Burger King in Hamburg

There is and will be no lactic acid here!!

It's more like a snack bar. Hardly any flair, decor, oh well. Burgers are okay. Could be better.

Unfortunately, ordering is only possible via terminal. Unfortunately I didn't find any ice on the terminal. Very unfortunate. Was only there because McDonalds was a complete disaster. No more parking there and no McDrive either.

I ordered food and in the end I didn't get what I ordered... I complained that I didn't get everything, the employee said he would bring it later but that didn't happen. After waiting for 15 minutes I decided to leave because my food wasn't brought!

Ice machine broken for 72 years

The toilets are disgusting!! Everything stinks and all 3 toilets are full of feces!! And the branch manager said: "It's not our fault, a school group was here." So what?? You are obliged to take care of hygiene and cleanliness! We will never eat here again...

+++ ATTENTION RIP-OFF +++ Fast food is really popular here, because if you exceed the maximum parking time, Smart Parking will charge you EUR 48.00. The payment request is really heavy on my stomach and for me it has "eaten" not only this branch, but Burger King in general!

I eat there every evening, very pleasant and nice staff,

As usual, everything is good in all branches of Sweden

Service was friendly. And otherwise just BK. However, it was super quick, which was very practical. Food was good, except for the nuggets, which weren't as crispy as usual.

1 order screen functional. One...

Absolutely not recommended. The burgers were cold, old and hard. Unfortunately, it's always a big risk when you order online and the old burgers are disposed of by customers... because you can't complain on site because you had it delivered to your home. Part of the order was missing. But because we ordered online ...they can't replace it. We didn't pay for anything.

Normal Burger King, renovated and therefore nicely and generously furnished. Staff nice. The only disadvantage is that the “pinging” sound when the order is ready to be picked up is really annoying. Otherwise there is nothing to complain about

The employees are very rude and treat you very disrespectfully

Clean nice burger king. Ordering went quickly. Great deals and burgers were delicious.

Had dinner there with my family. All 4 had food poisoning afterwards.

Just a BK... no more but no less either.

The place is very clean and bathrooms as well. Great service and the place is big.

Employees often don't seem that motivated.

I felt really sick after the burger. Turn off to this branch. I'll never go there again.

It wasn't nice and it wasn't tasty either.

Hello, I would recommend adding more salt to the fries. When asked for more salt - not to be confused with sea salt - the answer was “Enjoy your meal”. But it's good that they put up a sign to remind you: "Forgot something?" - Yes, salt on the fries!

Had a meal there and got a parking ticket for parking too long, it was an expensive meal. If you want to drink a coffee and eat comfortably on site, absolutely not recommended.

Food on site, there was no menu on the screen. and the colleague didn't understand why I didn't get up to get my food. I'm just saying customer friendliness is a must! At Mc Don. It is brought to the table. Furthermore, the menu was put together incorrectly and the employees said there was no wifi, my cell phone said full reception just no access by employees. So a straight 6 for this visit, more than disappointed! Not here anymore!

i came very late but still got food and it tasted amazing. i was surprised as i didnt expected much from a fast food chain. it was a meal to enjoy for sure. the place was clean and the staff that served me was friendly.

Waited 45 minutes, received the first notification after 30 minutes. Then still put cucumbers on it and recup isn't even offered. Never again.

Quite new and clean, nice staff.

The path from the parking lot to the door leads directly via the entrance. Since there was nothing going on, it was manageable, but it was poorly planned in rush hour and with children. But the big negative was the food. I had a Big King menu which was ready within a minute of ordering. The cola was normal but both the fries and the burger were cold. Hunger drove it in anyway, but when it's empty, I don't understand why people prepare things instead of making them fresh.

I bought a coffee and it wasn't hot and it didn't taste like coffee either. Never again !!

The food was eatable but the "Coca Cola" was like a water.. one burger was missing and when my friend told that to the staff the main guy there was a bit rude.. at the end for that kind of prices everything should be much better

It's very clean but sales aren't going well at all, even at night the employees are overwhelmed

I was there Saturday to Sunday night and can only report positive things. Friendly staff, the food was prepared very quickly and the quality of the burgers was also good and not soggy or similar. Seats were clean - a very good Burger King in my opinion.

