Bitburger Wirtshaus in Trier

Unfortunately an absolute disaster. How are you supposed to believe all of this... At lunchtime there were only two servers for the entire restaurant inside and the entire outside terrace. As a result, the tables could not be cleared away properly and entire tables were full of old place settings. The service staff also admit that they are absolutely overloaded and can't do it. Plates even fell several times while being carried away. This also meant that we got the wrong tea and barely saw the waitress. The menus were falling apart or were sticky and worn. The Bitburger we ordered was simply put there without any comment that it was alcohol-free as ordered, so we had to ask. We had to take the cutlery and the food from our neighbor's table - unpleasant! Unfortunately the food was a disaster. It looks good in the pictures, but that's it. A lot of things are pre-cooked. When we entered the restaurant, we walked past the kitchen. There I saw a lady holding a heat lamp over a tarte flambée. Later I saw my baked potato with shredded chicken underneath. The chicken consisted of strips like those you find in ready-made salads in discount stores. It was pale and undercooked. The potato wasn't steaming and wasn't cooked through, but rather hard. After a few minutes the food was cold again. I firmly believe that my food was simply prepped and then cooked under that lamp for 10 minutes. This has nothing to do with cooking and simply doesn't meet the requirements. The salad was okay, even though the dressing wasn't homemade. Management is expressly to blame here. The service staff only fights fires. We've really never experienced anything like this before. The store has so much potential.

Frozen vegetables absolutely not seasoned, mashed potatoes not creamy nor with chunks in them, probably neither butter nor milk in them, ready-made sauce...sorry, doesn't work at all. By cooking I don't just mean heating up, but preparing fresh vegetables and seasoning them too!! The young service staff did a really good job here, very friendly, helpful and quick.

Unfortunately the service was very bad. Long waiting time, even to pay. And then we had to pay for drinks that never arrived at the table despite being ordered several times. We didn't come to eat and didn't receive anything. Guaranteed never again.

Typical pub food. Lots of tourists there. It was okay. Service was very good.

The atmosphere was pleasant, brewery-style. The food was good, nothing special, just home-style cooking. The prices were OK, and the portions were good.

Unfortunately the grill plate was cold and not medium rare but well done! Unfortunately, the taste is not recommended either. The price at €22 isn't cheap either. The espresso was cold after the sugar was added. The statement was: "I'm alone and there's a lot going on" the reservation was made 4 weeks in advance and not spontaneously. Unfortunately not recommended!! Beer was good.

Super nice staff, delicious food (and drinks) and all in all very harmonious. However, it can be quite loud.

Absolutely unacceptable. Ordered a medium grilled plate, the meat was cold and tough, the vegetables were cold, and the potatoes were burnt and dry. Service was completely overwhelmed. We sat for at least 30 minutes between each server visit without being able to order anything. Dishes were served incorrectly, and the last dish in the group arrived 20 minutes after everyone else had finished! Finally, we ordered 6 espressos, which were also served cold. Sugar was served 5 minutes later, after repeated requests. Service and food were terrible.

Some of the food was cold, burnt, and dry. Service was very slow.

The service leaves a lot to be desired. Too few service staff. The plates, cups, etc. were piled up on the table. Nobody came to ask if we wanted something to drink.

The breakfast buffet is very good. There is enough choice of everything. However, some things were often empty and the staff was a bit slow in filling them up.

P/L okay. Good price for city conditions. Selection good, quality so semi. Personally, I find it more than cheeky to serve customers cheap baked rolls.

Bad underground is the best way to describe the store. 40 minutes until a coffee comes, food comes before drinks, wait forever to pay. Waiter dumps whole beer on guests... Never again!

I had a great experience at this restaurant overall. The food was delicious, with generous portions that left me satisfied, and the prices were very reasonable. The staff was incredibly friendly and spoke excellent English, which made communication a breeze. The only downside was the wait time for the food—it took a bit longer than expected. Still, I’d recommend it for anyone looking for a tasty meal at a good value!

Very tasty food and super friendly staff

Brauhaus in Trier, had dinner twice and it was excellent.

