Almahabba Restaurant Abu Sultan in Köln

PLEASE DO NOT ORDER!! Two weeks ago I joined Almahabba Restaurant Abu Sultan Ordered a 2 for 1 chicken shawarma, and unfortunately I have to report a very disappointing experience. Immediately after eating the dish, I had to go to the bathroom immediately, which was already a worrying sign. But the symptoms increased: the following week I had severe stomach problems, body aches, fever and a general feeling of malaise. I was forced to go to the doctor as the symptoms kept getting worse. The diagnosis was shocking: a rare bacterial infection caused by eating the shawarma. This infection was so serious that it had to be reported to the health department. The doctor took a stool sample to determine the exact cause, and the results confirmed that the infection was caused by undercooked meat - particularly chicken. I lay in bed for almost a week, struggled with severe symptoms and had to take gastrointestinal tablets. Despite this treatment, my condition only improved after 3-4 days and I had to go to the doctor again as the symptoms continued. I can only strongly advise against ordering from this restaurant. Apparently the meat, especially chicken, is undercooked, which can lead to serious health problems. For me, this incident was not only unpleasant but also dangerous. I hope this review warns others about the risks of this restaurant.

Good food and respectful treatment The best staff

The food was very tasty and the employees were very nice but the restaurant was very small and there was no toilet

The food was delicious ✅ You wait ages after ordering ❌ The staff wasn't that friendly ❌ The price is feasible ✅ You don't feel as comfortable because you're looking at it all the time❌ Cleanliness is OK.

Don't bother ordering online. The food won't arrive.

Disgusting really burnt meat rice dry and too long of a wait over 2 hours to eat!

We visited the restaurant and sat at the table for a quarter of an hour. No one came to clean the table or asked us what we wanted. The important thing is that we ordered shawarma, potatoes, and manakish. The food was good. I will definitely visit the restaurant again and again, but I hope the table service is better. After I visited the restaurant a second and third time, I found that the quality and taste of the food had decreased a lot, and I think it will no longer be the same.

I ordered via Uber eats and the food was absolutely bland. The side salad was four slices of vegetables, the 3 shawarmas had different toppings and the fries were like cardboard and not just because of the delivery time of 2 hours.

I am a big fan of Syrian pizzas (Manakish). These are always freshly prepared. In particular, the Manakish with Syrian cheese is highly recommended. You can't get the taste of cheese everywhere. In terms of taste, this is a 10 out of 10.

The food is very fresh and delicious

We had take away and waited 40 minutes and it wasn't even busy there. The food was cold, the fries were bad, the meat was tough. Never again.

I ordered through Uber Eats and the food arrived in less than 15 minutes. No wonder it happened so quickly - it seemed like no one really tried. The food tasted like old oil and had an unpleasant aftertaste. Unfortunately, it wasn't a good experience.

the worst meal I have ever eaten in my entire 20 years I called and wanted to buy 2 chickens the employee was so unfriendly and hung up on me I went there and ordered my 2 chickens but then I saw the bones and had to I threw up the smell was so bad I was afraid to try it I wholeheartedly recommend you never eat there

We were there today on September 29th, 2024. Short version, the guy with the glasses is probably having his day. He was really disrespectful. Should be terminated. The food was still good, but you couldn't enjoy it anymore because of the guys.

The food (Arabic shawarma) we ordered tasted very good.

Super delicious food. Everything was freshly made. These are the best fries in the world!! Definitely eat :) had crispy chicken and lamb. Both tasted great. The whole team is super nice. Definitely go eat there. Absolute recommendation!!

Mega tasty, everything!!!Everything tastes fresh, the fried chicken butter is soft!!! But these fries...woah!!!!There's crack in them because they're addictive!!! The best fries I've ever eaten!!!!

