Cafe Del Sol Herne in Herne

Das Restaurant selber machte einen gepflegten Eindruck. Wir waren zum Schnitzelurlaub da. Das Personal nahm zügig die Bestellung auf, die Getränke kamen schnell. Das essen kam nach einer Stunde warten immer noch nicht, auf Nachfrage sagte man uns das Essen kommt sofort die Küche hat viel zu tun. Nach einer weiteren halben Stunde kam dann innerhalb von 5 min unser essen, noch während wir gegessen haben kam das Personal nahm die nach Bestellung auf.. auf diese mussten wir dann wieder eine Stunde warten. Wieder nachgefragt darauf kam das Personal hatte uns die Getränke frei Haus gelassen, ein Hausbrot mit Dip und ein Dessert. Das Dessert kam vor der Hauptspeise so das wir uns die Hauptspeise haben einpacken lassen. Der Service war nun echt gut aber noch einmal werden wir hier nicht hin kommen.

Das Ambiente des Lokals ist sehr ansprechend. Auch große Gruppen finden Platz. Das Frühstück ist reichhaltig und schmackhaft, aber unvorteilhaft aufgebaut. Kleine Menschen müssen die großen Gäste fragen, ob sie ihnen einen Teller reichen können. Frische Gemüse, wie Paprika, Gurken und Tomaten waren schnell vergriffen. Das wäre alles unproblematisch wenn da nicht der akute Fachkräftemangel wäre. Wir hatten unser Frühstück bereits durstig hinter uns, als ein verschlafener junger Mann uns freundlich fragte, ob wir auch was zu trinken wollten. Ich möchte beiläufig betonen, dass wir uns bereits eine Stunde dort aufgehalten hatten. Nach weiteren 20 Minuten kredenzte man uns nun , etwas unbeholfen unsere heißersehnten abermittlerweile lauwarmen Latte Macchiatos mit einem freundlich Lächeln. Immerhin. Wir wiesen die Bedienung darauf hin, dass wir draußen ein Zigarettchen rauchen wollten und baten darum unsere große Flasche Wasser nicht abzuräumen, da wir gleich wiederkämen. Ihr werdet nicht erraten, was weggeräumt wurde. Allerdings hatte man die Teller noch zurückgelassen, um wohl eine gewisse Gemütlichkeit vorzutäuschen. Als wir den Kellner darauf hinweisen, brachte er uns wieder sehr gastfreundlich, 20 Minuten später, eine kleine Flasche Wasser und entschuldigte sich. Das schmutzige Geschirr wurde nicht abgeräumt Nach weiteren fünf Minuten wurden wir gebeten, den Tisch zu wechseln, da nun eine große Gruppe den Tisch benötigen würde. Beim Aufstehen, fiel mir dann eine Ameisenfalle auf der Fensterbank auf. An dieser Stelle frage ich mich, warum man sich den Kaffee und die Getränke nicht selber ziehen kann. Danke für Nichts. Nie wieder Café del Sol.

Lange Wartezeit aufs Essen, alles lauwarm, Aufgewärmte Pommes, Getränke waren gut. Bemühte Servicekraft. Als Entschädigung gab es ein Dessert aufs Haus.

Delicious food, friendly staff.. same ambience as in other locations.

Employees should take more care of the customers instead of putting on makeup (black hair, chubby) Waited 20 minutes, store was empty. They just looked at you stupidly but they didn't take the order. Thank you never again!

Nacho's portion was brought to the table in a very small portion, after we complained about it afterwards, we were invited for a hot drink by a very nice waitress (Jessi). A very great gesture. Great employee with a lot of empathy.