Whenever we are in Trier we go there to eat. When the weather is nice it takes a little longer because there is a lot going on. But the good food makes up for it. Price is completely okay. Keep it up

1a service, great selection and atmosphere

Ate there again today. Very nice inn with delicious food and very nice staff. A clear recommendation

The food is good, although there is still a bit of room for improvement. There is a lot of choice at breakfast. I would recommend using containers with a heat supply for scrambled eggs and the like, as the scrambled eggs are often cold. Very nice and friendly service. The ambience is great, but for some time now there has been an unpleasant smell in the front room near the counter. Sometimes it takes a long time until the buffet is refilled (you can also see in some of the pictures that there was little choice left). But since it's a good deal overall for the price, I can still recommend it.

Delicious food at really fair prices. Plus friendly staff. The whole thing in the heart of Trier. What more could you want?

As to be expected, good choice of tasty draft beer. Food was okay, nothing really to come back for. Prices fair. Service was a little slow (not enough staff, I would say).

Great service Professional I think everyone knows what they're getting The cocktails are popping 😎

Today and not again soon. Food at brunch is not replenished, by 10:30 a.m. the food was already gone. Plates and bowls empty. It wasn't until shortly before the end of the day that something was there again. Most of the guests were registered, one could have taken care of things. The waitress was embarrassed. The boss should perhaps think about the staff in the kitchen here. Family celebrations sat without food. Other guests took photos of the empty plates. You were allowed to pay in full, so they didn't charge half the price.

Found by coincidence, very happy about it!

Service unfriendly, salad (starter) comes 5 minutes after the main course

Salad came after the main course… The waiter asks: “What do you want?” and says to the service-adjusted tip: “Oh wow”. Cocktail arrived after about 15 minutes. Food and price in the green

We waited a long time for food and drinks. 4 drinks were brought in 3 tours. The food was inedible. From salad to schnitzel, white sausages and knuckle. There was also a pretzel that was so hard you couldn't even break through it. After complaining, a new one arrived half an hour later and was baked. I used to really like it here; but the quality has seriously deteriorated in the kitchen. Too bad.

In summer the best session under moonlight lighting

Delicious food, super nice service. Prices completely ok. I can only recommend it!

Today we were at the Bitburger Wirtshaus in Trier for the first time. There was nothing wrong with the ambience and the service. Unfortunately, because of the food. The veal meatball curry that my wife ordered was good. Unfortunately my burger doesn't. The meat was fried to death and completely dry. The bacon on the burger, on the other hand, was raw, although you would imagine it to be fried crispy on a burger. The fresh onions indicated on the menu were eventually found as 2 small strips. Despite everything, I ate the burger because it was quite edible. Just take it as a small, well-intentioned suggestion for improvement.

Reservation was problem-free. Our waiter was very friendly and accommodating. Recommended us the knuckle, which was really excellent. Delicious food in a great atmosphere. Always my pleasure.

If you want to have a leisurely buffet breakfast, then you've come to the right place. From various rolls, bread etc, to scrambled eggs, boiled eggs, bacon mini sausages, everything is available. There is a large selection of side dishes, such as sausage, cheese, jam, Nutella, etc. The staff is polite and serves very quickly. There is plenty of seating, but it's better to reserve a seat on weekends. And all of this at an absolutely fair price.

Good prices, great drinks, delicious food, super friendly conditions, good location, would love to come back

There were 3 of us there today. The food was delicious, we were happy there, and the prices were okay too. I really liked the atmosphere. The only thing we didn't like was that it took a long time to get served even though there wasn't much going on, which was a shame!

Very good food Staff polite and accommodating

We were very disappointed with the breakfast buffet today. Unfortunately it has worn off a lot :( Cheese is dry (it has been left for too long) there is no more orange juice to drink and instead there is only 1x multi juice per guest. For the money including hot drink, there are better breakfast locations in Trier. Very unfortunate.

Nice restaurant, centrally located, good Kaiserschmarrn :-)

Breakfast has deteriorated considerably.

We were there for dinner with 4 people on December 31, 2024 at 7:30 p.m. and planned to stay there until midnight because the opening time was stated until midnight. At 10:55 p.m. our very nice waiter came and said that the “last round” would be at 11:00 p.m. and that he would take our order then. When he came back to our table a little later than 11 p.m., he announced that the bar manager would no longer be serving drinks and charged us. At 11:40 p.m. all guests were basically thrown out of the restaurant, even though the opening time was stated until midnight and was also posted on the door. The fact is: This restaurant has embarrassed itself to the bone and we will not be guests there again.

Nice staff. Everything is okay here!

