Forsthausbrauerei Trotzenburg Ostsee-Brauhaus AG-Hotel in Rostock

When you enter, the restaurant impresses with its elegant, sophisticated ambience. The interior appears warm and inviting and creates a feeling of well-being. The food is beautifully prepared and very tasty. Had a brewery schnitzel (with mushrooms), a Black Forest mug and a coffee. The mushrooms were not canned and were fresh. The cream sauce is a real culinary delight. All in all, the cuisine was upscale and far beyond what was expected. The price/performance ratio is also very reasonable. The staff was very friendly and, above all, very attentive and accommodating with the guest in mind. I was more than satisfied today and can only warmly recommend stopping by there. I will definitely go back. I have rarely felt so well looked after.

My husband and daughter received delicious gluten-free knuckle and fries. A vase was brought to us without asking for the birthday flowers. There is also a play area for the little ones.

A thank you to the service team! Following a funeral service, our family felt well cared for here.

We really liked it here. The food was great, but unfortunately it got pretty loud in the evening when it got full.

The beer, the food, the service, the place itself - perfect! Unfortunately, I have to say that on some days there is an unpleasant smell in one or some areas of the restaurant. This is neither due to a lack of hygiene in the kitchen nor due to bad food. Since the Polarium was built, the waterworks have struggled with the sewage system. Depending on the rain and wind conditions, it sometimes smells more, sometimes less or not at all. I hope you get it under control!

Food wasn't very tasty, beer was good.

Very tasty food, super friendly service with humor and a good mood, nice, rustic atmosphere

A nice place with really tasty beer. However, no restaurant for vegetarians or vegans.

Brewery with food and drink, delicious beers to drink throughout the year. The food was delicious, and I was very satisfied with my 700g knuckle of pork!

I ate knuckle, it was okay. If you want to eat reasonably cheaply in a nice atmosphere, it's ok. The food is average but OK.

Very friendly, reasonable prices We'll definitely go there again

I thought the food was delicious, but it was pricey... the shandy was also good. I really like the ambience, half rustic half modern. There is a children's corner. This could be designed to be a bit more inviting, but it's good that it exists. The service staff were very polite and nice and child-friendly. I'd love to come back...

Large and beautiful brewery as you would imagine. It was very crowded, but there were still lots of nice staff. The different beers tasted excellent. The knuckle was extremely tasty. Only the schnitzel wasn't that great, but still good. Definitely a restaurant where you would like to go often.

The food, drinks and ambience are great! But catastrophic service. Annoyed staff, rude to the customer who, as a guest, pays the money for the staff. Free tables will be held back and not marked as reserved. The employees then send paying guests away again... The choice of words plays a big role and if you can't cope with the business, it's better to keep it closed on such stressful days. The tables that were “reserved” were empty during our stay in the restaurant. Then it is usual that you can wait around 20-40 minutes for the employees. After 50 minutes the same lady took our order. The drinks came quickly, but the food took longer. Since we had a view of the kitchen serving area, we could see exactly how long our food had been sitting at the counter. There were the annoyed staff or employees again. I would like to point out again that not all employees in this restaurant are like that. Only in the rear area (sort of winter garden) at the exit to the park. But even the reservation is not possible because apparently the day is blocked online and no one answers the phone.

Hello, I only had all kinds of pork schnitzel on the menu! Nothing beef and game as described on the website. Very unfortunate! The wine served was also far too expensive and undemanding! Too bad! I won't be coming back with my friends!!!

I'm here today because I have a job interview at the zoo at 1 p.m. Since I have experience from gastronomy and hotel service myself, I am very enthusiastic about the Trotsenburg. It runs here, oh, it flows like a stream here. Everything completely natural and well organized. What really excites me is the technology. Because the Forsthaus seems to be up to date. If the waitress enters your drink into the computer, it will be at the table just a few moments later. The team is also diverse, which I also think is good. I will definitely come back and thank you for the nice stay ❤️ But I would like to have a homemade sour cream with the potato wedges, because I always ate that in the inn where Fachwerk 7 is now. Back then I worked there for €5 an hour, but I always looked forward to the delicious sour cream. Of course that wasn't the only tasty thing there, but it was cheap😅 Thank you for everything!

