Five Guys München Perlach Plaza in München

I waited 60 minutes for my food, only for my order to be canceled 5 minutes before delivery was due. Thanks for nothing

Great store. Very good burgers and I love the spicy Cajun fries. The staff is friendly and the waiting times are short. Always my pleasure.

Lumagica: it's great what's possible with LEDs these days

One point less because it's always cold, untoasted bread. Otherwise good

May 13,2023 i really love the burgers here. juicy and tasty! the favorite of mine during the stay in German with my love one and his name is Bruce

MCD and BK can pack in, super awesome burgers and fries 👍

The food was great as always, especially Mirko and Patrick are always very friendly and put in a lot of effort.

I recently stayed at Five Guys and was completely satisfied! The burgers were simply fantastic – juicy meat, fresh ingredients and perfectly balanced sauces. You can tell that attention is paid to detail here to make every burger a taste experience. I was also impressed by the cleanliness of the restaurant. Everything was immaculate and well maintained, which only made the experience more enjoyable. A special thank you goes to the management, especially Mr. Patrick, whose courteous and friendly manner ensured that we felt comfortable from the first moment. Mr. Patrick always has an open ear for the guests and ensures that every wish is fulfilled. Thank you for the great evening – we will definitely be back!

Here is my review for the burger restaurant “Five Guys”: "The visit to Five Guys was a thoroughly positive experience! I was immediately impressed by the quality of the food - the burgers were juicy and perfectly prepared, the fries were crispy and seasoned just right. You can tell that a lot of emphasis is placed on freshness and taste here becomes. The atmosphere in the restaurant was also pleasant and clean. Especially in a busy restaurant like Five Guys, it's nice to see that attention is paid to hygiene and order, so that you feel completely comfortable. At this point I would also like to express special praise to the management, especially Patrick. He was extremely accommodating, friendly and made sure we felt like we were in good hands. It's nice to see the team taking such care of their guests and being open to any requests or questions. All in all: A great place for anyone looking for a really good burger and great service. Many thanks to Patrick and the entire team!"

Were there for the first time🤗 With our first order we received very friendly and competent help with the toppings👍 Preparation very quick and clean! Nice explanation of where the meat etc. comes from and is not frozen. Fries are a blast. We thought the food was super 👍 Staff very helpful and friendly. Toilets were clean. Definitely coming back!!!!

Just like in America. The atmosphere and design of the burger house, great burgers with endless topping options, awesome fries (with an overdose 😂), and now I understand why the milkshake from Five Guys is so famous. Unfortunately the prices are a bit too high, but you'll be full and you'll even have something left over.

Very friendly and courteous staff when taking the order.

An ideal place for a small party! My son celebrated his birthday here last week and we were very happy with it! Very nice employees, especially the branch manager. He recommended us well and helped a lot. Highly recommended! We will certainly continue to visit this branch and recommend it to others!

Friendly and professional staff. Tasty food. We visit here often.

Very fast service , clean and pleasant

Great food, great burger, very clean. Manager Mirko was very friendly. Greetings

Delicious food. The milkshakes and fries are particularly delicious. You often get more fries than you ordered. Thanks to the whole team and especially Patrick. You're doing a great job!

Great burger and great service from Michelle ♥️

Best Burgers and FRIES on planet Earth. Strongly recommended! thank you guys! ❤️

Since we had a hotel near this shop and I was still hungry in the evening, I decided to go to this shop. Didn't know the chain before. Bacon cheeseburger was out, there was no more bacon. I then had a cheeseburger and fries. Absolutely exorbitant prices, the burger looked pretty unappetizing, but tasted okay. Nothing special. Shortly afterwards I had extreme stomach pain and have had stomach problems ever since. Let's see if I can go to the Oktoberfest like this. 400km traveled and then something like that... thank you very much

The shift manager with the black earrings cannot be surpassed in terms of impudence. The way he treats guests and employees is really the worst thing. Just one example was when a pregnant lady sent her away and said the toilet was only for customers and she had to order in advance. Unbelievable!

Citizens are super tasty and the fries are also all prepared fresh and tailored to customer requirements. The restaurant is clean and well maintained. Unfortunately the music was a bit loud but everything else was great. We'd love to come back.

Everywhere in Munich dogs are allowed except in FiveGuys, that sucks so much. Really time to review your policies.

Good meal, big portions but a little bit expensive for a fast food. 2 persons, each of us with burger, coke and fries, 50 euros. Not a price for fast food.

Delicious burgers and milkshakes. Nice and friendly staff.

prices are okay, servise is so sweet and nice to us , food is also good

excellent food, super nice service...

Absolutely recommended. A super nice team, good food and a suitable ambience, in a retro style. A very clean store...the outside area is also very clean. Top keep it up....

