Almahabba Restaurant Abu Sultan in Köln

I had this experience two weeks ago This is not the first time I have eaten here But I am very disappointed The chicken seemed stale and had been fried more than once Potatoes are black and even animals cannot eat them These are the Arabic restaurants in Germany It starts with an upward rhythm and then drops to lower levels

Very nice and courteous staff :)

Unfriendly staff, self-service, many things are not offered even though they are included on the menu. Ultimately the prices are not cheap. So it doesn't deserve more than one star

Service is more than bad and there is no cleanliness at all

Shameless store I used to order from there every week because I honestly like it too. But this is the second time they've sent me such old food, apart from the fact that it often comes out wrong. Nobody answers and if it happens there is no redress. For the first time I'm making a comment because something like this is disgusting. We order fresh food here, not something old or cold that you would throw in front of the animals like it was eaten.

A good restaurant. The food is very good and the service is excellent. I wish everyone in the restaurant good luck and success

nice makers, the makali/halloumi rolls are delicious, pizzas are really cheap and the shop is quite cozy. good night shift snack in Kalk...

My new favorite food: Syrian pizza from Abu Sultan

Please don't do it, the food was partially charred. The portion was far too small and different than the picture advertised. There were three spectacular chicken wings in two mixed grill plates. The salad was placed over the sauce, which was also very clever. So it's best to just leave it alone

I ordered, it arrived, but only half, the food wasn't as expected as what you see in the picture.

The quality and prices are okay, but everything is at the level of a snack bar. Unfortunately, I had to place my order several times during each visit - something was misunderstood, not delivered, and the language was not understood. The meat was ok, as was the falafel. The sauces (something spicy and something like hummus) didn't taste good at all. There was nothing fresh on the plate. However, the pizza-like dish was delicious. Overall, a mediocre restaurant.

They put far too much mayo in the shawarma and what's the point of mayo in a shawarma anyway? The fries were soggy and not quite cooked through, unfortunately I can't recommend them.

The worst shawarma of my life, thanks for the stomach ache.

Ordered a shawarma plate. Food didn't taste bad, but it was already cold. Two drinks were not delivered. All I am told on the phone is that the driver forgot the drinks, but the money is withheld and the drinks are not delivered again. I reported the case to Uber Eats, but Uber Eats also refuses to refund the money, instead they just want me to leave a review. That was the first and last time I ordered here!!!!

That was the first and last time I order something in this restaurant. The delivery came on time, but the food was thrown away! The chicken was completely burnt, (photo) tasted burnt and it was still raw inside! Disgusting! There was also a spoonful of rice, who is supposed to be full?? When I called and reported this, I was told there was nothing they could do. And I paid money for that. I will never order from there again!

I recently had the opportunity to try their 5x Chicken Zinger Teller for the second time, and it was an excellent experience overall. The quantity was generous, and the taste was remarkable—definitely deserving full marks in that regard. However, I must deduct one star due to the only cash payment and the online ordering process. The delivery takes an excessively long time, during which the food becomes soggy, detracting from the overall experience. That said, the ambiance of the restaurant is delightful, with a vibrant atmosphere enhanced by Arabic music playing in the background, making dining in a pleasant experience.

I can't say anything about the service since I ordered home. I had minced skewers Adana style and they had a strong fish aroma. The meat itself had nothing to do with real meat, but rather what you get at a cheap all-inclusive buffet. I was really open to trying the food there but was maximally disappointed. The side dishes were ok. Meat was so bad that I unfortunately had to throw it away. Never again.

PLEASE DO NOT ORDER!! Two weeks ago I joined Almahabba Restaurant Abu Sultan Ordered a 2 for 1 chicken shawarma, and unfortunately I have to report a very disappointing experience. Immediately after eating the dish, I had to go to the bathroom immediately, which was already a worrying sign. But the symptoms increased: the following week I had severe stomach problems, body aches, fever and a general feeling of malaise. I was forced to go to the doctor as the symptoms kept getting worse. The diagnosis was shocking: a rare bacterial infection caused by eating the shawarma. This infection was so serious that it had to be reported to the health department. The doctor took a stool sample to determine the exact cause, and the results confirmed that the infection was caused by undercooked meat - particularly chicken. I lay in bed for almost a week, struggled with severe symptoms and had to take gastrointestinal tablets. Despite this treatment, my condition only improved after 3-4 days and I had to go to the doctor again as the symptoms continued. I can only strongly advise against ordering from this restaurant. Apparently the meat, especially chicken, is undercooked, which can lead to serious health problems. For me, this incident was not only unpleasant but also dangerous. I hope this review warns others about the risks of this restaurant.

