Burger King in Berlin - Telefonnummer, Reservierungen, Bewertungen

Clean, still lots of bottle collectors and homeless people, no free toilet for my son, wife and mother, still a good experience and nice view of the Alex.

Processing the order took 10 to 20 minutes each time, but the burger was always fresh.

If the machines are working, the store is okay. You can't expect much more from a highly frequented pinnacle. I've had worse cases.

Large fast food chains are expected to meet a certain standard that all stores meet, no matter where they are. It's rather below average here: quite a long wait (even though it wasn't very busy), cleanliness was good, ... Positive: lots of order screens, which you'll definitely need if the store is full.

Anyone who does this is stupid 😅😅😅😅😂😂😂😜😜😜😜😜😜🤪🤪🤪🤪😋

Too loud, we felt very disturbed while eating because the door to the cleaning room wasn't closed!

It's a good restaurant where you can get reasonable food at a low price. If you sit outside you should take good care of your things as sometimes a few pushy people come by.

Everything is okay, but unfortunately no coupons can be redeemed

it's so terrible. I came to order food for my child. I wanted to pack the meals but the staff there had a terrible attitude. I also spent money to buy it but they have such a bad attitude towards me and my children. it's really worth avoiding

I had a stomach ache afterwards

Unfortunately there is no toilet, burgers okay, fries okay, but not crispy. Not comfortable.

It was fast and tasty. Clean and tidy establishment. Note for tourists or visitors. Ketchup €0.50. We understood that they cost €0.10. And once ordered we were not going to return it. Of course, they are three times bigger than in Spain! Brilliant!

Customer service only exists when they tell you that you can only order from the machine. Otherwise there are 4 men/women standing around in front bored! Food for the price is a disgrace, including watered down cola! I rarely go to a burger shop, definitely not there anymore.

Very rude staff, dirty, dirty, broken toilet Have 2 Bacon King with extra bacon, Once we ordered 0.5 liters of cola and a strawberry shake, we got 2 bacon kings with a slice of bacon each, a vanilla shake and the cola. We only pointed this out with a bitchy answer and previous discussions then got the strawberry shake and for Of course, we also paid for the extra bacon that wasn't available and you have to pay before you get your order.

The most terrible burger I have ever received. Inedible.

Probably the worst Burger King I've ever been to. Burger meat burnt, food prepared carelessly, branch totally dirty.

📌 I recently went to Burger King 🍔 at Alexanderplatz 8 in Berlin and had a very positive experience. The food was freshly prepared and tasty, the staff were friendly and accommodating. 🪑 The atmosphere was pleasant and the restaurant was clean 🚮 and well maintained. I can fully recommend this Burger King 🍔 and therefore give it 5 stars for the great service and the quality of the food.

Getting sick shortly after eating. Part of the day wasted. Probably a problem with food or hygiene rules

Today 29-06-2024 the manager was german man. He scram with all people and I was upset. It's worst restaurant . Before the german manager was indien and all was good. the manager that day just ruined everyone's mood, I left upset and angry. he humiliated me and humiliated others, I saw it. I don't want to go to this place anymore. If this restaurant has such a personnel policy, then I will go to McDonald's

Terrible service. A tall, gray man shouted at my son

The manager today was the worst I have ever seen. Unfriendly, speaking badly to people even yelling. I don't believe this is the service of a burger king in the center of Berlin. An unrecommended experience. My children wanted to leave.

I find it absolutely impossible that guests have to pay 0.50 cents for the toilets. Yes, at the entrance to the toilets it says that the receipt can then be used at the checkout. But who goes to the toilet before ordering? There was no information about this at the checkout. After that, the receipt is no longer usable. Absolutely bad system! And for the 0.50 cents the floor is peed all over. Really disgusting... Thank you for nothing. No thanks, I definitely won't come here again.

