McDonald's in Stuttgart

The cashier lady behaves so badly you can’t even have a conversation with her. She doesn’t have the knowledge how to edit an order and we are the ones who are dumb and bad people. Talk back on our face and makes us feel that we are the ones who did a mistake! Yes we did by coming to this McDonalds!!!!! All my life mcdonals has been the one place people would never talk back or have a grumpy face but here it’s like the world is upside down and they are stuck! Please leave the job if you don’t know how to be in hospitality!

The man who served us was extremely rude! We bought two burgers, and he only gave us one packet of ketchup and one packet of sauce. When we asked if it was possible to exchange the sauce for another packet of ketchup, he replied very rudely and sarcastically: "Where are you from?" Then he threw the ketchup packet at us. Friend, we are tourists in your beautiful city. It would have been completely understandable if you had simply explained or told me that this wasn't possible! But why so rude? If you don't like your job, then you should quit.

There was this wannabe boss there... who sent the Asian lady to the kitchen because she was making fun of us customers... The man was dark-skinned and only spoke broken German himself... That was completely unacceptable!!!!!!!!!!!!!!!

Unfortunately, the customer isn't taken seriously here. There are only finished products waiting for the customer. Unfortunately, they're cold and far from fresh.

Wasen's indoor area would be closed. One of the worst MCs I've been to, simply because they don't accept coupons. My group was tricked into eating meat instead of vegetarian options. They also didn't offer the full range. Overall, what's on offer here is an absolute disgrace.

By far the most incompetent McDonald's in the world. You wait forever, 10-20 minutes, for common items like hamburgers and cheeseburgers. It's served stupidly, and everything tastes like it's been warmed up.

What a lousy place! How can you forget the drinks on a meal? They also forgot the toys in the Happy Meal 🤔 The food was completely burned. The atmosphere is completely run down. Disgusting!! I hope they close this branch soon.

Hallo i order chicken crispy burger and the patty is hard like rubber (gummi)even i cant eat i cant go back to return because i was far away You cant imagen 7.00pm like this burger it not the closing time The good is pommes was good Dear sir or madam please be more serious when you hier someone responsible for mc donald There was 1 manager He cant gave burger like this So when i order some 7.00pm i want warm soft burger Big fan but dispoint

Honestly! McDonald's isn't a 5-star restaurant, of course, and I know which part of Stuttgart I'm in. But the tall, southern-style gentleman does the Bad Cannstatt district proud by addressing customers in a commanding tone and making comments like, "Hey, buddy!" I have no idea what the standards are for dealing with customers in the restaurant system at McDonald's. But shouldn't you treat customers with respect? I hope for your sake that you have a different employee at the checkout. Because the other employees are really friendly and respectful. Enjoy your meal 🍔 😉

The floors are incredibly sticky and all the tables are dirty.

I was very disappointed with my visit to McDonald's. The staff was extremely unfriendly and aggressive. Everything was done very slowly, with expressions as if I had done something wrong. When I asked for a sauce other than ketchup or mayonnaise, I wasn't asked which one I wanted—they simply gave me sweet and sour sauce. And this was only after repeated requests. The employee initially only wanted to give me ketchup or mayonnaise, which I find inappropriate when I specifically request something else. Although there were hardly any customers there, there was no preparation at all—we had to wait a long time for the fries to be freshly prepared. And even then, they were still half-raw and undercooked. We had already waited in line for about 10 minutes just to place our order. For a restaurant like McDonald's, this is unacceptable service.

The worst McDonald's I've ever been to, very dirty and not sterile, people work without gloves, also the food was raw, I advise you not to eat here.

You wait in line for 15 minutes, only to be told by an unfriendly employee that you can't cancel your onion order. Unfortunately, I'm allergic to onions, so I had to leave without ordering.

First, I went inside and ordered. I wanted to eat inside, but they said there were no trays, so they stood in front of me and hid them under the table. I wanted to choose a sauce to go with my potatoes, but there weren't many sauces available. I went to eat and saw a very dirty table with a trash can next to it that smelled of garbage. I had to wipe the table myself with wet wipes. Then I started eating and realized the burger smelled of urine. Afterward, I vomited and didn't eat it anymore.

It's just a nightmare. The cheeseburger was stale, like it was stored in a public restroom—a pungent, disgusting smell that was truly unsettling. The meat is dry, the loaf is like a sole. The restaurant is dirty, the tables are sticky, and the floor is covered in crumbs. It feels like they've forgotten about cleanliness. It's impossible to eat and be indoors. I wouldn't advise anyone.

I am so sorry but this is the worst McDonald's I ever visited. No need for explanation, just go there and see for yourself.

The employees are very unfriendly and mostly know nothing about their job. They also constantly say that the McCoupons supposedly don't work here. Even if the coupons do work, they don't have any of their menu items. The Coke tastes like a mixture of water and garbage, and the store is constantly dirty.

