Five Guys Hannover Bahnhofstraße in Hannover

On April 6, 2025, my minor daughter and her friend were denied access to the restroom at the facility.

Unfortunately not at all to the point

Juicy cutlets. The milkshake is excellent. You can add your own ingredients to the burger, separately sauces and spices.

Very good food, but the price is a bit high for my taste.

First of all, the food is good. In short, it's quite expensive here and very loud and hectic. That spoils the overall impression quite a bit.

Five Guys, thanks for the "small" portion of fries, which looks more like a meal for a family. Now I have enough fries to last me a few days. But the service was great and the ambience was good too, but that's a plus. Still, sometimes less would be more - I don't need the entire supply of fries at once.

Every time I'm here I've invested a lot. 2 burgers with fries to snack on immediately, two for later. They're also cold, easy 9/10. Staff is super nice. Anyone who complains about long waiting times or higher prices can happily eat standard stuff from the Krone or the Golden Seagull. I love that I can have the burger freshly made to my exact wishes here. Done.

The cheeseburger was good, but the meat didn't have much of its own flavor. The mango milkshake with cream that we ordered was really tasty. Overall, however, I think the prices are too high for the quality of the products. In the toilet, a hand dryer and a sink were left without notice/broken.

I think it's great that you can add so many free add-ons to your food, and we also really like the fact that you can refill your drinks. Unfortunately, the fries are quite salty. Some of the staff don't speak German very well, so sometimes they don't understand your order correctly.

Hmm... I can now compare it to the strong Frankfurt 5Gs: the Hanover 5Gs falls far short. Despite the similar layout due to the franchise, the location was less well-maintained – the cashier was preparing the burger and two others at the same time, adding cold toppings (pre-fried mushrooms), and then serving (the burgers cooled while he laboriously filled them with fries) – even though at least four (!) colleagues were in the branch at the same time, and during my 20-minute stay, the heavy mess at the pickup counter was calmly ignored.... Sorry, but with burger prices like that, that's just not acceptable.

One point for the burgers and fries. They're just like any other Five Guys. But what's absolutely unacceptable are the restrooms. Absolutely disgusting. Filthy (and not just one day's worth of dirt) and broken. Of the three women's restrooms, only one stall was open. The door scrapes so hard on the floor that you have to use a lot of force to open and close it (it doesn't open all the way). The disabled restroom is also broken. There's no way to change your child's diaper. It smells like a motorway restroom. Unbearable and unacceptable.

Decent, no more than that. Took a long time for just milkshakes.

Oh my dayum that's what this guy said dayum drops so I ate a burger mhhhh delicious

It tasted good and was filling, but something should be done about the price/performance ratio.

The food was absolutely overpriced, the burger was limp, the cheese wasn't melted at all, every homemade burger tastes better. The two stars are only for the fries, which were well salted and quite tasty in themselves. The atmosphere is really cool but everything is very dirty. First and last time there

The burgers were way too soggy, the meat had hardly any flavor and they were thrown together very carelessly. The fries were good. The interior design is attractive but the tables were very dirty. Overall, the visit wasn't worth it for us and it was very expensive for what was on offer.

The food tastes like it was prepared by Mc Donals's 3 days ago and the staff is very cheeky to all customers. In addition, the tables are extremely dirty and only seem to be cleaned once a month... Bad experience! Never again!

Its very overrated and overpriced for this taste.

The burgers were very good, the people who served us were very friendly and large portions of potatoes. The service was very fast.

The food was good but it looks like they NEVER clean up the tables after people finish to eat they where all so dirty!ewwww

Actually just a burger joint. But they taste so delicious.

Typical fast food place. Food was good so far. The Biscoff Milkshake is highly recommended!

It was our first time eating at Five Guys... and we were actually quite satisfied...

Outrageously expensive and quality below McDonalds.

€11.95 for a completely standard cheeseburger (no menu) in a self-service restaurant. For me the price-performance ratio wasn't right at all.

Decent enough 5 Guys, if you’ve eaten in one then they’re all basically the same. Pricey but decent burgers

The food was good (huge portion of fries) but the price was more appropriate for a restaurant. Burger + fries + drink for 25 euros is pretty cheeky for fast food.