I was with competitors for years. Here I was asked for a bag for my drinks. Q.Q 10/10 (food was delicious too)

Very tasty but dirty, sometimes when you walk on the floor your sneakers stick, the toilet generally costs 50¢ per pass. Despite these shortcomings, I was satisfied with the food.

In the menu everything is cheaper than singles, it was usury the last time there

The last time for me. Burgers cold as usual. Fries were only lukewarm and worse, all just small pieces. The friendliness of the staff just doesn't improve either.

Here you can eat off the ground. Always find something... The employee stands behind the cash register and digs into his ears with his fingers. Says: “He has a break but the place looks catastrophic. The young employees stand behind the cash register and the oldest employee has to drive the tray carts back and forth... What's wrong with you???? Say it!!

The bad reviews are justified! Even though the shop was completely empty, you had to wait forever until the burger was ready, and then it wasn't even lukewarm and, on top of that, it was terribly poorly topped!!

The way a fast food burger joint should be: The food comes fast and is fresh, the employees are friendly enough, and efficient. There's always someone around cleaning tables.

Super fast service (2-3 minutes) everything as expected.

The star is only given for the slightest smile on the part of the employee. So annoyed just because you ask how much the different shakes cost.... And in the end the chocolate shake only tastes like vanilla with a HINT of chocolate powder in it (which you can see rather than taste!) at 4.29 € for a medium shake, I hoped for more for my child. She drank the shake out of necessity, but insisted that it wasn't chocolate. And I totally get it. Well. Once and never again. In the end, the employee can't do anything about what is delivered. But he can do something with his appearance ☺️ I'm in a really good mood, but then I somehow lose it

Eating is always unpunctual, whether you want to pick something up or are there, which has meant for years that when you happen to want to buy something there in the evening, you always see the same picture. , the service doesn't manage to provide the food in a timely manner, dirty and chaotic, some of the machines often don't work. Management zero points

Not so clean - we always eat without much love... Attentive and nice staff. The sanitary facilities are in a catastrophic condition - there is a strong smell. Please take a look at this problem - a big THANK YOU in advance.

Zuerst: freundliches Personal. Leider das Lokal und vor allem die Sanitären Anlagen nicht sauber. Dort unten herrscht ein Geschmack - der einem eigentlich alle Lust zum Essen nimmt. Das Essen etwas mit wenig Feeling angerichtet - na ja....

It wasn't pleasant. The onion rings were cold and the burgers were carelessly assembled. Payback is not accepted. Customers also have to pay for the toilet. But the staff doesn't say that, instead they let you run down the stairs where you stand in front of the payment barrier and have to go back up to get coins.

They didn't serve me what I asked for, I went to complain and they gave me what was not, fatal.

It says on the note 1. Scan QR Code 2. Enter winning code 3. Experience profit The reality is of course different, you would first have to enter data again.

A man in the toilet gave me a blowjob

The owner, through a lawyer, simply had the criticisms that no BK vouchers were accepted deleted - instead of offering voucher discounts from the BK app, like every other BK in Berlin that I know does. That's not how you deal with customer criticism, dear shop owner. The staff was also unmotivated and unfriendly during my visits. The patties tasted rotten. I can only imagine that the shop can survive because of the flow of tourists. In my subjective assessment, a BK zero number across the board.

The woman with the different colored hair was very unfriendly...:(

No payment or ordering possible at checkout

Atmosphere at the station toilet, some of the tables can be used because nothing is stuck on them, the staff seems to be overwhelmed and then snotty. No matter, the kids put up with it. Clear recommendation, go somewhere else.

They don’t take discounts coupons, only other burger kings.

Wir haben nur etwas getrunken, um Handy aufladen zu können. Wllan gibts keins. Toilette schutzig, es stinkt. Türfallen sind defekt, lösen sich und man kann nicht mehr abschliessen. Die Toilettenfrau hat einen Kunden vor mir angeschrien. Zu mir war sie nett. Ich musste meinen Kassenbon zeigen, bezahlen und dann wieder auf einen Zettel warten, um oben das Geld zurückzubekommen. Ich habs dann gelassen. Macht keinen guten Eindruck von der deutschen Gastfreundschaft.

