Dem Restaurant in Hamburg

One can only say that it is a catastrophe

It was terrible. Kindness doesn't cost anything, but well, we were sent upstairs. And then, my wife had a burger with fries, and I had a rib-eye steak. The fries were cold, both of them, and I mean really cold. We complained. Instead, we got a small bowl of fries—okay, at least they were warm. We didn't get any ketchup, or mayo, and certainly not the potato cream that was on the menu. The waiter, at least, tried hard and was visibly embarrassed. What was terrible, though, was that the steak I ordered medium was gray throughout—overcooked, I guess you'd call it that. I pointed that out, so now I had warm fries but no meat. The worst part was, the manager came upstairs and digged into my meat with a fork, absolutely convinced that it was medium. He was the only one in the entire room. Terrible and not recommended. The waiter apologized to us several times.

Our visit to the steakhouse was disappointing. First, it took a very long time to be served. When the food finally arrived, the meat in both the salad and the steakhouse plate was cold. Furthermore, the meat in the goulash soup we ordered was very, very fatty. I don't want to mention the condition of the women's restroom. Unfortunately, I can't recommend the restaurant.

Not a real awesome place to have steak 🥩 but it's in reasonable price and it's tasty. We were lucky to get seats on Sunday afternoon. I walked past the place several times and saw how full it was.

The prices are too high for what you get. The food is tasty, but nothing special. There are no large bottles of still water, only small ones.

I've eaten much better plaice. I had the impression that some guests weren't really welcome; you were shuffled to the farthest corner, and it took forever to get any attention for your order...

The food was ok. The service was extremely unmotivated and wanted cash because he was too lazy to run to the counter again to get the card machine.

Terrible! Waiter extremely unfriendly! Once and never again! Even 1 star is too much of a good thing!

The Snake and Fish Restaurant doesn't work at all! The waiter was extremely unfriendly!

Super tasty, friendly service Highly recommended

The food was good. The drinks were wrong and you can only pay in cash but there was no notice beforehand.

We wanted to go here, the food was ok. The waiter who was responsible for us first ignored us and then he was unfriendly. We ordered anyway, but after that it got even worse. It's unbelievable what kind of people work there. At the very end we were told cash only. We had just enough money with us. I then said it wasn't written anywhere. His answer was, yes, that's bad luck. It's a shame, but I won't go there anymore.

Bad food and the meat not ready for a long time had to ask for a new piece! Bad service had to ask 3 times to pay Doesn't take cards so had to go to an ATM

Unfortunately my visit to the Steak & Fish House on the Reeperbahn was not what I had hoped for. The prices are certainly on the higher side, which isn't surprising given the location, but I simply expected more, especially for such a large restaurant with a lot of walk-in customers and space for many guests. Unfortunately, the service wasn't particularly friendly once you paid. Even though the store was almost empty, everything took a long time. And when we tipped ten percent when paying, we were treated very rudely. At a moment like this you ask yourself, what exactly did you expect? On the positive side, the store was clean. That deserves praise. However, you should urgently work on friendliness and dealing with guests. But why this rating is really so bad is because of the food. Unfortunately it was anything but good. Not inedible, but well below what you would want given the prices and location. My dish was more reminiscent of something from a snack bar outside a department store, except that I've eaten better there. None of it tasted freshly prepared. It was edible, yes, but far from good food. Maybe it just wasn't my cup of tea, but I really expected something different. To be honest, I can only explain the many very good reviews by the fact that perhaps some guests were in a more gracious mood after a few drinks. It is difficult to understand otherwise. In any case, I won't go there again and can't really recommend it. If you're curious, you don't need to make a reservation; there seem to be plenty of free tables. It offers enough space for large groups.

Disappointing experience - not recommended We waited over an hour for our food without being informed of the waiting time. When asked, the waiter became rude and mostly ignored us. When we wanted to pay, we suddenly said that the card machine was “up” and that the colleague was just serving 50 Danish guests - so it would take a very long time. We were basically pressured into paying in cash even though we originally wanted to pay by card. Overall a very disappointing visit - poor service, no communication and little customer friendliness. We're definitely not coming back.

