Five Guys Karlsruhe, Europaplatz in Karlsruhe

Drinks are almost all empty and don't taste good. The burger was pure crap. Carelessly prepared and completely overpriced. Was there the first and last time.

The burgers and fries were quite good but nothing special. Unfortunately it is really very expensive...

Weiche Pommes und Brötchen sind gewöhnungsbedürftig! Z. T. nur eine Kasse geöffnet und lange Warteschlangen. Tische werden nicht regelmäßig gesäubert und in den Toiletten stinkt es. Auch der Boden ist fettig. Das Ausrufsystem ist schlecht- es ist laut und oft versteht man nichts, warum keine Digitalanzeiges. Sehr hochpreisung, ein Menü liegt bei etwa 18,-.

We love Five Guys, and the one in Karlsruhe is just as good as any other when it comes to food. The fries are great, and we absolutely love the milkshakes. One thing most people don’t know is that their drink stand offers Kinley lemonades, which are exclusive to Five Guys. We love them so much that sometimes we visit just for the lemonade. However, we’ve noticed that at some Five Guys locations, customers tend to leave a lot of mess behind. Many don’t take responsibility for their trash, leaving food scattered on tables, fries on the floor, or ketchup spills unattended. Unfortunately, the staff often seems too busy or unaware of the mess, so it takes a while before it gets cleaned up. Despite this, we still appreciate their food and the friendly service. We also noticed they provide crayons and paper for customers to color and decorate the pin wall, which is a fun and creative touch. One downside, though, is that the portion sizes—especially for the fries—have noticeably shrunk. That being said, we still love Five Guys and will definitely be coming back! :)

The burger and fries were delivered to me cold, the fries were not packaged, they were loose in the delivery bag, the burger looked like someone had stepped on it. I didn't eat it, it ended up straight in the trash. Five Guy blames it on Lieferando and Lieferando blames it on Five Guys. Never again thank you for nothing, even one star is too much...

I think the burgers where you can choose what else you want with it are great. I absolutely love the fries. But drinking syrup from the machine is horrible. You can only drink water or tea. The rest tastes absolutely horrible. In addition, everything splatters when you pour it in and it looks strange in the cup. When ordering, it's best to speak English, otherwise you'll quickly end up with the wrong order.

Food is too expensive for what you get.

Great food, nice customer service, and not that crowdy

Good burger. However, you have to wait a long time and the prices are steep. The milkshake is also very tasty.

For the price the food is not good enough!

Nothing special about the store, you have to say! In London, FiveGuys is definitely better.

You should also provide cutlery for such large burgers.

Friendly English speaking staff. Quick preparation. No ice in the drinks machine.

Fresh fries, double coke, and a great burger. Thanks Five Guys

Pretty much the last store.... Unfriendly. “Food” sucks, if you can call it that. Atmosphere like in a slaughterhouse, loud and dirty.. I was there twice, the first and last time!!!

I was today around 14:30 ,to much busy tbh and i had to wait to take food but it was amazing the way they work . High price but food high quality . Can't compare to other burger restaurants . Dont forget to try grill cheese

long time, but everyone try to do best & still smiling. I understand it’s busy, but definitely worth the wait

Waiting times were way too long, initially only one cash register was open and the queue got longer and longer. At some point a second cash register was opened but the waiting time after ordering the food was also way too long. It feels like 45 minutes of waiting for a normal burger with fries??? I'll never go there again. The price-performance ratio is also very bad, two people paid just under €45. In a real burger shop I would happily pay more, but just under €45 is too much.

Today I was out and about in Karlsruhe again and I was hungry Prices too high but quality good

BEST BURGER... worth the money, even if the prices are juicy, Acer taste MEGAAAA! And the fries...to die for!

This was my first time at Five Guys and I have to say I was pretty excited. The burger was absolutely amazing and the fries are great too. Mcdonald and BK can get involved! At the end I enjoyed an Oreo shake and it was also very nice. I would come back at any time.