Delicious menus, lots of friendly and helpful staff. Thanks also for the long employee with a beard, very friendly ❤️

I don't think a simple Wopper costs 7.49 euros...

Never eaten such disgusting fries! Either the frying fat comes from before the fall of the Berlin Wall or they mix in rat droppings from the storage room

Rude and rude people. This is not service, this is humiliation. They are always rude and impolite. They gave me cold food. It is impossible. Not recommended

My burger was with mold, and they forgot to get me nuggets

They are forced to use the bathrooms, they don't have gluten-free options, they are 20 years behind schedule.

Waleed is a very good employee, he is very nice and generally the service is very good but Waleed on the one hand

-Food quite OK -Vouchers/Coupons: Non-participating -King Smart Menu: Not Available BUT: Toilet Clean (if you pay 50 cents as a customer but get it back at the checkout upon presentation of the receipt)

Coupons are not accepted here. Medium fries

This place does not have smart menu like all burger King. 5,99 they are in tourist area and double prices what a sham

Was there some kind of insect in my patty?

The people work very slowly, they only talk to each other, it feels like 100 people at the front at the checkout and 1s at the back. Not a real alternative for burgers

I was at Burger King at Alexanderplatz Berlin on September 1st, 2020 between 10 a.m. and 11 a.m. and wanted to buy a menu. When I arrived at the counter, an employee pointed out my mask, which I wasn't wearing. I told her that I have a certificate and I can show the certificate. A man then came over and said that it didn't matter about the exemption and that I still had to put on a mask. I tried to explain to him that from a medical point of view it wasn't possible and that I could show the certificate. He snapped at me loudly and told me to get out of his store. Nobody is allowed in without a mask. I explained to him that it was OK with the mask exemption and that I couldn't wear a mask for health reasons. I asked for his name and that I would like to speak to the manager. He then reacted even louder and very aggressively that I couldn't get his name and that he is the manager, he has the house rules and he decides whether someone is served or not. Then he asked me to go up again and told the staff that no one was allowed to serve me! I am shocked by such behavior because it is discrimination and coercion!!! Of course, people who do not comply with the obligation to wear a mouth and nose covering can be excluded from using the facilities. But such an exclusion can only apply if there is an obligation to wear a mouth and nose covering at all. There is no such obligation for people who cannot wear a mouth and nose covering for medical reasons. This means that shop owners cannot deny these people access or exclude them based on this regulation or their own house rules. Access can only be refused for an objective reason. This means that the denial of access must not be imposed arbitrarily. Which is what happened in this case. People who cannot wear a mouth-nose covering for medical reasons are expressly excluded from the obligation to wear an MNB, there is precisely no objective reason for their exclusion. These people cannot be denied access. In addition, as a customer, if I was still denied access, the Burger King owner is blatantly violating the exemption from the Corona Protection Ordinance and risks being sued for discrimination. I filed a complaint via email and to date no response!! I don't recommend anyone to go there! There are plenty of opportunities to snob nearby!! Avoid the store! He's not worth a cent!!

The Plant Based Long Chicken was very tasty, but I was charged the wrong price here on March 5, 2024. I was already wondering. €7.99 for a plant based long chicken without a menu is way too much. I just saw in another restaurant that it costs €5.39. I don't think it's cool! The kitchen wasn't very clean either. I think I would have rated this before since this, but the rating no longer exists...

Underprivileged employees provide false information. Also a huge stomach ache from the burgers

2 stars!!! Food itself is the same as always. On a long evening from Bremen to Poland then to Berlin, we just wanted to eat and there were so many problems. First of all, the machine didn't have any reasonable menus, and on top of that you couldn't redeem coupons at the machine or at the checkout. Then the machine wouldn't accept any cards no matter how you inserted it. The minus point was again that you have to pay for the toilets and the toilets weren't that clean. Unfortunately it was also very, very crowded but what do you expect.