Cafe Del Sol is the best restaurant in Herne! The shift manager (Joel S.) was courteous and extremely friendly, like the rest of the team! Our waitress in charge (Zehra) also left a remarkably good impression! Gladly again. 👍🏻

Always the perfect place to meet

We went to the brunch buffet on Christmas Day, everything was great but we had to leave the café because it was too cold for us. I think it's a shame that you have to wear a thick jacket for breakfast and brunch must wear. Hello Café del Sol, we made a service person aware of her comment that she was freezing herself

The atmosphere on site is quite nice, but very loud and bilious. The music could also be a little quieter and it is possible to have a chat. The food is pretty expensive considering it's all frozen goods and most of the stuff is basically just thrown into the deep fryer. At least for €18.90 I can get a freshly breaded schnitzel somewhere else that's two euros cheaper on average. The very small side salad wasn't bad, unfortunately it was just ice cold. But the big hit was the middle-aged waitress Andrea, who somehow didn't feel like it, can't thank you, really unfriendly, that's bad for business Therefore, unfortunately I cannot recommend this location.

Far too expensive for 3 people 80 euros. Upscale McDonald's with little choice. Small tarte flambée 10 euros... I've been there before during Corona, it was so much better, you should order a table, there's enough parking space...

We have been meeting there for a long time now and each time we wait longer and longer for a service person. Today we waited almost an hour and a half for someone to actually take our order. After an hour and a half it got to the point where I had to go to the counter and call an employee myself to take our order, otherwise we could have waited until closing time. They walk past you blindly and don't pay attention to which table needs to be served. I also observed that several tables waited a very long time for service. It can't be that you wait that long even though it's not even full and even if it were full that would be too long of a wait. It's really embarrassing to hire such inattentive employees or have such poor coordination in the café. We even had to wait so long before anyone even noticed that we couldn't order and had to leave.

Just a system catering company with really steep prices

I was denied a sip of tap water for breakfast that cost over €15. I then washed down my medication with coffee. Statement from the annoyed employee: We don't do anything like that (water!)!!!

So I really liked it there, but unfortunately the schnitzel wasn't that good, it was way too finished, I let them know and they didn't charge for it, which I thought was good.

Brunch was ok, chicken wings were probably left over from the day before. The Aperol spritz was a watery affair.

I sat at the table for 30 minutes and no waitress noticed me. It wasn't extremely crowded in the restaurant, so I could have excused that. Then I just left, good thing there's McDonald's.

Have been to the Alm many times. Always nice.

Employees are not able to deal with criticism, I said that the salads used to be better. Meat only lukewarm... you had to look for dressing. Very unfortunate...

I think that the price/performance ratio is not right. When it comes to Aperol, I just get a slightly fuller glass somewhere else. The spare ribs themselves were good, but a mini pot of barbecue sauce (or mayonnaise) just isn't appropriate. Spare ribs require a lot of barbecue sauce. I had a piece of plastic in my coleslaw (probably from opening the bucket?). I didn't do drama in front of others. But perhaps a drink would have been offered as compensation? The service was otherwise very friendly overall! I liked the ambience itself. It was beautifully decorated for Christmas. Due to the design, the fact that it is a bit loud cannot be avoided with a large audience.

I had the breakfast buffet today and it was very good. It was a varied buffet, everything tasted very good and the service was excellent. The restaurant is spacious and you can sit comfortably and chat. I'll happily go there again when I'm in the Ruhr area again.

Actually not bad if it weren't for the bad service every time. We waited 15 minutes until someone even asked if we wanted something to drink. It wasn't particularly crowded, which is a problem of your own making when you hire student help. According to the motto: If I don't come today, I'll come tomorrow. As always, the background noise was very loud... terrible. If I can, I avoid Cafe del Sol. Had a latte for €4.80, the prices were unbelievable. Simply far too expensive for this service and this volume.

GREAT, JUST CHOCOLATE CUP WAS A LITTLE TOO COLD

It's always too loud. The service was excellent. My Schnitzel del Sol with fries had very little sauce. The portions have become smaller, but the prices have increased. But where isn't that? I noticed that the frying fat was a bit "over". Maybe it should be changed a little earlier. Maybe it's because of the schnitzel weeks that there's more fried food than usual. Otherwise it was always okay. I'll definitely come to you again.

We went for breakfast, the place is very large and beautiful, friendly service, we had croissants and a sandwich with scrambled eggs. A little excessive.

Five of us were at Café del Sol in Herne last night. After we were initially served quite quickly, we and many other guests were forgotten. We weren't served at all for about 1.5 hours. Instead of ordering drinks we went to the counter to pay. Other guests who came after us simply left at some point. Since there were a few waiters/waitresses on site, but they were mostly behind the counter, I really wonder what was going on there. We won't be coming back any time soon

It's a nice restaurant. Top food, nice service. Parking spaces are available.