I had taken the food with me and started eating during the car ride. That was really bad food. The beef on the burger really tasted very rotten. I couldn't eat 2/4 burgers, despite being hungry -.- I had to throw away the nuggets and fries straight away. Could this be due to the oil not being changed? You couldn't enjoy the food at all.

Didn't like the service. I don't recommend it

I actually wanted to go to this BK today. After reading the reviews about this BK, I changed my mind. Thanks to Google for this service where we consumers can inform each other.

A nice and cozy place for the kids to have games and burgers desired by everyone Very good for families on weekends and even for guests. Keep it up. I wish you continued success

The employees were very nice but unfortunately not the most hardworking. There was a lot of rubbish lying around. Food was ok

Food was warm. Service was nice. And restaurant was clean. :)

It's not like it used to be and I think the quality and taste has deteriorated a lot. In my opinion the ambience is rubbish...

Basically friendly staff, but sometimes limited in German. Unfortunately, the ordering terminals at Burger King are generally very slow.

Ate very tasty, ordered verbally from a great, friendly employee. Plus point over Meckes.

Modernly renovated, food as you would expect from Burger King. And service, since you can order via these terminals, there are no errors but it could be faster.

The staff are so nice and friendly the food tasted so good I would recommend it

Your menu has gotten worse and worse. The ambience too. The service has been consistently bad for years. And now you're asking for money to use your toilets? My way to the toilet was literally blocked. Because of their lack of knowledge of German, I couldn't make it clear to the "expert staff" that I would like to at least wash my hands before looking for change in my pocket. "First pay, then go to the toilet!"... The fact that my hands were smeared from eating the burger didn't bother him much. Perhaps there will soon be additional parking fees while you are inside or an extra surcharge for the drive-in? Sorry, but BK is absolutely no longer recommended. And especially in Hamburg you have significantly better alternatives in all respects. P.S. According to paragraph 7 of the GastVo, no fees may be charged for using the toilet in Hamburg. The trade inspectorate would certainly be happy to receive a tip.

The staff simply 10/10, so dear sellers, best BK in Hamburg! 💕

Very fast staff, great food and the setting is very modern compared to other branches, again and again

So I love the big King XXL. It always works for me and it was really tasty. I usually eat the burger alone. This time I chose a menu which was a mistake. I always thought Fanta was yellow? Yours was orange and tasted like Mirinda. In any case, it's absurd to call something like that Fanta. And then the fries... I used to love your fries a few years ago and you were always better with the fries than the golden M. But what you presented to me as fries last week wasn't tasty. Crispy on the outside and mashed potatoes on the inside which tasted like disgusting fryer grease. In the future I will only eat the big King XXL on its own and save on the side dishes.

I felt sick after eating with you. Spent the rest of the evening on the Lokus. Maybe I don't even want to know how long the burgers have been in your storage or what you do with them to make one of them so sick🤢🤢🤮 Never again. Inshallah, the health department will soon close the shop.

I'll do an update: We are there several times a year and now people know us 🙈. The boss is too stingy for a soft ice cream machine, the excuse "machine is broken or out" doesn't count, there simply isn't one. I complain every time but nothing changes. Several people have to complain. We drive to moorfleet if we e.g. want a merger. There are 3 employees there who, for me, are among the top staff in the drive. When they are there it works. There are also 2 that have no place in the drive. Depending on the cast, it varies whether e.g. Mayo is forgotten or the wrong drinks come. But the fries are always great. Sometimes there's a lack of salt, but that doesn't bother you, you can add salt yourself. Definitely better than McDonald's. As of 3 years ago: Burger optics so-so. Not really anything on it. Ordered King Box and a menu via the drive in. After we had our food, we first had to sort out who owned what - which might be ok in the store, but it's annoying in the car. We discovered a burger was wrong. It was exchanged without any problems - which is a good thing. When I parked around the corner, I noticed that the nuggets were missing from the King Box, but the sauce was there - going back and complaining doesn't make much sense after several minutes. Two mistakes and chaos in the bags is not very professional for system catering, and there may be little evidence. Thanks to Corona, there wasn't much going on, so it was super stressful, which led to mistakes. Last drive visit was already 3 months ago but there were also errors in the compilation.

