BAGUETTSKI in Kassel

If you want to eat good baguettes, this is the place to be. Just be careful of the restricted parking zone in front of the door. You can quickly get a ticket if you park there.

A very pleasant atmosphere. I'd be happy to return. The food was delicious.

One of the few places open on this tropical Monday. The terrace was very hot, and I couldn't find a good shaded spot. The atmosphere inside was strange, with rather loud elevator music. Only salads and sandwiches, all pretty similar. Salad with peppers, feta, or fried feta, etc. Not very imaginative. A button on the table beeps. You have to pick up your own order at the counter. Lots of staff. I think they put feta on the salad? Similar to La Place, but they do it much better.

Delicious food, friendly, fast service: we'll be happy to come back.

The food is really delicious and reasonably priced. We came by bike and attached the bikes to an umbrella stand. We were then told that this wasn't possible and that the stands would break. The suggestion that side racks or other storage options would be useful was dismissed in a completely unprofessional and, above all, unfriendly manner. "We won't remove a table for this, we're so cheap" - a planter would work too, but that's just our opinion! 😜 That's how you drive away customers, and on top of that, Kassel wants to become a cycling city. It's just sad when the customer isn't king but a supplicant. Thumbs down for the service - thumbs up for the food and price level.

I had a €10 voucher, and the baguette cost only €8.90. Instead of deducting €8.90 from the voucher, they took the difference without question. My colleague wanted her food wrapped and was charged 0.50 cents for the package. What a complete impudence.

Baguette was convincing all the way through 🥳

I really enjoy going to Baguetteski. My family and I often pick up something to take home. The baguettes and salads are very fresh and taste really delicious. The selection is great.

Disappointing and absolutely not customer-friendly – never again! We visited Baguettski Kassel with our son and were unfortunately completely disappointed. We were served the wrong baguette – we politely pointed out the error, but neither the waiter nor the manager were willing to take back or exchange the incorrect dish. Our son then had to eat a baguette that we hadn't ordered – and that he didn't like either. There was no concession whatsoever, no goodwill. On the contrary: They blamed us for not checking the receipt immediately. This reaction is completely incomprehensible to us – especially with such an obvious error in the order. My wife and I were also treated in a completely unfriendly manner; there was no polite tone. No apology, no replacement, no understanding – and that in a family-oriented restaurant? We are certain: This was our last visit to Baguettski. Customer friendliness and service look different.

The staff was consistently friendly, and the store made a clean, well-maintained impression. Unfortunately, the mushrooms on my ham baguette were missing in two of my three orders. This could have been quickly resolved at the store – but at home, it's annoying to only notice something like this later.

Delicious, varied baguettes and salads. Truly delicious

So, technically they look top-notch. The service matches that. And now here comes the thing: my wife buys a tuna and a mozzarella bun. For her, everything was perfect, but for me, it was just a toenail, and not just any nail, but the one on my big toe. It was simply disgusting, which is what I did afterwards. So either you're against hygiene, like cutting your nails at work, or your food supplier is obsessed with hygiene. So whatever, I'm done with the dandruff.

The salads are delicious, as is the ice cream. It's also a great place to sit and enjoy a glass of wine. 100% self-service I like the ambiance with lots of wood, light, and occasional plants, as well as art on the wall. The benches at the back, along the wall to the left of the entrance, could use an overhaul. Guests like sitting here, and unfortunately, you can see and feel it. I can recommend the baguette biscuits.

The baguettes are simply delicious!!

Friendly service. Delicious yogurt ice cream. Other dishes are rather simple. Always nice lounge music.

Very tasty baguette, freshly prepared.

Nice little cafe/restaurant. Unfortunately, there's no waiter service. The prices are okay. Recommended for a quick stop, but nothing more. Some of the benches were broken (the upholstery was badly torn), and the cakes were rather mediocre.

Food came quickly and tasted very good

I really like going here. Sometimes the salads are very thin, with not enough greens. It's not worth the price. The atmosphere is nice, but it's very loud when it's full. I always loved eating ice cream here, but for the price, it's no longer an option. I hope things don't keep getting scarcer and the prices keep getting higher. It's no longer worth the drive all the way through Kassel.

There is no condition, you order in-house and if it takes longer you get a beeper. We tried the ice cream once with strawberries and once with blueberries. It was yogurt from the machine, nothing special. The sauces weren't up to snuff, the blueberries were just out of a jar and the strawberries weren't any better. Bridged our waiting time, it doesn't have to happen again.

Either the baguettes are too small or I'm too hungry. Could have used something else. Seating is okay and the service was friendly.

Very tasty food and it was also very cheap, good service but it's better not to drive.