This was not a good experience, with a tasteless burger and over salted fries. It is time they stopped believing all the hype stuck on the walls and actually care about what they serve. Very disappointing.

Super unfriendly, you can't eat the peanuts outside? When you ask why, you are ignored. As soon as you order, you receive really unfriendly service. Will not visit this branch again.

The food was really good the service was amazing the employees were really kind the place was clean I recommend coming here the prices were not expensive but worth it

Came here yesterday and had to come today, the place is very clean the food is amazing!!

Very good five guys establishment with very friendly staff and good food. The outside seating is also perfect and the service was smooth and friendly.

Good burger joint. The prices are fair, the food is served warm. Not too impressive, but enough to fill your belly. The milkshake is really decadent. Nice atmosphere. The restaurant is in some parts unfortunately not really clean.

Great burgers and incredible fries! I have never eaten such good fries anywhere. The milkshake is also particularly good! Everything very clean! Staff friendly and correct! Price-performance ratio is perfect!

Pure disaster like the shop manager who works with the chin beard, it looks like he has no experience of what customer service means, how to greet guests and much more. Not recommended with such service!!!!!!

Very good service and the food tastes very good 👍.

Delicious burgers, fries are world class, I can only recommend them. Staff very competent and friendly.

Delicious American burgers. They are pricey but so delicious. An order of small pommes (chips/fries) is enough to split between 2 people and have leftovers.

It's unbelievable how much garbage this chain produces! Even for a fast food restaurant this is crazy. Something like that should be punished!

Everything was freshly prepared! As always, fries were super tasty 🥰

Five Guys is one of my favorites when it comes to fast food burgers, the burger chains in DE. That's why I know many branches such as MUC Marienplatz, Cologne, Stuttgart, FFM and Berlin. However, this is definitely the cleanest Five Guys I have visited so far. Starting from the floor to the kitchen - all employees value it, you can see and notice it! Especially the gentleman with the fully tattooed left arm. Gladly again

The man with the black cap and piercings was very rude and cheeky and scared us away even though we had ordered food. It's empty and nobody wants to get their overpriced food. None of the other employees say anything except him. There are a lot of young people there but they are scared away after 20 minutes just because they are sitting outside. Food doesn't taste good either. Fire him, because of him you get less sales as you can see because it's always empty

the neatest and cleanest burger store in Germany

A typical 5 Guys restaurant. The service was nice and calm. The shop itself was empty and, as always, everything was freshly prepared without any problems. As always, the refill options are great and almost everything is sugar-free. The free nuts were available like other restaurants. As usual, prices are a bit high but acceptable.

It was great or so good that I got a second cheeseburger. PS: the peanuts are also great!

Once and never again. Overpriced, food didn't taste good and service was extremely unfriendly.

The music was a little too loud, otherwise great.

The order was already great. Very friendly staff. The food was absolutely great. Burger freshly prepared and then the toppings plus the fries. Highly Recommended.

Nice staff, the place is super clean, and we loved the soda machine!

Both had severe diarrhea after eating, so not recommended, it's better to go somewhere else with your money!

Really great value for money ⭐️⭐️⭐️⭐️⭐️ The staff was very friendly and absolutely picked up👍🏽 I love 5G and have eaten in many restaurants across Europe. #1 for me 5G in Neuperlach! Expectations 100% met😋😍

The fancy alternative to the classic Mäci! Even if the food is significantly more expensive than the usual fast food, it's worth a visit. For less than €15 you'll probably leave the restaurant hungry again. The huge selection of dishes advertised is rather fictitiously extensive, as it results from the possible combinations of the toppings on offer. But what's really true is that everything here is fresh, nothing frozen or microwaved. By wrapping the food in aluminum foil, it quickly becomes wavy and soft...even when eaten in a restaurant. Maybe you should think about something else here. The system of refilling cups for drinks is also known from other restaurants, although these have significantly less choice in the post-mix system. The ambience is a bit "cold", but that was perhaps due to the open doors and the outside temperature was 14 degrees! ;-) The employees were competent and gave advice during the ordering process. Conclusion: We enjoyed it...we'll definitely come back again.

It is too expensive. There is no menu, so you have to order fries and drinks separately. The burger alone costs around €13. The restaurant is spacious. The cashier was friendly. The burger was tasty and juicy. The fries were expensive but they actually taste like potatoes. Not bad. The only thing they should have is a baby changing table. You have no place to change baby diapers. Not so family friendly.

First time to try Five Guys in Munich, in my humble opinion, it's over-rated big time. The bread was below average, and the burger itself is just like the frozen one you bought from supermarkets. Hotdogs bread is separated and this made the eating experience for the sandwich is total mess.

