GLÜCKSPILZ Bielefeld Eckendorfer Straße in Bielefeld

Super delicious food and nice staff. In terms of price, however, it is above the fast-food restaurant or system catering level.

After the focus shifted from good quality to TrashTok, I stopped ordering from there because the price-performance ratio was simply worse than at Maeckes. Now, after months, I've given it another chance. I really did pay ten euros for the same cheeseburger, which is already extortionate at Maeckes anyway. Nothing has changed, quite the opposite. Furthermore, the owner is even having real reviews deleted. This business practice is pathetic. The shop is closing soon. My prediction: This is bordering on fraud. Never again. The strangest thing about it is that it used to be a really good shop. 20 marks for the same cheeseburger as the one next door, which is already overpriced by 4 marks there. Sick.

No, I don't know. I'd like to stop by, though. It's not a stone's throw from Nuremberg, though. Driving almost 900km for someone from Hamburg is something to consider.

Super delicious as always, and finally enough parking here. Very nice outdoor area with plenty of seating. All I can say is, keep it up.

We ordered food there and after about 50 minutes, they asked where it was and they only gave us a "we forgot it" and not even an apology. After two minutes, the burger was lukewarm and the bread didn't taste that fresh. We were a bit disappointed. We enjoyed going there, but we wouldn't go again.

Far too expensive for what you get I ordered the dish with fries, cheese sauce, and chicken – for €10. I got four small pieces of chicken, a few fries, and some gravy. It tasted okay, but the portion is ridiculously small for the price. Unfortunately, I wouldn't recommend it – the value for money isn't right at all.

Today I ate the new "Bielefeld" burger. It was simply amazing. Steffi helped prepare it, and it was truly fantastic. Now all that's missing is the cup win 🏆 Thanks for the incredibly delicious burger

The food was tasty, but nothing special. I expected more based on the YouTube videos.

Food was good, just a bit small portion and drowned in cheese sauce. Service was very nice but the ambience needs to be renewed

Unfortunately disappointing for the second time I used to really enjoy ordering from Glückspilz and was always satisfied - unfortunately this was the second time in a row that the quality of the food had deteriorated significantly. The burger meat had an extremely salty, dry and strange taste, almost as if it had been spoiled. The fries were dried out and no longer hot, and the chicken nuggets were also disappointing in taste. Overall, the food didn't taste good at all - on the contrary, I hope we don't get food poisoning from it. Delivery via Uber Eats was quick and the driver was very friendly, but unfortunately that alone can't make up for the disappointing food. I really hope that the quality improves again soon - as I was used to.

Price performance is not right. Portions really too small for the price. If I compare this with other chains (not McDonalds and Burger King, but Hans im Glück or Peter Pane), Glückspilz clearly stinks. In Printip fast food for the price of a restaurant. The taste was ok. No trees torn up.

Delicious burgers. The price is a bit high.

Nice lucky guy branch in Bielefeld.

Very tasty food! Whether burgers, fries or chicken. Always happy and highly recommended. Always quick to prepare.

In terms of food and ambience, the Bürgerladen Glückspilz is a solid 10 out of 10. Everything was absolutely on point - tasted great, freshly prepared and lovingly presented. The ambience also invites you to linger: modern, cozy and well thought out. In this respect, a clear recommendation without any deductions. As far as service is concerned, I unfortunately have to deduct two stars. Ordering via the terminals worked wonderfully – uncomplicated and efficient. Unfortunately, no invoice was issued directly, which is problematic for me as a self-employed person as I absolutely need a receipt for business expenses. After asking the staff, I was assured that the receipt would be brought to me promptly. Unfortunately that didn't happen. It's a shame, because that spoils the otherwise entirely positive overall impression. Conclusion: The culinary and atmospheric quality is top notch, but when it comes to service – especially when it comes to transparency and traceability – there is still room for improvement.

WOW! What a delectable feast! I went in with my two kids Aelfred and Theodore and we all got the new secret smash burger. It was delicious. We were served by a strapping young man (i forget his name) , he was so polite and truly made our glückspilz experiance magical. I would definetly recommend! 10/10

Really delicious burgers, the fries are a blast!

