Ciao Mamma! in Hamburg

Very nice restaurant, very good service, very child-friendly, food great. We'd love to come back

We only came here by chance and were completely satisfied. The service was very quick and extremely friendly. The food was very tasty and didn't take long. The spaghetti carbonara was plentiful and very good.

The food was okay, not the best Italian I've ever had but tasty and big portions. The service on the other hand was horrendous. Server was rude, at our initial greeting upon finding out that we were not German he told us that we must pay in cash as the card machine was broken, we later watched as everyone else paid with card and after asking him about this he still insisted that we pay with cash. He placed the hot dishes in our hands instead of on the table and when we were ready to pay he tried to force a tip out of us and was extremely unpleasant the entire time. The food isn't worth the bad service.

Food was okay. Was put off the place when the manager was rude and tried to force us to tip and became very disrespectful after we didn't (we obviously were not gonna tip if the servers are rude). Another weird thing was the manager told us cash only. Even though we saw 2 other customers paying by card. Again we felt that he was just pushing us to tip by paying cash.

We received a very friendly welcome. The service is excellent and the staff is very friendly and competent. The food was very tasty. Gladly again.

Perfect food. Simple and cozy place, had a pizza and pasta with my husband, and then a delicious tiramisu, we loved the food.

Food it was ok, but the manager asked for tips several times 👊

We were there shortly before closing time, but were still given a very warm welcome and were able to enjoy a delicious and huge pizza in peace. We'll definitely come back again at some point

Very close to the Elbphilharmonie. Good Italian food and good service - pleasantly surprised.

Great food. Best pizza I've eaten in a long time 👍

Staff wasn't very attentive and food was below average. My pizza seemed to have no seasoning. Around the harbour area of Hamburg there are far better options.

Extremely good pizzas and very friendly staff! It tastes 1 to 1 like in Italy. Simply delicious!

Ciao mom! It was very tasty - the pizza tasted like it was in Italy. It was very authentic as the staff themselves are Italian and you could definitely taste that. Will definitely come back when we are in Hamburg.

View of the Elbphilharmonie Food is very tasty And service is pretty quick

Great restaurant! Family friendly - great

The pizza was very oily and not good. The service was ok. Prices are ok. 👌

Not friendly in terms of misgendering. This happened several times, even when my partner corrected the server. Also, we waited for a longer time to be able to pay, even though restaurant wasn’t super busy. One pizza was great, the other okay. Atmosphere okay, nice that they have outdoor seating and prime location.

You got a place quickly. We were 2 adults and 2 teenagers and we were served the wrong food. When I pointed out that I didn't order this, the service person wanted to discuss it with me. When she realized that she wasn't getting anywhere, she sent her boss🤦😡 there was no apology or anything. The prices are overpriced for the size of the portions. Our food wasn't served at the same time, my noodles came much, much, much later and that Portions were for 3 year olds. If I had to estimate, there were 100g - 150g of pasta on the plate, 1 asparagus chopped into small pieces and 1 mini tomato for 13€. My family's portions weren't any larger. Never again ! You spend around €75 to drink there and go on your tour hungry.

The food was very tasty. The baguette with the dip was excellent

Staff friendly, location great, food really bad, not too expensive, toilets unkempt.

Very good food and very friendly service. We can only recommend it. We'll be back 😋

Loved it on a Monday. Staff very engaged and welcoming. Pizza and pasta was good and simple so kids had no distractions eating. Thank you for a lovey lunch!

We came from the Elphi and were a bit hungry. Ciao Mamma was on the path and despite the construction site in front of the door, we found our way in. Unfortunately there were no children's pizzas, so there was a slight deduction in the rating. The pizzas are thin and crispy - exactly how they should be. They are bigger than the plates. So price-performance is completely okay. Highly recommended!

We came here after visiting the Elphi and felt very comfortable. The food was great - the pizza from the lunch menu was so big that at some point the three of us ate it. The pasta dishes were also really good, the service was in a good mood, and the prices were surprisingly normal for the location. Clear recommendation.

I wanted to eat in this restaurant, my wife asked for a children's chair and the waiter immediately told her "No children's chairs, no children's food" in an extremely unfriendly tone. Thank you for that, we definitely won't eat there!!! Absolutely not suitable for families !

do not give me english version menu

Fredo is a super nice waiter and the food was great ☺️

Italian food was great. It has a hospitable and very polite manager.

