Baltic Sport- und Ferienhotel in Zinnowitz

A hotel with the charm of days gone by. But the price/performance ratio was absolutely fine for us, and everything was perfect. The room was sufficiently large and very clean. The location is absolutely fantastic. Unfortunately, not all channels were available on the TV (the Pro 7 group), but that's not important on vacation. The thermal baths and indoor pool were fantastic with the seawater. Our daughter was absolutely delighted. Our autumn vacation will remain a fond memory. Thanks again for the spontaneous upgrade. Booked early, arrived in the afternoon, and the service was excellent in all areas. We'd love to come back...

Nice to be here 3 times...simply beautiful 😊

Very nice hotel...with its own thermal baths...breakfast and evening buffet very extensive and large selection...We will be back

Beautiful hotel directly on the Baltic Sea. Overall, you feel very comfortable, and the passageway in the basement to the Baltic Therme is very pleasant. The thermal baths can be used free of charge by hotel guests until 9:00 PM. Unfortunately, some guests mistake the thermal baths for a water park... Everyone will find something delicious to eat at the breakfast buffet. The breakfast times are convenient: from 7:00 AM to 10:30 AM (though the coffee from the vending machine isn't so great). The rooms are clean and functionally furnished. A free bottle of mineral water is delivered to your room every day. The rooms are generally quiet; except for the sounds of other guests slamming their doors... (I had a room on the 6th floor overlooking the parking lot). The hotel is located directly on the beach promenade. The beach is just a few meters away. During the day, the hotel has a bistro where you can enjoy delicious and affordable food, along with freshly tapped beer. However, I find the parking fee of €15 per day too high, as the parking lot is also uncovered. Unfortunately, the rooms don't have kettles or capsule coffee machines, as is common in many good hotels these days. The staff are always friendly and helpful. However, the hotel does have a high turnover of guests (bus tours).

We were there in the off-season, but didn't experience any compromises in the excellent service.

We've been coming here once a year for the fall or winter holidays for a long time. We enjoy the fantastic location right by the sea, the large pool and sauna complex, the extensive breakfast and dinner buffet selection, the coziness of the hotel (despite it being a very large establishment), and we enjoy listening to Franziska Günther and Siggi Björns in Edvard's Pub. One minor issue is the lack of drying facilities for the swimwear of four people.

Yes. Very well maintained and quiet

The Baltic Sport is a more luxurious hotel with rooms of varying sizes, all of which are very tidy, clean, and luxurious. You get a good view of the water if you choose a room on the right side. The food is good, there's a good selection, but it's not as child-friendly as the Casa Familia. You also have direct access to a pool with a slide, water toys, a lap pool, and so on.

We, as well as the staff, are delighted to be open again. Everyone is working hard to ensure the well-being of our guests. As every year, we have nothing to complain about. A great team!

It's a beautiful hotel inside. There are plenty of things to do. You're almost falling into the sea, it's so close. The buffets are rich in variety.

It's a pretty big place. The staff is helpful and very friendly. The rooms are small but clean. The restaurants are geared toward mass catering. The location is great, and the hotel has its own private beach area. Ultimately, though, it's just an aging Wismut hotel complex from the old days. It's great for families 👍. But it's not luxury on the Baltic Sea.

We spent our 40th wedding anniversary there and were very surprised by the hotel. There was a bottle of sparkling wine and a card from the hotel in our room with warm greetings and congratulations. That was a very nice gesture, second to none. We always enjoy staying at the Baltic! The staff are all very friendly and helpful, and we lacked nothing. We were delighted with the beautifully decorated breakfast table for our wedding anniversary. Thank you so much to everyone!!! With kind regards to Zinnowitz and the Baltic....M. & I. Schroeder

I've been a guest there with my grandchildren for many years. The in-house thermal spa is, of course, a highlight.

Large hotel with a great pool area in a prime location!

We had a lovely stay. The room was okay, the wardrobe could have been a bit higher, and the step into the bathroom took some getting used to. The staff was super friendly and helpful. The breakfast buffet left nothing to be desired. It was just a bit difficult to find a free table at times. The waitresses were always very helpful, though.

