Baltic Sport- und Ferienhotel in Zinnowitz

Unfortunately, the three of us were only in the Bernsteintherme and in the wellness area as day guests and therefore we cannot judge the rooms. The Bernsteintherme was great and the full body massage from Sandya Kumari and the back massages from her colleagues were great. The wellness treatments are really recommended. The three of us were very satisfied and will come back. Kind regards, Anja Kannenberg

Great hotel to feel good and relax.

The hotel is very nice and located close to the beach and surrounded by beautiful pine trees. The service is very friendly and helpful. The rooms are very clean. The breakfast and dinner buffets are very delicious and have something for every taste. Using the beautiful Bernsteintherme thermal baths is a great offer. We had 3 wonderful overnight stays and were able to enjoy the relaxing Baltic Sea. Thanks. We'll definitely be back. Bartels family from Berlin.

Disappointing stay - no recovery possible Unfortunately the hotel could not meet my expectations. My room was directly across from four elevators, which resulted in constant noise. Unfortunately, the hotel did not respond to my request for an accommodating solution. I am a frequent guest on Usedom and have already gotten to know many hotels on the island. In comparison, this hotel unfortunately lacks a feel-good atmosphere and service orientation. I can therefore not recommend this hotel for a relaxing holiday.

Beautifully situated on the beach, with its own thermal spa

A fantastic hotel right on the promenade. Great, spacious rooms and beautiful bathrooms. The breakfast and dinner buffets are plentiful, varied, and definitely have something for everyone. The foyer offers plenty of seating and a great bar with delicious cocktails. We can't comment on the wellness area or the swimming pools, as we didn't use them. We'd be happy to come back.

We stayed in a double room with a view of the parking lot/inland for 4 days and were really happy with it. On the 6th floor you have a wonderful view over Usedom, you can see the sunset, you have peace and quiet and there is an elevator. The cleaning service was really thorough and we really liked the new bottle of water in the room every day. The location is also unbeatable, right on the promenade which gave access to the beach, only separated by a very thin patch of forest. I had asked in advance for a vegan alternative at the breakfast buffet and this was partly granted. A sausage or cheese alternative would have been nice but that's just my personal opinion. In any case, you are very healthy and full. The breakfast was very fresh and rich. In the evening there was musical entertainment in the in-house pub, which we really enjoyed, the musicians were very talented. The free, in-house access to the thermal bath was also an absolute highlight. After long hikes, this was a great place to switch off, relax or get some exercise. Here too there were offers for guided water movement. Apparently it was fun for children too. We are very happy about our booking in the Baltic and will remember this time with great joy.

Well, here the old GDR ambience collides with the new times. A basic Polish course is mandatory at reception. Difficult to understand the lady who, according to her, has been working there for 14 years. Well, booked through booking, arrival time set at 2 p.m. again. The room was probably not available at that time. Check in only from 4 p.m., if you're lucky you can of course get in before then. In order to use the parking lot you first have to get your room card. Apparently there was a lot of value placed on a lot of space. Throughout the hotel it is always noticeable how much space is actually wasted and the feel-good atmosphere is often missing. The sea view room is basically well furnished. However, you can notice the old prefabricated building style. Otherwise clean and you have everything you need. We accepted the offer to use the thermal baths. We are constantly looking for beautiful places. However, we were more than disappointed with the thermal baths. The water seemed to be definitely colder than stated and the feel-good atmosphere was somehow missing here too. If you know other thermal baths you will understand what I mean. Somehow there is no suitable decoration here, palm trees or anything else. The windows are extremely calcified and the frames are partly corroded by rust. Time seems to have somehow stood still. 20 years ago that was definitely a blessing. Otherwise the place is of course awesome. Proximity to the beach and the cleanliness of the beach is a trademark of the place. We were woken up looking for construction work on the roof. Of course, as a vacationer, what's not so nice is the necessary work that has to be done. Personally, it got on my nerves. Breakfast was included in the price and the selection was really great and varied. Fresh coffee or other drinks to choose from.