Good food and respectful treatment The best staff

The food was very tasty and the employees were very nice but the restaurant was very small and there was no toilet

The food was delicious ✅ You wait ages after ordering ❌ The staff wasn't that friendly ❌ The price is feasible ✅ You don't feel as comfortable because you're looking at it all the time❌ Cleanliness is OK.

Don't bother ordering online. The food won't arrive.

Disgusting really burnt meat rice dry and too long of a wait over 2 hours to eat!

We visited the restaurant and sat at the table for a quarter of an hour. No one came to clean the table or asked us what we wanted. The important thing is that we ordered shawarma, potatoes, and manakish. The food was good. I will definitely visit the restaurant again and again, but I hope the table service is better. After I visited the restaurant a second and third time, I found that the quality and taste of the food had decreased a lot, and I think it will no longer be the same.

I ordered via Uber eats and the food was absolutely bland. The side salad was four slices of vegetables, the 3 shawarmas had different toppings and the fries were like cardboard and not just because of the delivery time of 2 hours.

I am a big fan of Syrian pizzas (Manakish). These are always freshly prepared. In particular, the Manakish with Syrian cheese is highly recommended. You can't get the taste of cheese everywhere. In terms of taste, this is a 10 out of 10.

We had take away and waited 40 minutes and it wasn't even busy there. The food was cold, the fries were bad, the meat was tough. Never again.

The food is very fresh and delicious

I ordered through Uber Eats and the food arrived in less than 15 minutes. No wonder it happened so quickly - it seemed like no one really tried. The food tasted like old oil and had an unpleasant aftertaste. Unfortunately, it wasn't a good experience.

the worst meal I have ever eaten in my entire 20 years I called and wanted to buy 2 chickens the employee was so unfriendly and hung up on me I went there and ordered my 2 chickens but then I saw the bones and had to I threw up the smell was so bad I was afraid to try it I wholeheartedly recommend you never eat there

We were there today on September 29th, 2024. Short version, the guy with the glasses is probably having his day. He was really disrespectful. Should be terminated. The food was still good, but you couldn't enjoy it anymore because of the guys.

The food (Arabic shawarma) we ordered tasted very good.

Mega tasty, everything!!!Everything tastes fresh, the fried chicken butter is soft!!! But these fries...woah!!!!There's crack in them because they're addictive!!! The best fries I've ever eaten!!!!

Super delicious food. Everything was freshly made. These are the best fries in the world!! Definitely eat :) had crispy chicken and lamb. Both tasted great. The whole team is super nice. Definitely go eat there. Absolute recommendation!!

The wait was too long, the food arrived raw and the staff was super unfriendly and didn't even apologize. Not recommended at all, as the other reviews show. Instead of continuing like this and being unfriendly to the guests, I recommend improving your answers too. It's also unbelievable that their only solution was that we should pay half the price even though we couldn't even eat half of it was unbearable. Please improve, or be ashamed and close. And one more thing to add because of your answer, yes of course I don't pay for something I couldn't even eat, be really ashamed and see what mistakes you make. A little advice, read the reviews and see who is right. You can see how many people were given raw food. You're really funny, and let's learn to read properly. We never said anywhere that we paid for this meal. That's the last thing I have to say, because you can't get anywhere with people like that anyway because they don't want to understand what mistakes they make. I think Google translated is stuck for you, and I'm now sure that you can't read.

First thing we waited for almost 40 minutes. There were people that came after us and got their food before us, then they came and told us that they lost our order and we should order again. When we finally got our food, the meat was raw, we told them and we got no apology and got bad looks, and we were told that we should pay half the price, when we didn't even eat half of our food. (Obviously we didn't pay) Really bad service and workers. Sure we won't pay for what do we want to pay? If you don't apologize or anything. Then what do we want to pay for the food that is not eaten or a 40-minute delay and the trains will take us? We are not the first world to report on raw food and do not eat after four quarters of reviews like this and with pictures, so don't sweat it. If your conscience is clear, we will pay you double the right to eat so that you can sleep with a clear conscience when you arrive at the restaurant. If you would like us to talk about the Verbrauchzentrale and its meaning

Chicken fajita plate: absolute madness. Homemade ayran and free tea

I ordered a shawarma plate, which cost €15 and only came with a sandwich and some fries. Tastes very bad. The meat doesn't smell good. Unfortunately I couldn't eat any more. I gave the restaurant 3 chances and was always disappointed.

The food is delicious and the service is nice

I can't say anything about the taste but taking an order and being told after half an hour that the pizza hasn't been baked because a large order came in before is ridiculous and unacceptable.

Lots of good food for little money!