This burger joint is an absolute must for anyone who is not only looking for a delicious burger, but also values ​​an exceptional service experience. The staff is simply amazing! From the moment you enter the store you are greeted with a warm smile and immediately feel welcome. The employees are not only extremely friendly and accommodating, but also very attentive and helpful. They take the time to respond to individual requests, are happy to give recommendations and ensure that you feel completely comfortable. The open and positive nature of the entire team creates a pleasant atmosphere in which you enjoy spending time. You can tell that the employees do their job with passion and enjoy giving their guests an unforgettable experience. In addition to the excellent service, the burgers themselves are also an absolute highlight. Fresh ingredients, creative variations and first-class preparation ensure a real culinary delight. This burger joint is a place where you go home not only full, but also happy.

Until October 2024, the burgers and side dishes were still great. I would have given it 5 stars. Now the burgers have become quite small and my beloved Manta plate is no longer available :( The Crazy Chick side dish is a substitute, but I also have the feeling that there is a lot less chicken on the fries. I was happy to pay more and get better food in return. In the photos I show a comparison from before to today. I still enjoy eating here and hope that the burgers will soon be as tasty as they were back then!

I'm disappointed. I came here on the recommendation of my friends, but despite the empty place I had to wait about 20 minutes and the food was still cold.

Food was ready after 10 minutes. The salad was fresh, better than comparable American chains. The fries were also very tasty. The price is rather more expensive (15€ for a menu) Ambiance and staff are OK.

Unfortunately, a very unpleasant situation happened to me earlier. After I placed my order (Hollywood menu) at the machine and went to the toilet, an employee followed me into the toilet while I was washing my hands. She opened the door of the toilet that I had previously used and also the door of the changing room and left the toilet facility again WITHOUT washing her hands while I was still standing at the sink. Apart from that, I felt quite disturbed in my privacy. After drying my hands I went back to the counter and waited for my order and asked her why she followed me to the toilet... to which she replied bluntly toilet control. Furthermore, I was able to observe how she placed my "chicken patty" on the black tile shelf behind the deep fryer - without a base or anything similar. I've probably eaten at your place 4 times in the last 1-2 weeks because I actually found it pretty tasty. But now when I think about it, the food comes back to me. Washing your hands after entering a toilet facility is a must! Especially if you touch the door handles with your bare hands. Apart from that, she could have apologized for entering the toilet facility to “check” even though I was still on site. Of course, it would have been best to wash your hands after the check. I think it's a real shame - I enjoyed eating at your place, but with such unhygienic conditions I will avoid it in the future.

Very nice staff and the burgers are delicious.

First of all, the three employees present argue about who should take my order. Then we wait 30 minutes even though the store was almost empty. The employees preferred to chat. Food was to take away. We paid 34 euros for 1 menu and 2 burgers extra, which in itself is not the thing. Then after 30 minutes we get our food. No ‘please’, no ‘bye’, just no comment at all. Customer friendliness is zero. When we got home I was completely shocked by the size of the burgers. The burgers are exactly the same size as those from McDonald’s. However, we admittedly have fresher salad. But exactly the same amount as at McDonald's all in all. After 2 burgers and a fries, I made myself something to eat straight afterwards. I would never enter your store again. If only the food would cost half as much from now on. I would rather eat chemical food at McDonald's any day than at yours. At McDonald’s I get 10 burgers and 5 fries for it. Of course I won't recommend it to anyone and will always declare it negatively. Goodbye forever.

Paid €17 for a menu and the portion is really ridiculous! The burger was the size of a McDonald’s chicken burger. Started strong back then with the burgers and has slowed down a lot today. I would never eat there again.

Unfortunately it got worse. They changed something. Burgers are much smaller and not as tasty anymore. Great fries, great sauce. Still better than the Scot on the same street, but I won't go there again. Hopefully you'll remember your old values, then I'll be there again. Oh well, one more thing, your films are really bad.

Overall, quite solid, I think it best describes it. The food was tasty and the prices are still reasonable for what you get. Certainly a good option for ordering/to-go, but I would choose a different option next time for eating on site. What struck me negatively was that the pagers you get to be notified when the food is ready remain with the staff after the order has been picked up. If you are unlucky and there are no more pagers at the ordering terminals, it is apparently the customer's job to collect them from the staff and fill them up and then have to place the order again from the beginning.