It was my first experience here, so I am not sure if it is applicable to the chain or just this specific place. I wasn't really ready for the system here when you need to choose everything yourself including the sauces in the burger. But that's ok, burgers are nice (I especially appreciated how crispy the bacon was). On the other hand, being a huge fan of fast food overall, even I was not able to eat even half of the small portion of the fries, they were extremely salty. To add to that, there are no sauces other than mayo and also salty ketchup to have with those fries. Otherwise those would have been very nice fries, and I felt very bad throwing them in the bin. Overall, maybe it's not for me, and if you like very salty things, this might turn out fine. I also had a milkshake. It was a decent milkshake. Sadly, it's my first and last time here. I rated it as it's ok and that is exactly what it is - a little disappointing ok.

Opening at Perlach Plaza. Never been to a Five Guys before but heard plenty about it online especially Youtube and everyone raving about it. Having read the previous review about costs and hence giving 1star, that is so typical German and cheap Neuperlacher who probably only shops at Aldi. I , too, eat McDonalds due to the convenience however I have to say that even though the cost at first may look high, the quality is second to none. My small cheeseburger I filled with mushrooms, relish, tomato, salad, cucumber etc has been as humengeous and filling as BigTasty but completely fresh. The small fries I couldn’t even finish and are as 3 large McDonalds fries and the small milkshake with peanutbutter is so tasty and filling, try the never available milkshake at McDonalds that only provides 3 flavors. Free refills for soda and plenty of peanuts available at no charge. My total was €18. Was it worth it? Absolutely. Graham was sweeping the floor and cleaned tables non stop. Has been lovely to talk to and been so attentive and kind. Nothing was a problem for him. All staff have been pleasant and well trained and I am happy they all speak English. True American vibe. I wish Five Guys all the success at Perlach Plaza, at least now you can save on your flight to the US and get amazing service. Well done and welcome to Neuperlach

You can't offer the food to anyone. Completely overpriced. For the money you can eat a lot better at McDonald's. Some of the staff do not speak German.

Pricey but I love the fries. The Oreo milkshake is also highly recommended. The branch is kept very clean.

The restaurant is in a prime location and is extremely clean. In addition, the quality of the food is convincing across the board. Unfortunately, the employee at the checkout was unfriendly, which meant that comparatively few customers visited the restaurant, in contrast to other branches.

Diese Filiale ist deutlich weniger ausgelastet als andere in München. Deswegen ist bestellen hier meist recht entspannt. Man kann außerdem auch schön draußen sitzen. Burger und Pommes schmecken immer sehr gut, Preise haben allerdings in letzter Zeit stark angezogen.

This branch is significantly less busy than others in Munich. That's why ordering here is usually quite relaxed. You can also sit outside nicely. Burgers and fries always taste very good, but prices have risen sharply recently.

Value for money is not really good here.

Can't understand the bad reviews. a very patient employee for me as a newbie at the order counter. Sure, it's not exactly cheap. But the burger is so big that I didn't actually need any fries. In addition, the quality of the meat is very good and not at all comparable to the finished meat at McDonald's. Ordered a large portion of fries and there are still so many fries in the bag that I will now take home with me.

You cannot take the peanuts while waiting in line. What? I thought that's the whole point of them. And then the beef patties are undercooked. Come On seriously! Worst Five Guys Branch so far.

I do not recommend. Payment by card only. Cash is not accepted.

I've never had such a disappointing experience at a Five Guys as this one. My children and we were treated particularly unfriendly and unprofessionally by the branch manager. We will definitely never visit this store again because of this outrageous behavior towards small children and will not recommend it to anyone.

A pretty expensive fast food restaurant with unfriendly employees who can't even speak German. For over €10 you can buy a normal hamburger there, which doesn't taste much better than a €2 burger from McDonald's. The drinks there also taste terrible. Although there are hundreds of different flavors, one tastes worse than the other. Coca Cola, for example, doesn't taste nearly as good as one from the supermarket! After that bad meal, I wanted to go to the bathroom in the store. There I find a huge pile of feces and a removed sink cover. Just disgusting! For me, this store was a huge failure and I won't be visiting it again. Absolutely not recommended!!!

Very unfriendly employees eat far too expensive drinks taste very very very bad. There are no good drinks and the drinks are way too expensive. Definitely not recommended not to go there

The person we ordered from was incredibly condescending and rude. The food was okay, but at given price it was underwhelming.

Milkshake tastes good but inedible because of the paper straw and for €7 there should be a better one

I ordered today via Lieferando. The delivery time then increased by the minute and at first I didn't think much of it since it was a Sunday evening... but then suddenly after 90 minutes of waiting the order was simply canceled. Unfortunately, no one answers the phone either. If you don't have the capacity, then I ask you to cancel the order immediately and not after 1.5 hours!