If I could, I wouldn't give it a star... I can say without exaggeration: I've never eaten so bad! Situation: We came in with 6 people and got a table near the kitchen. As soon as we sat down, we were told to order - without even seeing the menu. We asked for a short time to think about it - but then had to wait a quarter of an hour before we were allowed to order drinks. We then placed our order but were told it was busy as there was a large group of Danes celebrating upstairs. Long story short: We waited almost an hour for the food. When asked, we were told not to be so impatient. We then pushed because we were very hungry. In detail: The steaks and grill plate we ordered looked nice. My Nice salad plate, on the other hand, was absolutely carelessly designed. On a pile of iceberg lettuce lay a strip of pepper, three thin slices of cucumber, three quarters of tomatoes, four olives and half a can of tuna that seemed to have been thrown onto the plate in a hurry. There was no dressing. An ordered baked potato with sour cream lay lonely and alone on a small plate - there was no trace of a lettuce leaf or other garnish. The goulash soup came in a tiny coffee cup and is definitely not worth the 8 euros. The fries were also limp and had already seen their best. About the ambience: I would describe the atmosphere as rustic and outdated. The backdrop is crowned by loud music and rushed staff who are clearly overwhelmed. Method of payment: Since we were in a hurry, we wanted to pay the bill promptly. However, our wish to pay by card could not be implemented. Reason: The card machine is upstairs because 50 Danes apparently all wanted to pay with cards at the same time - are you serious? Apparently it's a scam, as other reviews show. I would advise other guests to avoid the restaurant. There are numerous restaurants on the Reeperbahn and around it that value every guest. I neither recommend this establishment nor will I visit it again. With so much hectic, long waiting times and poorly arranged plates and bland dishes, there is neither satisfaction nor comfort. Too bad!

At the Steak & Fish House Reeperbahn we should urgently think about tabula rasa among the staff. Unfriendliness and ignorance are taken to the extreme here. The bottom of the toilet also sticks. A Reeperbahn experience that we would have gladly done without.

Disguised as a steakhouse...but it's fast food!

I ate there yesterday, unfortunately not recommended at all. The waiter simply added beer to our bill that we didn't even have. He immediately said, don't be surprised, it says beer on it, but it's the same price. The next morning, when we looked at the bill, we noticed that he had written down 2 beers and the final amount was wrong by 4 euros. So with tips we paid almost 15 euros too much. The taste of the food was ok, nothing more. Just can't recommend this. What annoys me the most is that I didn't look right away. Because at the next table, the problem was the same, and they received more money. In hindsight, I should have just looked at it straight away.

We were in this restaurant yesterday. The food was okay, unfortunately the seating was very close together and the waiter unfortunately gave us crap. We were given two beers instead of a coke, but we didn't notice that until later. Look carefully at the receipt!

Yes, but it was all a bit like a check-in

Very bad service, unfriendly operation. The food was carelessly prepared and placed on the table without saying a word. Not recommended! Every chip shop in St.Pauli is better!

I wouldn't eat there again. The food didn't convince any of us. The staff was very friendly and didn't charge for a completely bad meal.

Super nice restaurant in the middle of the Reeperbahn... Good food and nice service. Best regards from Lake Constance

Food averagely good. Quantity too little. After ordering drinks, staff said that card payment was not possible. As I said, after ordering. We had to change places later because it was cold and drafty in one place. Another waiter helped us. We were able to go upstairs. The waiter downstairs then cashed in straight away. Probably work on commission. Upstairs at the Andre n. Waiter we found out that card payment was possible. When we asked upstairs, the waiter told us that the colleague downstairs was taking too long. Therefore only cash. So customers are being deceived. An impudence. Mass delivery only.

Service totally overwhelmed, swearing staff, stale beer, Meat was good, steaks on point. Not anymore next time

Not recommended 0 stars, The waitresses smoke in front of the guests in the service area and one of them privately makes loud calls on his cell phone. The food was ok, but you don't get a bill, just an amount that is not understandable. Afterwards, after researching the prices online, the waitress added the tip to it. It can always be worse, but you can't beat it anymore.

Best fillet I've eaten. TOP load!