So, I went in there because Google Maps told me there was a McDonald's there and so on. And then I went in there and I really only wanted an apple turnover, brother just an apple turnover and maybe some caramel ice cream with it. And then he said that the apple turnover would take about 7-10 minutes. 7-10 minutes! Do you know what you can do in that time?! Well, anyway, I thought that was taking way too long and so I went out again, but then I went back in because I thought that if I go to a different McDonald's it would take a lot longer than if I waited the 7-10 minutes and then could eat the apple turnover. And I swear to you. I was so kind and gave it a second chance, I never do that, but this time I thought, take heart. And then I wanted ice cream with caramel sauce, and then he looked into the caramel sauce and said it was empty and there was only chocolate. What the heck is that?! That man has a job! Well, then I definitely went to Premium McDonald's—you know where you get off the highway. 1,000 points for the other McDonald's—that's really nothing here. Don't go there.

The food tastes different from other McDonald's in the city

Highly recommended, I go there twice a week. But why no mcrib???

Only 2 customers at the counter... the one in front of me gets served, then the cashier disappears from the store without saying anything to me! After waiting 5 minutes, I left... impossible. Definitely my last time there today!!! 3 employees, 2 customers, no hello... no friendly look... I only wanted one ice cream and after 5 minutes I still hadn't been served! The cashier runs away from the checkout because he sees someone he knows walking by, and the other two chat! From now on, only Burger King in Cannstatt

There are no self-ordering machines, but the menu is posted on the wall inside the store, so you won't have any trouble ordering. It's open both in the morning and evening, so it's a convenient place to fill up on a quick meal.

The work was very efficient; I actually only had to wait about a minute. 👍🔥

Absolutely unacceptable! Customers stand in line and wait while employees chat with each other instead of doing their work. No eye contact, no greeting, no interest. This kind of behavior is disrespectful and unprofessional. McDonald's should urgently rethink its personnel management at this branch.

I was asked if I wanted to take it with me or eat in. I wanted to eat there, but was given a paper bag to take it with me. The fries were soggy, maybe an hour old, and the double cheeseburger was a bit too much.

There is no vegan burger or fish burger, they only offer vegan nuggets. The milkshake is all ice, it's impossible to drink. The tables are dirty.

Lazy employees who didn't want to get the McDonald's glasses from the warehouse. Open burger boxes in the display and an annoyed reaction when you point out that you don't want an open box that has been there for a while. Tipped drink when handed over but made no move to refill it or give a new drink. Unfriendly treatment of customers, annoyance and disrespect - all experienced on the first visit under the new owner.

You call and want to order but the worker is very rude and tells you to come over. Why should I order when I can come over?

Employees speak far too quietly and gossip about customers in a different language with their colleagues

The food just feels thrown away again and again. It's repeatedly disgusting in the packaging and then of course you expect the customers to eat it. Definitely the last time I left money in this megges.

Sometimes the food order doesn't work out, but otherwise everything is fine

This is the least inviting McDonald's I've seen in the last 30+ years on earth. I actually like going to McDonald's and I've been to far too many of them, but everyone who can should avoid the one in Cannstatt train station. Besides, it's called a burger, the citizens are you my dear reviewers, you don't even know the difference.

The young saleswoman served all the customers alone, the other employees stood behind them, drinking coffee and watching the customers. The fries smelled like old sunflower oil and the cheeseburgers were terrible.

The store was dirty and the employees were very rude. And the food cold. Once and never again

I went to this fast food restaurant today and all I can say is: Wow! The food was simply incredibly delicious! The quality of the ingredients was top and the preparation was perfect. Every bite was a delight! The portions were generous and the price-performance ratio was absolutely right here. I felt completely comfortable and am more than satisfied. The staff was friendly and the service was quick. I will definitely stop by here again – absolutely recommended!

Underground, almost refusing to work Dirty, fries greasy and not cooked through Disgusting, I'll never come back here

The lady was very nice and friendly. Kinda small, inside the Bahnhof. Not bad but also not amazing.

Pictures say more than words. I'm normally a "positive" reviewer, but after the team on site was unreasonable, MC doesn't allow direct feedback without a receipt, here's the recession. I hope the licensee can remedy the situation.

Macht Euch selbst ein Bild - das schlimmste was ich - Welt bereist - erfahren musste. Schmutzig, keine Toilette, unfreundlich,

Visit St. Nicholas Eve '24.. Lots going on?.. yes.. football game and world Christmas circus.. We wanted a quick snack before the event. If we had looked in the seating area before ordering, we would have happily stayed hungry. Leftover drinks and food leftovers everywhere, trash bags overflowing, trash on the floor and tables, everything messy and extremely sticky... in short: disgusting. Photos have already been posted by JR. The food wasn't actually that terrible, but given the surroundings you lost your appetite... The very sparse staffing situation certainly didn't allow for any clean-up work, but events of this size are known long in advance and an increased rush on a branch is quite predictable.

