Burgerheart Mainz in Mainz

Coffee and cake in very small portions at high prices. Don't come back.

Good food but not necessarily a safe space for Migras. Just almost exclusively white audiences.

Super tasty vegetarian burgers, great selection!! Very friendly service, definitely again!!

Nice location, great burgers and good service. Any time.

The smash burger was really very good and so were the fries, but the price was a bit over the top. Dip for the fries €2.20 is really borderline. The Aperol was anything but good, more in one glass than the other and too many ice cubes in both. It's a shame but all in all not worth a second visit!

The food was delicious and the service was very nice. The only point of improvement would be the avocado dip. This would have to be refined with lemon. Little tip: go to the toilet and press the red button ;)

Very good burger. Fantastic place. View of the Rhine, right next to the promenade and the old town. Nice service and delicious fries.

What a phenomenal staffThe food was amazing and the price was very reasonable atmosphere.You can't choose a better location and you will not be disappointed. Best burgers in town

What an amazing place!! Anas is a fantastic server! The burger 🍔 was terrific, and the pulled pork and fries 🍟 is unbelievable and to die for!!

The burger was tasty, but quite small. He looked completely lost on the plate. You can definitely order a side dish to fill you up.

Delicious burgers! I imagined Jack Norris to be a little different. Selection and quality is top!!!

If you're in the mood for crushed ice, you've come to the right place! After an event in the Rheingold Hall we went here again for a cocktail. The glasses were filled to the brim with crushed ice, the drink itself was more of a homeopathic dose. It was probably the first and last time we were here.

Great service. Even better ambience and really good food. The best vegetarian burger I've had in ages

In my opinion, they have the very best burgers and salads here! Big recommendation

The price/performance ratio is not right. The burgers and the side dishes were good, but nothing special and especially the burgers were a bit too small for the price. The lemonade was very tasty. But when €6.50 is charged for a medium-sized glass that has been filled to at least 40% with ice cubes (see picture / some of it had already melted), something is wrong. The service was nice, but couldn't answer the simplest questions when ordering and skillfully ignored requests for changes. The ambience right by the window was great!

You can eat good burgers here Service very nice Great location right on the Rhine

The food was very tasty and was delivered quickly. The service is very friendly. The location is simply great! Direct view of the Rhine.

Very tasty burgers and also a large selection of vegetarian alternatives (I think vegan too, but I'm not sure about that at the moment). However, the prices are quite high considering that the burgers are quite small. You probably pay a little for the great location right on the Rhine.

I never actually rate locations. But it was so great. The waitresses were super nice. The Burner's "New York Burger". The fries are as special as they used to be only at Burger King before they eventually became common there. And the “Chili Cheese Dipp” was also super tasty. However, you should be prepared for crowds because the location is large and needs to be filled. My sister can attest to the fact that I complain every time I eat a burger somewhere. This time, however, it was the exact opposite. I was only at Burgerheart last night, but I'll probably come back today when the store opens. And that despite the long journey. Eating here is addictive 💖👍🏻. Addendum: After I was so excited yesterday, I had to come again today 😃. Everything was great again. A huge compliment to the barista. The milk foam on the latte macchiato was firm and soft at the same time. With a creamy, creamy consistency. Like velvet and silk. The coffee alone was worth the distance. Thank you, I'll be happy to come back 🫶🏼.

Strange to mysterious is probably the best way to describe our visit to Burger Heart. A completely confused employee on the phone couldn't do anything with our information that we would be arriving 10 minutes later, but promised to call back straight away, which didn't happen. We then easily got a seat on site (as reserved, on the first floor by the window). Card only with QR CODE on your cell phone? Well, I like to physically browse, but it's 2024, I get it. Burgers were really good (they come without a side dish, by the way), but the "Loaded Fries" were rather sprinkled with toppings and unfortunately only lukewarm. And only such small, thin Megges stems. At that price I expect more. Even though we hadn't finished eating yet, they tried to pull the tray out from under my arms three times. "Can I relieve her of the tray?" - "No.". "Can I also remove the tray for them? - "No!!". I liked the tray. It protected the table from falling french fries topping. Because the fries were still in the middle of the table. On the third attempt to clear them I gave up then beaten. That was kind of funny, but also disturbing. Likewise the 4 (!!) wasps that we bravely caught with glass and a card. Well the first one was grabbed by a waiter. Or was it the same wasp that kept making its way to the first floor? Kind of weird. Just like the interaction with the service staff. That was kind of funny too. All in all, the visit wasn't a good one, which gives me a well-intentioned 4 stars overall. But I believe that was an individual fate. If you want good burgers with a view of the Rhine and are prepared to pay just under €15 without fries, give it a try!

