ALEX Aachen in Aachen

Tolga is very courteous, attentive, and polite.

We were there this Saturday at lunchtime. Since the restaurant was very busy, we had to wait a while to be seated. A very friendly employee asked us to wait a moment. While we were waiting, a couple walked past us and simply sat down. We then pointed this out to the employee, and he handled the situation professionally and competently. Despite the hustle and bustle, we still received excellent service from him, making it a very pleasant experience. Thank you very much. See you soon, and thank you again for the fair treatment.

Excellent, as always! Thank you Tolga, for the kind hospitality.

We had to wait a long time for a table inside, but in the meantime, we enjoyed a delicious cocktail on the heated terrace. Blankets on our legs, watching the people passing by at the Christmas market. The food was sublime. We looked into the kitchen and saw a wonderfully well-coordinated team, a well-oiled machine. The wait staff was also fantastic. We enjoyed the food so much that we ordered dessert. The waffles and ice cream were also delicious.

Absolutely terrible!! Especially the little guy at the entrance is incredibly rude to the customers, acting like he owns the place. People have to wait forever at the door because he's so relaxed about his job, even though there are tons of free tables. @Owner: I'd seriously reconsider what kind of employees I hire, maybe not just focusing on price/costs! A complete no-go!

Dear waiter Tolga, excellent service and consistently friendly demeanor. Thank you for the lovely evening!

Tolga provided us with excellent service. Everything was great and highly recommended.

We are full and happy! Thank you so much, Tolga, for the kind service.

Cozy atmosphere, delicious food Attentive and very friendly service (Tolga)!!! Excellent service 👍

Great location - super service, especially many thanks to Nikita!!!

Nikita provided excellent service.

Nikita is a very friendly and helpful waiter.

Nikita provided us with excellent service.

For me, the service was overwhelmed that day... 30 registered guests as a group, and only one waiter on duty. The breakfast buffet wasn't prepared for the rush... some items were insufficient, for example, scrambled eggs, rolls, and cold cuts... only after a long wait... perhaps this is just my perception, as I have experience in the restaurant industry myself... then I was given a table right by the entrance to the restrooms, which was unpleasantly smelly... The sanitary facilities also urgently need to be renovated; for example, the doors don't close properly.

Very nice atmosphere, with a view of the town hall. The staff was/is friendly. The interior decor is a bit of a mess, but nice and cozy. The food is the same everywhere, so there's nothing to complain about there. The restrooms are a disgrace. It smells very unpleasant when you come down the stairs, some toilet seats are missing, toilet paper rolls are also missing, and the rolls are left on the trash cans or on the floor. The business seems to be profitable, so they should invest in the restrooms.

Nice restaurant with a lovely terrace on this sunny late afternoon...Good schnitzel and good mojito with a substantial dessert menu

Perfect restaurant in a perfect location Staff far above average A must visit if you find yourself in Aachen

Very nice setting for breakfast. Good atmosphere and friendly service. The price/performance ratio is in the upper acceptable range. The coffee prices are, in my opinion, steep at €4.30 for a cappuccino, for example.

I visited from USA and someone told me about this place. Tolga, the manager, made the whole experience extraordinary for us. Great atmosphere

Just like Alex's food. Drinks too, but the ambiance is perfect, and the service is top-notch...

Breakfast buffet decent, lots of choice

Fantastic restaurant. Superb service and excellent food, plus a fantastic location.

Highly recommended breakfast buffet. Absolutely family-friendly. We look forward to our next visit.

Delicious food, large portions, very fast and attentive service, friendly waiter, great atmosphere, restaurant in the center of Aachen. Thank you so much, we were very well fed and satisfied. Highly recommended.

Great location, very customer-friendly staff who are quick, efficient, and very friendly. The food was absolutely amazing, and they also have a great terrace! Very professional, delicious, and friendly—that's how it should be!

We happened to be here and found the Loksl very nice. The waitress was very busy, but very friendly! The menu was very extensive and included many ingredients that were unfamiliar to us. The lasagna and the mushroom schnitzel were tasty. The side salad for the lasagna was too oily for me, with the pieces of dough and tomato chunks. Overall, we were satisfied but would welcome a larger selection of regional foods.

Definitely not recommended. The only good thing is the wine.

Great food and drinks, extremely friendly staff and dogs are allowed inside! Perfect!

The atmosphere is cozy, and the food selection is also very diverse. I particularly like the bowls and tarte flambée.

I have to say, it was very good. Lots of choices, like pasta casserole, potato gratin, etc. Of course, they also serve bread rolls and sausage. So, it's highly recommended.