Toilets are not nice at all and the waitresses take far too long. I come here often and if you order something to go it should be quicker.

After ordering the drinks, we waited 25 minutes for the goods, it was only moderately busy, and we left. It was an unpleasant volume and small children were running around uncontrollably - the parents didn't care, but they weren't spoken to by the staff either.

Food too small for the portions and drinks overpriced

We were there on a Sunday with four people for the breakfast and brunch buffet (€20.90 per person + drinks = ~€30 per person). Here is my snapshot: + cozy atmosphere with comfortable sofas and great lighting + good parking situation (next door is a Decathlon and the Bavaria Alm) + the service at the table is very good and courteous (plates, ordering, asking again what you want) + hot and cold food + relatively large selection - Service at the buffet is not that good (food is not delivered regularly, plates and bowls are missing) - Coffee drinks (flat white, cappuccino) are pretty bad (poorly foamed, hardly any coffee taste)

The ambience was actually ok, but the tables and menus were sometimes sticky and unclean. We ordered 2 homemade drinks and 1 cappuccino, which arrived quickly and were delicious. But the food only arrived after 55 minutes. The waitress had probably forgotten our pinsa. Only when I pointed out a waiter did the good waiter rush over to the pinsas and bring them to us. They were lukewarm. God knows how long they stood there. And asking for a tip is a disgrace. You can wait up to 30 minutes for your food, but 50 minutes? As a waitress you can also show more interest in your customers. Never again, first time and last time. To be honest, we'd rather go with an extra sheet.

Unfortunately, the one bench at our place had probably been worn out for some time. That shouldn't happen at a restaurant like this.

Unfortunately the fries and the schnitzel were cold. My mini potatoes on rocket salad tasted good but unfortunately I couldn't look for the salad. Overall, I wouldn't go back so quickly.

The burgers were small and barely topped. The patty was nothing. The fries were super tasty. The waitress put a lot of effort into it (depending if you get caught). I actually really like the atmosphere, we were able to sit on the terrace again. Would have cleaned again

With the beautiful weather on the last weekend in October, we chose this location, inspired by the schnitzel advertising. We had the choice of indoors, outdoors or a sunny spot outside. We chose the place in the sun. A very nice waiter took our order after a short wait. This was also served quickly. The food didn't take long to be served on the table. We decided on the schnitzel “del Sol”. The portion was attractively served. We just found it a shame that it wasn't a freshly baked schnitzel in oil, but a ready-made convenience product. There was a sauce from the tetra pack on top which tasted appropriate. We were disappointed then. Hence the point deduction. The location is always recommended and we observed a very friendly service staff.

Our visit to Café del Sol in Herne was completely pleasant. Right from the start, the friendly and attentive staff created a relaxed atmosphere in which we felt like we were in good hands. We were in a larger group, which is why we expected that the service would take a little longer due to the high number of guests. Despite the intense number of visitors, our expectations in terms of timing were met. Although we had to wait a little longer for the order, this was absolutely acceptable and understandable given the circumstances. What is particularly noteworthy is that the food and drinks were served to the entire group at the same time - a detail that made our stay even more pleasant and underlined the sociability of eating together. All in all, the Café del Sol in Herne is a recommended address if you appreciate friendly service, a pleasant atmosphere and good organization, even when there are high numbers of guests. We'd love to come back.

Unfriendly, not recommended. The guest is just a necessary evil. Management has no plan. Never again in Herne!

Great store and very nice team of employees.

When there are a lot of people there it is very loud

So far everything is the same as in any Cafe de Sol, but the men's toilet could be a little cleaner and better ventilated.

Very nice staff, delicious food, not too crowded

We have been going to Café del Sol Herne for several years and always enjoy going there 🥰. We are very happy with everything.

Went to the Café del Sol Herne for the schnitzel marathon. The waitresses are very friendly and served us professionally. The food was beautifully prepared and tasted very tasty. Luckily the other schnitzels were a little smaller. We each managed one more. The price is super fair and I can only recommend it to everyone.