The pool and sauna area is large and adequate. However, it's dated and somewhat poorly furnished. The sauna loungers are hard and not suitable for older people. We had half board, and it was good and adequate. The Edvards Bar is very attractive and very charming. The staff are very nice and friendly.

Top. Great breakfast, great location, beautifully modernized GDR flair, I love it

The Baltic is good for a family vacation. The location is great, right on the beach, and the indoor swimming pool is shared. The facilities are a bit dated. The service left something to be desired in some areas. The rooms were unfortunately not very clean. Many of the staff speak foreign languages, which leads to communication problems. The fitness room is not well equipped. Some of the equipment was broken. I often felt that the friendliness and service orientation was lacking. The in-house restaurant is very busy at breakfast, and the service is too slow when clearing tables. The reception staff was simply not friendly! Check-in was very brief and curt – but not in a good way – no smile, hardly any explanations. When I asked a question, I was even reprimanded for not getting in the right line. That's unacceptable. You can clearly see that the staff here are not trained. Parking is an additional charge – €15 per day. These are many factors that make the price-performance ratio unacceptable for me. The room price cannot be justified solely by the location. Compared to other hotels with the same amenities and in the same category, the Baltic certainly doesn't fare well.

Highly recommended, great food, reasonably priced, very competent and friendly staff.

Good music in the evening. Drink prices are on the high side, but the quality isn't. The staff is moderately attentive.

Yes, very close to the beach, you can go to the Baltic Sea with a bathrobe, there is also a beautiful thermal spa right there with sea water, saunas, wellness, what more could you want

Booked all-inclusive, didn't get it. Instead of giving AI guests wristbands so they can access their paid services in the other bars, they make them queue up in the dining room for every juice and coffee. Never experienced anything like that before. Bringing drinks? Not with the dining room staff. Unfortunately, it's forbidden! The lunch buffet was melon, soup, and potatoes with cordon bleu. That's not a buffet. Parking and sauna cost extra. No massages can be booked. That's what makes a vacation fun, isn't it? People, with such bad weather (no one can do this), why don't you hire three more people so that everyone can at least have a good time in the spa area? What a lack of service. The childcare is also a joke; there was nothing for our 10-year-old. 1.5 hours each in the morning and afternoon, but not without prior notice. Spontaneity on vacation? Nonsense. Never again! My husband then took her to the gym, but they were chased away (there was no one there except them, and they would have felt disturbed). Paid so much money and got nothing. Not even a decent room, and three people in a small space didn't really create a holiday feeling. Look at the neighboring countries for service!

Good affordable quality and very good service

We stayed at this hotel for a week. Our arrival was very pleasant. Parking directly in front of the hotel is very expensive at only €15 per day. It's a lovely hotel. Unfortunately, the wellness area is a bit dated. The kids had a great time, though. The restaurant offered a wide selection for breakfast and dinner. Unfortunately, we felt it had declined compared to last year. Thank you for this stay.

Already been there four times...always great for the kids

We would like to start by thanking the entire team. From the kind receptionists, to the hotel management and local employees, to the trainees from several countries around the world. The stay was very pleasant, the hotel is located right on the beach behind the dune and the promenade, and from the upper floors there is a beautiful view of the sea directly from the room. The food was always tasty, sufficient and varied. Everywhere was clean. In bad weather, it is possible to use the wonderful swimming pools with sea or thermal water. Parking is available. There was always a free space. It is only a short walk to the city center. Evenings in both the Pub and the Tanz bar were accompanied by music. The hotel surroundings are also regularly maintained. We will definitely not forget the pleasantly spent moments and we will definitely return.

Very family-friendly, only two minutes from the beach. Very friendly staff 👍

Everything is harmonious and well thought out! Fifth floor, sea view (and sound of the waves), fantastic!