Hello, I was there recently and there was a person who was playing Minecraft on GommeHD net and then there was also a cultural person there. I was a little disturbed so I left the store. I met two nice gentlemen outside. One person is the founder and visionary of NVN while the other proclaimed the Persian Republic 1000 years ago. We then went next door to Saturn and watched Baddies on my phone. (on Baddie Hub) We then continued to the north of the city where we went to an old Romanian house where we were threatened with a knife and then after the shock we went to Abone Döner Grill. There we observed a child flipping over on a Volt e-scooter. (broken collarbone) We also saw a Romanian person vaping and almost getting caught by his math teacher. Then we went to Mount Nordstadt with this Romanian person where we listened to music. (Y-y-your body is a weapon and I shoot (you, you, you) Are you aware of what you're doing here? (Let's go) Don't tell me you only do this every now and then (no one's real) Because you do it too well for that (I want more) Your body is a weapon and I shoot (hrr) I-I-I-Are you aware of what you're doing here? (I don't believe) Don't tell me you only do this every now and then (no one's real) Because you do it way too (well) for that Please don't say anything (shh) Before you lie, don't say anything (aha, aha) She speaks my language (German) But I only understand Spanish (aha, aha) She is exotic (-xotic) Tattoos on her body (aha, aha; tatted up) There's a snake in front (tss) U-u-and on the back a dragon (hrr) We have something in common, we wear something dangerous under our jeans How the hell can your friends want to tell you we're not a match? You know that I'm the only one who can handle you if you're honest with yourself After I'm done with you, you won't move like a mannequin anymore D-d-your body is a weapon and I shoot (you, you, you) Are you aware of what you're doing here? (Let's go) Don't tell me you only do this every now and then (no one's real) Because you do it too well for that (I want more) Your body is a weapon and I shoot (hrr) I-I-I-Are you aware of what you're doing here? (I don't believe) Don't tell me you only do this every now and then (no one's real) Because you do it way too (well) for that When she enters the room, you notice it drastically You change the language, change the topics (club) What happens if I load and pull the trigger? She's a hot one, she's not plastic She can be the reason you fill a bag If she wants, she won't let you sleep anymore If she wants, she won't let you breathe anymore (Emergency) We have something in common, under our jeans we wear something dangerous (baow) How the hell can your friends want to tell you we're not a match? You know that I'm the only one who can handle you if you're honest with yourself After I'm done with you, you won't move like a mannequin anymore D-d-your body is a weapon and I shoot (you, you, you) Are you aware of what you're doing here? (Let's go) Don't tell me you only do this every now and then (no one's real) Because you do it too well for that (I want more) Your body is a weapon and I shoot (hrr) I-I-I-Are you aware of what you're doing here? (I don't believe) Don't tell me you only do this every now and then (no one's real) Because you do it way too (well) for that Shoot (you, you, you) (BL, keep 'em busy)) the Gunshots were really crazy about the song. The visionary then invited us all to his home where we ate. The burger from Five Guys was actually really good.

Wir haben 25 minuten auf einen Mango-Milchshake gewartet. Doch statt einen Mango-Milchshake, haben wir einen ganz normalen VanilleShake bekommen.

Never again. Hamburger patties tasted stale. Fries overrated and way over priced. €50 for 3 burgers and 2 Medium Fries.

Wow, you can make money with something like that? I wanted to test what the store was like and decided on a hot dog for €7.95. It was a mistake, the bread tasted like greasy cardboard, the sausage was clearly of poor quality. For that price I would have gotten a decent kebab. Tried it once and never came back, but it was worth it.

Best milkshake, very nice staff, great burger, perfect fries,

The food is nothing special... The burgers are mediocre and not fair for the overpriced price. The staff is nice and friendly.

The burger and fries were really good in taste, but difficult to eat in the restaurant as there is no tray or cutlery for eating. Burgers with fries and a drink cost almost €20, which is relatively high compared to the surrounding competition. The burger buns are wrapped in aluminum foil (even if you eat in a restaurant) and are therefore very soft, almost a little mushy, which you have to like... reminds you a bit of the chain with the big M. I found my lift apple spritzer from the self-service machine a bit thin, but the food was, as I said, delicious... Hence 3-4 stars...

Having just returned from our vacation in Florida, we wanted to use the evening to end our vacation. Burgers with meat were okay, but varied from warm to lukewarm. For vegetarians: The vegetarian burger with cheese wasn't worth the money. The ingredients such as onions and mushrooms were lukewarm to cold, without any seasoning. The cheese was barely melted and also cold. Overall, loveless together cobbled. Vegetarian is not recommended, especially not at this price. Preparing 5 burgers took a long time, but everyone has to judge that for themselves. Overall, there is a lot that needs to be improved. No recommendation because the price is not justified for the overall service provided. Too bad

Nobody speaks German. The employees are very unfriendly. If you don't want to spoil your mood, you should avoid this branch.

