Brauhaus zum Weißen Bär in Düsseldorf

Unfortunately, the waiters were very careless. Not recommended. You wait over an hour for drinks, even after ordering several times. Unfortunately, the waiter doesn't speak German either. If you're looking for something to eat or drink, McDonald's or Burger King is more suitable!

Frozen food, incompetent waiters, dirty toilets, the whole place is a junk room

Unfortunately, the restaurant's organization is a complete disaster. The friendly but completely overwhelmed waitress, Steve, was left completely alone by his two colleagues. When we asked for our order, the two ladies politely referred us to their colleague, who was already busy running around. A real disgrace to both the poor guy and the customers. We waited almost 20 minutes before we could place our order, and when our drinks hadn't even arrived after another 15 minutes, we decided to leave. We then noticed that our order hadn't even been forwarded for processing. Since we were there for a concert, we unfortunately didn't have time to wait any longer and found another restaurant. There needs to be some improvement in organization here. Waitresses who actually work instead of referring to overworked colleagues and preferring to stand quietly in the corner. Nevertheless, thanks to our waitress who at least tried to get the place under control, even though she obviously hasn't been in the job for long.

Very bad. Five out of seven meals were almost cold. Mayonnaise wasn't brought until the third reminder. One guest was told he was as fat as me (the waiter). His pasta dish was completely unseasoned. We had to write down our own orders, drinks and food, with the explanation that he was on his break. And when we complained to the host, we were asked what our problem was. Thanks, never again, and actually no stars at all (we were visiting Düsseldorf, by the way).

Good location at the beginning of Altstadt. Good prices on drinks. The service sucks. So so bad. I should get a tip for my wait and the waiter's sour look.

Unfriendly staff, food order forgotten and incorrect. The steak was dry and tough. Beer order also forgotten.

Super delicious food, meat cooked to perfection, fries very good. Absolutely great value for money. The service was incredibly friendly and courteous. I don't understand the bad reviews. We'd love to come back.

The food was great. The service was friendly. The surroundings were nice. The drinks were delicious. The restaurant was top-notch!

Should have looked more carefully. The schnitzel was fried, the fries were very salty, and the knife had to be changed because it wasn't clean. I haven't eaten this badly in a long time. The salad wasn't the best. I certainly won't eat there again. Decorated with lemon. Look at the picture carefully. The chairs should be overhauled.

Having just arrived in Düsseldorf we stopped here for a quick lunch. Drinks already ordered, the decision was made my hesitation meant we were here to stay. The table required 4 beer mats before it was stable and the waiter was initially nowhere to be found. Eventually I asked the only other guest, and it turned out to be the waiter! His attire was more suited to the skatepark, but let’s not judge. Unfortunately he spoke very little German or English and so communication was an error. He also needed a vape break every 3 minutes. To be fair, although the wait for the lunch special (penne) took 25 minutes, it was perfectly ok. Poor ambience, poor service but ok food

Warning/Caution: We should have checked the reviews on Google beforehand. The service was very unfriendly; I hardly felt like taking our food order. Prices were quite expensive, but the food was only mediocre. There were four of us: when we paid, the card payment was "accidentally" broken (they should have said this earlier), and splitting the payments, paying individually, wasn't possible either, as the unfriendly lady didn't want to do that. We had to chip in to pay. Oh, and the lady couldn't calculate the change either. So, never going back.

The food is amazingly aweful! It is really interesting to see how someone could destroy a burger!!! Waste of a meal...

I highly recommend the Weiß Bär salad with fried potatoes and fried eggs! The combination of fresh salad and crispy fried potatoes is simply delicious. The fried eggs perfectly round out the dish and add an extra layer of flavor. The service is friendly, and the atmosphere in the restaurant is very pleasant. An absolute must for anyone who loves good food!