First thing we waited for almost 40 minutes. There were people that came after us and got their food before us, then they came and told us that they lost our order and we should order again. When we finally got our food, the meat was raw, we told them and we got no apology and got bad looks, and we were told that we should pay half the price, when we didn't even eat half of our food. (Obviously we didn't pay) Really bad service and workers. Sure we won't pay for what do we want to pay? If you don't apologize or anything. Then what do we want to pay for the food that is not eaten or a 40-minute delay and the trains will take us? We are not the first world to report on raw food and do not eat after four quarters of reviews like this and with pictures, so don't sweat it. If your conscience is clear, we will pay you double the right to eat so that you can sleep with a clear conscience when you arrive at the restaurant. If you would like us to talk about the Verbrauchzentrale and its meaning

The wait was too long, the food arrived raw and the staff was super unfriendly and didn't even apologize. Not recommended at all, as the other reviews show. Instead of continuing like this and being unfriendly to the guests, I recommend improving your answers too. It's also unbelievable that their only solution was that we should pay half the price even though we couldn't even eat half of it was unbearable. Please improve, or be ashamed and close. And one more thing to add because of your answer, yes of course I don't pay for something I couldn't even eat, be really ashamed and see what mistakes you make. A little advice, read the reviews and see who is right. You can see how many people were given raw food. You're really funny, and let's learn to read properly. We never said anywhere that we paid for this meal. That's the last thing I have to say, because you can't get anywhere with people like that anyway because they don't want to understand what mistakes they make. I think Google translated is stuck for you, and I'm now sure that you can't read.

Chicken fajita plate: absolute madness. Homemade ayran and free tea

I ordered a shawarma plate, which cost €15 and only came with a sandwich and some fries. Tastes very bad. The meat doesn't smell good. Unfortunately I couldn't eat any more. I gave the restaurant 3 chances and was always disappointed.

The food is delicious and the service is nice

Lots of good food for little money!

I can't say anything about the taste but taking an order and being told after half an hour that the pizza hasn't been baked because a large order came in before is ridiculous and unacceptable.

Waited an hour. At the beginning they said 20m

The food is very good and the staff are friendly. I loved it

Very good service, the best Abu Sultan Al-Ward 🌹

Today we were in this restaurant and we were in the past looking for good grilled chicken in Germany like the days of Syria. Frankly, the food was fantastic and brought back sweet memories. The service and hospitality were second to none. I advise anyone who visits a respectable restaurant to come to it. Good luck, God willing.

The food is really good, the service is also good and workers are super nice . Prices are cheap compared to its good quality food

With all due respect to the restaurant staff, bad food and worse service. Yesterday the shawarma smelled like it was broken, and when I returned the shawarma plate, there was no apology, no forgiveness, no reaction. I do not wish anyone to try this restaurant, and may God bless them.

I ordered food from Lieferando with the offer: order two, get one free. In this case, I ordered the large shawarma plate. I have never left a review on Google before But since the food was so terribly bad, I'm more than just forced to take this step now. The meat (should it be chicken?) smells really really bad. It just smells like cat food.. I also have to mention that the meat was more than just hard and crusty, which made me afraid to actually eat it again Very inedible, I'm really very disappointed. Anyone who likes or wants to try Syrian cuisine. I wholeheartedly advise you not to order or eat here.

Raw meat, tasteless, no salad or vegetables at the kebab. The result was flatulence and diarrhea.

The shawarma consisted of chicken (partly raw), pickles and garlic cream. I was very disappointed.

A very bad restaurant and the store is not clean at all. My friend was poisoned by the food. He took advice. No one eats from there.

The shawarma is very good and very nice. The service is also very nice, but I did not like the atmosphere very much. After one hour, it will be crowded. I advise everyone to try their Syrian shawarma.

Unfortunately we ordered whole chicken and it came almost raw. The food doesn't taste good at all. The food would be thrown away straight away. And I called them and the worker said that he had finished work and wanted to pass it on to the boss. And no one wants to apologize to me. I didn't find it friendly at all. I wouldn't recommend it

The worst shawarma shop ever. We ordered a shawarma sandwich. There was no shawarma but tomato and pickles, and when we complained, the treatment was very bad.