I have already offered more for much less money

Great short vacation, would love to go again

Dog friendly hotel in a top location. There is nothing better than taking your four-legged friend for a walk on the beach in the morning and the sun rising over the Baltic Sea. Great relaxed hotel in the off season. We'll be back in November :-)

The location is great and the view from the 6th and 7th floors is great. The room is ok, but the bathroom is too small. When you sit on the toilet you have to be careful not to burn yourself on the heater. The restaurant exudes the charm of 35 years ago and the breakfast selection is geared towards masses and is more reminiscent of packaged food from the supermarket. The thermal baths are ok.

Great hotel, nice rooms, very nice staff. Definitely coming back.

Can highly recommend this place. This is where the former GDR meets FRG. Really lovingly designed with a huge spa area. Restaurants and bars are all top. Staff very friendly and accommodating. The location right on the beach and the beach access from the sauna are unbeatable. In about 200m you are at the Zinnowitz pier and the town center. Parking spaces are plentiful. Buffet breakfast was good. I will come again.

Very tasty food and good service. Close to the beach.

We are here for the 5th time and are thrilled again. Especially in the morning before breakfast, a quick dip in the elevator with a bathrobe and a swim in the seawater pool outside is hard to top...

Unfortunately the hotel is also getting old. The food is varied, but sometimes very overcooked and not exactly tasty. The dining room is huge and loud. The wellness area is nice, the fitness room is tiny and you have to pay extra for the outdoor sauna. There are often long waiting times at the reception because, like everywhere else, there is a lack of staff. You constantly have to wait in line for at least 5 minutes at the elevators. The parking spaces in front of the hotel are outrageously expensive. The one musician in the bar has been playing the same songs for years. It's sometimes very loud and you don't get any seats. A very clear yes for the hotel with very generous prices. Unfortunately, the charm of the old years has gone with the wind.

We've been coming here for about 25 years, so you can say everything is top reception, Ms. OLa and Mr. Mariusz are nice

The price-performance ratio is by no means appropriate. The service is miserable and not very welcoming for a 4* hotel, the food is mediocre at best and the spa cannot keep up with a modern spa. There is no reason to visit this hotel again.

Absolutely, very good value for money. A great wellness offer and a great breakfast buffet.

For years, it's not without reason that I celebrate my birthday in the Baltic in winter. In my opinion, the hotel meets a high standard of comfort and service. This year it's a big birthday with family and friends here in the hotel. I have to thank the entire house, from the cleaning staff to the service staff to the boss, for the stay and the opportunity to celebrate! But my special thanks go to Mr. K. B. for the conscientious organization of the celebration and to Ms. H. and her colleagues for the perfect service! An unforgettable evening! I can only recommend it! Hopefully the boss reads this too!

We spent four days at the Baltic Hotel on the Baltic Sea in February and were lucky that the sun was shining. Despite the winter temperatures, it was wonderful to walk on the beach and enjoy the clear sea air. The rooms were clean and cozy, so we felt comfortable. The breakfast was good overall and offered a large selection. However, we would have expected a wider selection at dinner - there was a lack of variety here. For the price of the stay, we would have expected more variety and quality in the food. Another point of criticism was that there were no active infusions in the sauna area, which would have made the wellness experience even more pleasant. The absolute highlight, however, was the wellness area as a whole. After a cold day it was perfect to warm up and relax - definitely the best part of the hotel! Overall, the Baltic Hotel is a solid 3-star hotel with a fantastic location. If you don't value a larger selection of sausages for dinner, more varied food and active infusions, you will still have a relaxing time here - especially when the sun is shining!

Breakfast - very good Service - good Be careful with the rooms!!! We stayed at Baltic Zinnowitz for three nights. Worth mentioning is the breakfast buffet and the family friendliness. The location near the beach and the in-house thermal bath are nice. A big negative point are the rooms on the first floor. Through the waste pipes in the bathroom you can hear every flush on the upper floors. You can also enjoy live music directly in your room until around 11 p.m., as it takes place directly below the rooms on the ground floor on 6 out of 7 days. Our course trip was okay, but next time we'll book a different hotel.