We are guests at the Forsthausbrauerei once a month. The service, the absolute friendliness and competence of the staff is always an experience for us. The food speaks of the technical craftsmanship. Always tastes excellent, fresh and well balanced in terms of taste. We look forward to next time 😊

Die Serviceangestellte hatte keine Lust auf Bedienen. Die Qualität der hochpreisigen Speisen war unterer Durchschnitt. Möchte man sich Reste einpacken lassen, zahlt man pro Styroporbehältnis 1€ (was vorher nicht kommuniziert wurde). Spieleecke für Kinder ist mölig und unangenehm dreckig. Teils Kaputtes Spielzeug.

Guest there for many, many years. And really never been disappointed. Everything is right there. Good service, delicious food and great beer. It's also nice that there is now another day of action on Monday with Schnitzel Day. That's why Wednesdays are beer and burger days. Mega delicious burgers handmade in top quality. That's how it has to be. In the summer, the beer garden invites you to chill out. Simply perfect.

A nice location, the ambience, food and beer are also quite good. Would go there again too. It wasn't enough for me to get 5 stars, but hey, we don't always expect 110%. It's worth a visit

Oh yes, I can recommend it 100%

Unfortunately, the food didn't convince us of the value for money. However, the service and the speed at which the food was delivered was top. Ps.: When you enter the Trotsenburg you are immediately struck by a pungent toilet smell. This should definitely be worked on. This is an absolute NO GO!

The service was very friendly and the food was ready quickly despite being busy. However, the food was unfortunately carelessly prepared, the fries were dry and the side salad was omitted. There is also a price surcharge of 25%. I can't recommend the Trotsenburg, apart from the beer.

Been a guest here for so many years. Whether Christmas, summer in the beer garden or several times a year. The beer is really great (unfortunately not my favorite Frechdachs beer at the moment), we often come just to drink beer. The food is always great and delicious. But the greatest praise goes to the staff (also a reason why we like to come) the boys in particular are great, so on their toes, always quick to say. We really feel welcome - thank you very much for that.

Delicious beer and Mett-) nothing more is possible before the Hansa game 😘🫡 Staff friendly

The kitchen has deteriorated a lot. Too bad

5 stars, 6 different meals all at the table at the same time, everything was delicious to the point and 25 euros per person was completely fine. We'll be back...

The food used to be delicious. Now it's no longer ok for the price. The beer tastes delicious as always

We have now spent our anniversary there several times. It was always great. Food delicious, service wonderful. They even put out a really cute tablecloth for us and lit a candle. I can't complain. Wonderful.

Price/performance very good. Plenty of food at a fair price 10-25€.

Convenient food, but reasonable in price. The beer tastes delicious and there is a lot to choose from. Service is good. The hygienic condition of the toilets is inadequate, that shouldn't be allowed.

We always enjoy coming to Trotsenburg - whether for a real dinner or for a snack after a visit to the zoo. The selection is great for a brewery, the food is delicious and there are always new discoveries with the beers. It's great that our dog is also welcome.

I have been a guest at the Trotsenburg for many years and have always been satisfied. The food is always very good and the beer they brew is delicious. The ambience is great. BUT, given all the great points and because everything is always excellent, I still give it 5 stars, but the toilets definitely need to be renovated or worked on. Because the smell in the entrance area is really not nice. Then instead of redoing the outside area, invest the money in the toilets. I always enjoy coming back and hope my constructive criticism is well received.

On our last visit we were seated next to the counter. It was cold and drafty. So it wasn't a comfortable get-together. It was also too loud for me personally.

everything was great, the food was delicious, the staff was friendly, the beer was wonderful

Good, home-style food. Price performance absolutely appropriate.

While I was visiting Rostock Germany from my hometown of San Francisco California I had the opportunity to eat dinner at Trotzenburg. The restaurant was lively, welcoming, and the food very hearty.

The New Year's Eve celebration was a successful event. The buffet was very good, with a wide variety of delicious foods. The great dance music created a nice atmosphere. What should be highlighted is the friendly and attentive staff. Special thanks go to the boss of the house, who organized a bottle of non-alcoholic sparkling wine for us. In short, a successful start to 2025. See you soon

Were there for the first time and definitely not the last time...called at lunchtime and immediately got a table for 8 people in the evening...the place is packed and huge...the beer tastes very good with the food...service very nice and very quick, always attentive...everything was great...it was easy to linger...top address for good middle class.... And another thing worth mentioning...absolutely top price...