Very nice employee, the lady about 50 with short blonde, brown colored hair and glasses. Really nice, courteous and always with a smile, which you can't say about all colleagues in this branch.

Today i visit their with my famliy . The employe with green hairs have no sense to talk . Without any reasons angr on alll customers

Broken and dirty toilets and then as a guest you have to pay money for emergency supplies when you eat there. If money is taken, everything should be clean and intact.

Schnell, lecker, freundlich. Ein sehr professionell arbeitendes Team. Es war extrem voll zur Mittagszeit, aber das Team arbeitete die Bestellungen sehr schnell ab.

The food is OK. Just Burger King. Ambiance OK. I don't expect anything special. The crew is unique. Motivated, friendly, helpful. I come from Munich and am used to different things. I ordered a burger that I somehow didn't like. The employee at the counter recommended another burger for free. (Cheesy Nacho) Delicious. Thanks. I'll come back when I'm in Berlin.

Very satisfied. Nice, friendly team and our food was delicious. We'd love to come back.

The waitress who worked at the cashier on Tuesday 12th of March at 11:00 am is VERY RUDE. I have an IBS syndrome and needed to go to the restroom with the understanding I have to buy something and get a code (picture below). She’s unwilling to give the code and told me it is only 50 cents. I do not mind paying however it can only be done using coins which I did not have at that time. She told other customers the same thing, only coin and no card. Very inconsiderate.

I was accused of 6 errors. 1. The order was connected without pressing 2. The touch panels don't work well 3. You gave me the wrong order 4. Forgot Fanta/then straw/then cheeseburger 5. I even got the wrong burger instead of the cheeseburger 6. The stuff made my girlfriend and I sick!!!! Well practice makes perfect!! :)

I can also confirm that the employees are totally unfriendly. When I wanted to redeem a coupon with an employee, a slightly older employee said "no coupons" in an absolutely unfriendly tone... I thought he meant at the counter and I said him that it is not possible to redeem the QR code at the order terminal Then he says again in a completely unfriendly manner and just loudly again "no coupons" In my opinion, a totally incompetent employee who should change his job where he is more satisfied and in a better mood

Burger King app coupons are not accepted. This information is conveyed to the customer in an unfriendly and arrogant manner. Not recommendable.

The store was still almost empty at 9:20. I ordered a "large" fries and was disappointed by the size. I don't want to know what a small one looks like. Disappointing for the price. But they were fresh and crunchy. But the staff slams the tray onto the counter without saying a single bored word. That's a no-go for me.

The toilet was terribly dirty. Not one stall had a door that did not lock. It was just disgusting and very dirty🤮

They don't take coupons, and for the prices their prices, there's so much food in Berlin that is far better for you to enjoy. The service was also very unfriendly, so would strongly recommend not going here.

Problem with the cheese and staff : The cheese was cold and did not melt, it was unwrapped and put directly into the burger. the cooking and the way the staff talk to you are definitely NOT GERMAN QUALITY Welcome to the new "Germany 3rd world"

Terrible Burger King. We wanted to order food with a coupon, to which the saleswoman said that only McDonald's had coupons and they didn't have anything in stock. The service is just terrible 0

They re-cook the old food and pretend that it’s fresh !!! I am not sure that it’s compliant with the burger king quality. Then they talk really bad when I asked for a refund.

The worst Burger King I've ever experienced. 1. More than half of the order terminals do not work at all or work inadequately. 2. No coupons can be used. 3. The prices are up to 50% higher than in a normal Burger King in Germany. 4. Many products are permanently “unfortunately sold out”. The store is a complete tourist rip off!

