 17 euros for a comparable buffet including service! And nobody needs all you can drink. Unfortunately there was no service (everything was self-service, only tables were cleared). If I go to a restaurant with service and eat a la card then I'll be around 20 euros per person. Overall, you can definitely eat there. If there are a lot of guests there, it is just correspondingly loud. Unfortunately, the price/performance ratio is only mediocre.

This Friday at 8 p.m. we spontaneously came to “All you can eat”. From the outside it looks pretty nice and modern, but it's deceptive. When you entered, you immediately noticed the huge buffet with around 16 bowls (8 different types of chicken) and an acrid smell of sweat and mold. 31 euros is quite a lot. There are better Chinese restaurants. We were also charged 7 euros a total of 3 times for “half-full plates” (inedible food or leftover food). The "All you can drink" buffet only consists of Cola, water and Fanta, NOTHING MORE! I advise anyone who has a bit of taste and doesn't want to ruin their weekend to eat here. Towards the end of the review process (around 9 p.m., open until 11 p.m.), a ride-on cleaning machine drives through the store while you enjoy your food. Next morning update: DIARRHEA AND NAUSEA

If you want to eat nice, tasty and good food, this is the perfect place. Here you can fill your stomach as much as you want with this selection. I think the restaurant is beautifully decorated and it gives you a harmonious feeling to eat there. The staff regularly comes by the table to clear the empty plates. The price was quite high but for such a wonderful evening it was worth it.

An all you can eat restaurant. We had a reservation which wasn't necessary because there were plenty of free tables. We asked an employee that we had made a reservation and wanted to know where we could sit down: with a grumpy face, the answer didn't matter. A chipped display on the table shows the prices. We had to ask how the rest worked. For eating: a small conveyor belt with cooled sushi, raw ingredients for the grill, ready-made dishes. Drinks also available for self-service. Only the used plates were cleared away quickly. Okay for a meal on vacation, I wouldn't go there again.

Something for everyone to eat, baking tray is fine, other than that the temperature leaves much to be desired, sometimes even cold. Price is for what you get

On Monday I had work to do in Rohrbach and thought…why not! I should have forgotten! At 1 p.m. the buffet was already pretty full! For pork and duck, only pure fat, beef as tough as dishcloths! The food and a jasmine tea 19€ was too much for the quantity 19€! What little I had eaten was heavy in my stomach and Mr. Unterberg had a hard time cleaning up!

It tastes good but not as good as it did at the beginning. Unfortunately, prices have risen significantly recently. The staff is still very friendly and accommodating.

First and last visit...!!!!!! Very poor quality, unfriendly staff, sometimes unhygienic. Examples: Peking soup like water - Mongolian grill without various sauces and spices - Grill master scratches his whole body and then prepares the plates - he gives plates to the wrong customer, after returning them he wants to give this plate to the right customer - you get rude answers to questions Answers - no boss as a contact person on site. After 20 minutes we left the restaurant without having eaten much. We raised the issue when paying and were not offered any goodwill regarding the price. That would have been the least!!!!!!! The Sauer couple from Dielheim

There is all you can eat there. Everything is good so far. Everything is nicely prepared in the restaurant area. The principle there is general, only self-service, no matter what... Only the clauses are a bit... well... if you are there with children. 7 euros extra per plate if it is not eaten empty. Of course you can go there more often, that's okay...still. The toilets in the men's area also need to be checked more often because they were dirty after 20 minutes because some people urinated next to them.

Belongs to a chain with Frankfurt. There are many varieties. There will be no barbecue at noon. Very good value for money.

This was the second time I've eaten there. The first time on November 9th, 2023 everything was great. Today August 11th, 2024 when you came in you weren't greeted. 1 of 4 employees only got a small nod. Then we were informed that they had to refill the buffet first, so we waited for ¼ hour... Nobody came to us and told us that we could start or get something to drink, nothing. We had to ask ourselves. Everything in the restaurant and the food was clean ✅ there were far too many empty drink crates behind the counter. The plates were only cleared away after half an hour and with 11 people there is a very high stack. 2 out of 4 women's toilets were dirty and the floor in the men's toilet was sticky. Food top class ✅ but not everything is always refilled.