Great hotel with everything you need. The location is great, on the outskirts, close to the pier and right on the beach. Everything is easily accessible on foot. The hotel is clean and the staff helpful. The rooms (we had a family room) were first class. Newly furnished, with a small kitchenette and refrigerator. There was also an extra room with cupboards and plenty of space for storage. The thermal bath is a wonderful addition. Long opening hours and with slide, large swimming pool and small pool for non-swimmers. Plus the warm thermal bath with a beautiful outdoor area. Wonderful replacement for cooler days or when a day at the beach is not possible. It's best to come straight into the bathroom with your bathrobe on. The dining room is large and you can always find a table (we were on summer vacation). There are non-alcoholic drinks available at several locations, so you never have to wait in line. The food is varied and there is something for everyone. All around a great hotel for the family. We didn't miss anything!!

Chaos at check-in - absolutely disappointing! We have been to the Baltic Hotel Zinnowitz several times and have had good experiences so far. But this stay was an imposition! When we arrived at 3:30 p.m. we were initially assigned a double room - even though there were three of us there! Afterwards we were given a room with a double bunk bed, which was completely unsuitable for us. We were promised that a suitable room would be ready by 6 p.m. at the latest. But after asking several times, we were suddenly told that it would only be available between 6:30 p.m. and 7:00 p.m. Then the responsible employee suddenly disappeared and the department manager could not be reached and did not answer! Instead of taking responsibility, the error was blamed on the booking provider - and the hotel itself was clearly to blame! And then should we also pay compensation for the new room? That doesn't work at all! We have never experienced such a chaotic and unprofessional process in this hotel. We really hope that this doesn't happen again next time!

A dream of a hotel 😍🤩 We liked it so much that we will definitely come back to you. Super friendly staff, great breakfast, great rooms and a really great pub right in the hotel. I can't say anything negative at all.

Rooms outdated The double bed is 2 individual mattresses -> a gap in the middle and the mattresses slide apart

Yes, recommended, simply wonderful for dog owners too. Parking fee is a bit too steep, but at the hotel.

A nice hotel with lots to offer. Extremely courteous service, both at the reception and during the meal. The rooms are furnished as standard, clean and ok. The volume of the other guests is a matter of luck. You can hear everything from the hallway. The thermal bath is very nice, it is warm and cozy.

Completely satisfied. The free access to the Bernsteinterme in the house is brilliant. There is live music at the bar. Great, thumbs up.

Sea view room very nice, breakfast buffet with a good selection, can get quite crowded on weekends or in high season. The bar with live music is highly recommended. Please point out to the cleaning staff that you should wait a certain amount of time after knocking on the room door before entering the room. Spa area was not used.

Booking for 2 nights from Sunday to Tuesday was a complete success, a very nice, relaxing stay. The hotel makes a very clean impression, the rooms are of a very modern standard, especially the bathroom, which leaves nothing to be desired. Breakfast is a highlight with some special compositions that will delight your palate. Everything is decorated very appetizingly and a chef works here with passion. Overall, the staff was very friendly and charming, whether the waitress in the breakfast area or at the front desk. Conclusion: an extremely worthwhile stay with a practical train connection, about 15 minutes on foot from the train station. We'll be back.

positive: - Location - the wonderful fireworks display on December 31st. - small gift for the New Year negative: - ice cold heater that took hours to warm up - Poor language skills of the staff, they often didn't understand what you wanted - Poor quality of the buffet dinner on the first evening (only frozen hot dishes) - Poor organization of the New Year's Eve buffet (it felt like hours were waiting for drinks, food was only replenished very slowly and there were very long waiting times) - "Thermal" pool much too cold - Room facilities outdated and very rudimentary - Price/performance ratio is absolutely not right

We stayed at the hotel over New Year's Eve. The rooms are spacious and sufficient. The cleaning of the rooms was also thorough and took place every day. However, the New Year's Eve arrangement is not particularly recommended. Since the hotel is very large, not all of the guests could fit in the actual hall where the program took place. We were seated at a table with other guests in another room. The buffet also left something to be desired and wasn't really varied. Overall, the location of the hotel is very nice and is suitable for short vacations.

Simply a great location and the Baltic Sea is always good for a trip

The location and the rooms are great. However, there are a few things to complain about: The service and the specialists are totally chaotic. The bar usually closes 1 hour before the actual closing time and empty glasses and guests still sitting are left unnoticed and the bar is locked. In addition, not a single meal in the in-house restaurant went by without glasses, plates or cutlery being dropped. The room service only makes the beds and puts the dirty glasses (with a bottle of water) upside down on the tray. The in-house swimming pool (bathing world) felt cold from the inside. (Of course it's January and not a perfect time for swimming, but you can make sure you don't end up shivering on the lounger after swimming.) We can recommend the hotel, but you have to use it with a lot of caution if you are hoping for a luxurious vacation.

