Burger King in Hamburg

The interior renovation is a success. 👍🏻Now a little bit on the outside...😁

After the renovation, I like it a lot better.

Much more comfortable after the renovation

Very good little Burger King with very good offers. We're there every now and then when things have to happen quickly.

I actually like BK but I'm not at all impressed with this branch. Things were missing from my citizens, the drink came with ice even though it was ordered without, the drinks taste watery, the fries aren't cooked through and even though reusable cups were paid for, we didn't get any. Next time I'd like to drive past it.

Order did not arrive as requested. There were ice cubes in there even though none were wanted, reusable cups weren't used, you didn't even know what they were??? Some of the food was incorrect or cold... First and last visit, what a shame.

The burgers could be a little warmer.

Wonderful. Everything was right. I just find the buns at Burger King generally cold.

We enjoyed it very much. The toilets are very clean, the store overall is very modern and the staff is friendly. We'd love to come back! 😊

I have to take back my positive rating from a few years ago because unfortunately everything has gone back to normal. Despite the new image and visible renovations, food is unfortunately rapidly being dismantled from time to time. The store now has the image of being unreliable, unfriendly, and offering cold and/or dry burgers again. With almost every order now there has been something to complain about because it didn't contain what you paid for. In my opinion the cleanliness is also decreasing. AN example: Drinking cups are often handed over with dirty fingerprints. There are many people in my circle of acquaintances, like me, who love BK but avoid this store for the reasons mentioned. Ambiance is great, contemporary and fresh.

Ordering was done via Tablo, there wasn't much going on in the restaurant, the burger was cold and the cheese wasn't even melted, but the fries were hot. The tables were still smeared with grease from the previous person, leftover food was smeared on other tables, it had a dirty effect, under the tables there were expired pick-up notes and fallen food from the food. We really liked the high chairs for the little kids, which we had was clean. There were enough parking spaces available. Otherwise the restaurant was bright and well laid out.

Simply closed even though the branch was supposed to be open. No information or notice whatsoever.

The schlater where even from schucht were a bit strange otherwise it was good

All the burgers were cold and that's not the first time. The worst Burger King I know

So there's nothing about melted cheese??? My non-existent microwave does this better..

The employees can't even speak German.

Burger king. Nothing particularly positive, nothing negative either. If you like unhealthy food, this is an alternative to McDonald's. Mine is not Burger King like that.

Quality is okay and as you would expect, but unfortunately this branch does not carry many promotional products and there is no ice cream or milkshakes. That's pretty weak.

No, I should pay €4.24 for a small water drink. I've lost my thirst.

Food good, staff friendly, cleanliness OK.

A good, clean BK with nice service

A nice Burger King. Unfortunately, the team regularly forgets items that have been ordered and paid for. Therefore, be sure to check the to-go items.

We ate and drank in the restaurant, the car was in their parking lot, after 30 days I got a fine of 48 euros for illegal parking, I will never visit them again.

Actually everything was good, the order went well and the food itself was good, but because I felt really sick afterwards I'd rather not recommend it ✌️

I ordered 2x Double Whoppers and they were lukewarm and the meat wasn't really cooked through either! Although I complained and got 2 free ones, I can't recommend it. 👎👎👎The cola was watery. Maybe you're better off with the golden M!

Unfortunately, I almost never received a fresh burger at this Burger King branch. I have been very dissatisfied with the quality and service several times. I particularly noticed two employees who left an extremely unpleasant impression with their unfriendly looks and their way of communicating. There is a feeling that customers are not welcome here - a situation that is completely unacceptable for a service company. The atmosphere in the branch is anything but inviting. You feel as if you are moving in an environment that does not exude professionalism or seriousness in any way. This unpleasant mood is exacerbated by unfriendly communication and condescending behavior. The behavior suggests that excessive demands may be playing a role when dealing with large orders, as the waiting time is regularly more than 40 minutes. These repeated long delays are annoying, but the disrespectful and unprofessional attitude is simply unacceptable. After five consistently negative experiences, I decided not to visit this branch again. Customer service and friendliness should be a priority - unfortunately that is clearly not the case here. Very disappointing and definitely not recommended.

Just fast food and then with unfriendly staff

The bread was so old that I couldn't even eat it so I gave it back. Go somewhere else.

The ice cream machine is basically always broken. You might think that the employees wouldn't want to clean them again. Well, we bought our ice cream from the big M.