The food was delicious but the prices were high. The smallest milkshake (0.4L), for example, costs around €7. The citizens are quite small in diameter but taste good. I can recommend the seasoned fries.

The fries taste good, I would have liked to throw the rest away.

It's really expensive. It's better to go to a real restaurant.

You get a solid no nonsense burger for your money with the toppings just the way you like them. Fries are also good, and the shake was tasty but it does leave you feeling guilty. Best to make sure to take a good long walk/half marathon afterwards. The free peanuts are an interesting touch.

Unfortunately one of the worst burgers I've ever eaten... and for way too much money

Very tasty fries with a generous portion. The price is also perfect for the quantity and the taste is worlds better compared to other fast food chains.

Nice burger with good fries. You get what you expect.

Best burger and milkshake in town Here you can also be creative. Salted caramel with bacon milkshake and burger with fresh mushrooms and vegetables… Not to forget the delicious peanuts All in all: high price, high performance The only criticism: the toilets could be repaired

- very tasty food - a bit untidy

Very good if you want food poisoning, too overpriced and the staff wasn't nice at all

The worst place to eat… I would never try it again.

Community store with 60s style. Well attended, but no stressed staff. Prices are a bit high, but the type and quality makes sense and is understandable

Eating took a while and the fries were seasoned better in the other branches. Otherwise, a well-rounded store to recommend if you want something other than McDonald's or Bürgerking. Attention, not for those with peanut allergies. Fries are fried in peanut oil

We actually like going to FG, but we were super disappointed here… Toilets: were super dirty, no toilet paper, the water was boiling hot Burger: the bread was cold and not fresh, bacon was overcooked and rock hard Fries: not fresh and cold Drinks: the cola was warm, there were no ice cubes We paid €35 ​​for 2 citizens, 1 drink and 1 fries and it really wasn't worth it.

Very old and salty fries. Burger was cold and tasteless

Food was super tasty, packaging was total rubbish with aluminum foil, no go. Multi-gender toilet, Werder still allows pleasant, if I think the one old fat one would have been in the toilet before... Tax evasion, because I wasn't asked whether I wanted to eat there or take away. Because disabled and disabled toilet closed. Unbelievable.

I'm not a fan of having too many choices, so when I enter a new restaurant or fast food joint I actually feel pretty lost and overwhelmed. And you have to know Five Guys, otherwise it's difficult to choose something. The atmosphere is like a commercial kitchen in the States. It's not my thing at all, cool and somehow "untidy". The lady at the checkout tried hard, but she didn't give the feeling that an "absolutely clueless" customer would feel welcome there. Anyway, you have to like it, mine isn't.

The mango milkshake simply tastes like vanilla😤😤❌

That was the worst Five Guys burger I've ever eaten. The "fried" onions were still almost raw and the fried champions were slippery, cold and raw from the can. I actually like Five guys...

As always, it's all a matter of taste. I think the burgers are sensationally good. The fresh fries are also great. I'm happy to pay a little more for "every now and then". Update: Prices have increased slightly again. Quality is still consistently top.

I put 4 stars on the food because in the cheeseburger the second burger was half done... and in terms of price, what you get is what you pay for!!

Very large and tasty burgers. always lots of fries and everything very fresh

I really liked the Five Guys Hannover. Here the burgers are not squished together when being packed like I have experienced in other branches. The extra portion of French fries is also available here. The burger tasted very tasty. The service was okay. At least the tables were cleaned after the visits. I didn't like the atmosphere. Still 5 stars. A clear recommendation for all Five Guys friends.

Great employees and super tasty burgers! Milkshakes also a 10/10. Gladly again!

The cheeseburger is quite okay. Personally, I find the burger with bacon instead of meatballs a little more delicious. Unfortunately the rolls are a bit too sweet. But the fries are awesome. There are free mayo/ketchup dispensers for unlimited refills, as well as a huge selection of drinks (also unlimited). I find the interior very authentic and special.

They are very stressful and everything is wrong

Simply amazing!!! The only thing missing is the peanut throwing from America...

