Burger King Ludwigsburg in Ludwigsburg

I actually never wanted to go to Burger King again, but because of the new nacho offer, I gave the place another chance...what can I say??? A few chicken wings, five nachos and the cheese dip were missing...and over €10. Never again!

However, I ordered on an evening where my food came late, certainly because it was a Saturday evening and it was extremely crowded. Unfortunately, the food arrived cold, which I don't necessarily want to criticize because I called and submitted my complaint and I was greeted very nicely and a new delivery was sent to me, of course at no additional cost. Great service should have asked for the name I spoke to on the phone but it sounded like a 25-30 year old man. Been the right brother💪

The drive-in is terrible, the loudspeaker is unpleasantly loud and you can't be understood. All in all, it's not a pleasant visit

Improvement noticeable!!!🥳 Report of the last visit on 10/22/24: -My friend's burger with taste after FEATURES🤢 -staff incompetent😡 -long waiting time (despite the store)🤯 -Shop completely messy🫣 (see picture 1.) -No use of disposable gloves in the kitchen🤢 Report of the visit on February 5, 2025: Today's visit was neither disgusting nor extremely nerve-wracking. The communication with the employee was somewhat acceptable and it was at least possible to place the order at the checkout even without an ordering machine.👍 I've had better taste in other branches, but the term edible here is a significant improvement!👍 The waiting time today was refreshing and normal excellent!!(see picture 2.)👍 The problem of a lack of hygiene has remained despite the improvements mentioned! Gloves are still not worn when preparing food, which personally shocks and disappoints me.👎 That's grotesque to me! Conclusion: I am pleased with the improvements and after my report my friend dares to go to the store again and wrote a more detailed review of the visit on October 22nd, 2025. Unfortunately, the only thing that helps is the hope of no stomach problems or side effects with the current issue of missing disposable gloves.🫤

Regarding hygiene: food is prepared without gloves...

Tasty burgers readily available for lunch, if you are in the office region nearby! Makes for a nice walk to pickup lunch, or you can order directly to the office.

Unfortunately the delivery service is the last resort! Ordered food, called after more than an hour and asked where it was! The answer was that the driver wasn't there yet, but would be there in 2-3 minutes and would be with us in 15 minutes. This information was just as nonsense as the one in the app. Then no one offers a delivery service if it doesn't work!

Cashier refuses if you want to pay at the checkout

An absolute unhygienic no go! Our burgers were prepared without gloves between washing up and cleaning up! I watched as the good man wiped here and there, threw away dirty rags and then squeezed the lettuce in his hand that was intended for our burgers. PEOPLE! A little hygiene please, you scratch yourself here and here, wipe something off and then you make me my food with your unclean hands! Ugh, the burger tasted like something old and old. Meat fried on one side but as if it had been left alone on the other. Never again!

Usual Burger King quality. There is sometimes a lot of draft in the restaurant. We kept our jackets on during our last visit because it was quite cold. The other guests also sat there with jackets.

Food was cold...very disappointed!!

Food OK but they were really cold and not clean. Toilet without paper.

The burgers come straight from the microwave. Better go eat a kebab instead of this crap. Gloves are not used.

Microwave King is more suitable for the store, I have never seen a worse citizen King.

It was super tasty 😋 And the driver was really fast and very nice :)

Very bad service eat cold and fries is hard and long waiting time.🤨☹️

Opening hours until 1:00 a.m. and at 12:45 a.m. it will be closed and you will be informed that it is closed. Customers who were in the Kaden stood in front of a locked door. Escape route?? Customer service is different. It's a shame it used to be there often. Probably not in the future.

If it's too crowded, one or more employees will lose their head and become unfriendly, sometimes you have to wait at the checkout to place an order.

