Burger King Rheine Neuenkirchenerstr. in Rheine

Were in the branch today on October 3rd, 2024 at 8 p.m. with the doors closed. There was nothing signposted to do so or anything else. Customers were sitting inside but the doors were closed You could count the customers on one hand so it wasn't full It's a shame because it wasn't the first time either

Everything ok so far. Very nice play area for children.

New managers, new motivation. Nice clean shop. Nice service, quick order processing and the usual delicious fresh food from Burger King.

For 3 burgers and 3 side dishes almost 40 € and then something else is forgotten. In the end, most of it was lukewarm. It doesn't work at all.

Milkshake machine has been broken for months, milkshakes have now been removed from the ordering console. It's just stupid that all the advertisements still advertise it. Coupons often don't work, and if you try to order using the coupon number at the checkout, you have to be able to pay in cash because the card reader at the checkout is also broken.

The drive-in entrance is quite narrow. You have to be careful ☝🏼

Ice machine broken, otherwise it would have been 4 stars. I actually like going to Burgerking

We ordered a King's Bacon and Cheese Beef Double and only got one! The employee was very rude to us and said it was a waste because we had already bitten into it, instead of making a new one he just wanted to add a piece of meat. They didn't even apologize for their mistakes, they are still very unfriendly to us. No wonder no one comes back. It's just a waste of time to go there!! I Is not recommended at all and also lacks hygiene

Today October 7th, 2024 at around 11:30 I bought a burger at Burger King and noticed that I got a regular burger instead of a double burger. I brought it back and said that I just got a regular one instead of the double burger. The employee just wanted to put an extra piece of meat on the burger instead of making me a new one. I made it clear that I needed a new one. The employee then said I shouldn't have bitten into it, but I didn't realize until later that it was the wrong order. I then clearly told him that it was not my fault that the order was wrong and that it was not okay to just put a piece of meat on the old burger instead of making a fresh burger. It wasn't a problem for me that the order was wrong - people can make mistakes. But the poor customer service and the unfriendliness of the employee were too much for me. I find it really disrespectful to not apologize and just put a piece of meat on the old burger instead of a new burger. Hygiene is really bad there too.

Unfortunately, I have had several bad experiences here. Last time we visited there was no staff available and rubbish was piling up on the tables. One look at the fries counter was enough for me to stop ordering. The line stretched all the way to the door, suggesting a wait of at least 30 minutes. The ground was also heavily polluted and appeared to be “alive.” The visit two weeks ago was already disappointing. Although the drive-thru is preferred, which is understandable, you still had to wait around 20 minutes at the checkout, which is unacceptable. There will be no third attempt!

The branch is probably on the verge of permanent closure. Spontaneous short-term closure, e.g. 7:20 p.m. - 8 p.m. with shortened opening times until 8:30 p.m. In addition, drive in is often closed and not the entire offering is available. Pull the ripcord consistently!

SERVICE IS 0 BREAD FOR A WEEK OLD EMPLOYEE DISASTER

13 orders on hold and people dancing in the kitchen instead of preparing the things.

We were there on a Friday evening. It closed at 8pm instead of 1am. Apparently there is a lack of staff but there are 6 people behind the counter... so something like that is poorly planned.

Very long waiting time, too few staff, no one takes orders personally, only through machines. Tray stand overflowing! Today was the last time I was here.

Even one star is too much of a rating. Opening hours are from 12 p.m. to 8 p.m. on Sundays, I was in the drive in at 7:28 p.m. and was coldly told “we're closing now, goodbye.” outrageous!

Well, the service is only 1 star because you get the feeling that they are easily overwhelmed with a lot of orders and when I ordered something in the drive in, something was either missing or it was wrong and that seems to be the case more often. Otherwise they are nice

Wrongly declared opening hours stated online. So went there for free.

Please never again :(( Had to wait 45 minutes for the food and was not allowed to eat in the restaurant as ordered. Apparently it was suddenly the end of the day. Cola was lukewarm and non-carbonated. An absolute disgrace and then had to eat outside in the rain, even though other guests were still allowed to eat in the restaurant. An absolute 6 and disgrace

The food tastes good by fast food standards. The service and friendliness of the staff were totally okay

2 guests in front of us who ordered together. We still had to wait 30 minutes for our food to be prepared. Because the one in the kitchen preferred to send voice messages while preparing food. The person at the checkout apologized several times that it was taking so long. And we got a donut as an apology. When the food arrived, it was still only lukewarm.

The food tastes fantastic, no question about it. As we all know, taste is king. But that's not enough for me. It's really a matter of luck whether the store is open or you drive through the drive-thru for free. Today a voice barks at me from the loudspeaker, technical problems. Place order in store. Drive in is not possible today. I could hear him, he said to me, why doesn't he run to the machine in the store himself and type in my order there, that's it. Leaning on the checkout counter while I do it myself is a tough act. The chronic unreliability associated with the constantly changing opening times is simply not possible.

