Burgerbutze in Aachen

Service very good, food not so much. The bread was wet rather than crispy and the meat was raw inside. Unfortunately I don't recommend it.

Good burger, fries still have room for improvement

We ate vegetarian bugs here. The whole burger was super tasty, the fries were very good and the service was very friendly. Clear recommendation!

Very nice staff, highly recommended and everything juicy! right and important!👍🔥

Unfortunately not recommended, we ordered two menus to take away. The mezzo mix that was part of the menu had been expired for over a year, as had all the others in the refrigerated section. After we informed the staff we received a bottle from the warehouse with the same best before date. The waiting time for the burgers was fine. Unfortunately, the burgers were very soggy and the meat was tough and tasted and smelled harsh. Only the fries were good. At around €14 per menu, too expensive and not recommended.

We had a bad experience eating on site shortly after the reopening. But the service here was subpar. The brownie I ordered was full of nuts (which was not declared). Not ideal if you have an allergy. Today we ordered burger menus to take away. The mezzo mix drunk on site had already expired for over 7 months. Upon closer inspection, all of the Mezzo Mix in the refrigerator had already expired. Staff apologized and responded understandingly. We were then allowed to take 2 Budweisers with us for free (it was pointed out here that they had already expired 2 weeks ago. But it was already 3 months, but that doesn't necessarily have to be bad). The Mezzo Mix simply tasted rancid, so I only looked at the best before date. When we got home we were very excited about the fries but unfortunately the burger wasn't edible. The petties had a rubbery consistency and tasted disastrous. It's all just a shame.

In my opinion, the service is not quite as bad as sometimes written here... but also not as positive as I expect. The burger in particular was bland and the meat was dry. In combination with the prices. especially expensive drinks, disappointing. —> I've had much better experiences elsewhere.

For this price, the quality is what Germans would call "erbärmlich". They are outclassed by the next-door competition.

I had a BTL Burger. Pretty decent and expected for a 7.5 Euro Burger.