Food was good, selection especially vegetarian/vegan was good. Unfortunately the price is too expensive. The service wasn't good. The waiter turns away several times while ordering and therefore takes the order incorrectly. Ambience: Despite a reservation, we were seated at a place by the stairs and in the middle of the hallway. The plastic plants hang in your face. The waiters sprint past you. When other guests were seated, the waiter also came very, very close to us. After carefully asking whether we could go to one of the other free tables, we were told “everything was reserved”. It would have been ok if other people from below couldn't choose a table upstairs.

The places is fine, quite Instagrammable spot… burgers are nothing special … service is fast. The prices are a bit high to be served a burger on a metal tray.

Solid burger, but could be a little cheaper. My favorite is the Jack Norris

Cute little spot on the water to grab a quick bite. Food was nothing particularly spectacular, but it got the job done and the staff was super kind to a non-german speaker

All around a great restaurant, right on the Mainz promenade. Has a lot to choose from and everyone, whether Muslim or vegan, will find something. The service staff are also attentive and very friendly. In addition, there is a parking garage in the immediate vicinity, which significantly shortens the journey and saves you having to worry about finding a parking space.

It was very tasty, staff friendly. Good selection on the menu. Only the decorations could be dusted off, there were a lot of cobwebs.

Visually very comfortable, but it is extremely loud. While eating I really had to ask myself where the burger was on my plate. Because of its small size, it doesn't look like it fits in with the oversized plate. I also don't think the price is right. However, the taste of the burger was great and the sweet potato fries are also recommended.

Good food, good service. The selection of vegetarian and vegan burgers is particularly great.

My son wanted to eat burgers for his birthday. We thought the burgers were tasty, but the price-performance ratio didn't convince us. 5.5€ for a portion of fries is really expensive and then there isn't even a dip included. A small bowl of sour cream costs €2.20 wow, that's completely overpriced. For the price of fries, I would expect at least a dipping sauce to be included. Drinks are also quite expensive, so we'll probably look for another burger place next time

Great atmosphere, nice service and super tasty👌

Very tasty burgers. Large selection also for vegans and great service

The burgers are really tasty. But unfortunately you won't get enough of the "expensive" burgers.

Great location right on the Rhine. Unfortunately, the Smash Burger doesn't have much to do with a Smash Burger. Unfortunately, the meat wasn't "mashed" at all and was far too thick for a typical smashed burger. The loaded fries were delicious. The drinks prices are really very high and the burgers are just a bit too expensive in terms of price/performance ratio. All in all a maximum of 3 stars.

Sitting on the balcony, loud turbine noise from the air conditioning? Was very unpleasant

Wie immer sehr lecker. Große Auswahl an Speisen und Getränken. Auch gut geeignet für vegetarische und vegane Ernährung. Ein Stern Abzug, weil das Essen fürs Kind später kam (fast 10 Minuten) als das Essen aller anderen. Wir gehen regelmäßig dort hin.

A young team rocks the service. In a good mood, friendly, accommodating. The store is well received by me. Being right on the water also has its charm. A little more love 💘 in the preparation (the bun) and presentation and 5 stars 🌟 are guaranteed. The team is great!!!

Mein Veggie-Burger war okay, aber nicht herausragend. In den Pommes waren wohl Speckwürfel. Hatte ich übersehen. Ich fand es recht teuer für Burger.

Kind of difficult. The service was really great! Everyone was very friendly, competent and extremely quick. But it's just mass production. There is a large selection of burgers, but they are still not particularly tasty. And the price-performance ratio is really bad. You pay €5.50 for a comparatively really SMALL portion of fries 😂😭 Sweet potato fries even €6.50. The burgers start at €11.50 and up. I'm a pretty short woman and didn't get full for the first time in a restaurant, so spending over €20 (without a drink) is unfortunately too much for me. And the burgers tasted really bad, the meat was dry and hard, the sauce tasted like one from the supermarket. I say anyone can do it better at home for less money! I won't go there anymore. Edit: Yes, of course I'm happy that your meat is so big and organic (i.e. 3x bigger than normal patties is a lie), but I was concerned about the absolutely outrageous prices for fries

Burgers are good, but smaller and fewer than 2-3 years ago. Drinks are too expensive. Homemade lemonade or iced tea for €6.50 is simply too expensive. We are thinking about whether we will go again. We no longer want to afford 110€ for 4 people with 4x burgers, 3x fries and 6 drinks.

Super nice staff, very dog ​​friendly & the food was also great. :-)

Very tasty food and very friendly service!! 👍😉

Burger with a view of the Rhine

Tolle Burgerauswahl, immer wieder mal neue Varianten. Große portionen zum guten Preis.