Haben nach dem Besuch vom Karl's Rövershagen ein Lokal zum Einkehren gesucht und direkt einen Tisch bekommen, obwohl es sehr voll war! Ambiente ist sehr schick aber rustikal, der Service war Klasse 👍🏻 Die Hauseigenen Bier sind echt lecker und schmecken super 👍🏻 Das Essen hat uns sehr lecker geschmeckt....eine Empfehlung für das Forstbrauhaus Trotzenburg kann ich auf jeden Fall geben!

I celebrated my birthday with you yesterday and it was really great. The food was delicious as always. I love your grill knuckle. The crust was crunchy as always. 🤤 Almost all of my friends were thrilled too. The seating area was a bit narrow, but we arranged ourselves successfully. 😊 The left side on the gallery is simply too narrow for 17 people. I know that now. 😅 We also had a really great and warm waiter. The Marco. Please continue exactly like this. It was human and really honest. 💪

It's dad's 94th birthday on December 14th. Had lunch here in 2024! The food was simply great for everyone!!! Kind regards from Weimar! Wolfgang and Ina 👍👍👍

We were there for Christmas dinner in a larger group of 28 people and had already pre-ordered the food. At the beginning there was an agreement that there should be large water bottles on the table. So far everything went well, food was also served, the last 6 meals had to wait a bit so that the first ones were already ready. Unfortunately, after that we had very bad contact with the waiters; we just managed to get 3 more bottles of water. A few also went to the counter and ordered something there and brought it to the table themselves. It was also a shame that it wasn't Christmassy. After us our table was set for Christmas. We weren't even asked if it was tasty or if everything was OK, and two plates were simply cleared away even though the person wasn't finished yet. Speaking would be very helpful.

Today, December 12th, 2024, the Low German association “Klönsnack-Rostocker 7” celebrated its annual Christmas party in the Trotsenburg. We were completely satisfied again and would like to say thank you to everyone who hosted us so kindly. But special thanks go to Marco, who carefully kept everything under control. A Merry Christmas and a good start into the New Year to the entire workforce and we will remain loyal to you in 2025. Sigrid Malewschik Deputy Chairwoman of the Board

Conviniens food at its finest. Braumeisterschnitzel = pressed, greasy, fried piece - not even one cm thick. Mushroom sauce was delicious. See pic. 19.90 euros. I prefer to go to a snack bar

Great atmosphere, delicious beer. There is an opportunity to buy beer to take away, in beautiful liter glass bottles. We bought it as a gift for our relatives, everyone was delighted.

Went to the Trotsenburg yesterday as part of a Christmas party. It was excellent, from the service (thanks to Marco and the kitchen) to the food. Thank you very much

We met on December 3rd. 2024 in your great restaurant for a small Christmas party. We were welcomed by a very friendly waiter. Cristian served us in a friendly, courteous and extremely attentive manner. We had so much fun...even in our small group of 6. Thank you very much for the entertaining evening, we'll be happy to come back!! LG from the “Vogelrevier” from the Rostock Zoo

Food came super quickly. Schnitzel au four was delicious and very filling. Roast pork with red cabbage and dumplings was also great. Dessert is also highly recommended. Price performance is right. We'll come back again.

The unfriendliest staff I have ever encountered. The food was good, but due to the manner of the staff, not a recommendation!

The food tasted quite good, the fried pudding wasn't tasty, it just tasted like an old deep fryer. We found the surcharge of 4.90 for using turkey instead of pork schnitzel a bit outrageous. Actually, both dishes cost the same.

We were guests at your trainee Christmas party on Friday, November 15th, 2024. The buffet was varied and very tasty. The drinks and service were also great! There was a lot to laugh about. Thank you very much and I am very happy to be your guest! 👍🙂💯 Best regards Marcel 🙋‍♂️

We have enjoyed holding our trainee Christmas party here for years with around 45 people. Many thanks to the great team at Trotsenburg.

Very friendly service, tasty food at moderate prices. We'll be back. Unfortunately, the noise level is considerable when the restaurant is busy. This could perhaps be remedied during the next renovation. There are soundproofing materials.

We actually like to visit the Trotsenburg every now and then, but today I was disappointed, for 20 euros, such a small portion of liver with a handful of fried potatoes shocked me, but the other meals were 2-3 times as much and our women even managed it not. You could have at least added a salad with it... definitely didn't fill you up, it's a shame ☹️

Good food, unfortunately the employees only came sporadically to ask for drinks or were waved to the table by us.