Ordered a takeaway order today...unfortunately the BigKing was left alone and the Whopper was forgotten in the menu...it's ok that one order is missing...but two...that's not possible.

Burgers, nuggets and even the fries were cold. Very unfortunate!!! The service at the checkout was probably slightly overwhelmed.

We were there at 00:39 even though it closes at 1:00. We walked around, the employees saw us and the doors were closed. He couldn't even kindly come to us and say that the loading is closed. There were several doors, we should try all the doors. It's outrageous. This store should close. If the times are changed, you as a chain should treat your customers sensibly and inform them. Really disappointed!

Even though advertising for the entire BK range is running everywhere on the screens in the store, there is only what the management seems to be up for. The current promotional products were not available at all. There are also no ice cream or shakes here. Fast food no longer applies here if you have to wait 15 minutes as the only customer standing in front of the counter for your food. Table service doesn't seem to be known at BK either. It is very commendable to mention that the food is at least freshly prepared and it was actually tasty. It's also good that you're not taking part in the anti-plastic craze that the competition is pursuing.

The food was inedible and cold, the service was unfriendly. Burger King has fallen significantly. Unfortunately I will have to avoid this chain in the future.

Remember to place the parking sticker visibly in the car.

The staff were very friendly. The burgers were great.

Hygene works like that, and it's a shame that they didn't say beforehand that the t-shirts were out otherwise I would have bought other burgers

You should definitely check your order. Things tend to be forgotten (especially sauces or side dishes) or given incorrectly (especially drinks or sauces). Food tastes mediocre. Staff is largely rude.

Like any other fast food restaurant. If you don't expect anything, you won't be disappointed.

Burgers were all lukewarm, even after complaining, they wanted to warm them up in the microwave, but insisted that they should be remade. They weren't happy, but the new ones had the same thing

At the beginning of November I visited this BK branch with my children (9 and 11 years old). During previous visits we noticed the arrogant, know-it-all comments from the female employees. On that day we ordered, among other things, 2 burgers WITHOUT TOMATOES, WITHOUT ONIONS AND WITHOUT CUCUMBERS, to take away at the terminal. When we got home we discovered that our special requests had not been taken into account. So back to the branch and with the order form/invoice to the counter where a nice young lady accepted the complaint. One of my children (9) waited while I went to the toilet. A few minutes later I found my child completely scared. She answered my questions, visibly disturbed, only in a whisper: "They're angry..." When we received the complaint/order we drove off and only in the car did my child tell me the following: An older man is said to have shouted very loudly from the back area "WHAT WITHOUT TOMATOES, WHAT WITHOUT ONIONS...?!" He came forward to presumably inspect the people. At this point it should be mentioned that only one of the previously ordered burgers was eaten once. I then disposed of the last order/complaint. It's a shame I wasn't there for this tantrum.

You eat it again and again but the quality drops in the store

Unfortunately my dessert was forgotten on my last visit and I didn't realize it until I got home. After we had to drive back to pick up the dessert, we were treated badly by the branch manager and the dessert was also dry! All in all very bad service!

Everything as it should be and even hot compared to NRW!! We were very satisfied

Unreservedly not recommended. Two double cheese burgers were ordered. These were ready in about 20 seconds. The bun and the pattie were cold. Plus the cold cheese. Result; The pattie and bun were grilled and toasted long before sale and stored in warming boxes. It is incomprehensible why this happens. The restaurant was sparsely attended for a Friday evening. Overall, the restaurant is clean in the dining area. The toilet facilities, especially the toilets for the disabled, had significant deficiencies. No soap in the dispenser, all toilet paper. Floor dirty with paper towels. Conclusion: Burger King could score points in the fast food sector if the branches adhered to Burger King's guidelines. Too bad!!! Unfortunately no recommendation

Unfortunately no ice cream machine or king fusion oreo

Been here again, this time with three people. 3x the same menu, with 2 Big King each. The menus, 3 times without onions and once without cheese, and on the 4 the cheese wasn't even remotely melted. Therefore the 6 burgers were lukewarm. Telling the service staff about it was already tiring before this visit and was brushed off with the words...it was production-related. That's why we ate the hot but tasteless fries to warm up. The tables were cleaned, only the storage shelves were overflowing and we had to stack them. First we will avoid this Burger King as far as possible. Too bad.