It was all around a nice time, just a pity that for breakfast a lot of tables by the window were reserved

It's a large hotel with a certain charm. Very unassuming from the outside. Inside (entrance hall, seating areas, dining room) it seems a bit stuck in time. But everything is clean and well-maintained. The rooms are great. Especially great with a child. They have their own bunk bed. However, they should be a certain age for that, as the ladder takes some getting used to. The room cleaning is rather mediocre; there's room for improvement. We booked all-inclusive. That's definitely unnecessary. Never again!!! Half board plus is perfectly sufficient. It's better to get something small for lunch. Lunch is rather a disservice. There was a salad (if that), a soup, and a hot dish. Everything was always very spicy and very special. And the nice alternative for children (just fries) is also worth skipping. The breakfast was excellent: a large selection of fruit, spreads, sausage, cheese, rolls, etc. You can't complain about that. Dinner took some getting used to. Luckily, everyone's tastes differ. There were dishes that were always the same (fish, cold cuts, desserts), while others changed. But some were overly seasoned and strangely mixed together. Luckily, there was salad. If you wanted to ask someone something, it was almost impossible. German is spoken very little to not at all in the dining room. A major drawback, and I would deduct more stars for that. The dishes aren't adequately labeled. It only says what they are, and sometimes you can see that something with soy or something like that is written at the bottom. But the actual ingredients were missing. What's in the casserole, for example. A real risk for allergy sufferers. And, as I said, when asked, there was no real answer. Since hardly anyone understands anything. The reception staff were always friendly and helpful. The guest relations manager was great. She organized everything, helped us a lot, and supported us. She was very helpful. But also limited in her abilities. It would be great for the guest if the problems/difficulties could be resolved. Which wasn't always the case. The thermal baths are great. They just need a renovation. The location to the beach and into town is fantastic. Overall, a hotel with some 80s charm. Not really suitable for a fussy child. It's a waste of money, considering it's already quite expensive.

The hotel with Baltic Sea views on the 5th, 6th, and 7th floors has a great location on Zinnowitz's beach promenade and a fantastic view of the Baltic Sea and the pier with its diving gondola.

For anyone who likes the charm of a FDGB home with the influence of the old Interhotel, this is a good place.

Great location, great staff, the room could use a few pictures on the wall. Breakfast was well-stocked and tasty.

Very nice, helpful and competent staff.

We had a lovely mother-daughter (85/56) vacation in two rooms. Everything was perfect. The rooms facing the Baltic Sea with a view of the pier 🤗. The food and drinks. Brandon in the evenings with live music. Beach chair, Amber thermal baths, and the friendly staff. Many thanks to the team at the Baltic Hotel. We'll be back next year!

Food rather modest, except for a great breakfast. Seawater pool excellent.

The hotel was great for its size, the staff was friendly. The thermal baths were fantastic, and the location is right on the beach.

Highly recommended for clubs and school groups. Located directly on the Baltic Sea. A 3-5 minute walk away.

Great hotel with great value for money Five days of excellent food Great location right on the white, fine sandy beach Everything was perfect, we'd love to come back 👍

This was our first time at the Baltic Sport and Holiday Hotel and we were thrilled. It's beautifully located, right on the promenade, just a few meters from the beach, very quiet and relaxing. The reception was very friendly, and check-in went smoothly. We had a room with a sea view on the 6th floor, which offered a wonderful view of the Baltic Sea. Our room was very clean and functionally furnished (plenty of storage space). The bathroom is a bit small, but adequate. Breakfast and dinner were very varied and delicious. The staff were very prompt and accommodating. High praise! We went to the Bernsteintherme every day, a highlight of the hotel and highly recommended! Long walks on the beach and along the promenade contributed to our relaxation. We spent four wonderful days on holiday and will definitely recommend the Baltic. Best regards, the Köchele family

The level has dropped considerably

Very good food, good breakfast and good staff. The room is very clean. A little bit too much for the price of the rest of the year. Very good location, delicious food and very nice service. The rooms are very clean. A great place to relax all year round.

Breakfast and dinner were excellent and very varied. Unfortunately, the mattress in the room was very soft and uncomfortable. The thermal baths were more like a slightly larger swimming pool. A plus point is the wonderful live music by Brendan Kidulis. We enjoyed the evenings with him :)

I give it 5 stars with a clear conscience. We're very satisfied with everything.

Worn-out rooms Canteen food Far too few staff for this bunker of beds Resulting in long waiting times at all service points (reception, restaurants, etc.)

