Five Guys Aachen in Aachen - Telefonnummer, Reservierungen, Bewertungen

The fries are very good they give a lot of fries, the burger is very smooth and delicious. The empolies were very nice, and it was clean.

Best burgers in Aachen! And the employees are very nice

Order simply canceled! I ordered in the evening via Lieferando, so far everything was good. After waiting for an hour, my order was simply canceled and no one was available anymore

We're from the U.S.A. And this Five Guys ranks up with the ones back home! Great food and when you order the fries, they put them in a cup and then heap more fries on top in the bag!

Welcoming staff who speak French perfectly which is a plus...and very attentive to our satisfaction👍

very rude disrespectful employee!! Never again !

First time I eat at a Five Guys and it was worth it. The burger I had was really really good, I enjoyed every bite.

The quality of the food is quite good, but the price-performance ratio does not match. In Aachen you can get much better burgers with side dishes for less money.

Very much like Five Guys in U.S. but was not as clean as most are.

Cashier was grumpy. But other than that everything was good.

I've never paid 27 euro for the world smallest burger and burned frites thrown in a greasy paper bag. Do your self a favour and go to the Neighbors and get some real food. They don't even deserve to be compared to the "good" quality of Macdonalds

Very simple red and white decor with close seating. There are not many dishes on the menu, but there is a large selection of different things to choose from. A bit like Subway, only with burgers, sandwiches and hot dogs. Once you understand the concept, it's really easy and ordering goes smoothly.

Too expensive for portions that are too small

Just ate here, very friendly staff. The burgers are tasty, but the fries are excellent. The last time I ate such good fries in the USA. Absolute recommendation

the only fast food I enjoy - I live in Belgium and this one in Germany is the closest for me, so it is worth the 40mm drive for this fast food

Food is good, best fastfood from a franchise chain. 55€ for whats on the picture is very expensive. The restaurant was empty. My daughter made a drawing and hung it on the wall (which is very nice and warming) we will come again when we saved up enough money ;)

Quite expensive if you don't use all the toppings. Fries are great, hot dog was bland but otherwise okay

Perfect burgers and great service, plus there are vending machines that are unique in Europe, the only minus is the high prices, but it's still worth it

Basically good food had burger fries. I would also recommend it to others. It's just a bit expensive.

Great food and very nice service, I'm very satisfied 👏👏

The cheeseburger wasn't really filling but it was tasty

Hot dog. 1 pathetic weenie and cut in half too. Very small. Taste was okay. Fries are fresh but that's about it. Soft and squishy. Burger was also small. Sandwich not even toasted. Only good thing was the drinks. 40 euros for 2 people. We say eat it here. It was still packed. You'll never see me there again

It's not cheap and not really inexpensive, but it's delicious! And (secret) tip: the SMALL portion of French fries is more than enough for the average "eater" in combination with a standard cheeseburger. Including soft drinks, you'll quickly end up with double the bill of other large burger chains, but...it's also twice as tasty. The ambience has something of a “slaughterhouse” or “operating room”; But I wouldn't go out for a fancy meal here anyway; so it's a minor matter. The staff were very friendly; The selection of soft drinks is huge. 😋...so then: MEAL!

Nice view of the town hall square.

Best burgers, good bacon, worth the price in my opinion.

The service is courteous, and I answered my order of what should be on the burger with “surprise me” was fulfilled to my complete satisfaction. Keep it up 👍

Friendly staff, good fresh food, clean and well arranged

The best burger 🍔 restaurant chain, by far! Delicious, fresh... And here in Aachen, the bonus of a super friendly staff! 👍🏻👍🏻

The store is just dirty and totally overpriced

catastrophe !!!!! 12 euros for a citizen and 7, and what kind of fries very expensive !!!!!!!! I didn't like it at all !! they were served in a garbage bag !!!where is the love for food ??supposedly freshly prepared, what? ?? cutting the iceberg lettuce or the tomatoes?????never let my money in there again....

Haay🫶 Can you please please please please offer halal meat?! I want to eat at your place so badly, but I can't because you don't have halal meat 😭 You can't imagine how many customers you would gain if you were halal! I beg you from the bottom of my heart... can't you do something? We need it in Halal version!!!!!! 😭🩵🫣

terrible! Dirty environment, grumpy staff, high prices for poor service. dirty kitchen

Very tasty burgers and fries! The service is very friendly, the shop is clean 🧽 The glass floor in the basement looks really cool

The food was super tasty and the service was also super nice 🤝

Great location. As always, great burgers!

Price performance ratio below all cannon. Once and never again.

Well, 25 euros for a mediocre burger, fries and a shake is already heavy

1a delicious fries in Five Gyus style

The burger is great! The fries cost over €7 for 0.2 cups, but if they're still cold in the bag, then that's completely wrong. Oh yes, I would like a person at the counter who can speak at least English, if not German 😫 I wanted to give feedback via InvoiceQR, but that wasn't possible. LG

Pretty average Five Guys, burgers are made fresh, the cajun fries tasted great. All in all, not bad.