Eaten deliciously. Friendly staff. Thank you very satisfied

It's a very nice restaurant. Opportunities for large and small separate gatherings. When the weather is nice there is also a beer garden. The Rostock Zoo right next to it. The restaurant serves home-brewed beer. Events are also offered. Is worth a trip.

Really good food, delicious beers. We still got a seat without a reservation and were always taken into consideration. I really liked it!

We went there twice in the evening to eat and drink without a reservation and we also took our dog with us, so there were no problems The food was very tasty and sufficient, the dark beer is not bad if you drink beer The staff was super friendly and helpful Great, please stay as you are

delicious food. The beer is home-brewed and is very tasty. There is something for every taste. Cake is also very good.

Very tasty food, super friendly service, even if you ask the same question a million times as other guests. The children were given something to paint while they waited and that made it more relaxed for the parents too

Changes yes but soooo??? A few years ago the restaurants were much more imaginative, today I was disappointed because there was really a lot of new/strange things, the previous reservation via the homepage was still to be praised, a confirmation and assignment to a special table was great and quick, BUT on site Children's meals were greatly reduced compared to before, the popular "Bärchenschnitzel" was replaced by a pork schnitzel and was super difficult to cut, the rubber shoe^,^ not recommended. The sheet of the children's card was positive on the back, at least something to color in, great idea. In general, I find the menus to be very limited and unfortunately not filled with chicken. Then it should have been stylish when the Black Forest ice cream sundae we ordered arrived, in a beer glass!!! WHAT'S GOING ON THERE?! So, even though it's a brewery, it didn't seem nice or creative at all. On the positive side, the play area for kids is great. Unfortunately, the toilets were also mediocre, clean, yes, loose toilet seat and empty soap... All in all, the visit was rather a disappointment for me as a brewery fan from the past. Hopefully things will get better again.

Trotsenburger top dog and wild pig changed my life.

The portions are really enormous! The ribs were so big that I couldn't even handle them on my own - and that's saying something since I'm a good eater. Everything was extremely tasty, and the home-brewed beer was simply delicious and refreshing. I will definitely stop by again on my next visit to Rostock!

Food was solid, beer was great – but beware, you come back with a cleaned deposit bottle! I just wanted to hand over my empty bottles and suddenly felt like a criminal on the run. 'Deposit? Not with us!' it said. Instead of a return there was only a dirty look, as if I had asked if the master brewer was secretly brewing Kölsch! So, delicious food and good beer, but better keep your bottles forever... #bottledrama

I give full marks to the Forsthausbrauerei Trotzenburg. The food (I had the pork roast with Bavarian cabbage and potato dumplings) was simply delicious and the most important thing: the beer (the special beer was the delicious Pale Ale ❤️) also impressed me completely. Be sure to stop by when you are in Rostock.

We were here for lunch today and were bitterly disappointed. Unfortunately, the service staff wasn't very friendly right from the start. We ordered the Brauhausschnitzel and a Hamburger Schnitzel with mashed potatoes on the side. Plus drinks. When the food came, I only had a quarter of my drink left and was not asked if I would like to order anything else. Unfortunately, the mashed potatoes were so salty that I had to return them. The staff then tasted it and confirmed that it was indeed too salty. Now I couldn't get any new mashed potatoes, I was only given a choice of dumplings, fries or fried potatoes. I had to take the fries, but I didn't like them at all. So I only ate the schnitzel and the salad. None of the service staff came to us again and asked if we would like something to drink; our drinks were now empty. Someone came to clear away the food and didn't ask for drinks or dessert. We almost never don't leave a tip, but this time we only paid to the cent and were out of the restaurant after just under 50 minutes. It's a shame and definitely the last visit to the Trotsenburg for us

Fantastic food and very unfriendly service. We’ve been there with an international group for a dinner and the staff wasn’t friendly and not service oriented. It’s a pity.

We have been regular customers in the Trotsenburg for many years. Many a family celebration was celebrated here. Whether in the beer garden or in the restaurant, the great service, the delicious beer and the tasty food are a guarantee that we come by at least once a month. It would be nice if you put the gourmet cuts back on your menu. See you soon again. Christine and Günter

Am Alex. Landed there by chance...I wasn't hungry or thirsty after a long journey from the Harz and didn't have much time because the ICE didn't wait. But ouch... wowww... chance sometimes brings excellent results... 100% hit. 💯💪🖐👍

Exorbitantly large area. There are countless spaces inside, even on two floors. Just as many outside in two beer gardens. A large parking lot still fills up quickly. Very tasty home-made beer goes well with the hearty cuisine.