Burgers 🍔: I didn't think it was that great. I wouldn't buy again. Fries 🍟: Mega🤩! I would come back for that alone! Ketchup, mayo and vinegar are available for self-service. Oreo shake 🥤: Great 🤩 Toilets 🚽: No separate toilets for men and women. That doesn't work for me at all. It doesn't make me feel safe there! Toilets should be a safe place for women. And that only works without men. Service 🤝: Unfortunately, the fries were not included in our order. Unfortunately I had to reorder these afterwards. Self-service for drinks and sauces is great.

Was here for the first time at the weekend and I have to say that the prices are quite overpriced... 2 cheeseburgers and 3 large fries with drinks cost me just under 58 euros... sorry but that's quite exaggerated. The taste was ok...but I also have to say, there are definitely better alternatives for the price.

Whoever wants it please but what's the point? The whole flow and chain is long gone. Better brothers

Burgers okay but the prices are really outrageous, especially for fries they charge over €7. In my opinion this is absolute usury and has nothing to do with inflation or anything else. Because of the price, I wouldn't recommend this store.

Damn, the food is completely finished, I threw a bit of it away and when they say it's not fresh the meat tastes good whether it comes out of the deep fryer. Never mind

Far too expensive for such a snake eater spent 45 euros for two people citizens were fatty Fries were fatty and not salted threw away the food

Poor value for money, waited a long time even though there was nothing going on. It's clear that you don't eat fast food with cutlery off your plate. There isn't even a tray here, you can dine straight from a paper bag and aluminum foil. All in all a disappointment. Burgers and fries weren't convincing either. That was nothing but expensive!

Got expensive like everywhere 12 euros a burger. But yummy

Very nice and competent staff, which with the quality of the food is a 10/10 restaurant for me.

Very nice service and good food!

Not tasty at all, the cutlets are rubbery and tasteless. The service is great but the food is terrible.

The lady (Saranya) at the checkout was very friendly and the burger was fresh and tasty :).

A tall, thin boy with a hunchback is very unfriendly

This place made me hate my favorite snack- French fries. Worst burger ever!

Had the cheese bacon citizen, which was really good as a whole. The nice thing about Five Guys is that you can choose from 14 free toppings (onion, jalapeno, sauce), which compared to the competition costs 20-50 cents per topping. The bun doesn't taste as good as the one you bought from the supermarket, but the meat is really good. It's nice that you can take peanuts 🥜 ​​and fill up your drink as much as you want. Conclusion: Good good burger better than at MC or BK and ok in terms of price

The service staff was nice, but absolutely overpriced and not worth the money. The burger was mediocre and the fries weren't very tasty. You get a bag instead of a tablet. Ambiance very unpleasant. Was there for the first time today and definitely the last time.

100x better than Citizen King, McDonald's and co

The best cheeseburger I've ever eaten. Definitely coming back!! Even if it is very expensive.

Drink until you can't anymore! Food expensive but good

Best burger chain I know. The fries are bomb. The waste for 2 people fits in a drinking cup! A little more expensive than BK or MC but the quality is 3-4 times better.

The food was great but WAY too overpriced.

First time here! Nice customer service, really good food and a clean place.

Expectations were quite high, but it is also a well-known chain. Unfortunately, the taste is not as convincing as in the USA. It's not bad but it doesn't live up to expectations either. Since it is in the middle of the city, it is centrally located but not a place where you would drive past quickly. The price is very high. 3 adults and 1 child can easily spend over €80 on a burger and a shake. It's not worth it for that. But the atmosphere is pretty American and nice. Cleaning is done all the time. All in all quite ok, burgers taste ok, but not really that special. Ambiance and neatness are nice, but prices are way too high. Rating: 2.5 stars

Were there for the first time. It's confusing at the beginning with the extras. My son liked it very much. The highlight is the wide variety of drinks. A little more expensive, but you can do it.

Everything is special!!! Five Guys is the absolute burgers 🍔 shop.