Very good restaurant, especially recommended for lunch. Good price-performance ratio. Staff very friendly and accommodating. Despite stricter hygiene rules, a buffet works. Any time. Correction, the drinks are now included in the price, but the price is completely off. Therefore unfortunately no longer recommended.

There are many things, the ingredients are fresh and very clean, and the price is very reasonable

All self service. It's just cleared away. Employees cannot be recognized because they wear private clothing. This is about mass. Very loud because everything is open. Food was OK, but nothing that stood out from the crowd.

I understand that the buffet is more expensive in the evening than during the day. What I unfortunately don't like is that children aged 14 and over are also charged for adults in the evening. What makes sense is that you have to pay €7 if you fill your plate and only eat half of it then gets a new plate €32 for food and drink per person in the evening I think you could do something about it in terms of price

We celebrated a friend's birthday there. The buffet was rich and of very good quality. Everything was very attractively presented. Price-performance is great. I'll definitely come back. 🥰

Great food and great staff service

Meine Erfahrungen hier war immer alles super. Ich bin dort regelmäßig mit meiner Familie oder alleine, der Personal ist super lieb. Klar an manchen Tagen hat man schlechte Laune, trotzdem war alles tip-top. Zum Thema Preis, auf den Tischen steht eine Karte wo die Preise an welchen Tagen wir viel es kostet. Zum Essen, Recht schnell wird es leer, gerade wenn's voll ist, da kann man aber mehrmals laufen und schauen ob da nachgefüllt wird. Mann muss ja auch nicht zum Buffet, man kann auch so bestellen. Ich hab das auch getestet und muss sagen mir schmeckt es da am besten, als beim Buffet. Das Sushi ist auch lecker und wird frisch zubereitet. Parkplätze gibt es dort auch und da gibt es ein Fahrstuhl. Behindert gerecht ist es auch. Anlass, wenn man da etwas feiern möchte sollte man da auch anrufen und reservieren. So schwer ist das nicht, haben wir auch sehr oft gemacht. Das einzige was ist bemängel, sind die Toiletten 😢 sehr kritisch das zu bewerten.. da es eigentlich nicht vom Personal abhängt, sondern die die das Verunreinigen. Ich meine wenn man schon auf dem Boden uriniert, dann kann man das sagen und nicht weg gehen.. und wenn man sich dann hier beschwert das die nicht sauber machen, sollte man sich fragen ob man überhaupt bescheid gegeben hat 😌 Im groß und ganzen, ich komme sehr gerne und öfters hin.

Food was good. Buffett is big and rich. Good starters and desserts are also provided. Clean and well-kept atmosphere. Attentive, friendly staff! Unfortunately it is now over €30. Drinks are included.

Wow, there was a large and varied selection, something for every palate. 👍👍👍

I think the quality has decreased and the constant price increases, of course everything has become more expensive, but then you also want the quality as it was at the beginning.

Service staff in a bad mood, at least the non-Asian part of the staff, food was ok,

There was a baby cockroach in my food, I don't think I need to say more.

Update: dirty dishes and glasses, ants on the floor, the tables are sticky. Unfortunately, the quality of the food has also completely deteriorated. We recommend better cleanliness. Great buffet. Very attentive staff. It's just quite loud, but that's due to the size of the restaurant.

Very friendly service. Good quality food.

Most of the food was already cold and some of it was either totally dried out and hard. The breaded chicken was rubbery. It was probably just kept warm (or tried to) for far too long. The food has actually always been quite good in the past (4.5/5) but not on our last visit. We also noted this during operation. In addition, the atmosphere is often like a mix between a kindergarten and a train station. It's very loud and hectic. In addition, there are always children running through the buffet, grabbing everything and putting it back again. This generally doesn't seem to bother the parents. The waitress couldn't really handle the situation, although they at least tried. It's always nice when parents let their children do everything in a restaurant. Other guests don't care at all. We would have put all of this away somewhere without immediately giving it a negative rating (mistakes happen). However, the real kicker came when we left the restaurant. Here we were "followed" by an employee with an Eastern European accent. He apparently noticed that there were complaints about food. At first he insulted us that we should go to McDonalds because that would suit us better. This was the last straw. There was an argument and in the end I had to call the Eastern European employee's colleagues from the store to help because he was making threats that would actually require calling the police straight away. The colleagues only managed to calm the situation moderately and the threats and insults continued. Finally we quickly went to the car to prevent anything worse from happening. Conclusion: A terrible experience that couldn't be worse. Anyone who wants to be part of a soap opera is welcome to try their luck. Even though we were long-time customers, we won't be going here again. This is probably entirely in the spirit of the Eastern European employee, but I can't judge whether the management sees it that way.