Delicious food, the pizza is simply world class

We were visiting Hamburg. We thought, “Let’s go to Ciao Mamma and have a bite to eat.” The reception was okay. We sat down at the table outside and were immediately asked for drinks. We got these quickly. So everything is okay so far. We then placed our order and it came relatively quickly. The spaghetti carbonara was cold and not yet cooked through. The Caesar salad was very little for 14 euros - but tasted okay. The lasagne tasted good, but there was quite a lack of meat. The extra plate for a child costs 2 euros - cheeky. As we started to eat, the boss asked if my sister was single. She would be an option for his brother, who would arrive there shortly. Absolutely no one found it funny. He left for a moment, but then came back a minute later with a cookie. The child should eat a lotus cookie first instead of the noodles. Then we had 5 minutes of peace until he came back and texted us again. Eating in peace was apparently too much to ask. The table was cleared while some of us were still eating, which is definitely not appropriate. We paid just under 85 euros for 4 hearty dishes, which was too expensive in my opinion. Never again.

Average restaurant near the port. A bit far from Italian flavors.

The restaurant pleasantly surprised us! Great service! Delicious pizza and pasta! Price performance ⭐⭐⭐⭐⭐!

Cool people and the food is good too👍

The food was very bad! All frozen and not well cooked spaghetti! The service is very rude and without manners! I do not recommend it with anything! Fast food without quality

I ate the best spaghetti of my life there. Super friendly service who let the four of us in half an hour before closing time :)

Typical Italian restaurant. Very good pizza (quite difficult to find a similar good one abroad)

Sehr schöne Location, gut zu erreichen und mit bestem Blick auf die Elbphilharmonie. Angenehme Atmosphäre und gemütliches Ambiente. Überaus zuvorkommender und freundlicher Service. Köstliche italienische Gerichte und grandios leckere Pizza in allerlei Varianten. Ein absolutes Muss für jeden Pizzaliebhaber. Das Preis-Leistungsverhältnis ist schon in Anbetracht der Lage und der qualitativ guten Küche mehr als in Ordnung. Einfach ein klasse italienisches Restaurant. Wir kommen in jedem Fall das nächste Mal wieder !!!

The truth is that they are a little disrespectful. We went to eat at 1:52 and as they saw us they told us no, we couldn't eat there. These people have not yet learned to treat people well.

Very tasty and nice service. And very close to Elphilhormania

The taste is really good and the price is right. Only, no possibility to pay by card. Still recommended.

Attentive service, tasty food and not too expensive for the restaurant's location

We were there for lunch and the place was almost empty. 6 employees stood around bored and talked about their tips and their expectations. We were served half-heartedly. The food was mediocre and the place was dingy. There was dust, dirt and dead flies in every corner. The walls in the toilet are full of streaks and dust. The tables were clean. The highlight was when an employee went to the toilet without washing his hands. Thank you, we won't be coming back. Ciao mom!

Service was rarely served so quickly during lunchtime! Very friendly staff and delicious food!

The German/Turkish guy who looks like an Italian was great, very cool service. Tiramisu was delicious, but there's definitely something more that could be done. It was too watery for me, without alcohol. Otherwise highly recommended.

Very tasty food within sight of the Elbphilharmonie. The prices, considering the location, surprised us positively. Everything is perfectly fine and appropriate. After our visit to the Elbphilharmonie, we were able to see the Harry Potter play 🤗.

The food was very tasty. Unfortunately the service was very unfriendly because we wanted to pay by card. However, this was previously possible for other customers without any problems.

Enjoy your meal. Not exactly cheap, but good. Service also OK.

If you have a problem with a German-Turkish man running an Italian restaurant, you've come to the wrong place - but if you're looking for really good pizza, pasta and cold beer at a fair price, you should stop by here. Another important tip is the lunch menu, which really delivers.

Pizza, overpriced beer and poor service

Super nice service and fast service. The pizza is super big and super tasty 😋

Pizza triefte vor lauter Fett, man konnte den Belag (Salami) nur sehen, aber nicht erschmecken...angeblich lag es an dem "guten original Käse" der auf der Pizza verwendet wurde..nur der Teigrand war knusprig...die Pizza ungeniessbar...mir wurde als Ersatz ein bunter Salat gebracht, berechnet wurde der volle Preis der viel teureren Pizza...Fazit: nie wieder....normal esse ich ziemlich alles, bin nicht empfindlich mit dem Essen...aber man kann auch nicht alles hinnehmen, schon gar nicht für den Preis

Good pizza for a reasonable price. However, the tables are very close together, which makes the place almost look like a canteen.

We received a very friendly welcome here today. The service is excellent and the staff is very friendly and competent. The food was very tasty and freshly prepared. We can highly recommend this location.