Simply great! Today I was here with my family. Since there was a long line at the checkout, I decided to order online using the app. I paid but the order was not placed and completed. I asked a friendly employee who was helping at the checkout. She took the time to check the issue and take the order again even though she had a lot of stress and work. She was very nice and prepared the order on time. We were offered shakes as an apology. I found this behavior very professional and considerate from a catering employee who enriches the restaurant. The food was also excellent and tasty. All the employees were friendly. We'd love to come back!

So prices are almost outrageous. Half of the burger was cold and the taste was just ok. Paid 42 euros for two. It was worth an experience, but not so quickly 🤷‍♂️

I was there on June 15th. around 6 p.m. at Five Guys in Hanover and was really hungry. As soon as I entered the restaurant, I was warmly greeted by an employee in a black shirt. Your friendly service made my visit pleasant from the start. My burger was freshly prepared for me and the taste was simply unique. Every bite was delicious and the ingredients were extremely fresh. I would particularly like to highlight the crisp salad - you can literally taste the freshness. The fries were the best I've ever had in a fast food restaurant. They were perfectly crispy. Even though the restaurant was busy, my burger was prepared surprisingly quickly. Overall it was a great experience at Five Guys Hannover. I highly recommend this restaurant to anyone looking for a tasty and fresh burger!

What a great team and delicious food 👍

Except for the cashier who takes the order, everything here is very delicious and beautiful, you should definitely try it, the friend is a little nerve-wracking when ordering

Large portions, freshly made with a lot of feeling! The only drawback is that it is simply packaged for eating there. That could be a little nicer. But otherwise really good burgers, not to be compared with McDonald's Burgerking and Co!

Super tasty, but the drinks like cola etc. don't have enough carbonation

First time at Five Guys. Seems like a pretty cult establishment with all the clippings and magazine covers plastered around the place. In fairness I got a bacon cheeseburger and it was really good. The fries were excellent too. Definitely a little expensive but tasty nonetheless.

The food and its packaging looked underwhelming, but it tasted awesome. The small fries were huge! Pricey, but definitely worth it.

The American flair of the store is really nice and detailed (e.g. the staff speaks English among themselves). The concept with the custom made burger is really, really cool, everything is prepared fresh in front of the customer. The fact that everything is served in a paper bag when you eat in the store and then random fries are thrown onto your order is a bit strange, but it's part of the store's concept. Commendably, you can freely refill your drinks with mayo and ketchup, which I consider a big plus point in times when I have to reorder the whole thing separately for a fee every time. The menu is absolutely clear, which is why the quality is quite high for a franchise company.

The food was very, very tasty - but also very, very expensive. You can't always treat yourself. The ambience corresponded to the lively pedestrian zone. If you want to eat in peace, this is the wrong place. But as I said: the burgers and especially the fries are great.

The burger was tasty, the ambience was the worst fast food temple. Let's eat in a paper bag served fries in a paper cup. It's supposed to be cool. 20€ for that. Once, but never again.

I took burgers with me. The burger was cold and not fresh! Very disappointing..

Super #delicious as always at five guys! Thank you for the delicious fries!

Very tasty food. Had the Little Bacon Cheese. The bacon was super crispy, just the way I like it. The pickles were delicious and the BBQ sauce went perfectly with them. The peanut oil fries tasted great. You could basically mix your own drink, which I'm really into. Finally Cola with a dash of Sprite. Seems very American, which I like too. The diner looks like something out of a movie. The only thing that was difficult to understand was the staff's pronunciation when they called out the order number. Otherwise I have nothing to complain about

Got sick and had to puke as soon as i got home

Super unfriendly staff when ordering. The food was solid but not outstanding. The ambience was good and had the typical American burger restaurant feeling. But it's way too loud there and you can't really hear when someone calls you

Rude employees, way too loud, you can't even understand the employees when you order. Food was solid.

The food is very good, what you would expect from Five guys, but the nuts they offer don't look like they are edible, but otherwise the shop is very clean and otherwise very good

Cool chic burger joint. Taste wise 8/10. keep it up!

The food was very tasty, but I felt very bad afterwards (nausea, stomach ache). I don't have any allergies and I hadn't eaten anything before... I don't want to know what I stuffed into myself...