We ordered and a hamburger was missing

Okay on site, delivered once and never again. Delivery time instead of 45 minutes was 90 minutes, and then the Pimmes were also missing

I ate there and had to wait 45 minutes and the place wasn't full at all. I ate the food on site and got it COLD, however something like that is supposed to be possible on site. Food was subpar... the cheeseburger tasted bitter and dry. The fries didn't come across as fried properly at all and were cold. I don't really want to talk about the staff. Of course, customer contact can be stressful, but I've rarely experienced anything so unfriendly and arrogant. Stay away from all the chicken burgers in this store, you'll get salmonella! It wasn't unbelievable because of the meat, the health department or someone should really come by and take a look at it, it's almost like indirect bodily harm... I'd rather go to McDonald's in Ludwigsburg... tastes better and the employees are a bit stressed, but but they are worlds more competent and friendly there. MFG.

I ordered there, then I was told that what I wanted wasn't available, so I thought OK, it could happen. But when the order arrived I was very disappointed, unfortunately things were forgotten like drinks and sauces. The food was ice cold, zero drinks were swapped for normal ones (my daughter has diabetes and it could have ended badly!!). There was hair in the food?!?! When I tried to call 3 times I was simply ignored even though the store was still open for 2 hours. I can only recommend neither ordering nor eating there, give the store a wide berth!!! Lg Disappointed parents

Yesterday at 10 p.m. the staff had a mouse run over their heads... they handed me my eat-here food soggy in the bag. Perfect Host is different...

Unfortunately, due to the extremely long waiting times, I can't give more than two stars. The reason seems to me to be understaffing. This also had a negative impact on the cleanliness of the restaurant.

Bad staff, bad boss, bad delivery drivers, everything is bad at this BK

I've never experienced such unfriendly service before. Hands in pocket and “what do you want?” Hygiene in the toilet also leaves a lot to be desired. No further visit!

Hello, I was here at the BK today on December 15th, 2024 and the waitress didn't even have a clue how the devices for ordering myself worked. I couldn't enter my code for my points and she was a bit unfriendly And some of the food was cold. I've never experienced something like that in a Burger King for years. It was a complete disaster. It was the last time that I or someone I knew ate here. The manager should take care of it...

Ordered 3 cheeseburgers at Driveinn around lunchtime today and repeated the order. I only got 2 pieces after I had to wait a bit (it was the only car). The burgers were cold. The receipt cannot be read because the printer is probably defective. Therefore no rating is possible on the internet.

Nice people and pleasant, unfortunately very expensive for pensioners

Absolute failure €37 in rubbish, cold food delivered 1 hour later, children's menu just thrown into a bag, unbelievable, never again

Food is quite okay for a Burger King. Service leaves a little to be desired, but there are far worse. Ambiance is okay, but there is no heating. We were there two weeks ago and had to freeze a bit and even had to move because the air conditioning was even on, summer mode seems to have still been active. Conclusion: it is worth a visit. But wrap up warmly in winter.

THE Burger King in my home country that I've been coming to for the longest time. This existed before most of the BK in Stuttgart. I've rarely had a complaint in all these years. During the "Whopper your way" campaign many years ago, I wanted the patty from the then Country Burger on the Whopper. It didn't work on the first try because you couldn't record it in the checkout. On the second attempt, the boss caught it himself - and NONE of the other BKs where I tried this combination did. Country burgers? - hasn't been around for a long time, but this special request alone has shown that the BK can and wants satisfied customers. After that, there were always little things that didn't fit. Sometimes a missing burger, sometimes a chicken burger that was a little dried out (and therefore no longer edible) - but that just happens with the masses... Even if it is quite empty, there are sometimes longer waiting times. Unfortunately, today's staff (with exceptions) are no longer as "on their toes" as the old staff. But I always enjoy going there. Somehow I would like to have the Whopper with country burger patty again ;-)

Got the wrong burgers even though they had to be freshly prepared

Everything was good and quick today, the cheeseburger could have been warmer!

Burger cold to lukewarm, no salad

It took a long time until I got my food. That ain´t fast food

Good Burger King with friendly service. Food and restaurant ambience are up to standard. Access for cars and parking spaces are quite narrow, so sometimes things get a bit congested.

In the worst "fast food" store I've ever been to, it takes 25 minutes for 2 citizens when no one else has ordered anything is really extraordinary. Never again. But Meik Bürger was really very good.

one of the worst Burger King ever! cooperates with the stomach outside of the shirt. When the store was completely empty, all of my burgers were cold and inedible. very bad

The service is the very last thing. They don't know "the customer is king" there. Even if you can prove with the receipt that something is missing, you will be rejected and treated like a fool. I really lost my appetite. If the food hadn't been so expensive I would have thrown it at their feet.

