Burger King - Stuttgart Hbf in Stuttgart

Quick preparation, friendly waiters. The food was warm and delicious.

Bad food. Dried-out buns. Soggy salad. They sell you old junk that's been sitting around forever, claiming that fresh burgers will take 10 minutes. Time you don't have when you have to catch a train. The surprise comes when you unpack on the train and can't do anything else. Plus, on average, 25% more expensive than other BK branches. A calculated rip-off, and the employees clearly enjoy ripping people off. I'll be boycotting this place from now on.

By far the worst Burger King experience I've ever had! I waited 20 minutes for my food after ordering. When I asked where my food was, I was just yelled at and told that they couldn't give it out until it arrived. The employee, who was of Turkish or similar origin, was incredibly rude. I couldn't get my money back either, so I had to decide whether I wanted to catch my train or have the food I'd paid for. And that was with a half-hour connection time.

Everything was perfect, I'll be back

Nice people, was served quickly, everything was great

It's about time a McDonald's came in here

I was very satisfied with my visit to the Burger King restaurant. The food was freshly prepared, served hot, and tasted really good. I particularly liked how quickly and friendly my order was taken. The staff was attentive and helpful. The wait was short, and my burger and fries were cooked to perfection. Overall, a truly pleasant experience—I'd be happy to come back!

Delicious burgers, crispy fries, and super fast service! The staff is friendly and accommodating, even when it's busy. Everything was clean and tidy. I'd be happy to go back – my favorite Burger King in the area!

The quality of the food and the staff were very good.

It's always fresh and delivered quickly. I'm always happy to come.

Super nice and friendly, food fresh and very tasty

Very rude employees. The coupons are valid nationally, but they aren't accepted here. When asked about it, one employee started arguing and then ran outside, probably to smoke. He came back and started working without washing his hands.

Delicious and fresh, I'll be back

Dirty place. It's best to walk a few hundred meters out of the station and go to the other one almost directly in front. After paying, you get nothing, no confirmation, and no number. The prices are also disproportionately high for Burger King. Food is called out randomly, and then theoretically anyone can snatch it up. It works well if there are only one or two customers, but not if several orders are being taken at the same time. My order was skipped or given to someone else; I don't want to accuse the other customer of stealing anything. In the end, the staff would yell at me for not responding to an order that wasn't mine, since it was the last one left. And then they'd forget the drink. I reluctantly accepted the other order, otherwise I would have lost almost 30 euros. The food was okay, you know, Burger King.

Fast service, only had to wait two minutes for my menu!

The prices are absurdly high. For example, €8.50 for a Whopper.

No coupons redeemable, prices simply outrageous!

My girlfriend is vegetarian, and I'm lactose intolerant, so we ordered two Plant Based Big King XXLs. We received the regular ones, though. We only noticed after eating them, as the patties tasted so similar. I now have a really bad stomach ache. Thanks BK, your employees are really out of their depth!

It's incredibly expensive here, and when it's full, you can only order what's on display. Coupons aren't accepted.

Charging over 16 euros for a meal is outrageous. Never again!

We had to wait a long time to be served. The man kept chatting with customers for too long and the whole line was uncomfortable. We asked for 2 Whoppers and he rudely said that we could only get what was already prepared. I asked him what was ready, but he ignored me while he was making himself a coffee. When I asked again, he very slowly and reluctantly mentioned only 2 options, even though there were about 5 available. I ended up ordering 2 hamburgers (chicken) and 2 Cokes, but he only charged for the hamburgers. When we asked for the Cokes, he gave them with a bad attitude and very slowly on purpose. If we are buying something here, it’s because we don’t have much time. Very bad attitude from the man today at 8:20pm.

Very long waiting times and very high prices

One star is too many! I waited 10 minutes for two burgers that were way too expensive. That's Swiss! Let's not even talk about the quality! I would be ashamed to spend something like that! A small bottle of Coke costs almost 5 euros. Are you guys sick? A rip-off to the max! After this experience, Burger King is off my list!

Very slow. Not a fast food restaurant.

Always full and massively overpriced, much more expensive than other Burger King branches at train stations.

-100 points for Giovanni. Unfriendly and incompetent!!!

I quickly shelled out €16 for two burgers. I was in a hurry and had to catch the train, but unfortunately I didn't look at the bill until I got on the train. It's a shame that someone in a hurry gets ripped off like this!