We received a very friendly and courteous welcome :) all the employees were friendly and in a good mood, especially Julia and Leandra were very nice and provided great service!

As you know it. Everything was great and nothing to complain about.

Tip top, very nice and great card!

Worst customer service Ignored basically

Plenty of parking and nice Ambiance. The selection and quality are good with a correct price-performance ratio. Polite disinterest prevailed among the waitress today. Accordingly, there was hardly any sign of service. Even when ordering they would turn around and leave. The kitchen was probably hopelessly overwhelmed with around 25 guests. 30 minutes until drinks, 58 minutes until breakfast, although one child actually had to wait 75 minutes for his scrambled eggs. Today it was underground and there will be no further visits this year. Pure disappointment.

Waitress is obviously making fun of said guests in front of guests. Absolute disaster.

I recently went there for the first time with friends and found it very nice overall. The food was very tasty and the service was also very friendly. Will definitely come back again. :)

The ambience was very great, but oh well. That's the only good thing. The service was terrible. We were ignored by a waiter who didn't speak German. We were told our pinsas were already in the oven, waited 1 hour and then were told there was no pizza dough. A burger was also forgotten. Really cheeky restaurant.

I was pleasantly surprised. The service was super attentive and friendly. The burger tasted very good. The fries are baked and seasoned to perfection. Nice shop with great staff. Thanks for that.

This system catering lives through service. Great!

There was a long wait for coffee and wine. The table was wiped down only after 5 reminders

Really great atmosphere. Very nice service and the food was also recommended. It wasn't the last time there.

Were there today. Great location, super nice service, and the food is highly recommended.

Very dark and not very inviting. We still had to wait over 15 minutes at very few tables to order and then another 15-20 minutes to get the coffee. Unfortunately the same applies when paying. I'm usually always enthusiastic about Cafe del Sol but this visit was absolutely the opposite.

Pizza was already dark brown on the bottom and black on the edge. The shrimp were swimming in oil. Only the burger was OK. The restaurant is well done. Only at this point there is almost no cell phone reception and the free Wi-Fi doesn't work. So a mediocre restaurant experience.

The Café del Sol has long been an institution here in Herne where you can eat, drink and relax. However, a lot has changed over time and not only for the better. The prices for food and drinks have risen sharply, for example you pay 4.70 euros for a latte macchiato with oat milk, which I don't exactly see as good value. I used to eat there often, but the portions have gotten smaller and the prices have gotten higher. In my opinion, the price-performance ratio no longer matches, the quality of the products is OK there. The company's answer was probably written by an AI, I can't explain the answer any other way.

Cappuccino without espresso, basically just got hot milk. Luckily it wasn't charged. If you know a café of this type, you know them all. I didn't eat anything.

1 and a half hour worth of eating.

The price/performance ratio for food has deteriorated recently. The service is consistently friendly!

Selling 1 scoop of industrial vanilla ice cream with 20 cent chocolate sauce and 10 cent crunchy muesli for 5 euros is really cheeky 😂

Addendum to the operator's answer: Do you expect respect when an employee behaves so antisocially and disrespectfully towards guests?? The joke in a bag. I would work on my own perception and do training in gastronomy. —————————————————————— The meal took about half an hour, with the restaurant empty on Saturday evening, August 17th. Chilli cheese fries were only served lukewarm but were remade at my request. The bottom line is that it's far too expensive for the convenience stuff that's being served up. But what didn't work was that two waiters were at our table when we paid. One to collect, another to clear away. One of the two must have farted badly beforehand; our table smelled awful. Completely intolerable behavior. Someone like that should be terminated without notice!!!!!

I'm pretty disappointed with the current menu (I haven't been here for about a year). The Penne Honey is no longer available, instead Penne Spezi without chicken. You have to order the toppjng separately. Instead of schnitzel pizza, which was really good, there is now pinsa (thick dough) and the schnitzel del sol now costs €18.90 and it's not even a veal schnitzel. The current season ticket looks nice, but I think €15 is too much for a frozen carpaccio. I don't know if I'm new to the world when it comes to restaurant prices for food, but I was definitely shocked. The ambience and service otherwise remained the same, only the terrace is very dirty (tips on the floor). For me it has lost some of the charm from back then.