“An evening to forget – but unfortunately unforgettable.” If you've ever wanted to know what disappointment feels like with a splash of warm beer – welcome to the Brauhaus zum Weißen Bär in Düsseldorf. The carbonation was obviously on vacation, the beer was at room temperature – perfect if you like hop tea. The service? It's hard to tell if it was the wait staff or an improvisational theater. Between overwhelmed looks and lame jokes from the grave (“Haha, food is coming soon… or the day after tomorrow!”), there wasn't a dry eye in the room – unfortunately, only from despair, not from laughter. The daily specials were apparently retired, in any case: empty. Maybe just invisible. When the food finally arrived, half the people at the table were already dreaming about dessert. The others were still waiting, accompanied by creative excuses like, “The chef got lost,” or “We had to harvest the vegetables first.” Conclusion: If you're looking for a culinary adventure—with an emphasis on adventure—and a good dose of self-irony, this is the place for you. For everyone else: Better off getting a kebab on the street, where at least the Coke is carbonated and not stand-up comedy with forced happiness.

After we placed our food order, a second person took our drinks. After waiting an hour and asking about our food, we were told that no order had been taken. As consolation, we were at least given a free shot of liquor.

Rubber like schnitzel! Rude employees, dirty toilets we went to KFC to get quality food you can imagine

The bar manager was very rude and only interested in business – a real shame. The food was delicious.

The waitress didn't arrive until 20 minutes after we called at the bar. The food, which arrived faster than the drinks, was incorrect and had to be returned. The bartender couldn't even get the straws to fit the glasses the right way. The restrooms were extremely run down, and when we paid, the manager and the waitress were very rude. One star is way too many. We sat here because the surrounding restaurants and cafes were so full; now we understand why there was so much space.

Service gave the impression that they were serving for the first time: orders were placed incorrectly, food was spilled when being brought to the table, service was not attentive

The food was a disaster! We didn't let the bad Google review sway us, but the bad reviews are 100% true! The food was terrible, the beer was disgusting, and for the first time, we'd seen/tasted that they couldn't make an Aperol Spritz! It was an absolute disgrace. They told us to go inside and pay, but what did the waiters do? They cleared away our half-full drinks. I would never recommend this place to anyone!

Don't come... you can't even pay for drinks and food at the same time. Drinks were cleared away too early...

I have never seen someone so arrogant and so full of himself, the owner is 🤮🤢

Unfortunately, I haven't had such a bad meal in a long time. The schnitzel tasted of nothing, but the fries were overcooked. The burger consisted of nothing more than a meatball in a burger bun. My fries arrived way too late, when my companion was almost finished. Drinks took forever, even though it wasn't busy. This is the first time I haven't tipped.

We wanted to go out for something to eat spontaneously, and since all the surrounding restaurants were very busy, we went there. There was a reason the place was so empty. The service was friendly, but the food was truly awful. The spaetzle were swimming in grease, and the schnitzel tasted like it was two days old. The hunter's sauce was inedible, and even the fries were rubbish. And to charge €60 for that is ridiculous. Go to the Burger King around the corner instead. It's not good either, but it's better than this garbage.

It's really hard to meet such a bad-tempered bartender at the bar again. Farewell! But please, not in the service area.

We ate there yesterday, and the waitress didn't really want to take our order. Charging almost €22 for a 40g Jägerschnitzel with half the breading and a greasy sauce is outrageous and doesn't reflect the image of a brewery. I can only warn everyone not to go there. It's simply a rip-off.

Disgusting.... Not for the faint of heart

Unfortunately, I can only agree with the negative reviews. Less than three hours after eating, the restroom was my best friend. The schnitzels were inedible and seemed to have been previously fried and simply reheated. It's a shame. A great place with substandard food. Work on your service and quality.