Absolutely catastrophic! I've honestly never had such a bad experience in a restaurant. Change requests within the order were mixed up/not accepted. When the waiter came to me with the pizza and I (kindly) wanted to take it from him due to lack of space, all I got was a cheeky “Don't be so greedy!” and no, that wasn't said jokingly. The bill was €37.40 for 2 pizzas and 2 small cokes, which in itself is a good price. However, I didn't want to leave a tip due to dissatisfaction. The waiter asked what he should enter and was told “€37.40”. The waiter made a typo and entered €31.40. Only then did he notice (despite being informed) that €6 was missing. He told us you can only pay with the card from €10 onwards (maybe he wanted to negotiate a tip). Since we didn't have any cash with us and had emphasized this several times, all of a sudden we were able to use the card! We also noticed that pizza to take away is not packaged in a normal box, but in aluminum foil. I don't think there's much more to say about it. The lady next to us at the table was also visibly disappointed. Quite a strange place. It's a shame that you have to have such a bad experience on a short trip to Hamburg!

The food was delicious. The service was a bit intrusive. Clearing up while others at the table are still eating is not an option. The Aperol Spritz was very good.

I'm telling you guys, this is great for a last minute meal

Great restaurant in a central location in Hamburg. Good food, friendly staff & good ambience due to the location.

A restaurant that seems quite large from the outside but is a bit tight on space inside. The service was friendly and on point. Every table that became free was immediately cleared and tidied up and immediately occupied by guests. The food was super tasty.

Super fast, friendly and hard-working service. Enjoyed a very good meal in the shadow of the Elbphilharmonie, so I can only recommend it.

a perfect welcome, perfect pizza and dreamy spaghetti with shrimps and a great place with friendly and neat service, I recommend it to anyone who wants to eat really well, thank you very much

The food here is not worth the price - very average. However the service is amazing and staff are very lively. Unfortunately the food didn’t match up to the service.

In terms of food, a very good Italian restaurant. The pizzas are very large and tasty, the pasta is very good. Only the atmosphere is more like a cafeteria

The food was great, unfortunately the knives were very blunt and the service could have been a little friendlier.

Super friendly staff including the boss. They helped us straight away with the wheelchair. The fish soup is a dream Pizza super tasty On our next stay in Hamburg, we would like to come back to the restaurant with a direct view of the Elbphilharmonie

Sehr fades, geschmackloses und fettiges Essen. Pampige Nudeln ohne Geschmck, sehr fettig. Den Belag auf der Pizza musste man suchen. Pizza triefte vor Fett. In der Nähe der Elbphilharmonie wohl eher Touristennepp. Auch bei Schutz vor Regen würde ich vorbei gehen.

Catastrophic! Pizza dripping in grease, atmosphere like a Hofbräuhaus, price/performance ratio very poor. Real tourist bar. Service was friendly, despite complaints.

Eat good. The service lied to us. Small food and drink orders were taken and confirmed. I got a large portion and had to pay for it.

Since I'm in a wheelchair, I couldn't eat there. Lots of stairs to the restaurant. Wanted to combine it with the Elbphilharmonie. A pity.

Die Speisekarte war nicht so lang aber sonst sehr gut

Essen war in Ordnung aber nichts besonderes, wenig Geschmack. Bedienung relativ freundlich, häufig genervte Blicke.

Sehr leckeres Essen, die Bedienungen sind echt sehr nett! Klar zu empfehlen!

Super freundliches Personal und tolles Preis-Leistungsverhältnis. Haben uns sehr wohlgefühlt und kommen gerne wieder :)

La comida no tiene nada especial pero el colmo es que se equivocaron en la comanda y nos pusieron un plato más caro y, pese a que nos lo cambiaron por el correcto, nos dejaron el precio del plato caro (4 euros más) y no del que habíamos pedido y nos comimos. Realmente triste, nos quejamos y dijeron que era lo que había en la máquina y adiós… no peleamos por 4 euros pero no volveremos nunca ni lo recomendamos a nadie.

Perfekt! Cooles Personal, Essen sau lecker!

Super Essen , bombastisches Personal , absolut empfehlenswert :) Liebe Grüße von den Thüringern und Rheinländern

Essen war sehr lecker & die Preise auch super. Je nachdem wo man sitzt kann man auch gut auf die Elphilharmonie schauen. Personal auch sehr freundlich.

Wir waren heute mit einer 21-köpfigen Gruppe und kleinem Budget vor Ort zum Mittagessen. Trotz der großen Gruppe wurde das Essen fast zeitgleich aufgetischt. Der Service war wirklich toll und zuvorkommend. Die Pizzen wurden am Tisch für jeden geschnitten der wollte, einfach top! Wir fühlten uns sehr wohl. Vielen Dank dafür!