Wait forever. Sometimes 20 minutes.

Drive-in is really noisy and often takes a while, but since the renovation it's very chic and the staff is much friendlier

Food was cold, so we just wanted to warm up the burgers in the microwave. Unfriendly at the counter. That doesn't invite a repeat

Received 2 dried out burgers. That's pretty bold

No trays at 2 a.m. because the employees don't feel like washing up, rudeness

Very bad employees!!!!! Very incompetent!!!!! argue in front of customers very rude if I could give zero stars I would give 0 stars especially the Indian woman at the checkout I think is very rude

Cold, dry burger carelessly topped. I don't come here anymore

Unfortunately very disappointed.

Disaster. After ordering and paying at the terminal, it took 25 minutes for us to get our food. We were then told what was no longer available. No BBQ sauce, no sour cream, none of the characters for the kids menu, the smoothi ​​was empty and the third drink wasn't served at first and then given very mushy when asked. The food was soggy and cold. Never, never, never again!!

Disaster, you have to wait 25 minutes for 4 burgers!!!

shows menus that don't exist at all Eif no 👎🏽 🚩🚩🚩

Ketchup and mineral water are out!!! Long line, no air conditioning

No matter how often you are here. The ice cream machine is always broken. It's never worked when I've been here. Plus you wait forever at the drive in. Never again! Was my last attempt.

Employees unfriendly. Burger bread rock hard. Poorly organized. Take the route and drive to Waiblingen to Burger King.

Very changeable, sometimes the food is good and reasonably fresh and you get it relatively quickly depending on the customer. Sometimes the food is obviously kept warm or lukewarm forever and it takes forever until you get something It's always on us

Staff completely incompetent. When the shop is almost empty, you sometimes have to wait half an hour for your food, which is then served cold. The store itself is extremely dirty and untidy. The first bite of the burger made me want to gag. After a closer look, the citizen's cheese looked rotten. I don't know what they did with the burger patty. It tasted the way human fish smell. By far one of the most disgusting experiences I have had in my life. Definitely worth a visit to the health department.

It was just disgusting. Ordered a chicken nugget burger, the nuggets were hard and totally old, as if they had been lying around for days. Then complained, got 2 new ones and the same thing again. The Burger King has always been disastrous but yesterday was the toughest. Staff and food an imposition. The store should close.

In my opinion it doesn't even deserve a star behind the kitchen complaining about the customers in another language. And then when ordering. Delayed very often That was my last visit and never to be seen again Burger King Ludwigsburg Schwieberdinger Straße

Since I've known Burger King, there have been problems and hardly any milkshakes or ice cream. It feels like it's broken every time you want a hot brownie with ice cream, you can ask there in vain, you never have! I hardly ever eat burgers there now, and I'm very disappointed.

The order was incomplete and instead of an apology, the employee was annoyed by the complaint. Cola lukewarm and without ice cubes. Onion rings ice cold and chewy, they certainly weren't fresh from the deep fryer. Staff listless and unfriendly, correspondingly long waiting times even though there was hardly anything going on. My recommendation: another restaurant.

Way too long of a wait to even pay for the food!!! Then you have to wait for the food itself. Customers who pay by card are given priority, everyone who pays in cash has to wait until ALL who pay by card (and there are more and more orders paying by card). You are ignored by the employees. Never again.

It took 15 minutes. After ordering from the machine, the people at the checkout were served first and faster

Food great! Staff quite slow ;) take a little patience.

I really enjoy going to Burger King, but it's frustrating to see how expensive it has become. For two chili cheeseburgers with fries and a Spezi or a Cola plus ketchup and mayonnaise I had to pay €12. I think we should really lower the prices because it is unjustified that they are rising so much. Fast food should remain affordable in Germany.

Damn, there was nothing where we were: no sauce, no ice cream, no churros💀 I hate Burger King McDonald's to the core!

if you have an hour to wait for a whopper menu...