!!! We are really very disappointed, we ordered King Kong Burger Triple and Superstar Burger and a small fries. Each part is much too small, we would have preferred to save the money and the entire order. We really would have preferred to go to McDonald’s and we actually don’t eat there anymore. The patties and bacon were burnt but disgustingly greasy and badly salted. The rolls also tasted strange from the rancid fat. There was no sauce or jalapenos, and actually no salad either, so it didn't taste like anything. The frying fat is definitely from a week ago and some of the fries had some old fat in them and were simply too salty. We don't want anything in return, just that people think twice about where they go out to eat. We're happy if we don't get any stomach problems.

I recently ate at Glückspilz Burger and was looking forward to a good burger. Unfortunately I had to wait 45 minutes for my food, even though the restaurant was not crowded. During this time, other guests who came after me received their orders more quickly. The burger itself tasted okay, but after waiting for so long, the enjoyment was honestly spoiled. The service seemed overwhelmed and unfortunately there was no apology for the long waiting time. It's a shame, I was hoping for more. If the organization doesn't change, I'll probably look for another burger place next time.

Unfortunately it's just OK. I'm actually always happy about a delicious burger. The selection is OK, the service is OK, the ambience is just OK, the burgers are OK, but the price/performance ratio is unfortunately not that good for so much "OK" in my opinion... My conclusion is: you can do it, but you don't have to

Unfortunately a bit disappointing... Burger too small for the price, food was cold (of course this could also be due to the delivery), chicken as if it was a few days old, sauce didn't really have any taste either. Fries are just fries, you can't go wrong. Unfortunately, marketing delivers more than what it promises...

Price too expensive for what you get. Burger too small. Side dish is okay. You can definitely do more in terms of taste etc., but the burgers have to be bigger.

Always my pleasure!!! Friendly staff and delicious burgers ♡ big, lucky guy love

We went to this store quite spontaneously because of the eye-catching marketing. This branch is a big disappointment. Burgers are quite tasty, but unfortunately they don't do justice to the high price. I've eaten much more lavish and high quality food for the total price. The fries were very tasty at first, but unfortunately they quickly became soggy due to the sauces etc. Unfortunately, the burgers cooled down quite quickly. Of course, that could also have been due to the metallic tray. We didn't really have any contact with the staff. We ordered via terminals, but that was ok. Pretty much directly behind it was an employee in the kitchen area. We were the only ones in the store, there was no greeting or anything. The preparation time for our food was totally ok. At some point another employee came and at least she managed to say “Hello” in our direction. The shop was filling up more and more. Two ladies with several children came in, ordered and then laboriously put together two tables and chairs. I think that one of the two employees could have helped, then the two ladies with the children wouldn't have sat in the middle of the path and you would have been able to get to the exit as another guest without any major inconvenience. Let's see if we will give another branch the chance to convince us of the brand...

Ordered twice and received an incomplete order twice. Unfortunately the number that is given everywhere is not in use, so I couldn't do anything. Order was cold and left at the wrong front door.

The food still tastes great but making the burger 50% smaller and charging the same price is disrespectful

Food was ok, but I waited 40 minutes in the branch for 6 chicken bites with sauce. Also, instead of 6 chicken bites, I only got 5. They apologized but I had to complain twice. I think otherwise I wouldn't have gotten the food at all... not recommended

Unfortunately disappointed, poor performance for the high price. Burgers taste like fat and frozen patties, and also very small for the high price. Too bad

It's a real shame, I would have preferred to invest the money I left here in Bitcoin!

After the reopening, I visited regularly. It was always super tasty. Unfortunately, it has diminished significantly. The burger patties are now at the level of the classic fast food “restaurants”. So too expensive...

Always delicious, right from the start,

It just wasn't good enough for me. I expected more...

Poa honestly the biggest rip-off store I've ever seen!!! Such a small piss burger for the price, sorry but that was the first and last time I ordered there. Don't fool yourself, but don't fool your customers. Honestly, just be ashamed of yourself!!!!