We didn't eat anything, but the drinks are delicious. It's really cozy and the service was super nice.

I've never experienced anything like this before. We wanted to eat there and would have easily spent €70. There were three of us, and two of us didn't want anything to drink because we'd been drinking a lot beforehand. Then we were told we couldn't eat there if we didn't order a drink. I've never experienced anything like this before. I told the waiter I would write a review about it, and he said I wasn't allowed to because I wasn't his customer.

I expect good quality from a restaurant that specializes in schnitzel and steaks. Instead, I get 100 percent chain restaurant fare. And all at an outrageous price. The quality and price don't match.

This steakhouse is the worst we have ever visited. Never again!!

Small but fine steak shop with very friendly and fast service. Quality of the food was excellent and tasty. I had the steakhouse plate with four small steaks, a baked potato with quark and garlic bread, all of which were very good.

Extremely unfriendly service, you just forgot your food, no thanks/please, even if you try to be friendly, if you pay by card that you don't like to use, you only get the debit receipt, so remember beforehand how much it costs, the food itself, frozen schnitzel, lumpy hunter's sauce, sticky fries. Every kebab shop on the Kitz has better things to offer, and above all, they are friendlier.

Carelessly prepared dishes, the colorful salad consists of a few shreds of iceberg lettuce, a tomato and three strips of pepper. There is no bill and you can only pay in cash. Unfriendly service is included

Very quick service. Quality of the food was excellent, really good for a steakhouse, right on the Reeperbahn. Very suitable before attending an event.

As always... top... recommended

The staff was nice and friendly. The food was plentiful and they catered to my requests. I'd be happy to go back.

The food was raw But garlic bread was good.

Impossible and unfriendly staff. Waited over 30 minutes to pay. And then become unfriendly. Never again.

Really poor food. (Visited in 2017)

The restaurant is absolutely NOT recommended. The schnitzels are ready schnitzels. You wait almost an hour for the food to arrive. Sauces are not homemade from the packet either. And poorly seasoned. The price is outrageously expensive. Under no circumstances should you eat here.

Highly recommended and also accommodating

The price-performance ratio is absolutely not right. The meat was tough and not tasty. Furthermore, it was served bloody, even though I ordered it “well done”. A disgrace for a steakhouse.

Unfortunately a total disappointment. The waiter was extremely unfriendly and unfortunately doesn't know his craft. The meat quality is really not good and the food is lukewarm. If you want to pay and say “by card” you will be treated like a fool, but cash is not possible. It's been a long time since I've had such rude service and bad food. Ps. the lady at the next table ordered her meat and it got bloody. When asked to change it, it was taken away with a snarky comment.

Quite ok and quite decent for St.Pauli!

Food was ok, quick and easy! Service nice.

We spent 2 lovely and delicious evenings here. Recommendation The mushroom cream sauce is highly recommended. TOP PS: I hope you have fun

Great, good food and super nice service. We'd love to come back.

A very colorful and cozy place. Great service and atmosphere! Super 🥩

I liked everything very much, fast, tasty, pleasant atmosphere, and if you overpay a little it won’t make your pocket poorer, but it’s worth the money, if you want to save money, buy yourself a kebab. I recommend this place on the Reeperbahn.

Unfortunately, the restaurant cannot be recommended. Tables were not wiped down, you could still see what the guest had before. I haven't experienced such bad service in a long time, after 15 minutes they took pity on asking for drinks. Then the waiter sat down again and played around with his cell phone, which was loudly heard. The big hit was the question about the bill, so the waiter then went to make a phone call. The food was so-so, not bad, but you've definitely eaten better.

NEVER AGAIN. The employees only had to do with their telephone, the service was terrible, the restaurant was dirty, I'd rather not talk about the cutlery and the previous person's dishes weren't put away immediately.

The restaurant is very inconspicuous from the outside as well as the inside. But the waiter who came through his Kind is very accessible, as well as the Staek we ordered were overwhelming. Always my pleasure.

Went very late for dinner at the Steak & Fish House after a musical visit. The service was very nice and attentive, the steaks were very tender and well cooked. The garlic bread was also great, a green side dish would be nice if necessary. The plaice fillet was also great.