First of all: The food was super delicious. The burger was really juicy and hot when it came to the table, the fries (with topping) were delicious and crispy. I would definitely come back again for the food. The design of the store is also beautifully done. What I didn't like was the price-performance ratio of the drinks. The glasses are full of ice and as a result there is little drinkable content in the glasses. A non-alcoholic Caipi in a small (0.2l or 0.3l) glass, half filled with crushed ice and consumed in two sips, 8 EUR. That just doesn't fit. The service was nice, but no one thought to ask if they wanted anything else. You always had to try to call someone if you wanted something else and unfortunately the old, empty glasses weren't cleared away when new drinks were brought. Therefore not the full “score” for me. There is still room for improvement here (in a positive sense). Because the food is really great!

Great location by the river. Young, fresh and definitely visit the ladies' toilet!

Very nicely located restaurant on the Rhine. The food is very delicious and there are many good alternatives, for example for vegetarians, the truffle puff burger is highly recommended. The service is still the best, the employees are all very polite and courteous. An incredibly beautiful ambience, very modern furnishings and a lovely atmosphere. Always happy😄

Very nice service and fantastic burgers! Extra requests are no problem and the drinks were also delicious, we would love to come back!

Immer wieder gerne! Leckere Burger und ganz hervorragende Pommes.

Das essen und auch die Getränke war lecker und schnell da. Der Service war die reinste Katastrophe, wir mussten lange auf Bedingungen warten. Es wurde mehrfach von verschiedenen Personen an unseren leeren Tellern und Gläsern vorbei gegangen und auch nach 20 Minuten waren diese noch immer nicht abgeräumt, geschweige denn wurden wir gefragt ob wir noch etwas möchten. die Bedienungen (verschiedene) ziehen eine Schnute und zeigen ihre Unlust mehr als deutlich!! Ja der Job ist stressig, aber sollte ein Gast mitbekommen und gezeigt bekommen? Wir haben einen Nachtisch bestellt, wie in der Karte Crème Brûlèe mit einem Espresso als Nachlass, dieses Angebot bekommt man, trotz Auszeichnung und Ansprache nicht!! Wir hatten den Kellner darauf angesprochen uns bekamen zu hören, er könne es nicht mehr ändern es ist jetzt im System das nächste mal sollen wir es vorher sagen. Ich wusste nicht das es meine Aufgabe als Gast ist, dem person die Angebote nahe zu legen?! Für das Essen, Getränke und die Aussicht würden wir wieder kommen, aber für den Service nie wieder!!

I had the LoumiLoumi salad, which was delicious on its own, especially the dressing. The vegetarian burger and the "topped" fries were also very tasty

Food was great, everything tasted good and arrived hot. The service was very nice, attentive, and accommodating, as well as very quick; you never waited long for anything. The ambience was also fantastic; the view of the Rhine from the balcony was enchanting. I would come back here at any time, whether it was to eat or just to sit and relax!

The food was simply top. You felt very comfortable and the view from the terrace of the Rhine is priceless. The service was great, very friendly and competent. Definitely come back

The food was really nothing special, but the atmosphere was very pleasant, alongside that the service seemed a bit overly professional 😅 but a nice experience nonetheless. A good place to get drinks however.

Super nice atmosphere at the top of the terrace! I would recommend making a reservation on the weekend if you don't want to wait. Unfortunately, due to many large groups indoors, it was a bit too noisy and not very pleasant for entertaining. The food is very tasty, lots of choices and variations on the burgers. Absolutely recommend the fries with mushroom cream sauce

Ambience on the Rhine is great, the rest is a flop, starting with the menu via QR code and cell phone, the burger is outrageously expensive and looks like a children's burger Pinocchio. All the best for your future, let's see if you're still around when we visit Mainz again.

It's nice to sit on the first floor, the service is friendly, but the size of the burgers is more than cheeky considering the price. A DOUBLE SMASH BURGER with two patties for 15.50 euros was smaller than a big Mac, the lemonade for 6.50 for 0.3l filled with ice and a coleslaw in a mini bowl is very bold. But apparently nobody cares, the restaurant is full, I can't understand the complaining of the restaurants. People come and pay for these mini portions. Too bad. ADDENDUM to the owner's comment: Of course I know that everything has become more expensive and that every employee is paid FAIR, you hear and read that all the time. Nevertheless, as a guest I would like to be full if I spend a total of 26 euros on a burger, coleslaw and a small soda. This wasn't the case and I left with my stomach growling. The three diners felt the same way.