Everything was just wonderful! It tasted wonderful and it is very nicely decorated and not too overpriced!! I'll be back soon

Went there for the first time today. Attractive atmosphere, nice seating, good location... My baguette tasted good, but unfortunately I wasn't full. 9.90 euros for a baguette with a few lettuce leaves, that's a lot and doesn't fill me up. My friend had a salad. It was well prepared, looked good and seemed much more filling. So gladly again, but no more baguettes.

Very friendly staff. I can highly recommend the salad with sheep's cheese and olives. The latte macchiato was also very tasty. We'd love to come back.

Really great baguettes but they make Aperol with Sekt so they lose a star for that.

Very tasty 👏 only recommended 👌

Card payments only accepted for amounts over €10. Strange ideology.

Very, very nice, the staff was very friendly and I would love to come back.

So it was great in itself, but the staff at the counter were a bit irritable with each other. I thought it was unprofessional, something you don't have to notice as a guest. My chicken salad with honey mustard dressing was great 👍🏼 a little too much dressing for my taste, but that was okay next time I'll just say that I want less dressing. I would still like to come back.

Short version: unfriendly, inflexible, narrow-minded and the customer is NOT king. Long version: We came to enjoy four drinks as a family. Since my wife can't drink cold drinks due to sensitive teeth, I order two spritzers and a latte macchiato and some unchilled sparkling water. This was not available. So I asked for unchilled water medium or still. When that was also impossible, I asked for tap water. Here an older gentleman behind the counter (presumably the boss) intervened and very firmly and unfriendly refused. I made it clear that I hadn't come to be stingy and that unfortunately my wife was in pain with chilled drinks. However, the gentleman didn't want to hear this, whereupon I said that I had lost my desire and that I didn't want any more drinks. However, the gentleman at the counter insisted that I pay for the latte macchiato since he had already started it. After probably over 20 visits in the last few years, that was the last visit there for our family. Too bad!

Food tastes good, but a short-haired woman with black hair is unfriendly to every customer

Very nice, good location, good selection, delicious

very nice outside cozy in the sun

Good healthy baguettes for a fair price

We ate a chicken salad and a salmon baguette. Both really tasty (although we didn't really like the sauce on the baguette.) Unfortunately the service was a disaster! We haven't been treated so rudely in a long time. I won't come here again. Too bad...

Unfortunately there are hardly any extras... It's a shame that the seats are all already very worn out. It used to be a lot better in the city.

You never get what you order. The menu should be updated if there is always something different on the baguette.

I have been a loyal customer at Baguettski for many years and the trainees who were here with me were always enthusiastic and satisfied. The various croques and the other dishes on offer are consistently of good quality and at reasonable prices. You have to be aware that this is a self-service restaurant. You get a little alarm that vibrates and flashes when the food you ordered is ready and then you have to go to the counter to pick it up. The atmosphere is cozy, the various seating options (sitting high on the bench or comfortably in the armchair) offer something for every guest and the toilets are clean and well maintained.

The employees are totally unfriendly and very rude especially the young man with gray hair. And also the kitchen assistants are unhygienic. Their hands are not washed when they cut all the vegetables and fruits. With dirty hands. I don't recommend this restaurant.

So the blonde lady behind the counter was very rude and cute. The older gentleman at the next table was yelled at because he was sitting on the wrong chair. So despite everything, no one had to stand. Not what it used to be for a long time. Food was bland but tasted good.

I've been there many times and have never been disappointed. The baguettes always taste very good and the staff is always friendly.

Great salads, delicious cheesecake, ice cream with strawberries in the summer for years 😋 Quality always 👍 top. When we do our dog round 🐕 at Rammelsberg we end up at your place, as dogs are welcome 😊

Absolutely unfriendly staff. Food was ok. The rest absolutely without words. First the waitress rudely comes at you from the side in front of the door because you are standing there and smoking, then it goes on the same way in the store. If you don't want to have guests, just the right place behind the counter 👍🏻

Bad service and unfortunately poor food.

Last week we had a reservation for about 10 people as a larger group. When we arrived we found we had been allocated a high table. However, since three of us had babies with us, it was simply impossible for us to sit there. I then politely and respectfully asked if it would be possible to push two normal tables together, especially since they were free anyway and the restaurant still had enough space. But what happened next was simply unbelievable. Mr. Thomas J. treated me extremely unfriendly and embarrassed me in front of the whole group because he was of the opinion that it made “no sense” to put the tables together. Even though I calmly explained to him that we preferred a group table to have a better conversation, he didn't even let me finish. Instead, he repeatedly made derogatory comments and arrogantly told me that I should either "accept his opinion or leave the store." I work in the catering industry myself and therefore know how important it is to interact with guests. But this manager not only has absolutely no sensitivity, but also absolutely no respect for his customers. He called me directly and was consistently cheeky and condescending. Ultimately we decided to leave the store and go somewhere else. Conclusion: Definitely not recommended! If you value good service, give this restaurant a wide berth. One of the unfriendly experiences I've ever had - and with a group that would have certainly brought in several hundred euros in sales for the restaurant. Better stay away if you want to have a nice evening!