Waiting time for food over 60 minutes

The service could actually have been a bit friendlier! But they also have a bad day. I couldn't pay in cash either because there was hardly any change... well... it could be better.

Unfortunately the service wasn't particularly good, we had to wait a long time until we could order and then even longer until the food came. Unfortunately we couldn't order any new drinks. The restaurant wasn't completely full, so something like that shouldn't happen. The food was OK.

We went there for brunch with friends and it was OK. Selection is okay, quality was OK. At lunch it is simply food kept warm from the morning onwards which was neither labeled nor really tasty. At the end of the day we think the price is over 100 euros for 4 people, which is far too much for the quality. We have significantly higher standards elsewhere for the same price.

We were very impressed with the service at our tables today (I think her name was Melek). She was very nice and accommodating.) There was service at eye level. The shift manager, today Joel S., served us very well and brought drinks and food to the table very quickly. All in all, a super friendly team at Cafe del Sol in Herne.

The ambience is excellent, but unfortunately we had to wait a long time for the food.

Really delicious food, great selection and super nice service! Try Cesar salad, really cool

We had to wait more than 30 minutes until we could place the order and pay, and had to tell the waiter to please clear away the empty glasses from the previous guests. Very bad service, had to call the waiters several times and wait a long time. DISASTERUAL SERVICE

Bad service! We ordered the food, waited forever and then the waitress came and asked if we wanted to order something. 😉 It was extremely warm and we had to call the staff to order drinks again. Next time we'll meet somewhere else.

I'm here often and unfortunately the portions are getting smaller and smaller, everything is becoming more uncaring and at the latest when I get an iced tea for €6.90, which in the picture is full of raspberries and then comes red-colored water, the fun ends. Raspberries were out... Then take it off the menu and don't piss people off. Now I'm not someone who just vents his frustration here. The complaint was also communicated on site and an attempt was made to resolve it with an espresso. Well, that doesn't change the fact. Sorry. The ambience and staff are still great, there's nothing to complain about. But the fact that you are being ripped off in plain German stands in the way of another visit in the near future.

Not the ideal place to drive in after a bike ride, but there are plenty of parking spaces for drivers.

Portion sizes increase inversely with prices. For 20 € you will get 7 ribs and 23 pieces of mixed meat.🫤

We've been back for a long time Café Del Sol, because we always had nothing but good memories of eating here. There's nothing to complain about about the food, it tastes very tasty (even though my wife's Cesar salad was just leaves in sauce without any nice additives, that's very meager for the price) - but when my vegan Schnitzel Del Sol with approx 25 pieces of fries arrived, I was amazed. The dish costs just under €20, which I'm happy to pay, meat and meat alternatives are expensive - but the fact that such a ridiculously small amount of fries are included as a side dish at that price... a bad joke. Luckily my daughter didn't finish hers, otherwise I wouldn't have been full. Too bad Del Sol! In short: without question, the food and drinks are delicious and the atmosphere is great. But the quantities for the price leave a lot to be desired.

You can do it, it's relaxed and child-friendly, it has a nice open layout, inside and out. Price - performance fits :-)

It took a whopping 1 hour until I was finally served. Pasta lukewarm, dirty glasses but the atmosphere was cool.

Waited over 1 hour for the mediocre food. It takes another 30 minutes to finally be able to pay. Okay, it was relatively full and there were few staff. In terms of taste, my Classic Burger was at the maximum McDonald's cheeseburger level, but significantly more expensive. It was my first visit, I'll give it another chance. It can always go wrong...

Great restaurant in terms of decor. Waited 50 minutes for the food, which arrived at the table lukewarm and wrong. The service was unfriendly when complaining. "I didn't make the food" was the answer and the plates were slammed on the table. There is a lot of room for improvement in service here.