A lot has changed since our last stay. We were surprised by a few things, both positive and negative. The bathroom was new and had a large shower. Great! I think parking at 15 euros per day/night is a bit excessive. The price-performance ratio has increased considerably for the same service. It's a shame. 38 euros per person for the evening buffet, which you can book later, is pretty steep. Otherwise, the thermal baths were once again really relaxing. The staff were very friendly. In the end, I have to say that not being able to check into the room until 4 p.m. was not very nice, even though we had been promised 3 p.m. at the latest. We were already at the hotel by 1 p.m.

The hotel was great, everything was perfect

A very nice week spent in Zinnowitz at the Baltic Hotel

We spent a weekend in Zinnowitz and stayed at the Baltic for the first time. The reception was very friendly at check-in. The rooms are functionally furnished and very clean, thumbs up for the service 👍🏼 The hotel's location is very good, right on the promenade and the beach. The best part, however, is the hotel's thermal spa. There are two different areas and an outdoor pool. The temperatures were very pleasant, and the entire thermal spa area was really clean and tidy. We unconditionally recommend the Baltic, including the Bernstein Thermal Spa! To the entire team, keep up the good work! Thank you for the wonderful weekend!

We were there from May 20th to May 24th, 2025. The reception was very courteous, and all our questions were answered immediately. The rooms were solidly furnished; everything was clean and functional. We booked breakfast and dinner, which were varied and absolutely delicious. In the evening, you could order cocktails or other drinks at the bar if you wanted, which made it easy to meet other guests. We met a really great group from Brandenburg (Lobetal Foundation) who were vacationing there with people with disabilities. We and other guests were impressed by the openness and empathy of these carers. Such a fun group! While this certainly doesn't belong in this review, it must be mentioned that this hotel is also fully geared towards people with disabilities. We will definitely be back.

Highly recommended for both humans and four-legged friends. Great service and super friendly staff.

Very nice hotel, large room in a quiet location with a wonderful view of the Baltic Sea! The food is good and varied, and drinks are reasonably priced. The pool area and spa are fantastic! The always friendly and competent hotel staff, who fulfill our every wish, deserve special praise! We are very satisfied overall and would happily recommend the hotel!

We were able to sleep very well here and would recommend it to families

Thank you, especially to the colleagues in the reservation, great service, great communication, that's what we mean by customer-friendly

First vacation as a family with a toddler—highly recommended. The free swimming pool, kids' club, all the staff very friendly, and the rooms clean.

The hotel is quite large. It's very crowded, but the rooms are fairly well-spaced. The thermal baths are great and, above all, perfectly accessible by elevator. The family rooms are okay, but quite small.

Absolutely...everything was great Excellent value for money

The rooms are very warm but nicely decorated. The food is also very good.

Beautiful seaside resort. Hotel spa & wellness area great. Breakfast selection ok dinner selection good quality of food and free soft drinks not recommended. Staff super nice and helpful.

Unfortunately, I was only there for 5 days with a coach company and was very satisfied. A pleasant, friendly atmosphere throughout the house, and good and varied cuisine.

Breakfast was great, we had booked dinner, we were very disappointed, the cheapest of the cheapest, little choice. Otherwise super nice hotel, good location, nice staff and the SAP area with outdoor area is very nice 🤩

Yes, in every way. The only thing to consider here is the size of the house - the distances are quite long. The staff is super nice. The food was excellent. All in all a great hotel.

Top location with pub and entertainment until 11pm

We've been coming here for about 25 years, so you can say everything is top reception, Ms. OLa and Mr. Mariusz are nice

Unfortunately, the three of us were only in the Bernsteintherme and in the wellness area as day guests and therefore we cannot judge the rooms. The Bernsteintherme was great and the full body massage from Sandya Kumari and the back massages from her colleagues were great. The wellness treatments are really recommended. The three of us were very satisfied and will come back. Kind regards, Anja Kannenberg

Great hotel to feel good and relax.

The hotel is very nice and located close to the beach and surrounded by beautiful pine trees. The service is very friendly and helpful. The rooms are very clean. The breakfast and dinner buffets are very delicious and have something for every taste. Using the beautiful Bernsteintherme thermal baths is a great offer. We had 3 wonderful overnight stays and were able to enjoy the relaxing Baltic Sea. Thanks. We'll definitely be back. Bartels family from Berlin.