My friends and I ate here for the first time. The food is very disappointing for the price. The double smash burger tasted very neutral. The meat and burger sauce had no real taste. The size of the burger was also manageable and all for €15.50? My sweet potato fries were also over-fried and 80% of the time I only had very small pieces/snippets of fries and that for €6.50. Don't forget the normal mayo, for which you also pay 70 cents extra. All in all very disappointing and not recommended if you compare other self-made burger shops around Mainz.

Service and location great, food ok but the cocktails are ice water that is sold at far too high a price. Happy hour doesn't help either. Crushed ice is also very difficult to drink.

Good service, easily switched to english language when I couldn't speak Deutsche

Friendly and attentive staff, Nice view of the Rhine.

Super tasty burgers, large vegetarian and vegan selection!

Top location directly on the banks of the Rhine. The food is varied, fresh and attractively prepared. And it tastes good!! Great and personal service, thanks to Raphael! We'll be back!

The location is very cool and has a beautiful view of the Rhine. The employees were all super friendly. The drinks and food came very quickly, even though the restaurant was very busy on a Friday evening. Unfortunately, the burgers looked very different than in the pictures that can be found on the restaurant website/Instagram page. Unfortunately, with the Trufflepuff you could only taste the Trufflemayo very faintly. The loaded fries were super tasty with plenty of toppings, but in our opinion a bit expensive for the small portion.

Delicious food - delicious view - delicious drink - delicious service 😅 Raffael - really the nicest person on the Rhine made our lunch really nice.. so nice - even though we hadn't made a reservation, he gave us a nice place with a view and was easy there for us :) Thank you... the truffle burger - incredibly delicious 🔥🥰 by the way, I got there via the Neo taste app - and everything worked out well... top portion

I had the truffle puff and that was by far the best burger I've had in a long time. We were also served very attentively by Raphael. Thank you very much

Good food, top service from Raphael. We'll be back.

The food was good, and the service was attentive and friendly. It’s the perfect spot to unwind in the evening, with a great view of the Rhein that adds to the overall ambiance, especially if you could grab a table on the upstairs. Recommended for a relaxing and enjoyable dine in.

Service was very, very friendly and personable, burgers and fries were great, gladly again! 5 stars also for Raphael, who was in service for us!

The food was very tasty and well prepared. The side dish I chose (fries with a diced ham sauce) was also very tasty. The portion size is normal. The service was friendly and the ambience and cleanliness are really good. If you want to eat a delicious burger with a side dish and enjoy a beautiful view of the Rhine, you're in good hands here. The price of the “Burgerheart menu” (burger, fries with a drink) is around 30 EUR.

Great location, just by the river. Plenty of regular, veggie and vegan burger options, also loaded fries. The experience would've been better if there was a non-smoking area outside. The smoking neighbors really ruined the mood and the appetite. Just divide the outside in smoking and non-smoking side! It's not that difficult...

Voll und Ganz zufrieden , sehr nettes Personal- essen schmeckt - gute Auswahl an Burgern - sehr schönes Ambiente.

Service, food, and location were amazing. Food was slightly overprices though. Love it!

First time at Burgerheart, but the burgers were a bit disappointing. The taste was ok, but the size left a lot to be desired. For a burger price of 12-15 euros without fries, I thought there was a burger that I couldn't eat with one hand!! Unfortunately, the burger was cold and the cheese wasn't really melted. The size and color reminded me of these slices of cheese...but I think it was real cheese. The 2 points are for the service, which offered us a drink on the house as compensation, and the ambience, as it is always nice on the Rhine.

The burger was just sad The burger was tasty, but it didn't blow you away visually. He just seems sad, empty and doesn't make you look forward to eating. I won't go there again It's a shame, because the ambience and service were great.

Price-performance ratio is not right. Fries were okay (but lukewarm), but the burger was really disappointing for the money.

The view from the balcony is fantastic, Raphael was a courteous service person who was up for the fun. We were particularly impressed by the homemade dips (especially “White Smoke BBQ”) and lovingly prepared burgers and cocktails (BlackPearl).

Leider war der Salat nicht mehr in Ordnung. Wir hatten alle braune Blätter auf dem Burger. Meiner war brotlos, da hat es mich noch mehr geärgert, da ich ja sowieso nur Fleisch und Salat hatte. Wenn man dann noch faule Blätter aussortieren muss und das zu den Preisen. Wir würden Menüpreise bevorzugen. Pommes mit Burger und ein bis zwei Soßen inklusive zum Beispiel. Dass man für Mayo oder Ketchup zusätzlich nochmal zahlen muss, fanden wir bei dem Preis-Leistungsverhältnis übertrieben.