It is inexplicable that BurgerKing has ruined its reputation with such franchise partners

Overpriced food, but it is worse: this is the only food me and my child ate this day and we both threw up 24h straight 6 hours later. Beware. Update: as BK contacted me re when this happened; this was July 10, 2025 at around noon. We had not been diagnosed and symptoms (that seemed to fit Salmonella infection) gradually went away over the next 3 days

Unfriendly and do not accept coupons

The Burger King located right next to Stuttgart Central Station is probably one of the smallest Burger Kings in all of Germany. Space is extremely limited – there's hardly any seating, and everything feels a bit cramped. What wasn't small, however, were the prices. For standardized fast-food products that you can get in any city with the same quality, the prices here were surprisingly high. Sure, a train station location often means a premium, but in this case, the value for money just wasn't right. In terms of taste, everything was as expected – average and absolutely identical to other branches. If you just want a quick burger on the go, you'll get the usual fare here, but at exorbitant prices.

There were three people ahead of me, and after 10 minutes, I had my King Meal, fresh and hot. Some people are commenting here, saying that their child only had one meal all day, and that was at BK... maybe they should get the child welfare office involved :D

Despite recurring technical issues, the staff were very friendly and did their absolute best. The store manager was very confident in a stressful situation.

Here you can see Germany's downfall. This country is finished 🙃 Despite the minimum wage, there's no improvement in safety conditions... in fact, everything is getting worse. Time to take the train to Frankfurt and leave the country ✈️

This is cheaper than usual and tastes good too

I wanted a chili cheeseburger. They said the coupon wasn't valid. When I pointed out that I just wanted to collect points, they served the next person. I left. Apparently, they didn't want my money.

I quickly grabbed a plant-based burger and plant-based nuggets and continued on the train. There, I noticed that the nuggets contained meat. They still made it into the bag with the "plant-based" logo. Unbelievable!

Seller is simple… he just gives wrong products

I don't understand the reviews at all. For such a small place, the burgers are significantly better than I've had at many other burger joints, and the staff was extremely fast and friendly. No more pickles on each cheeseburger and no more cheese on the patty, just as it should be.

Coupons aren't accepted. Yes, it says so, but it's still garbage.

They don't know how to man a counter. Instead of just giving meal discounts they book each good individually leading to an unreasonable price in the end.

There was a man and a man working there. The man was very rude and seemed to be in the mood to work. I wanted to leave the food and go because of the way he spoke to me. I was very disappointed.

No vouchers are accepted here. Not even those from Burger King's own app.

Extremely poor service. The employee ordered the wrong item but couldn't cancel the order. Very unfriendly.

Service was very friendly, but extremely slow and poorly organized. You wonder if the employees are aware that they're working at the main train station. Every single burger is made fresh after ordering, which results in delicious burgers, but long wait times. Fries, on the other hand, seem to have been serving for a few minutes too long, which is a shame. The selection is very limited due to the makeshift setup. Ordering here is a bit of an adventure... so better bring your time! All in all: not terrible, but not really good either...

Ok It s a burger king provisiorium and they are really costy. But these guys can t make burgers, it smells like a burned oil accident. The whole area stinks to hell burned oil. What are they doing in the kitchen? Burning oil? I can t eat this waste. Wasted money. Go to one of the BÄCKEREI and buy a Brezel or go to a real BURGER KING

Worst BK i have ever been Disgusting burger

There is a shortage of things. It's nothing to ask for anything. The attitude is bad. They can't even speak English. If there is nothing to sell and there is no enthusiasm for service, should this bad shop be taken away? No one forced you to open a shop here.

Very friendly staff and fast service, but unfortunately poor food quality for an expensive price. In addition, you cannot redeem coupons or toilet vouchers here.

22€ for a CrispyChicken, a Whopper with Bacon & Chess and a small Coke 🤷🏼‍♂️ can they make their own prices???

Booth on the platform for ordering and taking away, no restaurant. Was busy. Man was smoking a cigarette next to the cage. Throws it away over the rails and goes back to the booth behind the cash register. Does not listen to wishes for the order and shouted "coke!" every time. Even though we kept saying fanta. So didn't order "my way" and missed cheese on the burgers..went back...woman/manager said no problem. The man who helped us ran to the kitchen "no no no" so I'm afraid I have now received a new burger with some extra spit or worse from this gentleman.

They can't do anything about the ambience, they don't give out the right food or give out money if they serve the wrong food. Not even burger king level...

Really bad service, unfriendly, arrogant…. Giovanni… never ever again

The staff argued instead of serving. Waited for 5 minutes and nothing progressed. I'm hungry and continue without ordering...

No app usable, no king of the month and the prices all come with a significant surcharge.

Well, apparently no coupons are accepted because it would be quicker. It's a flimsy reason. You just want to make more money. By the way, not only are coupons not accepted, customer survey receipts that don't say anything on them are also not accepted.

Such an incredibly dishonorable shop. 4 cheeseburgers 17.50!! The person behind the counter couldn't speak German. The burgers were bad, really disgusting. Everything about it is bad. Avoid this establishment. Better to sleep hungry than get ripped off. I think the employees are just putting something in their pockets. No matter how you calculate, you can't figure out the price.