Disgraceful and incompetent employees!! First complains about my “big” order since the lady is alone. She also said that part of my order was still in the basement and that we had to go look for it first. After about 30 minutes we were finished eating and the product still wasn't there. The lady at the checkout said I was unlucky or should wait longer. Bad and disgusting store!!! These “employees” are simply anti-social

Waited forever, got a cold burger, complained to get new burgers. The management should urgently do something here

The worst Burger King visit of my life. We were there at around 12 o'clock at night on the way back from Stuttgart airport. The food tasted as if it had been on display for 2 hours. While we were eating, the staff simply turned off the lights and you thought you would be locked in because the employees were finishing work.

The store is a disaster. Been there several times, waited forever several times and also unfriendly and overwhelmed staff. Waited at the checkout for 10 minutes today, about 25 people were standing in line at two checkouts. When it was our turn, the employee at our checkout said: "I have to go to the drive, please queue at the other checkout"... That means we waited in line for 10 minutes for nothing. After another 10 minutes of waiting at the other checkout, we ordered and after ordering, we waited another incredible 10 minutes for the food. In addition, this Burger King does not redeem vouchers from the Burger King app despite the correct display. "It comes from the management" it said... This means misleading offers, endless waiting times and unfriendly or overwhelmed staff... Update 07/2022: Been there again after a long time. Shop has been renewed. Waiting times have increased. Waited 25 minutes for food at lunchtime. Some of the burgers were still raw, so we threw them away, the entire ordering process was a disaster, the employee simply didn't understand what we wanted. Had to cancel, we had to say everything again... Update 10/2024: We've been standing for 20 minutes waiting for our food. One employee alone at lunchtime who does everything. Drive, delivery, cash register, fries etc. The burgers are in the delivery and are getting cold. Here, pure profit maximization is the management's priority. By the way, the queue now stretches all the way out the door. When we came in and ordered there were 2 people standing in front of us.

It used to be much better. The burgers are no longer what they used to be

I had to wait a long time and I got the wrong menu

food took over 30 min even tho it wasn't busy but employees didn't seem to care. also the heater isn't working

Worst Burger King. It's dirty everywhere, the tables haven't been cleaned, all the tables have crumbs on them, the toilets are crap, you wonder how this place can still exist... as far as the food is concerned, I don't think I need to say anything and the other reviews agree with me would. Been there for the first time and never again

I don’t know what to say. First time I ever went a BurgerKing or McDonalds and got disappointed… all the food that are supposed to we hot are cold, and the drinks that are supposed to be cold are warm. This place should shut down……

Dear Burger King team, I would like to tell you about my last visit to your branch. Unfortunately, the checkout process didn't go smoothly (dark-skinned woman, probably from Indiek, with glasses) and I had the impression that the employee might have been a bit overwhelmed. It might make sense to think about more intensive training here in order to improve the service. I hope that my feedback can contribute to optimization and future visits will be more pleasant. With disappointed greetings Sad customer

I ordered on Lieferando and it said my food would arrive at 5:48 p.m. and it's already been half an hour and it's still not there even though I ordered at 5 p.m. So I find that impossible and I've already had it 3-4 times called there and no one answered

WARNING!!!!!!forever waiting times even though there was little going on and the food was tasteless

It's getting worse and worse, I used to be an enthusiastic BK fan, no taste and €14 for this shit, that's it for me

Where should you start? First of all, our codes didn't work in the drive-thru, then we were told they would work inside, which wasn't the case. Personal disaster doesn't work. There was hair in my burger. When my husband confronted the employees about it, he was insulted It was claimed that they were mine so I've never experienced anything like that, embarrassing

The place is incredibly bad even for a Burger King. It wasn't even busy and yet I had to wait forever and our order was put together completely wrong several times (!). But the cheeseburgers were much worse. Everything was missing on both burgers except the meat. How the hell can you forget the cheese on a cheeseburger??? In retrospect, perhaps it was better that way. The less you eat in this store, the better.

I've rarely had such bad burgers...