It's not worth it, we didn't get enough. Cola warm, food cold

The food is very delicious! The competition could learn from them! I really liked that I could choose what goes into my burger! Their potato wedges are much fresher and tastier than any big-name restaurant!

Will Eschrecht from the staff if a minute more on the tables outside Unfriendly and disrespectful, don't go in anymore

It's always a pleasure to come back, but be careful, cajun fries are addictive

Very expensive for what it is. You might as well go to the competitor next door.

Well, what can I say… that was probably nothing! Both burgers didn't taste good! Then they threw them away! Fries were simply poured into the bag! Many drinks were empty! And that’s great for over €50! Never again!

Delicious food. It's way too loud in the store. We barely understood the cashier when we ordered at the checkout and afterwards we couldn't have a proper conversation because of the volume. A good idea to take away as the food is delicious, but not suitable for a leisurely lunch

For these prices you'll be better fed somewhere else. There's nothing special in terms of taste either. The cost of goods cannot justify these prices.

Of all the fast food restaurants, I ate the best in this one. Except for the prices, which are double compared to KFC, McDonald's, Burger King, etc., the taste of the food is unique. They really impressed me with the taste and quality.

Robin is a great, helpful, nice employee!!

Robin is such a nice employee. Food was delicious. Very nice place.

Tasteless and overpriced. The only positive thing is that it is freshly prepared and the fries taste good.

The burgers are big, juicy and delicious. You can put together your own burger. The fries are also okay and you get more than enough even with a small portion. You can refill your drinks as often as you like. The prices are high but the quality is excellent.

Was there yesterday, am sick today, diarrhea, gagging, high temperature, second floor in the restaurant absolutely stank of piss, was super disgusting, otherwise terribly overpriced and I'll never go there again, now I know why the five guys probably had it the first five guys then had diarrhea, thank you (PS: I'm writing that on the toilet bowl)

Very good food, friendly employees and good prices . I will come back for sure ! 😁

Always great, the quality of the burgers is just like in the USA and that's exactly why I love it✌️unfortunately most Germans don't understand it at all....🥺🥺Price is completely okay, service is good....

Very nice staff and food was good too

The best burgers in any fast food chain by far,but the price is a bit to high.

Pro:The boys and girls are nice and friendly. Burger juicy. Cons: Burger unfortunately lukewarm, there were no more fries at 7.30 p.m. on Saturday evening so you couldn't test them. This cardboard straw is forbidden, it is impossible to drink a milkshake with it!!! In short, a lot expected, but average. I've seen much better for these prices.

Far too expensive prices and bad food! I paid €17 for a cheeseburger and a small fries and the burger was just bad, I can't say anything more about it, I was shocked! On the other hand, Mc Donalds is a dream and much cheaper too. Never there again

Joop In any case, currently better than other fast foods in the area From time to time Thank you to the entire team We'll get through again Jacques and Yvonna

Exactly like America! The only thing lacking was there were no flavor options for the Coke with sugar; and I really wanted a cherry coke.

It was my first time there and I didn't know what to expect. The first thing that shocked me was the prices. 12 euros for a burger the size of a Royal TS. We had 2 burgers, 1 hot dog, 2x fries and 3 large drinks. almost 50 euros. We then continued at the drinks refill machine. All 3 (2 below, 1 above) were empty of original Cola, but you could easily choose Cola, lime, orange etc. After we ordered to eat there, we were called and given a bag. The contents of the bag were horrible. Burger completely on the bottom and just fries thrown on top. That was the only and last time I ate there with my family. I get more for the money elsewhere and I would also be satisfied. Never again!!!!!!

Can't say the food tasted bad because it simply tasted like nothing! Neither hot dog nor burger. Plus the meat really didn't look tasty. The lady was very friendly and the shop was clean…but you can skip the food.

Very child friendly. The food is excellent. Everything is freshly prepared. Even the fries. No frozen goods. I also recommend the milkshakes. (I had peanut butter and chocolate, MEGA!) Really really tasty. It's not cheap to eat there (milkshakes around 7 euros) but you notice the difference straight away. In my opinion the portions could be larger. Highly recommended 👍

Normally I would have given 0 stars if possible.

