Gaststätte Jambo in Neunkirchen-Seelscheid

Good food and always very friendly service.

We were in this restaurant on Easter Saturday with a group of eleven people to celebrate a big birthday. The ambience was very nice and we had a wonderful seat at the back of the restaurant, which we really enjoyed. Positive impressions I would particularly like to emphasize that we received a greeting from the kitchen at the beginning. A wonderfully fresh and very tasty salad was served in small glasses, along with mini Kölsch glasses. That was a really nice and loving gesture for which we would like to thank the kitchen. Points that could be improved in our opinion 1. Communication when making a reservation When I made the reservation, I mentioned that we were celebrating a big birthday and had made a special reservation for Easter Saturday. Unfortunately, I was not informed that there would only be a very limited Easter menu that day - no regular starters and no desserts, just soup as the only starter. Had I been informed of this, I might have chosen a different restaurant as we didn't come for Easter dinner but for birthday dinner and would have liked more choice. 2. Quality and value for money of the food The schnitzel was disappointing: it didn't seem fresh and homemade, but more like a frozen product. It was also very small - more like the size of a child's portion - and for just under 30 euros. For this price we would have expected much more, both in terms of quality and portion size. 3. Dealing with special requests and service We initially ordered soup for a small child, but he didn't want to eat it. So we asked to order plain pasta with butter. Unfortunately, this dish didn't come for a very long time. When we asked, the service person explained that the restaurant was very full and that the child already had something. I don't want to accuse anyone of anything here, but the tone and type of feedback seemed unempathetic and inappropriate to us. Especially in a family-friendly restaurant, you should show understanding and a friendly, solution-oriented attitude for such situations. 4. Beverage name “Lemon lemonade” was offered on the menu. We assumed it was a homemade lemonade. In fact, normal Sprite was served. Even if this is perhaps formally correct, I would have liked more transparency or at least a note when ordering. In a restaurant of this price range you would expect something other than an industrial fizzy drink under this name. 5. General impression Overall, I got the impression that the restaurant is resting on its good reputation. Unfortunately, the friendliness of the service staff and the quality of the food could not keep up with the beautiful ambience and the high prices. Conclusion We had a nice place, a very pleasant atmosphere and were very happy about the greeting from the kitchen - a really successful start. Unfortunately, the points mentioned could not round off the overall experience in a completely positive way. Especially at a celebration and on a special day like a birthday, you want more attention, flexibility and appreciation. It was my first and probably last visit to this restaurant. Perhaps it would be helpful to reconsider the communication during reservations, the service concept and the price-performance ratio - I am sure that this would only be good for the hotel's good name.

We love going to the beer garden when the weather's nice. It's a great atmosphere with a beautiful view. The service was good as always, and the food was also good as always. We really enjoy going there, as the prices are also really reasonable. We're happy to come back.

Yes, we were there for the May dance. The food was excellent. The service was also good. Two Italian musicians and singers played lively songs. Unfortunately, we were sitting directly in front of a loudspeaker, so we could hardly understand each other. Nevertheless, it was a great evening. Highly recommended 👍👍👍

Splendid. Finally a traditional economy again. The staff is very friendly and in a great mood. They put a lot of effort into the well-being of their guests. Burgers and veal schnitzel were great!! Fries too. We're really keen to come back.