Very nice atmosphere, delicious food (also veggie and vegan), super friendly service, great location, highly recommended

Super tasty burgers and great service

Very good location. Excellent staff.. The burgers were really very good and the french fries excellent. We also liked mayo..We will be there again.

I'm speechless. I have never been so happy eating a burger in my life. The culinary delight when I bit into my burger was indescribable, the juicy meat, the fresh salad and the burger buns will remain in my memory forever. The service was also wow, I have never felt as comfortable and welcome as I did here. (Whoever this curly-haired man is, please contact me) I will forever defend and love this restaurant with all my heart. Thank you 💕

Everything was super comfortable

Frühstücksangebot super! Zu empfehlen sind die Plates, schafft man gut auch alleine, kann alles probieren und er preis ist dafür in Ordnung

Meine Freunde und ich waren gestern das erste Mal dort essen. Das Ambiente und der Außenbereich sind sehr schön, jedoch hat uns das Essen leider nicht überzeugt. Ich hatte einen normalen Hamburger und das Fleisch war sehr zäh und hat geschmeckt wie ein Tiefkühlpatty. Auch die Getränkepreise sind meiner Meinung viel zu hoch angesetzt. Im Vergleich zu anderen Burgerläden in der Umgebung hat dort die Qualität und das Preisleistungsverhältnis nicht gepasst.

Very good burger restaurant located directly on the Rhine. Super delicious food and very attentive and friendly staff. We felt very comfortable.

Amazing view from balcony on the Rhein. Food is delicious and service is great.

Well, a lot has already been written about the ambience, so that fits. However, for me the burger was below average in terms of taste, too little and far too expensive. Then there was the cocktail that reminded me of a sushi because there was a lot of crushed ice in it. Yes, and I should also mention the long waiting time until the food was served. So long, Burgerheart, maybe we'll see each other again. @Team: Keep it up, you're great.

Der Service war sehr gut - freundliche Bedienung - der Burger war okay, etwas zu trocken leider vermisste man ein wenig die Chili Cheese Soße - der Ausblick und die Sitzmöglichkeiten auf der oberen Terrasse war schön - die Toiletten haben das Ganze etwas ruiniert, wir waren auf frühen Abend, das Toilettenpapier fehlte zum Teil, überall flog Toilettenpapier auf dem Boden herum, an einem Wochenende sollten die Toiletten mehrfach am Tag geputzt werden.

Wie immer eine gute Adresse - schöne Lage, schmackhaftes Essen und freundliche Service-Leute. Wir kommen wieder !

Beautifully located on the Rhine promenade. The Las Vegas salad was very tasty. The service wasn't exactly great at the beginning. After drinking, no waitress seemed to feel responsible for us anymore. Things got better as our stay progressed after we "threatened" to order food after 30 minutes. Therefore a star deduction for service.

Gutes Essen, aufmerksamer und netter Service. Schönes Ambiente!

Food was very good. Fries and burgers very very tasty. One star deducted because the staff didn't do anything about the annoying JGA at the table next to us and because the portions could have been a little larger for the price. With a burger, fries and a drink it costs around 25-30 euros. The burger wasn't particularly big considering it cost 16.90. There are restaurants that even offer larger burgers for 3-4 euros less.

Food was delicious. Above all, the waitress Raffael deserves special mention. He impressed with exceptional service and attention and knew how to read the customers' needs directly from their lips.

Super nice and attentive service. Veggie burgers were highly praised but my beef patties were more than well done - dry and hard. Disappointing for a burger joint and the prices. Maybe it was because of the large group of 15 people.

- Delicious burgers, a bit small but very tasty - Lots of vegetarian choices - Nice ambience - We keep coming back, overall everything is great

Yesterday we went to the JGA at Burgerheart with 12 women. The waiter (young man with glasses) was so friendly and patient, that was outstanding! He stayed in a good mood until the end, EVEN when we told him that we all wanted to pay INDIVIDUALLY 🙈😎🤗. The service was really great!!!! Thanks for that!!!!!👍👍👍👍👍

Great food, great burgers, super clean, great view, great service Amelie And if you're hungry, you'll be back in no time 😜😜 of course

Very tasty burgers 🍔 and friendly service. The view of the Rhine was the sweet spot on top.

Es war, wie immer, sehr lecker, das Personal freundlich und zuvorkommend und immer am Kunden interessiert. Wir kommen gerne wieder ❤️

Essen hält nicht, was Karte verspricht. Langweilig, kleine Portionen, überteuert (1l Leitungswasser 5€ !!!) Bedienung am Tisch völlig bocklos, sprach kaum verständlich, kein Lächeln, hat Atmosphäre völlig zerstört!