We wanted to have lunch today... the host at the door and the waiter were very unfriendly! We ended up going somewhere else... even though we always eat here when we're in Aachen. Time for something new... such a shame!

There were two of us, and Mustafa served us warmly. We immediately felt welcome upon arrival. The service was attentive, friendly, and always with a smile.

Nice spot on the Markt with a good view of the Rathaus.

The bowls are super delicious, and the extensive breakfast buffet is also highly recommended. Highly recommended.

Good and tasty food! Absolutely not expensive!

02082025: Had a delicious lunch, excellent price-quality ratio and friendly service!

The cappuccino tasted burnt. The milk foam was excellent. The service was friendly. The location is beautiful.

We're having a wonderful lunch here! What a fantastic taste sensation!

Good selection of food. The ambiance was okay. The lasagna was delicious. The service was decent. Great toys for the kids. The meat was tough and therefore not really enjoyable. Cleanliness definitely needs to be improved! Be it in the indoor dining area (on and under the tables) or in the restroom. The smells downstairs in the restroom are unacceptable.

I like their chocolate cake. I used to go to Alex's and buy it to take home, but unfortunately, now you can't get it to go. That's why I have to give them 3 stars because they didn't give me a justification either, and I can't find one.

One star is too much. Yesterday, my family and I went for drinks and food. The waiter brought us a drink we hadn't ordered. When we told him it wasn't what we'd ordered, the waiter got angry. When he brought the fries, he practically threw them on the table. The cocktail tasted like nothing. We even had to pay for the mayonnaise. My son asked for a little whipped cream on his cake, and that little bit of whipped cream cost €0.80! I'll never go back. Don't waste your time; this place has really gone downhill. The restrooms were filthy. One star is too much. Yesterday, my family and I went for drinks and food. The waiter brought us a drink we didn't order. When we told him it wasn't what we asked for, he got upset. When he brought the fries, he threw them on the table. The cocktail tasted like nothing. They even charged us for the mayonnaise. My son asked for a little whipped cream on his cake, just a little, and they charged €0.80 for it! I'm never coming back here again. Don't waste your time, this place has gone downhill. The bathrooms were dirty.

It's a very nice restaurant. I had the sweet potato lentil soup, which I highly recommend; it's a bit spicy. They have some truly unique drinks, such as a violet lemonade. The service is very friendly.

Beautifully decorated restaurant right in the city center on the market, with an interesting menu, good drinks and delicious food.

I had something really simple like hummus and falafel, and they were simply delicious. Maybe the best falafel I've ever had. The place is really nice, and the prices are really reasonable. I recommend it. Edit. I went back a second time during my shift in Aachen. I had the veggie burger with sweet potato fries, and it was so good. I honestly can't wait to go back because the menu is so tempting. Bravo!!

We were at ALEX today (Saturday) and sat outside. The service was truly as bad as I've rarely experienced before. The wait staff were completely understaffed and completely stressed. Half of our order was forgotten and not served until we paid. The ice cream bowls we ordered had already completely melted by the time they arrived at our table. The restrooms reeked of urine and were disgusting! We live in this city and will never go to this restaurant again. Furthermore, the value for money is completely out of proportion. Of course, we still had to pay for the food and drinks that weren't served. The staff didn't apologize. I can't recommend this restaurant in any way!

We like coming here, but mostly for cappuccino with a view of the town hall. Today we had these bowls. Very, very tasty, I highly recommend them. We'll be coming back for more food. Service was very friendly. The only downside is the restroom; they desperately need to improve their cleanliness.

The unlimited breakfast is highly recommended. Lots of choice and delicious. However, I would advise against eating the food on the menu. It's expensive, but unfortunately disappointing in terms of taste. I've tried a few dishes on several visits and have unfortunately always been disappointed by the à la carte options. PS: The large latte is a great way to surprise someone. It's really BIG.

Great The food at brunch was excellent, and the selection and quality were superb. Service was excellent too. Nice atmosphere, everything was great. Well worth the price.

A delicious breakfast buffet with excellent vegan alternatives to the regular food. Highly recommended, and the staff are very nice and friendly.

A woman who is about 175cm tall and has brown hair A service permit was given to me today, something I won't soon forget. I've rarely seen a person working in a service role so unfriendly and unenthusiastic, and then to be rude to me...