Let me put it this way: the food was good, but our waiter had absolutely no desire to serve us—at least, that's how it seemed to us. The music was so loud that you even had to raise your voice to hear the person sitting next to you. I don't know if they had a competition with the restaurant across the street to see who had the loudest music, but I heard several people complaining about the loud music throughout the evening. It was quite cold that evening and it had only been raining, but it was also very cold in the shop because they had left the doors open the whole time. It started when we ordered drinks: my friend and I each ordered a Coke, she a Coke Zero, and I a regular Coke. When the drinks arrived, they had brought us both two Cokes Zero. Then I said to the man who brought us the drink that I had ordered a regular Coke. In response, I just got a shrug (something like, yeah, that's just how it is or I don't know). After that, I had to ask another table for their menus because we still hadn't received any after 5 minutes. It took 15 minutes for the waiter to take our food after we asked. When ordering food, my friend asked what she thought the salad would be, what was in it, etc. The only answer she got was "salad with some kind of dressing, fried egg, and fried potatoes." She then asked what dressing it was. "Um, something with vinegar," I think he had said. We found that pretty odd. At some point that evening, my friend went to the bathroom and told me that you have to pay 50 cents to use the bathroom there, which isn't legal at all. Since they sell drinks, they have to provide a free toilet. I've only seen this in department stores, not in restaurants. Thanks to the other Google reviews, we saw that they charge an extra €3 for card payments, so we paid in cash. I'm not from Düsseldorf, but I've never experienced anything like that anywhere else, starting with the unfriendly service.

Luckily, I was strolling through town and stopped at this lovely place. If I had read the reviews beforehand, I probably would have moved on and missed a delicious meal. I ordered the sirloin steak with baked potatoes, herb quark, and herb butter, along with a large Coke. The meat was perfectly cooked and very tender. The two baked potatoes with the herb quark were also delicious. I also really liked the honey mustard dressing on the salad (especially since I don't really like mustard). I haven't finished a whole plate of food in a restaurant in a long time. Apart from the foil, of course ;) Service was very nice and friendly. Orders were taken and delivered quickly. It wasn't very busy, though, so my order arrived quite quickly. Unfortunately, I can't comment on the criticisms regarding the restroom and the "service charge." I paid directly in cash and didn't use the restroom. So, all in all, it was a pleasant stay for me. :)

The food took forever even though we were the only guests. Three out of seven meals came out wrong. Not recommended.

Service, food and staff a disaster.

Food was great. Service friendly. Good environment. Cozy. Delicious drinks. Top restaurant!!!

Service was great!!!!! Great food, everything was very relaxing! Delicious drinks and great tarte flambée!!!

The food was okay, but nothing special—absolutely average. What's really outrageous, however, is that they charge an extra €3 for card payments, which is then hidden on the bill as a "drink special"! No notice outside, no information when ordering—the nasty surprise only comes on the bill. Such hidden fees are non-transparent and absolutely unacceptable. Anyone who eats here should be prepared for the bill to be higher than expected. Definitely not recommended! This can't be legal...

Extremely bad experience, since toilets were either out of service or had lock on the door. Beers were more foam than beer and paying by card costs 2 euro more.

Worst brewery I've ever been to. The beer was very poorly tapped. Half was foam. Food was relatively tasteless. We had Leberkäse, currywurst and goulash. Never again.

Unfortunately an absolute disappointment! As soon as we entered, we were neither greeted nor noticed - the three counter staff seemed more concerned with themselves than taking care of the guests. Friendliness? None. Instead, we were ignored and had to wait forever until someone finally decided to take our order. When we finally got our drinks, we immediately noticed: dirty glasses! An absolute no-go. But that wasn't all - when we wanted to pay, we were charged a whopping €3 fee for card payment, even though we ate twice. This is just bold and outrageous. Conclusion: Unfriendly service, long waiting times, unhygienic conditions and hidden additional costs. We definitely won't go here again!

02/02/25- 8:50 p.m.—- I saw a woman who had fallen on the terrace and was not getting up. I informed an employee, but he showed no reaction or interest. Only after the third request – despite the bar being empty – did he finally come out. This indifference is absolutely unacceptable.

Order a large light beer and get a sour beer that is not drinkable. The waiter agrees to check it, but doesn't. Unfortunately I let the beer go back, but I have to pay for it in full! Neither replacement nor refund for it! The "burger" is dripping with fat, is almost unseasoned and only has an indefinably fatty butter sauce on the dry meat. Salad and baked potato were ok. Absolutely no recommendation for this location, which was a bitter disappointment for us.