The employees apparently didn't understand that they work in the middle of the train station. Customers pay more so that they can be served faster and don't have to miss the trains. Not for waiting 15 minutes to even get the food at a fast food restaurant. I'm so annoyed by this next level incompetence...

Disastrous, both the service and the quality of the food. Card payment not possible, sparkling water instead of still water, ketchup instead of mayo. And then at exorbitant prices. The store is not good for the Stuttgart train station.

Service is subpar, prices are extremely high and the quality is poor. Never again!!

Eating was almost quicker than usual at BK. The reason was that my nuggets weren't in there long enough and were therefore not really cooked through and inedible... Payment was only possible in cash and prices that I'm used to are somehow different.

Very slowly... ordered two burgers, one was wrong, the salesman noticed straight away and told the kitchen it was a new burger... all well and good but I have to get the train... when asked if I could take one because I had to get to the train, they said no. I ran off without a burger but of course I paid for it. And the prices are really steep... a chili cheeseburger for €3.69 is really a disgrace

I always thought a Burger King would deliver the same quality for the same price throughout Germany. But not the one in Stuttgart at the main station. Prices are 40-70% higher than a normal Autobahn Burger King, but the Birgers are dry and the fries are limp. Service is unfriendly, food is cold. But you can do it with rail customers, unfortunately they have been tested. There are no alternatives for travelers due to S21, which is why the business model is a good thing.

Whenever I change trains in Karlsruhe, I always think about getting a burger from you, usually there's nothing going on and then I think - nice, I don't have to wait long - but guys, to be honest... have you ever looked at the reviews on Google Maps... that's underground... I'd really be in the mood for you, but definitely not, that's probably the smallest and worst rated BK branch in all of Germany... maybe a case for the Wallraff team... dear Those responsible for BK, please do something to make this better... really bad advertising for you 🙈

You can watch the “cooks” at work here. Even if there are 6-7 people waiting in line, there is relaxed chatting and exaggerated dawdling in the back. At a train station that doesn't exactly advertise that it has a lot of time to change trains, that's a bad quality.

Staff can neither listen nor understand, orders are made incorrectly, fries are inedible

It's been a while, under all circumstances! The burger came quickly, but the temperature wasn't far from frozen! the cheese showed no signs of becoming even remotely soft (picture available). The complaint, well! I did receive a voucher that I couldn't redeem there, but this was only explained to me in a rude manner after a 15-minute wait. Since I had to catch the train, the voucher expired for the next visit. A small service provider cannot afford to apologize for this incident! The stomach ache after the cold thing came very quickly in the evening! Conclusion: Stay away if you want something quick and want to eat it on the train! Complaints afterwards are difficult and hunger may lead you to take the same step as me, you eat it because you are hungry and regret it afterwards!

The person on the counter was very rude and impolite. The guy was serving today on 9th March 2025 at around 11 am. He proceeded to say something rude in German thinking, I don't even understand that. But I understood every word. Terrible service. Not recommended

The slowest fast food at the main station. I sometimes think about getting something here and then give up after a few minutes in line so as not to miss my train. The last time I got something to eat there, we discovered on the train that there weren't enough nuggets in the box. Expectations are not high, but they can still be disappointed.

Just terrible, they give you what you didn't order and you insist you ordered wrong. What's more, it's brutally expensive, has what I consider to be a terrible taste and the employee at the checkout behaves angrily when you realize that what you've been given isn't what you ordered and you've paid twice as much for it. I don't think he understands a single word of German. Hygiene is then a taboo. I don't recommend it at all, and I'm even more surprised that it's still open.

Giovanni incredibly fast and kind! Best man - food as always :)

2 Long Chicken ordered individually with cheese and bacon. Then the good man suddenly wants over 21 euros from me. I actually had to ask several times because I couldn't believe it. In “normal branches” you definitely pay a lot less. I can only advise everyone against this branch.

Giovanni is the king. I waited and waited until the employee named Giovanni finally spoke to all the buddies. The gentleman didn't want to reveal his name either.

I don't understand the bad image of this restaurant at all!!!😤😤 The food came quickly, tasted like you would expect from other branches and the staff was extremely friendly. I would also say it is positive that the branch was built to save space. I can definitely recommend it to anyone who is passing through. 5⭐️

The “large” fry is a small one, but that’s actually lucky because it tastes so bad. :)

Yes, it's true they don't take coupons, but that's what it says in bold on a sign next to it, at least on the day I ordered. So if that doesn't suit you, there are plenty of other good things you could eat at the train station. Yes, the food was lukewarm but the taste was okay, it's just Burger King. More expensive than usual at Burgerking but the prices are there too, if it's too expensive you just don't eat there instead of getting upset about it, they won't change it. Service really bad, mass processing when ordering but the kitchen doesn't keep up. You wait forever for your food. 20 minutes before the train leaves you should order if something is going on so that you can still get your food.