Disappointing stay - no recovery possible Unfortunately the hotel could not meet my expectations. My room was directly across from four elevators, which resulted in constant noise. Unfortunately, the hotel did not respond to my request for an accommodating solution. I am a frequent guest on Usedom and have already gotten to know many hotels on the island. In comparison, this hotel unfortunately lacks a feel-good atmosphere and service orientation. I can therefore not recommend this hotel for a relaxing holiday.

Beautifully situated on the beach, with its own thermal spa

We stayed in a double room with a view of the parking lot/inland for 4 days and were really happy with it. On the 6th floor you have a wonderful view over Usedom, you can see the sunset, you have peace and quiet and there is an elevator. The cleaning service was really thorough and we really liked the new bottle of water in the room every day. The location is also unbeatable, right on the promenade which gave access to the beach, only separated by a very thin patch of forest. I had asked in advance for a vegan alternative at the breakfast buffet and this was partly granted. A sausage or cheese alternative would have been nice but that's just my personal opinion. In any case, you are very healthy and full. The breakfast was very fresh and rich. In the evening there was musical entertainment in the in-house pub, which we really enjoyed, the musicians were very talented. The free, in-house access to the thermal bath was also an absolute highlight. After long hikes, this was a great place to switch off, relax or get some exercise. Here too there were offers for guided water movement. Apparently it was fun for children too. We are very happy about our booking in the Baltic and will remember this time with great joy.

A fantastic hotel right on the promenade. Great, spacious rooms and beautiful bathrooms. The breakfast and dinner buffets are plentiful, varied, and definitely have something for everyone. The foyer offers plenty of seating and a great bar with delicious cocktails. We can't comment on the wellness area or the swimming pools, as we didn't use them. We'd be happy to come back.

Well, here the old GDR ambience collides with the new times. A basic Polish course is mandatory at reception. Difficult to understand the lady who, according to her, has been working there for 14 years. Well, booked through booking, arrival time set at 2 p.m. again. The room was probably not available at that time. Check in only from 4 p.m., if you're lucky you can of course get in before then. In order to use the parking lot you first have to get your room card. Apparently there was a lot of value placed on a lot of space. Throughout the hotel it is always noticeable how much space is actually wasted and the feel-good atmosphere is often missing. The sea view room is basically well furnished. However, you can notice the old prefabricated building style. Otherwise clean and you have everything you need. We accepted the offer to use the thermal baths. We are constantly looking for beautiful places. However, we were more than disappointed with the thermal baths. The water seemed to be definitely colder than stated and the feel-good atmosphere was somehow missing here too. If you know other thermal baths you will understand what I mean. Somehow there is no suitable decoration here, palm trees or anything else. The windows are extremely calcified and the frames are partly corroded by rust. Time seems to have somehow stood still. 20 years ago that was definitely a blessing. Otherwise the place is of course awesome. Proximity to the beach and the cleanliness of the beach is a trademark of the place. We were woken up looking for construction work on the roof. Of course, as a vacationer, what's not so nice is the necessary work that has to be done. Personally, it got on my nerves. Breakfast was included in the price and the selection was really great and varied. Fresh coffee or other drinks to choose from.

I have already offered more for much less money

Great short vacation, would love to go again

Dog friendly hotel in a top location. There is nothing better than taking your four-legged friend for a walk on the beach in the morning and the sun rising over the Baltic Sea. Great relaxed hotel in the off season. We'll be back in November :-)

The location is great and the view from the 6th and 7th floors is great. The room is ok, but the bathroom is too small. When you sit on the toilet you have to be careful not to burn yourself on the heater. The restaurant exudes the charm of 35 years ago and the breakfast selection is geared towards masses and is more reminiscent of packaged food from the supermarket. The thermal baths are ok.

Great hotel, nice rooms, very nice staff. Definitely coming back.