We spent a few nights there at the turn of the year and attended the New Year's Eve celebration. The food, the music, the ambience, the mood, it was all perfect. We had a nice stay. It's really a nice hotel. Keep it up.

Great hotel with good sea views. We had a mini family suite. The bathrooms are too small, but there are nice, large rooms and even an extra, nice-sized closet for storing clothes. Everything was very clean and tidy. Sensational swimming pool and sauna area. We were there over New Year's Eve. Unfortunately it was very full and therefore sometimes overcrowded at the buffet etc. The New Year's Eve band was very much aimed at the older audience. We would have liked more variety in the program. Due to its size, I would not choose this hotel again for such a major event. Otherwise it's really worth an overnight stay!

Quite okay, but small rooms, little space in the sauna and expensive parking. But very tasty food and nice staff.

Our wishes were fulfilled. Rooms of fellow travelers should be next to each other if possible. THANKS!!! Pleasant atmosphere. Very nice Christmas decoration. Breakfast: Large selection. Friendly employees, Spa area top!! 2 pillows very good. We felt very comfortable and will definitely come back!!!

Hotel ok so far. Access to the Bernsteintherme is definitely a plus. I just didn't find the included breakfast very varied

Over Christmas - on Christmas Eve there was duck breast - unfortunately not edible - bloodier than a steak and unfortunately without any taste. There was supposed to be goose leg on Christmas Day *unfortunately far too few Guests arriving late had to look into the tube. As a replacement there was the bloody duck breast from the day before or you would have to wait an hour for a new leg of goose. Otherwise, an effort was made. My conclusion: no longer go there during the holidays.

Very nice atmosphere to relax in. Very comfortably furnished, especially at Christmas time, with quiet Christmas music in the background.

Nice holiday hotel if you can stand the size. Restaurant is somewhat reminiscent of a dining room. Not very comfortable. Great bar. Rooms ok.

Once a year and in the run-up to Christmas...a must for us...totally relaxing and relaxing

We felt comfortable here for a weekend in December. Particularly worth mentioning is the great, friendly staff, the proximity to the Baltic Sea, a 25m seawater pool with a pleasant atmosphere, 4 saunas, a warm outdoor pool, and a really good breakfast with various hot and cold dishes, which are always replenished. Bathrobes at no extra charge! The bathrooms are sober white and the rooms are good, the lighting is pleasant and can also be indirect, the windows can be opened completely. We say thank you.

A very nice hotel and under good management. There's nothing wrong with it. Hardworking staff in the kitchen and in service. It's crazy what is being done to satisfy so many people. The buffet offering is of good quality and tasty and there is something for every taste! The only thing that bothered me was the noise level due to the large area. It would be appropriate to perhaps bring a little more peace to this huge area by dividing the rooms. Uncleared tables without guests, guests looking for a place, then looking for cutlery and glasses and guests moving to or from the buffet with their plates cause a lot of unrest! This put a lot of stress on me, unfortunately! I would rather wait in front of it and then be assigned a seat than the hustle and bustle that was there. There were 5 of us and unfortunately it wasn't nice. A possibility to put your used plates somewhere on a service cart, because the staff couldn't clear dishes from the table for different courses and would relieve the burden.

Very big bed castle, but great here.

Funny clash of modern and pre-revolution charm. The breakfast was great and the proximity to the beach combined with the huge spa landscape is awesome :)

It is a huge hotel with advantages and disadvantages.

We were satisfied with the breakfast offerings. There was everything you could want, sausage, cheese, fish, fruit and vegetables as well as bread, various rolls and other things. Eggs, cereal, different types of milk, etc. Coffee whatever you like. The rooms were nice too, a little mango; The wet room was clean and quite but not very new. So a walk-in shower would be nicer. Sivice was OK. and employees were friendly. So we liked it and we're going back.