So einen stoffeligen Kassier muss man erst mal auftun. Der Abräumservice war unterirdisch. Na, ja, vielleicht hat die Mannschaft Fußball angeschaut. Einziger Lichtblick der Grill, erstmalig nicht zerbraten. Das Geld war’s nicht wert

Everything is very tasty and fresh!

Very tasty food. Prices are a little expensive but the fact that you can always refill your drink makes it highly recommended. I would go there again. It's just great

The food is actually great but…the lids are open everywhere and, according to the staff, they are not allowed to be closed. So the food is lukewarm to cold! Why? The clearing staff would have to run around more to clear the tables and also be a little friendlier towards the guests.

Wir waren sehr oft hier, das Bufett wurde immer schlechter aber immer teurer. Nun aber geht nichts mehr! Essen kalt, kaum nachgefüllt, nicht empfehlenswert!! Kurze Beschwerde bei einer leitenden Angestellten, eigentlich war alles geklärt. Dann aber, beim Verlassen des Restaurants folgte uns ein Angestellter, bedrohte uns und sagte uns wir sollen nicht wiederkommen und lieber nach Mac Donalds gehen. Also wer sich kritisch äußert der wird hier bedroht...Gourmet City...nie wieder!!!!

Hello zsm, the store is no longer recommended, we used to love going there, but the last few times have been simply catastrophic, half-filled, long-standing food. Meat at the buffet was very dry and stood there for a long time and the noodles in the chicken were very dry Knudperpanade was a half-eaten nugget which was totally disgusting. A container where a dish was supposed to be in there was only dried sauce left and it was neither emptied nor refilled in the one hour we sat in it. My colleague took a sushi with slack where it was Salmon was gray on one side and therefore spoiled. I don't even want to talk about the toilets. And by the way, there was nothing going on in the store, a maximum of 30-35 people and charging full price for something like that is absolute rubbish in my eyes. We will avoid this restaurant in the future.

Buffet offers something for everyone. When it fills up it also gets quite loud. Fast clearance service. You get your own wine from the bar.

Went for lunch during the week, the staff was very friendly, but we (5 people) had never had such a miserable buffet, the complete meat dishes didn't look delicious, what we tried was watery and tasteless, the meat was soggy ...we usually try a lot of new things. My daughter loves sushi. Unfortunately, she didn't really like any of it, and the dessert buffet looked like it was leftovers from the night before. It was great that soft drinks and coffee were included. But next time we will choose another Asian restaurant in Heidelberg.

Very nice restaurant, friendly staff, food tastes very good, self-service.

Very good, rich food! Very friendly staff! Very inexpensive!

A rich and large buffet. The food also tastes very good. Staff always friendly.

Super tasty and fresh food. Lots of choice, catering for young and old. Very family friendly. Price-performance is absolutely fine. Nice personel.

It was very tasty, lots of choice. I liked the running sushi 🍣 best and the fridge full of drinks 🥤 I'll definitely be back 🥰👌🏼

Was very good for a buffet meal

It's been a long time since we've been to the Gourmet City in Heidelberg Rohrbach. There have been some changes. 1. The visit was reduced to 2.5 hours. Those who stay longer and eat more can pay more. Well, I like to sit a little longer, not to fill my stomach, but to drink another coffee or espresso, but whatever. 2. If you have your plate returned half full you have to pay €7 more. Personally, I think it's a good thing, because there were definitely a few candidates who exaggerated it. 3. The price has increased to €31.90! This is the fault of our dear government, which increased the VAT rate from 7 to 19%. But the price is justified for what you can eat and drink here. The alcoholic drinks were reduced to 2 per person. How are they going to check that? Doesn't matter. 4. The only thing that really bothers me and that hasn't changed is that you smell like frying oil after the visit! You have to wash all your clothes and hair to get rid of the smell. Otherwise the food is very tasty and I love the variety there.

