Burger King in Düsseldorf

The order took forever, the lady at the checkout I had no idea instead of 2 cheeseburgers there were 2 for 8.58, so in order to get a cash boon you had to drive to the side and wait forever. not recommended.

Fast food unfortunately the staff are quickly overwhelmed with orders for 2 children and 2 adults! The first time my daughter's burger was missing and the second time it was the wrong burger! Instead of the expensive burger there was a cheeseburger! Very disappointing

Everything is great and super tasty 😋, especially the size is just great 💪

The staff is very unfriendly and the boss is also very disappointed with Burger King, they just didn't want to give me my one Peace t-shirt.

I ordered with Wolt. Arrived on time but 2 things were missing. I called the store and no one could say anything and from the background I could hear "I don't give a damn" Incredible!

Clean quickly. The burger is really tasty

A regular Burger King. Very nice staff and very clean.

Had been better here before... service...

Burger was cold and contrary to my order, it was still prepared with tomatoes.

Unfortunately I received the wrong burger. The chicken had the consistency and taste of a disposable glove. But the fries were perfect.

Food is okay. Depending on who is serving, it can sometimes be quite slow

Unfortunately we had to wait a long time for food, which in the end wasn't even warm enough. It was stuffy & extremely loud.

Employment office, traffic office and citizens' office Treff. But the food is warmed up well there.

Unfortunately some dirty tables!

Typical burger roaster. During our visit it was crazy crowded and loud. But BK is still my first port of call for veggie alternatives. Unfortunately no self-service drink station with all the cool options.

One of the few clean Burger King's...

The food is great but the employees talk as if they have been in Germany for an hour

Is a very good Burger King with enough parking spaces in front of the door. The food was prepared fresh and quickly. The taste is standard BK.

Friendly staff, food freshly prepared.

Delicious, but unfortunately now far too expensive. Even the permanent coupons are of little help.

Wir mussten 4 Stunden auf unsere Bestellung warten ein schlechter Service bitte ändern Sie das Vielleicht wird es ja irgendwann besser

Selamün aleyküm Citizen King! I just wanted to say my wife cooks better and I don't come to dinner anymore 1 star because of cashing out

Were here again after a long time. Finally without screens after renovation. Turned out very nice. We then ordered on the display. Waiting time 10 minutes. Whopper was cold, instead of one onion rings, two packs, but no fries. At first it was said that they ordered it that way, which wasn't true. Staff seemed overwhelmed. Maybe it's due to the lack of knowledge of German. Whopper was warmed up in the microwave and fries were added. Unfortunately, the Whopper, like the fries, had no taste. The mayonnaise had a fish flavor, and all for 22 euros. We won't be coming back. Too bad.

Rates from 8:00 p.m. in the car area

Sohaib suggested this store to me and I'm going crazy!!! Such an incredibly sophisticated burger.. Wow! My friends have become addicted to this store. To recommend.

Freshly prepared, very fast service. Was pleasantly surprised. There is cursing in Arabic in the kitchen and a hint of Baghdad wafts through the shop, but it's ok.

Big King XXL menu The fries weren't fried long enough for my taste, they could have been a little crispier. The burger itself was tasty, but carelessly thrown together. The burger statics left a lot to be desired, so that it looked more like a mixed filled and packaged burger construction kit. Unfortunately, visually the burger was very, very far away from the photo. Overall okay, but definitely a lot of room for improvement!

I was really pleasantly surprised. The location is very clean, which is immediately noticeable. The staff is extremely friendly and accommodating. The food is very fresh and delicious. So really great.