The biggest rubbish store, employees don't even speak German. Burgers lie around cold for hours and are given to customers, after several requests they offer to warm up the burger in the microwave, where are we here? The health department has been informed and that was definitely my last visit. I can advise everyone not to go here, rather drive a few meters down to McDonalds

Burger King. What could be special about that?

I bought two products with a meatball, a burger and a wrap. The burger tasted okay to good by fast food standards. At Wrap, however, the meatball tasted like it was rotten or like it had been used to mop the floor. I then had a friend try it, who agreed with me. When I complained and wanted a new one, no insight was shown from employees and managers. I will never eat here again.

Unfortunately my last visit was disappointing. I had to wait over 20 minutes for my order of two crispy chicken burgers, despite a price of 6 euros per burger, so a total of 12 euros. Unfortunately, when I received the burgers, they were not of the quality I expected: the bread was soggy, the burger didn't seem fresh, and the salad already had dark spots. Unfortunately, that wasn't the experience I had imagined.

The usual BurgerKing atmosphere. With drive in, plenty of parking spaces. Conveniently located.

We just ate plant-based nuggets here. Unfortunately, not the green tongs but the red tongs were used during the preparation. We know from all the BK branches we know that red tongs are used for meat and green tongs for plant-based products. Please pay more attention to the well-being of vegetarians and vegans!

Minus points would be more appropriate for the store's rating. Terrible! Staff as well as the food.

Very dirty. They all work without gloves.

No matter which citizen you order, they are always only lukewarm. Even the Big King xxl

Staff in a bad mood, you won't find any friendliness there, service with very long artificial nails, which is unhygienic and extremely unfriendly

When I visited this morning I wasn't satisfied, the burgers took quite a long time to prepare and the Wopper I ordered was lukewarm.

Even after quite some time = the service is just bad! If waiting times are long, employees are unable to apologize. You also get a stupid saying. 7 years ago: Not funny when you as a guest have to request service activities. NOT recommended

It's quick, service is great and friendly.

Simply bad! With 7 people we ordered food from the vending machine inside, there were 3 vending machines... so you wait forever... Half of the food was wrong... Instead of 0.5 Fanta there was a 0.4. One didn't get a drink at all. The jalapenos were missing from the fries with cheese and jalapenos, and the chikenburger was only half full. And when asked, the staff didn't understand anything at all, there wasn't even much to do...

If possible, it's better to give minus stars - dish trolleys were overflowing, 30 minutes of waiting time, burgers and fries were lukewarm at best, only the churros had a "pleasant" temperature - but the cinnamon/sugar mixture was missing. The young woman was apparently completely overwhelmed. It wasn't until a colleague came along that things went a little faster - just back to this branch

Standard BK with enough space and service-oriented staff.

Service 0 I waited in front of the checkout for more than 30 minutes, no one from the workers paid attention to the fact that I was there to serve me...

I'm super annoyed. Every time you want a brownie with ice cream, the ice cream maker happens to be “broken”. However, the price is the same.

Clean. Friendly service. Nothing was missing

Best service and good hot food.

Absolutely bad service, you want to order and the employees talk in Iranian and joke around. Friends are given preferential treatment. Meet a family member. Really weak never again.

We asked if they had a cloth for the tables, they should have another... ...They were all dirty. Once the side dishes went into the deep fryer, our burgers already had time to cool down, in front of the warming cabinet. When I asked my colleague about it, she asked what my problem was because the rest wasn't finished yet and explained it from my point of view... (What the customer doesn't see...) Thank you very much good lady, my food was half cold as expected. Maybe Burger King could introduce job interviews because a “branch manager” would actually find out what he was hiring for!

Completely overpriced. I recently bought a burger for ten euros that was as dry as the Sahara

Worst store ever! In the drive we had to wait 15 minutes for the food and then we got something wrong. The food was cold and something was forgotten. When asked if you could still get the food, the only answer was “It was in the bag”. Never again!!!

In this branch only a part of the range is offered, if you ask you will be insulted by the staff. They recommend that you just drive a little further to the nearest Burger King on Alsterkrugchausse, everyone is always friendly and the entire range is available

If you process orders from new to old, it's no wonder that the customers who order first get their food last. The concept is simply not an advantage

Staff not smily at all. Too much makeup too and hair down. Atmosphere not too nice, cold. Food okay.

Prepared quickly. Nice service. With play options.

Unfortunately there is no longer any ice cream or milkshake on offer.