We stayed here for a week in November, out of season. The connection with the Bernsteintherme thermal baths is brilliant. The rooms are neat and if you have a sea view and get one at the top of the hotel the view is fantastic. Breakfast is very good with lots of changing hot dishes and everything your heart desires, but it can be very cool even in the quiet off-season, which is something we didn't expect. The pub in the hotel is also good. We didn't test any restaurants because there are some very good addresses in the nearby area... All in all, a good option, especially for a short vacation outside of the bathing season

We come here at least once a year to make extensive use of the thermal baths, saunas and wellness facilities 😊. It was good. Unfortunately not very good anymore! Although a lot of effort is being made, the shortage of staff is clearly noticeable. Receptionists who are clearly struggling for composure, even though they are noticeably stressed and tense. Service staff, what you see there from early in the morning until the evening and when asked also tries to cover it up with a smile and nice words. Unfortunately, there is no longer any option to get a snack/cake/coffee/juice etc. in the entire wellness area. to buy. Only at snack machines ☹. The food offered at half board was okay. Unfortunately you can't make soups! What I think is very, very good are the coffee machines in the dining room & the tip jars for the staff, divided into kitchen & service!! So everyone gets what is meant for them. All in all it was still good & we'll be back.

My fiancé & I spent a long weekend at the hotel with the family. When we were greeted at the reception by a young, smiling man, where you could tell that he enjoyed his job, the holiday started very well. When we arrived in the room, we were very positively surprised except for two small things that we only noticed because we work in the hotel and a guest wouldn't see it. The breakfast was very rich and cozy The bar & restaurants very good & tasty. You can relax and unwind in the wellness area. Huge praise goes to the entire staff, who are always friendly, smiling and happy to have a quick chat, even though they all do an incredible job. In short, worth a visit & we will come back.

We stayed here for a short vacation with 2 children. I cannot judge the size and furnishings of the double rooms that have been described more often, we were automatically booked into a family room/apartment, with 2 bedrooms, living room, large bathroom. And with a view of the Baltic Sea from every room for a really good price. The furnishings were great, there was even an electric fireplace. The staff was very friendly and helpful in every area. You could let off steam in the kids' club. The breakfast was great, of course you have to walk around at peak time until you find a table, but that's not a problem. We used both the amber thermal baths and the salt water pool, everything was clean, nothing was broken, well suited for having fun. Last but not least, the parking lot... yes, €15 per day isn't cheap, but there are plenty of other regions where you pay that much per hour! We were completely satisfied and could imagine visiting this hotel again!

Hotel is located right on the beach, not far from the pier, price/performance is ok, good service, breakfast and dinner buffets were really good - everyone can add spice to some dishes - it was ok for us

A very nice hotel with an attached thermal bath

The archery was awesome… just wow

The house and its entire staff always strive to provide the guests with the best possible care. It likes to face the daily challenges, which is also confirmed by the booking figures. We were guests in this house for the fourth time and were once again very satisfied. We can recommend the house in every respect. Say thank you very much G&G Ludwig October 2024

the bathroom and sauna area are great. The breakfast buffet was good for the size of the hotel. the room service leaves a lot to be desired. No room service at all on the first day, just quick, quick on the second day. The loft bed, for example, wasn't even made up in three days. Torn bed linen put on, but not changed despite "complaint" at reception.

I was only in the swimming pools and the sauna areas. Both were fine, although the seawater pool was very nice.

Baltic The Baltic Sport- und Ferienhotel Zinnowitz is perfectly located in the first beach location and the offer advertised on the website also convinced us to book this hotel. Unfortunately, in addition to this great location, there were also a lot of criticisms. Point 1: Determined reception staff When we arrived we knew about the expensive parking fees, but we thought we could find something cheaper. The staff at the reception made it absolutely clear that they would neither advise us on this nor that we could use less parking time than the entire time. In short, either the entire stay or nothing. Point 2: Dinner An Italian buffet was advertised, which turned out to be a cost-saving option in the smaller restaurant. The buffet consisted of 2 dishes. If both weren't your thing, you could still enjoy bread and a small selection of salads. Dinner in the main restaurant was available for an additional charge of 20 euros per person. The selection is larger here, but the salad buffet in particular was manageable and the dressing came from a bag. Point 3: Breakfast The breakfast was OK, if you don't mind standard baked rolls and waffles from Aldi. Point 4: Bernsteintherme This is a great thermal spa and the sauna area is also beautiful. The problem here is that necessary positions are not filled. The bistro and the café in the thermal baths were closed. This is particularly annoying if you buy a day ticket as a non-hotel resident and then find out that there is no food. A bathing day becomes difficult. As I said, the sauna area is great, but here too there is no one to organize the infusion. That's really a shame. In summary, the hotel suffers from a lack of staff. That's a shame and therefore not recommended.

