Arisha's Kitchen Düsseldorf in Düsseldorf

The cleanliness in the store is commendable. Great importance is attached to hygiene here.

I'm very disappointed. I ordered a salad bag with fries and specifically asked in advance if that was possible, and was clearly told yes. But the bag was delivered without fries. When I subsequently asked why the order had been delivered incorrectly, I was immediately yelled at and not given a single opportunity to finish. I tried several times to explain that I had explicitly asked in advance and had received a clear promise, but they simply didn't let me speak. The behavior of the store manager was particularly negative. Instead of taking my concerns seriously or finding a solution, he loudly interrupted me, shouted at me, and refused to give me his name. My request to speak to the manager was rejected, claiming he wasn't there. I was then told that it was "forbidden" to put fries in a salad bag, which is in stark contradiction to the statement on my order. When I then asked for the order to be returned and for them to pick it up, he simply hung up and ended the conversation. I didn't feel taken seriously, wasn't treated with respect, and wasn't valued in any way as a customer. No one should be treated like that.

Delicious food at top prices with a friendly owner. Recommended!

Great shop, it was very tasty, even if I couldn't find the shop.

Absolutely fantastic location, and the chef is exceptional. The burgers taste amazing. You have to experience it to be believed. We'll definitely be back.