The best teacher and very good food

If I didn't give anything good or a star, I wouldn't fall short. They are cheaters, and when we complain, there is no response. On the contrary, they want to cheat you. Your eye is your eye.

Worst shawarma shop in the world

I only ate vegetarian: falafel roll, mix starter and manakish with spinach and one with cheese, all super delicious. Service was quick and very friendly

We ended up here spontaneously and were totally thrilled. The pizza dough was extremely tasty and fluffy, if that doesn't convince you, the prices will convince you. We'd love to come back.

Lamb a little too dry, heated several times, not fresh, salad already older

The food is really good, but I've never eaten meat there. One star deducted because the staff sometimes has a really uninterested attitude

The treatment was bad, even before he tried the food, and there was delay and chaos

It tasted really good and I'm super happy with the performance and the workers are really nice and friendly

Great restaurant! Friendly staff, delicious lamb kebab and falafel. Highly recommended!

The long waiting time makes the food inedible. The first time I ordered grilled chicken I received it raw and had to throw it away. Today I ordered again and was specifically told to grill the chicken longer, but this time I got raw fries as you can see in the photos.

The food was very tasty. Unfortunately you can't pay with a debit card and the cash register has been closed for 6 months and when you ask about the cash receipt they say the cash register is broken and nothing is entered.

Their food was good...and today was the last time we bought a sandwich from him. .Er hatte mal leckeres Essen

It's rare that I found a restaurant here in Germany concerned about the quality of the taste that much. I could feel it with each bite nit only me also my friends commented on the taste is really amazing. Also the quantity was too much. With a very fair price.

To be honest, I don't recommend anyone to try food that is cold and old, and everything is tasteless and old.

Good food: shawarma, pizza, grilled chicken, wow.... Good service. Cleanliness and care.

Old, heated tea, stale bread, falafel tastes like crusty bread, and beans are not even. I hope you improve your work

Garbage next to cutlery Tea is old and tastes bad We didn't like the food at all Bread is old table full of dirt Prices expensive

Trying to rip you off when delivering

The food was disgusting, cold and almost spoiled. Everything was bad. It was just a waste of money for him. Never again

I often go here to eat with my boys, especially during Ramadan and it's always great. The first thing I think of after Gym is "Abu Sultan". Personally, I am an absolute fan of the Zinger plate with fries and an Ayran, which is the best combination for me. And above all, shawarma tastes perfect. The staff are warm and greet you and the (free) Cay after the meal is the perfect ending. In summary, I can only recommend this store. Inshallah you never close!

Everything is fine and the food is good, but if there is no music, not everyone likes to listen to music 🥲 What a good thing, may God bless you and give you wellness, thanks

I won't tell you except that God will not forgive you for such broast. It was all crispy skin and full of oil, and there was nothing but a little meat, and the color of the meat was pink and not cooked inside. I ate a little of it, and when I left immediately, I was poisoned.

Waiting for our order for an hour and the order was already on the way and then simply canceled..

I swear to God, I don't eat broasted meat, it doesn't have meat, and it's all crunchy and chewy. I ate it here and came home immediately. I was poisoned, I swear, and I didn't leave anything in my stomach.

Food was absolutely delicious, we ate there twice ! Must have if you are in cologne. Service was great and food was amazing. 5⭐️⭐️⭐️⭐️⭐️

Very bad chicken with him she looks bones my cat didn't eat the food. Unbelievable and unfriendly staff. I called to make complaints They were disrespectful I never recommend ever going to this restaurant and very expensive

I order meat Shawerma it come chicken 🍀well done

We waited for over two hours, during which time tables became available twice. Every time we wanted to sit, we were told that tables had already been reserved, even though we were there first. So zero communicates that it will take that long. Except service staff who were nice, you can km give positive feedback.