Positive: Service staff were friendly and helpful. The brewery looks good, you feel comfortable. Negative: Unfortunately a lot. Get apple spritzer instead of cola. (It can happen, was quickly corrected, but unfortunately it was only the beginning...) Beer had so much foam that there was actually no 0.4l in it even though I ordered 0.5l. Unfortunately, the food wasn't even average. Currywurst is a limp bratwurst, the fries are just lukewarm. Only the meatloaf tasted good, but the fried potatoes were clearly not homemade. Toilet is getting old, be careful not to have the tap completely in your hands, totally wobbly. Paid in cash because I noticed during the evening that if you pay by card you get an extra three euros. You definitely shouldn't go there, you actually only live from tourism. Very annoying that the other locations were so full that we went in here because there were still many seats available. Unfortunately, I assumed that a brewery couldn't be bad and didn't look at the reviews beforehand.

Very nice staff, nice place for a drink. We didn't eat there.

We went with high expectations, but the experience left a lot to be desired. The quality-price ratio is terrible: the dishes are expensive for what they offer, with small portions and a quality that does not justify the price. Furthermore, the most outrageous thing is that they charge €3 extra simply for paying by card, something completely unacceptable in the 21st century. It is not only a lack of consideration for the client, but also a practice that makes it clear that the only thing they care about is getting more money. We will not return and I do not recommend it.

Empty plates were not cleared away. Orders were only taken upon request. There was no indication that a fee of 3 euros would be charged when paying by card. It's also not understandable these days. When I called it cheeky and a tourist joke, they just shrugged their shoulders. I didn't give a tip either. Wouldn't recommend it.

Feel cheated, went there for evening drinks, not being served until we request, + additional 3 euro for card payment fees is really unacceptable 🤷🏻‍♀️

Totally underground, on December 24th there were only 3 meals on the menu, which is still ok, but 5 minutes after ordering we were told that there was nothing left in stock. Alternatively, schnitzel or burgers. Both were the cheapest frozen food at juicy prices. Salad was forgotten. At the next table The wrong food was brought, the staff is not suitable for gastronomy at all, they don't know what they did before and they hardly speak any German. Toilet is a dirty junk room that hasn't been renovated for 50 years. The health department should stop by. Every snack bar is more of a brewery than this shop

No food from the menu available at 6 p.m. Super cheap frozen food. Toilet filthy. Shop totally uncomfortable, there's junk everywhere, don't want to look into the kitchen.

Long waiting times before ordering! Even longer wait until the food came. Other tables were served faster!!! Head waiter very cheeky when asked!!! Never this place again!!!

Unhelpful staff. A misunderstanding in the order cannot be changed. Loud discussion… Embarrassing!

The music was better than the food. Servers very grumpy, only a table at 4pm if you want to eat. Tucked away behind a small table between two large tables. Food took more than 45 minutes, once ready it turned out to be the wrong order. Burger is definitely not recommended, not much taste. Would like to invite the chef for a salt and pepper cooking course.

Food: Rhenish sauerbraten, 1 1/2 slices of meat that were tough. Food overall cold, no residual heat. Service: No interest in bringing drinks. Complaints about food were completely ignored. Employees stand outside, talk and smoke. The restaurant manager sits on the upper floor next to the toilets and makes constant phone calls. Ambiance: nice inside, but nothing more. Unfortunately, people try to cheat when it comes to billing. For each individual card payment (9 people with individual billing) an additional fee of €3 must be paid. This would then be handwritten on the receipt. Apparently the boss wants it that way. There is no further justification. There is no mention of this throughout the restaurant or on the menu. I've never experienced that before either. It's a shame, because the memory of the original building was always very good.

Food cold. Meat tough. Toilet looks like a mess!!!!! What a shop 🙈🙈🙈🙈🙈

Bad service and unpleasant atmosphere. No waiter came to the table for ages and the waiters avoided everyone's eyes. Glass filled well below calibration mark, unfriendly contact. Illegal fees (3.00) are charged for card payments.

The servers are super grumpy and unfriendly. We placed an order and asked again whether they had everything and in the end one dish was missing. The waiter blamed us and thought we were unclear and said we were late ordering. We then had to wait another 45 minutes for it. Not recommended. DO NOT GO HERE!