No Filet o Fish. Very rude employee.

I had to go to the toilet for 3 hours and the food was full of oil and was not recommended

Well, what can you say? Burger lukewarm. Big MC always works.

I don't recommend anyone to eat here. Food always old. Fries were also old. Oil not clean either. I had a strange stomach feeling afterwards. Better eat somewhere else.

Very bad. Just been there. Burger old. Cola tastes like water. Really not recommended!

Open from 8 a.m. Small shop with nice service. It has everything you would expect from other branches. No children's playground. Integrated into the train station. Card payment possible. Clean.

If you like pumping chemicals in your body!

Slowest McDonald’s outlet on planet earth.

Guys, check whether everything you ordered is really there!!! I pass the restaurant every day on the way to work. Unfortunately, something was always missing from my last three orders. The first two times I went back from home and the staff made amends. Last time I went to the hospital, ordered several things and unfortunately didn't look in the bag. It wasn't until I was there that I realized that I ordered 6 burgers but only got 3 burgers. This is a fast restaurant, you should NEVER look in the bag to see if everything you ordered is really there. The cashier just has to pack up the citizens. How can something like that be difficult?

Well, a branch and a very small one at that

Very unfriendly lady at the drive in counter in the morning. As a regular customer, you are literally harassed by the lady every morning when you go to get your coffee. The unfriendly lady is probably a shift manager on the morning shift.

9.10, 11pm: There is no cappuccino on the BigMac menu because the "system has been changed". The coffee machine was still on... order also incomplete. If there's a really bad McD, it's this one.

Rotten food and catastrophic service

We're taking a break, come back tomorrow. That's what they tell you in McDonalds. Thank you for nothing

Instead of plant based nuggets we got normal ones. The nuggets were served in non-plant based packaging, whereupon the woman at McDonald's said that they were plant based nuggets and only the packaging was different. My friend also ordered plant based nuggets and received hers in plant based packaging, but hers too were normal ones. Under no circumstances should something like this happen!!! doesn't work at all!!!

Central branch with a small kitchen. Therefore, unfortunately only the standard products and menus. But it's really quick and there are lots of seats. I find the service from basic to very friendly :)

Very unfriendly shift manager!!! And when McDonalds doesn't offer vegan products at an important branch station in Stuttgart, it doesn't work at all. and then the shift manager at the checkout pointed it out in a very unfriendly manner, which was almost annoying! With such employees, you shouldn't be surprised that no one stays longer.

They have nothing here, you can't get more than 50% production, please close this branch

I don't like burgers at this McDonald's particulary.

The order was delayed by 20 minutes, they gave me the wrong sauce, when I had a problem they refused to listen to me

Unfortunately the navigation system failed and Stuttgart's environmental zones had a very negative impact!

I ordered a 20 chicken nuggets menu, service actually went reasonably well, except that they confused Fanta with cola, and a few chicken nuggets were raw...

I was in the branch on July 5th, 2024 at around 9:15 p.m. after the UEFA EURO 2024 game, shortly before the really big stream of visitors arrived there. I ordered a Big Mac, large fries and Sprite. The order was ready in less than 2 minutes. Burgers and fries were hot. Payment by credit card was quick and smooth. The employee was friendly and quick. The small seating area of ​​the station branch was cordoned off and closed. Actually incomprehensible given the time. Overall great customer experience and actually everything went as well as possible. I cannot understand the criticism of the other reviews.

No more … no good communication skills

I was there at 11:50 p.m. and it wasn't possible to order plant nuggets because there were no ready-made ones available. Official store closure 00:00 and all deep fryers still on. That's what I call bad customer service.

The dirtiest McDonald's!! they gave me raw white potatoes, I wanted to change them, but they said it was normal and didn't change them. The staff shouts and is rude instead of just finishing raw white potatoes!

Hello, I'm a bit speechless... Thursday 10 p.m. for washing, the store is almost empty. We wanted something to eat and drink (Wasen employees were there shortly.) After I sat down and ordered, we were asked to get up and take our food with us... the argument was that it would only be to go... since they had already cleaned ...so I've been in the catering industry for 20 years...but never experienced anything like that...especially with a tone and an aggressive manner. Sry McDonald's died from now on......peace

It is a unit that is located at the exit of a terminal. If you're not German, good luck. They don't make the slightest effort to understand you. There are few tables too, ideal just for take away. Opposite there is a market, generally empty. If you're confused, it's worth buying something there and eating.