I often pass by this brasserie, it has large tables if you are with family. Good and plentiful food in style. Good beer. Bathrooms this time not very clean.

Very tasty food at good prices! Very cozy tavern atmosphere! Staff is friendly and quick! Would love to come back

Warning about the children's burger, this consists of a dry patty on a dry bun. The whole thing for €5.90. “That’s what we do here!” After all, this was not charged in response to my complaint, a desirable indication of the special type of preparation, but "did not want to be discussed".

The atmosphere is good, the beer tastes amazing and the german food is good. Would recommend visiting when in Trier.

Our ritual for years, two days in Trier and dinner and breakfast here the next day. The food is always delicious and everything is freshly prepared, the breakfast is very rich and always freshly replenished at the buffet, the staff is always super friendly and very attentive. We are already looking forward to the next visit 😉

Everything was great, gladly again

Old casino, nice service!!!! Can be highly recommended

The food and service are top notch! We, 40+, thought it was much too noisy and a bit too busy. We were the oldest, best place in Trier for youth, we think....

Cozy atmosphere, good friendly service and the food was super tasty. Price quality top!!

You have to try the pork knuckle! Wonderful!!!!! There is a waiter who speaks Portuguese

Smooth and fast service with a wide range of drinks and food. Worth a visit.

Unfortunately, I have rarely had such bad service! Ordered a cocktail for happy hour at 10:30 p.m. and, despite asking repeatedly, didn't get it until 11:15 p.m.! Unfortunately the cocktail (Long Island Ice Tea) didn't taste good at all. After I told the bartender this in English, he just made an unpleasant gesture! After the boss came, he tried to tell us that we only waited 19 minutes, which was definitely not true! But it was less about the waiting time and more about the treatment of the bartender and the customer, which the “boss” didn’t see! Unfortunately very unsatisfactory!

We were here on a Saturday evening in Advent. The restaurant was very full around 7 p.m. and reservations were not possible. Nevertheless, we got a table quickly and were served just as quickly and very friendly. Four of us ate here. The Wiener Schnitzel was underground. It was fried and for quite a long time so it was hard. Unfortunately the fries were lukewarm. Salad was a ready-made salad. The tarte flambées were ok.

Went there for dinner today and despite many reservations we were assigned a table. Hats off to what the boys and girls do in the service and kitchen there, top food, service and ambience full marks...

Ate here with a group. Really perfect: service, food, value for money and ambience!

Cool inn, uncomplicated interaction and nice location.

The food and service used to be better

Very friendly staff. Ate the grill plate, very tasty. Add red wine. Good beer 🍺 would have been better. International audience, many families were there

Waited 20mins for Service. We were in a very obvious area opposite the open kitchen and in front of the cash register. Staff members passed by us multiple times, joked with each other at the cash register but no one came to take our orders. I've been here numerous times in the past 10 years and was always very pleased. This is truly a shame. I hope you improve. You have lost a customer due to your lack of customer service. There were enough waitstaff, there is no excuse.

My wife and I had dinner at the inn today. The ambience is really nice. But when it comes to food, opinions go way down. I had the bratwurst snail with sauerkraut and fried potatoes. The snail was okay, the sauerkraut was very good. But the fried potatoes lacked seasoning and onions. My wife had cheese spaetzle with salad... or rather salad with cheese spaetzle. The salad was in the majority, but also a bit bland. The cheese spaetzle, a minority, a bit mushy and without fried onions, as we usually know it. There was also a lack of spicy cheese, instead just tasteless Gouda. The highlight of the visit was our service person Dennis, a service provider like the rest, friendly and courteous and yet reserved. Because of him we will come back.

The food is nothing special. The service staff seemed to have too much to do, as we sometimes had to wait 40 minutes for our drinks. It's very loud.

I've been to the pub in Trier several times and so far it's been okay. But this time I was really horrified because I was served bad chicken, even though it smelled strongly of old fish. I was lucky that I only ate a tiny piece and didn't catch any salmonella. I'm appalled that a chef would serve something like this and not smell or see it. The meat didn't look good either. For me, something like that is a no go and I won't eat anything from it anymore.

A reservation is definitely recommended. The quaint inn was packed, but luckily we had reserved. Ambiance is rustic and great. The food is delicious. Everything tender and delicious. Portions are large and the price-performance ratio is good. The service was very nice and attentive.