Everything is dirty and you get chlorine gas poisoning in the toilet. The burgers were ok, but €22 for a burger with fries and a drink is massively excessive.

I would rather give zero stars if I could, 1 is still too good. The food tastes like nothing, the only good thing was the cola and the exorbitantly priced fries. 50 euros for 2 hamburgers and 1 hot dog.

The burgers are delicious, at least better than the usual burger chains, but why do the portions have to be so monstrously large? No normal person can eat that and it's expensive too. “Small” burger and “small” fries with a drink just under 20 euros.

Best burgers and super friendly staff! Of course it's not the cheapest fast food restaurant but it's worth every cent! The only drawback: the paper straws dissolve too quickly

Food was great and fresh, all the workers are friendly and we even got free extra fries. Though, I recommend to be able to speak English. / the food there was great and fresh, all the employees were nice and we got extra fries. However, I recommend that you can speak English.

Very cool and always the same, worth knowing.

Five Guys has solid burgers, it's pretty expensive and the ambience is ok.

Today I finally made it to Five Guys, something I've been meaning to do for a long time. I'm really excited - I've never eaten such delicious fries before. The cheeseburger was also super tasty. I have with ketchup, mustard, tomatoes, pickles and onions. The small portion of fries is larger than the large portion at McDonald's. You can get as much drinks and ketchup as you want like in the USA, The staff is also very friendly. Cheeseburger (it's huge), fries and Coke Zero price 15.90 I'm very satisfied and the price is really okay. I love the Whopper from Burger King and the BIC Mac from McDonald's but Five Guys is really in a whole different class. The famous milkshakes I was too full for. Always my pleasure.

Overpriced and everything frozen because of freshness. And dirty. An absolute no go company.

For me it is the first time here and the last. All zero stars 🤮🤮🤮🤮🤮

Best quality, very nice place. Definitely recommended

Since the opening the quality has deteriorated significantly. There were ice-cold tomatoes on my burger. Cheese wasn't melted even though I ate my burger immediately after receiving it. Price performance has declined significantly.

As always five guys are on top of the hamburger game 🔥

Hamburger was good, I'll be back

So we love the burgers and the fries. The concept is also good with the drinks flat rate and price just above Burgerking.

The staff and meal were impeccable, only the drinks machine dispensed drinks that had nothing to do with the drinks selected. The order was received very friendly. The restaurant seemed very clean and tidy.

Food ok, communication with staff was only possible in English. Some toilets are out of service. Five Guys has slowed down ALL over Germany. A pity ;((((

Little girl makes an unfriendly face. The other one with glasses, great

Best place in Karlsruhe for Burgers and fries, cajun the best. The employers really nice and giving their best . Five Guys never disappoints.

I just moved from the store and all i have to say is well deserved 5 stars. Quality, clean, service , every one nice and taking care. Good job !!!

Taste good, but can not be the best burger in town. The service was ok couse of the friendly and kind people,thank you at all.

The first and last time in a real juice shop. None of the saleswomen can speak German, you have to order with your feet and hands. Waiting time is extremely long, rude. Toilet in the process of being renovated. Apparently I wanted to go to the toilet after eating, but she gave the key to 2 people in front of me because I was too stupid and I left because the food was way too overpriced. I wouldn't recommend it to anyone.

Five Guys is my favourite fast food because having been to so many for my burger fix I have found that the quality is always consistent and until Karlsruhe the experience is always good. However Five Guys Karlsruhe really drops the ball for the franchise. It’s dirty, bad quality and not fit to use the Five Guys brand. I nearly slipped on the floor it was so greasy, the food was the first time in countless Five Guys visits that I didn’t enjoy it, and to top it off the WCs were out of order. Like everything else about this location it was badly run and poorly maintained. I hope this does not put me off Five Guys in future but it may well do. A real shame.

The food tasted very good, which is what you would expect for €50. The place is EXTREMELY DIRTY. I had to use wet wipes to use the seats and tables. The drinks machines were almost empty. You could only choose Coke and Powerade. Mayonaise dispensers empty on both floors. Extremely loud in the basement

Burger okay (the meat is too cooked for me and the bun is too rubbery). Fries plentiful and good. Price high. Ambience cheap. What seems to be COMPLETELY out of date in the year of the Lord 2024: GARBAGE. No distinction between on-site consumption and take-away and therefore always extreme packaging megalomania. Fat aluminum foil around the burgers, everyone produces their own medium-sized paper bag full of mixed, greasy residual waste. Garbage, garbage, garbage. I prefer the DeliBurger. More regional and better.