Waited an hour. At the beginning they said 20m

The food is very good and the staff are friendly. I loved it

Very good service, the best Abu Sultan Al-Ward 🌹

Today we were in this restaurant and we were in the past looking for good grilled chicken in Germany like the days of Syria. Frankly, the food was fantastic and brought back sweet memories. The service and hospitality were second to none. I advise anyone who visits a respectable restaurant to come to it. Good luck, God willing.

The food is really good, the service is also good and workers are super nice . Prices are cheap compared to its good quality food

With all due respect to the restaurant staff, bad food and worse service. Yesterday the shawarma smelled like it was broken, and when I returned the shawarma plate, there was no apology, no forgiveness, no reaction. I do not wish anyone to try this restaurant, and may God bless them.

I ordered food from Lieferando with the offer: order two, get one free. In this case, I ordered the large shawarma plate. I have never left a review on Google before But since the food was so terribly bad, I'm more than just forced to take this step now. The meat (should it be chicken?) smells really really bad. It just smells like cat food.. I also have to mention that the meat was more than just hard and crusty, which made me afraid to actually eat it again Very inedible, I'm really very disappointed. Anyone who likes or wants to try Syrian cuisine. I wholeheartedly advise you not to order or eat here.

Raw meat, tasteless, no salad or vegetables at the kebab. The result was flatulence and diarrhea.

The shawarma consisted of chicken (partly raw), pickles and garlic cream. I was very disappointed.

A very bad restaurant and the store is not clean at all. My friend was poisoned by the food. He took advice. No one eats from there.

The shawarma is very good and very nice. The service is also very nice, but I did not like the atmosphere very much. After one hour, it will be crowded. I advise everyone to try their Syrian shawarma.

Unfortunately we ordered whole chicken and it came almost raw. The food doesn't taste good at all. The food would be thrown away straight away. And I called them and the worker said that he had finished work and wanted to pass it on to the boss. And no one wants to apologize to me. I didn't find it friendly at all. I wouldn't recommend it

The best teacher and very good food

If I didn't give anything good or a star, I wouldn't fall short. They are cheaters, and when we complain, there is no response. On the contrary, they want to cheat you. Your eye is your eye.

Worst shawarma shop in the world

The worst shawarma shop ever. We ordered a shawarma sandwich. There was no shawarma but tomato and pickles, and when we complained, the treatment was very bad.

I only ate vegetarian: falafel roll, mix starter and manakish with spinach and one with cheese, all super delicious. Service was quick and very friendly

We ended up here spontaneously and were totally thrilled. The pizza dough was extremely tasty and fluffy, if that doesn't convince you, the prices will convince you. We'd love to come back.

Lamb a little too dry, heated several times, not fresh, salad already older

The food is really good, but I've never eaten meat there. One star deducted because the staff sometimes has a really uninterested attitude

The treatment was bad, even before he tried the food, and there was delay and chaos

Great restaurant! Friendly staff, delicious lamb kebab and falafel. Highly recommended!

It tasted really good and I'm super happy with the performance and the workers are really nice and friendly

The long waiting time makes the food inedible. The first time I ordered grilled chicken I received it raw and had to throw it away. Today I ordered again and was specifically told to grill the chicken longer, but this time I got raw fries as you can see in the photos.

The food was very tasty. Unfortunately you can't pay with a debit card and the cash register has been closed for 6 months and when you ask about the cash receipt they say the cash register is broken and nothing is entered.

Their food was good...and today was the last time we bought a sandwich from him. .Er hatte mal leckeres Essen

It's rare that I found a restaurant here in Germany concerned about the quality of the taste that much. I could feel it with each bite nit only me also my friends commented on the taste is really amazing. Also the quantity was too much. With a very fair price.

To be honest, I don't recommend anyone to try food that is cold and old, and everything is tasteless and old.

Good food: shawarma, pizza, grilled chicken, wow.... Good service. Cleanliness and care.

Old, heated tea, stale bread, falafel tastes like crusty bread, and beans are not even. I hope you improve your work

Garbage next to cutlery Tea is old and tastes bad We didn't like the food at all Bread is old table full of dirt Prices expensive

Trying to rip you off when delivering

The food was disgusting, cold and almost spoiled. Everything was bad. It was just a waste of money for him. Never again

I often go here to eat with my boys, especially during Ramadan and it's always great. The first thing I think of after Gym is "Abu Sultan". Personally, I am an absolute fan of the Zinger plate with fries and an Ayran, which is the best combination for me. And above all, shawarma tastes perfect. The staff are warm and greet you and the (free) Cay after the meal is the perfect ending. In summary, I can only recommend this store. Inshallah you never close!