Price and performance are very good

Very nice team - absolutely fair Prices - food is also highly recommended. Very good.

Very good food and great service

Price performance totally cheeky. No side dishes, ketchup mayo costs extra for a €25 mini steak. No mention of no card payment possible!!! Cheeky sayings afterwards

Great food, friendly staff. Def will come again if in the area.

The quality of the food was completely inadequate for the price. Lukewarm, the meat was dry. The baked potato had a hard, shriveled skin You can tell that the man there wants to get as many tourists through as possible.

Unfortunately I was a bit disappointed with this steakhouse. The meat was the only thing that was really good, everything else... It started when you didn't ask what dressing you wanted for a side salad. Then we ordered beer, the first one that came was a naturally cloudy one, but we weren't asked what kind of beer beforehand, then another beer was ordered, and now we got another one, although again we weren't asked or said anything about it beforehand. Compared to others, it's initially more expensive because it's on the Reeperbahn, but the service isn't as usual in a steakhouse. It's a shame, but maybe we can work on it. Ambience is very simple...

Chic little steakhouse. During our visit it was sparsely occupied with guests. This couldn't have been due to the food or the service, as both were very appealing. Always my pleasure.

Food was okay but not good and service was terrible. At such prices you should expect more

The best meat in Reeperbahn. Domestic atmosphere, like at home… just continue on this way.

So how you can spoon-feed your guests in such an unfriendly way is a mystery to me. We could only pay by card, which is probably only possible from 20€ (we were under 20€). The service came to us really rude and said how you can't carry cash with you, got really angry, totally unfriendly and didn't even say goodbye or anything like that. Strangely enough, card payment was then possible. So you shouldn't treat your guests like that! The table next to us also had various issues with service and food. For us it was the last visit!

Great location and super delicious food. When we are in Hamburg again, we would like to come back.

Food and tea was lukewarm. Long waiting time. Service not very friendly. No vegan alternative available.

Food was generally ok, only the ice-cold salad was unpleasant, the price was acceptable... But when it is only mentioned when paying that card payment is not possible and cash is expected, this is annoying.

Food is okay. Service is tailored to clearance. Ambiance is not steakhouse like. The prices are expensive for northern Germany.

Bad service, bad food! Onions in salad brown and not even cut. Food cold. Waiter doesn't know his tools the menu and what is available and what is not. Orders are not taken into account; you have to place them several times before you get them. The staff would rather stand around with their hands in their pockets! Tables are placed much too closely, you have zero distance from other guests!

Food preparation is slow, quantity is small and you should leave a tip, no

Getting a delicious burger with fries and beer in a quiet atmosphere and friendly service at 11 p.m. ⭐️⭐️⭐️⭐️ is fine.

Loved it, perfect steak, very fast service, reasonable prices

Bad intentional service: they are already not rushing to serve hot dishes, in order to give us waiting time to recommend beers. Since we didn't move, the waiter then suggested beer when serving the dishes. The announced amount is 80 euros while our orders are 73 euros. No detailed notes, server says there is a 10% service charge.

The food was delicious, plentiful, served warm, good value for money. Nice service, choice of seating was taken into account. Even though it was very busy, very fast and good service. Unfortunately (for me) the steakhouse was full of guests that evening, so people sat close together and the noise level was correspondingly high. That was very uncomfortable.

Food was very good! The portions were for adults who weren't hungry... our table was unfortunately right next to the food distribution... which meant there was never really a quiet moment to chat in peace.. The shop was full at 7:00 p.m.

We had a quick dinner here near to the Xmas Market. Full of people, very quick changes of going and coming Guests for dinner. Prices are pricey compared to the quality of meals you get. Side salad 7,50€ which is quiete expensive. The Salmon was to little and boney. We wanted to give it a try and know now, that we won't come back again. No Fotos, as it was not possible to take any decent Fotos, having the Neighbour table too near to our table...

Instead of back potatoes, we simply had fries without asking because they were probably out of stock. The food is more like a snack bar than a restaurant. Service overloaded.

Not recommended!!!! I had a Jägerschnitzel, the sauce was indefinable and light and there were exactly 3 small mushrooms on it. Never again!!!!