Poor quality had a stomach ache for 8 hours afterwards and it generally tasted very disgusting

Always a customer, I was and still am until the last opportunity, and then I repent, because seriously, service is service for yourself, on the basis, there are controls for taking the order, and when finished, it is returned to its rightful place again. The music, the music, the music says, inside a nightclub, there is a noise that makes you nervous. The third and fourth time, and that is why the comment was written. I called and recommended the shop’s phone when I arrived. I can't find my order on the grill, especially when I order it over the phone in order to coordinate my trip. This means a delay in ordering is unreasonable, and the most important thing is not to smile. The shop owner says, "Inside an intelligence store, and on top of that, there is no handwasher." I mean, on the basis that it is a restaurant, and I see a table inside four walls. You see, I'm tired for the sake of eating. I get money without... I'm tired and you don't understand enough... I did not know the edit box, but I will express your provocative style based on the store owner's positive criticism. You must be more professional in your response because the customer is right. Secondly, I will not stop you because each one of us is obligated to take what is due to him. Thirdly, if it were not for your false accusation, and if there is a center on the job of human beings, you still have no superiority due to your view of human beings. In the end, I am a customer and I pay. Fourthly, I was not present, and I have never seen the smiling face of anyone other than one of your workers. Fifthly, as long as the cannon is money and I see that you have a job, put an additional worker. Your job is obligatory for workers, and you do not like to suck the worker. Sixthly, just a little to get a sandwich or five, so my order is not less than 15 euros, but you are safe.

Syrian food - a new experience for us. But we will definitely repeat them. The owners were very friendly and helpful, the portions were very generous and tasty. At a good price. It's worth it

Very good falafel/shawarma shop with honest work and a fair price.

Schwarma was very bad. I don't like it at all. Meat was extremely dry

The shawarma plate with rotisserie chicken tasted good, but the meat was extremely dry, which unfortunately wasn't good at all. Otherwise prices and service are OK.

The shwarama were extremely oily, the meat in the shawarma was unrecognizable as it consisted of 90% garlic sauce, which was unappetizing. The lamb was hard as a rock and dry and the entire roll tasted burnt. Nothing about the order was edible and it definitely spoiled our appetite.

While the food at the restaurant was satisfactory, it's worth noting that the establishment is relatively small and lacks adequate handwashing facilities. Additionally, hygiene standards after meals were lacking. These factors may detract from the overall dining experience and warrant improvement.

The service is very excellent, the taste is amazing, and they deserve the best. May God grant you wellness 😁❤️

Ordered Pizza Margherita. The pizzas were ok. But the service is so unfriendly. Never smiles and is annoyed in the long run. I don't understand why you can't just be friendly. A smile can keep you coming back! Were here for the first and last time.

It's a disgrace to sell old food, the chicken in question has been turning on the spit for ages instead of throwing it away ❌, customers are trying to sell ✅. عيب

I placed an order there. The salad was sour as it had been made for days. It's the same with cucumbers. Shawarma was ok but the rest was disgusting :(

Food was very tasty! There were 4 people each with a different dish and we were all pleasantly surprised that everything was so delicious!

You are selling food to people, so try to respect people Is this broasted?? Whoever deceives us is not one of us

The service is very excellent and the taste is amazing. Everything about them is good and they deserve the best May God give you wellness.

Disgusting tasteless little meat fries from yesterday

I had ordered schawrma and was very Lekar and freisch and the employees were very nice and quick 🙌🙌

The best and most delicious food in all of Germany, something luxurious on the other hand. May God bless you and grant you success. By God, the best food in all of Germany. The Syrian Arab atmosphere is present.

Very nice restaurant excellent service

Junks worth rough me the make eat

Mashallah, delicious food, excellent service and respectable young people

Employees don't speak German. Ordering was very complicated. Tables weren't clean and had to wait until they were cleaned. After waiting for 10 minutes, the employee comes and has to take our order because it was lost. Shawarma was ordered with fries inside. The shawarma came with no fries in it. Taste: nothing special Never again.