Culinary an ABSOLUTE DISAPPOINTMENT!!!! Ordered 2 dishes, Del Sol Schnitzel and a Chilli Cheese Burger. The food came after about 45 minutes, but fries had obviously been thrown into the hairdresser several times (everything from very light to crispy brown was there) but despite all that it was cold, hard and dry). The sauce on the schnitzel had already dried out had already formed a skin. This meant that the sauce didn't run even when it was cut. Half of the burger consisted of jalapenos, the tomato was not removed! Cocktails are also not recommended, Tequila Sunrise tastes like water and the Driver Mojito had so much ice and mint that it was impossible to spread the sugar from the bottom! Our conclusion, NEVER AGAIN! *Staff was very accommodating and immediately brought new fries (they were warm but had probably already been in several frying pan baths)

Nice cozy restaurant. Beautiful and cozy appearance. Friendly staff who came by regularly to see if anything was needed. Price-wise, fine except for the water. 8 euros for 0.75ltr. San Pellegrino is scandalous.

I actually like Cafe del Sol, but we've been to this one twice now and both times weren't good. Today we were there around 2 p.m. and it was really quiet. We walk in and there were 3 employees at the bar who obviously saw us. There was no reaction. We then sat down and looked at the map and then nothing for 20 minutes…. An employee looked at our table a few times from a distance and then walked past several times. Orders were taken from others, but nothing from us. There were probably 5-6 employees running around in the store and no one felt responsible for our table. If the store is completely full, okay, it might take longer, but that wasn't the case. We then left because at some point it was too stupid. For me that has nothing to do with good service.

Delicious food, attentive service, great vegetarian and vegan labeling.

Went there for dinner after shopping at Decathlon. Very friendly service, delicious “Santorini” salad from the summer menu

Very cozy atmosphere, unfortunately sometimes a bit too loud. We're looking forward to being able to sit outside again in the summer with a cocktail. The staff is always attentive and friendly. The food is delicious and the quantity is completely sufficient. Next door is the Decathlon sports store and the parking spaces can be used. Very easy to reach both through the city and on the highway. This time we had a burger that was worth the money. Update: Unfortunately today's visit was a disaster. We were here on a Wednesday afternoon. The weather was good so we sat outside. It was well attended but not overly crowded. The table was free but unfortunately still dirty from previous users. When asked to clean the table with a cloth, the first service employee referred to his colleague because it was not his table. The colleague seemed extremely annoyed, but then took care of the problem. We ordered a pomegranate/raspberry iced tea. The photo in the card had absolutely nothing in common with what we received. There were actually 2 small blackberries floating around in the glass. When we asked the waitress about it, she said snidely that they were just decoration. It is a large glass, but there were 12 large ice cubes in it. After a short time, these watered down the iced tea extremely. After sitting with empty glasses for some time and being ignored by her, we were able to get a coffee from a colleague. We hope that it was just a series of unfortunate circumstances that day and that we can report positively on the next visit.

Worst service ever!!!! Outrageous waiting times for cold food. It's never a shame because the ambience is so nice, but I can't recommend it because of the service!!!!!

The dishes are very good. Very polite and attentive staff. Recommended

I enjoyed service and food very well before the lockdown and also afterwards. Unfortunately, the breakfast buffet was too confusing for me, rolls were a little bigger than pizza rolls. Therefore 2 stars deducted. I'll still eat and drink, just not a buffet, as the competition offers a better concept with clarity and normal size of rolls. I also saw a review here from Chick and Chips, I also noticed the option shown.

Nice location with a good selection of food and drinks.

Yesterday we were at Cafe Del Sol again. Drinks came quickly, but this time the food took over an hour. But everything was very tasty. The employees are all very nice and friendly. We will be back definitely. 👍

Always delicious food and really friendly staff. We sat in there and the atmosphere is great. The food came quickly. We decided on the schnitzel and we really enjoyed it. The lemonade was good too. In the evening it is advisable to make a reservation.

We were there at lunchtime. Totally friendly service and everything went very quickly. Only had drinks. Come again

Very nice for meeting friends, food and drinks are also good but service is very slow... very often unfortunately

Waiter throws fallen fries from the tray back onto the plate...not really appetizing. Burger very dry, salad partly wilted - overall not recommended.

Very friendly service. The sweet potato fries were perfect!

Unfortunately you have to give one star.