Food was very fresh. Staff very friendly, especially the manager. Special requests have been taken into account. Also gave me the impression of being very committed. Place was very clean. That's how it has to be. I'd love to come back

Quality food super tasty, fries also crispy. Very great, nice and helpful staff. In short, we were more than satisfied and will definitely come back when we are nearby.

Order terminals broken, no more drinks available, no information from the staff

Never again! There is a severe lack of hygiene in every area of ​​the store. The cash register is often unmanned and customers have to wait a long time. Other employees see customers waiting in line and do not alert the cashiers. Employees give the feeling that customers don't care. There is a lack of motivation, Unfortunately there is also a lack of friendliness, politeness and respect. I won't visit Burger King again!

Opens and closes like they're funny, you just find a note on the door or on the drive where it says closed due to lack of staff?

Food put together at the terminal, total price was stated. Then I wanted to order and suddenly I had to pay more because a price had apparently changed. Sorry, but with these now outrageous prices, I might as well eat in a real restaurant and get something reasonable

Super unfriendly staff. Nobody speaks to you. The staff can't even say a friendly hello. If you bring it up you get a rude answer and the customer gossips behind your back! The staff has no respect for the customer at all. You also get your meal cold. Never again!

Very nice staff and you didn't have to wait long for your food. I'm very satisfied and would recommend it straight away

Staff very friendly, the food is great! You can always have a good chat with the employees and have a sense of humor

I gave this Burger King a bad rating last year because it was really bad in all respects. I have to change this rating because everything has really gotten better after the reopening. I hope it stays like this .

The employee at the drive-thru waited impatiently for me to take my drink. When I asked her for a moment, she immediately felt attacked and immediately reacted cheekily. When I confronted her, she immediately closed the output window. Impudent and cheeky! Don't worry... I'll never come back! I'd rather go grazing in the pasture...

Very nice employees and wishes are fulfilled.

Very nice boss there... good man and the food was also delicious....

I don't know why this Burger King has few stars. I had a meal on site and it was delicious, the service staff was very friendly and very attentive. The food was nice and warm as it should be. I don't understand the many negative reviews. In my opinion recommended.

Best store Little waiting time. Nice customer service and always clean

Mmh, at first I thought that the many negative reviews weren't justified. Ordering at the terminal was quick. Toilet was clean. The food was ready quickly and hot too. So far everything is good

Edit: Even after reopening, the store failed on every level of service and taste. I understand all negative comments and can only repeat them in the same way. And yet another order that was messed up. Forgot part of the order, paid the price anyway. Staff absolutely catastrophic. From now on never again. Sad.

Yes, I think with Cids you can go there very well once a year hehe

Stomach cramps guaranteed!!! Every time I eat in this store I have a bad stomach 🙅‍♀️

Super location!! Feel free to come back here! Staff is super friendly!

Food very tasty. Good service. All employees are friendly.

After this branch reopened after a long break, I visited it again. What can I say? To my satisfaction everything was ok. Staff was friendly and service was prompt. The software of the order terminals changed slightly. Fries and selection burgers were delicious. Everything fresh and crunchy. I'll definitely be back soon and hope the quality stays the same.

Very quickly and beautifully done. Everything is easy to use and generally everything looks very nice and modern.

Great service, super tasty. It was a pleasure. 😊

Vanessa is a very nice and helpful employee! 5 stripes for that⭐️⭐️⭐️⭐️⭐️

Has reopened since April 1st, 2024. With a conversation with the manager, I received the following information: Here the kitchen is not closed 1 hour before, but remains open until the branch is closed. The branch has been renovated and everything outside the branch is also being improved.

Very friendly, thank you very much, something you don't often experience elsewhere

Finally a really fresh and warm burger, richly topped. The onion rings were also hot and cross. Plus the friendly service staff - gladly again ✨ It's possible

fast, very good ,exactly what i order i do not expect much more

The staff were very friendly and the food tasted very good

I was at this Burger King on April 14, 2024 and was very hungry. When I got there I was greeted warmly by the service and even the manager. They immediately recognized that I was extremely hungry and started taking my order. Unfortunately there was a small problem. My cell phone had no reception and I couldn't show them a coupon to get cheaper chili cheese burgers. The manager immediately recognized my problem, looked up the coupon number for the Chilli Cheese Burgers and I got 8 Chilli Cheese Burgers for 12 euros. Today is really my lucky day! I also ate the burgers on site and, as always, they taste delicious. I would like to thank the service and especially the manager Yusuf Kurt for the very nice stay. Always my pleasure !!! Best regards did

Service is very friendly, Unfortunately, the fries were a bit oversalted, the burger could have been warmer (but the taste was ok)

It was super tasty and very friendly

Staff super nice and friendly Looks nice after the renovation too

Top service, very friendly staff, beautifully renovated and food freshly prepared

The food tasted very good and the staff was very nice.