Very bad behavior if the servant. They ignore you, are a bit rude and didn't explain In English that card was 3 euro!! So watch out with this one

There is actually a fee of €3 charged for paying by card. Sorry, that's not up to date.

If possible I would give -5 stars! We were shocked by the look, but still wanted to give the store a chance. But what came next was even worse. Bad and slow service. Ordering in German was only possible to a limited extent. In a brewery… Then came the food: - Hard and warmed spaetzle with bad goulash - Crumbly and disgusting burger - Currywurst with a strange consistency and no taste. When the taste came through it was rather musty - Fries were the only good thing to eat.

1. Poor service & very slow (1.5h waiting) 2. Very rude towards their customers. 3. Charging €3 extra if you pay by card and they will not tell you before that. If you change to cash, they will try to reject you by saying it is already in the system.

Super friendly and nice service! Very hospitable. Only had a few drinks but food is not expensive. Toilet could get some more attention.

Fellow Dutch people: don't go here! We had to wait 1.5 hours for our food. The service was lacking. You're better off getting something at the Christmas market.

Very bad staff. Very unfriendly and rude. I can't judge the food because after 45 minutes they forgot the order

They take only cash and let you know only after you order, the food was mid, the place smelled funny Payed 50 eur for 2 schnitzels

Very bad service, when the food finally arrived after 2 hours it was ok, but the order was incomplete for the other members of the table. No communication behind the bar. Constantly asking for another drink or how much time it would take for our food to arrive. It has it potential but not with the people who are working here. Do not recommend!

3€ ‚Getränkespezialitäten‘ actually being the CARD PAYMENT FEE is kinda suspicious and I doubt that this is legal 😹😹😹 The food was mediocre at best. The Spätzle dry and greasy at the same time. the Currywurst was eh. sad, really sad

Not recommended. Restaurant in Dusseldorf, with German cuisine. - Beers were not filled. When we pointed this out to the server we were told that this was the bartender's fault and we should tell him about it. As if the restaurant is not one... - Servers placed glasses on the edges of the table and never took old glasses or plates. - We asked for an extra plate three times because we were going to share a meal. We kept hearing that it would be arranged, but the sign arrived about 20 minutes later. - Toilets were dirty. The door wouldn't close, there was paper everywhere on the floor, even the walls weren't closed. - The XL schnitzel on the menu is just 2 normal schnitzels, not really XL. - We never received our last drinks order. - Didn't ask if it was tasty, not even at checkout. There was also an extra drink on the bill that we had not ordered.

I think it was the only beer bar that served us. On a Sunday, while there weren't many stores open, I was wondering whether I should starve or eat fast food because I was so crowded with stores that didn't even know if there were customers or not. I happened to go in, and they sold altbier and the food wasn't bad (even though it took a long time). I ordered Haksen and the skin was crispy and chewy and well cooked on the inside. The cabbage and potatoes that came with it were also delicious. This store is full of particularly bad reviews, so I'm giving it a more generous rating. The staff are sincere in their response, and the restrooms are clean... I think the low rating is unfortunate.

Food was normal, atmosphere wasn't really nice and service was bad. Servers do not have good labels, fingers in the glass, place dishes hard on the table, etc. Definitely not recommended.

There were two of us and we got a table in the back right corner. Unfortunately we were seated in a fairly empty shop right next to others. The corner also seems to function as a tea station/shelf for cutlery and cards, so we constantly had the staff breathing down our necks. The trash can next to us wasn't all that appetizing either. When we went to the toilet it was a total shock… no paper towels, no semblance of cleanliness. The food came in two batches after I pointed out that something was missing. The fried potatoes were briefly tossed in the pan and placed on the plate with the oil. The schnitzel had been in the deep fryer for so long that it almost hurt to chew. It wasn't tasty. When paying and complaining, I was then told that I had to pay a “service fee” of €3 for a €45 bill. Of course I asked which service exactly? I was told it was a service fee because I paid by card. On the bill it was suddenly a specialty drink. This is how you cheat your tips. I wouldn't recommend anyone I know to go here. The quality of the food doesn't match the prices.