Das Essen war sehr gut und frisch zubereitet. Der Service war ausgezeichnet sehr freundlich und das Essen hat schnell bekommen. Die Portionen waren aufkeden Fall groß genug und haben vom Preis verhältnis gepasst. Wir werden wieder kommen.

Das Essen war sehr gut und der Service sehr freundlich man hat sich richtig wohl gefühlt. Das preis leistungs Verhältnis hat auch gepasst.

Sehr nette Bedienung und super leckeres Essen.

Wir wurden freundlich empfangen. Die Kellner waren freundlich und hatten immer einen Witz auf den Lippen. Das Essen kam schnell und war sehr lecker. Die Paste für mich genau richtig portioniert und die Pasta für meine Freundin zwar zu groß, aber auch von wirklich guter Qualität. Das Preis-Leistungs-Verhältnis hat auf jeden Fall gestimmt.

Super lecker, herzlichen Atmosphäre und nette Kellner. Wir kommen wieder :)

Die Küche sieht nicht nicht sehr vielversprechend aus

피자 짱 큼 근데 얇아서 충분히 1명이서 다 먹을 수 있어욜 손님이 아닌 사람이 화장실 이용시 1€ 지불해야 함

Tolle Bedienung und Essen, kann man nur empfehlen.

Leckere Pizza, toller Service - hektisches, italienisches Ambiente. Wir waren zum Konzert in der Elbphilharmonie und das Restaurant war voll; das Personal hat alles möglich gemacht. Für‘s nächste Mal eine verlässliche Adresse!

Kurz vor einem Konzert dort gewesen als der Laden sehr voll war, mit Glück noch einen Tisch ergattert. Trotz Stress ein extrem freundliches, aufmerksames Team. Essen kam schnell, war frisch und lecker. Absolut Glücksgriff und jederzeit wieder gerne - grandioser Service!

Super nettes Personal und das Essen ist einfach toll. Die Pizza passt noch nicht mal auf den Teller. Beim nächsten Hamburgbesuch definitiv wieder.

Restaurante de comida italiana. Ambiente muito agradável, comida deliciosa e atendimento nota 10. Recomendo.

Sehr nettes Personal, wir hatten von Pizza, Pasta und Gnocchi. Es waren alle Gerichte sehr lecker. Die Pizza war sehr dünn und knusprig 👌🏻. Sollten wir nochmal in Hamburg zu Besuch sein, kommen wir gerne wieder.

War mit einer Reisegruppe direkt nach einer tollen Veranstaltung in der Elbphilharmonie und wir hatten innerhalb kürzester Zeit toll gegessen.

Great location in trendy Hafen(=Harbour) City area. When we left from nearby, real interesting Miniatur Wunderland towards stunning Elbphilharmonie building, it started to rain. So we decided to drop by to Ciao Mamma's terrace, which has roof and views towards that building. Friendly and fast service and prices were surprisingly reasonable, considering their prime location

Ciekawa całkiem dobra kuchnia. Przyjemne dania i miła obsluga.

Essen was sehr Lecker. Die Bedienung war sehr freundlich und das Ambiente hat super zur Umgebung gepasst.

Essen sehr lecker. Preis-Leistung voll okay für die Lage. Keine Tourifalle!

Pizza war lecker und freundliches Personal. Leider direkt an der Hauptstraße.

Feines italienisches Restaurant, Terrasse direkt mit Blick auf die Elbphilharmonie. Leckeres Essen und freundliche Bedienung. Empfehlenswert 👍🏻

Great place. Hakan treated us so well and warmly. Thanks.

Auf der Suche nach einem Restaurant für ein Mittagessen sind wir hier gelandet, unweit der Elbphilharmonie. Die Bedingungen, und ich denke es war der Chef, waren sehr nett . Machten Späße mit den Kids , man fühlte sich direkt wohl. Da es auf der Karte keine Kinder Portion gab fragten wir nach ob es ginge die Spagetti auch als kleine Portion zu bekommen. Es war kein Problem, diese Portion war dennoch nicht ohne . Dazu gab es noch eine riesige Pizza Tonno und einen Salt mit Hähnchenbrust. Inkl. Getränke haben wir 70€ bezahlt was in meinen Augen sehr fair war. Das Essen war sehr gut , besonders die Pizza war sehr lecker. Wir werden bei unsern nächsten Besuch in Hamburg bestimmt wieder kommen.

Sehr freundliches Personal, das Essen war auch sehr lecker ☺️ nur zu empfehlen.