I don't find the staff particularly customer friendly. If you order in the drive-thru and you can't understand the loudspeaker announcement because it's just too loud and you then want to place the order, it's a shame that you can't take the order at the payment window. They don't even offer to show up to the window because the communication for ordering doesn't work well. Then you describe the problem, but you don't even get an answer. Then they asked if it was ketchup or mayonnaise and then said: "No thanks, neither" and then found out that you put it in the bag, which I think could be improved for customer service. Afterwards, when it's handed out, you'll be asked what order you had, then you'll tell them what it is and then it's still not ready, I don't know. That sometimes one component takes longer, no question, that's normal, but then the whole order. You don't have to give in often.

Super fast and cheap, unlike the fast food clown

Citizens were just thrown together. No taste and looked very small but the price was high

This is the only cafe in the world where you have to pay 40 euros to visit! After a meeting with a friend where we ate inedible food, drank diluted coffee and talked to each other for a little over 1 hour in a completely empty cafe, I have a bill from "Loayl Parking" for 45.10 euros for parking too long receive. For a normal person this is complete nonsense, but for a cafe that has no visitors anyway, it is the only way to make at least a little money ))))

Even though there was little going on, the food came cold. Nobody wipes the tables...

Drive in keeps forgetting things that have been ordered even though you ask specifically, everything is there, they keep forgetting something. Very annoying.

€48.10 contractual penalty because I parked there for 68 minutes while eating! That's very customer-unfriendly! We'll never come back!

We have a fine 45 EUR!!!! received because we were at Burger King for more than 1 hour. We will never come back because that doesn't show customer loyalty.😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡😡 😡😡😡😡😡😡😡😡😡

People like to go to the restaurant. Unfortunately, it sometimes happens that the food is cold or the wrong one.

A good Burger King branch with delicious preparation. As is usual with such fast food chains, the employees are busy, but they are friendly and quick when it comes to delivering the order. Ordering via a terminal is also very convenient and works great.

Drive in was great gave me a massage

Food is getting worse and worse, chili cheese nuggets, the cheese is like chewing gum, just bad, the cheese has to be more liquid, expensive prices, poor quality, hamburgers and other burgers too dry

Very clean branch. Always my pleasure.

The tables were full of rubbish, the toilets were a total failure as they were dirty, broken and without papers. The staff doesn't seem to care much about any of this. The food is like in all other restaurants

A Burger King as you would expect, food is handed out in a reasonable time 👌

Clean, friendly staff. Burgers could be a bit hotter. Can you go there?

We were in the drive and were greeted very nicely and given advice. Burgers and fries were hot and tasty. Whether we want ice cubes in our drinks, etc. Nice personel . Paid, departure, enjoyment. THANKS!

Nice people, delicious Gouda burgers, clean toilets

An employee threatened to call the police even though I only asked for a burger

NEGATIVE! - €45.90 fine for own customers!!! Hi, they fine their own customers if they park there for longer than 60 minutes. It was always different and suddenly like that. I have now received 2x fines amounting to €45.90 within two weeks. Extremely customer-unfriendly only 60 minutes!

Nice Burger King restaurant. Ordinary ambience and style. The coffee we ordered was pretty good.

All Burger Kings are supposed to be the same, but this one was super clean, the building was fancy and the service was good.

great view at the top. Now the problem is with the parking lot. 60 minutes for a family you are not close. Just going to the toilet and ordering. It's already 40 minutes away. Why not spend a little longer on the weekend?

Awful. I called 3 times and they didn't answer. The ice machine is also permanently broken and will not be repaired

Modern and clean, food was ready quickly and hot.

It was exactly what you expect from a Burger King.