This was the worst restaurant I have ever eaten at. With so many restaurants in Düsseldorf, we got the worst one. My son's burger went like this, the pork medalions (3 small pieces), a sauce from a can. Bacon not available. My wife's schnitzel was fried for too long and was already dark and the sauce was also a ready-made mixture. Operations new and without a plan. Everything was very hectic and stressed. Constantly asking the boss, who couldn't even use the cash register properly. Then only cash payment, which was not stated anywhere outside. Drinks came, followed quickly by the food because there wasn't much going on. As soon as I had finished eating, it was cleared away and I was still eating. Glasses were also cleared away straight away even though they weren't completely drunk yet. Never again.

Unfortunately the service was a disaster and completely overwhelmed... The beer was stale and it took 20 minutes... unfortunately not recommended

Actually worth 0 stars! The worst restaurant I've ever been to. 20 minutes until we could order drinks even though there was almost nothing going on. But then the “fun” really began: the drinks arrived after a 25-minute delay, the food after another 25 minutes: the cheapest frozen goods are offered here for exorbitant prices and the big deal: two out of five meals didn’t arrive even after repeated requests , the condition first said they would need longer, then disappeared again for 10 minutes to ask in the kitchen and then said that the dishes would no longer come. We've been waiting for the bill for a full 10 minutes now. It'll still be exciting to see if it arrives today!

The worst restaurant I've ever been to. 20 minutes until we could order drinks even though there was almost nothing going on. But then the “fun” really began: the drinks arrived after a 25-minute delay, the food after another 25 minutes: the cheapest frozen goods are offered here for exorbitant prices and the big deal: two out of five meals didn’t arrive even after repeated requests , the condition first said they would need longer, then disappeared again for 10 minutes to ask in the kitchen and then said that the dishes would no longer come. We've been waiting for the bill for a full 10 minutes now. It'll still be exciting to see if it arrives today!

Ambience okay, service well… Waited 20 minutes for your drinks... but unfortunately also 50 minutes for the food. Meanwhile, I was repeatedly put off with the fact that everything was made fresh… better to take a knuckle rather than a brewery. You get a lot more for your money somewhere else... Attention, NO CARD PAYMENT!!!!!!!

Despite a reservation made in advance, no table was ready for us when we arrived. Instead we had to wait over 30 minutes even though we showed up on time. This is unacceptable for guests with reservations. Furthermore, the place was in a state that was far from the hygienic standards one would expect from a restaurant. Food and drinks were delivered incorrectly and/or very late. Waiting 30 minutes for water is not uncommon. If you are there as a group, you CANNOT pay separately... and payment is only possible in cash. In the end they tried to charge us more than what we ordered. The boss is incredibly unfriendly and has no understanding for complaints made!! Quite the opposite: it's all our fault. Despite having made a reservation in advance, we were accused of how we could come to eat with 30 people. The waitresses were extremely helpful and very friendly. Unfortunately, we can't do anything for the poor management of the restaurant. NOT RECOMMENDED.

The absolute worst restaurant I have experienced in my entire life. Both the food and the atmosphere were a complete disaster!!!! The service tried hard but was totally overwhelmed.

We had dinner with a large group. Unfortunately, the staff was very overwhelmed and sometimes rather unfriendly. We had to wait half an hour for the pre-ordered table. The beer was stale. There was no request for new drinks. The food was tasty and sufficient. Unfortunately, it felt like all the plates were kitty. The starter only delivered half of what was promised. Paying at the end proved to be rather difficult. Unfortunately that was nothing. Definitely not recommended as a group. Despite all of this, a big thank you to the lovely waitress.