Can highly recommend this place. This is where the former GDR meets FRG. Really lovingly designed with a huge spa area. Restaurants and bars are all top. Staff very friendly and accommodating. The location right on the beach and the beach access from the sauna are unbeatable. In about 200m you are at the Zinnowitz pier and the town center. Parking spaces are plentiful. Buffet breakfast was good. I will come again.

Very tasty food and good service. Close to the beach.

We are here for the 5th time and are thrilled again. Especially in the morning before breakfast, a quick dip in the elevator with a bathrobe and a swim in the seawater pool outside is hard to top...

Unfortunately the hotel is also getting old. The food is varied, but sometimes very overcooked and not exactly tasty. The dining room is huge and loud. The wellness area is nice, the fitness room is tiny and you have to pay extra for the outdoor sauna. There are often long waiting times at the reception because, like everywhere else, there is a lack of staff. You constantly have to wait in line for at least 5 minutes at the elevators. The parking spaces in front of the hotel are outrageously expensive. The one musician in the bar has been playing the same songs for years. It's sometimes very loud and you don't get any seats. A very clear yes for the hotel with very generous prices. Unfortunately, the charm of the old years has gone with the wind.

The price-performance ratio is by no means appropriate. The service is miserable and not very welcoming for a 4* hotel, the food is mediocre at best and the spa cannot keep up with a modern spa. There is no reason to visit this hotel again.

Absolutely, very good value for money. A great wellness offer and a great breakfast buffet.

For years, it's not without reason that I celebrate my birthday in the Baltic in winter. In my opinion, the hotel meets a high standard of comfort and service. This year it's a big birthday with family and friends here in the hotel. I have to thank the entire house, from the cleaning staff to the service staff to the boss, for the stay and the opportunity to celebrate! But my special thanks go to Mr. K. B. for the conscientious organization of the celebration and to Ms. H. and her colleagues for the perfect service! An unforgettable evening! I can only recommend it! Hopefully the boss reads this too!

We spent four days at the Baltic Hotel on the Baltic Sea in February and were lucky that the sun was shining. Despite the winter temperatures, it was wonderful to walk on the beach and enjoy the clear sea air. The rooms were clean and cozy, so we felt comfortable. The breakfast was good overall and offered a large selection. However, we would have expected a wider selection at dinner - there was a lack of variety here. For the price of the stay, we would have expected more variety and quality in the food. Another point of criticism was that there were no active infusions in the sauna area, which would have made the wellness experience even more pleasant. The absolute highlight, however, was the wellness area as a whole. After a cold day it was perfect to warm up and relax - definitely the best part of the hotel! Overall, the Baltic Hotel is a solid 3-star hotel with a fantastic location. If you don't value a larger selection of sausages for dinner, more varied food and active infusions, you will still have a relaxing time here - especially when the sun is shining!

Breakfast - very good Service - good Be careful with the rooms!!! We stayed at Baltic Zinnowitz for three nights. Worth mentioning is the breakfast buffet and the family friendliness. The location near the beach and the in-house thermal bath are nice. A big negative point are the rooms on the first floor. Through the waste pipes in the bathroom you can hear every flush on the upper floors. You can also enjoy live music directly in your room until around 11 p.m., as it takes place directly below the rooms on the ground floor on 6 out of 7 days. Our course trip was okay, but next time we'll book a different hotel.

Great hotel with everything you need. The location is great, on the outskirts, close to the pier and right on the beach. Everything is easily accessible on foot. The hotel is clean and the staff helpful. The rooms (we had a family room) were first class. Newly furnished, with a small kitchenette and refrigerator. There was also an extra room with cupboards and plenty of space for storage. The thermal bath is a wonderful addition. Long opening hours and with slide, large swimming pool and small pool for non-swimmers. Plus the warm thermal bath with a beautiful outdoor area. Wonderful replacement for cooler days or when a day at the beach is not possible. It's best to come straight into the bathroom with your bathrobe on. The dining room is large and you can always find a table (we were on summer vacation). There are non-alcoholic drinks available at several locations, so you never have to wait in line. The food is varied and there is something for everyone. All around a great hotel for the family. We didn't miss anything!!