Very good food and also very nice waiters! I can recommend it to everyone!

Everything was great, and we were very lucky to find a free table for 7 people without reservation on a Saturday evening. The staff was very friendly, the food was super and prices were reasonable.

A little later on Sunday evening we were in Trier looking for a way to have another beer. Since everything was closed, we found the Bitburger Wirtshaus. We arrived in time for the final round of orders. The waiter was super friendly and even took on the -successful- search for peanuts despite it being close to closing time and almost sold out. This was actually a life-saving measure!!! We were able to drink a nice draft beer very comfortably.

Plenty of choice of food and drinks, even if not everything was always there 😉. Nice atmosphere and a pretty big store. The QR system ensures that you are still served fairly quickly.

Always happy, good food, friendly staff

Happy hour for drinking cocktails: great idea. However, it took a long time for the drinks to arrive (over 20 minutes)...otherwise a nice atmosphere

Ambience very good. Unfortunately, due to the tourist orientation, the menu hardly offers any unique selling points...the same dishes as in many other locations. In summer a great place to relax on the large terrace.

Very great gastronomy in the middle of Trier. Cozy and unusual ambience. Food/drinks/breakfast always very good... and...SUPER service, I always feel very comfortable there.

Service very friendly. Food is mass-produced, tastes okay but nothing special. Drink orders can take a while on Saturdays. Online ordering via mobile phone is positive. However, this does not speed up the service.

Waiting... Forgetting... Aperitif arriving after the dishes... Dishes if you can call it cooking...

A nice pub with a suitable menu and many different types of beer

Great breakfast buffet on a weekday in a cozy atmosphere. The selection of food is great and the staff is very friendly and attentive. We also felt very comfortable here as a larger group. We'd love to come back! Highly recommended!

Had dinner there with friends earlier. I ordered half a chicken. It was fried ice-cold and tasted nice and fatty. Dry and chewy. Simply disgusting. I told the waiter and he just said dryly, sorry, it happens every now and then. Really bad!

Delicious breakfast, good service.

Delicious food and delicious cocktails

Very tasty, the service is super friendly and accommodating. Unfortunately the food was cold...

Very tasty local specialties such as tarte flambée and fried potatoes. Great service and even the dog is offered something to drink. Gladly again!

Die Bedienung war sehr freundlich und aufmerksam. Das Ambiente in dem Lokal hat uns sehr gut gefallen und das Essen war auch sehr lecker, allerdings habe ich in einem Brauhaus auch schon besser gegessen. Daher nur vier statt fünf Sterne.

I was in the restaurant today at lunchtime, I ordered 2 drinks and 1 salad, it took 1 hour until I got the drinks and the salad!

Super tasty pork knuckle with homemade mashed potatoes and sauerkraut….also very tasty suckling pig……very friendly staff and special requests are fulfilled….highly recommended

Thank you very much to Anton, great service and such delicious cakes. Really only recommended. And then viez on top of that. Keep it up.

Delicious snitzel, friendly service. Would definitely come back here.

Everything ok, service and food good,

The burgers and Schnitzel were very, very good. Nice portions

Great locations, good portions, good German cuisine

friendly service +++ good food +++ great ambience +++ gladly again +++

Fast alle Tische nicht abgeräumt. Service diesmal leider sehr schlecht. Es dauerte wirklich lang bis jemand an den Tisch kam. Das haben wir hier schon besser erlebt. Schade. Verhutzelte Brezn zum Obatzdn…

Super happy to come back, the food was very good and the service was first class

Unfortunately it wasn't quite as good anymore, the big breakfast was changed a bit, so one star was deducted. Service staff TOP.

Super great location. The service is super nice and accommodating. The food is consistently very good. It's a shame that we don't have such a great restaurant. If we are in Trier again we will definitely come back.

We were there for breakfast this morning, the selection of food was huge. Everything tasted delicious, I can recommend it!

Very cozy and very nice atmosphere. The staff was super friendly and accommodating.

We had lunch here. The weather was good and therefore there was a bit more going on. Our order took a while and unfortunately my tarte flambée was no longer warm :-( but it tasted really good! Card payment possible.

We had breakfast buffet. Very versatile and balanced. Conditions were friendly and accommodating. It's a pleasure.

Food was nice, service was definitely great! The atmosphere was chill and easy.

Friendly team, nice atmosphere Good food price is reasonable.