⭐ 1 star / because giving zero isn’t possible. An absolutely humiliating and outrageous experience. Something I never imagined going through, especially in a public place, with my family, after such a beautiful and peaceful Sunday. We were humiliated. There’s no other word. My name is Adriana Souza, and I live in the city of Aachen. On June 15th, 2025, after attending a beautiful mass at the small church of St. Foillan, we decided to end our week with a family stroll through Aachen’s Town Hall square. The weather was pleasant, the sky still light at around 9 p.m., when we chose to sit down for a coffee at Restaurant and Bar Alex, the one with outdoor seating. Everything seemed perfect... until the absurdity began. I ordered a Chai Latte, my husband ordered a coffee. My son Augusto, who didn’t find anything he liked on the menu, opted for a burger from Five Guys, literally less than a meter away from where we were sitting. A simple, harmless scene. Just a family enjoying their time together. But what followed was surreal. My order came wrong, instead of a Chai Latte, I received a cappuccino. I took a deep breath. I’m not one to make a fuss, and since I like cappuccino, I let it slide. I had no idea this would turn out to be the least of our problems. The three of us were sitting there, chatting, my son eating his burger, when we were abruptly approached by a waiter / bald, mustache, extremely rude, who told us in a harsh, authoritarian tone that my son was not allowed to sit with us. That’s right. My own son. Sitting next to me and his father, was prohibited from being there because he hadn't ordered anything from their restaurant. I was speechless. I tried to explain, shocked, that the terrace was practically empty, that we were a family, that he was our child. And his response? "I don’t care." I DON’T CARE! Hearing that, in front of my son, with that tone of utter contempt, was the breaking point. My husband, also outraged, tried to talk, but the waiter was irrational, aggressive, his vein bulging, mocking us, showing zero willingness to listen. We paid the bill and left. Humiliated. In shock. Heartbroken. The situation was so absurd that the cashier herself apologized for her colleague’s disgraceful behavior, a timid attempt to make up for the irreparable. This is my complete rejection of this unacceptable treatment. More than poor customer service, it was a gratuitous, senseless emotional assault. A shameful, regrettable episode. A night that should’ve been peaceful ended with an emotional burden we won’t soon forget. Lack of empathy. Lack of common sense. And above all, a lack of respect for human beings. We Will nerver return and I strong suggest you all do the same.

Good food. Brunch is highly recommended! Extensive selection and everything fresh. The service is excellent and very friendly. The location is ideal, right in the center of Aachen.

We went in as a group and spent 10 minutes looking at the menu. When the others were undecided, I wanted to take my food to go because I was a fan of Alex. Unfortunately, you couldn't take the food out. So we left. Up until then, it hadn't been a problem. But unfortunately, the blonde waitress's attitude was unacceptable. We felt pressured to order. There's a nicer way to put it: "We couldn't order anything to go." Truly lacking in empathy, uncooperative, and uncommunicative. We saw the eye roll when I wanted to order my drink and the expression on her face when there was no tip. I'm used to more professional behavior from other Alexs.

We happened to pass by here on Pride Saturday (2025) morning and decided to stop in. We opted for the fantastic breakfast buffet and were very happy with our decision. Needless to say, all the staff were extremely friendly and accommodating – the buffet was well-stocked and the selection very appealing. We would be happy to be satisfied guests again on our next visit to Aachen.

Today we ate there for the second time. Everything is just perfect here. The food is delicious, plentiful, and truly unique. I love it. I particularly note the first-class service, which is something you rarely get these days. Please keep up the good work!!

The food was good. The drinks were also great. The service was very friendly. 10/10!

After waiting 45 minutes for our food order, and unfortunately, the ordering process took a long time, we were still very satisfied with the food and drinks and didn't complain at all. When we finally wanted to pay and left a smaller tip than the waiter had probably hoped for, we were brazenly told that it was too little. It should be added that we all work in the restaurant industry ourselves and are aware of what it entails. We were then dismissed with the words, "Have a nice evening anyway." With all due respect, I have never experienced such brazen behavior from a restaurant staff.

Trip with a daycare group (18 children) to Aachen. Theater visit. LUNCH and cathedral visit. When planning the trip, we wanted to reserve a table at Alex's by phone. When we asked, the server on the phone said she had to speak to the manager first. She asked, and he replied: "Are you kidding me?" The table was canceled. A friendly cancellation was no problem. But the "manager's" statement was completely unacceptable. Guys, where does this dislike for children come from, and how do you treat potential customers? Never visit your restaurant again. Incidentally, this is also the response from colleagues, parents, and friends.

It's nice that you can sit outside. Restrooms are not easily accessible for people with limited mobility.

The serving is not that perfect, I’m not a german and I faced some racism… I like the decoration.