The employee at the checkout serves me two burgers even though I didn't order them and I pay €14 for them. Incredibly bad reaction when I watch that. Cheeseburger has a very strange taste, it is not easy to eat. Overall, disgusting. And he makes mistakes with all customers and insists he's right. If I couldn't rate it with 0 points, I would like to do it.

Service was particularly bad. Courtesy and communication was non-existent.

I haven't experienced it yet. The guy at the checkout argues with me forever until I don't feel like it anymore because he misunderstood me (which can happen). I don't think you can ever introduce this employee to the topic of customer focus. I just wanted to eat something...

Incredibly unfriendly, don't know the difference between a voucher and a special menu and then cheekily point to the "no vouchers" sign with "read what it says". In addition, an hour before the end of the day there are “only sandwiches”.

Prices extremely overpriced. Food cold. Employees, well.

“Unfortunately, to make things quick, we don’t offer coupons” is the biggest lie ever told. That's just so you have to order things that are way overpriced here. I'm a loyal Burger King customer, but this is a disgrace

The pricing is far from reasonable and deserves my absolute contempt...a normal Coke costs €4.40 here... Sorry, it couldn't be more outrageous... In my opinion, the maximum exploitation takes place here...

Closing 30 minutes before the stated opening time. With the statement that there would be nothing more.

The reviews are more than clear. Profit is made here from people's need. Over €4 for a water?? Staff not particularly friendly.

Never again BK! fries cold; You're almost used to it. But the fact that despite repeatedly stressing that I wanted chicken nuggets, I ended up with these tasteless cardboard nuggets that claim to be plant-based is a disgrace! If I want to eat chemicals and cardboard, I won't pay so much money for it! 🤢

Very bad! I paid over €6 for a tiny burger and a small coke! Not recommended!

I bought 2 plant based burgers. One was actually vegan, but the other had bacon and regular meat. Unfortunately I only noticed this on the train.

Bad, there is no barcode scanner.

It'll blow you up. To save time, don't accept coupons but don't get out of trouble. 3 people in the kitchen although a maximum of one person is needed for the leisurely order acceptance.

I would give zero stars if possible. Never experienced such lousy staff, a real shame for Burgerking! Ordering was impossible because after more than 10 minutes of me standing directly in front of the ordering counter, the staff still made no move to take my order. After the said 10 minutes, I left and got my food somewhere else. Service here absolutely worth 0 stars! After I left, the staff looked at me stupidly and shouted something at me in a language that I unfortunately didn't understand. Complaint to come!

Sehr unfreundlich, 2 Bestellungen vor mir falsch, Ausländer Diskriminierung Don't go there. The clerk discriminates against foreigners. No matter you speak English or German, he will pretend not to understand. Then if you make a mistake in your order and you go to him, he will say that you ordered the wrong one.

I ordered a coffee and these new churros for breakfast, when the food arrived the churros were completely cold and the coffee was spilled on me and they didn't even apologize and I was even banned from the house because I was upset about it. I did get a new coffee, but not my normal coffee but a cappuccino, which was also cold! The nastiest Burger King in the Stuttgart district, complete impudence, I'd rather go to McDonald's, I've never been disappointed there!

Looks like the store doesn't pass the hygiene inspection. In addition, you cannot redeem coupons

Appearance and possibilities are a disgrace. Not even coupons can be redeemed.

It's sad that this store still exists. Employees hardly speak German and work without gloves. 2 cheeseburgers cost over €6 and even though there was nothing going on you waited 15 minutes... and of course the burgers were cold 🙄

10€ for 6€ burger: rip off!!!!!!

The Big King is tiny. Food lukewarm, cheese not melted, extremely expensive.

Very slow, inattentive and dirty. It's a shame, it could also be good 🤷🏻‍♂️

If you are thinking about whether you want to eat here, you should initially consider several categories. The most important thing would probably be whether the train is leaving in the next half hour, because if that is the case I would advise anyone not to order food there. It would be more worthwhile to go out of the train station, get something from McDonalds and then take the train again than to wait in vain for your food. In addition, it would probably be of lower quality. If I had received the food I would be able to judge it better, but the employee in charge only passed my order on to the kitchen after I asked again. So I was forced to leave Burger King. It should be noted that the payment had already been made, whereupon I set off for the train without food and with 9€ less, only to miss it afterwards. So if you need thrills and anger, Burger King is the right choice (otherwise, according to my friend, who was alone on the missed train, Dean&Davis is the better choice)