This restaurant was so full that even the service staff couldn't come to individual tables to bring the food or collect the money. We had to get up during the meal and let other guests out. This gap was then used to quickly clear the table instead of waiting until others left who were already paying. Our wine glass was immediately knocked over and there was no apology or even a cloth to dry off. Food was ok, but not for that price. This restaurant is lucky that it thrives on one-time guests, otherwise it would have closed long ago as the focus is on mass processing.

Unfortunately a failure. The Viennese style schnitzel was the size of a children's schnitzel and came straight from the freezer into the deep fryer. Served lukewarm with a generous children's portion of fries and the price of a normal steakhouse is just an absolute disgrace. Unfortunately the service was also non-existent! Unfriendly waiter who forgot the requested side dishes for the main course, which we then picked up at the counter. If you wanted to drink something again after your first order, you had to wait in vain here too. I would prefer every kebab shop in the neighborhood on my next visit!

Very cozy, good service, delicious food. Unfortunately there is a draft when the door opens

The three of us spontaneously visited. The food (2x rib eye and 1x turkey) wasn't bad, but didn't do justice to the price. Service was okay. If the card machine is not working at the moment and you hear the saying “only card payment possible at the moment or wait 20-30 minutes” because “there is no GPS”, you can still pay with card at the counter….

It was mega. The only drawback: there is a draft when the door opens 😉

We spontaneously chose this restaurant on Saturday evening as we were visiting Santa Pauli. There was a space available straight away and we were able to order our food quickly. The quality of the dishes was okay but they were only served lukewarm. The side salad felt like it came out of the fridge already prepared.

The two of us went to this "restaurant" for dinner, which unfortunately turned out to be a mistake. Rarely have we been treated like this and sat so uncomfortable. The food was okay, but that was it. When it came to paying, we were told that there were 40 Danes sitting in the upper area who would all pay by card and therefore only cash payment was possible at the moment or there would be a 45 minute wait. Since the waiter had said the same thing some time before at the next table and of course no Danes had ever left the restaurant in the meantime, we thought we were kidding ourselves and insisted on paying by card, even with a waiting time. Miraculously, this was possible immediately. An impossible behavior. Never again. One can only advise against a visit.

A pepper schnitzel with fries was ordered. After waiting for over 60 minutes without an apology, the food finally arrived. The schnitzel came as frozen meat straight from the deep fryer onto the plate, with limp fries without seasoning and a small dollop of ready-made sauce... Conclusion: once and never again…

The food was great. The staff very attentive and friendly

Everyone told me that you shouldn't expect particularly good food in a restaurant on the Reeperbahn. This restaurant is very busy, tables are constantly being filled and vacated. There is little staff and in my opinion the service is not good. When our food came to the table, it was almost lukewarm. I think the price is not justified compared to the quality. But I also have to say, it's not entirely bad.

Carelessly prepared plate of industrial schnitzel. The Viennese style schnitzel was served with a small portion of fries and a wilted lettuce leaf and a lemon wedge. No ketchup, no mayo. And that at a price of EUR 15.90. Plus a Carlsberg from the flat, served with a Holsten glass, for EUR 5.50. The service staff was quick but not very friendly.

Very good steaks, good service, prices ok

Super nice, attentive staff, very accommodating and respond to all requests.

Good food at a fair price. Next time we're in Hamburg, we'll be back.

The service was nice and friendly. The food was of very poor quality. The turkey steak with fries and champion sauce was carelessly prepared. Just a torn lettuce leaf for decoration. The baked potato was very small, watery and very little sour cream. Instead of garlic baguette, a delicious fresh side salad would also be pleasing to the eye. I am very disappointed and will look for another restaurant where the quality and service are right.

Very very tasty. We will come back 👍

Unfortunately the waiter was very short. The bottom of the plaice is a bit fried and therefore a bit dry.

Price performance appropriate for the Reeperbahn. Service good

We went there spontaneously yesterday, everything was great, the service was great, the food was delicious and we'll be happy to come back next time we're in Hamburg

Professional, great atmosphere and it tasted very good. 👍👍👍