I would have loved the falafel veggie bowl. But the falafel balls had been frying in the deep fryer for far too long, so it would have been best to have a hammer and chisel to break through the crust. When I asked the quaint guy at the counter about it, he advised me to order schnitzel next time, as they could do better (in a sense, if I understood him correctly). Well, I wouldn't rely on that anymore.

Very good food and very fast, in one portion the chicken breast was a bit burnt but the rest was very good! I would go again!

Super delicious food with a view of the State Theater, stunningly romantic!!! I was there before the opera and went back straight after the opera...

We have eaten at Alex several times now and are absolutely satisfied. The food is very tasty and the service has always been great. Also big praise to the waiters. When the weather is nice, the number of visitors inside and especially outside is extremely high and yet everything runs without any major problems.

Great, good view of the town hall! Good menu, large selection for appetites large and small ❤️ Chicken Karaage was tasty, the sweet potato fries with truffle mayonnaise were a poem. The truffle mayonnaise is awesome!!!

Service was extremely slow, there were a lot of customers but too few waiters so it took us 20 minutes to be able to order 2 coffees.

Absolutely thrilled 😯 Normally we wouldn't have gone here as chain restaurants aren't our thing. But the card convinced us and in the end it was great! The service was extremely friendly, the food was unusual and delicious. A large, varied menu with great unusual drinks. Aperol and Lilo wild berry e.g. without alcohol. Definitely try it! Prices are mostly extremely cheap, there are many vegan alternatives, and the atmosphere in the store is very appealing

Very overpriced, a bit too bright and uncomfortable. I don't have to say anything about the service. Very loud staff

The vegetarian bowl was delicious, although the lamb's lettuce wasn't the freshest and also had a few roots on it. But the taste is great. The nachos were bland. Special requests (vegetarian or individual ingredients) cannot be accommodated, as everything is prepared in the morning and pre-made (according to the service person) and then just made hot. The service was okay in terms of speed, but that's where it ended. The first bottle of wine was delicious, the second tasted different. When asked if we could get a different bottle as this was a different vintage, this was not addressed. Instead, it is assumed that vintages would not taste different because they would be the same wine (perhaps further training would be necessary here). But well, the rest was fine. Except for the construction site in front of the door, which the “restaurant” can’t do anything about.

Nice for breakfast, located right next to the town hall.

Lovely café with a good selection and plenty of vegan/vegetarian options! All hot drinks can be prepared with a plant-based alternative, and many dishes also offer plant-based alternatives, or there are several dishes that are already vegetarian/vegetarian. Very friendly service and plenty of seating, including outside in the summer.

Despite the Christmas season, my friend and I found what we were looking for at ALEX and were happy to be able to eat something delicious. The hummus starter was really delicious. My friend was happy with his Korean BBQ Chicken. Personally, I can't recommend the vegan tarte flambée, probably because I didn't like the chutney in combination with the other ingredients. Service is friendly, rooms look inviting.

Yesterday I had dinner in Aachen at Alex with a good friend. The drinks and food orders were taken quickly. The service was very good and always friendly. We didn't wait long for the drink or the food. The food was super freshly prepared and delicious. We'd love to come back.😊

At the moment very good, attractive price, however do not specify that the fries (5euros) are not with the burger and that the water (75cl) which they do not yet specify is at 7 euros 10. Little extra thing they made a mistake in the service but that is understandable it was in a rush (no that's not true it was almost at 3 p.m.)

The food was okay, but in my opinion the price-performance ratio wasn't quite right here

The food was generally good, however there was an issue with cleanliness as several mice were seen in the restaurant during the meal. Staff were also aware of the issue but took no action to help guests or resolve the situation. For this reason I unfortunately cannot recommend the restaurant.”

It's a shame that this 1-star rating had to happen. When I ordered a cocktail, I expected 0.2L. A 0.2 liter glass also arrived, but it was full to the brim with ice cubes. When I complained, the drink was brought to me without ice cubes, but the glass was less than half full (!) I didn't accept this. The head waiter then kindly took 3 minutes to discuss with me in front of all the other guests that I had finally ordered the drink and had to pay for it. He has already thrown away the first drink (think about it at this point: if he had filled up the first drink, everything would have been OK). Since I'm not a contentious cheapskate, I ultimately gave in to the head waiter's greed for profit and righteousness and accepted the drink. The rest of Sunday brunch was really, really good. The only thing I don't understand is that the €7.50 was more important than the satisfaction of the guests. Also lost customers. I like to spend money on good food and go to better restaurants, but certainly not here anymore.