Delicious burgers, but not exactly cheap.

"Best burger"? What a joke... too much bregging for not even good burger, fries tastless ...

15€? For a small citizen ?? No, the meat doesn't even have any taste

Delicious burgers and great shakes. Have tested for the all-the-way shake - even with bacon. 🥓 Result: It's better to only choose suitable ingredients.

The burgers are really good , the hot dogs too ! The fries are excellent. The ingredients are good quality 👌

Are you tired of bland burgers with dry, hard buns and full of salad and weird sauces? Do you want a real American burger? Then you have to try these. Don’t expect a healthy meal because that’s not what they offer, it’s pure meat and fat flavor. Delicious for when you crave a real burger without pretensions. It would be great if they offered a home delivery service in the dutch limburg area.

An absolute disappointment. The the taste fell far below my expectations. The burgers lacked the deliciousness I anticipated, and for the cost, I expected much better. Overall, the combination of high prices and underwhelming flavor left me regretting my choice to dine at Five Guys (more than once).

Бургерная в американском стиле. Чизбургер был хороший и большой. Картофеля фри наложили очень много, мы даже не весь его съели, еще был очень вкусный молочный коктейль, на много вкуснее, чем в макдональдс. Единстенное, что не понравилось, это хот дог, сосиска была не вкусная, не стали давать его пятилетнему ребенку.

Man merkt dass sich dieser Burger qualitativ von anderen Fast Food ketten wie Mc Donalds oder Burger King deutlich abhebt. Preislich jedoch etwas teuer in meinen Augen.

Waren hier zum ersten und vermutlich auch letzten Mal. Die Burger und die Pommes waren okay. Allerdings. Ist dass Essen viel zu teuer. Ein Burger mit Pommes und Cola hat fast 22€ gekostet und das ist es beim besten Willen nicht wert. Das Ambiente ist jetzt mit jede Menge Kartoffelsäcken und Tonnenweise Frittierfett im Gastraum auch nur so okay.

Service excellent,je recommande😋

Just fantastic! the staff is friendly and professional !!!

Ambiance tres conviviale … Tres bonne bouffe je recommande vivement ❤️❤️

Parmi les plus excellents que je connais.

Etwas Klinisch eingerichtet und teuer aber lecker.

Service très rapide et bouffe délicieuse très satisfaite merci

Sehr leckeres Essen. Freundliche Mitarbeiter

Super Essen und sehr nettes Personal. Macht weiter so.

Leckeres Essen und super freundliches Personal. Immer wieder gerne.

Sehr angenehmes Ambiente. Kundenfreundlicher Service und wenig Wartezeit. Die Burger und Pommes waren 1a Spitze. :)

Die Mitarbeiter waren sehr freundlich.

Hammer Essen + Service !!! 10/10

Great service and great food !!

J'ai récemment visité Five Guys Aachen l'atmosphère du lieu était décontractée et conviviale, le personnel était sympathique, les burgers étaient délicieux et préparés avec des ingrédients de qualité et les frites étaient fraîches et croustillantes, les portions étaient généreuses, offrant un bon rapport qualité-prix. De plus, le service était rapide. Je recommande vivement cet endroit !

Delicious burgers & fast service +welcoming and smiling staff

Sehr entspannte Atmosphäre, sehr leckere Burger und frische Pommes. Sehr gutes Preis-Leistungs-Verhältnis. Besonders hervorzuheben ist die sehr freundliche Bedienung von Kyra!

Très bien mangé, le service est rapide et les équipiers sont reactif et très gentil, je recommande ce five guys pour les amateurs de cette franchise

Dreckig .....das gesamte Lokal, selbst im Küchenbereich. Burger war sehr schlecht. Nicht aufgegessen. Pommes matschig. Also kulinarisch schlechter als McD. Das will was heißen. Dafür doppelt so teuer. 2x kleine Pommes mit 1 Hamburger fast 19€ . Personal laut und unfreundlich. Ich bin geheilt.....nie wieder!

Spartanisch ausgestattet, keine Wohlfühlatmosphäre, ständig wurde irgendjemand ausgerufen...störendes Konzept. Das leckere Essen hätte eine andere Atmosphäre verdient.

One of the worst five guys I have ever been to

Sehr nettes Personal und leckeres Essen. Günstig ist es nicht aber man bekommt echt viel.

It’s exactly what it says it is. I read some reviews and thought ‘can it be this bad?’ No, it’s nothing like the negative reviews say, and to the reviewer who asked “who will occupy this space in a year’s time?” well, it’s 5 Guys. The restaurant was spotlessly clean, despite being just after the evening rush, service was fast, polite and professional. The burger was moist and very tasty, the fries crisp and fresh - nothing sitting under hot lamps for ages, the jalapeños crisp and spicy. Well worth it.