Clean, lots of space and new but no ice cream or milkshakes.

There wasn't really anything going on for us on Sunday lunchtime, so we were served straight away. The food is standard.

Always very clean and orders are ready quickly! The staff is very friendly and doesn't seem as overwhelmed as in other branches

...super Cocktails und sehr toller Service. Die Birken sind ihr Erkennungsmerkmal. Stehen auch in München...

Lange auch essen gewartet aber sonst alles toll

Angenehmer Standard Burger King mit 2 etagig Gastraum. Freundliches Personal, schneller Service, sauberer Gastraum

It's a Burger King, so you know what you're going to get. New and fresh interior. Pleasant atmosphere. I hardly had time to sit down between ordering and picking up food.

Schnell, sauber, warmes Restaurant, Essen heiß und frisch und dann auch noch total nett an der Kasse. Gerne wieder.

Essen war ganz ok. Service war freundlich und schnell. Sehr sauber und modern

Nettes Personal und saubere Plätze. Und leckeres warmes Essen. Mir sind servierten runter gefallen und ein Mitarbeiter ist sofort hinter mir her und hat sie aufgehoben. Bester Burger King in Hamburg meiner Meinung nach.

Alles bestens, selten so einen sauberen Burger-Laden betreten

Best mögliche Burger King Experience! Sauber, geräumig, alles digital, sehr schnell.

Gürkan beste man besste bedienung EU West

Die Belegausgabepflicht ist hier anscheinend ein Fremdword. Bei meinen Drive-In Besuchen mit Barzahlung wurde kein Bon ausgehändigt. Liegt es vielleicht daran, dass ich Coupons bei der Bestellung verwende?

Die Personalnot ist gerade überall zu spüren. Hier scheint es immer noch nichts besser zu werden. Trotz der Entlastung des Personals durch die Bestellautomaten ist hier keine Verbesserung zu bemerken. Schade, den für ein Schnellrestaurant muss man dann doch recht lange warten

I was enjoying my meal until I found the hair in the fries. Think these guys need hair and beard coverings to keep the food from being contaminated. Outside of this event it’s a BK. Nothing new to describe.

Fast Food halt....Der X-tra Long Chilli Cheese(Patties) war leider sehr trocken und kalt, aber die Pommes und der Whopper waren gut. Die Parkzeit für einen kurzen Aufenthalt vollkommen okay.(Videoaufzeichnung des Kennzeichens) Man muss halt drauf achten, sonst gibt's halt nen Strafzettel.... Die Tische werden regelmäßig, nach jedem Gast gewischt und die Bedienung hat uns "guten Appetit" gewünscht.😀 Hört man auch selten beim Schnellimbiss....

Ist nen Burger King wie jeder andere aber nette und Hilfsbereite Bedienung. Besoffen ist dort noch viel besser.

Gut für Kinder zum lernen und erkennen

Fast food… schmeckt aber. Schnelle Bedienung.

Ordered a simple hamburger, but I got a Whopper Jr instead of the hamburger I wanted, with vegan chicken🤢

BK halt. Das Essen ist OK, wenn man mal Bock auch ungesundes fettiges Essen hat. Im Gegensatz zu Mc Donalds schmecken die Burger - auch die Veganen - schön rauchig nach offener Flamme. Preise sind normal.

Top Vegetarische Produkte. Viel viel besser als andere:)

Essen war heiß, lecker und es wurde nichts vergessen. Mehr kann man nicht erwarten!!!

Bestellung funktionierte nicht am Automaten und mir wurde nicht geglaubt. Meine Zeit geht dadurch flöten und musste an zum zweiten Mal an die Kasse. Dazu gibt es keinen USB-C Anschluss, was sich für 2023 nicht in einem deutschen Land gehört. Ein Hoch auf die Technologie. Wir kamen nur hierher in der Hoffnung, dass wir unser totes Handy laden können. Damit meine Freundin nicht 100km weit mit der Bahn ohne Akku fahren sollte. Jedoch hat das Essen geschmeckt. Halb Danke❤️