The visit to Glücksschlucht was a disappointment. The burger was small, the patty was very thin and for the price I expected much more. The staff was unfriendly and also talked loudly in the cooking area, which filled the entire store with noise. The atmosphere seemed cold and loveless, and the cleanliness also left a lot to be desired. I also find it questionable that the restaurant sells drinks like cola and thus indirectly supports Israeli products and does not offer alternatives for people who boycott them. For me this was definitely the first and last visit.

Price performance underground. Everything used to be good. Put less energy into trashtok and don't make such a fool of yourself. Instead, bring quality back. That's it.

After we were in the old town we didn't miss the Eckendorfer and we enjoyed it there just as much. As I said, highly recommended!

Here you really get what you pay for. One of the best burgers in Bielefeld. I have to say, especially this branch in Bielefeld is really great, and better than all the others in the area. Service top!

Best store Burgers super delicious!!

My current rating would be a minus 4. Why?: Mini burgers And the chicken is not a real chicken like before :( I won't come here anymore That was my review from 4 months ago: What else can you say, great burgers and fries. I think the price is okay.

The burgers used to be definitely bigger. This is almost a children's portion with 5 bites and the burger was devoured. I'm really disappointed When asked, the waiter said they were always so small

First of all: This recession only applies to the branch in Bielefeld. Quite disappointing in terms of quality and price/performance ratio. Dry ready-made buns and meat patties like those from well-known fast food chains. Marketing is the key to success here, because you can get significantly better burgers in Bielefeld and the surrounding area for less money. I also don't fully understand why ready-made buns are used in Bielefeld and real bakery buns in the Herford branch. Different operators? Long story short. Overpriced and not tasty.

Ordinary food for 2 times the payment 👎 Expensive for nothing

Unfortunately there are no more Super Bowls but the burgers are very good, good fries 👍

The burger (King Kong Double) was quite tasty, but how small is the burger please? When I look at the pictures on social media there is no comparison to what you get. You get a lot more from a simple hamburger with a second patty. Unfortunately, nothing justifies the additional cost. Conclusion: not again.

We were there on a Saturday evening around 5 p.m., the tables were not clean, which we did ourselves. The order was quick and uncomplicated. The potato sticks were very tasty, the burger was okay. Very small in size, the buns were very sweet. The sauces delicious. It's a shame that the dips come in plastic bowls, that could be solved more sustainably.

For the price the burger is too small, took a long time, made it wrong, will never come back!!

Burgers have become way too small. You won't get tired of it. They used to be almost twice as big... Now smaller than a cheeseburger at MC. Party very thin and no longer the quality as before.... Bun has also gone bad.

Unfortunately, burgers have gotten worse. With the burger buns used, the otherwise delicious burger tastes sweet on the finish. I don't like that at all. Still 3 stars because the rest is great.

So I think the food is great and the prices are absolutely right. You can't get a burger anywhere else for €15 and sometimes they don't even come with fries. Leonie's menu, for example, is available for 11.90 and is reasonably priced with fries and a drink. The taste is also great and here you don't get a ready-made frozen patty, but fresh meat! Top! Service could actually be a bit friendlier. It's not unfriendly, but the vibe from the videos is somehow not there now. Very East Westphalian. Especially for such a “cool” chain, the young employees need to be more relaxed and cool. But know it with young, if necessary, student help. It's always like that. The ambience at Eckendorfer is ok. However, the doors are annoying. Guests don't zip them up properly and it's getting really cold, especially in winter. Eating burgers in a jacket is kind of stupid. The walls are also quite bare. You can like it. I don't like it that much. Very sterile. I'd love to come back for dinner.

We were very excited until September and regularly drove from Minden to Bielefeld to eat the Glückspilz burgers. They really were our favorite burgers - great burger buns, a nice size and the chicken fillet on the OnePiece Burger was to die for! Really great burgers that you get much better quality than at McDonald's and co. And at similar prices. - But since the branch opened in Bad Oeyenhausen, everything has changed. At first we thought everything had to be found in the new store, the processes weren't that clear to the new employees - but the quality of the burgers is now completely different and unfortunately can now be compared to McDonald's. And as we discovered yesterday, the burgers in the Bielefeld branch have also completely changed. The burgers don't really look any better than a cheeseburger from McDonalds, they are small, flimsy and the chicken pieces are no longer juicy fillets but appear to be frozen products. That's a real shame and we were very disappointed! So it's no longer worth it for us to go the extra mile for this current quality and we won't be coming back for these burgers for a while! It's such a shame! Please bring back the old quality - then we'll be happy to come back! Gladly - if necessary - even in this day and age with a price increase! Everyone understands that with really good quality!