Where do I start... About 1/3 of the seats in the outdoor area were occupied, the interior was almost empty. When we were deciding which seat to take, 3 waiters argued outside in front of the guests. When ordering I asked for a burger without lettuce and without tomatoes. The waiter was rude and made fun of my request. He didn't ask for chip sauces or drinks. The whole atmosphere was tense and uncomfortable. My questions about the food were not answered. The food came promptly, but unfortunately with salad. The French fries sauce was missing and was only added 10 minutes later despite asking. The burger patty was dry and dark and crumbled when cut, and the burger sauce didn't taste like anything. The fries were delicious. The plates were clearly visibly chipped and the beer glass had no calibration mark. Card payment was not accepted, which was not apparent on the menu or on a sign at the restaurant (or it was so small that we missed it). When we paid, the waiter didn't have a wallet with him and actively asked if it was okay when paying (i.e. actively asked for a tip) when we gave us a bank note. I always like to tip up to 20%, but not with the poor service and food. We only got change back with a growl. The associated pub opposite looked like fun and had great music. Unfortunately, the food and service in the restaurant were not good at all.

Not recommended. We were there on a Saturday evening. When we arrived the owner was having an argument with his waiters in front of the guests. We better took this as an opportunity to go straight away. Unfortunately we were hungry. We had the burger. In one case the salad should be left out. This caused some dissatisfaction with the owner who took the order when ordering. Of course, both burgers came with salad and didn't really taste that good because they were completely overcooked. After asking three times, the mayo would be delivered to us with the fries. When we wanted to pay we were told that card payment was not possible. Because of the poor service and not good food, I didn't want to leave a tip. This led to the owner giving us four euros again in a bad mood, as it was not possible for him to only give out the necessary three euros. In summary, a bad meal with super bad service.

Absolutely bad service. Unfriendly and rude

Food was average good! Not bad from the outside. That's why I went in. However, when I sat down at a seat, I was completely disappointed. Chairs broken, tables broken. I prefer not to describe the toilet. And then with the bill the cellar came and said cash only! That in this day and age? Thanks, I won't be coming back.

Tough, overcooked steak. Don’t accept cad payments and don’t advertise that anywhere. Not good.

Schnitzel was inedible. Service was friendly and tried hard. Unfortunately the food didn't save it.

Completely overpriced food for poor quality. The service was unfriendly and completely overwhelmed with relatively few customers. I would never visit again and would not recommend to anyone…

No card payment possible, this was not stated beforehand. Food was inedible and not tasty, fries were raw and the schnitzel was not well made. You eat better if you cook something for yourself. Service overwhelmed. Many guests have left...

Unfortunately you cannot give minus stars. Service is virtually non-existent and also unfriendly...Neppers, touts, tourist catchers. It's a shame ☹️

Modernly furnished restaurants with a home-style menu. The outdoor area is beautifully designed and invites you to watch the hustle and bustle on Bolkerstrasse. Unfortunately the food is average at best; In my opinion, the focus here is more on the mass than the class. The service was very nice and accommodating

Not recommend if you want to go, Meat over cooked ( dry as a bread) and other stuff too greasy

The meat is not tasty and not fresh

The taste of the beer and cocktail was simply bad.

Really a disaster! First of all, we waited forever until a waiter came to us, even though the place really wasn't full. Then 10 minutes after we placed the order the food arrived. That really didn't work at all. The schnitzel tasted like old fat, just like the fries. We gave the entire meal back but no one cared. We didn't ask if we wanted something else, we just took it without saying a word. This probably happens several times a day there. When we complained about the food, we were brought an apology drink and the bill. Of course everything was completely included on the invoice. I then wanted to speak to the boss because I know that legally I don't have to pay for the food if it was inedible and it was returned in full. Five different waiters then came to the table and all said something different. The last one then said that the boss wasn't there and that he couldn't cancel with the cash register system. I knew immediately that it was a lie because I work in the catering industry myself and I know that every POS system can cancel. After a long discussion we still had to pay for the meal and I got the number from the boss. If he doesn't show himself to be cooperative, I will call in both the police and the health department, especially because, judging by the other reviews, this is not an isolated case, but rather the rule. Maybe these people only learn from this when the shop has to close because the kitchen is the biggest waste. And on top of that, I had extreme stomach pain after eating. Better stay away from this “Brauhaus”.

We ordered tequila sunrise and only got tequila. When we ordered tequila sunrise again, it was completely forgotten. Bad service…

The food is okay… The service is the very last! Rarely have I seen such unmotivated staff.