Hello, I was just at Alexanderplatz train station and was really craving two burgers. As I stood there very patiently waiting to get to it, I had to watch one of your employees, at the front of the sales counter, quite happily digging his finger into his ears. He also kept looking at what he was getting out of it. At some point he was finished. He then went back into the kitchen without washing his hands and continued to work diligently without gloves. Sorry, but my cravings suddenly disappeared and I left. I think now when I see your beautiful Burger King sign, my mind's eye shows me this man who is boring with pleasure. Thanks for that.

They don’t accept coupons for no reason and if you don’t speak German they make fun of you

Absolutely the worst Burger King ever! Horrible service, and the "food" was disgusting. Don't waste your time or money.

Are you serious? A small bag of fries without everything costs 3.79??? That's usury, a simple cheeseburger is cheaper... You really feel ripped off. Please forward it to management!

One of the less good branches..

I simply came to order a burger, and some cashier guy there had a psychotic breakdown, he started waving at me and told me to go away. When I tried to speak to the manager there, the cashier simply started yelling something in arabic, and the manager just walked away. I mean what kind of establishment is this?! U just tell a customer to go away and yell at him in arabic because he asked for a burger?!

Considering the position and the traffic and volumes they serve, surprisingly clean and easy to find a spot to seat. Service very fast! Will always recommend the vegan option if you can!

Wednesday August 10th, 2022 3:40 p.m. a person at the checkout, queue almost went down to the habhof, waited 10 minutes and wanted to order and when you stand there and want to redeem a coupon it just says "no coupons here" what the... is wrong with you... Don't even show goodwill to the customer and offer him something... No wonder why there are no more BKs, you dirty bloodsuckers!!!!

paid 50c to use toilets that were out of order then no soap and no hand dryer and then people are stuck trying to get out because the 50c machine doesn’t even work properly either Embarrassment of Germany!

Restaurant very clean, had enough space on a Friday evening. Staff friendly. Food as you know it.

Super disappointed here. Burger is cold

This place has disgust the reputation og burger king. I have eaten bk all over the workd. And this is the worst ever. Food were dry, and cold. People on the cashier never smile.

Zawsze jedzenie jest letnie nigdy nie dostałem gorącego wielki minus

La Manager del turno di pomeriggio non sa come comportarsi con i propri clienti. Nonostante abbia pagato per delle patatine+ dip, si rifiuta platealmente con una scenata di darmi una misera bustina di Ketchup perché nel mio ordine ho dimenticato a cliccare su un dip. Assurdo è che anche avendo pagato non ricevo la più misera delle bustine di Ketchup industriale che tempo fa venivano date facilmente gratis con la ordine. La chiave nel saperci fare con i clienti è avere una visione a 360° e sapere andare incontro alle esigenze, ma soprattutto ai diritti dei propri clienti. Incompetenza nelle relazioni con il cliente. Tutto il resto dello Staff non può farci nulla.

I have never seen such a rude employee. Had to leave this place without even ordering anything. When I asked if you can pay without cash by using pay-machine, the employee remained aggressive.

Nimmt keine Gutscheine an. Die Info gibt es auch erst auf Nachfrage.

Irgendwie ist das Essen langweilig geworden! Nicht schlecht aber vergessen fast im gleichen Augenblick als gegessen!

Ein Restaurant wo man wie bei denn meist Fast Food Geschäften sein Hunger sättigen kann. Gut geeignet vor gang ins Kino oder ähnliches.

Fatal, el trato no me ha gustado NADA y la verdad me he llevado una decepción con como se trata a los turistas, destaco la trabajadora con el pelo de color azul que fue con la que hablamos, espero que mejoren el personal su don de gentes porque es una vergüenza.

Das Essen lauwarm und die Toilette eine Zumutung.

Service a table, rapide et plat encore chauds

Schlechter Service, hat Sachen bei der Bestellung vergessen , billigere Jalapeños Die nach pape schmeckt , Bacon war furz, trocken und labberig , bei einer goßen Pommes kam eine kleine an

Ehrenlos schlechtes Essen und garnicht nette Bedienung und Sachen von meiner Bestellung vergessen, aber die Terijaki Soße ist gut.