Super unfriendly staff! Never experienced anything like this.

• RUDE! • INFLEXIBLE! ARE ABLE TO SEND A GROUP OF 10 PEOPLE AWAY BECAUSE THEY ARE NOT ABLE TO ADD A CHAIR EVEN THOUGH THE STORE IS YAWN EMPTY. NOT RECOMMENDED!!

I order baguettes there regularly and literally every TIME! It tastes the same and perfect. It's not too dry, not 5 kilos of tuna like the other Baguettski shops. I'm just going to Willi Allee! You are the best 🙏

Food is good, service depends on the day, but an absolute no-go: no card payment under €10…

Wondering if there are different baguettes here than in the other branches? This is not an upscale restaurant so please, dear service staff, do not behave like in a high-end restaurant. Yes, normal citizens actually come in. Not just clients from Bad Wilhelmshöhe.

I always find it very tasty at Baguettski. Very nice atmosphere. I definitely recommend it.

Had the salmon sandwich. Very crispy and fresh. The price is also quite okay for the size. Self-service.

The last post is incorrect. This guy demanded and loudly harassed all the guests full of aggression. Other males offered to help the waitress and throw him out. But the waitress confidently managed to put the man in his place. There's never been anything like this before as long as I've been going to this great store. What is now being claimed here shows that the men should have thrown him out.

I only asked for 4-5 napkins and the manager didn't want to give them because they would cost money. She only gave me 2. I have never experienced anything like that in my life!!!!!!!!

Very tasty salads. Everything is always fresh.

I found it very good there. The food is great, it's clean and the furnishings are comfortable and cozy. The service is quick, but in my opinion the processing behind the counter is not extremely demanding, as long as a coach doesn't drive up... The kitchen is more challenged. The waiting time between ordering and picking up was ok 👌

Super delicious baguettes and salts. Unfortunately, an underground service! After 8 p.m., the only thing on the mind of the employees is getting off work. The gentleman who works there prefers cleaning the ice cream machine or putting away trays to taking orders. He also likes to let customers feel that they are no longer welcome as a guest in the evening. The other day there were two of them serving, or rather, two of them cleaning up. I waited 5 minutes for my order to be taken. In between, the two even prefer to eat ice cream themselves.

The food here is delicious. But it's impossible to see how the boss fleeces the employees here in front of the customers. Addendum: Staff was very unfriendly and didactic today.

Super nice advice when ordering the salads and it was delicious too

Very tasty and fresh food. Nice and clean and nice service. Unfortunately I have to change my rating. When I was there a few years ago, I was very positive about the amount of food. Today unfortunately convincing but negative. The baguette is always 30% smaller and smaller. The prices are not that cheap either. At least you could be full. Unfortunately the baguette isn't enough. Therefore from five stars to three.

There is a reasonable selection of baguettes and salads. What I've had has always tasted good. The ice cream with fruit in particular is a real highlight in summer. You can also sit nicely inside and outside on site. However, I found the staff to be rather unfriendly on my last two visits. My takeaway food was presented to me without comment. Without “please”, “bon appetit” or anything else. There wasn't even an answer to my "goodbye". That doesn't leave a particularly nice feeling. It's a shame.

A self-service restaurant, you order at the counter and get a buzzer and then have to pick up the food. That's why service only 3 stars, the staff is very friendly and accommodating. The food is really tasty, we had a baguette and a salad. It was plentiful and highly recommended.

I'm very happy with the food and the staff, very friendly, I like going there.

Perfect food, friendly staff, customer is king here! Thank you for being there!!!

Very tasty food but has now become far too expensive

I think the portion (size of the baguette) is a bit too small. Otherwise everything fits!

Good baguettes, nice staff, great location. Cozy and invites you to feel good while enjoying the baguette. It was prepared quickly and looked good too - after all, your eyes eat with you.

Delicious food but sometimes very unsympathetic staff. I've probably visited 10 times and it's confirmed every time. The boss's tone towards his employees is also not good at all. And everyone notices it.

Great store and nice atmosphere...

can only recommend great selection

Nothing to drink this time. Just two Aperol.

Delicious baguette with various toppings, crispy and baked and much more, including yoghurt ice cream

We took the baguettes with us. We had good fillings and tasted good.