Was there again after a long time. 3 things ordered, 2 things wrong. I was told please take a look. Well, I didn't expect that after placing an order on the display I would have to unpack the burger to see if it was right. Just like with the mac and cheese snack, I got some kind of vegetable patty. Both breaded on the outside, so I can't look inside. It was then replaced after I noticed it after biting into it, I only later discovered the burger was wrong. Well, I probably won't be back for a while

I love Burger King and their meals, they are the best fast food here, I haven’t seen something like this in other fast food restaurants! Tasty food, fast ordering, the meal the sandwich is organised even the chicken is well done! And what was the thing that I like my sandwich organised and I found this thing only here in BURGER KING! I wanna also talk about the great taste and I can call this a meal to take if you are hungry! The prices are fair also. The restaurant is clean! BURGER KING YOU ARE MY FAVOURITE ❤️

The cheeseburgers would have been showered in ketchup... Much sweeter. I think I ate dessert.🥴 In addition, the bread was dry. Unfortunately, not so much good promise. Five cheeseburgers were purchased, three of which were given to hungry colleagues. but the ambience, big and clean. And lots of new, confused employees 🤣 I've never had so much fun waiting.

If you know one, you know them all.. The drive-in counter looks like it needs a bit of renovation.. But it doesn't matter whether you eat a burger in Hamburg or in Munich. There isn't much difference in taste.

And friendly and food came wrong. I'll never order from there again.

This time everything went well 👍🏼😊 2 citizens with extra ingredients and hot brownie with ice cream July 27, 2024

Food cold, owner is incompetent, unapologetic and stingy. Employees don't speak German. A big disappointment. There are much better restaurants than this.

Orders are often made incorrectly. Sometimes burgers are missing, you count and think everything is ok this time, you come home and see the wrong burgers

Why do burgers always have to be lukewarm or cold even if they are “freshly” made 🤔

Why do burgers always have to be lukewarm or cold even if they are “freshly” made 🤔

Very nice service, food ready quickly :)

Classic Burger King. Ordering terminals are making ordering increasingly easier.

Delicious, fast, friendly service.

It actually tastes good. One of the few BK where the IT works and even the burger is absolutely fine.

Whopper mania Order one on Tuesday, get two. Unfortunately, no one in the restaurant knows about it.

The menu was freshly prepared, the burger was very good, the fries could have used a little more salt, but I didn't think it was that bad. In any case, the burger was great.

The burgers were always okay, the staff was always friendly, cleanliness was also okay, I have nothing to complain about

At the Düsseldorf Handweiser location, it is definitely far superior to the nearby McDonalds. My personal impression is that all components of the burgers are fresher and the time in which you receive your food is much shorter (apart from a few exceptions). And since the end of 2023 there is now also acceptable chip sauce. Top recommendation: King Fusion Lion caramel (take with you and stir at home and freeze in the freezer for 2-3 hours)

Anyone who has a managing director like that doesn't need enemies. Humanly underground

We spontaneously had something to eat here. The staff is friendly and the food tastes very good. The tables were dirty.

After the change of staff recently, extremely bad services. They always forget a few things in the order. Just pathetic if you cannot fulfil a simple meal order. Plus takes more than 20 mins for a plant based order every freakin time. Just avoid this place like a plague.

Everything was alright. Good service and the food was great.

I got there late and it was a complete mess

The tables are very dirty and don't invite you to eat there

Food doesn't taste good at all, orders take a long time. You can't go to the toilet. Do you have to go to the service, right? When it's so full and nothing works. Totally loud in the kitchen. Yelling and calling each other names. (despite customers). Very uncomfortable.

BK is the best burger fast food joint. The only point of criticism: prices have risen considerably.

So I have to say that I didn't eat at Burger King that often, and I thought it was delicious. it was great! And it was really neat there. Among other things, the staff was also very nice

Burger King... Service overwhelmed and forgetful, even with few customers, but largely friendly. I had bad vomiting after my last visit with chicken wings, which was a while ago now. I'd rather go to the supermarket and get the ingredients for a much cheaper price and make a burger that looks and tastes much better.