Mega awesome service. Food from another planet. Even the French Fries' branches don't come close to this level.

Shortly before closing I stopped by to order a burger and fries. After placing an order, I saw that there were peanuts to taste while you waited for your order. When I took them, the employee who served me when I ordered suddenly said to me with such an arrogant expression, “The nuts are not for takeaway!” As if I had simply run in from the street and tried to steal them. Or fill a backpack full of them. There were just 6 or 7 nuts. And yes, I was waiting for my food while I was there. What a petty deal. Simply embarrassing! And the burger didn't taste good either. Never go to this juice shop again...

About 23 euros for a small burger, fries and a drink is way too expensive, I wanted to try Five Guys and unfortunately I won't be back for that price The burger was OK, but way too small. Unfortunately the fries were cold and didn't taste good either. The choice of drinks was limited as some were out. I think most people ate here because the shopping center was too crowded

Ordered delivery, stated 30-40 minutes. After 1.5 hours still no delivery, but marked as delivered. Nobody could be reached by phone either.

Cajun fries are the best in the world!!!

First cream 👍👍 So good 😃 I'll be back.

Great place and astonished service, highly recommended!

I've only known the store since November 2023, but I'm endlessly thrilled! €12.40, and I get such an awesome MegaBurger...? The only way to get better is in a gourmet burger restaurant. Thank you

Best service and these 2 workers are awesome they deserve to be in a Michelin restaurant because they are so kind and They gave us fries when we ordered only one Hamburger and 3 Regular bottles, We absolutely love them Their Burgers were made of love and we thank you Five guys and your employees for being so kind and so tasty😋

Really good fries. Everything is freshly prepared.

After a successful investment deal, me and my Germans were in the mood for a little Yankee-style food. So we visited this new hamburger restaurant, which promises American hamburger cuisine in Germany. - Oh how wrong we were...

It doesn't taste good 🤮 it's so expensive, it was the first time I tried it. Am very

Wrong burger. Wrong toppings. No exchange received. I would rather give 0 stars. The employee's tone of voice was questionable.

My friend and I ate two cheeseburgers with fries. The meat was average and overcooked The worst thing is that as soon as we finished our meal we had diarrhea with a stomach ache. I think there is a serious hygiene problem

We were pleasantly surprised by the burger and fries, the quality and taste were okay. Next time we will try the Cajun fries. Price performance with free refill is okay, neither the golden seagull nor the king can keep up, ketchup and mayo with the fries are “free” as much as you want. If the competition were to do the same thing, the price difference would be even smaller - they now charge 40 cents per bag. It's a bit of a shame that the food is only served in a bag, even if you eat on site - a tray would be better.

Unfortunately I can't recommend it...my dog ​​wasn't allowed in...when we entered Togo the typical AMERICAN sauce was missing..AIDA... Attention, Internist, DesiRE ACTION

It took very long time to prepare the order and it was not as fresh as expected after this long wait…

the burgers are the best in town, the service is fantastic! While you're waiting for the burgers, you can eat free peanuts! very good

Alles war toll, vom Essen bis zum Service

The workers were kind, everything inside was clean and tidy, and most importantly, I enjoyed the burger and fries, I will definitely come again and I recommend everyone to come and try the burger and the best fries in town

Bester Five Guys in München! Gleichbleibend gut und zuverlässig! Danke!!!

Alles schön neu sauber,Burger hat geschmeckt kann ich nur empfehlen.

The place is super clean and the servise is spotless. The employees are pleasant as well. The food is great overall, but the french fries are the best I've ever tried!

Alles wirklich mega für mich die beste fast Food Kette von der Qualität des Essens jedoch ist der Preis nicht zu rechtfertigen. Viel zu teuer.

Burger ist super..lecker.... Hotdog finde ich Ned so prickelnd...weil mit Bürgerbun.. halbiert...sollte man vorher wissen, genau wie Sandwich.. da wird das brugerbun nur umgedreht,...sollte man wissen..ich wusste es beim ersten Mal nicht.

2 stars for the burger, but this is the worst five guys experience I've ever had since they changed their managers. The new manager is rude and creates some weird rules. The latest is you shall not take the free peanuts if you're still waiting in line to order, even though they're before the order point. Love the franchise but I'll avoid this location as much as I can until the manager changes.

Die Burger sind geschmacklich gut. Leider etwas teuer und lange Wartezeiten, auch wenn nicht viel los ist.

Erster Besuch bei Five Guys! Feiner Burger und sehr gute Pommes. Nettes Personal, ist behilflich sich beim ersten Blick auf die Karte und Optionen zurecht zu finden. Wir werden wieder kommen 🙂