It's bad, I wait endlessly and get the wrong orders

Burger was dry. There were 3x fries missing from the order. Wrong sauces were packed. Cucumbers on the cheeseburger, although removed when ordering. The ladies at the counter were totally overwhelmed. They went backwards for every single item on the order. The toilet was very dirty. 56€ despite coupons for 4 people. Nevertheless, it was clear. The burgers have become very small. I actually liked Burger King. But I won't have to go there any time soon...

In this Burger King it really varies depending on the mood of the employees. Sometimes everything goes great here, but unfortunately most of the time it doesn't. There wasn't much going on last night, but despite everything, the preparation just didn't move forward. Burgers were constantly being returned because they were cooked incorrectly. In many cases, something is missing from orders. There were 3 customers in front of me yesterday, but I still waited 34 minutes for 2 burger menus (with 4 people packing bags including drive-thru). My large drink and milkshake were only half full (for full price). The burgers were all cold. This restaurant ran out of Sprite and Fanta months ago, so you can only order Cola or apple spritzer. The employees seem stressed, overwhelmed and unfriendly. Service (even feigned friendliness) is also part of the guest experience. Unfortunately, the entire guest room is filled with garbage and all the disposal stations are completely full. Only one of 3 order terminals works.

Unfortunately the staff was very unfriendly. Ordering takes a very long time. Tables dirty even though there wasn't much going on. Unfortunately not a nice experience.

The customers are the worst in this store. Mainly young “men” feel very strong, but are too weak to carry a tray. Especially outside, the tables are often left with piles of rubbish, so you either have to clear away the leftovers from the disgusting predecessors or sit down inside, annoyed. How gladly one would like to force such creatures to work in the landfill for a month, without pay, of course...

Very very incompetent, unfriendly service. The air conditioning simply doesn't turn on when it's over 30 degrees outside

Takeaway food taste was good but almost cold. Please improve.

Yesterday evening I ordered 20 chicken nuggets twice and they said on the Lieferando app that they would be there in 5 minutes. I waited a whole hour more and no one came. That's not very rude and disrespectful to the customer!!!

Bad service, old burgers and relatively unhygienic

Waited 10 minutes for 2 coffees. Update: Coffee so hot you could melt metal in it. Despite blowing, it took 20 minutes before you could even begin to drink it and unfortunately it didn't taste good at all - very bitter (wrong temperature set?) I'll go back to my trusted fast food chain in the future...

Food like any Citizen King restaurant. Alright, quick and freshly prepared. It was absolutely incomprehensible that on this Sunday the outside temperature was around 34 degrees and the air conditioning was turned off.

Air conditioning could be set a little higher at 32C. Relatively empty here at 11am 😉 Food was okay, freshly prepared because I'm here alone... There is a fire extinguisher hanging at the exit, but there is no signage. Bad in an emergency. Please correct😉

Simply disgusting, the employees even drink from the drinks dispenser with the pet bottle they brought with them. Another employee comes from smoking and prepares hamburgers. The lady at the checkout is completely rude and uninterested. This branch should actually be closed.

It's very disgusting how food is handled there - one employee even filled up his private PET bottle at the front of the drinks dispenser and touched the device in the process. The other comes from smoking outside and is preparing wooper. Guys, that's not possible, it's just disgusting.

Rude woman at drive-in counter. The new burgers were ordered on 8/11/24 once plant based and beef as a menu, drinks were warm, WARM, fries half raw and old!! The burgers were ok, the nuggets were old!! The store is disgusting. Burger King should be banned, now I know why I never eat there. I'll get the money I paid for old crap back for €33!!!!! For old garbage

Ordered from Lieferando and waited over 2 hours for my order and then the food came: Burger cold, the wrap was broken and the fries weren't even in there. - 3.49€ for delivery and - 0.99€ for the “service” What a joke!

The food should be before 30!! Minutes, no one answers and I have no way of reaching anyone, no one answers

Unfortunately I can't rate the food because it was delivered cold after almost 2 hours and I sent the driver away with the delivery. Ordered 7:48 p.m. delivered 9:38 p.m. Even though I called in between. I was put off and lied to. They said the driver would be there soon. The order backlog said: still being processed and not being delivered. I've never experienced anything like that. There is no Guinness book for food delivery. Burger King would be number one. This is super embarrassing. Ordered for €40. Never order from Burger King again.