Wir waren unter der Woche bei Five Guys Aachen mit unserem Sohn. Die Burger wurden frisch zubereitet unf haben gut geschmeckt - Pluspunkt war aufjedenfall das Kinderstühle vor Ort waren. So konnte unser kleiner mit am Tisch sitzen. Die Pommes waren so lala aber ganz ok. Die Dame im Service war freundlich und erklärte einem wie man den Burger zusammen setzen kann und wo was zu finden ist. (SELFSERVICE MAYO ETC ) Milchshake zum stolzen Preis hat auch geschmeckt.

Lecker Essen zu nicht so leckeren Preisen. Trotzdem sehr empfehlenswert da man tolle Getränkekombinationen mit der großen Auswahl von Getränken erstellen kann. Ich empfehle sehr den Lift Apfelsaft in Kombination mit Powerade Zero und Fanta Lemon. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🇮🇱👍👍👍👍

Warum wird alles zum mitnehmen verpackt, auch wenn man vor Ort ist? Müll ohne Ende! Ich hab auch keine Lust da mit einer Papiertüte zu sitzen. Ist vielleicht in den USA cool. Wir haben 2023?! Tabletts gab es auch keine. Die Burger sind lecker, aber teuer und es gab zu wenig Soße wie Mayo. Insgesamt etwas chaotisch.

Super leckeres Essen. Etwas teurer aber super Qualität, super frisch und sehr nettes Personal! Mit Sicherheit nicht mein letzter Besuch!

Warum werde ich gefragt, ob ich im "Restaurant" essen will? Egal, wie ich mich entscheide, ich sitze da und esse aus einer Papiertüte. Richtig gemütlich. Die Burger sind absolut überteuert für die Größe und Qualität. Über 30 Euro für zwei Burger, Pommes und Cola bei Niveau knapp über McDoof. Der Bestellvorgang ist unnötig kompliziert und der Laden ungemütlich und nicht so sauber, wie es im Lebensmittelbereich erforderlich wäre. Da koch ich lieber selber.

Das erst Mal bei Five Guys und ich kann es nur weiterempfehlen. Der Burger war sehr sehr lecker und man hat eine tolle Auswahl an Toppings. Vor allem aber war das Personal sehr sehr freundlich. Das Restaurant selber hatte eine insgesamt sehr tolle Atmosphäre. Das Highlight ist auf jeden Fall das nachfüllen der Getränke und die Getränkeauswahl an Sorten (zb Cola, Fanta) die man nirgendwso anderst finden kann.

This Five Guys is great to have in Aachen. It is unfortunate that finding people to work is so hard these days. It is not the fault of the people working there, so please keep this in mind. I will eat here again, and the food, minus the mistakes was still great. The awesome soda vending machines are present and in full effect. The American style shakes as well. This is Five Guys. The issues? Shakes were made and ready 20+ minutes before the food was ready. They sat at the shake machine for that amount of time instead of being given out to the customer already. Melted liquefied shake is just not necessary. At the Five Guys in the Centro a regular fry is more than 4 people can eat. Here it was barely enough for one person. The rest of the negatives have to do with a breakdown in the Five Guys system which pretty much makes it impossible to screw up the burger and fries. For there to be issues, the system is not being correctly utilized. (most likely due to a shortage of personnel) Toppings were either very little or completely over the top (2 small piece of grilled onion, but 9 pickle slices) and in some cases missing. (no bacon on a little bacon cheeseburger for example). I did not complain in the store, because they were swamped and I could see they were doing the best they could. However, for the prices, these mistakes, which are easily avoided by just following the system, should not happen even with only 2 people working. I would much rather wait longer for the correct order than get the incorrect order faster. Most people paying these prices probably would feel the same way. All of this said, eat here! I want Five Guys to stay in Aachen. Because Aachen is better with a Five Guys, end of the story. Last ding: There was no soap in the bathroom. Customers using the bathroom could not clean their hands. We are all human. The staff was short. But this is still what it is. Hopefully this helps management to prioritize efforts despite the crazy amount of customers. Please understand this is meant as positive feedback and not bashing.

Essen kam zu spät, hat aber lecker geschmeckt

The patties are made daily from fresh meat. The fries are really delicious and the portion is really big. They may not be the cheapest on site, but the quality and freshness are definitely convincing.

The food is delicious and the quality is guaranteed. I also recommend the milkshake really delicious.

The burgers are super tasty, you can have them topped exactly the way you like. choice of toppings is very large.

De hamburger was koud en rauwe uien. We waren in het verleden altijd erg tevreden maar nu was ik erg teleurgesteld. Wat is de kwaliteit slecht geworden. We hadden zoete frietjes besteld deze niet gekregen. Limonade is echt aangelengd. Nee je zal mij hier niet meer zien

Their hot dog was so delicious, first time I tried without any addition. But when we visigted them again, I ordered with some additions which was perfect. You can choose from the list, many add ins. That's nice touch for fast food chain.

Un Burger de rêve ! Tu choisis la constitution de ton Burger avec une boisson au choix . Ce qui m’a le plus impressionnée c’était leur frites épicés : une dinguerie !