I waited 18 minutes for my order (cheese bacon burger, veggie sandwich - both without extras and a medium fries), fries were cold, ketchup and mayo containers were empty. For 30 euros and this performance, I can't recommend this hype. Food was OK. But I actually liked the fries, even though they were cold. Unfortunately, the employees are simply too slow and work uncoordinated.

Burgers were nice, full of flavour and the spicy fries were also really good. But we took 4 burgers and one big fries without drinks and it was around 50€. It seems a bit too expensive since we didn't took drinks or more fries. But it's worth a visit to try the famous Five Guys.

Nice location in itself, burgers are good according to my partner, but unfortunately you can't order sandwiches here. They're just burgers without meat. Very disappointing for the first visit. Basically just a better McDonald's.

The order was taken very quickly and the burger tasted good.

For over €8 I expected better fries. They were soft and not fully fried, a shame :)

The food was overall ok, the fries were unfortunately cold and soggy even though we ate there, the burger completely fell apart and was a bit dry (I had a small cheeseburger). The tables were greasy and a bit dirty. Was a bit disappointed.

At noon at 1 p.m. only two employees! One at the checkout. And someone preparing the food!! You don't have to be surprised about long waiting times!! Very disappointed with the visit to Five Guys!

The burger saved the rating, because unfortunately the branch wasn't exactly the cleanest, among other things, not a single table had been wiped (in other branches I've seen two employees constantly go through the shop and tidy up). Also that evening, all three drinks machines were almost completely empty and there was hardly any choice other than water and iced tea.

The burger you get there is solid and tastes good. Not hipster milk rolls or other acrobatic burgers, but real traditional burgers. After placing your order, you were told that you could sit down and wait until you were called (it wasn't easy to understand because the man at the checkout only spoke broken German). Anyway, that didn't work. The counter is so far away that you don't notice when the food is ready to be picked up. It's better to stay right at the front until it's called. A positive thing to mention are the 30 types of drinks, which you can refill endlessly, as well as the peanuts, which you can also refill endlessly for free. Prices are a bit too high... In any case, I would still go there again.

Mmmmm yummy and cheap, I love to have diabetes and cancer.

Burger quality is very good, everything is freshly prepared to order so there is no burger that is kept warm on the shelf for hours. The only annoying thing is that the burger is wrapped in aluminum foil. You get your menu without a plate or tablet and then have a mountain of packaging in front of you when you eat.

The best place for smash burgers

Excellent in any way. Located in the city center of Karlsruhe. Very clean, nice staff. Food was perfect. We need a Five guys restaurant in Bremen.

Top shop, top burgers, top people! Especially “Sonne”, the boss or shift manager, was very nice and accommodating. Always my pleasure :)

If you want to eat a quick hamburger or cheeseburger at lunchtime but don't want to eat at fast food chains, this is the place for you. Definitely tastes good. Prices go too. Ok, fries too expensive

One of the best burgers I've ever had!!!

Way too expensive and doesn't taste good at all for that much money. I don't understand all the hype

First burger from Five Guys tried after reading Scottish beef meat, but it was disappointing, I was expecting delicious juicy beef taste from this burger, but unfortunately in my opinion the beef patty was seared for too long, it was too dry and cooked through like shoe leather, so someone needs to be trained again when it comes to the timing for the beef patty. I was really disappointed because the best meat is of no use if it is fried to death and no longer has any taste! 😒 I was there around 12 p.m. and it wasn't that busy, so there was enough time to get it perfect.

I recently went to Five Guys and I'm conflicted. The burger with fries and ketchup didn't convince me on my first visit. The high price compared to other fast food chains also put me off. However, on the last visit I tried the pistachio milkshake and found it really delicious. Since Five Guys is mainly known for their burgers, I generally only give it 4 stars because the taste is a bit bland in comparison. The ambience with the red check pattern takes some getting used to for German tastes, but it also gives the store a certain uniqueness. Fans of Five Guys will certainly feel at home here, the atmosphere is pleasant and the location is central.