Food was ok but better elsewhere

There's Burger King and this Burger King. We are always disappointed with this. Especially now, since the employees love chatting with each other and the food is left on the counter until it gets cold and you are then notified when it has been there for 5-10 minutes. None of these employees take any action after the confrontation. This location is really not recommended.

Citizens cold even though the store was empty.

I would like to write badly so that no one goes there except me, but it's great here, I felt comfortable and the time here was very nice..

Given wrong burgers. 2 euro Buger instead of 6 euro Bacon King. That's not the first time! When taking with you, always check directly on site!!!! They do this on purpose!!!!

Very tasty food, service very good

Clean restaurant and nice service. Burgers were always fresh. There are good parking options and the seating is very comfortable.

UPDATE 3/6/24 Today it was very good there, the 2 employees were polite, helpful and hard-working, even cleaning the table upon request. I was there at 2:57 p.m. The food was juicy and tasted great because it was freshly prepared, even the onions were crunchy. The burgers are all too small for the price. The photos simply don't show reality. The large milkshake at €4.60 is also too expensive, especially since it is very light, heavily foamed and doesn't even reach the 500ml mark! A pity. SURPRISE: The Plantbased series is the dream! If I couldn't eat normal meat burgers anymore, I wouldn't get these!!! Very meat-like consistency including the smoky grilled taste! HOW DO YOU DO THAT? Weggie Patty in flower shape is funny, but more for girlies :-D **************************** From November 22nd, 2023 - 8:36 p.m The employee at the checkout was very friendly. The colleagues in the kitchen and around it were just making nonsense and laughing out loud. That was annoying. I secretly hoped that they wouldn't throw my burger across the kitchen and that they would have washed their hands after smoking. I would have preferred it even more if they had worn fresh gloves... The store was clean in the customer area. Both burgers were COLD! The raclette burger still tasted good, but for €8.49 it was really too small and didn't have enough salad. Maybe it was out. The Bacon King menu - also a burger that was too small - only came with a very small fries, which only half filled the small paper bag. The fries were cold and not salted. We left hungry and disappointed. I'm uploading the receipt because I often find that companies call in their lawyers when they receive criticism. He then claims that I wasn't there at all and that I just made it up.

Damn, 9 wings for 8.50 just weren't included in the order :/

I was there yesterday and ordered and instead of 2 crispy chicken I got two chicken nugget burgers. How incompetent can you be and mix up the burgers

The food was lovingly prepared and therefore took a little longer than in other branches, but it was definitely worth it because the burgers and fries were above average. The furnishings and ambience in the branch are very nice and modern.

It's getting better again, but you don't know how fresh the food and preparation is....

The food and service were actually really good. Everything was freshly cooked and piping hot. The low score comes from the fact that as my son and I were sat in the car park eating, we noticed the older member of staff come out of a door near the drive-thru entrance, where he proceeded to pick his nose twice before wiping it on a nearby rock and then he walked back in the store. Not nice viewing and a bit of a dampener to what was actually a decent visit to begin with….

Writing about Burger King is rather unnecessary. Everyone knows the brand and the offer - of course also the prices. This branch was very clean at lunchtime. The employees were friendly and helpful.

I'm giving one star because it's outrageous that water costs over €4

Far too long waiting times for a fast food restaurant.

Great service, good parking options. The order arrives quickly. Everything was great

Haven't been to BurgerKing in a long time. It was surprisingly good there. I will stop by more often in the future

Eine Burgerbude wie alle anderen auch

Burger King like it is everywhere, I think everyone knows the main competitor to McDonalds. The branch in Heerdt has a drive-in counter, several parking spaces and a large interior with plenty of seating. It is also located at "Am Handweiser", a transport hub that connects Neuss, Düsseldorf and Meerbusch and is easily accessible.

Sauber und gut geführt. Es kann Mehrweg geordert werden. Ist allerdings umständlich. Einige vegetarische Gerichte.