By far the worst store. The employees are treated inhumanely and do not receive any payment for the overtime they work. I will not recommend this chain to anyone. The burgers are also served cold and dry. A rip-off for both the guests and the employees.

Hamburger was lukewarm, bun on top and bottom in the middle was ice cold. Otherwise, the hamburger wasn't an eye-opening experience. The fries were creatively different, but only lukewarm at most. The atmosphere is more reminiscent of an 80s drinking hall. A clean toilet with a changing table for all genders.

For the price I expected a much larger burger and a larger patty. The staff weren't particularly friendly and entertained the entire store with their conversation in the cooking area. Especially since you get plastic forks when you eat there. Cleanliness could also be better.

Unfortunately the burgers have changed. They used to be significantly larger and are now quite small. It's a shame, I used to go to Glücksburg regularly and with pleasure.

We had to reorder the burger three times because the employees Genti, Romy and Elias couldn't manage to serve a classic burger without cheese and onions. Better to Mcces!!!

The marketing is great. The food is disappointing in comparison. These are normal burgers with thin patties. I would cheekily claim that it is even suitable for children. However, I haven't eaten the fries/chicken side dish anywhere else. That was delicious. If the store doesn't entice you with particularly tasty burgers, you don't need to make a special trip. But it's better than MCs & Co

The shop looks well maintained. I decided on Erik's menu and got really incredibly good fries with a little too much sauce but great hands. Unfortunately the burger wasn't particularly spicy, even though it was labeled as spicy, but what particularly disappointed me was the beef. On the one hand, it was cooked way too long and well done is a massive understatement and on the other hand, it was very tightly pressed and reminded me of ready-made patties from the supermarket. I would have expected from a burger shop that they would be able to put decent meatballs on the bun and unfortunately that wasn't the case. If I ever go there again, it'll just be for the fries or get a chicken burger. I would advise against beef if someone asked me. All in all, the price was okay, but it was higher when I compared it to other burger shops.

The fries had almost no salt at all and were oozing oil. The burger was actually ok

I had a Hollywood Burger and chili cheese on the side. The burger wasn't particularly tasty. In my opinion, the sauce tasted like the Hela spice ketchup. We all had a bit of a stomach ache after eating.

The special burger was way too sweet. This may have been due to the special sauce. The turkey bacon tastes like nothing, you should definitely put delicious normal bacon on it. The burger surprisingly only cost €6.90 even though the online menu stated €9.50. Possibly the delivery price. Bun, meat and salad were ok so far. The rap music was really annoying!!

Chicken strips were cold and french fries were really good

People who go there because of Trashtok or something like that can't be helped anymore anyway. Recently frozen goods. Hadi bye

Unfortunately not recommended. I pass. Really in the majority of the reviews here. All I can say is that if something doesn't change here soon, the store will no longer exist.

Ordering and preparation was quick, fries were hot, which is good, but the citizens were cold, which is not good at all.

Not surprised but disappointed :/ Burgers were cold and tasted like nothing, patty looked like frozen food. Unfortunately, the location doesn't leave much to talk about. Oh well. Fries were nice, but you don't have to. It's a shame we let tiktok persuade us to visit.

Small burger joint. Tasty but quite expensive.

Super nice employees! Burger top! The Manta plate is my personal favorite,... Always my pleasure...

Since McDonald's-like "cheeseburgers" have been available, the price-performance ratio is absolutely no longer good. For such a rag 6,- instead of a sensible Classic for 8,- like last week. Now I would need at least 2 of them and of course I would pay more. Of course that's what it's all about. Until people realize that they can't eat the money. It's a shame but no thanks.

Food was delicious, staff was very friendly, absolutely recommended.