We waited 30 minutes and no one served us. Very unfriendly!

Excellent food. Deliciously prepared. Great fries for the burger. Friendly and quick service. My recommendation!

Really good place, friendly service

I've been there several times for lunch and once for breakfast and I've been thrilled every time. Delicious food lots of choice! The cocktails are great! The whiskey sour is too sweet for my taste but everything else is perfect. An incredibly friendly man with a bald head and a cool beard also works there. He has an incredibly cool and friendly voice. Great employee!

Six of us had dinner and we were all very satisfied. The main courses were all delicious and beautifully prepared. The waffles as a dessert were also highly recommended. The service was attentive and very friendly. We'd love to come back!

It's always nice to be with you! Food is always delicious, Great vegan selection, especially since the menu has been revised!! Must particularly highlight the service. The waiter who served us today has often struck me with his friendliness, attentiveness and competence.

Food is really good, but service is usually a disaster. Recently had another unpleasant situation right at the entrance. The staff is completely overwhelmed with the guests.

Place is very cozy. Food is nice and looks nice. Just portions are rather small. Fish and chips with just 4 fish nuggets.

Today it was very, very bad, the food... a shame

great service! It was delicious and there were lots of vegetarian dishes :-)

Was at the New Year's Eve buffet I've never seen anything unimaginative The chef should attend retraining Goose leg with red cabbage Christmas dinner? Also tough Halibut fillet in lemon sauce Standard Christmas dinner Ok sweet potato casserole was good Side dish of croquettes and rice Oh a gourmet chef Chocolate mousse and a schnapps as a sauce My god (how imaginative) Protein without taste as a glue so that the mousse does not wobble A little cinnamon or mint in the egg white would be better Then purchased grated chocolate Great, anyone can do that And then 6 people stand behind the counter and look around stupidly instead of doing a little live cooking Conclusion Never rip off unimaginatively again You'd better make some cash out of it

Fortunately reserved on the last Saturday of the Christmas market in Aachen. nice and attentive service. cozy atmosphere and excellent food. top price/quality ratio. Homemade iced tea is recommended.

Super tasty, everything is always fresh. Staff very friendly, everything was great

The Alex in Aachen is always worth a visit. Located directly on Rathausplatz in the city. In summer and when the weather is good you can sit outside. I'm usually there to drink a delicious latte macchiato. But there is also delicious food in different styles. The atmosphere is very nice and the staff is super friendly. In the morning there is a breakfast buffet. All in all, a very nice restaurant that invites you to linger.

Were there for the breakfast buffet. Really great service. Food and drinks were great too. The buffet left nothing to be desired. Ambiance very cozy. We felt we were in good hands at Alex and will definitely come back 😁👍🍀. You should definitely reserve in advance because Alex is always busy.😁🍀👍

Nice location, nice cozy atmosphere, friendly staff

The four of us stopped here in the evening after the Christmas market. We had a nice table on the left side of the entrance. It was very comfortable and the staff was cheerful, friendly and competent. We had a lot of fun and would love to come back. Cocktails and beer were very good.

Absolutely satisfied. The food is really good and the staff is really friendly. Have eaten here twice now (and had a drink a few times) and would definitely come back! The ambience inside is a bit loud and the seating is semi-optimal. Nevertheless, it is a good idea to eat there with several people or even alone.

The ALEX impressed me from the first moment. The atmosphere: stylish and a little playful. The service: impeccable. And the food? Simply heavenly! Every dish was a work of art. I had the schnitzel with the mushrooms and loved it so much. The cocktails are unrivaled in my opinion. Anyone who makes these cocktails can rightly consider themselves a goat. Craziness!!! (Gin Basil Smash, Espresso Martini, Baileys Choctini) The breakfast is great too! Here we don't just cook, we serve passion here. An experience that you won't forget - and that I recommend to everyone. 5 out of 5 stars! --- Does that suit you?

I went for a few drinks with friends at Alex Aachen's and even though it was raining, we had a nice time. The overall atmosphere is really good – cozy and inviting. A great place to relax and have a drink with friends, even in bad weather. I'll definitely come back!

Nothing special why you should go to Alex in Aachen, Sunday brunch is good and sufficient, nice service. Entry and exit are a bit strange, the restaurant is cordoned off, you are not picked up as stated and when you go out you have to go over the barrier

I was there for breakfast with a friend. The buffet is rich and very tasty. I can only recommend it. A seat reservation makes sense.

Great ambience, good service and a great selection of food and drinks.