Bad service, okay starters, and from the 3 main dishes only one was acceptable and the waiter didn't seem bothered about food alergies. Also the atmosfere around it was really awkward Not worth a visit

I applied for a job as a shift manager in this strange store. On the first day of my work, an Arab colleague combed. He tried to manipulate me from the start. His initial question is where I come from. I answered here from Düsseldorf. However, the fun began now when the employee realized that I could not be manipulated. Started threatening me directly in Arabic. Now different insults came in Arabic, an unbearable situation for everyone. I myself come from Lebanon, so I am also of Arab descent. But what I also noticed in the store is that most of the employees, including the owners, are manipulated by them. The useless employee in question was rude to colleagues and rudely incompetent to guests. Said employee threatened to go home. So I had to bend my work so that I didn't cause any damage to the company. It has absolutely nothing to do with gastronomy. The owners were manipulated by these employees. This is obviously what this employee has in hand. Owners who allow themselves to be influenced by such criminals don't deserve it any other way. This is a warning for every person who sincerely wants to work, avoid this shop. Because the owners were unable to assess this situation fairly and correctly. I'll make it public. I expect an apology from the said employees for the threat in Arabic. And from the owners. I had no other option because the owners were too embarrassed to take my concerns seriously. Different reviews confirm what I experienced on site. Customers are obviously being robbed, that is Thief also stole tourists have rights. This employee in question is a very dangerous daffodil. No one deserves such rude and disrespectful treatment. Every person deserves respect. I hope the owners take this seriously now.

The only good thing about this restaurant is the location. Unfortunately, everything was calculated incorrectly: Beef burger was ordered, double beef got = €4 extra - we don't need to talk about the quality of the burger. An extra €1 each was charged for a bit of ketchup and mayo, even though we had ONLY ordered mayo. Nowhere on the menu does it say that dips are added on top. The waiters had little overview, so after we sat down we were asked three times whether we had found something on the menu. But at least they tried... The high point towards the end was that there was really no mention of “card payment only” anywhere - only when we wanted to pay. So you had to go to the ATM again...

Underground and suspected fraud/tax evasion. We ordered food and then wanted to pay. A colleague tells us it's only possible in cash, all right, no problem. Then the next colleague comes out and says “€25 please” (we had food & drinks worth €17.4). We then asked for a receipt and were given a false receipt for €22.6 & were asked to simply pay the €17.4, even though the receipt said €22.6. We said we would only pay after a proper receipt has been issued (we need it as proof of eligibility). We were then told that the receipt could be reissued, which only the boss, who is not in the house, can do. After 20 minutes of waiting and the excuse “the boss doesn’t answer the phone”, we are still sitting here waiting for a correctly issued receipt. All in all, underground with cheeky and rude service. I can only advise against it

Great location right on Bolker Straße. Service is tried but overwhelmed. The TV didn't work until after the game started. The burger looked very good. But the paddy was so sore and dry that you needed an extra portion of mayonnaise to be able to eat it. So far just 3/5 stars. The toilets were shameful and then unfortunately deteriorated to 2/5.

Food wasn't good. Beer not good either. Price-performance catastrophic.

Yesterday we went to the “Brauhaus” at the White Bear and it was completely unworthy. - We received a glass where a piece of approx. 3 - 4 cm long was clearly missing from the edge and had a sharp edge - no waiter service or table service - ordering at the bar area was a disaster. The waiter never noticed who was next and made some customers wait extremely long, but others who had only been at the bar for a few seconds were served straight away. The solution was to require all guests to stand in a row from now on. Craziness - only cash payment, no EC. We did not receive a receipt for our order. - There was no soap or towels in the toilets - the sitting toilet was clogged with paper and something that had once been in a human body - a urinal was full to the brim with vomit. - the toilet situation was just disgusting and unbearable. The whole thing was between 7 and 8 p.m., quite early in the evening. We moved on very quickly after our impressions.

Unfortunately zero stars is not possible. Wake up, it's European Football Championship in the country. One waiter in the bar and one in service. Service desert Germany. After 30 minutes still no service. If I come to Düsseldorf again I will avoid this restaurant.