The girl is very friendly, if you are passing through and are hungry it is a good place to settle

I felt personally attacked because I had diligently collected my points over the years only to find out that I wasn't even allowed to get a Mcflurry with my hard-earned points from visiting McDonald's and the full price of it all Had to pay €3.89. What a disgrace. In times like these with inflation, we should help each other. Not recommended !!!!!!!!!!!!!

The voucher cannot be redeemed “only in large branches”. Huh? What's that supposed to mean?

Totally unfriendly and the ice cream machine didn't work

I'm really disappointed, my citizen was completely burned by them and I just don't think it's tasty, it's disrespectful to serve something like that since I'm ultimately paying money for it

The staff is extremely friendly, the food is McDonald's, but also freshly prepared. But the nuggets weren't crispy.

The McDonald's branch I visited exceeded my expectations. The cleanliness and the well-kept ambience in the restaurant left a positive impression. The staff was extremely friendly and efficient, which contributed to a smooth ordering process. The selection on the menu was varied and the food was prepared quickly and freshly. The quality of the products was consistently high, and the seasonal offers presented brought additional variety. The child-friendly atmosphere and the well-equipped play areas made the visit pleasant for families too. The central location of the branch makes it easy to reach. Overall, my visit to McDonald's was not only a culinary experience, but also a positive service experience. I would happily recommend this branch as a place for quick and tasty meals.

The chicken burger had been in the warming counter for a long time and was therefore very dry

Normaler McDonalds nur mit weniger Auswahl.

Der Kick wenn man nach dem Stadion Besuch Kohldampf schiebt... Essen hat immer die richtige Temperatur xD

На улеце за столиками люди курят, это не приемлимо...

Was soll ich sagen.... ...Ich bin gewohnt das MC auf Wünsche eingeht klar natürlich gegen Aufpreis!!! Ist auch kein Problem!!! Doch dort wurde gar nicht eingegangen!!!!

Sehr dreckig, wenig Personal und mit so vielen Kunden nicht zurechtkommen.

Schlange wie der weg von Jerusalem

милкшейк со льдом внутри нерастаянным, мне кажется можно было бы сделать и холодный, и без льда внутри

Für ein McDonald’s am Bahnhof. Viel zu klein, kaum Sitzplätze und keine SB Automaten. Eine minimalistische Anzahl an Burgern zur Auswahl nur, deshalb haben wir dort nichts gegessen und sind weitergezogen.

bürger schmeckt sus fleisch sieht vergammelt aus käse kalt und verschimmelt soße ekelhaft aber die leute sind ganz korrekt

Вокзал, что ещё сказать? БигТести нет!

Quick stop to grab something. Quick service. If in hurry then 2 mins is all you need

Service war nicht gerade freundlich. Allgemein nicht sauber gewesen, Tisch war dreckig und hat geklebt

Kommt schon. Ich bin kein McD Esser mehr, aber wenn ihr den üblen Fressflash schiebt - nach dem Wasen, nach dem Stadion, nach irgend einem Konzert...die Kollegen sind für euch da. In ihrem Namen gibt es 5 Sterne! Sie können nichts dafür dass es nur ein Satellite-McD ist (kleines Sortiment). Aber sie stehen bis in die Nacht hinein an der Fritteuse<3

Wir bekamen keinen Strohhalm für ein Getränk (ein kleines Glas) und die Verkäufer waren nicht sehr freundlich.

Kleiner McDonald's. Papbecherdeckel sind nicht so gut. Hat lange gedauert und hatten bei weitem nicht die volle Auswahl. Position auf Maps ist irreführend und man kann keine Kostenlosen Coupons einlösen. Absoluter Saftladen. Das einzig gute sind die Öffnungszeiten

Hat mich schon lange gefreut, dass es in Bad Cannstatt, seit langem wieder ein McDonald's gibt. Schon immer ein riesen Fan

ist seit längerer zeit geschlossen, wird hier trozdem als offen angezeigt

Na ja, man könnte mehr Freude an der Arbeit haben..Ambiente nicht gerade einladend aber unsere indische Bediener war echt freundlich...

Die Nettestein McDonald's Mitarbeiter

Inside Bad Cannstatt station, narrow sitting Place,no order screen available. Quality as like all McDonald's.

Ist klein und man bekommt nicht alles. Aber wenn man es weiß ist es ok. Mitarbeiter sind sehr freundlich und auf Wunsch machen sie alles frisch. Bis 0.00 Uhr geöffnet 👍

Sehr schönes Ambiente und schnelle Bedienung

Sehr kleine Filiale die eher zum mitnehmen als zum vor Ort essen gedacht ist. Alles wirkt auch eher schmuddelig. Einige Produkte aus dem normalen McDonald's Angebot sind hier nicht vorhanden.

Sehr schönes Ambiente und schnelle Bedienung