We waited about 6 minutes until we were forced to attend by an employee who we probably disturbed while waiting. The sauna area consists of 2 separate areas that can only be reached via a long corridor, hallways and stairwells. Water is available for guests in one of the areas, but cannot be found in the other area. When asked, it was stated that it was not desirable to offer water there. The staff, if you have found any, can be described as uninterested at best. The saunas are fine, the pool too. The low score is due to the long distances and the employees as well as the lack of service.

It's always great to be in this Baltic hotel.

The rooms could be more modern. But the view, breakfast and bar as well as the wellness offer are a lot to take away from it. Thermal is okay. Pool is good, especially because of the long opening hours. This means you can swim a length before breakfast or after dinner. In short: we will be back a third time.

The only drawback was that we were on the 4th floor and never had a WiFi connection This shouldn't be the case in a hotel like this

Rooms with sea views, sea water pool and thermal bath top, very friendly service

A very large, but still very nice hotel with a great, rich breakfast and a direct path to the beach on the doorstep. The salt water baths also sweeten your day when the Baltic Sea unfortunately has mixed weather. All in all a very great hotel that I would like to visit again 🥰👍

It's worth including breakfast and entry to the Bernsteintherme. Nice and helpful staff. Very good breakfast offering.

We like it. It looks more impressive than it appears from the outside. The food is very ok. The breakfast is also great. Some of the rolls were still warm.

Well laid out with public transport

Top location right on the beach. Unfortunately, the price-performance ratio is not right. The room was very small and partly very shabby. There was also no small refrigerator. There is definitely a need for renovation here. Especially in the bathroom. The food was ok, but rather run-of-the-mill for a sports hotel. I would have expected more freshness. Since the buffet was quite cramped overall, we had great difficulty getting anything at all.

Overpriced and the food is inferior, unloving and tasteless. Is not recommended

The hotel is located directly on the beach and offers a wonderful view of the Baltic Sea. If you want to enjoy the sound of the waves as you fall asleep or in the early morning, a room facing the lake is a great option. Breakfast is plentiful with a large and varied selection. Fresh warm rolls are simply a pleasure. You'll have to wait a bit for the elevator, but if you're on vacation you shouldn't let that stress you out.

A really nice hotel, friendly staff Always a smile on your lips, little tip everything above the third floor (lake side) has a beautiful view of the sea. The Bernstein Therme is definitely worth a visit. The hotel is worth every penny.

As always, staying at Baltic is a pleasure. We are guests for the 5th time now and have absolutely nothing to complain about. Rooms are clean, bottle of water is free every day. Service is friendly. Food tastes good and is plentiful. Everything you need and more is there for both breakfast and dinner. Of course, you can always find something to criticize if you look. We're not even looking, we're just enjoying our time here in the Baltic. After all, you only have vacation once a year :-) We can't fully understand some people's reviews. The demands or ideas of individuals do not seem to be compatible with the circumstances in the Baltic. We personally think it's a shame. Because our personal favorite is the Baltic Hotel in Zinnowitz. If you are looking for a hotel close to the beach with a theme, childcare, good, rich food and friendly service, the Baltic in Zinnowitz is the right place for you. Smile 😃 and accept things as they are and enjoy life is so easy. Start today 😀 Thank you to the entire Baltic Hotel team. You do a good job every day. You can recognize us by our smile 😃 which we get back from you every day. It's nice that we'll be your guests until September 14th, 2024. The only thing that really surprised us is how tips are handled in the house. Since each department has its own tip cash register, envy and greed arise among the departments. I was personally very disturbed by the statement made by an employee: "We all have separate cash registers because otherwise the management would pocket the tips."