Great service on site and everything was nice and clean. The food was processed quickly and the kids were able to play in the children's area for as long as possible. It's great that it still exists here and hasn't been dismantled like in many places.

I'll just say that the documentation with Wallraff definitely doesn't apply here. Really a great shop

Super Essen netter schneller Service

Very friendly staff and very clean

Dieser Laden ist eine einzige Katastrophe. Eigentlich mag ich Burger King sehr gerne. Das Essen schmeckt prima und ist frei von Geschmacksverstärkern und Konservierungsstoffen. Diese Filiale jedoch enttäuscht immer wieder aufs neue: Seit geraumer Zeit ist sie immer wieder wegen "technischer Probleme" auf unbestimmte Zeit geschlossen, was auch nicht von der Filialleitung an Google oder sonst wo online weitergeleitet wird. Das ist dann einfach nur frustrierend, wenn man sich die Aufwand macht, dorthin zu fahren und sich auf sein Essen freut, nur um vor einer geschlossenen Tür zu stehen. Ob diese Filiale jetzt tatsächlich binnen weniger Monate solch schwere technische Probleme hatte, oder vielleicht eher an Personalmangel leidet, da diese Filiale auch zum betroffenen Franchise der Wallraff-Doku gehört, steht jedem zur freien Spekulation frei. Darüber hinaus hatte die Filiale, wenn sie denn mal geöffnet war, unverschämte Öffnungszeiten, sodass es für die arbeitende Bevölkerung kaum möglich war, nach der Arbeit sich etwas zu essen zu besorgen. Ich hoffe, dass dieser Burger King bald unter neuem Management wiedereröffnet wird, sonst sehe ich ihn schon sehr bald dauerhaft geschlossen.

I was here last Saturday at 5. On Google it said that it should be open but when I came there closed. Be warned about this!

Wir waren mal bei Burger King statt beim großen M. Nach der Berichterstattung im Fernsehen über den Burgerking Scandal wollten wir uns selber wine Meinung bilden. Es war sauber, die Bedienung ein wenig hecktisch aber sehr freundlich und das Essen heiß und gut. Hinter die Kulissen konnte man ja nicht gucken aber alles in allem waren wir zufrieden und kommen wieder.

Het was rustig toen wij kwamen. Dus de bestelling was vlot klaar. Er zijn 3 bestel zuilen. Min puntje aan het eten was dat de broodjes enorm droog waren, ze vielen zelfs uit elkaar, zo droog.

Leider ist das hier eine der schlechtesten Bürger King Filialen die ich besucht habe . Das Essen wird lieblos zusammen geklatscht . Das Personal ist unfreundlich . Besonders der ältere Herr mit dem Lockenkopf .eine Bomben Stimmung ist hinter dem Tresen . Bei Bargeld Zahlung werden die Kunden angemault das diese doch vorher für Kleingeld sorgen sollten . Im Drive wird mitten in der Bestellung abgebrochen und man wartet und wartet...nichts passiert . Einfache Fragen sind in der Filiale zu viel . Da fahre ich lieber zu einer anderen Filiale . Sorry aber das sind die Eindrücke von mehreren besuchen ibei dieser Filiale. Gruß

Personal vorne absolut überfordert. Warte nun schon 20 min auf mein Essen. Sollten mehr Personal einstellen, statt stellen zu kürzen

Leider fehlt hin und wieder was beim Kauf im Drive In. Am Essen und der den freundlichen Mitarbeitern ist nichts auszusetzen. Nachtrag 2023 Leider hat die Qualität stark nachgelassen, so wie auch das Personal. Das wird heute mein letzter Besuch gewesen sein.

Das Essen war in Ordnung und wie bestellt, allerdings war mit der Hygiene nicht so gut bestellt. Tische waren schmutzig und die Oberflächen klebrig, obwohl wenig los war und das Personal sicherlich die Zeit gehabt hätte.

Update: Wallraff anschauen. Ehrlichweise muss ich gestehen, dass wir nur wegen des Spielzimmers hier her kommen, daher auch die 2 Sterne. Die Inneneinrichtung ist passabel, Standart Burger King Einrichtung, Hygenie ist normal, aber die Mitarbeiter sind MEGA unfreundlich, keine Begrüssung, kein Lächeln, kein Danke ,kein Bitte. Man sieht den Mitarbeitern die nicht vorhandene Motivation sichtlich an, davon ab wird man hier, dass Gefühl nicht los, dass die Arbeitsmoral ziemlich im keller liegt, dass definitiv unfreundlichste Burger King in dem ich je war.