Great all-you-can-eat and drink offer. Large selection, cozy atmosphere and good value for money

1 hour before the buffet ended there was almost nothing left, even the normal rice was empty. There was no coffee either. Quality of the food left something to be desired.

Friendly staff 👍 delicious dishes always available again

A very good restaurant with a very large selection of food

The food is good for an all you can eat buffet - tasty, reasonable variety, sufficiently good quality meat and veg ingredients. It’s 30s Euros per person including unlimited drinks, so relatively good value. Be aware that they charge 7 Euros for unfinished plates.

Food has now become very simple and mediocre, overpriced and very dirty toilets. Won't go there anymore.

We had probably been there 6-7 times, satisfied and full. Last time, even though it was a holiday and the price was higher, everything from the buffet was cold and inedible...12 o'clock!?! No longer recommended, unfortunately

Among other things, they have one of the best all-you-can-eat buffets I know in the area. What is definitely worth highlighting is the variety of dishes available. As a result, in addition to the “standard dishes” that you would find in similar restaurants, there are also some dishes that you would not otherwise find. So far I have been very satisfied with the taste here. In addition to the Mongolian barbecue - having it freshly fried for dinner - the highlight for me is the running sushi buffet, which is included in the All You Can Eat buffet. The sushi is apparently freshly prepared and, in my opinion, is also really very good. Also included are all drinks available in the refrigerators. Given the entire scope, I find the full price to be around €30 per person. P. is definitely justifiable. In my opinion, the buffet is not suitable for those with a small appetite given the price.

Yes, it's been a long time since I was in the restaurant, I hope the quality hasn't changed

The service is very attentive. Unfortunately, Gourmet City is now a station flare. The food is ok but aimed at mass. The guests were very inconsiderate. Eating in a relaxed manner is different.

The place is good, but the place is better when it is full and then the food is delicious, but if it is late in heating it becomes dry, but it is worth a try.

Super delicious running sushi... delicious Mongolian grill... huge selection of drinks... only the regular buffet isn't quite my thing... but a matter of taste... super friendly staff and enough space. We just love coming here... I'm craving this sushi again 🍣 😁

If you want to eat at the buffet during the week, I advise you not to. No new dishes are restocked after 7:30 p.m. and you end up not getting the food you were hoping for. Given the price, I can only say that the price-performance ratio is very low! I understand that the restaurant needs to cut costs, but not offering new dishes after 7:30 p.m. is really a bit excessive, especially since it's open until 10 p.m. In summary, I would not recommend visiting after 7pm.

Nooo, nooo nooo That was a sentence with X, was probably not X

We have been there several times and there is a great selection. I think it's great that you're also participating in TooGoodToGo, the box is really recommended. The staff is friendly and it is clean.

The second time I was happy with the food and overall.

They told us we could not sit down for buffet 35 minutes before closing… sorry but that is a terrible attitude. They could have just said “sorry we are not making anymore food so you have to enjoy what’s there”. Will never try and spend my money here

Everything is great here! Food and service very good!

When we go to Louis on Saturdays, a fire sausage is always included. It's always delicious.

All very good but the guy with the grill is an arrogant edge with an air of superiority who doesn't cook well.

Unfortunately I have to revise my rating from back then... I ignore the heat of the food because you can't always be sure, especially given the quantities, that everything is always boiling hot. But what's annoying is the constant quality. For example, I really like the chicken in the sweet sauce with sesame. However, the sauce is sometimes thick and sweet, as it should be, and sometimes, like water, much too thin and tasteless. The breaded shrimps are also not crunchy but rather limp. At the Mongolian grill you now have to pick up your food yourself. The clamps are now at the front of the grill, are attached to the plate and you take a receiver that vibrates. Sometimes the food is fried perfectly, sometimes it is fried to death. Some of the sushi is falling apart, etc. We were really excited when it opened, especially since the company is right next door. But the way the quality has deteriorated here, combined with the steep prices of €32 in the evening, it was my last visit!