Large, well-run, ideally located house

The hotel is close to the beach. Rooms are well maintained, you should definitely make sure to include the safe and refrigerator (minibar) in the package when booking. I took it for granted. It was really bad that it was missing. At temperatures of 30 degrees, I would have liked to have my drinks cooled. Not being able to put my money in a room safe also left me feeling uneasy. If you want to visit the restaurant on site, you should order in advance. Otherwise you can go again. The room service was great. The ladies always changed my bathrobe or towels when I asked. They were extremely friendly. Unfortunately, I experienced something different at the reception on the day of arrival. The breakfast buffet was very plentiful and left nothing to be desired. My special thanks go to the kitchen staff. Some prices here in Zinnowitz are beyond good and bad. That's why I won't come here again. Even if you say OK, it's vacation, I'll treat myself to something, but what is expected of vacationers here is bordering on cheeky. That's my opinion, everyone can make up their own mind.

Nice room very clean. Lake view was fulfilled. Breakfast is really great. Enjoy a cocktail at the bar in the evening. I would love to come here again.

Booked half board. Only the breakfast was okay. The bathroom was too small for 2 people. Mattress were read through. But the place was great.

Beach on your doorstep, what more could you want. Always happy 🌞

The bathroom looks like it did in old times, but otherwise the bedroom is very well furnished. Food was plentiful and something different every day. Service very friendly

This was our second time here on a short vacation. All in all quite okay. The house is old, but well maintained. Of course the location and view are great if you have the right room. The elevator to get to the upper floors is in urgent need of renovation. The food (buffet) is okay for a short vacation. For a longer stay, more variety would be good.

First of all, super friendly staff, many thanks to the team! The location is great, the room with bathroom was super clean. There was a bottle of water in the room every day and, in addition to the obligatory towels, there were also bathrobes. We even had the best pillows in our bed that we have ever had in a hotel. The breakfast buffet is large and sufficient, not only with a variety of dishes but also with cold and warm drinks. Likewise dinner. The parking lot that belongs to the hotel is reasonable for the price. Unfortunately you can tell in some places that the hotel is getting older. When you opened the window frame to ventilate it, you could see that it was already pale due to the type of surface of the outside wall of the hotel. There were four elevators, two of which went to the top and two to the fifth floor. However, the programming was so old that we had to wait more than ten minutes on more than one occasion. However, the main reason for our statement is the lack of ventilation in the room. We don't expect air conditioning in Germany. But ventilation for the room would be good. The only option for this was the two windows. Here, on warm days, fresh air and a bit of cooling comes only in the evening and night hours when it is not humid. This is very uncomfortable if you are in the room for a long time during the day. Regarding the location, you can briefly say that behind the hotel there is a small strip of trees, after which you can directly see the beach and the Baltic Sea. Less than a minute's walk from the exit to the beach. At the entrance to the hotel there is a small area for cleaning your feet from the sand. There is also a table tennis table and a table football table there. The thermal baths with sea water are beautifully laid out and you can enter via a hotel corridor. The path is a little winding, but it's ok. There was also free water to drink with fresh lemon. We can't say anything about the sauna. If the opportunity arises, we'll come back again.

Can you recommend, room accessories such as kettle cups, tea and coffee and spoons would be nice.

A very nice hotel that, however, needed some minor renovation work. Otherwise very good and friendly service in all areas.

Overall impression: Very nice view and friendly reception staff who gave us a warm welcome. Parking was a bit confusing at first, but after a short explanation everything was fine. The room was a bit small for my taste and the bathroom seemed a bit older in style. However, the breakfast was excellent with a wide selection. The location right on the beach is a big plus.

A somewhat outdated hotel in a prime location. I would like to emphasize that the service and the location are really great. If you compromise on the facilities, you can spend the night there.

Thank you for the lovely holiday in your house. We, my 5 year old son and I, were guests in your house for a week. What we particularly liked was the great view of the Baltic Sea and the pier directly from our room, the short walk to the beach with lots of beach chairs. On bad days we made extensive use of the Bernsteintherme, which is easy and easy to access via a bathrobe corridor directly in the basement of the hotel. We had booked half board and were able to eat our fill of the rich breakfast and evening buffet, which changed daily. There was nothing to complain about about the food for this price and for this quantity, which had to be provided for almost all hotel guests. Luckily we managed to get a parking space right in front of the hotel, but the distances to the other parking spaces aren't really a problem. The cocktails in the bar were very tasty and the evening music from the brasserie was more relaxing than annoying listening to it through the hotel window. However, there are a few unpleasant little things worth mentioning: Some parents let their children run around the buffet and thus pose a danger to other guests, the constantly sticky floor at the children's juice machine and some messy tables left behind - the staff can't do anything about it , but unfortunately you can see their displeasure. A friendly smile would have been nice at times, plus the large proportion of staff from all sorts of countries who understand or speak little or no German. That was sometimes a bit annoying, especially when you wanted something or asked for something. A missing wristband for the thermal chip with the announcement from the sexy receptionist with the pouting lips that everyone was taken and I had to make sure I didn't lose it - otherwise 15 euros would be due - was more arrogant than binding. But we would love to come back next year.