Unfortunately I didn't get everything I ordered at the window. Yes, take a look before you leave, blah blah In my opinion, the omission was deliberate. #nohate #✌🏻

Burger King...unfortunately there is no 🍨 🍦

Burgers were cold and very sticky. Drinks were specifically ordered with ice, but came without.

It's just the typical Burger King food. Of course you have to be aware of that. However, I was pleasantly surprised by the vegetarian items. The plant nuggets were really good. Of course, nothing beats the crispy chicken burger! The service staff was always very friendly and patient. The snack bar was also clean. In short: Yes, you can eat at this Burger King more often.

Eating normal for BK. Service very unfriendly. Half an hour before closing time you are treated with a lot of annoyance and eating on site is no longer permitted. A pity.

The staff makes you wait about 15 minutes because only one person is responsible for the cash register and serving, while five people are talking loudly in the kitchen. When you get the food after a long wait, it is cold and sticky and the extra side dishes are missing. That can happen sometimes. When I complained, I was politely dismissed and given wonderful words. Maybe it was me, but no, similar things have happened to other people too. When I witnessed such an incident, I realized that it must be a new comedy concept. Funny. Very refreshing.

Well-known fast food system restaurateur. The restaurant is centrally located, bright, friendly, clean, with plenty of parking and drive-thru. Friendly service.

Fries very hot, very friendly staff, tables clean, I didn't look at the toilet, would be happy to come back at any time.

Except for the kitchen, which I did not see, everything was really good. Although it was a bit busy, they started the work quickly.

It's as noisy as a football field. The staff is rude. We ordered several sauces, none were put. When I asked where the sauces for which I paid were, I got pissed off and gave one ketchup. Horror. Better at McDonald's

A visit to Burger King was supposed to be a quick and tasty experience, but unfortunately there were some disappointments. + Fast service: The order is processed quickly. + Central location: Easily accessible and practical for quick hunger pangs. - Forgotten extras: Several times the toy or the extra sauce was missing. - Quality of burgers: Sometimes served cold or with a hard patty. - Consistency: Quality varies, leading to uncertainty when ordering. Burger King Langenhorn offers the usual speed, but the quality and completeness of the orders leave something to be desired. Fine for a quick meal, but not if you value warm and fresh burgers.

Unfortunately, the quality in this branch has declined significantly over the last 2 years. While customers who arrived later receive their orders, the long wait begins for us every time. Apparently the employees are not in the warehouse to put together a mixed order with “normal” and plant-based products in a timely manner. Just fast food. The only thing that was warm were the nuggets that came into the bag at the end. The employees are haphazard and listless. That was the last time for us.

Food is cold and hard!!! With the prices and quality you won't survive!!!!

Dirty shop. Tables dented outside, dirty inside. Fries were missing, the citizens were cold and when I complained the burger was put in the microwave. Rotten vegetables in the burger, simply disgusting. This is the worst store I've ever been to.

Our order was processed straight away and we only received hot, fresh fries and burgers. Everything was ready in under 10 minutes and tasted surprisingly fresh and delicious compared to other branches! The vegetarian burgers were wrapped in the paper provided and were also fresh. All in all we were very satisfied.

Everything is relatively new and very clean. Burgers were very, very good, especially the extra bacon which was very good. I will stop by Burger King more often again.

We didn't like it at all because the employees were very unfriendly and gave us the wrong food 3 times and when we pointed this out to them they became aggressive.

Very good shop, I recently ordered a Big King menu, it also tasted very good. Service was very nice, and with all the customers I can understand longer waiting times. Ambiance is okay, nothing extraordinary.

3 pieces of lettuce on the Whopper, I learned differently. Unfortunately, they haven't implemented much in the way of standards here. A pity.

Bad. I have NEVER eaten such dry chicken things. And zero taste.

What should you expect from BK? If you like it, the store is great. Cold burger? Can happen. Is exchanged

I love it itwas a amazing experience i love it

The place was clean. Already good. The staff handed over the food quickly when ordered from the machine. Unfortunately almost everything was cold. The burgers - cold, the long-awaited fries - cold. When the complaint was made, the food that had been served was quickly warmed up. After that, of course, the salad was finally gone. We both used to be fans of Burgerking. That's all over now. Sorry.

We will never go here again. It was very dirty, the employees were very unmotivated, two things were missing like some other guests and the entire meal was cold even though we had to wait over 20 minutes.