We were here for the second time in several years. Unfortunately nothing has changed: my son had the ribs; According to the menu only with fries and sauce. He received a plate half filled with salad. The dressing poured over the entire plate and completely soaked the fries. Everything was swimming in the mustard dressing of the salad. In addition to the fact that my son doesn't eat salad at all, it could have easily been served in a separate bowl. We tried to save what could be saved. The criticism towards the waiter proved the narrow-mindedness of this restaurant! The succinct answer was: “That’s just how we do it!” When I remarked that nobody likes fries soaked in dressing (me neither, by the way; my plate looked exactly the same!), Keller just shrugged his shoulders and said that if it had tasted so good, what would I have to criticize! I have never been treated so ignorantly as a customer in a restaurant!! Tasty beer or not: no one will see us here again!!

Clearly 5 stars: great hospitality, great roast pork with great dark beer sauce, very good (also seasonal beer 🍻). Very nice seating, inside and out! Unreserved recommendation! 👌🏻

Dude, the toilets smell like piss... that's bodily harm... Your addendum is a lie. I've had 5 or 6 of them with them and it always smelled so bad.

Very popular, well-kept restaurant where we, as neighbors, have enjoyed spending the evening with our guests on various occasions for years. Last night, the repeatedly overworked male waiter outside was so annoyed that shortly before we ordered the food, after an exchange of words at the table, he didn't take our order. He went… So we looked for another nearby restaurant with our guests. What a shame?! Embarrassing, annoying...

Very tasty, nice outside terrace.

Thank you very much for the super nice service, even though we got a large table there at short notice and were able to enjoy our class reunion, food and stay there with several people. It was almost perfect. Very special thanks to our super nice waiter. We would be happy to come back next year. Thank you

The service is great, as is the ambience and so is the beer. We had the impression that the schnitzels and fried potatoes were convenience products. Unfortunately, they were not convincing in terms of taste. We would have happily spent a few euros more for a fresh handcrafted schnitzel.

We wanted to eat in this restaurant 2 days ago and were about to sit down at a table in the beer garden. Then an employee rushed towards us and asked in an extremely rude manner: "Why do you think the chairs are moved?" Our answer: "There are no chairs here." Employee: "He's standing in line (and pointed to a chair) and there's no card here and there's no service there." A couple at the next table were shouted at. I had memories of the restaurant industry before 1989, of signs saying “You will be seated.” Honnecker was probably right when he said “overtake without hollowing out”. If you treat the staff like you treat the guests, you shouldn't be surprised if they leave. We would of course like to apologize for having bothered your staff. Won't happen again. There are restaurants where you can also be a guest.

Great restaurant, excellent food, best beer, for every recommendation!!!

Highly recommended, the service is very good, the employees are very friendly, the food is delicious, the beer is also very tasty.

Today we had a children's dish of schnitzel/fries/mixed vegetables 👍 and roast pork with dumplings. Both very tasty. As a drink there was a dark Wildsau, very drinkable and tasty. There was also a top-notch service and the price-performance ratio for today's times is also perfectly fine. I would say 5 stars.

Nice restaurant with delicious food! Seasonal and home-brewed beer is also available. However, when Hansa Rostock plays it is impossible to get a place, which is a shame.

Both the service and the price-performance ratio are great! The waiting time is totally fine and the service is very friendly and usually very accommodating! Highly recommended!!

Very fast and friendly service. We really enjoyed it there. The meal was excellent.

Schnitzel Au Four was very tasty and the knuckle was great. Very fast and friendly service. The local brewery makes very tasty beer.

You don't always find such a great atmosphere. Staff could answer all of our questions. Food was very tasty We go there once every year 500km is worth it

Hearty, meat-based cuisine. Forester's house. The quality is good. The service was very attentive. Homemade beer is available from the in-house brewery. You can also sit outside in the beer garden. Things get loud quickly inside.

Despite months of advance notice for an 85th birthday with 24 people, the table was not ceremoniously prepared. The wrong cards were on display, the service was more than slow and sometimes only when requested, the food came after over 2 hours and was not warm. Even after a criticism by email, there was no response - it's a shame!!!