Chaos at check-in - absolutely disappointing! We have been to the Baltic Hotel Zinnowitz several times and have had good experiences so far. But this stay was an imposition! When we arrived at 3:30 p.m. we were initially assigned a double room - even though there were three of us there! Afterwards we were given a room with a double bunk bed, which was completely unsuitable for us. We were promised that a suitable room would be ready by 6 p.m. at the latest. But after asking several times, we were suddenly told that it would only be available between 6:30 p.m. and 7:00 p.m. Then the responsible employee suddenly disappeared and the department manager could not be reached and did not answer! Instead of taking responsibility, the error was blamed on the booking provider - and the hotel itself was clearly to blame! And then should we also pay compensation for the new room? That doesn't work at all! We have never experienced such a chaotic and unprofessional process in this hotel. We really hope that this doesn't happen again next time!

A dream of a hotel 😍🤩 We liked it so much that we will definitely come back to you. Super friendly staff, great breakfast, great rooms and a really great pub right in the hotel. I can't say anything negative at all.

Rooms outdated The double bed is 2 individual mattresses -> a gap in the middle and the mattresses slide apart

Yes, recommended, simply wonderful for dog owners too. Parking fee is a bit too steep, but at the hotel.

A nice hotel with lots to offer. Extremely courteous service, both at the reception and during the meal. The rooms are furnished as standard, clean and ok. The volume of the other guests is a matter of luck. You can hear everything from the hallway. The thermal bath is very nice, it is warm and cozy.

Completely satisfied. The free access to the Bernsteinterme in the house is brilliant. There is live music at the bar. Great, thumbs up.

Sea view room very nice, breakfast buffet with a good selection, can get quite crowded on weekends or in high season. The bar with live music is highly recommended. Please point out to the cleaning staff that you should wait a certain amount of time after knocking on the room door before entering the room. Spa area was not used.

Booking for 2 nights from Sunday to Tuesday was a complete success, a very nice, relaxing stay. The hotel makes a very clean impression, the rooms are of a very modern standard, especially the bathroom, which leaves nothing to be desired. Breakfast is a highlight with some special compositions that will delight your palate. Everything is decorated very appetizingly and a chef works here with passion. Overall, the staff was very friendly and charming, whether the waitress in the breakfast area or at the front desk. Conclusion: an extremely worthwhile stay with a practical train connection, about 15 minutes on foot from the train station. We'll be back.

positive: - Location - the wonderful fireworks display on December 31st. - small gift for the New Year negative: - ice cold heater that took hours to warm up - Poor language skills of the staff, they often didn't understand what you wanted - Poor quality of the buffet dinner on the first evening (only frozen hot dishes) - Poor organization of the New Year's Eve buffet (it felt like hours were waiting for drinks, food was only replenished very slowly and there were very long waiting times) - "Thermal" pool much too cold - Room facilities outdated and very rudimentary - Price/performance ratio is absolutely not right

We stayed at the hotel over New Year's Eve. The rooms are spacious and sufficient. The cleaning of the rooms was also thorough and took place every day. However, the New Year's Eve arrangement is not particularly recommended. Since the hotel is very large, not all of the guests could fit in the actual hall where the program took place. We were seated at a table with other guests in another room. The buffet also left something to be desired and wasn't really varied. Overall, the location of the hotel is very nice and is suitable for short vacations.

Simply a great location and the Baltic Sea is always good for a trip

The location and the rooms are great. However, there are a few things to complain about: The service and the specialists are totally chaotic. The bar usually closes 1 hour before the actual closing time and empty glasses and guests still sitting are left unnoticed and the bar is locked. In addition, not a single meal in the in-house restaurant went by without glasses, plates or cutlery being dropped. The room service only makes the beds and puts the dirty glasses (with a bottle of water) upside down on the tray. The in-house swimming pool (bathing world) felt cold from the inside. (Of course it's January and not a perfect time for swimming, but you can make sure you don't end up shivering on the lounger after swimming.) We can recommend the hotel, but you have to use it with a lot of caution if you are hoping for a luxurious vacation.

We spent a few nights there at the turn of the year and attended the New Year's Eve celebration. The food, the music, the ambience, the mood, it was all perfect. We had a nice stay. It's really a nice hotel. Keep it up.