Eating there is definitely worth it. Quality and price ratio is perfectly fine. In my opinion, the portions of the salads were large and the baguettes were also large and generously topped. Every order is freshly prepared. It tasted sensational. It's a shame that this shop only exists in Kassel.

The food came quickly and tasted good. The service was very friendly, especially Titian. Would love to come back

Better than the competition that takes the subway!!!

Delicious yogurt strawberry cup!!! ;)

Food was delicious! is self service but very friendly staff. Thanks.

So the Mama salad was great. It's self-service, but the system works and it's clean too.

The best thing is the ambience, bright with outdoor seating. Unfortunately, the food wasn't convincing.

Delicious baguettes and salad, especially the tuna baguette, have been with me for years

Super tasty sandwiches and salads that are freshly prepared.

Super tasty food, fast service, the only drawback: there are no vegan milk alternatives. What a shame for such a great all-round concept! The salads there, especially with the house dressing, are terrific and the yoghurt ice cream is highly recommended during the warm months! Definitely try it out 🙂

First of all, I have to mention that we have been regular customers here in Kassel/Wilhelmshöhe to this day. We were always very satisfied with the food and felt comfortable. Dear Managing Director, Dear Mr. Jüngst, please don't let this unfriendly creature, who took the orders at the cash register today, March 9, 24 at around 2 p.m., loose on your guests. The lady with short dark hair and glasses will scare your customers away! I've only ever heard of her from my friends and today we were able to get to know her when she took our order! I was born in Kassel and we regularly visit restaurants of all kinds but nothing like this has ever happened to us and we are really simple and not fussy... Everyone has a bad day sometimes but that is an absolute NO GO! She took our order and repeated every word and corrected it in a arrogant sarcastic tone even though the lady understood us very well! And if you want to correct house dressing instead of yoghurt dressing or are upset because you mix up chicken breast or turkey breast then that can certainly be done NORMALLY and FRIENDLY!!! There was much more, after us there was an older gentleman who spoke quietly and more slowly and she really rounded him out too. I still cook when I think about it! I regret that we even ate anything there... This kind of bitter dissatisfaction doesn't belong in the service. We will avoid this branch in the future as long as they serve you there.

The Aperol Spriz is awesome! D7e baguettes are ok..

Very nice late in the evening. The baguettes are delicious, the staff is really friendly and the decor is very nice. We'd love to come back!

A very good self-service restaurant. The various baguettes and also the many salads are freshly prepared and taste very tasty. The prices are absolutely acceptable. Many a large chain can learn a lesson here.

Food is delicious, one of the staff wasn't in a good mood. Otherwise nice. Gladly again

Called specifically to see if they were open on Good Friday. A young man on the other end.. Of course, we are open on Good Friday and have to work. Drove 30km. CLOSED. Mess

For me the best baguette ski. Super delicious food. Homemade cake 🍰 good drinks like Bionade. Nice staff 😃 The outdoor area is pleasant to sit on the sunny side ☀️

Delicious homemade baguettes...an enrichment of the food landscape in Kassel and has been for decades. Always crispy, fresh and well topped.

Just been there. It was dark inside, but people were there. Didn't see a sign and grabbed the door to check if it was open. Door open! Suddenly I'm yelled at: "It's closed!! You can see that!!" Extremely unfriendly. That was the last time

The older lady at the checkout is extremely unfriendly and I had the feeling that she didn't take me seriously. I also expressed my opinion here that it doesn't work that way

Hello, my dears. I was there for the first time that day. For food, it was very good. The selection is clearly laid out. The size of the baguettes is manageable. If someone is very hungry, I unfortunately find the baguettes to be small. Because of course the shop is beautifully designed and everything is beautifully prepared. But the prices are already relatively high. My companion had a salad that cost around €12 and wasn't really big for the price, but was very tasty. There was also cake which was also delicious. All in all a great shop. But I don't think the price/performance is that great. Ambiance ***** Service ***** Cleanliness ***** Eat ***** Price/performance ***.5 I will test more in the future and keep you updated.

Was there for the first time, €8 for a baguette, a proud price, a lukewarm cappuccino half a cup full for €3.10 plus self-service, no thanks

Nice, light room with comfortable seating. There is no service in that sense. Self pickup. The counter staff is usually friendly. The food is just fast food. Nice selection of drinks.

Just a tip for guests: be sure to handle your coffee carefully. If it accidentally tips over, it will not be replaced, instead you will have to pay for a new coffee :) Even at McDonald's, guests are given more value and their coffee would be replaced. A pity.

Very tasty salads with warm baguette.

Good food, nice service and also the staff and a cozy atmosphere. We'll be happy to come back says the Staufenberg 🎭 puppet theater.