Perfect, just perfect! From the food to the service to the ambience, everything was right. The food was very tasty and the waitress kept asking if everything was OK. Unfortunately I don't have a name, otherwise he could get a big compliment from his boss (the laid-back guy with glasses 😉). Everything was just right in terms of timing: ordered and after 5 to 10 minutes the first course was there. So all in all, thank you very much for the nice and rich hospitality – we will definitely be back.

Definitely the best local beer and probably one of the best traditional beers in Germany. Food and atmosphere are also very good! Love this place, always return here when in Rostock!

Fast and attentive service, well-prepared food, large portions and good home-brewed beer. The warm apple strudel we had for dessert was amazing!

Great beer, the service was very friendly, and the starter was also quite good, maybe a bit expensive. Unfortunately they messed up the main course (asparagus).. Very wooden and cold.. as it was quite expensive, a shame too I let you know, but nothing came of it. Apologies, price reduction, etc. if necessary. In addition, the accessibility is a complete disaster...that's not possible

The staff was very nice! I didn't like the food! I had zander. The fish tasted sweet, the fried potatoes were partly black. The salad came with a mustard dressing, which unfortunately wasn't my thing. There could also be more of a selection of drinks for women.

Tarte flambée and drinks were okay.

The service actually didn't deserve a star. Went there in a group and were served reluctantly. Some requests were simply ignored. The eviction 1/2 hour before closing time was record-breaking. I've never felt so unwelcome, even though each of us left around €80-100 in this restaurant.

The atmosphere is great and after that a lot of things slip away. Service annoyed, no orders taken, responsibility for the table apparently also unclear. Waiting time for our food was almost 2 hours. The reason was that we had starters and the children had already eaten their food and their plates hadn't been eaten yet. Therefore the waitress had not yet called for our main courses. Food then partially burned, floating in fat and cold. The background to our visit was my father's 60th birthday with 13 guests registered, including 4 children (there was no way to prepare the table for a birthday). Note: It's been a while since my birthday and I hope this isn't a permanent occurrence there.

Staff not so friendly... they talk unrespect !!!!!

I would very much like to give five stars in every category, but unfortunately this can only be done in a negative sense. I can't comment on the food because it didn't come with the meal. Sequentially. After visiting the zoo with our three grandchildren, we wanted to finish off with an ice cream sundae and maybe something else to eat. Since I am dependent on a wheelchair, some requirements are also necessary. These are already present in the building itself, but the outside area leaves a lot to be desired. Everything wouldn't be so tragic and a solution could probably have been found if it weren't for the extremely "friendly and motivated operating staff". The access to the main entrance of the restaurant is very steep for a wheelchair, so that it cannot be accessed without help. The terrace is also taboo for wheelchair users due to an approx. 20cm heel. All that remains is the beer garden in the outdoor area, which unfortunately also represents an insurmountable or passable obstacle for wheelchair users due to the gravel used as a floor covering. In front of the steep staircase to the entrance, beer garden furniture was set up in the open area and we were told that these could also be used as places with service. After a visit to the toilet (with help), we came back outside through the main entrance past three waiters chatting and then wanted to use these seats. Unfortunately we waited in vain for the “stressed and completely breathless wait staff”. When asked from the given distance, not one of the three waiters made an effort to explain the situation to us in a friendly and calm manner and offer a solution, no, we were loudly and very unfriendly "told" that there was no service there due to a lack of staff becomes. My wife and grandchildren were already leaving, they said that there was no need to put up with so much unfriendliness and unwillingness and that other places might be more interested in us as paying guests. Personally, I wanted to discuss the situation with a boss. Since I couldn't make my way to the entrance and the three chatting waiters on my own because of the incline, I tried to make myself heard a little loudly because of the distance (ask for a boss). Unfortunately, I was left standing like a stupid little boy and without any reaction from the waiter. After further attempts to draw attention to me, the waiter, whom I personally called for a boss, then tried to explain the situation to me again, not like a physically disabled person but like a mentally disabled person. I asked why he didn't respond to my call, he replied "I don't respond to screaming". He would neither have heard nor understood normal speech during the distance. I realized that a solution that would have been fair to both sides was not desired and I turned to leave the location. The restaurant has a very appealing ambience, and if you could say the same about the staff or employees, they would probably be unbearable with their hospitality. My thought then is "Awkward guests not wanted because of wealth" and I have decided not to visit the restaurant anymore, neither alone nor with my guests. It's certainly not worth recommending. Maybe that will change someday, but there is a great need for action on the part of staff.