Great location right on the water - we had half board in the morning and evening, the buffet was great... and the strawberry mohito at the bar was awesome 🔨

Unfortunately, we were disappointed when we arrived in the evening, as the reception staff were unfortunately not that friendly. Sea view was a joke (forest). No coffee and the entire property is getting quite old! And this giant block doesn't fit into Zinnowitz's beautiful picture at all. Totally overpriced for 2 nights €750 (your own fault) but not justified at all. You were no longer allowed to use the parking lot or wellness area after checking out. So won't come back and don't recommend it.

Perfect location, great indoor swimming pool and thermal bath with sea water. Rooms on floor 8 city side very warm due to sunlight in summer (suites). Evening menu is good, but stays the same for months. Beach chairs can be rented at the hotel. Parking fee 15€/night. Bicycle garage and battery charging cabinet available. E-bike batteries may not be charged in the room. Great breakfast. Overall impression and cleanliness very good.

The proximity to the beach is great, your own baskets (extra charge available) Room and breakfast are of a normal standard, food quality varies every day. Unfortunately, parking is a bit too expensive. WiFi only partially available. Otherwise satisfied / service good.

The rooms are correct and clean, everything is sufficient for a vacation, but you can't look closely, there are little mini construction sites everywhere. Service at reception, 50% very nice, the rest unfortunately understand little German. But everyone tried very hard to find a quick solution. Service in the rooms, very quick and early, do a very good job. Food service. Most of them are very nice, but it's only from the third day onwards that you know what the process is like thanks to the information from the service, everyone tells you something about the overall process... at Gynts. Most of the food was very tasty and fresh. If you ask, you can get fresh and delicious eggs and pancakes at breakfast. Important, lunch is just a snack! The daily water bottles and also the beach chairs are cool. Great proximity to the beach! Terme at the house is great!!! I'd love to come back

You make a mistake by a day and no one answers again. So really bad as a service. Deserves 0 stars per se.

The proximity to the beach is unbeatable. WiFi was not available on ours. A refrigerator would be great. Rooms are very small, but enough to accommodate everything. The bathroom is large, but there is definitely a lack of storage space. There is also a step between the hallway and the bathroom, where a noticeable marking would make sense. Food was sufficient, if you go here hungry it's your own fault. The biggest drawback is that there is not enough space to dry bathrobes, hotel towels, beach towels and swimwear. An attempt was made to curb the problem somewhat with a small electric wall heater in the bathroom, but with three people in the room it is not possible to dry everything.

One of the best hotels I have ever visited. Definitely something for water lovers. But in summer you should make sure that you get a room with a sea view (north side) so that it doesn't get too hot.

Everything is just super. Thermal pools, sea pools, and any saunas. The kitchen is magnificent.

Service great👍, breakfast perfect👍... only the scrambled eggs are a thing in themselves👎 Parking too expensive for 15 euros per day👎 Very friendly staff 👍 Bernstein Therme 👍

Absolutely amazing hotel for this budget. It is a top mid-range hotel. The staff is very friendly, the breakfast buffet is very good and sufficient. The people who vacation here are diverse and very pleasant. There is an information sheet (morning post) every morning with offers, excursion tips and weather forecast. There is a bottle of mineral water in the room every day. A short walk takes you to the in-house thermal baths. The beach promenade can be reached in 5 minutes. We just can't say anything bad and will definitely come back here. A small refrigerator would be nice in the room, but that's no problem either. Thank God you can open the windows completely! This means that even on warm sunny days there is a pleasant coolness in the evenings Air in. And with two adults in one room, it works quite well with the children too😉.