Bürgerstube in Bad Ems

We had cake and coffee, and the service was very friendly. The view of Bad Ems from the restaurant is highly recommended. You can hike from Bad Ems or drive right up to the restaurant.

Gorgeous traditional hotel run with love and devotion by the 6th generation owners. An oasis of calm and peace set high above Bad Ems, but only 20 minutes walk from the station using the mountain track through the forest. This is as far from a faceless chain hotel as is imaginable. Breakfast included delicious home made jam, boiled eggs with egg cosies, charming and attentive service at the table, and great tips for local activities especially hiking and biking. A real delight of a hotel and highly recommended if you enjoy nature and wellness.

Top-notch, 5 stars, clean, delicious, great selection, really excellent

We were greeted warmly; we had a reservation for three people. Our request for a window seat was granted. The restaurant was festively decorated and cozy. That was the good news! Unfortunately, the evening didn't improve: The order was taken relatively quickly (15-minute wait). However, we waited a very long time for the food. The appetizer took 20 minutes, and then another 15 minutes for the main course. Our son was quite hungry. First, our orders arrived, each for a burger, with the explanation that our son's meal would only take another two minutes. I personally find it unacceptable when family members receive their food at different times and others have to wait. Then, after five minutes, our son's currywurst arrived. He was able to eat it immediately because it was only lukewarm. That's unacceptable. The main course arrived later and wasn't even hot. The fries on all the plates were so overly crispy that you'd think they'd been fried three times. The sausage was completely cold after just a few minutes. The burgers we ordered were dripping with sauce, and the burger patty was burnt on the bottom. Because of all the sauce, you couldn't taste it right away, but it was so tough it was almost impossible to chew. I didn't finish it. After the meal, I spent 15 minutes trying to get the attention of one of the four servers. No one came to us on their own or asked if we needed anything else. I waved with my arm out, but no one saw that either. So I went to the counter to ask for the bill. The servers were outside smoking, which meant it took at least another 10 minutes. The server who brought us the bill asked if everything had been alright. We expressed our concerns about sharing the food and the fact that it was lukewarm and burnt. He said he would pass it on to the kitchen and offered us a complimentary coffee. As we don't drink coffee, we declined. Besides, after the long wait, we just wanted to go home. The service was very inattentive; the staff were friendly, but not present. At €70 for two burgers, one currywurst, three drinks, and one bottle of water, the food was definitely not good enough. We were very disappointed and cannot recommend this restaurant for a proper meal. The view of the Lahn River is great! But that shouldn't be the only good reason to visit a restaurant.

It was extremely crowded, which made it noticeable that there were very few loungers/rest areas inside, and all of them were occupied. The aisles are too narrow, and there are too few places to put bags and towels. This is definitely not what relaxation looks like. On top of that, the entrance fee is now quite steep, plus the parking garage charge. If we hadn't received a gift voucher, this place wouldn't have been our choice. At least it was clean, and the outdoor area, including the river sauna, somewhat redeems the rating. Otherwise, it would have only gotten one star.