Unfortunately, as everyone writes, the finished buffet is only lukewarm. The grilled dishes were very good. All you can drink is a great thing! Very good selection.

The food wasn't bad, but since we've been there more often in the past, I think it was better. What bothered me the most was that we sat for 20 minutes and no one noticed us until I asked a waiter to see if we could get something. It's just a shame

Very good food !!! With grill and buffet!!

Were there on February 8th around lunchtime for the buffet. There are enough free seats. The food was good and the selection was plentiful. The staff were friendly and quickly cleared away the empty plates and drink bottles. The prices are OK. The restaurant and the toilets were clean.

Between 2 and 3 stars, sushi with too much rice and too densely packed with little filling, meat and noodles mediocre, all in all 5.5 out of 10

Well, for 33 euros you can eat really well, very large selection. New chef at the grill, very tasty Mongolian grill

Ate lunch buffet. Tasted good, only partially lukewarm, which is a shame

Sehr unfreundliches personal. Sie meinten es gibt nur bis 22 uhr buffet obwohl 20 uhr ist. Zu unserem Sohn meinten sie ob er nicht schon ins Bett müsste. Dazu kommt das sie meinten das fertige Essen sei nicht mehr so frisch. Offene Behälter. Ausgetrocknete Speisen. Nicht aufgefülltes essen um 20 Uhr. Verkochter Reis. Das Sushi fuhr glaub ich schon den ganzen Tag auf dem Band herum, optisch und geschmacklich. Wollten was grillen lassen, der Koch stand mit dem Handy am Grill. Qualitativ, Geschmacklich und Freundlichkeit absolute Zumutung. Muss dazu sagen das wir vor Corona schonmal dort waren und es eig richtig gut war, weswegen wir auch dort hingegangen sind. Aber nach dem letzten Besuch war es das letzte mal.

We were looking for a good buffet restaurant. We found a check-in hall. Waiting time for the grill was 45 minutes!! Have never experienced anything so crowded. However, the selection is huge, both for food and drinks! You can do it again, you don't have to...

It is worth going, there is a lot of variety and it is impossible not to find something you like. They are constantly replenished and the cleaning of the tables is fast and helpful. We especially like that they reongam quickly and that they have a lot of staff, you are very cared for. It is perfect to go with children. The only downside is the bald guy doing the ironing who, on the last two occasions we have been there, has done the ironing terribly and on top of that, don't complain, he spares your life.

Has decreased significantly, now more canteen flair 😥

I don't actually like buffet food, but I was still pleasantly surprised. There is something for everyone. You can have your meat and fish freshly fried. Good selection of drinks. Also great coffee machine and the desserts. I don't understand the criticism in any way that the food that is kept warm is not hot?

Hello :) We stayed in this hotel for 9 nights on August 3rd, 2021. Despite the location, we had a beautiful sea view. The training room was very slimmed down, the treadmill didn't work but the spinning bikes were replaced on the last day :D they made noises and there were very few weights not like in the picture. The food was a disappointment, we expected the usual country specialties and got pizza, pasta, fries, burgers, sushi and so on, except for Sunday when there were specialties. I recommend everyone to only go for 7 days because after that the food repeats itself and the breakfast stays the same, except it becomes less :D at some point there was no oatmeal and the yogurt that we ate. Sweets were always available. The restaurant wasn't always completely cleaned. Nice personel Rooms were good. Pool was ok too. In 5 minutes you can walk to the beach

Furniture worn out, canteen atmosphere and no one took any notice of us. We left again without ordering.

Great, interesting and very diverse buffet. Very good value for money. We are here at least sporadically to enjoy...

A gin restaurant with many options, you do all the service yourself, except for the grill.

What was that, please? No service. You even have to get your own drinks. The food is either mushy when cooked in sauce or very dry when fried. Bottom drawer in terms of taste. And that for €21.90 What's the point of All You Can Eat if it doesn't taste good? We won't be coming back.

Very tasty, but unfortunately the prices have been raised a bit.