The burgers were good but the bun was too cold but everything else was great. Fries, chicken strips, sauces, everything was delicious, that's why the food was 4/5 stars 🌟 everything else, the service and ambience were great

Food is OK. Unfortunately the delivery/collection wasn't such a good experience. It wasn't until I got home that I realized that part of the order wasn't in the bag. An immediate complaint was made by telephone with the result that the amount of the undelivered goods should be refunded via Paypal. Unfortunately nothing has happened so far.

Burgers taste very good. I can only recommend the fries with the toppings. Everything fits together. Prices are okay. Just try it out. It's worth it

Can't understand why this store is popular. The interior looks like it comes from bulky waste. The waiting time is enormous.

We ordered food to pick up. We regularly order for pick-up, and I personally love the taste of the sauces on the burgers, with the lettuce leaf, tomato and braised onions. I had to order for pickup today via Lieferando because it didn't work with Paypal via their website. Unfortunately, this is always the case, for whatever reason. Sometimes it works, sometimes it doesn't. Unfortunately Today I had the feeling that the order came in via Lieferando and was prepared with little love. The lettuce leaf was brown or black in some places and unwashed. Also, there were no onions on my burger, as is usually the case and stated. In general I had a few small black specks on the burger (no not from that Meat), I don't want to say what I suspect, but the shop is relatively new, hygiene should really be checked, which is a real shame otherwise if you go there from this Reason no longer gets food.

Great burger restaurant! Super nice and attentive staff, super attractive menu! The quality of the food is awesome! Great price-performance ratio.

Pre-ordered food is not delivered on time.

We were there today (September 21st) to take a burger to go. The gentleman who took our order was really nice. I have never had such good customer service in a store in Bielefeld. Big praise that our comment on the new lucky break was so well received. Best citizens. Always happy to come back!

Much too expensive and doesn't taste good

Does not offer alternatives to Coca Cola products. Delicious food, average price performance

With a lot of social media advertising this place, I recently went here for a burger and unfortunately the food didn't live up to my expectations. The bun was cold and dry, which greatly affected the taste experience. The pattie had a taste that was very reminiscent of a frozen product, and the Crazy Chick Bowl wasn't convincing either. The chicken tasted mostly like flour and was overall inedible. In my opinion the prices were too high for the quality of the food. Unfortunately, I was disappointed with the visit and I probably won't eat here again, let alone recommend it to others.

Great concept. Seen more often on the internet, was there for the first time today. The burger is nicely presented and looks good. The roll was cold (then what were we waiting for so long?) and completely fell apart. The quality of the meat was good. Unfortunately the potato sticks were a disappointment.

The food was ok, but unfortunately it is really expensive.

The fries and nuggets were excellent, but the cheese sauce doesn't work

I often visit Glücksburg and am more than satisfied. Burger top, great and friendly service at the checkout, fast service, friendly and courteous employees. The ambience could be changed though.

Best shop and staff are friendly.

Where should I start... Went there today with the family, left almost 100 euros with three people and even though we ordered ketchup or mayo for every meal, one was missing. When I asked if I could still have mayo, the somewhat unmotivated employee showed my receipt and said we had only paid for two and that I should pay at the checkout first and then I would get another one. Guys, we're talking about mayo, not caviar. I would have been ashamed to ask for more money, but oh well. Burgers are nothing special and the fries also tasted bland. These chispy chicken were also very neutral in taste for me. The only thing that really tasted as you would expect was the drinks (coke, etc.). Wait a while, you should bring them with you. Rather unsuitable for families with small children as there is only one high chair. Given the prices, I don't think it should be a problem to have a few of them. Overall I would say I would never go there again and I also feel ripped off. Then rather Burger King.

Unfortunately, lucky guy couldn't convince me. Over 20 minutes of waiting time, even though no one except me had ordered anything on site and there was only one pick-up during that time. Fries completely unseasoned/unsalted and very dry. Burger bun too soft, burger patty without consistency and completely smeared with a cheese sauce that determined the entire taste. Hardly any lettuce, half a slice of disintegrated tomato and the whole thing for 14 euros... For me the first and last time.

Staff was friendly but the food wasn't worth the price

Always my pleasure. Speedy my favorite

Food tasted good, preparation wasn't slow, but not quick either. The store was clean overall, except for a few spots. Service was good, staff were nice. Only recommended.