Everything is fine and the food is good, but if there is no music, not everyone likes to listen to music 🥲 What a good thing, may God bless you and give you wellness, thanks

I won't tell you except that God will not forgive you for such broast. It was all crispy skin and full of oil, and there was nothing but a little meat, and the color of the meat was pink and not cooked inside. I ate a little of it, and when I left immediately, I was poisoned.

I swear to God, I don't eat broasted meat, it doesn't have meat, and it's all crunchy and chewy. I ate it here and came home immediately. I was poisoned, I swear, and I didn't leave anything in my stomach.

Waiting for our order for an hour and the order was already on the way and then simply canceled..

Food was absolutely delicious, we ate there twice ! Must have if you are in cologne. Service was great and food was amazing. 5⭐️⭐️⭐️⭐️⭐️

Very bad chicken with him she looks bones my cat didn't eat the food. Unbelievable and unfriendly staff. I called to make complaints They were disrespectful I never recommend ever going to this restaurant and very expensive

I order meat Shawerma it come chicken 🍀well done

We waited for over two hours, during which time tables became available twice. Every time we wanted to sit, we were told that tables had already been reserved, even though we were there first. So zero communicates that it will take that long. Except service staff who were nice, you can km give positive feedback.

Poor quality had a stomach ache for 8 hours afterwards and it generally tasted very disgusting

Always a customer, I was and still am until the last opportunity, and then I repent, because seriously, service is service for yourself, on the basis, there are controls for taking the order, and when finished, it is returned to its rightful place again. The music, the music, the music says, inside a nightclub, there is a noise that makes you nervous. The third and fourth time, and that is why the comment was written. I called and recommended the shop’s phone when I arrived. I can't find my order on the grill, especially when I order it over the phone in order to coordinate my trip. This means a delay in ordering is unreasonable, and the most important thing is not to smile. The shop owner says, "Inside an intelligence store, and on top of that, there is no handwasher." I mean, on the basis that it is a restaurant, and I see a table inside four walls. You see, I'm tired for the sake of eating. I get money without... I'm tired and you don't understand enough... I did not know the edit box, but I will express your provocative style based on the store owner's positive criticism. You must be more professional in your response because the customer is right. Secondly, I will not stop you because each one of us is obligated to take what is due to him. Thirdly, if it were not for your false accusation, and if there is a center on the job of human beings, you still have no superiority due to your view of human beings. In the end, I am a customer and I pay. Fourthly, I was not present, and I have never seen the smiling face of anyone other than one of your workers. Fifthly, as long as the cannon is money and I see that you have a job, put an additional worker. Your job is obligatory for workers, and you do not like to suck the worker. Sixthly, just a little to get a sandwich or five, so my order is not less than 15 euros, but you are safe.

Syrian food - a new experience for us. But we will definitely repeat them. The owners were very friendly and helpful, the portions were very generous and tasty. At a good price. It's worth it

Very good falafel/shawarma shop with honest work and a fair price.

Schwarma was very bad. I don't like it at all. Meat was extremely dry

The shawarma plate with rotisserie chicken tasted good, but the meat was extremely dry, which unfortunately wasn't good at all. Otherwise prices and service are OK.

The shwarama were extremely oily, the meat in the shawarma was unrecognizable as it consisted of 90% garlic sauce, which was unappetizing. The lamb was hard as a rock and dry and the entire roll tasted burnt. Nothing about the order was edible and it definitely spoiled our appetite.

While the food at the restaurant was satisfactory, it's worth noting that the establishment is relatively small and lacks adequate handwashing facilities. Additionally, hygiene standards after meals were lacking. These factors may detract from the overall dining experience and warrant improvement.

The service is very excellent, the taste is amazing, and they deserve the best. May God grant you wellness 😁❤️

Ordered Pizza Margherita. The pizzas were ok. But the service is so unfriendly. Never smiles and is annoyed in the long run. I don't understand why you can't just be friendly. A smile can keep you coming back! Were here for the first and last time.

It's a disgrace to sell old food, the chicken in question has been turning on the spit for ages instead of throwing it away ❌, customers are trying to sell ✅. عيب

I placed an order there. The salad was sour as it had been made for days. It's the same with cucumbers. Shawarma was ok but the rest was disgusting :(

Food was very tasty! There were 4 people each with a different dish and we were all pleasantly surprised that everything was so delicious!

You are selling food to people, so try to respect people Is this broasted?? Whoever deceives us is not one of us

Disgusting tasteless little meat fries from yesterday

The service is very excellent and the taste is amazing. Everything about them is good and they deserve the best May God give you wellness.

I had ordered schawrma and was very Lekar and freisch and the employees were very nice and quick 🙌🙌