The food was amazing, many thanks to the staff

A lot of good food and very nice treatment and service

A wonderful restaurant, good food and very clean. The staff of workers are the best you can do. Greetings to Abu Sultan’s teacher and Omar’s teacher.

Very nice food, as if I were eating in Lebanon

I've eaten there for the second time now. It's very tasty, fresh and super cheap!

We ordered fried chicken and shawarma. Both were flavorless I would say. However, the food was fresh and hot. The dining area is small and close to the kitchen, you definitely smell like food afterwards 😅. I would not go there again, or even recommend it.

If I have nothing to give him, not a salty star, I give him the fattoush as a penne and for the meat, I don’t like the cat eating it or cold food. Unfortunately, he had a very, very bad experience that will not be repeated again.

Heute besuchte ich das Almhaba Restaurant und entschied mich für eine Mahlzeit zum Mitnehmen. Das Essen war ein wahrer Gaumenschmaus - jeder Bissen eine Freude. Die Qualität der Speisen war ausgezeichnet, und der Geschmack hat meine Erwartungen übertroffen. Was den Service betrifft, so waren die Mitarbeiterinnen vorbildlich in ihrer Freundlichkeit und Höflichkeit. Sie haben dazu beigetragen, dass mein Besuch noch angenehmer wurde. Die Atmosphäre im Restaurant war einladend und warm, was mir sehr gefallen hat. Es gab jedoch einen kleinen Punkt, der mir auffiel: Die Zubereitung der Speisen nahm etwas mehr Zeit in Anspruch als erwartet. Obwohl dies kein großes Problem darstellte, ist es etwas, das man bedenken sollte, wenn man es eilig hat. Insgesamt war mein Erlebnis im Almhaba Restaurant sehr positiv. Die Kombination aus exzellentem Essen, freundlichem Service und angenehmer Atmosphäre macht es zu einem Ort, den ich sicher wieder besuchen werde. Ein kleiner Tipp für zukünftige Gäste: Planen Sie ein wenig extra Zeit ein, falls die Zubereitung etwas länger dauert. Es lohnt sich definitiv!

Die Speisekarte präsentierte eine beeindruckende Auswahl an Grillgerichten, die die Vielfalt der syrischen Küche widerspiegelten. Wir entschieden uns für eine Auswahl an verschiedenen Grillspießen und traditionellen Gerichten, die mit gegrilltem Fleisch zubereitet wurden. Jeder Bissen war eine Offenbarung – die zarten Fleischstücke waren perfekt gegrillt und voller Geschmack. Besonders beeindruckend waren die verschiedenen Gewürzmischungen, die den Gerichten eine einzigartige Note verliehen und den Gaumen verwöhnten. Die Kombination aus saftigem Fleisch, aromatischen Gewürzen und frischen Beilagen war ein kulinarisches Erlebnis, das in Erinnerung bleiben wird. Was den Service betrifft, so war das Personal äußerst aufmerksam und freundlich. Sie hatten nicht nur ein tiefes Verständnis für die Speisen und die Zubereitung, sondern waren auch darum bemüht, unseren Aufenthalt so angenehm wie möglich zu gestalten.

Haben eben über Lieferando bestellt und sind wirklich beeindruckt! Super leckeres warmes essen, freundliches Personal und mit viel Liebe zubereitet!! Kann ich nur weiterempfehlen ⭐⭐⭐⭐⭐

Ich habe eben dort bestellt und es war super super lecker wirklich eine 10 von 10 empfehle ich aufjedenfall weiter ❤️❤️الاكل كتير طيب انصحكم تطلبون يجنن und Service war auch super

الله يرزق اصحاب المحل ماشاءالله اصول الابداع بالشاورما بدون مجامله افضل مطعم شاورما والبروستد عندهم حكايه