Average Fast food location. Very tight getting around the bends in the drive in. A small area for parking

Zentral gelegen mit ausreichend Parkplätzen. Leider hatten die Servicekräfte Bekannte zu Besuch und waren deswegen abgelenkt. Von den 5 abgeholten Speisen fehlten 2 Gerichte. Unbedingt immer alles prüfen! Qualitativ war das Essen in Ordnung.

Knusprig frische Pommes, reichhaltig belegter Burger. Tolle Kinderspielecke mit Klettermöglichkeiten.

Zweimal innerhalb kürzester Zeit wird dort während der Mittagszeit Fenster geputzt. Wasser spritzt, Lautstärke stört. Warum wird das nicht zu anderen Zeiten gemacht

War gut. Leider konnte man sehr sehr wenig am burger konfigurieren. Dafür gibt's etwas Abzug.

Bei weitem zu hohe Wartezeiten trotz 4 Mitarbeiter um 23.00h und wenig Betrieb... Für 2 kleine Burger über 15 Min gewartet. Die Burger Bilder haben mit der Realität sehr wenig zu tun und sind auch noch furztrocken und kalt! Freundlichkeit der Mitarbeiter wird überbewertet.

Standort gut erreichbar, Parkplätze direkt davor. Service unfreundlich

Heute etwas besser als beim letzten Mal. Bestellung diesmal auch persönlich möglich nicht nur noch per Display. Leider fehlten wieder Sachen und Burger waren falsch belegt, dafür ein Burger mehr als bestellt aber alle Saucen fehlten. Wieder elend lange Wartezeit. Aufgrund der langen Wartezeit waren die Getränke warm und das Essen kalt. Schade eigentlich mag ich Burger King!

Burger King ist eine beliebte Fast-Food-Kette, die für ihre Flammen-gegrillten Burger bekannt ist. Die Menüauswahl von Burger King ist umfangreich und bietet eine Vielzahl von Burgern, Nuggets, Pommes Frites, Salaten und Desserts. Außerdem gibt es auch vegetarische und vegane Optionen wie den "Impossible Whopper". Die Qualität des Essens bei Burger King wird oft als gut bis durchschnittlich bewertet. Einige Kunden finden die Burger saftig und lecker, während andere sich über zähes Fleisch beschweren. Auch die Pommes Frites können unterschiedlich bewertet werden – einige finden sie knusprig und lecker, während andere sie als zu salzig oder fettig empfinden. Der Kundenservice bei Burger King wird von vielen als schnell und effizient beschrieben. Die Mitarbeiter sind in der Regel freundlich und erreichen sich, den Kunden zufrieden zu stellen. Die Sauberkeit der Restaurants variiert jedoch von Standort zu Standort. Insgesamt ist Burger King eine gute Wahl für Menschen, die schnell etwas zu essen möchten. Die Qualität des Essens und der Service können von Standort zu unterschiedlichen Standorten

Von Bestellung her ging es sehr schnell. War alles gut gewesen

War endlich lecker Sonst immer matschig

Es war sau kalt dort. Mitarbeiter haben sogar dicke Pullover an. Essen im Restaurant mit Jacke nicht schön, vor allem wenn Kinder dort spielen wollen.

Sehr freundlich und sehr lecker dort

Freundliches Personal. Essen gut und schnell.

Schnelles Essen für unterwegs manchmal ist der Service gut und dann wiederum auch nicht liegt an die Menschen

Very nice place. They were very friendly when we first came. BK proposed free menu for Ukrainians shortly after February 2022, this was a surprise for us. And we are thankful for this attitude. Kids like when we come there

Immer wieder sehr unterschiedliche Erfahrungen. Mal geht es sehr schnell und die Mitarbeiter sind freundlich, manchmal wiederum steht man mit 3 Autos 15min im Drive bis man dran ist und dann fehlt auch noch etwas. Was mich auch wundert ist, dass man wenn man ein Menü bestellt immer automatisch von Pommes, Mayo & Cola ausgegangen wird und man nicht Mal gefragt wird was man denn als Beilagen haben möchte.

Es war soweit im Ordnung bis auf die lange Wartezeit. Das Personal war freundlich aber restlos überfordert.

Sehr moderne und saubere Filiale jedoch wäre es cool, wenn ich zu meinen Bestellungen auch meine bestellte MAJO bekommen würde ;) Zudem wäre es auch ganz schön, wenn es bei BK auch u.a. Vanilla Coke Zero, oder Powerrade Zero, oder Dr. Pepper gäbe. Wir leben ja nicht mehr im Jahr 1996. Aber ich glaube selbst da gab es das schon in den USA.