Ab und an mal, muss auch Burger King sein. Die Mitarbeiter waren freundlich und die Burger wie gewohnt ✌️

Erster Eindruck, sehr ordentlich, freundlich. Essen war auch lecker. Würde irgendwann mal wieder vorbei schauen 😋

So sind alle Burger Kings, mit einer Besonderheit. Hier wird man nicht erst von einer Frechen dunkelhäutigen Frau angegiftet wie am Hbf das 50 Cent zu zahlen sind. Bitte bleibt so 👍👍👍👍👍

Freundlichen Bedienung, schnelles Essen, sauberes Restaurant. lecker, wenn man Fastfood mag...

Burger beide kalt ! Käse nicht geschmolzen! Reaktion auf die reklamierten Burger war auch dementsprechend! Essen wurde danach in der microwelle erwärmt, so schmeckte es zumindest NICHT EMPFEHLENSWERT

Schön dass es eine Firma verstanden hat wie man ganz einfach vegane Produkte anbieten kann. Toll, weiter so.

Unglaublich freundliches Team! Super Preis/Leistung Verhältnis. Meine Erwartungen wurden deutlich übertroffen. Es wurde sehr sorgfältig gearbeitet. Jederzeit wieder!

Chrissy chick bestellt aber leider das war nicht wie immer

Es war nicht viel los, Bedienung hinter der Bedientheke 3 Personen standen rum. In einer Ecke lagen Essensreste und Papier auf den Boden. Nicht gerade ansehnlich und einladend. Eine Toilette defekt. Ein WC Deckel Lose, so dass man Angst bekommt ins WC zu fallen. Keine Abfalleimer auf WC, wo man mal was reinwerfen kann z.b. Taschentücher. Wurden dann halt von den Kunden auf das Waschbecken gelegt. Verbreiten der Viren lässt Grüssen.

Tierischen Durchfall seit gestern Abend nie mehr wieder

The Burger ate jummy but the chicken nuggets are not good

Ist halt einfach wirklich gut für vegetarischen & veganen stuff. Hands down die beste der großen Fastfoodketten momentan.

Sehr nette Angestellt Essen war frisch gemacht Wir waren sehr zufrieden

Also der Laden ist super schön geworden nach dem Umbau , aber der Service war sehr dürftig un d der Salat auf den Burgern wahr sehr alt 😔 ich denke das auch so ein Geschäft wie es Burger King ist einen bessern Anspruch an sein Personal stellen sollte und die Frische der Ware besser im Auge haben sollte ….

Super neuer und sauberer Store. Die Bedingungen war schnell, aber nicht ganz so freundlich. Trotz der individuellen Anpassung von Burgern war alles richtig. Die Toiletten waren auch sauber.

Schlechte Bedienung, zu viel Personal das nicht wußte wohin, ohne Worte. Leute, arbeitet bitte daran. Burger King ist ein guter Laden.

Esse gerne da. Schmeckt wie immer gut

Kalter Bürger und Pommes, Cola war okay, nie wieder.

The employees were super friendly, the order was accepted and processed correctly and quickly

War heute nach dem Umbau mal wieder hier. Das Personal ist nett aber unerfahren. So wird die Bestellung beginnend mit dem Heißgetränk und zuletzt dem Burger fertiggestellt. Ergebnis: kalter Kaffe. Mit dem Bestellen am Terminal kann ich mich nicht anfreunden. Zu viele Klicks um ein einfaches Menu zu bestellen. Gute Parkmöglichkeiten. Schöner Aussenbereich.

Sauber ja. Nettes Personal ja. Aber das Essen lässt zu wünschen übrig. Pommes waren alt und kalt. Der Burger war auch nicht mehr richtig warm. Eher das erste und letzte mal da gewesen. Da gibt es andere Filialen.

Relaxing and clean environment with efficient staff. Food is always well prepared.

Pommes schmeckten irgendwie komisch. Tische waren wie immer dreckig und bestellte Saucen gab es auch erst auf Nachfrage.